2912 Datadog Jobs - Page 11

Experience: 5+ years Job Summary: We are looking for an experienced AEM DevOps Engineer with 5+ years of expertise in managing Adobe Experience Manager (6.x+) environments. This role focuses on deploying, maintaining, and optimizing scalable, secure, and high-performance AEM platforms across cloud and on-premises infrastructures. Key Responsibilities: Deploy and manage AEM (Author, Publish, Dispatcher) in AWS, Azure, GCP, or on-prem. Build and maintain CI/CD pipelines using Jenkins, GitHub Actions, AEM Cloud Manager, etc. Manage AEM OSGi/configurations, dispatcher setup, CDN (Cloudflare) integration, and SSL/security. Monitor system health using tools like Datadog, Splunk, or ELK. Implement backup, disaster recovery, scaling, and load-balancing strategies. Support AEM upgrades, patches, and cloud migrations (AEMaaCS preferred). Troubleshoot authoring, rollout, translation, access, and config sync issues. Address vulnerabilities (DoS, phishing), enforce user access controls, and manage cache/redirects. Requirements: Bachelor’s in Computer Science, Engineering, or related field. Strong AEM platform knowledge (6.x+), including infrastructure and deployment workflows. Proficient in scripting (Shell, Python, Groovy), Git, Maven, and Docker. Experience with CI/CD tools: Jenkins, GitLab, Bamboo, Artifactory. Hands-on with monitoring/logging tools: Splunk, ELK, Prometheus, Grafana. Familiarity with Agile, DevOps practices, and cloud-native platforms (AWS, Azure, GCP). AEM Cloud Service and migration experience is a strong plus

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : DevOps Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : BTECH SUMMARY: The Site Reliability Engineer helps to implement highly reliable, scalable, and performant system across the enterprise. This is realized by relentlessly measuring the environments and finding areas that need improvement. Improvements can range from education of engineering and operational resources, creating new capabilities, providing code enhancements, or implementing processes and tools. Success is measured by data and backed by continued customer satisfaction. The Site Reliability Engineer will use their infrastructure experiences combined with engineering best practices to build solutions to improve our environment. ROLES AND RESPONSIBILITIES: • Responsible for designing, developing, implementing, and optimizing the efficiency of the environment including performance, reliability, and scalability of our services. • Responsible for measuring the health and performance of the environments by implementing tooling such as Datadog to achieve the proper level of visibility of the environment. • Enable teams to implement observability by developing and publishing standards and best practices and providing guidance and implementation assistance to engineering teams. • Responsible for designing and implementing coding assignments related to applications, systems reliability, monitoring, alerting, and analytics. • Participate in educating Engineering and Operations teams to ensure SRE principles are implemented consistently across the enterprise. • Take a proactive approach to anticipate and correct a wide range of production issues including outages, processing slowdowns or stoppages, errors, and failures • Implement engineering and operational improvements including code enhancements, process improvements, or procedural amendments. • Ability to triage, isolate, and resolve environmental issues in an expedient and open fashion. • Provide technical leadership for a wide range of projects. • Assist and mentor other engineering staff Technical experience & Professional attributes: • Experience with multiple software development languages including C#, Go, Python or Java. • Experience with platform monitoring tools like Datadog, AWS CloudWatch, or similar • Experience with Software as a Service (SaaS) environments • Experience designing and deploying AWS services with an Infrastructure as Code (IaC) mindset with tools like Terraform. • Experience with hyperscalers, most notably AWS, Azure, or OCI • Experience in Agile development methodology. • Good written / verbal communication skills • Ability to listen and understand information and communicate the same. • Ability to network with key contacts outside own area of expertise. • Ability to work with minimal supervision, working with latitude for independent decision making. Education qualifications: • Undergraduate degree preferably in Computer Science or a similar technical degree. • 7+ years of experience in technology related roles. • 4+ years of experience in a DevOps culture or production SaaS environment. Additional Information: – The Winning Way behaviors that all employees need in order to meet the expectations of each other, our customers, and our partners. • Communicate with Clarity - Be clear, concise and actionable. Be relentlessly constructive. Seek and provide meaningful feedback. • Act with Urgency - Adopt an agile mentality - frequent iterations, improved speed, resilience. 80/20 rule – better is the enemy of done. Don’t spend hours when minutes are enough. • Work with Purpose - Exhibit a “We Can” mindset. Results outweigh effort. Everyone understands how their role contributes. Set aside personal objectives for team results. • Drive to Decision - Cut the swirl with defined deadlines and decision points. Be clear on individual accountability and decision authority. Guided by a commitment to and accountability for customer outcomes. • Own the Outcome - Defined milestones, commitments and intended results. Assess your work in context, if you’re unsure, ask. Demonstrate unwavering support for decisions. COMMENTS: The above statements are intended to describe the general nature and level of work being performed by individuals in this position. Other functions may be assigned, and management retains the right to add or change the duties at any time. " BTECH

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer at JPMorgan Chase within the Consumer and Community Banking technology team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Carry out critical tech solutions across multiple technical areas as an integral part of an agile team Job responsibilities Executes creative software solutions, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Collaborates with internal teams to drive outcomes-oriented probing of technical credentials, and applicability for use within existing systems and information architecture Be part of communities of practice across Software Engineering to be aware and use of new and leading-edge technologies Adds to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 3+ years applied experience Hands-on practical experience delivering system design, application development, testing, and operational stability Advanced in one or more programming language(s), Java, Springboot, Rest API’s, Microservices including any UI like React framework Ability to design, develop and troubleshoot Microservices, GOS / Mongo / Aurora DB and React single page applications. Proficiency in automation and continuous delivery methods, Testing Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) In-depth knowledge of the financial services industry and their IT systems Proficient in Spring boot and Spring cloud Ability to coach team members on design and best practices Preferred qualifications, capabilities, and skills Experience in AWS services like ECS, S3, ALB, NLB, Dynamo, Aurora Experience in Terraform, Kafka Experience of monitoring and alerting tools like Grafana, Splunk, Dynatrace, Datadog, CloudWatch

