49 Datapower Jobs - Page 2

Responsible for development of new features and fixing defects. Responsible to Perform core technical aspects of software development for assigned applications including, developing prototypes and writing new code Responsible for API Connect, DataPower, configuring API Proxy, JWT, and basic Auth Strong written, oral communication skills and able to manage user / vendor / customer Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise B.Tech / B.E/ MCA / MSc IT with Minimum 4-5 years of experience Candidate with hands on experience with API Connect, DataPower, configuring API Proxy, JWT, and basic Auth Understanding of Rest/SOAP apis. Strong knowledge on xslt/gateway script. Experience with xpath, Http status code, GET/POST methods, CRUD operations Preferred technical and professional experience Ability to test and troubleshoot issue in any environment. Knowledge of cryptography and OAuth. Knowledge of networking concepts

Responsible to API Connect Admin Tasks Responsible for User Management for development activities Responsible in Managing RBAC and privileges Responsible in Troubleshooting application connectivity Should have a strong communication skill and very good interpersonal skill. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise BE / B Tech in any stream, M.Sc. (Computer Science/IT) / M.C.A, minimum 3-5 years Experience in Configurations using CMC - Organizations, Catalogs, Spaces, Authentication, Plans etc Experience in Managing RBAC and privileges and Applying fixpacks & upgrade Experience in Administration of DataPower containers in Azure Kubernetes environment - familiarity with kubectl commands Should have a SSL Certificates Management Preferred technical and professional experience Experience in Creating & configuring TLS Profiles via APIM DataPower Admin Tasks Firmware upgrades & applying fixpacks and Troubleshooting connectivity issues ELK Admin Tasks Create indexes, mappings, search queries and perform analytics on Elasticsearch data and Create storage/search optimised schema/model for Elas

Job Summary We are seeking a Sr. Developer with 8 to 10 years of experience to join our team. The ideal candidate will have expertise in IBM Data power SaaS IBM Datapower Appliance and API lifecycle management. This role involves working in a hybrid model with a focus on developing and managing API gateways and analytics solutions. Experience in the telecom domain is a plus. Responsibilities Develop and maintain robust API gateways using IBM Datapower technologies to ensure seamless data flow and integration. Oversee the complete API lifecycle management process ensuring efficient deployment and monitoring of APIs. Collaborate with cross-functional teams to design and implement scalable analytics solutions that drive business insights. Utilize containerization techniques to enhance application deployment and management processes. Provide technical expertise in IBM Datapower Appliance to optimize system performance and reliability. Implement best practices for API security and governance to protect sensitive data and ensure compliance. Analyze and troubleshoot complex technical issues providing timely resolutions to maintain system integrity. Contribute to the continuous improvement of development processes and methodologies to enhance team productivity. Engage in code reviews and provide constructive feedback to ensure high-quality code standards are maintained. Participate in the design and architecture of new features and enhancements to support business growth. Stay updated with the latest industry trends and technologies to drive innovation within the team. Collaborate with stakeholders to gather requirements and translate them into technical specifications. Ensure that all solutions align with the companys strategic goals and contribute to its success. Qualifications Possess strong technical skills in IBM Data power SaaS IBM Datapower Appliance and API lifecycle management. Demonstrate proficiency in analytics and containerization techniques to support application development. Experience in the telecom domain is a plus providing valuable insights into industry-specific challenges. Exhibit excellent problem-solving abilities and a proactive approach to addressing technical issues. Strong communication skills to effectively collaborate with team members and stakeholders. Ability to work in a hybrid model balancing remote and on-site work requirements. Commitment to continuous learning and professional development to stay ahead in the field.

