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2 - 5 years
5 - 10 Lacs
Chennai
Work from Office
Req ID: 320304 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Lead Developer to join our team in Chennai, Tamil Nadu (IN-TN), India (IN). Lead .NET Developer - Remote Who We Are NTT DATA America strives to hire exceptional, innovative and passionate individuals who want to grow with us. Launch by NTT DATA is the culmination of the company’s strategy to acquire and integrate the skills, experience, and technology of leading digital companies, backed by NTT DATA’s core capabilities, global reach, and depth. How You’ll Help Us A Lead Application Developer is first and foremost a software developer who specializes in .NET C# development. You’ll be part of a team focused on delivering quality software for our clients. How We Will Help You Joining our Microsoft practice is not only a job, but a chance to grow your career. We will make sure to equip you with the skills you need to produce robust applications that you can be proud of. Whether it is providing you with training on a new programming language or helping you get certified in a new technology, we will help you grow your skills so you can continue to deliver increasingly valuable work. Once You Are Here, You Will The Lead Application Developer provides leadership in full systems life cycle management (e.g., analyses, technical requirements, design, coding, testing, implementation of systems and applications software, etc.) to ensure delivery is on time and within budget. You will direct component and data architecture design, technology planning, and testing for Applications Development (AD) initiatives to meet business requirements and ensure compliance. This position develops and leads AD project activities and integrations. The Lead Applications Developer guides teams to ensure effective communication and achievement of objectives, in addition to researching and supporting the integration of emerging technologies. This position provides knowledge and support for applications’ development, integration, and maintenance. The Lead Applications Developer will lead junior team members with project related activities and tasks. Additionally, you will guide and influence the department, project teams, and facilitate collaboration with stakeholders. Basic Qualifications 5+ years of experience with Angular/ExtJS 8+ years developing in developing .NET applications in C# 8+ years of experience in designing and developing Restful Webservices leveraging micro-service design and implementation patterns 8+ years of experience with SQL Server 8+ years of experience with PL/SQL Scripting 8+ years of experience with DB reporting leveraging tools such as SSIS 3+ years of experience as being a tech lead such that you have mentored and coached less senior resources. 3+ years of experience with software architectural design. Preferred Experience with GCP in web services Experience with GCP Big Data Experience with GCP BigQuery Experience with PowerBI Ideal Mindset Lifelong LearnerYou are always seeking to improve your technical and nontechnical skills. Team PlayerYou are someone who wants to see everyone on the team succeed and is willing to go the extra mile to help a teammate in need. CommunicatorYou know how to communicate your design ideas to both technical and nontechnical stakeholders, prioritizing critical information and leaving out extraneous details. Please note Shift Timing Requirement1:30pm IST -10:30 pm IST #Launchjobs #LaunchEngineering About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com NTT DATA endeavors to make https://us.nttdata.comaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Job Segment .NET, Application Developer, Testing, Developer, Information Technology, Technology
Posted 4 months ago
13 - 21 years
25 - 40 Lacs
Hyderabad
Work from Office
Kanerika is a global tech company with over 9 years of experience, established in 2015, and serving clients across the globe. We're known for delivering transformative solutions in Data & Product Engineering, AI/ML, and Digital Transformation. Designation: Senior Delivery Manager Experience: 13 years- 24 Years Location : Hyderabad Roles & Responsibility • Manage the project teams working on multiple technologies across data integration, automation and analytics. Be the technology champion for customer and single point of contact for delivery and accounts • Provide greater contribution to developing Technology Center of Excellence (COE) and best practices. Leverages business acumen and subject matter expertise. Works across the organization and maintains/builds strong working relationships based on experiences/past interactions. Prioritize and plan complex task and deliver with consistent updates without follow-ups Participate in management meetings and present high-level achievements, challenges, and roadmaps. Articulate well for growth and mitigate custom escalations Work with project teams to implement best development practices and pay attention to details on design, technologies, and pitfalls. Ensures the Quality and transparency is built at every level. • Mentor directs and coach them to be better