JOB DESCRIPTION We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer at JPMorgan Chase within the Consumer and Community Banking technology team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Carry out critical tech solutions across multiple technical areas as an integral part of an agile team Job responsibilities Executes creative software solutions, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Collaborates with internal teams to drive outcomes-oriented probing of technical credentials, and applicability for use within existing systems and information architecture Be part of communities of practice across Software Engineering to be aware and use of new and leading-edge technologies Adds to team culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 3+ years applied experience Hands-on practical experience delivering system design, application development, testing, and operational stability Advanced in one or more programming language(s), Java, Springboot, Rest API’s, Microservices including any UI like React framework Ability to design, develop and troubleshoot Microservices, GOS / Mongo / Aurora DB and React single page applications. Proficiency in automation and continuous delivery methods, Testing Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) In-depth knowledge of the financial services industry and their IT systems Proficient in Spring boot and Spring cloud Ability to coach team members on design and best practices Preferred qualifications, capabilities, and skills Experience in AWS services like ECS, S3, ALB, NLB, Dynamo, Aurora Experience in Terraform, Kafka Experience of monitoring and alerting tools like Grafana, Splunk, Dynatrace, Datadog, CloudWatch ABOUT US

Project Role : DevOps Engineer Project Role Description : Responsible for building and setting up new development tools and infrastructure utilizing knowledge in continuous integration, delivery, and deployment (CI/CD), Cloud technologies, Container Orchestration and Security. Build and test end-to-end CI/CD pipelines, ensuring that systems are safe against security threats. Must have skills : DevOps Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : BTECH SUMMARY: The Site Reliability Principal Engineer helps to implement highly reliable, scalable, and performant system across the enterprise. This is realized by relentlessly measuring the environments and finding areas that need improvement. Improvements can range from education of engineering and operational resources, creating new capabilities, providing code enhancements, or implementing processes and tools. Success is measured by data and backed by continued customer satisfaction. The Site Reliability Engineer will use their infrastructure experiences combined with engineering best practices to build solutions to improve our environment. ROLES AND RESPONSIBILITIES: • Responsible for designing, developing, implementing, and optimizing the efficiency of the environment including performance, reliability, and scalability of our services. • Responsible for measuring the health and performance of the environments by implementing tooling such as Datadog to achieve the proper level of visibility of the environment. • Enable teams to implement observability by developing and publishing standards and best practices and providing guidance and implementation assistance to engineering teams. • Responsible for designing and implementing coding assignments related to applications, systems reliability, monitoring, alerting, and analytics. • Participate in educating Engineering and Operations teams to ensure SRE principles are implemented consistently across the enterprise. • Take a proactive approach to anticipate and correct a wide range of production issues including outages, processing slowdowns or stoppages, errors, and failures • Implement engineering and operational improvements including code enhancements, process improvements, or procedural amendments. • Ability to triage, isolate, and resolve environmental issues in an expedient and open fashion. • Provide technical leadership for a wide range of projects. • Assist and mentor other engineering staff Technical experience & Professional attributes: • Experience with multiple software development languages including C#, Go, Python or Java. • Experience with platform monitoring tools like Datadog, AWS CloudWatch, or similar • Experience with Software as a Service (SaaS) environments • Experience designing and deploying AWS services with an Infrastructure as Code (IaC) mindset with tools like Terraform. • Experience with hyperscalers, most notably AWS, Azure, or OCI • Experience in Agile development methodology. • Good written / verbal communication skills • Ability to listen and understand information and communicate the same. • Ability to network with key contacts outside own area of expertise. • Ability to work with minimal supervision, working with latitude for independent decision making. Education qualifications: • Undergraduate degree preferably in Computer Science or a similar technical degree. • 7+ years of experience in technology related roles. • 4+ years of experience in a DevOps culture or production SaaS environment. Additional Information: – The Winning Way behaviors that all employees need in order to meet the expectations of each other, our customers, and our partners. • Communicate with Clarity - Be clear, concise and actionable. Be relentlessly constructive. Seek and provide meaningful feedback. • Act with Urgency - Adopt an agile mentality - frequent iterations, improved speed, resilience. 80/20 rule – better is the enemy of done. Don’t spend hours when minutes are enough. • Work with Purpose - Exhibit a “We Can” mindset. Results outweigh effort. Everyone understands how their role contributes. Set aside personal objectives for team results. • Drive to Decision - Cut the swirl with defined deadlines and decision points. Be clear on individual accountability and decision authority. Guided by a commitment to and accountability for customer outcomes. • Own the Outcome - Defined milestones, commitments and intended results. Assess your work in context, if you’re unsure, ask. Demonstrate unwavering support for decisions. COMMENTS: The above statements are intended to describe the general nature and level of work being performed by individuals in this position. Other functions may be assigned, and management retains the right to add or change the duties at any time. " BTECH

