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Service Manager GBS Operations NTT DATA

5.0 - 9.0 years

0 Lacs

karnataka

On-site

Role Overview: As a Senior Global Business Operations Specialist at NTT DATA, you will be an advanced subject matter expert responsible for managing and providing expertise on the delivery of Global Business Services (GBS) services. Your role involves building effective relationships with GBS customers, promoting a shared ethos of customer focus and service excellence, and ensuring that service agreements are clearly understood and upheld. You will also be responsible for holding regular review meetings with internal and external stakeholders, employing a data-driven approach to performance management, and establishing and managing agreed SLAs with GBS customers. Additionally, you will repor...

Posted 3 weeks ago

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