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D'Atelier

2 Job openings at D'Atelier
Customer Service Consultant calicut 0 years INR 2.4 - 3.6 Lacs P.A. On-site Full Time

We are seeking a passionate and customer-focused Furnishing Consultant to join our team. In this role, you will assist clients in selecting furniture, home décor, and interior solutions that align with their personal style, functional needs, and budget. You’ll combine interior design knowledge with sales expertise to deliver exceptional service and drive customer satisfaction. Key Responsibilities: Greet and engage with customers to understand their furnishing needs, preferences, and lifestyle. Provide expert advice on furniture, fabrics, colors, layouts, and design combinations. Assist customers with product selection, room planning, and customization options. Prepare and present mood boards, design plans, and quotations as needed. Maintain knowledge of current design trends, products, and inventory. Build and maintain strong client relationships, offering follow-up service and support. Achieve individual and team sales targets. Coordinate with delivery and logistics teams to ensure timely and accurate fulfillment. Maintain showroom standards and ensure displays are visually appealing and up to date. Lead Management and regular follow-up and update of architects to ensure pipeline business Qualifications: Proven experience in interior design, furniture sales, or related retail roles. Strong sense of style and understanding of spatial planning. Excellent communication and interpersonal skills. Ability to work with clients of various tastes and preferences. Proficiency with design software (e.g., AutoCAD, SketchUp, or room planner tools) is a plus. High school diploma or equivalent; a degree in Interior Design or a related field is preferred. Key Competencies: Customer Service Excellence Visual Merchandising Sales and Upselling Techniques Attention to Detail Creativity and Aesthetic Judgment Time Management and Organization Working Conditions: Work may include evenings, weekends, and holidays. May involve standing for extended periods and lifting small to medium-size items. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Application Question(s): Do you have relevant experience in furnishing stores in a sales capacity? Language: English (Preferred) Willingness to travel: 25% (Required) Work Location: In person Speak with the employer +91 7738050101

Furnishing Specialist cochin 3 years INR 3.0 - 3.0 Lacs P.A. On-site Full Time

Job Summary We are seeking a dedicated and skilled Specialist to join our team. The ideal candidate will possess strong communication abilities and a keen eye for detail, enabling them to manage various tasks effectively. This role involves engaging with customers, performing data entry, and providing exceptional service while promoting our products and services. Duties Conduct data entry tasks accurately and efficiently to maintain up-to-date records. Engage with customers via phone, demonstrating excellent phone etiquette and communication skills. Provide assistance in both English and Spanish, ensuring clear understanding for all clients. Analyse customer needs and preferences to offer tailored solutions, enhancing customer satisfaction. Upsell products and services where appropriate, contributing to overall sales goals. Collaborate with team members to improve processes and enhance service delivery. Skills Proficient in data entry with a high level of accuracy. Multilingual capabilities are highly desirable, particularly bilingual in Spanish and English. Strong phone etiquette and interpersonal communication skills. Excellent analysis skills to assess customer needs effectively. Proven ability in upselling techniques to maximise sales opportunities. Join us as a Specialist where your skills will be valued, and you will have the opportunity to contribute positively to our team and customer experience. Job Type: Full-time Pay: From ₹25,000.00 per month Experience: furnishing sales: 3 years (Required) Willingness to travel: 25% (Required) Work Location: In person Application Deadline: 31/08/2025