Are you a seasoned SDET with over 6+ years of experience ready to lead transformative automation initiatives? Join us as a SDET, where you’ll play a pivotal role in shaping our test automation strategies and driving excellence in our engineering processes. In this role, you will select and implement cutting-edge test automation frameworks and tools tailored to our diverse project needs. You’ll design and develop reusable automation components to ensure our test suites are both maintainable and scalable. Leading complex projects from start to finish, you’ll collaborate closely with engineering managers, prioritize tasks, and execute strategies that align with our goals. If you’re passionate about driving continuous improvement, promoting best practices, and thriving in an Agile environment, we want to hear from you. Join us and make a significant impact with your extensive skills and experience. Role expectations · Select and implement the most appropriate test automation frameworks, tools, and technologies to address diverse project needs and objectives. · Design, develop, and maintain reusable test automation components and libraries to enhance maintainability and scalability of the test suite. · Lead complex automation initiatives and projects from inception to completion, collaborating with engineering managers on project definition, prioritization, and execution. · Stay current with industry trends, emerging technologies, and best practices in automation. · Apply this knowledge to drive continuous improvement and evaluate new testing methodologies and tools. · Lead initiatives to promote best practices and continuous learning · Ensure clear documentation and manage expectations · Encourage a unified team spirit while constructively challenging ideas · Utilize extensive experience in testing and automation of enterprise-grade distributed applications and services, including frontend and API test automation. · Apply hands-on experience with frontend automation tools such as Playwright, Cypress, or similar, as well as API test automation using tools like Pytest. · Exhibit strong debugging and problem-solving skills with the ability to quickly learn new technologies and adapt to changing project requirements. · Thrive in an Agile environment, contributing to sprint planning, daily stand-ups, and retrospectives with a focus on delivering high-quality results. · Utilize experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and microservices architecture to design and execute relevant test scenarios. · Demonstrate working knowledge of tools such as IDEs, debuggers, build tools, source control systems etc What we're looking for · Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent educational experience. Demonstrate at least 6 to 9 years of experience with C# or Python with strong fundamentals in data structures and algorithms. Knowledge of modern languages such as Go, Bash, or PowerShell is a plus. GIT experience is mandatory. Experience in developing automation frameworks from scratch is preferred. Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) and microservices Architecture is preferred. Familiar with performance testing tools like K6, Locust, JMeter or LoadRunner as added advantage. Familiar with APM (Application Performance Management) tools like Grafana, Prometheus, Datadog, Dynatrace, Splunk is added advantage. Proven ability to lead complex automation projects from inception to completion. Experience with containerization technologies (Docker, Kubernetes) and CI/CD pipeline tools (e.g., GitHub Actions, Jenkins, Bamboo) would be added advantage but not mandatory. Strong analytical and problem-solving skills. Excellent communication and team leading capabilities. A proactive learning mindset and adaptability in a dynamic environment. About Align Technology Your growth and well-being: At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect: Health and well-being programs to keep you thriving in both body and mind. Employee-exclusive discounts on Invisalign products. Learning opportunities through online learning resources and support for your individual development plans. Inclusive, global workplace that fosters collaboration, recognition and belonging. Country and/or role specific details will be shared with you by your recruiter during the interview process. Discover Align: We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day. Align’s core values of agility, customer, and accountability are more than words to work by, they are words we live by. The actions we take every day speak to who we are as a company and our focus on being truly impactful. We celebrate our differences, and the many ways we support one another— ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives. We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration. At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time. As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation. Eager to learn how we embrace our global differences and nurture employee well-being? Explore Align's culture here! Applicant Privacy Policy: Review our Applicant Privacy Policy for additional information. Equal Opportunity Statement: Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire. Department Research & Development Employment Type Full Time Location APAC-India-IT Delivery Center Hyderabad Workplace type Onsite

ProArch is on the lookout for a detail-oriented Senior Performance Test Engineer to enhance our quality assurance team. In this role, you will be instrumental in ensuring our software applications can withstand varying workloads and perform optimally under stress. Your expertise will not only identify potential performance issues but will also drive the refinement of our testing strategies and capabilities. Key Responsibilities: Design, implement, and execute comprehensive performance test plans and scripts tailored to specific application requirements. Conduct load, stress, and endurance testing to evaluate system behavior and identify bottlenecks. Analyze performance testing results, diagnose performance-related issues, and provide actionable recommendations to improve application performance. Collaborate with development and operations teams to gather requirements and design test environments that mimic production conditions. Utilize performance testing tools such as JMeter, LoadRunner, and other relevant frameworks to simulate user activity and measure performance metrics. Develop and maintain detailed documentation of performance test scenarios, scripts, and reports. Stay up-to-date with performance testing trends and tools to continuously enhance team capabilities. Requirements 5-8 years of IT experience in Performance testing of Web, Mobile and API’s. Experience working with Open-Source Performance Testing tools e.g., JMeter Experience working with Licensed Performance Testing tools e.g., Blazemeter, Neoload, Gatling etc., Ability to understand Agile methodologies. Excellent verbal and written communication skills. Awareness of test case management tools e.g., JIRA/TFS Not Mandatory: Knowledge in Web/UI automation using Selenium and have experience in programming language e.g., Java Familiarity with CI/CD Experience in monitoring tools like e.g., New Relic, PerfMon, Datadog etc., Good experience in different types of Performance tests e.g,, Load, Smoke, Endurance, Spike tests etc., Good skills in analysis the CPU utilization, resources utilization as part of Performance Test Executions Has knowledge on cloud executions using AWS (or) Azure Benefits Excellent career development opportunities Health Insurance coverage Remote opportunity Competitive Salary

