Technical Operations Analyst Ameriprise India

3.0 - 7.0 years

0 Lacs

haryana

On-site

You should have a solid understanding of SAN & NAS concepts, protocols, and operations knowledge of the storage environment including zoning. Possessing PURE Storage certification is required. Your ability to work collaboratively in cross-functional teams and communicate effectively is essential. Any AWS certifications, such as AWS Certified Solutions Architect or AWS Certified SysOps Administrator, would be a plus. You should have professional experience in the administration and configuration of storage systems. Exposure to Microsoft PowerBI, Tableau, or any data-manipulation tools is highly desirable. Hands-on or basic experience in managing Windows and Linux systems is expected. Fundamental exposure to IT environments governed by the ITIL framework, including Change, Incident (RCA), and Problem Management-related activities, is necessary. It is important to have experience with intermediate MS Excel skills such as vlookup, pivoting, formulas, macros, and data comparison. A solid understanding of monitoring tools and techniques focused on problem determination and prevention is required. Your responsibilities will include performing moderately difficult and independent assignments in troubleshooting, problem diagnosis, and resolution for various technologies. Implementing and configuring storage systems such as SANs, NAS, and cloud storage solutions. Collaborating with team members and contractors/vendors to prevent or resolve incidents/problems efficiently. Monitoring storage performance and capacity, optimizing storage resources for optimal performance and cost-effectiveness. Troubleshooting storage-related issues, performing root cause analysis, and contributing to the continual refinement of processes, policies, and best practices. You will also be involved in developing and implementing data backup and disaster recovery plans, contributing to operational reporting, and working with application teams to determine monitoring requirements. Additionally, you will assist in identifying corrective actions to increase efficiency, improve performance, and meet targets. The ideal candidate will be part of Ameriprise India LLP, a U.S.-based financial planning company, with a focus on Asset Management and Advice, Retirement Planning, and Insurance Protection. The company has been providing client-based financial solutions for 125 years and offers an inclusive, collaborative culture that rewards contributions. You will have opportunities to make a difference in your community and work with talented individuals who share your passion for great work. This is a full-time position with working hours from 2:00 pm to 10:30 pm in the AWMP&S President's Office under the Technology job family group.,

Posted 4 days ago

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