56 Dbmotion Jobs

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Overview The Technology Account Manager is the primary, accountable owner of day-to-day client Hosting operations within their subset of clients. The TAM also serves as a trusted technology advisor to our clients and internal liaison to supporting teams. They ensure customer needs and contract requirements/Service Level Agreements are met. They conduct performance monitoring and proactive efforts to provide our clients the best experience possible. Lastly, they lead internal efforts to standardize our best practices in hosting delivery. Responsibilities Manages our technology client relationship including daily communications, weekly status meetings, and monthly KPI/SLA reporting to executives. Ensures all Hosting customer issues are satisfactorily resolved utilizing support teams as needed. Maintains and delivers regular program status updates and service performance via the customer dashboard. Serves as liaison between application technology vendors, internal IS groups, and business partners. Acts as a technological escalation point for our Hosted clients. Documents client's processes and procedures incorporating lessons learned to ensure client success. Manages internal workstreams for their subset of clients (decommissions, right-sizing, security, best practices). Leverages performance monitoring tools for proactive issue identification and resolution Ensures adherence to contractual obligations. Correctly sets operational expectations with customers. Analyzes data with an understanding of data trends and presents findings. Change Control coordinating service maintenance or enhancements to minimize business impact. Accountable/Responsible for Hosting client experience and satisfaction. Oversees project deliverables, general project status, and operations readiness. Qualifications Academic and Professional Qualifications: Bachelor's degree or equivalent/years of experience required. Azure Fundamentals AZ900 (Preferred) Experience: 4-7 years relevant work experience (Preferred). Working knowledge of monitoring tools such as Azure Monitor, Logic Monitor, AppD, Grafana and others (Preferred). High level technical experience and understanding. Strong analytical, problem solving, and conceptual skills. Excellent oral and written communication skills, with the ability to communicate to various levels of management. Strong client focus. Ability to work well with clients of varying levels of technical expertise in high-pressure situations and complex environments. Ability to work proactively and with minimal supervision. Excellent customer service. Ability to apply and adapt organization skills based upon the evolving needs of the business. Ability to adapt to changing business processes, technologies, and environments. Multi-team coordination and planning for managing client deliverables and events. This is covered under the Collaboration core competency. Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Quality Engineer About the Role: We are looking for a detail-oriented and motivated Quality Assurance Analyst to join our team. The QA Analyst will be responsible for supporting quality assurance activities aimed at ensuring consistent, delivering excellent results within deadlines. And positive customer experience. Key Responsibilities: Manual Testing: Execute end-to-end manual testing of software applications, ensuring all business requirements and technical specifications are met. Design, review, and maintain detailed test plans, test cases, and test scripts. Perform regression, functional, integration, and exploratory testing. Web API Testing: Test APIs using tools like postman, SOAPUI, RestSharp and other industry-standard frameworks. Verify request/response flows, API integration, and data accuracy. Create and execute API test cases and automate API testing workflows. UI Automation Testing: Automate functional and regression test cases using Ranorex, Selenium etc. Develop and maintain reusable automation scripts to enhance efficiency. Defect Reporting and Management: Identify, document, and report bugs in an organized manner using defect-tracking tools like TFS, MTM or similar platforms. Work closely with developers to ensure timely resolution of reported issues. Collaboration: Collaborate with cross-functional teams, including developers, product managers, and business analysts, to ensure quality deliverables. Participate in Agile processes, such as sprint planning, daily stand-ups, and retrospectives. Continuous Improvement: Stay updated with emerging testing tools, AI technologies and tools, and best practices. Proactively identify opportunities to enhance testing processes and frameworks. Required Skills and Qualifications: Educational Qualification: Bachelor's degree in engineering or a related field. Experience: 2 – 5 years of experience in quality assurance or a similar role. Technical Skills: Hands-on experience in Manual and Automation Testing. Strong knowledge of software development life cycle, testing methodologies and QA processes. Proficiency in creating automation scripts using any automation tool. Preferably Ranorex and Selenium. Experience in C#, Java or any programming with ability to write automation test scripts. SQL experience and usage of QE software tools and processes. Familiarity with version control systems and exposure to tools like Git, TFS, MTM and Visual studio. Soft Skills: Strong analytical and problem-solving skills. Excellent verbal and written communication skills. Ability to work independently as well as collaboratively within a team. Attention to detail and a proactive attitude. Nice to Have: Background in the Healthcare domain. Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Overview The Desktop Support Analyst is responsible for delivering end-to-end support in accordance with the IT Service Level Agreements. By partnering with end-users and technology groups, the support analyst ensures all incidents are analyzed, resolved, and reported back within the promised timeframes. Responsibilities Develop service strategy to mitigate software, hardware, and networking issues Responds to requests for assistance from employees who are experiencing problems, via call, chat, and in-person channels Ensure all incidents are resolved within stipulated SLAs Document actions taken, RCA, results, of problems in internal ticketing system. Provides permanent solutions to reduce recurring issues. Track and report all open and closed incidents. Proactively learn on new product and service technologies Participate in short-term and long-term projects. Qualifications Graduation in any stream or other relevant combination of training and experience. Educated in English Medium is preferred At least 2 Years of Experience in IT Service and Support Technical Skills - Experience in using help desk ticketing software. Experience in troubleshooting technical issues and ability to handle L2 and L3 escalations. Familiarity with ITIL or related service delivery frameworks. Hands-on Experience with Windows OS, MS Office 365, macOS Hands-on experience in computer hardware troubleshooting and assembling. Strong knowledge of Network fundamentals. Basic knowledge of Active Directory, DNS, DHCP. Familiar with Network Printer & Scanner Installations & Troubleshooting. Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Skills required: - 5+ years of total experience Must have excellent communication skills C#: - Design Pattern, Parallel Programming, multithreading, async, Object Oriented Programming concept, Solid principle, Dependency injection, Troubleshooting/debugging, authentication (saml based, jwt), Data Encryption, web api, REST API, Micro service, unit testing Angular: - Component lifecycle, Routing, promise, observables, directives, Typescript, Data sanitization SQL:- Store procedures, strong in DML statements, Functions, User defined types, query execution plan, performance tuning, triggers, etc., Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Welcome to Altera! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information. Responsibilities You will be responsible for managing and implementing software updates and patches specifically for Windows-based systems and Azure cloud environments. Interact with customers(Internal/External) to help troubleshoot and resolve product problems or issues Diagnose and resolve complex customer questions or problems over the telephone/Internet in the areas of system configurations/setup, product functionality, and bugs/enhancements Track and document inbound support tickets and ensure proper notation of customer problems or issues Communicate with product development department to improve on current design or to identify possible problems with design Queue/ticket Management Monitoring infrastructure and Application events Basic level troubleshooting, followed by escalation to SMEs or MS Azure and Windows OS Fundamentals Stay abreast of current technology in products, design changes, and new products offered Qualifications Bachelor's Degree in computer science/IT Any relevant IT certification would be a plus. Proven experience in patch management for Windows systems, including SCCM deployment experience. Familiarity with Azure cloud services and patch management in the cloud environment Experience: 0-1 years' experience Understanding of SCCM, Win Server 2012, 2016 / Windows 10 environment Understanding of Windows administration troubleshooting ( DNS , DHCP , IIS, Windows Cluster, Event Logs, PerfMon , Disk Management ) Intermediate Knowledge of SQL ( SQL Jobs , Select Query ) Knowledge on Azure cloud concepts Experience in working with remote support tools International support experience (preferably US or Europe i.e. good command over verbal and written English) Knowledge/Experience on office applications, Word/Excel/PowerPoint/Team Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Key Responsibilities Monitor the performance and availability of applications and infrastructure using tools such as AppDynamics, LogicMonitor, and Azure Monitor. Conduct regular health checks and performance tuning of SQL databases to ensure optimal operation. Oversee the functionality and performance of Windows servers and IIS, applying necessary configurations and updates as needed. Monitor interface subsystems to ensure seamless data flow and connectivity between systems. Provide first-level support for system incidents, diagnosing issues and escalating problems to higher-level engineering teams when necessary. Maintain documentation related to system configurations, procedures, and incident responses. Participate in root cause analysis (RCA) for incidents to prevent future occurrences and improve system reliability. Collaborate with cross-functional teams to implement system upgrades, patches, and configurations while minimizing downtime. Ensure 24/7 uptime of critical systems, responding quickly to alerts and incidents to meet predefined SLAs. Stay updated with industry trends and best practices to recommend improvements to monitoring processes and tools. Key Requirements Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. 1.5 - 2 years of experience in a systems monitoring and support role. Familiarity with application performance monitoring tools such as AppDynamics, LogicMonitor, and Azure Monitor. Basic knowledge of SQL databases, including monitoring and troubleshooting techniques. Understanding of Windows Server administration and IIS management. Basic understanding of networking concepts and troubleshooting common technical issues. Experience with monitoring server uptime, server performance metrics, application performance and alert management. Proficient in troubleshooting system issues, server troubleshooting and performing root cause analysis. Strong analytical skills and attention to detail to ensure high-quality service delivery. Excellent communication skills, both written and verbal, with the ability to work collaboratively in a team environment. Availability to work in a 24x7 environment (9 Hours or 12 Hours shift), including evenings, weekends, and on-call rotations as required. Preferred Qualifications Understanding of monitoring tools like AppDynamics and LogicMonitor. Understanding of healthcare application is an added advantage. Knowledge of ITIL best practices and frameworks. Education: Bachelor's Degree in computer science/ IT. Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Job Summary: We are seeking a results-driven Associate Manager to lead infrastructure operations across Network, Citrix, Backup, and Storage technologies in a 24x7 support model. This individual will also play a critical leadership role in driving AI and automation initiatives aligned with Altera's strategic vision for intelligent infrastructure operations. The ideal candidate will combine strong technical expertise, operational leadership, and a deep focus on transforming traditional IT operations through AI, machine learning, and intelligent automation. Key Responsibilities: Infrastructure Operations Management Manage daily operations for client Network, Citrix, Backup, and Storage environments within a 24x7 support model. Oversee incident, problem, change, and request management activities, ensuring adherence to SLAs and ITIL-aligned processes. Ensure infrastructure uptime, health monitoring, patching, RCA, and preventive maintenance across all client environments. Actively participate in shift handovers to ensure smooth operational continuity, accurate knowledge transfer, and seamless service delivery across all support teams. Championing the adoption of intelligent automation tools to reduce manual intervention and improve service efficiency. Leading AI-driven initiatives to enhance infrastructure operations through intelligent monitoring, automation, and self-healing capabilities. Technical Oversight Network : Oversee LAN/WAN, firewalls, switches, routers, VPNs (Cisco, Fortinet, Palo Alto). Citrix : Manage CVAD, Citrix ADC/NetScaler, StoreFront, Citrix Director, and profile management. Backup : Administer solutions such as Veeam, Commvault, and NetBackup across client estates. Storage : Manage SAN/NAS environments including NetApp, Dell EMC, and HPE platforms. Collaborate closely with support teams and clients to ensure end-to-end issue resolution. Team Leadership & 24x7 Operations Lead and manage a team of T2/T3 engineers working in rotational shifts to provide 24x7 infrastructure support. Manage staffing, shift rosters, and workload distribution for continuous coverage. Conduct regular performance reviews, coaching, and upskilling initiatives to enhance team effectiveness. Promote a culture of ownership, accountability, and service excellence. Client Engagement & Reporting Act as the operational escalation point for infrastructure services. Partner with Service Delivery Managers and client stakeholders to address service issues, improvements, and reviews. Share weekly/monthly reports on SLA performance, ticket trends, RCAs, and improvement actions. Process, Compliance & Service Improvement Ensure compliance with ITIL best practices for Incident, Change, Problem, and Configuration Management. Maintain up-to-date SOPs, runbooks, and operational documentation. Lead or support automation, optimization, and self-heal initiatives to improve operational efficiency. Ensure audit readiness, security policy compliance, and DR process adherence. Required Qualifications: Bachelor's degree in computer science, Information Technology, or a related field. 5+ years of IT infrastructure experience, with at least 2–3 years in a leadership role managing 24x7 support teams. Strong knowledge in following areas: Network (Routing, Switching, VPN, Firewalls) Citrix (Virtual Apps & Desktops, ADC/NetScaler) Backup (Veeam, Commvault, NetBackup) Storage (NetApp, Dell EMC, HPE) Experience with ITSM tools (ServiceNow). Good understanding of monitoring platforms (SolarWinds, Logic Monitor, PRTG, etc.). Preferred Certifications: CCNA/CCNP, Citrix CCA/CCP-V, Veeam VMSP/VMTSP, ITIL Foundation, NetApp NCDA/NCIE Key Competencies: Strong leadership and communication skills. Ability to work under pressure and manage teams in a 24x7 operational support model. Strong analytical mindset with a proactive approach to service improvement. Experience in hybrid environments (on-prem + Cloud preferred). Familiarity with Automation and AIOps tools. Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Responsibilities : Possesses sound knowledge of the organisation's products Diagnoses and resolves client questions or problems over the telephone/Internet in the areas of system configuration/setup, product functionality and bugs/enhancements Leverages standard industry tools used for OS, SQL, and Networking. Stays abreast of current technology in products, design changes, and new products offered Acts as a lead support resource, handling issues that are subject to high-profile escalations for that entire product Identifies opportunities for cost saving through increased efficiency and the development of tools Acts as a single point of contact for client-specific engagements in the absence of his/her manager Conduct Root Cause Analysis on all required Critical issues within the defined timeframe. Conduct Case Review calls with the client. Lead the critical and MI call for faster response and resolution. Experience: 5+ years of relevant work experience in software/application support or a related technical domain. In-depth knowledge of Altera solutions, Altera client environments, and general familiarity with the healthcare industry. Strong experience with Microsoft technologies, including Windows Server, SQL Server, and other third-party technical solutions involving OS/DB/SQL, networking, and security. Proficient in advanced scripting for troubleshooting and automation. Deep understanding of the Software Development Life Cycle (SDLC). Hands-on experience with configuring and using enterprise applications or components. Performing issue diagnosis and root cause analysis through log reviews, tracing tools, and collaboration with cross-functional teams. Proven experience working both independently and collaboratively within global teams. Strong written and verbal communication skills, with a focus on customer service excellence Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Overview The Technology Account Manager is the primary, accountable owner of day-to-day client Hosting operations within their subset of clients. The TAM also serves as a trusted technology advisor to our clients and internal liaison to supporting teams. They ensure customer needs and contract requirements/Service Level Agreements are met. They conduct performance monitoring and proactive efforts to provide our clients with the best experience possible. Lastly, they lead internal efforts to standardize our best practices in hosting delivery. Responsibilities Manages our technology client relationship including daily communications, weekly status meetings, and monthly KPI/SLA reporting to executives. Ensures all