Gen-AI Tech Lead - Enterprise AI Applications About Us We're a cutting-edge technology company building enterprise-grade AI solutions that transform how businesses operate. Our platform leverages the latest in Generative AI to create intelligent applications for document processing, automated decision-making, and knowledge management across industries. Role Overview We're seeking an exceptional Gen-AI Tech Lead to architect, build, and scale our next-generation AI-powered enterprise applications. You'll lead the technical strategy for implementing Large Language Models, fine-tuning custom models, and deploying production-ready AI systems that serve millions of users. Key Responsibilities - AI/ML Leadership (90% Hands-on) Design and implement enterprise-scale Generative AI applications using custom LLMs or (GPT, Claude, Llama, Gemini) Lead fine-tuning initiatives for domain-specific models and custom use cases Build and optimize model training pipelines for large-scale data processing Develop RAG (Retrieval-Augmented Generation) systems with vector databases and semantic search Implement prompt engineering strategies and automated prompt optimization Create AI evaluation frameworks and model performance monitoring systems Enterprise Application Development Build scalable Python applications integrating multiple AI models and APIs Develop microservices architecture for AI model serving and orchestration Implement real-time AI inference systems with sub-second response times Design fault-tolerant systems with fallback mechanisms and error handling Create APIs and SDKs for enterprise AI integration Build AI model version control and A/B testing frameworks MLOps & Infrastructure Containerize AI applications using Docker and orchestrate with Kubernetes Design and implement CI/CD pipelines for ML model deployment Set up model monitoring, drift detection, and automated retraining systems Optimize inference performance and cost efficiency in cloud environments Implement security and compliance measures for enterprise AI applications Technical Leadership Lead a team of 3-5 AI engineers and data scientists Establish best practices for AI development, testing, and deployment Mentor team members on cutting-edge AI technologies and techniques Collaborate with product and business teams to translate requirements into AI solutions Drive technical decision-making for AI architecture and technology stack Required Skills & Experience Core AI/ML Expertise Python : 5+ years of production Python development with AI/ML libraries LLMs : Hands-on experience with GPT-4, Claude, Llama 2/3, Gemini, or similar models Fine-tuning : Proven experience fine-tuning models using LoRA, QLoRA, or full parameter tuning Model Training : Experience training models from scratch or continued pre-training Frameworks : Expert-level knowledge of PyTorch, TensorFlow, Hugging Face Transformers Vector Databases : Experience with Pinecone, Weaviate, ChromaDB, or Qdrant Technical StackAI/ML Stack Models : OpenAI GPT, Anthropic Claude, Meta Llama, Google Gemini Frameworks : PyTorch, Hugging Face Transformers, LangChain, LlamaIndex Training : Distributed training with DeepSpeed, Accelerate, or Fairscale Serving : vLLM, TensorRT-LLM, or Triton Inference Server Vector Search : Pinecone, Weaviate, FAISS, Elasticsearch Infrastructure & DevOps Containerization : Docker, Kubernetes, Helm charts Cloud : AWS (ECS, EKS, Lambda, SageMaker), GCP Vertex AI Databases : PostgreSQL, MongoDB, Redis, Neo4j Monitoring : Prometheus, Grafana, DataDog, MLflow CI/CD : GitHub Actions, Jenkins, ArgoCD Professional Growth Work directly with founders and C-level executives Opportunity to publish research and speak at AI conferences Access to latest AI models and cutting-edge research Mentorship from industry experts and AI researchers Budget for attending top AI conferences (NeurIPS, ICML, ICLR) Ideal Candidate Profile Passionate about pushing the boundaries of AI technology Strong engineering mindset with focus on production systems Experience shipping AI products used by thousands of users Stays current with latest AI research and implements cutting-edge techniques Excellent problem-solving skills and ability to work under ambiguity Leadership experience in fast-paced, high-growth environments Apply now and help us democratize AI for enterprise customers worldwide. Job Type: Full-time Pay: ₹900,000.00 - ₹1,600,000.00 per year Schedule: Monday to Friday Supplemental Pay: Performance bonus

ABOUT TIDE At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. ABOUT THE TEAM: Our 40+ engineering teams are working on designing, creating and running the rich product catalogue across our business areas (e.g. Payments Services, Business Services). We have a long roadmap ahead of us and always have interesting problems to tackle. We trust and empower our engineers to make real technical decisions that affect multiple teams and shape the future of Tide's Global One Platform. It's an exceptional opportunity to make a real difference by taking ownership of engineering practices in a rapidly expanding company! We work in small autonomous teams, grouped under common domains owning the full lifecycle of some microservices in Tide's service catalogue. Our engineers self-organize, gather together to discuss technical challenges, and set their own guidelines in the different Communities of Practice regardless of where they currently stand in our Growth Framework. ABOUT THE ROLE: Contribute to our event-driven Microservice Architecture (currently 200+ services owned by 40+ teams). You will define and maintain the services your team owns (you design it, you build it, you run it, you scale it globally) Use Java 17 , Spring Boot and JOOQ to build your services. Expose and consume RESTful APIs . We value good API design and we treat our APIs as Products (in the world of Open Banking often times they are gonna be public!) Use SNS + SQS and Kafka to send events Utilise PostgreSQL via Aurora as your primary datastore (we are heavy AWS users) Deploy your services to Production as often as you need to (this usually means multiple times per day!). This is enabled by our CI/CD pipelines powered by GitHub with GitHub actions , and solid JUnit/Pact testing (new joiners are encouraged to have something deployed to production in their first 2 weeks) Experience modern GitOps using ArgoCD . Our Cloud team uses Docker, Terraform, EKS/Kubernetes to run the platform. Have DataDog as your best friend to monitor your services and investigate issues Collaborate closely with Product Owners to understand our Users' needs, Business opportunities and Regulatory requirements and translate them into well-engineered solutions WHAT WE ARE LOOKING FOR: Have some experience building server-side applications and detailed knowledge of the relevant programming languages for your stack. You don't need to know Java, but bear in mind that most of our services are written in Java, so you need to be willing to learn it when you have to change something there! Have a sound knowledge of a backend framework (e.g. Spring/Spring Boot) that you've used to write microservices that expose and consume RESTful APIs Have experience engineering scalable and reliable solutions in a cloud-native environment (the most important thing for us is understanding the fundamentals of CI/CD, practical Agile so to speak) Demonstrate a mindset of delivering secure, well-tested and well-documented software that integrates with various third party providers and partners (we do that a lot in the fintech industry) OUR TECH STACK: Java 17 , Spring Boot and JOOQ to build the RESTful APIs of our microservices Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable Primary datastores are MySQL and PostgreSQL via RDS or Aurora (we are heavy AWS users) Docker, Terraform, EKS/Kubernetes used by the Cloud team to run the platform DataDog, ElasticSearch/Fluentd/Kibana and Rollbar to keep it running GitHub with GitHub actions for Sonarcloud, Snyk and solid JUnit/Pact testing to power the CI/CD pipelines WHAT YOU WILL GET IN RETURN: Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 25 Annual leaves Family & Friendly Leaves TIDEAN WAYS OF WORKING: At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. #LI-NN1 TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members' diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone's voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone's voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice .

Full time | Work From Office This Position is Currently Open Department / Category: TEAM LEAD Listed on Jul 25, 2025 Work Location: NEW DELHI BANGALORE HYDERABAD Job Descritpion of Application Support Lead 8+ Years Relevant Experience We are seeking an experienced Application Support Lead with over 8 years of hands-on expertise in production support, incident management, and performance monitoring. The ideal candidate should possess strong problem-solving capabilities, leadership qualities, and a deep understanding of modern monitoring and alerting tools, API troubleshooting, and SLA/KPI compliance. You will lead a team of support engineers, ensuring the stability, performance, and reliability of production systems. Key Responsibilities: Lead and coordinate day-to-day application support activities for production environments. Use tools like Postman to troubleshoot API/web page issues and understand HTTP response codes (2xx, 3xx, 4xx, 5xx). Leverage monitoring/reporting tools such as Grafana, Coralogix, Datadog for system performance and health checks. Analyze and optimize key business performance indicators (KPIs) and service level metrics. Collect and analyze performance data to perform root cause analysis (RCA) and implement corrective and preventive actions (CAPA). Drive incident resolution and ensure SLA adherence with proper documentation and tracking. Train new team members, set clear expectations on SOPs/SLAs, and perform regular knowledge-sharing sessions. Proactively identify and suggest process improvements or automation opportunities. Collaborate with cross-functional teams and stakeholders to resolve issues and implement improvements. Maintain a clear view of personal and team priorities and tasks; manage a 3–5 member team effectively. Participate in Agile ceremonies and provide support documentation and backlog grooming when needed. Required Skills & Qualifications: 8+ years of experience in application/production support and leading support teams. Hands-on experience with Postman and API troubleshooting. Familiarity with HTTP status codes and common server error diagnostics. Proficiency in tools such as Grafana, Datadog, Coralogix, or similar. Strong troubleshooting, debugging, and performance-tuning abilities. Experience in incident management, change control processes, and technical documentation. Strong leadership, organizational, and communication skills. Ability to function both independently and collaboratively in a fast-paced environment. Good to Have: Experience with automation scripting/tools to reduce manual effort. Working knowledge of AWS cloud services, including alert configuration and tracing in APM/log aggregation tools (e.g., ELK, Splunk). Familiarity with Agile methodologies, Kanban, and JIRA. Understanding of CI/CD pipelines and DevOps culture. Required Skills for Application Support Lead Job postman Grafana Coralogix Datadog Our Hiring Process Screening (HR Round) Technical Round 1 Technical Round 2 Final HR Round

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us. Job Description As a Senior NOC Engineer , you will play a vital role in ensuring the health, stability, and uptime of our production systems. This is a hands-on, operational role requiring a deep understanding of system administration, networking, and incident response. You’ll act as the first line of defense during outages and performance issues, with responsibility for real-time monitoring, troubleshooting, and driving incident resolution in a 24/7 environment. If you enjoy working with infrastructure at scale and thrive in fast-paced environments, this is the role for you. Roles & Responsibilities Monitor production systems and applications to ensure consistent uptime, performance, and availability Respond to and manage incidents, alerts, and outages in real time, coordinating appropriate responses Conduct root cause analysis (RCA) and implement corrective and preventive actions Troubleshoot system, application, and network issues escalated by monitoring systems or support teams Participate in 24/7 shift rotations, including weekends and holidays, to ensure continuous support Collaborate with engineering and product teams to improve observability and monitoring frameworks Develop and update SOPs, runbooks, and internal knowledge bases to ensure process consistency Maintain compliance with internal security, audit, and operational standards Recommend and implement automation and monitoring improvements to increase efficiency and reduce incident frequency Engage in post-incident reviews and help drive blameless postmortems and process improvement initiatives Qualifications 3+ years of hands-on experience in Linux/Unix systems administration and network troubleshooting Solid grasp of internet and network protocols: DNS, DHCP, TCP/IP, NTP, SMTP, VPNs, HTTPS, TLS, IPSec Experience monitoring and managing applications like Apache, Tomcat, MySQL Proficient in scripting using Shell, Python, or Ruby for automation Experience with monitoring/logging tools such as Nagios, Datadog, New Relic, ELK, Splunk, or Sumo Logic Familiarity with incident management platforms like PagerDuty, JIRA, or ServiceNow Basic knowledge of web technologies including HTML, CSS, JavaScript, and backend fundamentals Experience with public cloud platforms (preferably AWS) Hands-on experience with Docker and Kubernetes Working knowledge of CI/CD pipelines and tools like Jenkins Familiarity with Infrastructure-as-Code using Terraform Excellent communication skills and ability to work with cross-functional teams including DevOps, SRE, and Security Skills Inventory Production Monitoring : Real-time infrastructure and application monitoring for uptime and performance Incident Response : Timely identification, escalation, and resolution of production issues Root Cause Analysis : Investigation and documentation of service-impacting events Linux/Unix Administration : Deep expertise in managing server environments Networking Fundamentals : Strong understanding of protocols like DNS, DHCP, TCP/IP, VPN Scripting & Automation : Writing scripts in Shell/Python/Ruby to automate tasks Monitoring & Logging Tools : Hands-on use of tools like Datadog, ELK, Nagios, Splunk Cloud Infrastructure : Working with AWS or equivalent public cloud platforms Containers & Orchestration : Knowledge of Docker and Kubernetes CI/CD & DevOps : Familiarity with Jenkins and deployment pipelines Infrastructure as Code : Basic experience using Terraform Collaboration : Strong coordination with SRE, Security, and Engineering teams Compliance & Documentation : Creating SOPs, playbooks, and ensuring adherence to policies Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

