3.0 - 7.0 years

0 Lacs

chennai, tamil nadu

On-site

Role Overview: As a Networking Managed Services Engineer (L2) at NTT DATA, your primary responsibility will be to provide a managed service to clients, ensuring the operational continuity of their IT infrastructure and systems. You will be actively involved in monitoring, identifying, investigating, and resolving technical incidents and problems to restore service efficiently. Your role will focus on second-line support for incidents and requests of medium complexity while maintaining service level agreements. Key Responsibilities: - Hands-on experience with IOS/SUP upgradation for various Cisco devices such as 5K/7K/9K/4500/6500/ASR. - Proficient in DC handling with the ability to troublesh...

Posted 1 week ago

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Senior Engineer-MS, Network NTT DATA

3.0 - 7.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Networking Managed Services Engineer (L2) at NTT DATA, your role involves providing a managed service to clients to ensure the continuous operation of their IT infrastructure and systems. You will be responsible for proactively monitoring, identifying, investigating, and resolving technical incidents and problems while restoring service to clients. Your main objective will be to review client requests or tickets, apply technical/process knowledge to resolve them within service level agreements (SLA), and offer second-line support for incidents and requests of medium complexity. Additionally, you may contribute to or support project work when necessary. Your key responsibilities will inc...

Posted 4 months ago

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