Hosting customer issues are satisfactorily resolved utilizing support teams as needed. Maintains and delivers regular program status updates and service performance via the customer dashboard. Serves as liaison between application technology vendors, internal IS groups, and business partners. Acts as a technological escalation point for our Hosted clients. Documents client's processes and procedures incorporating lessons learned to ensure client success. Manages internal workstreams for their subset of clients (decommissions, right-sizing, security, best practices). Leverages performance monitoring tools for proactive issue identification and resolution Ensures adherence to contractual obligations. Correctly sets operational expectations with customers. Analyzes data with an understanding of data trends and presents findings. Change Control coordinating service maintenance or enhancements to minimize business impact. Accountable/Responsible for Hosting client experience and satisfaction. Oversees project deliverables, general project status, and operations readiness. Qualifications Academic and Professional Qualifications: Bachelor's degree or equivalent/years of experience required. Azure Fundamentals AZ900 (Preferred) Experience: 8-10 years of relevant work experience (Preferred). Working knowledge of monitoring tools such as Azure Monitor, Logic Monitor, AppD, Grafana and others (Preferred). High level technical experience and understanding. Strong analytical, problem solving, and conceptual skills. Excellent oral and written communication skills, with the ability to communicate at various levels of management. Strong client focus. Ability to work well with clients of varying levels of technical expertise in high-pressure situations and complex environments. Ability to work proactively and with minimal supervision. Excellent customer service. Ability to apply and adapt organization skills based upon the evolving needs of the business. Ability to adapt to changing business processes, technologies, and environments. Multi-team coordination and planning for managing client deliverables and events. This is covered under the Collaboration core competency. Travel Requirements: Up to 10% travel may be required. Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Skills required: - 2-5 years of total experience Must have excellent communication skills C#: - Design Pattern, Parallel Programming, multithreading, async, Object Oriented Programming concept, Solid principle, Dependency injection, Troubleshooting/debugging, authentication (saml based, jwt), Data Encryption, web api, REST API, Micro service, unit testing Angular: - Component lifecycle, Routing, promise, observables, directives, Typescript, Data sanitization SQL:- Store procedures, strong in DML statements, Functions, User defined types, query execution plan, performance tuning, triggers, etc., Tools: – GitHub,, Azure DevOps Methodology: - Agile / SAFe Nice to have - Biztalk, Tibco, Kubernetes, Cosmos DB Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Roles and responsibilities- Serves as a subject matter expert for advanced network solutions, including LAN, WAN, data center, cloud, and hybrid environments. Provide consultation, guidance, and support across existing and emerging cloud. Design highly available and resilient cloud infrastructure using proven frameworks and Manage next-gen firewalls and WAF. Designs and configures Azure Network Infrastructure (load balancers, VPN tunnels, ExpressRoute, firewalls, et al.) Performs gap analysis and suggests solutions to drive network infrastructure operations Defines standards and practices for building secure and reliable network components on a public cloud platform. Serves as a trusted technical advisor to Altera customers solving complex Azure infrastructure and networking challenges. Provides escalation-level support for network security issues, as well as partner interconnects troubleshooting. Performs maintenance, upgrades and refreshes by conferring with vendors; developing, testing, evaluating, and installing enhancements on Web Application Firewall and Azure network components. Implement and oversee infrastructure automation and configuration management (Azure Automation, Powershell, Terraform). Educates and mentors product teams and junior engineers in the team. Documents process, platforms, and workflow details, including high- and low-level designs of technical requirements Provides escalation-level support. Works in tandem with a team of architects and engineers to create Azure reference. Subject matter expert leveraging network monitoring with the ability to proactively address issues and make recommendations. Required Experience: Minimum 10 years of experience in Network and Security domain required. Strong experience and knowledge and application of Networking protocols including: Network Function Virtualization (NFV), Routing (EIGRP, OSPF, BGP), LAN Switching (VLAN, VTP, STP, EtherChannel, CoS, wireless), WAN (MPLS, MPLS/VPN,MP BGP), TCP/IP protocol suite, Application Protocols (HTTP, HTTPS, FTP, SMTP, SNMP, SSL ), Network Security Protocols (IPSec VPN, AAA Architecture, TACACS+, RADIUS). Application Load Balancers. Experience in configuring and managing firewalls (Cisco ASA /or Sonicwall / Palo-Alto). Demonstrable experience in Routing and Switching concept (Cisco / Sonicwall Platform). Expert level experience with NGFW like Palo Alto, Cisco FMC/ASA AnyConnect. Good to have experience with Cisco ISE, posturing RADIUS, TACACS. Expert level experience with routing protocols (EIGRP, OSPF, BGP, DMVPN, IPSEC VPN). Experience in designing, implementation, and management of large-scale enterprise network with experience in network security, multi-vendor firewalls such as Checkpoint, Cisco ASA, Cisco Firepower, Fortinet, Sonicwall. Extended experience in network engineering and progressively responsible roles. Extended experience working in a networking environment. Extended experience with network security (Cisco, Palo Alto). Extended WAN and LAN experience. Extended knowledge of advanced network protocols and technologies such as BGP, OSPF, MPLS, VxLAN, SD-WAN, and advanced security protocols. Extended experience with cloud networking (AWS, Azure, etc.) and software-defined networking (SDN) concepts. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Information Technology, Computer Science, or a related field. Network Administration certification (Azure, Google, Amazon) preferred. Relevant certifications such as Cisco Certified Network Professional (CCNP), CompTIA Network+, or equivalent certifications are preferred. Strong consulting and communication skills. Ability to communicate well with internal and external customers. Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Job Requirement: Excellent English communication skills. Required with an experience of international voice profile (global clients) - Inbound/Outbound (technical support). Preferably US. Experience with at least L1 Desktop trouble shooting. The role will require L1 ServiceDesk skills as the team only manages L1 troubleshooting for Desktop and third-party application support, the team resolves 60-65% of all issues. 2.5 years of experience (preferable) Experience working in 24X7 voice support function. Ready to work in shifts with non-weekend Weekly offs is a requirement for this role. Experience working on ACD (Automatic call distributor) would be preferable. Ticket management experience - Preferable with experience in ticketing tools like CASD, Remedy, SNOW etc. Incident management and information on Incident life cycle is a must. L1 Experience working on Citrix, AD management, office/desktop trouble shooting will be required. Job description: Apart from the above Job Requirements (which will roll into the job description) there are some other business imperatives that are a part of the role. The team supports B2B clients. i.e., We induct work through calls/emails/tickets from Hospitals & group of clinics. The team works in shifts which require log into the ACD throughout the shift. The usual shift will be of 9 hour which includes – 8 hours of login and 1 hour of break. Daily work would consist of L1 and L2 support for Allscripts applications. Daily work would consist of L1 troubleshooting only for Desktop and third-party application support, the team is majorly into catch and dispatch of issue tickets. A usual day consists of taking calls, working on emails & tickets to ensure quick resolution is given to the caller and daily follow up on tickets to closure. KPIs/KRAs/Goals majorly consists of AHT, Hold time, ASA, Quality, Customer Satisfaction survey scores, Ageing tickets, Escalation(error) management & Absenteeism. Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Overview Key requirements – QA Intern Basic awareness of testing process and methodologies. Software testing life cycle. Bug life cycle. Basic database knowledge. Communication skills and easy to work with. Recently pass out from college or having 3 to 6 months experience in testing. Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Technical Support Consultant Responsibilities Diagnose and resolve complex software problems in the areas of system configuration/setup, product functionality and bugs/enhancements. Document issues and customer requests, following standard operating procedures and meeting SLAs. Explain and demonstrate system issues to product development teams and convey customer Troubleshoot and repair production databases, using sound understanding of relational database concepts such as indexes, foreign keys and triggers to safely perform the Communicate with product design teams to improve on current design or to identify potential problems. Write and execute Structured Query Language (SQL) code against large databases. Working Revenue Cycle Solution, Account Payable, Account Receivable, US Payroll, Fixed Assets, and claims. A successful candidate would possess the following qualities: Accountable with strong desire and determination to resolve complex issues with the ability to prioritize and recognize the impact of the issue on patient care. Solid analytical, research, and time-management skills with great attention to detail. Excellent verbal and written skills interacting with development teams and clients around the globe. Self-driven and a fast learner in a demanding environment. Strong customer support skills with demonstrated ability to effectively deal with escalated customer concerns. Qualifications Academic and Professional Qualifications: MCA/Bachelor/MBA Finance or master's degree in commerce, Nursing, Pharmacy, Nursing Informatics or combination of equivalent skills and experience in information technology, clinical health care, or health care admissions and financials. Mandate Experience Has 2-4 years relevant working experience in US accounting/General Finance or Healthcare Relevant working experience in Accounts receivable, Account Payable, US Payroll, Fixed Assets, General accounting and handling Banking compliance and claims Has proficient level software support experience demonstrating troubleshooting / analytical skills Has proficient level understanding of software development life cycle Working Arrangements: Shift Timings: 6.30 PM - 3.30 AM IST (Fixed Shift) Able and willing to work after-hours, on-call and/or holidays Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Key Responsibilities: Develop automated test scripts that are robust, performant, and maintainable using Ranorex, or other frameworks. Adhere to defined Automation coding standards and practices to ensure high quality. Ensure that applications and APIs developed by the team are reliable and meet users' needs. Provide the product owner with information they need to prioritize features (e.g., effort estimates, alternatives, technical risk). Manage the timeline and status of the software release. Work closely with developers to learn implementation details about product features and perform releases. Ensure Test readiness in terms of Test Environment setup, Test data handling, Test management/automation tools. Working together in the frame of our agile development process. Provide technical guidance to peers and junior resources. Required Skills and Qualifications: Experience: 3-4 years of experience in Manual and Automation testing. 