leaders and successful technologists Implement organizations policies consistently across your teams and identify star performers Proactive communicate for every aspect of your influence i.e., Projects, employees, customers, opportunities, performers etc. Collaborate with and contribute to, other functions for success of the company. • Implement and improvise processes that are data and goal driven . What we need? • Bachelors / Masters degree (CSE or equivalent of Comp Sc) • 12+ years of experience in leading design and software delivery teams • Grown from the development ranks to Delivery (QA or other support roles that don’t involve hands-on coding are excused). Technically deft in Java/.Net, DB (Any of, but not limited to SQL Server, CITUS, Mongo, Oracle), • Understand streaming Kafka (Or RabbitMQ/any other queuing/ messaging technology), CI / CD, and Automation, Selenium. • Hands-on experience working in Cloud environments like AWS/Azure/GCP • Awareness to basic concepts of data warehousing and AI/ML is must • Awareness to RPA is plus • Excellent understanding, and proven record of complex technology and business solutions in a client-facing environment. • Client relationship management experience and managing multiple clients/projects • Experience in political and corporate customer environment, understand the power of persuasion, influencing and a high-level understanding of business processes related to various markets. Strong social skills, written and verbal. • Experience with Agile/Scrum and Project Management methodology (certification Scrum Master, PMP, IPMA, PRINCE2 is an advantage)
Posted 4 months ago
7 - 12 years
20 - 30 Lacs
Hyderabad, Pune, Bengaluru
Hybrid
Hello Greetings for the day!! I am hiring for top Indian MNC_PAN INDIA LOCATION SAP BASIS WITH db2 Kindly revert with below details on swati@thinkpeople.in Total exp Rel Exp Current CTC Exp CTC Location Notice period current org Regards Swati S Thinkpeople Solution
Posted 4 months ago
6 - 11 years
8 - 13 Lacs
Chennai
Work from Office
Overview Looking for Lead Java Full Stack Engineer to work on Hybrid work model. We are looking for short joiner, who can work from Guindy, Chennai. Responsibilities Good Analyzing and debugging skills on the code Good Hands on experience with Spring Boot and Microservices. Good Hands on experience on Java, React, JSP, JavaScript and Ajax Good Hands on exposure to DB, Testing TDD, Deployment. Requirements Java, react and springboot
Posted 4 months ago
2 - 7 years
10 - 14 Lacs
Hyderabad
Work from Office
JOB DESCRIPTION About the role As a Principal Software Engineer, you will be involved in all phases of development lifecycle. You should be knowledgeable in object-oriented development and engineering best practices. What youll do Design and develop software applications, project prototypes, proofs of concept & client demos Evaluate performance of critical application components and optimize them to assure maximum performance and scalability Assist in driving the development effort for End-to-End on-time delivery ofhigh-qualitysolutions that conform to feature requirements Work closely with the product management, program management, and other team members to coordinate schedules, identify task assignments and provide progress updates at daily standup meetings Perform, design and code reviews for all key application functional components Provide critical thinking, technical innovation and attention to detail when serving as a trusted advisor on your team Keep up to date on the latest technical developments in your area Ensure compliance with Web standards and accessibility requirements. Ensure that all work meets standards of quality, security and operability. Participate in all Scrum team ceremonies. ? What youll bring 8 or more years of experience in designing and developing applications on the Microsoft stack Experience with common web technologies JavaScript/TypeScript, CSS, and HTML Experience with C# and .NET Core Experience with SQL Server and Cosmos Db Understanding of software engineering best practices and object-oriented development Experience working with RESTful services and APIs Familiarity with Git and continuous integration systems Familiarity with building software applications in the cloud (Azure/AWS/GCP) a plus Able to work flexible hours as required by business priorities Stay up to date on everything Blackbaud, follow us on , , , and Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. Save job Expect more We invest in your well-being From time off to volunteer, to giving to the causes you care about, to benefits that support each stage of your life journey, we strive to support your personal and professional wellbeing. In our remote-first, flexible culture, we strive to meet you and support you where you're at, because here, YOU matter. We encourage diversity and welcome differences We're a proud equal opportunity employer and are committed to maintaining a diverse and inclusive work environment. Creating an inclusive environment for you to do your best work is essential. That's why we take steps to ensure an inclusive workplace andmake sure you feel valued and have the opportunity to succeed.