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Node.js Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. You will collaborate with teams to ensure seamless integration and functionality of applications. Roles & Responsibilities:-Strong proficiency in CommonJS and ECMAScript 5, including handling callbacks for asynchronous programming.-Experience with IBM DataPower GatewayScript, focusing on API management and BFF architecture.-Proficient in designing and integrating RESTful APIs, managing headers, and handling JSON/XML transformations.-Knowledge of security practices in backend systems, including token-based authentication (OAuth, JWT) and securing API endpoints.-Experience working with Digital Applications (Mobile App / Web Portal) is preferred. Professional & Technical Skills: - Must To Have Skills- JavaScript Design Patterns (CommonJS, ECMAScript 5).- Good To Have Skills: IBM DataPower GatewayScript , Asynchronous programming in JavaScript, RESTful API design and integration.- Familiar with Security practices for backend systems, Version control systems (Git, GitHub) & Event-driven programming. Additional Information:- The candidate should have a minimum of 3 years of experience in Node.js.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : IBM WebSphere DataPower Good to have skills : Product and Market StrategyMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. You will collaborate with team members to ensure successful project delivery and application functionality. Roles & Responsibilities:-Expertise in XSLT or GatewayScript:Proficient in using XSLT for transforming and processing data.-REST and SOAP Web Services:Extensive experience in developing and managing REST-based and SOAP-based web services using IBM DataPower.-Code Migration and Implementation:Skilled in migrating and implementing code on DataPower appliances.-Solution Development:Proven ability to develop solutions using Web-Service Proxies, Multi-Protocol -Gateways (MPG), and XML Firewalls.-XML and Related Technologies:Strong knowledge of XML, WSDL, XSLT, JSON, XML Schema, and XPATH. Professional & Technical Skills: - Must To Have Skills: Expertise in XSLT or GatewayScript:Proficient in using GatewayScript for transforming and processing data.- Good To Have Skills: Strong understanding of REST and SOAP Web Services:Extensive experience in developing and managing REST-based and SOAP-based web services using IBM DataPower.- Familiarity with Code Migration and Implementation:Skilled in migrating and implementing code on DataPower appliances.- Strong knowledge of JSON & schema-Solution Development:Proven ability to develop solutions using Web-Service Proxies, Multi-Protocol Gateways (MPG) Additional Information:- The candidate should have a minimum of 3 years of experience in IBM WebSphere DataPower.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : IBM WebSphere DataPower Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. You will collaborate with teams to ensure seamless integration and functionality. Roles & Responsibilities:-Expertise in XSLT or GatewayScript:Proficient in using XSLT for transforming and processing data.-REST and SOAP Web Services:Extensive experience in developing and managing REST-based and SOAP-based web services using IBM DataPower.-Code Migration and Implementation:Skilled in migrating and implementing code on DataPower appliances.-Solution Development:Proven ability to develop solutions using Web-Service Proxies, Multi-Protocol Gateways (MPG), and XML Firewalls.-XML and Related Technologies:Strong knowledge of XML, WSDL, XSLT, JSON, XML Schema, and XPATH. Professional & Technical Skills: - Must To Have Skills: Expertise in XSLT or GatewayScript:Proficient in using GatewayScript for transforming and processing data.- Good To Have Skills: Strong understanding of REST and SOAP Web Services:Extensive experience in developing and managing REST-based and SOAP-based web services using IBM DataPower.- Familiarity with Code Migration and Implementation:Skilled in migrating and implementing code on DataPower appliances.- Strong knowledge of JSON & schema-Solution Development:Proven ability to develop solutions using Web-Service Proxies, Multi-Protocol Gateways (MPG) Additional Information:- The candidate should have a minimum of 3 years of experience in IBM WebSphere DataPower.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : IBM WebSphere DataPower Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project specifications, developing application features, and ensuring that the applications function seamlessly within the existing infrastructure. You will also engage in troubleshooting and optimizing applications to enhance performance and user experience, while adhering to best practices in software development. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application processes and workflows.- Engage in code reviews to ensure quality and adherence to standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in IBM WebSphere DataPower.- Good To Have Skills: Experience with application integration techniques.- Familiarity with web services and API development.- Understanding of application security best practices.- Experience in troubleshooting and debugging applications. Additional Information:- The candidate should have minimum 2 years of experience in IBM WebSphere DataPower.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : IBM WebSphere DataPower Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with team members to develop solutions that align with business needs and requirements. Roles & Responsibilities:-Expertise in XSLT or GatewayScript:Proficient in using XSLT for transforming and processing data.-REST and SOAP Web Services:Extensive experience in developing and managing REST-based and --SOAP-based web services using IBM DataPower.-Code Migration and Implementation:Skilled in migrating and implementing code on DataPower appliances.-Solution Development:Proven ability to develop solutions using Web-Service Proxies, Multi-Protocol Gateways (MPG), and XML Firewalls.-XML and Related Technologies:Strong knowledge of XML, WSDL, XSLT, JSON, XML Schema, and XPATH. Professional & Technical Skills: - Must To Have Skills: Expertise in XSLT or GatewayScript:Proficient in using GatewayScript for transforming and processing data.- Good To Have Skills: Strong understanding of REST and SOAP Web Services:Extensive experience in developing and managing REST-based and SOAP-based web services using IBM DataPower.- Familiarity with Code Migration and Implementation:Skilled in migrating and implementing code on DataPower appliances.- Strong knowledge of JSON & schema-Solution Development:Proven ability to develop solutions using Web-Service Proxies, Multi-Protocol Gateways (MPG) Additional Information:- The candidate should have a minimum of 5 years of experience in IBM WebSphere DataPower- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education

