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Senior Engineer-MS, Network NTT DATA

3.0 - 7.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Networking Managed Services Engineer (L2) at NTT DATA, your role involves providing a managed service to clients to ensure the continuous operation of their IT infrastructure and systems. You will be responsible for proactively monitoring, identifying, investigating, and resolving technical incidents and problems while restoring service to clients. Your main objective will be to review client requests or tickets, apply technical/process knowledge to resolve them within service level agreements (SLA), and offer second-line support for incidents and requests of medium complexity. Additionally, you may contribute to or support project work when necessary. Your key responsibilities will inc...

Posted 3 months ago

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