Posted 4 months ago
1 - 5 years
4 - 8 Lacs
Hyderabad
Work from Office
About the role As a Senior Software Engineer, you will be involved in all phases of development lifecycle. You should be knowledgeable in object-oriented development and engineering best practices. What you’ll do Design, build, and maintain efficient, reusable, and reliable code Proactively suggest improvements to applications and processes that enhance the client experience or improve performance Participate in the maintenance and support of the solution Participate in Agile development process and ceremonies Work with the Product Management team to understand and document project requirements Collaborate with other engineers on the technical design of solutions Keep up to date on the latest technical developments in your area Implement design concepts from the UI/UX team. Ensure compliance with Web standards and accessibility requirements. Work closely with product management, scrum master, and other team members to coordinate implementation and provide progress updates at daily standup meetings Ensure that all work meets standards of quality, security and operability. Participate in all Scrum team ceremonies. ? What you’ll bring 5 or more years of experience in designing and developing applications on the Microsoft stack Experience with common web technologies – JavaScript/TypeScript, CSS, and HTML Experience with C# and .NET Core Experience with SQL Server and/or Cosmos Db Understanding of software engineering best practices and object-oriented development Experience working with RESTful services and APIs Familiarity with Git and continuous integration systems Familiarity with building software applications in the cloud (Azure/AWS/GCP) a plus Able to work flexible hours as required by business priorities Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube ? Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
Posted 4 months ago
2 - 6 years
6 - 10 Lacs
Hyderabad
Work from Office
About the role As a Senior Software Engineer, you will be involved in all phases of development lifecycle. You should be knowledgeable in object-oriented development and engineering best practices. What you’ll do Design, build, and maintain efficient, reusable, and reliable code Proactively suggest improvements to applications and processes that enhance the client experience or improve performance Participate in the maintenance and support of the solution Participate in Agile development process and ceremonies Work with the Product Management team to understand and document project requirements Collaborate with other engineers on the technical design of solutions Keep up to date on the latest technical developments in your area Implement design concepts from the UI/UX team. Ensure compliance with Web standards and accessibility requirements. Work closely with product management, scrum master, and other team members to coordinate implementation and provide progress updates at daily standup meetings Ensure that all work meets standards of quality, security and operability. Participate in all Scrum team ceremonies. ? What you’ll bring 5 or more years of experience in designing and developing applications on the Microsoft stack Experience with common web technologies – JavaScript/TypeScript, CSS, and HTML Experience with C# and .NET Core Experience with SQL Server and/or Cosmos Db Understanding of software engineering best practices and object-oriented development Experience working with RESTful services and APIs Familiarity with Git and continuous integration systems Familiarity with building software applications in the cloud (Azure/AWS/GCP) a plus Able to work flexible hours as required by business priorities Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube ? Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
Posted 4 months ago
3 - 8 years
9 - 13 Lacs
Mumbai, Pune
Work from Office
About The Role Shift EST US timings The Python Full-Stack Developer is hands-on with our application implementation for various clients. Individuals will work closely with other team members to design, develop, and deploy integration solutions using Python. Primary Duties and Responsibilities Participate in all phases of the software development lifecycle, including discovery, analysis, requirements definition, solution design, configuration, code development, testing, deployment, and support Collaborate cross-functionally with client technical/non-technical stakeholders to gather and understand the requirements Participate in setting standards for various stages in the project lifecycle Implement data security processes and methods Participate in security reviews of integration landscape and solutions Work on proof of concepts earlier in the project to ensure smooth implementation of the solution Document the artefacts to ensure proper knowledge transfer within the team Lead the team to deliver a high-quality product on a defined schedule Highlight risks and gaps early in the project lifecycle to identify the correct path forward Evaluate new tools and technology to ensure an automated and stable environment Skill & Experience required 5+ years of experience in developing integration solutions for clients using Python Apache Airflow experience (or similar) Experience using Test Driven Development Advanced knowledge of algorithms and data types Experience creating and maintaining large scale ETL jobs Experience working on NO SQL database like Couchbase, Mongo DB Hands-on experience in building solutions with AWS S3, and Redshift (GCP is a plus) Experience in building integration solutions with multiple cloud applications A clear understanding of Integration design patterns and the advantages of implementing them in a complex ecosystem Strong communication skills and experience working with internal and external partners A good knowledge of Agile methodologies and a proven ability to prioritize Nice to Haves CS background or affinities Experience in a high growth technology company Experience in the payments space Experience in consulting or finance
Posted 4 months ago
2 - 4 years
1 - 5 Lacs
Navi Mumbai, Mumbai, Mumbai (All Areas)
Work from Office
Skills Required: Strong experience in Java backend development using Spring Boot (Data, Integration, Messaging, Web, Security, AOP). Proficiency in MySQL, REST API development. Hands-on experience with frontend technologies: JSP, JavaScript, jQuery. Knowledge of MySQL DB, WildFly Application Server, design patterns, and best practices. Experience working with code repositories (SVN or similar). Responsibilities: Develop and maintain complex software systems. Implement best practices for software development, code reviews, and quality assurance. Interested candidates can share their CV on karan.rathod@teamcomputers.com or can call/ message on 8657037128