1-2 Years of Experience with stable UI, API and Interface automation scripting using any automation tool. (Preferably Ranorex, Selenium) Must have good OOPS and Programming knowledge (C# - Good to have) Working knowledge for any Defect management tools (Preferably TFS / MTM) Involvement in automation test planning, execution, analysis, and reporting. Ability to troubleshoot and resolve automation scripting issues of the application. Ability to create reusable automation test scripts. Knowledge about agile framework. Good to have – API testing knowledge. High level of analytical thinking and systematic approach. Soft Skills: Strong analytical and problem-solving skills. Excellent verbal and written communication skills. Ability to work independently as well as collaboratively within a team. Attention to detail and a proactive attitude. Nice to Have: Background in the Healthcare domain. Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. RESPONSIBILITIES:- Support organization's products Follows all Standard Operating Procedures SOP's (i.e. Patient Safety and Compliance) Diagnoses and resolves client questions or problems over the telephone/Internet in the areas of system configuration/setup, product functionality and bugs/enhancements Able to read and execute Structured Query Language (SQL) code Tracks and documents inbound support requests and ensures proper notation of client problems or issues Documents problems and solutions on how to properly address client or product problems Maintains a log (SNOW) of issues and conveys client feedback regarding issues and collaborates with product development staff, via problem record or issue case to improve on current design or to identify possible problems with design Assist clients in troubleshooting Altera products Assists consultants during deployment/upgrade of client sites Achieves established support goals Works directly with clients on complex or multifaceted problems, leading the effort through ongoing engagement Handles all specific product related functional and technology related issues including work required for system/data recovery, involving other necessary resources at Altera Experience and Qualifications:- 2-4 Years Must be willing to work in shifts Must have good communication skills Good organizational, communication, interpersonal, and time-management skills with the ability to multi-task and prioritize. Familiar of US Healthcare workflow, healthcare related applications, HIT terminology, patient care environments. Able to troubleshoot and resolve technical issues Ability to communicate with diverse audiences Familiar with mid-high level technical concepts Exposure on interaction with international clients (USA). Hands on experience on application/ product support. Basic understanding of troubleshooting / analytical skills Awareness of ITIL concepts like Incident Management, Problem Management, Change Management, Knowledge Management, etc. Experience with SQL queries, MS SQL Server, T-SQL etc Qualification:- Graduate in Computer Science, Nursing, Pharmacy, Nursing Informatics or combination of equivalent skills and experience in information technology, clinical health care, or health care admissions and financials. Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Job description: Provide L1 & L2 Support and acts as Primary conductor for all vendor direct support needs. Supports maintenances of existing interfaces for all our client facilities. Experience with HL7 interface protocols & must have an ability to learn system functionality & workflow in depth. Troubleshooting knowledge for HIS inbound & Outbound interfaces. Understanding of healthcare related application, terminology, patient care environments, service needs & priorities of patient care personnel preferred. Identifying complex issues and take ownership following proper escalation procedures. Adhere to SLA's also document & maintain current workflows Provide daily metrics related to support, maintenances, outages as directed by leads or otherwise. Attend staff meeting or other mandatory training enrolled by leads for you. Candidate Requirements A minimum of a bachelor's degree in computer science /computer applications/ETC or similar background with adequate exposure to the relevant topics required for interface management is necessary to get a job in this position. The experience requirements differ with different organizations. Operating systems Windows, Unix, Scripting & SQL is plus Healthcare domain experience & Hl7 working knowledge required. Proven experience in working with variety of different interfaces engine like (AIE, Rhapsody, Elink, Ensemble & HIE etc..). Strong analytical & problem-solving skills with good balance of techno-functional skills Excellent verbal & written communications skills with an ability to interact professionally with diverse group of executives, managers & SME's along with external contacts like vendors & Onsite staff. Work in friendly team environment with cross functional leads to provide day to day assistance with Interface staff. Flexible & adaptable to work in 24*7 rotational environment with dynamic situations. Self-motivated with ability to prioritize, meet deadlines & manage changing priorities. Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Note:- Its not a Devops position Skills required: - 5-6+ years of experience Must have excellent communication skills Azure: - App Service, Service Bus, KeyVault, Service Principal, Monitoring and Alerts, Kubernets, C#: - Design Pattern, Parallel Programming, multithreading, async, Object Oriented Programming concept, Solid principle, Dependency injection, Troubleshooting/debugging, authentication (saml based, jwt), Data Encryption, web api, REST API, Micro service, unit testing Angular: - Component lifecycle, Routing, promise, observables, directives, Typescript, Data sanitization SQL:- Store procedures, strong in DML statements, Functions, User defined types, query execution plan, performance tuning, triggers, etc., Tools: – GitHub,, Azure DevOps Methodology: - Agile / SAFe Nice to have - Biztalk, Tibco, Kubernetes, Cosmos DB Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Key Responsibilities Monitor the performance and availability of applications and infrastructure using tools such as AppDynamics, LogicMonitor, and Azure Monitor. Conduct regular health checks and performance tuning of SQL databases to ensure optimal operation. Oversee the functionality and performance of Windows servers and IIS, applying necessary configurations and updates as needed. Monitor interface subsystems to ensure seamless data flow and connectivity between systems. Provide first-level support for system incidents, diagnosing issues and escalating problems to higher-level engineering teams when necessary. Maintain documentation related to system configurations, procedures, and incident responses. Participate in root cause analysis (RCA) for incidents to prevent future occurrences and improve system reliability. Collaborate with cross-functional teams to implement system upgrades, patches, and configurations while minimizing downtime. Ensure 24/7 uptime of critical systems, responding quickly to alerts and incidents to meet predefined SLAs. Stay updated with industry trends and best practices to recommend improvements to monitoring processes and tools. Key Requirements Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. 