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15.0 - 19.0 years

0 Lacs

maharashtra

On-site

Role Overview: As the Head Collections, you will lead the design and execution of the national collections strategy for unsecured lending products. You should have a deep understanding of fintech or NBFC collection frameworks, possess strong leadership capabilities, and follow a data-led approach. Key Responsibilities: - Develop & implement strategy for recovering unsecured credit (personal loans, credit cards, etc.) - Lead and scale field and tele-calling teams across India - Use automation, analytics & digital tools to enhance efficiency and customer experience - Monitor portfolio trends, optimize cost-to-collect, and reduce NPAs - Collaborate with product, credit risk, and operations to r...

Posted 2 weeks ago

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