Posted 4 months ago
2 - 5 years
6 - 10 Lacs
Hyderabad
Work from Office
locationsHYDERABAD, IND time typeFull time posted onPosted 6 Days Ago job requisition idR1147200 . TITLEAssociate Software Support Team Lead GRADE10 LOCATIONHyderabad, India About NCR Atleos Corporation : NCR Atleos (NYSENATL) is a global technology company dedicated to creating exceptional self-service banking experiences. We provide comprehensive services, software, and hardware solutions for self-service channels. Headquartered in Atlanta, Georgia, NCR Atleos can be found online at www.ncratleos.com. You are: Passionate about technology and troubleshooting, with a unique perspective on the world. You see possibilities and opportunities everywhere, believing that every problem has a solution. You view challenges as boundaries to push and problems to solve. Position Summary & Key Areas of Responsibility: The Associate Software Support Team Leader role primarily involves working on reported support incidents, but also includes overseeing a small number of Support Specialists (typically less than 3). This position involves collaborating with global customers, internal teams, and peers to investigate problems, identify and confirm product bugs, recreate issues, provide advice on product usage, and assist with configuration. While the role requires some domain and technical knowledge, comprehensive training will be provided. The Associate Software Support Team Leader must be customer-oriented and ready to offer solutions to address customer issues. Additionally, the Team Leader, with assistance, oversees the day-to-day operations of a workgroup under close guidance and instruction from a Manager. Successful candidates will receive training, mentorship, and support on NCR's proprietary software products. Responsibilities and Competencies: Accountability Responsible for the operations of a small workgroup. Ensure team members understand their roles and responsibilities. Monitors team performance and provides feedback. Product Skills and knowledge Basic knowledge across the related NCR Atleos product range, including all currently released and supported solutions. Knowledgeable on assigned solutions. Capable of investigating issues with occasional assistance. Understands basic functionalities and features of the product. Provides initial troubleshooting and support for common issues. Troubleshooting Gathers and analyzes information, formulates and tests hypotheses for issues. Identifies, designs, develops, and validates solutions for straightforward issues. Utilizes basic troubleshooting tools and techniques. Minimal issue recreation with assistance. Process Adherence Follows established processes and procedures for incident management. Owns assigned issues until closure, ensuring regular communication updates. Keeps customers updated with the status of investigations as per SLA guidelines. Knowledge Capture Creates knowledge articles with occasional assistance. Collaboration Works effectively with team members to resolve straightforward issues. Communicates clearly and follows established protocols when interacting with other departments. Participates in team meetings and contributes to discussions. Technical Qualifications [Insert/Delete as necessary for the team position advertised] Enterprise Software Knowledge of Web Applications. High-level knowledge of Relational Databases and DB structures. Java technologies and relational databases. Knowledge of Tomcat, Webservices SOAP / REST API calls. Microsoft Windows technologies. Knowledge of Linux OS & basic commands would be beneficial. Basic understanding of Cloud-based technologies and solutions (Amazon Web Services, Microsoft Azure, etc.). Basic Qualifications Bachelor's degree in a computer/science-related field; typically, software engineering, electronics, information systems, or a related field. Offers of employment are conditional upon passage of screening criteria applicable to the job.
Posted 4 months ago
6.0 - 10.0 years
30 - 35 Lacs
bengaluru
Work from Office
We are seeking a seasoned Data Science Engineer to spearhead the development of intelligent, autonomous AI systems. The ideal candidate will have a robust background in agentic AI, LLMs, SLMs, vector DB, and knowledge graphs. This role involves designing and deploying AI solutions that leverage Retrieval-Augmented Generation (RAG), multi-agent frameworks, and hybrid search techniques to enhance enterprise applications. Your key responsibilities Design & Develop Agentic AI Applications:Utilise frameworks like LangChain, CrewAI, and AutoGen to build autonomous agents capable of complex task execution. Implement RAG Pipelines: Integrate LLMs with vector databases (e.g., Milvus, FAISS) and knowledge graphs (e.g., Neo4j) to create dynamic, context-aware retrieval systems. Fine-Tune Language Models:Customise LLMs (e.g., Gemini, chatgpt, Llama) and SLMs (e.g., Spacy, NLTK) using domain-specific data to improve performance and relevance in specialised applications. NER Models: Train OCR and NLP leveraged models to parse domain-specific details from documents (e.g., DocAI, Azure AI DIS, AWS IDP) Develop Knowledge Graphs: Construct and manage knowledge graphs to represent and query complex relationships within data, enhancing AI interpretability and reasoning. Collaborate Cross-Functionally:Work with data engineers, ML researchers, and product teams to align AI solutions with business objectives and technical requirements. Optimise AI Workflows:Employ MLOps practices to ensure scalable, maintainable, and efficient AI model deployment and monitoring. Your skills and experience 8+ years of professional experience in AI/ML development, with a focus on agentic AI systems. Proficient in Python, Python API frameworks, SQL and familiar with AI/ML frameworks such as TensorFlow or PyTorch. Experience in deploying AI models on cloud platforms (e.g., GCP, AWS). Experience with LLMs (e.g., GPT-4), SLMs (Spacy), and prompt engineering. Understanding of semantic technologies, ontologies, and RDF/SPARQL. Familiarity with MLOps tools and practices for continuous integration and deployment. Skilled in building and querying knowledge graphs using tools like Neo4j. Hands-on experience with vector databases and embedding techniques. Familiarity with RAG architectures and hybrid search methodologies. Experience in developing AI solutions for specific industries such as healthcare, finance, or e-commerce. Strong problem-solving abilities and analytical thinking. Excellent communication skills for cross-functional collaboration. Ability to work independently and manage multiple projects simultaneously.