Responsible for development of new features and fixing defects. Responsible to Perform core technical aspects of software development for assigned applications including, developing prototypes and writing new code Responsible for API Connect, DataPower, configuring API Proxy, JWT, and basic Auth Strong written, oral communication skills and able to manage user / vendor / customer Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise B.Tech / B.E/ MCA / MSc IT with Minimum 4-5 years of experience Candidate with hands on experience with API Connect, DataPower, configuring API Proxy, JWT, and basic Auth Understanding of Rest/SOAP apis. Strong knowledge on xslt/gateway script. Experience with xpath, Http status code, GET/POST methods, CRUD operations Preferred technical and professional experience Ability to test and troubleshoot issue in any environment. Knowledge of cryptography and OAuth. Knowledge of networking concepts

Kong + APIGEE • API Architect with 12+ years of experience with an ability to create solution designs, API specs, Low level design • Focus on diverse API management platforms, with mandatory working experience on both Kong & APIGEE • Must have Worked on AWS cloud, deployment using Kubernetes • Must have worked on migrating API from APIGEE to Kong • Knowledge about API design standards, patterns and best practices • Deep knowledge and hands-on experience in API security standards and implementation (Oauth, OpenId etc.) • Worked on automated unit testing, build and deployments tools such as JUnit/ sonarqube/ selenium/ maven/ Jenkins, CI/CD, Cloud Build pipelines • Can do estimation applying any standard technique such as use case point, functional point, work breakdown, story point • Possesses industry benchmark certifications such as AWS certified architect.

Job Title: Sr MuleSoft Engineer (Admin) (MuleSoft Platform) Technologies Expert - MuleSoft Any point, API Management Secondary MQ, DataPower, OpenShift/Kubernetes Responsibilities : Architect, build, and scale middle tier infrastructure and applications Setup and support highly available middleware infrastructure Deployment strategies, Mule Clustering, Load Balancing, Configure API manager including API policies. Runtime tuning of JVM, GC, and MuleSoft runtimes. Enable Customer's resources through development shadowing. Partner with Architects, Developers, Project Managers and other engineers to implement middleware solutions and support Business requirements. Contribute to key technical directions and strategic decision discussions for Middleware solutions. Utilize best practices and provide recommendations to improve application and system performance. BAU support including incident and change management. On- call support Qualifications Bachelor s degree in information technology, computer science, software engineering, or equivalent knowledge acquired by work experience and training. 8+ years of experience with Middleware Technologies (Mule ESB Middleware administration experience is a must need skill set. ) Strong in Linux is a must. Experience troubleshooting/Managing Runtime Servers Experience troubleshooting and performance tuning of ESB/middleware components. Experience working directly with technical and business teams. Knowledge of SDLC, IT governance and operations knowledge of software, and application dependencies. Time management and prioritization

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : IBM WebSphere DataPower Good to have skills : No Function Specialty Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with teams to develop solutions and ensure applications meet business needs. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead and mentor junior professionals Conduct code reviews and ensure coding standards are met Professional & Technical Skills: Must To Have Skills:Proficiency in IBM WebSphere DataPower Strong understanding of API management and security Experience in developing and implementing data integration solutions Knowledge of XML, XSLT, and JSON technologies Hands-on experience in troubleshooting and performance tuning of DataPower appliances Additional Information: The candidate should have a minimum of 7.5 years of experience in IBM WebSphere DataPower This position is based at our Chennai office A 15 years full-time education is required Qualifications 15 years full time education

Provide technical support and administration for IBM MQ, IIB, APIC, APIM, ODM, Kafka, and Analytics Engine (Python). Monitor system performance, identify issues, and implement solutions to ensure optimal performance and reliability. Collaborate with development teams to support integration and deployment of middleware solutions. Perform regular system maintenance, upgrades, and patches. Develop and maintain documentation for system configurations, processes, and procedures. Troubleshoot and resolve technical issues related to middleware technologies. Ensure compliance with security policies and procedures. Provide on-call support as needed to address critical issues. Ensure adherence to integration best practices and standards. Document integration processes and solutions for future reference Primary Skills IBM MQ IBM Integration Bus (IIB) API Connect (APIC) API Management (APIM) Operational Decision Manager (ODM) Kafka Analytics Engine (Python).

