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Customer Support Manager Cuculus

0.0 years

0 Lacs

bengaluru, karnataka, india

Remote

Permanent employee, Full-time Bengaluru, Remote India Shape the utilities market of the future with us! The Senior Customer Support Manager is responsible for the direct recording of faults or error patterns reported by the customer via the existing ticket system, by telephone or by e-mail. He independently addresses faults that he can rectify himself, documents the rectification of the fault and forwards the respective applicable paths of correction to the development departments, the deploy management and/or release management department. He describes faults precisely in the ticket system, documents and specifies them with all the data required for this purpose and forwards them to the rel...

Posted 3 months ago

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