Posted Date not available
3.0 - 7.0 years
7 - 11 Lacs
noida
Work from Office
Our employee value proposition (EVP) is about Being Your Best as a professional and person. It is about being challenged by work that inspires us, being empowered to excel and grow in your career, and being part of a culture where talent is valued. Were a place where everyone can discover and be their best version. Strong experience in NodeJS, MongoDB, Redis Strong understanding of test-driven development and unit testing. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team. Strong communication skills and ability to collaborate effectively with stakeholders. Mandatory Competencies Beh - Communication User Interface - Other User Interfaces - node.JS Big Data - Big Data - Mongo DB Programming Language - Java - Java Caching (Redis/Memcache/Hazlecast)
Posted Date not available
5.0 - 8.0 years
6 - 10 Lacs
hyderabad
Work from Office
Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Mandatory Skills: MSSQL DB Infra Consulting.Experience: 5-8 Years.
Posted Date not available
8.0 - 10.0 years
7 - 11 Lacs
bengaluru
Work from Office
Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Mandatory Skills: Oracle DB Infra Consulting.Experience: 8-10 Years.
Posted Date not available
8.0 - 10.0 years
7 - 11 Lacs
chennai
Work from Office
Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Oracle + Cloud Migration positions Defining Data strategy, Develop data models for database structures, Produce database development standards , defining data migration approaches and architectures. Design, document , construct and deploy database architectures , Performance tuning , data quality strategy , and hands on experience in migration of infrastructure, data and applications out of legacy datacenters into the cloud environments(Oracle in Azure Platform). Should have extensive experience in migration tools such as DMS. 7+ years of professional experience in Oracle Database Administration with RAC. Knowledge in managing Oracle Users, Roles, and Privileges & Creating Database Objects and should have good Knowledge on Oracle Database Architecture. Expertise in performing Backup and Recovery activities using RMAN. Good Experience on Administration of ASM. Knowledge in HADR setup and physical Standby database (Data Guard). Hands on experience in upgrading & migrating the databases from 11gR2 to 12c & 12cR2 to 19c. Configuration and Maintenance of Network services (Listener and TNS Configuration). Administered all database installation, creation, modification, and tuning issues of Oracle. Having good experience on monitoring 12c and 13c OEM. Good Knowledge on ADDM, AWR for performance monitoring. The candidate should have strong experience in Azure Database Migration service. Should have skills in analyze the systems and identify problems evaluate and design solution and document for Azure Cloud. Extensive experience in Homogeneous and heterogeneous migration for public and private cloud databases. Should have hands on experience in analysis, capacity planning, designing, and configuring the Oracle on cloud environments. 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Mandatory Skills: Oracle DB Infra Consulting. Experience: 8-10 Years.
Posted Date not available
5.0 - 8.0 years
9 - 14 Lacs
pune
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: IMS-DB. Experience5-8 Years.