Administer IBM DataPower appliances and ensure optimal performance. Configure and deploy various services like Web Services Proxy (WSP), Multi-Protocol Gateway (MPGW), and XML Firewall. Perform regular backups, monitoring, and firmware upgrades. Provide second-line support for resolving incidents and issues related to DataPower devices. Troubleshoot complex issues related to traffic management, security, and data transformation. Assist with the identification and resolution of performance bottlenecks. Implement and manage security protocols such as SSL, TLS, and VPN on DataPower devices. Manage certificates and cryptographic configurations to maintain a secure environment. Monitor system performance using DataPower logs, metrics, and tools. Implement recommendations for improving system performance and reliability. Work with the development and integration teams to support application deployments. Generate periodic reports on system health, traffic patterns, and security compliance. Create and maintain comprehensive documentation on DataPower configurations and procedures. Share best practices and provide training to other team members or clients as needed. Experience: o Minimum of 7+ years of hands-on experience with IBM DataPower administration. o Solid experience in configuring and managing DataPower services, including Web Services Proxy (WSP), Multi-Protocol Gateway (MPGW), and XML Firewall. Technical Skills: o Strong knowledge of XML, XSLT, and XPath. o Proficiency with web services protocols such as SOAP, REST, and JSON. o Familiarity with security protocols like SSL/TLS, VPNs, and certificate management. o Experience with IBM DataPower monitoring tools and log analysis. Tools & Platforms: o Hands-on experience with IBM DataPower (all versions). o Proficiency in tools such as XML Gateway, XML Firewall, WebSphere MQ, and others. Soft Skills: o Strong communication and collaboration skills to work with cross-functional teams. o Ability to document and present technical details to non-technical stakeholders. Shift Timing: 24*5 support and weekend on-call (Rotation) Primary Skills IBM Datapower Administration XML XSLT Xpath

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Infrastructure Specialists at Kyndryl are project-based subject matter experts in all thing's infrastructure – API-C and DataPower Administrator Extensive experience working with API Connect ( v10) build & administration, including: Cloud platform topology build & configuration (API Manager, Developer Portal, Analytics, & DataPower integration). CMC DataPower service creation & management. APIM configuration. TLS profile creation & management, including certificate generation & configuration. An understanding of certificate usage (csr, pem, der, p12 usage and familiarisation with handling utilities such as openssl). Mutual authentication. Basic networking knowledge, including connectivity awareness in relation to: Firewalls. Routing. SSH. Basic networking utilities. Basic development and deployment knowledge. General scripting. Urban Code (optional, but beneficial). Extensive experience working with DataPower: Administration & configuration. Platform integration from a middleware perspective. Your Future at Kyndryl The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. API-C Administration Additional Skill - DataPower Administration 5 to 10 years of DataPower administration experience. Proven experience as an IBM DataPower Administrator with expertise in managing and configuring DataPower appliances. Hands-on experience with XML, JSON, Web Services, and SOAP protocols. Excellent troubleshooting and problem-solving skills, with the ability to analyze complex issues in a timely manner. Strong working knowledge of XSLT and DataPower gateway script. Expertise in security implementations in DataPower such as AAA, SSL configurations (certificates, PKI's). Expertise in creating multi-protocol gateways, web service proxies in data power as per the business and technical requirements. Strong Knowledge of XSLTs and Gateway-script for message transformation, message routing in IBM data power devices. Must have knowledge in Load balancers, firewalls, DMZ and other network concepts related Data power Required to Design multiple services based on different standards for REST, web services, data integration techniques, messaging, and transformation engines Experience in architecting and Designing Recovery procedures for heterogeneous platforms Strong communication and collaboration skills to work effectively with cross-functional teams. Experience working with client independently. Onshore/ offshore coordination DataPower Administration skills. IBM DataPower and API Connect certifications are a plus. Preferred Skills and Experience Urban code knowledge will be added advantage. Good communication skills specially with UK/US clients. Bachelor's degree in information technology, Computer Science or related field Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