DevOps Engineer with 2+ years of experience. The ideal candidate should have a solid DevOps background and must have worked in not more than two companies to ensure stability and reliability. Below are the detailed requirements for the position: Job Title: DevOps Engineer (2+ Years Experience) Job Type: Full-Time | Permanent Experience Required: 2 to 4 years (must have worked in not more than 2 companies) Job Description: We are looking for a skilled and motivated DevOps Engineer with 2+ years of experience who has practical exposure to managing cloud-based infrastructure, setting up environments, and maintaining scalable systems. The ideal candidate should demonstrate a consistent work history (maximum of two organizations), a problem-solving mindset, and hands-on experience with DevOps tools and Linux-based systems. You will be responsible for managing deployments across development, testing, and production environments using a variety of cloud services including AWS, Azure, Google Cloud, and platforms like GoDaddy VPS, Vercel, Render, and Netlify. Key Responsibilities:  Cloud Infrastructure Management o Create and manage Virtual Private Servers (VPS) on GoDaddy, including setting up Linux environments, installing services, securing access, and configuring firewalls. o Set up and maintain environments on AWS, Azure, Google Cloud, and serverless platforms like Vercel, Render, Netlify. o Provision and manage development, testing, staging, and production environments.  CI/CD Pipeline & Automation o Build and maintain CI/CD pipelines using tools like GitLab CI, GitHub Actions, Jenkins, etc. o Automate infrastructure provisioning using Terraform, Ansible, or similar IAC tools.  Containerization & Orchestration o Work with Docker and preferably Kubernetes to manage containers and microservices.  Monitoring & Logs o Set up monitoring using tools like Prometheus, Grafana, ELK Stack, Datadog, etc. o Troubleshoot system and application-level issues proactively.  Linux Systems & Scripting o Comfortable with Ubuntu, Linux command-line, and sudo/root privileges for installation, updates, and system maintenance. o Script automation tasks using Bash, Shell, or Python.  Collaboration & Support o Collaborate with developers, QA, and security teams to ensure smooth deployments. o Create documentation and support processes to enable streamlined operations. Required Skills & Qualifications:  Minimum 2 years of hands-on DevOps experience.  Must have experience creating and maintaining VPS on GoDaddy or similar hosting providers.  Working knowledge of cloud platforms: AWS, Azure, Google Cloud, and deployment platforms like Vercel, Render, Netlify.  Experience with Linux (Ubuntu preferred) and basic system administration commands.  Strong understanding of CI/CD pipelines, Git workflows, and build automation.  Familiar with Docker, version control (Git), and deployment best practices.  Experience in setting up environments across dev/test/prod.  Should not have worked in more than 2 companies.  Excellent troubleshooting, documentation, and communication skills. Nice to Have:  Certifications in AWS, Azure, or GCP.  Knowledge of DevSecOps practices and security automation.  Familiarity with database management (e.g., MySQL, PostgreSQL, MongoDB).  Experience with serverless frameworks or JAMstack deployments Job Types: Full-time, Permanent Pay: ₹23,000.00 - ₹33,000.00 per month Benefits: Paid sick time Paid time off Provident Fund Schedule: Day shift Fixed shift Monday to Friday Morning shift Weekend availability Supplemental Pay: Performance bonus Yearly bonus Ability to commute/relocate: Turbhe Khurd, Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred) Experience: DevOps: 2 years (Required) Work Location: In person Speak with the employer +91 7087738773 Application Deadline: 28/07/2025 Expected Start Date: 28/07/2025

About Us: Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities. Job Description - Snowflake Tech Lead Experience: 10+ years Location: Mumbai, Pune, Hyderabad Employment Type: Full-time Job Summary We are looking for a Snowflake Tech Lead with 10+ years of experience in data engineering, cloud platforms, and Snowflake implementations. This role involves leading technical teams, designing scalable Snowflake solutions, and optimizing data pipelines for performance and efficiency. The ideal candidate will have deep expertise in Snowflake, ETL/ELT processes, and cloud data architecture. Key Responsibilities 1. Snowflake Development & Optimization Lead Snowflake implementation, including data modeling, warehouse design, and performance tuning. Optimize SQL queries, stored procedures, and UDFs for high efficiency. Implement Snowflake best practices (clustering, partitioning, zero-copy cloning). Manage virtual warehouses, resource monitors, and cost optimization. 2. Data Pipeline & Integration Design and deploy ETL/ELT pipelines using Snowflake, Snowpark, Coalesce. Integrate Snowflake with BI tools (Power BI, Tableau), APIs, and external data sources. Implement real-time and batch data ingestion (CDC, streaming, Snowpipe). 3. Team Leadership & Mentorship Lead a team of data engineers, analysts, and developers in Snowflake projects. Conduct code reviews, performance tuning sessions, and technical training. Collaborate with stakeholders, architects, and business teams to align solutions with requirements. 4. Security & Governance Configure RBAC, data masking, encryption, and row-level security in Snowflake. Ensure compliance with GDPR, HIPAA, or SOC2 standards. Implement data quality checks, monitoring, and alerting. 5. Cloud & DevOps Integration Deploy Snowflake in AWS, Azure Automate CI/CD pipelines for Snowflake using GitHub Actions, Jenkins, or Azure DevOps. Monitor and troubleshoot Snowflake environments using logging tools (Datadog, Splunk). Required Skills & Qualifications 10+ years in data engineering, cloud platforms, or database technologies. 5+ years of hands-on Snowflake development & administration. Strong expertise in SQL, Python for data processing. Experience with Snowflake features (Snowpark, Streams & Tasks, Time Travel). Knowledge of cloud data storage (S3, Blob) and data orchestration (Airflow, DBT). Certifications: Snowflake SnowPro Core/Advanced. Knowledge of DataOps, MLOps, and CI/CD pipelines. Familiarity with DBT, Airflow, SSIS & IICS