Posted Date not available
6.0 - 10.0 years
8 - 12 Lacs
noida, hyderabad
Work from Office
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Senior Systems Engineer, you will interface with the customer's IT staff on a regular basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status.Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. A Bachelor's degree in Computer Science, Engineering or equivalent experience is preferred with five years related experience. Experience with Oracle's core products, applications, and tools is important. Career Level - IC3 Responsibilities 1. Overall 6-10 Years of relevant experience in PS DBA profile.2. Well versed with People Soft Architecture3. Patching expertise with Tuxedo and Weblogic.4. Exposure to People Tools and PUM Upgrade.5. Have performed at least 2 PSFT Upgrade from 9.0 to 9.2 independently6. Ability to handle entire project independently with advance troubleshooting skill.7. Worked on AIX, LINUX, SOLARIS & windows Operating system.8. Have good understanding of SQL queries.9. Can work as an individual capacity10. Can write SQL Queries and Unix Script.11. Well versed in performance tuning at Application and Web Layers.12. Work on performance tuning of Batch processes and SQL queries.13. Should have supported on Global Payroll module.14. Good understanding on Cobol Arrays and can fix the issues around Cobol Arrays.15. Well versed with Oracle DB 19C. 16. Should have worked on Windows Server Qualifications
Posted Date not available
10.0 - 15.0 years
9 - 14 Lacs
chennai
Work from Office
CSS is industry-leading expertise with the highest customer satisfaction to support organizations business every step of the way. Available to work in 24X7 capability. Strong Performance tuning skills Query level tuning / DB tuning / Memory level tuning. Expert knowledge of Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data guard, Backup & Recovery etc. Strong DBA skills and relevant working experience with Oracle Database 11g and 12c. Experience implementing high availability features of Oracle Database. Experience in Oracle Enterprise Manager (OEM) 11g/12c/13c is a plus. Knowledge on DB Security viz. AVDF, DB Vault, Oracle Key Vault, e-Wallet, TDE would be added advantage. Database Installation and Configuration: Install, configure, and upgrade Oracle databases on OCI infrastructure according to best practices and organizational requirements. Experience using Oracle Data Guard / Fast Start Failover Knowledge or experience with Oracle Multitenant (CDB/PDB) Knowledge or experience with Oracle GoldenGate Sharp technical troubleshooting skills. Good understanding of support processes. Ability to manage escalated technical situations & develop action plans. 10+ years of experience with Oracle Database as an DBA/Consultant/Support Engineer. BE/BTech and/or MS in Computer Science or equivalent preferred. Oracle OCP DBA / OCI / ADB Certification - Preferred. Travel will be required to the client locations. Career Level - IC3 Responsibilities As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As a Senior Systems Engineer, you will interface with the customer*s IT staff on a regular basis. Either at the client*s site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. A Bachelor*s degree in Computer Science, Engineering or equivalent experience is preferred with five years related experience. Experience with Oracle*s core products, applications, and tools is important. Qualifications Career Level - IC3
Posted Date not available
6.0 - 10.0 years
9 - 14 Lacs
mumbai, navi mumbai
Work from Office
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Responsibilities Available to work in 24X7 shift operations when needed Strong Performance tuning skills Query level tuning / DB tuning / Memory level tuning. Expert knowledge of Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data guard, Backup & Recovery etc. Strong DBA skills and relevant working experience with Oracle Database 11g,12c & 19C. Experience implementing high availability features of Oracle Database. Experience in Oracle Enterprise Manager (OEM) 11g/12c/13c is a plus. Knowledge on DB Security viz. AVDF, DB Vault, Oracle Key Vault, e-Wallet, TDE would be added advantage. Sharp technical troubleshooting skills. Good understanding of support processes. Ability to manage escalated technical situations & develop action plans. Ability to spot proactive services that benefit of customer. Ability to facilitate issues with Development and Support. Knowledge/understanding of Indian Banking environment and applications. Career Level - IC3 Responsibilities As a Senior Systems Engineer, you will interface with the customer's IT staff on a regular basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. Responsibilities Available to work in 24X7 shift operations when needed Strong Performance tuning skills Query level tuning / DB tuning / Memory level tuning. Knowledge of Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data guard, Backup & Recovery etc. Strong DBA skills and relevant working experience with Oracle Database 11g,12c & 19C. Experience implementing high availability features of Oracle Database. Experience in Oracle Enterprise Manager (OEM) 11g/12c/13c is a plus. Knowledge on DB Security viz. AVDF, DB Vault, Oracle Key Vault, e-Wallet, TDE would be added advantage. Sharp technical troubleshooting skills. Good understanding of support processes. Ability to manage escalated technical situations & develop action plans. Ability to spot proactive services that benefit of customer. Ability to facilitate issues with Development and Support. Qualifications Career Level - IC3
Posted Date not available
6.0 - 10.0 years
9 - 14 Lacs
kolkata
Work from Office
