Location: Gurgaon/Hyderabad/PuneGeneral descriptionThe Evergreen Workspace Solutions team that forms part of the bigger Workspace Solutions team is responsible to maintain and operate our global workplace platform, as well as being technically responsible an act as a SPOC for the mentioned environment. Partake in projects and work closely together with service managers to ensure a stable, secure and up to date platform.An Evergreen Workspace engineer will work closely together with a Team Lead and a set of engineers within the responsible team, monitoring, maintaining, developing and supporting the Lead and its responsible environment.Key tasks responsibilitiesManagement of project tasks in IT infrastructure projects and responsibility to provide project deliverables.Act as SPOC, work with Team Lead, developers and end users of the infrastructure.Operate and maintain the Automation environment in an Evergreen way to ensure the environment is stable, secure and always up to date.Support 2nd line teams with troubleshootingSystem operations, maintenance in accordance with compliance requirements as well as quality assurance and development of standardsManage the ticket solving in "Service Now".Drive the development of the overall Automation environment and raise any improvement suggestions that are identified to ensure that our services are on the leading edge of technology.Provide support and work closely together with the Team Lead and Service ManagersCommunicate and coordinate with support teams about any important environmental changes.RequirementsAdvanced (Expert beneficial) knowledge of PowerShell Scripting,Troubleshooting of PowerShell Solutions (scripts, runbooks, modules),Analyzing and knowledge of output of scripts,Hands-on with PowerShell Workflows development,Good knowledge of Microsoft Graph integration, using the official module and using HTTPS Requests,Extended knowledge from the operation of Runbooks and Hybrid Workers,Good knowledge of Intune Scripts and Intune Proactive Remediations,Good knowledge of create PowerShell Modules,Advanced knowledge of Exchange, Intune, Entra, Sharepoint, Teams environments and their management through GraphApi and modules,Familiarity with Microsoft Visual Studio Code developer environment,Familiarity with Azure Storage service accounts (Blobs, Queues, Tables)Ability to work independently and cope well with set deadlines and sprintsKnowledge of Simeon Cloud Automation beneficialAny Technical education/B.Tech/BCA.At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 68,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.To be considered for this position you must have valid rights to work and live in India.

Vendor Management & KPIs of Manpower AgenciesDatabase Management of all Manpower Vendors of designated Area/s.Onboarding & Establishing KPI for Manpower agencies Monthly evaluation of KPIs and reporting.Conduct Periodic Audit of vendors on Statutory compliances & SMS guidelines/ Customer Code of Conduct (where applicable) Audit Report submission to stakeholdersFollow up for Resolution of Observation raised in the AuditEnsuring optimal attendance of contractual workers in WarehouseManpower planning and budgeting of contractual Manpower Business partnering with respective stakeholders to ensure optimal attendance of contractual ManpowerCoordination with Manpower Vendors for timely deputation of required workforceRecords and MIS Management of Contractual employee attendance adherence reportCustomer interaction on manpower issuesFront ending with Customer for all their Manpower related requirementsRelationships management with Logistics customer as per region.Discussion with internal Stakeholders and resolution of customer requirementsAttending Statutory / regular audits managed by customers Data provision for audit requirements from Logistics customers for contractual ManpowerAttending/ Supporting P&O stakeholders for Audits as required by customers and Schenker ManagementAudit Reports submission.Maintaining harmonious relations and check workforce unrestMaintain good relations with vendor to ensure proper Industrial relations at warehousesGrievance redressal for the cases reported To Ensure proper working conditions at warehousesTimely handling of manpower related issues with vendors Relationship management with local regulatory bodies & relevant boards e.g. security board etc.Responsible for liaising with statutory authoritiesAwareness of regulatory changes and implementation of the sameRelevant Database Management / MIS/ DashboardDatabase Management of Contractual Vendors and their ManpowerMonthly MIS / Dashboards on Manpower and other important parameters Monthly statutory MIS / DashboardMIS on employee engagement activities Data provision to stakeholders as and when requiredDisplay Management and Employee engagement activities at WarehousesEnsuring that all Displays are done on the notice board as per Statutes/ internal policiesManagement Information and related displays are managed Coordinate and conduct employee engagement activities at warehouses Contract and Invoice Management All Vendors Pan IndiaOverall Vendor contract Management Adherence / Execution of Vendor ContractsInvoice booking and coordination for payments with P&O and Finance TeamsInvoice validation for contractual manpowerHR Operations for Contractual ManpowerAdherence of compensation structure for Minimum wages and statutory compliancesManaging Increment Cycles Statutory Bonus DisbursementLife cycle Management – Joining till ExitWithdrawal / Retirement / Statutory benefit ManagementData compilation and coordination with Corp-P&O for Health Insurance Benefit To implement proper systems for attendance Management at warehousesTo coordinate for monthly salary input with Managers and Manpower vendors

Handling all three products i.e. AI, AE, SI.Daily work planning, schedule and tracking for the customers.Tracking internal track sheet of products.Tracking Airline website tracking for planned movements for timely arrival.Trouble shooting, resolving customer complaints within 24 hours to 48 hours & maintain records.Acknowledging/responding clients within 4 hours on working days/hours.Send routing / AOG instructions to overseas as per clients bookings and rate sold i.e. Shipper and Consignee (both).Sharing day to day information over emails and tele conversation.Depending on product sharing HAWB & HBL drafts with customers for approval.Following up with other stations for All India Key accounts i.e. if client is based in Delhi NCR, we are monitoring/following up arrivals in other cities as well.Preparing manual DSR’s for Northern and consolidating All India DSR for some key clients based in Norther region. Also following up on DTD movements DAP, DDU movements. Coordinate with Transportation team for pick up or delivery of goods.Coordinate with Warehouse to confirm receipt of cargo in good condition. Following up internally for formal quotations with sales coordinators.Uploading quotations in our internal tool i.e. SIPA for invoicing. Quoting existing clients for winning business.Sharing pre-alerts with customer (Depending on product & customer i.e. Air Export Pre-alerts are with product till they get automated) & updating IGM & arrival details.Coordinating with CHA for pickup of D.O’s or delivery at airport. Liaise with OPS for timely D.O. release in cases of delays reported by customer /broker.Follow with customer on phone & email for uncollected D.O. & keep OPS advised. Close coordination with the ops team on the release of documents.Accountable for Key accounts wherein their software’s are to be updated by Customer Service. In case of deductions or payments pending, supporting sales and finance in writing one email as well as one telecom to know status of dues.Managing AOG 24x7 Desk & ATOL updation to maintain the TAT & KPIFlexible for rotational shift during weekends & on holidays as well.

We are looking for a motivated intern to join our team for 3 months to assist in vendor desk management. This is a great opportunity to gain experience and grow in dynamic environment.Location - Cybercity , GurugramStipend - 5000 per monthDuration - 3 Months