Job Title: Operations & Technical Support Executive Location : Bhubaneswar, Odisha Job Type: Full-time | On-site --- Roles & Responsibilities Operations & Client Support * Generate daily/weekly/monthly operational and performance reports. * Coordinate with clients to resolve issues and provide timely updates. * Collect client feedback, document it, and share insights with management. * Ensure smooth execution of processes by liaising between clients and internal teams. Technical Assistance * Support higher authority in backend and frontend development tasks. * Assist in troubleshooting technical issues reported by clients or internal teams. * Maintain proper documentation of technical workflows, fixes, and updates. * Collaborate with the development team for testing, bug reporting, and system improvements. Process & Efficiency * Analyze operational bottlenecks and propose process improvements. * Support management in decision-making with data-driven insights. * Ensure proper handover and knowledge sharing within the team. --- Key Skills Required * Strong communication and problem-solving skills. * Hands-on experience with MS Office (Excel, PowerPoint, Word). * Basic knowledge of web technologies (HTML, CSS, JavaScript, SQL, APIs preferred). * Ability to multitask across client handling and technical assignments. * Analytical mindset with attention to detail. --- Qualification * Bachelor’s degree in Computer Science/IT/Engineering/Business Administration. * 0-2 years of experience in operations, client support, or technical support roles. * Freshers with strong technical aptitude and operational skills may also apply.
Company Description DATSDAKEY EDUCATION PRIVATE LIMITED is a Mobile and Web Apps development company based out of Odisha, India. The company specializes in creating innovative solutions that cater to diverse needs. Situated in Odisha, we are committed to delivering high-quality products and exceptional service to our clients. Role Description This is a full-time on-site role for a Product Support Associate. The Product Support Associate will be responsible for providing analytical support, managing product-related projects, and ensuring effective communication with various stakeholders. Daily tasks include troubleshooting product issues, preparing presentations, and collaborating with the product and project management teams. This role is located in Odisha, India. Qualifications Strong Analytical Skills and Communication abilities Effective Presentation Skills Ability to work collaboratively with cross-functional teams Detail-oriented and problem-solving mindset Bachelor's degree in Business, Information Technology, or related field Should be a fresher with eagerness to learn new skills
🌟 Join Our Team at Datsdakey ! We’re looking for a Digital Design & Reporting Associate to be part of our growing team at Datsdakey . This role combines creativity with analytical skills, supporting both our design and reporting needs. Key Responsibilities Design and prepare collaterals, creatives, and product-related presentations. Support digital content activities such as social media posts, creatives, SEO and formatting . Prepare and maintain basic reports and documentation. Work with MS Office tools (Word, Excel, PowerPoint) for reporting and data presentation. Desired Skills & Qualifications Familiarity with design tools ( Canva, Photoshop, Renderforest preferred ). Understanding of Social media platforms, SEO and digital content. Strong knowledge of MS Office for documentation and reporting. Ability to prepare and analyze basic reports . Attention to detail, creativity, and structured working style. Why Join Datsdakey? At Datsdakey , we are creating impactful digital products and solutions that bring change at scale. As part of our team, you’ll get the chance to contribute to innovative projects, grow your skills, and work in a fast-paced, collaborative environment . 📍 Location: Bhubaneswar, Odisha