| Roles & Responsibilities | Handling Existing Key Customer Accounts. Maintain Relationship with Customer Inquiry, Leads handling, Customer Follow up. Data Management using CRM (Customer Relationship Management). Overseeing timely delivery and payment of sales orders. Single point contact between Customers & Factory for customer support. Coordinating with the internal teams to process customer orders. Tracking and updating customers on the status of their orders. Proactively identify, investigate and resolve recurring customer support issues. Proactively gather and utilize customer feedback and suggestions in coordination with Sales and Marketing team. Conduct high-level industry research to develop effective sales solutions. Managing CRM platform for data and analytics. Customer Satisfaction Index of all customer on a Monthly Basis. Qualification & Skills: Bachelor's / Master's degree in Business, Marketing or a related field 5+ years of experience in Sales field Fluent in business English communication and local languages Proactive and solution-oriented approach with a good entrepreneurial mindset Balanced and resilient personality Knowledge of Excel, Word and PowerPoint, Email Drafting Immediate Joining is Preferred Only Male Candidate Preferred
Roles & Responsibilities :- 1. Preventative & Predictive Maintenance: Develop and implement a preventive maintenance schedule for all plant machineries. Conduct regular inspections and diagnostic tests to identify and address potential issues before they cause breakdowns. Utilize predictive maintenance techniques to forecast equipment failures and schedule timely repairs. 2. Breakdown & Corrective Maintenance: Respond promptly to equipment breakdowns and troubleshoot mechanical, electrical, and hydraulic issues. Lead and perform repairs and replacements of faulty components to restore machine functionality quickly and efficiently. Maintain a detailed log of all maintenance activities, including repairs, parts used, and time taken. 3. Equipment & Systems Expertise: Possess in-depth knowledge of all types of machines used in the corrugation industry, including: Corrugation Line: Single facers, double backers, preheaters, etc. Converting Machines: Flexo printers, rotary die cutters, platen die cutters, folder gluers, stitchers, and bundlers. Axillary Equipment: Boilers, air compressors, material handling systems, & scrap balers. Troubleshoot and maintain electrical control systems, PLC (Programmable Logic Controller) systems, and VFDs (Variable Frequency Drives). 4. Safety & Compliance: Ensure all maintenance activities are conducted in strict adherence to safety protocols and company policies. Oversee compliance with all local and national regulations related to machinery operation and maintenance. Participate in safety audits and contribute to a culture of continuous safety improvement. 5. Team Leadership & Inventory: Supervise and guide a team of maintenance technicians and contract workers. Manage the spare parts inventory, ensuring critical spares are always available with min max reorder level to prevent extended downtime. Coordinate with vendors and external service providers for specialized repairs or parts procurement.
1. Quality Management System (QMS) Leadership : Develop, implement, and maintain the company's Quality Management System (QMS) in accordance with ISO 9001:2015 standards. Lead all internal and external quality audits and inspections, ensuring 100% compliance. Drive a culture of quality throughout the organization by providing training an mentorship to all employees on quality standards and procedures. 2. Quality Control & Assurance: Establish and monitor quality control procedures for all stages of production, from raw material inspection to finished product testing. Oversee the inspection and testing of incoming raw materials (e.g., Kraft paper, starch, adhesives) to ensure they meet specifications. Develop and implement in-process quality checks and final product inspection protocols to ensure all corrugated boxes meet customer requirements and quality benchmarks (e.g., Bursting Strength, Edge Crush Test, Box Compression Test). Manage and maintain all quality testing equipment, ensuring proper calibration and functionality. 3. Customer & Supplier Relations: Act as the primary point of contact for all quality-related customer inquiries and complaints. Lead root cause analysis for all quality-related issues and implement effective corrective and preventive actions (CAPA). Work closely with the procurement team to evaluate and qualify suppliers based on their quality standards. Conduct regular quality reviews with key customers to ensure satisfaction and alignment with their quality expectations. 4. Continuous Improvement: Achieve and maintain a rejection percentage for each process that is below the established standard parameters. Lead and manage continuous improvement initiatives using methodologies such as Lean Manufacturing, or similar principles to reduce defects, rejection, and improve efficiency. Analyze quality data and trends to identify areas for improvement and develop strategic action plans. Prepare and present regular quality performance reports to senior management. 5. Team Management: Lead, mentor, and develop a team of quality inspectors and technicians. Provide training on quality procedures, testing methods, and safety protocols. Conduct performance reviews and set clear objectives for the quality team.
Roles and Responsibilities: Set up and operate flexo printing machines to produce high-quality prints on various materials. 100% Execution of Printing Production as per Planning 100% Utilization of Printing Machines as per Machine Capacity On-Time Production Entries in ERP System To ensure accurate color matching, registration, and cutting of printed products. Troubleshoot machine malfunctions and perform routine maintenance tasks to minimize downtime. To collaborate with production team members to meet productivity targets and quality standards. Maintain a clean and organized work environment, adhering to safety protocols. Perks & Benefits: Provident Fund Bonus Leave Mediclaim & Accidental Policy