Designation : Software Engineer II (Full-stack Developer) Experience : 4+ years Education : Bachelor's or higher degree or its equivalent Work Mode : Remote About C2FO Do you want to help transform the global economy? Join the movement disrupting the financial world and changing how businesses gain access to the working capital they need to grow. As the largest online platform for working capital, we are named one of Forbes’ “Fintech 50” and we serve over one million businesses in 180 countries, representing more than $10.5 trillion in annual sales. Headquartered in Kansas City, C2FO has more than 600 employees worldwide, with operations throughout Europe, India, Asia Pacific, and Australia. For more information, visit www.c2fo.com. Here at C2FO, we value the quality of our technical solutions and are passionate about building the right thing, the right way to best solve the problem at hand. But beyond that, we also value our employees' work-life balance and promote a continuous learning culture. We host bi-annual hackathons, have multiple book clubs focused on constant growth, and embrace a remote-first working environment. If you want to work at a place where your voice will be heard and can make a real impact, C2FO is the place for you. About The Position Our Engineers are at the forefront of how customers interact with C2FO. Working with our Product team, we create applications for internal and external customers. Our philosophy: short iterations with a focus on scalability while ensuring maintainability. Essential Requirements Collaborate with C2FO's Engineering, Product, DevOps, and operational stakeholders to define and refine requirements, break down work into smaller tasks, and provide accurate estimations. Work with minimal help on big slices of work/requirements that require high level and low level design and external dependencies while tracking and pushing the work through the process reliably. Take ownership of the codebase and process and contribute to any required improvements. Open to healthy debate and driven to find the best solutions, with a strong focus on understanding the 'why' behind the work. Proactively identifies tech debt and seeks continuous improvement. Persistent in overcoming roadblocks, effectively collaborating with others when needed. Proficient communication in English, both written and verbal Comfortable with source control, especially GitHub. Engage in contributing to improve processes, take technical decisions, improve technical systems to steer the team towards the team and C2FO goals. Solicit feedback from peers, teammates, and managers to identify improvement areas and take steps to learn and grow. Passionate about testing, code quality, continuous integration. Uphold our high engineering standards and consistently deliver quality code & documentation. Mentor and guide other engineers, creating a collaborative learning and working environment. Suggest, Share, plan for, and implement new tools or processes to help the team or engineering be more collaborative, effective, or efficient. Improve our documentation and document design decisions and rationale. Take part in the on-call rotations. Strong problem solving skills. Basic Qualifications Minimum four years of experience as a Software Engineer Bachelor's or higher degree or its equivalent Necessary Experience on : Javascript, NodeJS, ReactJS/AngularJS HTML, CSS, Relational database (PostgreSQL) RESTful or GraphQL APIs, AWS or GCP or other Cloud Work experience in a microservice & event-driven architecture. Message queuing (e.g., RabbitMQ/Kafka/SNS) Work Experience in Distributed Systems Experience and Basic Knowledge & Understanding of System Design(HLD, LLD) & Architecture Experience on building frontend to backend flow/feature Preferred Qualifications Passionate about solving problems for a fast-paced FinTech company Nest.js NextJS ORM tools Other Relational and NoSql database Docker and Kubernetes Work experience in building scalable, fault-tolerant, durable, highly available Distributed Systems Datadog Strong Knowledge/Experience/Understanding of System Design(HLD, LLD) & Architecture Product-based Company Experience Benefits At C2FO, we care for our customers and people – the vital human capital that helps our customers thrive. That's why we offer a comprehensive benefits package, flexible work options for work/life balance, volunteer time off, and more. Learn more about our benefits here. Commitment to Diversity and Inclusion As an Equal Opportunity Employer, we value diversity and equality and empower our team members to bring their authentic selves to work daily. We recognize the power of inclusion, emphasizing that each team member was chosen for their unique ability to contribute to the overall success of our mission. Our goal is to create a workplace that reflects the communities we serve and our global, multicultural clients. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment decisions are based on qualifications, merit, and business needs.

Job Title: Node.js Developer Location: Gurugram Experience: 4-9 Years CTC: Up to ₹ 35LPA Overview : We are hiring for our esteemed client, a Series-A funded deep-tech company developing a revolutionary app-based operating system for Computer Vision. The team is driving innovation in real-time video analytics and large-scale data processing, delivering robust and scalable backend systems that support AI-powered solutions globally. Key Responsibilities: Design and build scalable, fault-tolerant backend systems using Golang or Node.js. Architect and implement microservices-based systems ensuring high performance and availability. Work across multiple databases: SQL, NoSQL, PostgreSQL, MongoDB, ClickHouse, etc. Integrate service communication via message queues like RabbitMQ and Kafka. Develop core backend services including APIs (REST/GraphQL), caching (Redis), deployment automation, and CI/CD workflows. Optimize system performance through intelligent caching, load balancing, and observability tools (New Relic, Datadog). Collaborate with cross-functional teams to deliver production-ready features and ensure secure, reliable systems. Required Skills & Qualifications: 4+ years of backend development experience. Strong expertise in Node.js, Golang, and/or C++. Experience in migrating monolithic systems to microservices architecture. Proficiency in distributed systems, message queues (Kafka, RabbitMQ), and caching layers (Redis, Memcached). Solid understanding of SQL and NoSQL databases. Familiarity with APM tools (New Relic, Datadog) and CI/CD workflows. Prior experience in fast-paced, product-based startup environments is a plus. Bonus: Knowledge of DevOps tooling and on-premise setups.

Job Summary: We are seeking a strategic and experienced Director of Application Support to lead our global support operations for mission-critical software products. This role will oversee the application support teams, define support strategies, drive operational excellence, and ensure high customer satisfaction through timely and effective resolution of issues. Key Responsibilities: Leadership & Strategy Define and execute the application support strategy aligned with business goals. Lead and mentor a global team of support engineers and managers. Establish KPIs and SLAs to measure and improve support performance. Define strategies and establish support process with Icertis solution partners. Customer Focus Customer focused leader with proven ability to build relations based on trust & professionalism. Must possess excellent management skills with a successful track record of driving support, adoption and value realization for global customers of enterprise products. Operational Excellence Ensure 24/7 support coverage for critical applications. Implement ITIL best practices for incident, problem, and change management. Drive root cause analysis and continuous improvement initiatives. Collaboration & Communication Partner with Product, Engineering, QA, and Customer Success teams to ensure seamless issue resolution. Act as an escalation point for critical incidents and customer concerns. Communicate effectively with stakeholders on support metrics, trends, and improvement plans. Technology & Tools Evaluate and implement support tools and platforms (e.g., ticketing systems, monitoring tools). Leverage automation and AI to improve support efficiency and reduce manual effort. Compliance & Risk Management Ensure compliance with data protection, security, and regulatory requirements. Manage risk through proactive monitoring and mitigation strategies. Qualifications: Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field. 15+ years of experience in application support, with at least 3+ years in a leadership role. Proven experience in managing global support teams for SaaS or enterprise software products. Entrepreneurial hands on working style to develop and deliver business outcomes — effectively doing so even when resource and time frame constraints exist. Strong understanding of ITIL, DevOps, and Agile methodologies. Excellent communication, leadership, and stakeholder management skills. Preferred Skills: Experience with cloud platforms (AWS, Azure, GCP). Familiarity with observability tools (Datadog, Splunk, New Relic). Knowledge of database and application performance tuning. Certifications in ITIL, PMP, or similar frameworks.

