Dataformix Technologies Private Limited

Job description : Dataformix Technologies is looking for Collection Executive to join our dynamic team and embark on a rewarding career journey. Contacting customers and clients who have outstanding debts to arrange for payment Negotiating payment plans with customers and clients to ensure debts are paid off in a timely manner Providing customers and clients with information about their outstanding debts and the consequences of non-payment Keeping detailed and accurate records of all collection efforts and communications with customers and clients Following up with customers and clients on a regular basis to ensure that they are making payments on time and in accordance with their payment plans Adhering to all applicable laws and regulations related to debt collection, including the Fair Debt Collection Practices Act Excellent communication and negotiation skills We would need someone who had previous experience either in Collections team or Customer Support focusing on calling customers and following up by email The position also has a billing part since we are responsible to check whether the invoice is correct and modify it if necessary