2.0 - 6.0 years

0 Lacs

thane, maharashtra

On-site

As a valuable member of our team, you will play a crucial role in supporting various key result areas. Your responsibilities will include: Supporting the Strategy & Process Design: - Assisting in the design and implementation of the end-to-end digital distribution strategy for Digital RPs. - Ensuring seamless digital onboarding journeys and structured engagement frameworks. - Implementing business tracking and real-time reporting mechanisms. - Managing effective grievance management processes. Managing the Digital Lead Funnel: - Setting up and overseeing digital lead funnels for lending and other financial solutions. - Driving visibility and ownership across the entire funnel. - Collaborating with product, credit, and tech teams to streamline lead lifecycle processes. Implementing Tech-Enabled Engagement: - Building and executing a low-touch, high-scale engagement model using digital tools and automation. - Creating campaigns for partner activation and retention. - Utilizing digital content, gamification, and nudges to enhance productivity. Facilitating Cross-Functional Collaboration: - Working closely with Marketing, Tech, and Training teams to build referral journeys and onboarding workflows. - Setting up tracking dashboards and data capture mechanisms. - Coordinating training and campaign rollouts effectively. Managing Performance Campaigns & Reporting: - Planning and executing FB and other digital campaigns for ABG cohorts. - Generating valuable insights through data-driven reporting. - Constantly optimizing campaigns for better conversion rates and engagement. Driving Process Improvement & Scalability: - Identifying gaps and streamlining processes for Digital RPs. - Recommending and implementing automation/tech upgrades to enhance scale and efficiency. Minimum Experience Level Required: 2 - 5 years Job Qualifications: Post Graduate Join us in this exciting opportunity to contribute to our digital distribution strategy and make a meaningful impact on our organization.,

Posted 3 days ago

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CRR - Senior Executive/AM Hitech Formulations Private Limited

3.0 - 7.0 years

0 Lacs

chandigarh

On-site

You will be responsible for managing the sales operations function with a focus on cross-functional coordination, operational precision, and proficiency in CRM and ERP systems. Your role will involve ensuring smooth sales execution, accurate order management, data-driven reporting, and enhancing customer retention through operational excellence. Your key responsibilities will include coordinating end-to-end sales order processing, ensuring timely order fulfillment by collaborating with logistics, production, and finance teams, monitoring sales targets, identifying operational bottlenecks, and driving improvements. Additionally, you will act as the operational point-of-contact for key customers, ensure high customer satisfaction through timely updates and query resolution, and track renewals and repeat orders to enhance customer retention KPIs. You will be expected to maintain and update customer data, sales funnels, and activity logs in the CRM platform (Odoo), ensure the accuracy of order and inventory data in the ERP system, and support the sales team with automation, reminders, and reports from the system. The ideal candidate for this role should have a Bachelor's degree in Business, Commerce, or a related field (MBA preferred), along with 3-5 years of experience in sales operations, preferably in FMCG/Pharma/Manufacturing sectors. Proficiency in MS Excel (VLOOKUP, Pivot, Dashboards, etc.) is essential, and familiarity with Google Sheets and Power BI would be advantageous. Hands-on experience with CRM and ERP platforms, excellent interpersonal skills, an analytical mindset, and the ability to work under tight timelines while coordinating with multiple stakeholders are also required. This position is based in Chandigarh. To apply, please share your resume at sakshi.mahna@hitechformulations.com.,

Posted 6 days ago

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