• Administer IBM DataPower appliances and ensure optimal performance. • Configure and deploy various services like Web Services Proxy (WSP), Multi-Protocol Gateway (MPGW), and XML Firewall. • Perform regular backups, monitoring, and firmware upgrades. • Provide second-line support for resolving incidents and issues related to DataPower devices. • Troubleshoot complex issues related to traffic management, security, and data transformation. • Assist with the identification and resolution of performance bottlenecks. • Implement and manage security protocols such as SSL, TLS, and VPN on DataPower devices. • Manage certificates and cryptographic configurations to maintain a secure environment. • Monitor system performance using DataPower logs, metrics, and tools. • Implement recommendations for improving system performance and reliability. • Work with the development and integration teams to support application deployments. • Generate periodic reports on system health, traffic patterns, and security compliance. • Create and maintain comprehensive documentation on DataPower configurations and procedures. • Share best practices and provide training to other team members or clients as needed. • Experience: o Minimum of 5+ years of hands-on experience with IBM DataPower administration. o Solid experience in configuring and managing DataPower services, including Web Services Proxy (WSP), Multi-Protocol Gateway (MPGW), and XML Firewall. • Technical Skills: o Strong knowledge of XML, XSLT, and XPath. o Proficiency with web services protocols such as SOAP, REST, and JSON. o Familiarity with security protocols like SSL/TLS, VPNs, and certificate management. o Experience with IBM DataPower monitoring tools and log analysis. • Tools & Platforms: o Hands-on experience with IBM DataPower (all versions). o Proficiency in tools such as XML Gateway, XML Firewall, WebSphere MQ, and others. • Soft Skills: o Strong communication and collaboration skills to work with cross-functional teams. o Ability to document and present technical details to non-technical stakeholders. • Shift Timing: • 24*5 support and weekend on-call (Rotation)

Dear Candidate, We are hiring an API Developer to design, build, and maintain robust and scalable APIs. Great for engineers who enjoy backend systems and service integration. Key Responsibilities: Develop RESTful and GraphQL APIs Ensure secure, efficient, and reusable endpoints Collaborate with frontend and mobile developers Document APIs using OpenAPI/Swagger Required Skills & Qualifications: Proficiency in Node.js, Python, Java, or Go Experience with API security (OAuth, JWT, rate limiting) Familiarity with microservices architecture and API gateways Bonus: Knowledge of API management tools (Kong, Apigee) Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Srinivasa Reddy Kandi Delivery Manager Integra Technologies

Manages and maintains IBM MQ infrastructure, ensuring high availability, security, and performance for message queueing systems.