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and fix for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and called out issues. 7+ Years of experience in Oracle DBA Available to work in 24X7 capability. Strong Performance tuning skills Query level tuning / DB tuning / Memory level tuning. Expert knowledge of Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data guard, Backup & Recovery etc. Strong DBA skills and relevant working experience with Oracle Database 11g and 12c. Experience implementing high availability features of Oracle Database Career Level - IC3 Responsibilities As a Senior Systems Engineer, you will interface with the customer's IT staff on a periodic basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. 7+ Years of experience in Oracle DBA Available to work in 24X7 capability. Strong Performance tuning skills Query level tuning / DB tuning / Memory level tuning. Expert knowledge of Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data guard, Backup & Recovery etc. Strong DBA skills and relevant working experience with Oracle Database 11g and 12c. Experience implementing high availability features of Oracle DatabaseDiversity and Inclusion: In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that encourages thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits crafted on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to build the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. To perform crucial job functions. Thats why were committed to crafting a workforce where all individuals can do their best work. Its when everyones voice is heard and valued that were encouraged to go beyond whats been done before. Qualifications Career Level - IC3
Posted Date not available
6.0 - 10.0 years
9 - 14 Lacs
mumbai, bengaluru
Work from Office
Responsibilities The main role of a Principal/Senior Consultant (Database) is to troubleshoot highly complex technical problems (Oracle Database & Exadata) requiring a high level of technical expertise. Works directly with customers. Open to work in rotational shifts based on business requirements. Drives improvements in product quality. Serves as Situation Manager on highly sensitive Customer issues. Consult with Management in directing the resolution of critical Customer situations. Consult with Customers on the complex use of Oracle products. Achieves knowledge transfer through the development and delivery of training, knowledge sessions, mentoring, etc. Creates /reviews Knowledge Articles. Analyzes workload determines best practices and implements changes to improve productivity. Proactively contributes to increasing the team efficiency by sharing knowledge, and providing feedback about best practices, and writing tools/utilities. Whom are we looking for? Required Qualification: 8 to 10 years of work experience in Oracle DB 12c/18/19c Installation, Upgrade, Configuration, Migration & Performance tunning. Technical degree i.e. BE / B.Tech / M.Tech / MCA / M.Sc. in Computer Science / Management Information Systems / Engineering. Open to working in 24*7 shifts. Oracle OCP DBA certification - Preferred. Oracle OCM DBA Certification is a plus. Technical skills: Database architecture knowledge and administration. Good knowledge of Exadata, Exadata Cloud, and OCI architectures. Experience with cloud technologies from different vendors. Thorough understanding of the Oracle database features. Extensive hands-on interaction with large Database management systems. Real Application Cluster (RAC) & ASM/Storage areas. ZDLRA, Backup and Recovery, RMAN, Dataguard, knowledge of various restore and recovery scenarios. Performance Tuning, Parallel query, Query tuning. Networking. Partitioning. Database Security. Golden Gate & Replication. Enterprise Manager. General UNIX/Linux Concepts & Administration Managing Kernel Parameters, Partitioning, and File Systems. Operating systems expertise will be an added advantage. Personal Attributes: Self-driven and result-oriented. Open to working from the client's location (Locally) Strong customer support and client relation skills. Ability to work effectively in high-volume & high-pressure situations. Ability & Flexibility to work late shifts. Certifications preferred: OCI/OCP certification. Career Level - IC2 Responsibilities Qualifications Career Level - IC2
Posted Date not available
6.0 - 10.0 years
9 - 14 Lacs
mumbai
Work from Office
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and fix for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and called out issues. 7+ Years of experience in Oracle DBA Available to work in 24X7 capability. Strong Performance tuning skills Query level tuning / DB tuning / Memory level tuning. Expert knowledge of Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data guard, Backup & Recovery etc. Strong DBA skills and relevant working experience with Oracle Database 11g and 12c. Experience implementing high availability features of Oracle Database Career Level - IC3 Responsibilities As a Senior Systems Engineer, you will interface with the customer's IT staff on a periodic basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. 7+ Years of experience in Oracle DBA Available to work in 24X7 capability. Strong Performance tuning skills Query level tuning / DB tuning / Memory level tuning. Expert knowledge of Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data guard, Backup & Recovery etc. Strong DBA skills and relevant working experience with Oracle Database 11g and 12c. Experience implementing high availability features of Oracle DatabaseDiversity and Inclusion: In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that encourages thought leadership and innovation. Oracle offers a highly competitive suite of Employee Benefits crafted on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business. At Oracle, we believe that innovation starts with diversity and inclusion and to build the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. To perform crucial job functions. Thats why were committed to crafting a workforce where all individuals can do their best work. Its when everyones voice is heard and valued that were encouraged to go beyond whats been done before. Qualifications Career Level - IC3