3-5 years of experience in a systems monitoring and support role. Familiarity with application performance monitoring tools such as AppDynamics, LogicMonitor, and Azure Monitor. Basic knowledge of SQL databases, including monitoring and troubleshooting techniques. Understanding of Windows Server administration and IIS management. Experience with monitoring server uptime, performance metrics, and alert management. Proficient in troubleshooting system issues and performing root cause analysis. Strong analytical skills and attention to detail to ensure high-quality service delivery. Excellent communication skills, both written and verbal, with the ability to work collaboratively in a team environment. Availability to work in a 24x7 environment (9 Hours or 12 Hours shift), including evenings, weekends, and on-call rotations as required. Preferred Qualifications Understanding of monitoring tools like AppDynamics and LogicMonitor. Understanding of healthcare application is an added advantage. Knowledge of ITIL best practices and frameworks. Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Key Responsibilities Monitor the performance and availability of applications and infrastructure using tools such as AppDynamics, LogicMonitor, and Azure Monitor. Conduct regular health checks and performance tuning of SQL databases to ensure optimal operation. Oversee the functionality and performance of Windows servers and IIS, applying necessary configurations and updates as needed. Monitor interface subsystems to ensure seamless data flow and connectivity between systems. Provide first-level support for system incidents, diagnosing issues and escalating problems to higher-level engineering teams when necessary. Maintain documentation related to system configurations, procedures, and incident responses. Participate in root cause analysis (RCA) for incidents to prevent future occurrences and improve system reliability. Collaborate with cross-functional teams to implement system upgrades, patches, and configurations while minimizing downtime. Ensure 24/7 uptime of critical systems, responding quickly to alerts and incidents to meet predefined SLAs. Stay updated with industry trends and best practices to recommend improvements to monitoring processes and tools. Key Requirements Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. 3-5 years of experience in a systems monitoring and support role. Familiarity with application performance monitoring tools such as AppDynamics, LogicMonitor, and Azure Monitor. Basic knowledge of SQL databases, including monitoring and troubleshooting techniques. Understanding of Windows Server administration and IIS management. Experience with monitoring server uptime, performance metrics, and alert management. Proficient in troubleshooting system issues and performing root cause analysis. Strong analytical skills and attention to detail to ensure high-quality service delivery. Excellent communication skills, both written and verbal, with the ability to work collaboratively in a team environment. Availability to work in a 24x7 environment (9 Hours or 12 Hours shift), including evenings, weekends, and on-call rotations as required. Preferred Qualifications Understanding of monitoring tools like AppDynamics and LogicMonitor. Understanding of healthcare application is an added advantage. Knowledge of ITIL best practices and frameworks. Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Job Duties and Responsibilities: Perform application installations, upgrades, and technical project leadership for existing and new customers. Builds strong, positive relationship with the customer and project team members. Provides technical guidance for Customers to strengthen their knowledge or technical skill levels. Plans and implements self-improvement activities to meet current and future needs. Knowledge, Skills and Abilities The following skills or knowledge are beneficial to the success of this role: Strong Knowledge of software applications and operating platforms, storage area networks, business continuity and disaster recovery. Basic familiarity with healthcare organizations. Excellent communication skills. Well organized, detail oriented, self starter, able to work independently. Experience with Microsoft Office and Microsoft operating systems. Working knowledge of VMWare/Virtual Server, Windows 2012 Server, Windows 10/11, SQL Server 2016, Microsoft Office, .NET., Networking technologies, Citrix/Terminal Services Must demonstrate the ability to learn and communicate new technologies. Knowledge of the software and hardware implementation methodology Knowledge of data replication and backup. Knowledge of IT industry and industry trends Ability to anticipate problems and initiate corrective action Ability to identify best solutions to identified problems or deficiencies Experience in PowerShell scripting or other automation efforts. Job Entry Requirements: Required Education- Related Technical College Degree Or Equivalent Qualifications/experiences. Working knowledge of cloud technologies preferably Azure. Prefer Technical Certification(s) such as Microsoft Certified, Amazon Certified Proven or similar certification If required willing to travel. Job Level Requirements KNOWLEDGE: Uses skills as a seasoned experienced professional with a full understanding of industry practices and company policies and procedures; resolves a wide range of issues in imaginative as well as practical ways. This job is the fully qualified, career-oriented, journey-level position. JOB COMPLEXITY: Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Interacts with senior internal and external personnel. SUPERVISION: Normally receives little instruction on day-to-day work, general instructions on new assignments. EXPERIENCE: Typically requires a minimum of 5 years plus of related experience. Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Job Title: Software Engineer Experience: 3 – 5 Years Job Summary: We are looking for a passionate Software Engineer with 3–5 years of experience to join our dynamic team. The ideal candidate will have expertise in C#, ASP.NET, SQL, WebAPI, and Angular . Exposure to automation frameworks like NUnit, SpecFlow , and knowledge of SMART on FHIR will be an added advantage. Key Responsibilities: Design, develop, and maintain high-quality applications using C#, ASP.NET, SQL, WebAPI, and Angular. Collaborate with cross-functional teams to understand requirements and deliver scalable solutions. Write clean, efficient, and well-documented code. Develop and execute unit and integration tests using NUnit. Implement BDD automation using SpecFlow where applicable. Integrate applications with healthcare standards such as SMART on FHIR (added advantage). Participate in code reviews, design discussions, and agile ceremonies. Troubleshoot, debug, and upgrade existing applications. Required Skills: Strong hands-on experience with: C#, ASP.NET (MVC / Core) SQL Server WebAPI development Angular (version 8 or above) Good understanding of software engineering best practices and design patterns. Added Advantage: NUnit and test automation frameworks SpecFlow for BDD SMART on FHIR standards in healthcare domain Education: Bachelor's degree in Computer Science, Engineering, or related field. Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Key Responsibilities: PowerShell and Python code development Must have working knowledge in PowerShell, DevOps, Bash or Python Should have hands-on experience with Azure portal. Design, develop, and maintain automation solutions using a diverse technology stack. Build and enhance web applications (frontend and backend) and automation scripts for operational efficiency. Work with REST APIs to integrate various systems and tools. Collaborate with team members to develop and implement solutions. Troubleshoot, debug, and optimize multi-threaded applications. Stay up to date with emerging technologies and suggest ways to incorporate them into the team's workflows. Technical Skills: We value proficiency and curiosity over perfection. Candidates should have experience in these areas and demonstrate a willingness to learn: Azure Windows, Linux Databases: MS SQL, SQLite Programming Languages: Python , PowerShell, Jinja, JavaScript, HTML, CSS Frameworks: Flask, Django, SqlAlchemy, Selenium, Pandas, PyAutoGUI Tools: Git, GitHub, Power Automate Core Knowledge Areas: REST APIs Frontend and Backend Web Development Automation (including tools and scripting) Multithreading Microsoft Single Sign-On What We're Looking For: A self-starter who is excited about technology and continuous learning. Someone who can quickly adapt to new tools and technologies. Strong problem-solving and analytical skills. A team player who thrives in a collaborative environment. Preferably, someone who can join immediately or with minimal notice. Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Key Responsibilities: Administer, maintain, and optimize large-scale SQL Server environments (2016–2022) Design and manage Always On Availability Groups, replication, log shipping, and failover clusters Perform query optimization, index tuning, and execution plan analysis Implement backup/restore strategies, disaster recovery planning, and HA configurations Automate routine maintenance using PowerShell, T-SQL, or Azure Automation Migrate and manage databases on Azure SQL Database, Azure SQL Managed Instance, and SQL on Azure VMs Monitor performance using SQL Server DMVs, Azure Monitor, and Log Analytics Ensure security, compliance, and audit controls (RBAC, TDE, auditing) Collaborate with application teams to review data models, stored procedures, and performance baselines Support DevOps with CI/CD pipelines for database deployments 🧠 Skills & Experience Required: ✅ Technical Expertise: 5-7 years of hands-on experience with SQL Server administration Deep understanding of T-SQL, query tuning, and execution plans Proven experience in managing HA/DR environments (Always On, replication) Experience with Azure Data Services: Azure SQL DB / MI Azure Data Factory (basic integration) Azure Monitor / Log Analytics Familiarity with Infrastructure as Code (ARM, Bicep, Terraform is a plus) Experience with PowerShell scripting for automation Must be willing to work in shifts ✅ Tools & Monitoring: SQL Server Management Studio (SSMS) Redgate / SolarWinds / SentryOne Azure Portal, Azure Monitor, Log Analytics, SQL Insights Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. Key Responsibilities: Administer, maintain, and optimize large-scale SQL Server environments (2016–2022) Design and manage Always On Availability Groups, replication, log shipping, and failover clusters Perform query optimization, index tuning, and execution plan analysis Implement backup/restore strategies, disaster recovery planning, and HA configurations Automate routine maintenance using PowerShell, T-SQL, or Azure Automation Migrate and manage databases on Azure SQL Database, Azure SQL Managed Instance, and SQL on Azure VMs Monitor performance using SQL Server DMVs, Azure Monitor, and Log Analytics Ensure security, compliance, and audit controls (RBAC, TDE, auditing) Collaborate with application teams to review data models, stored procedures, and performance baselines Support DevOps with CI/CD pipelines for database deployments 🧠 Skills & Experience Required: ✅ Technical Expertise: 5-7 years of hands-on experience with SQL Server administration Deep understanding of T-SQL, query tuning, and execution plans Proven experience in managing HA/DR environments (Always On, replication) Experience with Azure Data Services: Azure SQL DB / MI Azure Data Factory (basic integration) Azure Monitor / Log Analytics Familiarity with Infrastructure as Code (ARM, Bicep, Terraform is a plus) Experience with PowerShell scripting for automation Must be willing to work in shifts ✅ Tools & Monitoring: SQL Server Management Studio (SSMS) Redgate / SolarWinds / SentryOne Azure Portal, Azure Monitor, Log Analytics, SQL Insights Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: HR.Recruiting@AlteraHealth.com