The Mainframe MQ Admin role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Mainframe MQ Admin domain.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: IBM Integration Bus (IIB). Experience5-8 Years.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you ready to embark on a technical adventure and become a hero to our external and internal users? As Technical Support at Kyndryl, you'll be part of an elite team that provides exceptional technical assistance, enabling our clients to achieve their desired business outcomes. You'll be a troubleshooter extraordinaire, diagnosing and repairing complex equipment, software, and systems with ease. Nothing will be too challenging for you to solve as you respond to escalated issues, report critical design flaws, reliability and maintenance problems, and bugs. You'll be the go-to person for our customers who require assistance with highly technical or sophisticated products, as well as for customer installations and training. With your passion for technology, you'll provide world-class support that exceeds customer expectations. As Technical Support, you'll perform varying degrees of problem determination and resolution of desktop hardware and software issues using your technical expertise and available resources to ensure that our customers' issues are resolved efficiently and effectively. You'll also have the opportunity to perform installs, moves, adds, and changes (IMAC) activities, as well as data backup and restore on certain accounts for clients, ensuring that all related administrative duties are completed within Service Level Agreement objectives. You will develop a deep understanding of the local and regional infrastructure, as well as key contacts in other competencies, which will enable you to ensure that the proper team is aware of – and taking action on the problem. If you're a technical wizard, a customer service superstar, and have an unquenchable thirst for knowledge, we want you to join our team. Essential Roles & Responsibilities: Overall responsible for up gradation, fix packs, configuration, and maintenance of DP, APIC, APC & IIB and MQ. Use the API Dev Portal to manage the lifecycle of APIs across multiple API catalogs Maintain security profile of IBM DP, APIC and APC using TLS profiles and other mechanisms to ensure a secure operating environment Configurations using CMC – organizations, catalogues, spaces, Authentication, plans etc., Monitor the performance of APIs and address any issues in a timely manner Backup and restore of IBM API Connect & APC configuration data Perform DR of APC & APIC as per bank requirement Documentation of system configurations, processes, procedures and also follow them. Coordinating with OEM for resolving the tickets and security points raised by internal security team Patching activities should be carried out Manages technical rollout, perform PIR and post deliverable support/technical strategy User management for developer activities, manage RBAC and privileges for Integration layer Provide technical support, guide developers and other stake holders(including/coordinating with IBM Tech Support) in troubleshooting and debugging issues related to API Connect, Datapower, API connect & IIB and MQ. Enabling Triggering on MQ queues based on the requirement of various interfaces. Performed admin tasks using MQSC scripts and Monitoring the Queue managers. Configured and implemented Distributed Queuing on Client/Server architectures. Create and maintain good technical documentation. Configuring Integration nodes by setting up the database connections like, ODBC/JDBC connections. 24x7 Production control support and on-call support. Ability to obtain and maintain a Minimum Background Investigation (MBI) Your Future at Kyndryl Imagine being part of a dynamic team that values your growth and development. As Technical Support at Kyndryl, you'll receive an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond – taking your future to the next level. With Kyndryl, the sky's the limit. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Professional and Technical Expertise: A minimum of 8+ years of overall experience in IT API Gateway, IIB & MQ with proven experience in Middleware Operations. Experience in creating, installing, managing and supporting the API components of IBM which includes Data power & API Connect Hands on experience on up-gradating the existing platforms to latest version of IBM products Installation, configuration, upgrading, troubleshooting and system administration of WebSphere MQ and IIB on various platforms like Unix, AIX and Windows platforms. Having very good experience in Web Sphere MQ v7.0, v7.5, v8.0, v9.0 and IIB 9.0, v10.0 and configuring Queue managers. Experienced in setting up MQ queue manager Cluster environment like Cluster Distribution and Workload Balance Management environments. Experience in working with RDBMS like Oracle and SQL Server. Experience in tuning and configurations. Working knowledge with Incident tickets and Change requests on day-to-day basis. Preferred Professional and Technical Expertise: Certification in API Connect, IIB or MQ will be added advantage. Good Knowledge in MQ SI commands to Create, Start &Stop of the Broker Objects. Good knowledge on Up gradation & Migration process. Good knowledge on Bar file deployments through toolkit as well as command mode also. Knowledge on IBM integration bus to create the Integration nodes, Configuration Manager & Integration servers. Good attitude towards corporate environment. Good communication skills. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Role & responsibilities 7+ Yrs 4+ yrs IIB, ACE, WMQ, WMB, Message Broker, Data power, Integration Bus, Websphere Message Broker, Production Support Design and development Administration - Installation, Configuration WMQ, WMB ,IIB, ACE Please share your updated resume on puneet@mounttalent.com

Req ID: 318373 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Offshore Integration Lead to join our team in Bangalore, Karnataka (IN-KA), India (IN). "Making sure all integration of HBI AMS application are up and working. 1. Incident resolution 2. Root cause analysis 3. Enhancement and problem request to reduce incident 4. MQ, FTP, Informatica integration" About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com NTT DATA endeavors to make https://us.nttdata.comaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Job Segment Information Technology, IT Architecture, Database, Consulting, Technology

Responsible for development of new features and fixing defects. Responsible to Perform core technical aspects of software development for assigned applications including, developing prototypes and writing new code Responsible for API Connect, DataPower, configuring API Proxy, JWT, and basic Auth Strong written, oral communication skills and able to manage user / vendor / customer Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise B.Tech / B.E/ MCA / MSc IT with Minimum 4-5 years of experience Candidate with hands on experience with API Connect, DataPower, configuring API Proxy, JWT, and basic Auth Understanding of Rest/SOAP apis. Strong knowledge on xslt/gateway script. Experience with xpath, Http status code, GET/POST methods, CRUD operations Preferred technical and professional experience Ability to test and troubleshoot issue in any environment. Knowledge of cryptography and OAuth. Knowledge of networking concepts