Posted Date not available
6.0 - 10.0 years
8 - 13 Lacs
bengaluru
Work from Office
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Excellent understanding, installing, administering and working knowledge of Oracle 12c through 19c databases Experience in configuring and managing Oracle RAC, Clusterware, Grid infrastructure, Oracle ASM, OEM and Shareplex, STRIIM/GoldenGate Hands-on with Oracle Database migration/upgrade using different methodologies Data Pump & RMAN Transportable Tablespaces. Hands-on database performance troubleshooting skills. DB Performance tuning skills are must. Experience with Perl, Unix Shell Scripting, and Python for custom monitoring and automation Experience with RMAN database backup and recovery Hands-on with CDB & PDB architecture, design and implementation. Experience with migration of Oracle Databases from On-premise to cloud. Experience in defining security standards and supporting security audits. Experience with DataGuard setup and management. Experience with Oracle Enterprise Manager (OEM), OEM Target Discovery, Agent installation, configure metrics and alerts. . Good to have exposure in security skillset like TDE, AVDF, Data masking etc. Installing GoldenGate software and management processes; these are done in conjunction with the DBA team, as the duties are intentionally segregated Upgrading and/or patching GoldenGate versions (i.e., regular life-cycle management) Assisting in troubleshooting golden gate replication issues Configuring replications (Extract, Pump and Replicate processes), as requested by Solutions projects, including scoping, design and implementation Participating in the scope, design and implementation of Solutions projects Monitoring replications, performance and overall system health Tuning performance to ensure synchronization rates meet business requirements Applying changes to replications, such as table or column adds Refreshing data in target systems, along with the Database team when databases are refreshed or recovered. Troubleshooting the recovery of failed replications/synchronizations in order to catch up on the backlog of data in a reasonable amount of time. Strong troubleshooting abilities are an absolute must, and may require working with the Server and Storage teams in addition to database, Information Management, etc. Career Level - IC3
Posted Date not available
6.0 - 11.0 years
9 - 14 Lacs
mumbai, navi mumbai
Work from Office
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Responsibilities Available to work in 24X7 shift operations when needed Strong Performance tuning skills Query level tuning / DB tuning / Memory level tuning. Expert knowledge of Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data guard, Backup & Recovery etc. Strong DBA skills and relevant working experience with Oracle Database 11g,12c & 19C. Experience implementing high availability features of Oracle Database. Experience in Oracle Enterprise Manager (OEM) 11g/12c/13c is a plus. Knowledge on DB Security viz. AVDF, DB Vault, Oracle Key Vault, e-Wallet, TDE would be added advantage. Sharp technical troubleshooting skills. Good understanding of support processes. Ability to manage escalated technical situations & develop action plans. Ability to spot proactive services that benefit of customer. Ability to facilitate issues with Development and Support. Golden Gate configuration, admin , troubleshoot and performance tuning Knowledge/understanding of Indian Banking environment and applications. Responsibilities As a Senior Systems Engineer, you will interface with the customer's IT staff on a regular basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status.
Posted Date not available
10.0 - 15.0 years
9 - 14 Lacs
bengaluru
Work from Office
CSS is industry-leading expertise with the highest customer satisfaction to support organizations business every step of the way. Available to work in 24X7 capability. Strong Performance tuning skills Query level tuning / DB tuning / Memory level tuning. Expert knowledge of Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data guard, Backup & Recovery etc. Strong DBA skills and relevant working experience with Oracle Database 11g and 12c. Experience implementing high availability features of Oracle Database. Experience in Oracle Enterprise Manager (OEM) 11g/12c/13c is a plus. Knowledge on DB Security viz. AVDF, DB Vault, Oracle Key Vault, e-Wallet, TDE would be added advantage. Database Installation and Configuration: Install, configure, and upgrade Oracle databases on OCI infrastructure according to best practices and organizational requirements. Experience using Oracle Data Guard / Fast Start Failover Knowledge or experience with Oracle Multitenant (CDB/PDB) Knowledge or experience with Oracle GoldenGate Sharp technical troubleshooting skills. Good understanding of support processes. Ability to manage escalated technical situations & develop action plans. 10+ years of experience with Oracle Database as an DBA/Consultant/Support Engineer. BE/BTech and/or MS in Computer Science or equivalent preferred. Oracle OCP DBA / OCI / ADB Certification - Preferred. Travel will be required to the client locations. Career Level - IC3 Responsibilities As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As a Senior Systems Engineer, you will interface with the customer*s IT staff on a regular basis. Either at the client*s site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. A Bachelor*s degree in Computer Science, Engineering or equivalent experience is preferred with five years related experience. Experience with Oracle*s core products, applications, and tools is important. Qualifications Career Level - IC3
Posted Date not available
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