Summary Position Summary The Artificial Intelligence & Engineering (AI&E) The Artificial Intelligence & Engineering (AI&E) portfolio is an integrated set of offerings that addresses our clients’ heart-of-the-business issues. This portfolio combines our functional and technical capabilities to help clients transform, modernize, and run their existing technology platforms across industries. As our clients navigate dynamic and disruptive markets, these solutions are designed to help them drive product and service innovation, improve financial performance, accelerate speed to market, and operate their platforms to innovate continuously. Role: Testing – Performance Engineering Level: Consultant As an Consultant at Deloitte Consulting, you will be responsible for individually delivering high quality work products within due timelines in an agile framework. Need-basis consultants will be mentoring and/or directing junior team members/liaising with onsite/offshore teams to understand the functional requirements. As a Performance Tester, you will be responsible to analyze nonfunctional requirements, design test scenarios/cases/scripts, RTM, perform test execution, document defects, triage defects, document results and attain sign-off of the design & results. The work you will do includes: Participating in business requirements discussions with client, onshore or offshore teams and attaining any clarifications to design test scenarios/cases/scripts Designing clean, efficient, and well-documented performance test scenarios/ scripts and maintaining industry & client standards, based on business requirement analysis Provisioning the test data required to perform test execution Performing performance test execution, logging defects, tracking and triaging defects to closure, and documenting test results Creating performance test results/reports Tracking and resolving dependencies that impact test activities Reporting and escalating any risks/issues which are blocking test activities Qualification Skills / Project Experience: Must Have: Design, develop, and execute performance test scripts using LoadRunner, JMeter, or NeoLoad. Plan and coordinate performance testing activities, including workload modeling and scenario design. Analyze test results, identify bottlenecks, and provide recommendations for performance improvements. Integrate and utilize monitoring tools (Dynatrace, AppDynamics, DataDog, Splunk) for root cause analysis. Mentor junior team members and review their test scripts and results. Prepare detailed test reports and present findings to stakeholders. Education: B.E./B. Tech/M.C.A./M.Sc (CS) degree or equivalent from accredited university Prior Experience: 3–6 years of experience working with performance testing and engineering roles Location: BLR/HYD The team Deloitte Consulting LLP’s Technology Consulting practice is dedicated to helping our clients build tomorrow by solving today’s complex business problems involving strategy, procurement, design, delivery, and assurance of technology solutions. Our service areas include analytics and information management, delivery, cyber risk services, and technical strategy and architecture, as well as the spectrum of digital strategy, design, and development services Core Business Operations Practice optimizes clients’ business operations and helps them take advantage of new technologies. Drives product and service innovation, improves financial performance, accelerates speed to market, and operates client platforms to innovate continuously. Learn more about our Technology Consulting practice on www.deloitte.com Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 300587

Summary Position Summary The Artificial Intelligence & Engineering (AI&E) The Artificial Intelligence & Engineering (AI&E) portfolio is an integrated set of offerings that addresses our clients’ heart-of-the-business issues. This portfolio combines our functional and technical capabilities to help clients transform, modernize, and run their existing technology platforms across industries. As our clients navigate dynamic and disruptive markets, these solutions are designed to help them drive product and service innovation, improve financial performance, accelerate speed to market, and operate their platforms to innovate continuously. Role: Testing – Performance Engineering Level: Consultant As an Consultant at Deloitte Consulting, you will be responsible for individually delivering high quality work products within due timelines in an agile framework. Need-basis consultants will be mentoring and/or directing junior team members/liaising with onsite/offshore teams to understand the functional requirements. As a Performance Tester, you will be responsible to analyze nonfunctional requirements, design test scenarios/cases/scripts, RTM, perform test execution, document defects, triage defects, document results and attain sign-off of the design & results. The work you will do includes: Participating in business requirements discussions with client, onshore or offshore teams and attaining any clarifications to design test scenarios/cases/scripts Designing clean, efficient, and well-documented performance test scenarios/ scripts and maintaining industry & client standards, based on business requirement analysis Provisioning the test data required to perform test execution Performing performance test execution, logging defects, tracking and triaging defects to closure, and documenting test results Creating performance test results/reports Tracking and resolving dependencies that impact test activities Reporting and escalating any risks/issues which are blocking test activities Qualification Skills / Project Experience: Must Have: Design, develop, and execute performance test scripts using LoadRunner, JMeter, or NeoLoad. Plan and coordinate performance testing activities, including workload modeling and scenario design. Analyze test results, identify bottlenecks, and provide recommendations for performance improvements. Integrate and utilize monitoring tools (Dynatrace, AppDynamics, DataDog, Splunk) for root cause analysis. Mentor junior team members and review their test scripts and results. Prepare detailed test reports and present findings to stakeholders. Education: B.E./B. Tech/M.C.A./M.Sc (CS) degree or equivalent from accredited university Prior Experience: 3–6 years of experience working with performance testing and engineering roles Location: BLR/HYD The team Deloitte Consulting LLP’s Technology Consulting practice is dedicated to helping our clients build tomorrow by solving today’s complex business problems involving strategy, procurement, design, delivery, and assurance of technology solutions. Our service areas include analytics and information management, delivery, cyber risk services, and technical strategy and architecture, as well as the spectrum of digital strategy, design, and development services Core Business Operations Practice optimizes clients’ business operations and helps them take advantage of new technologies. Drives product and service innovation, improves financial performance, accelerates speed to market, and operates client platforms to innovate continuously. Learn more about our Technology Consulting practice on www.deloitte.com Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 300587

At Ververica, we are the original creators and core contributors to Apache Flink, the leading open-source stream and batch processing engine. Flink powers mission-critical applications at companies like **Netflix, Alibaba, Amazon, and Uber**, as well as banks, telcos, and global enterprises. We are passionate about open source and equally committed to delivering enterprise-grade data processing solutions that help organizations unlock real-time insights at scale. Backed by one of the world's largest tech companies, Ververica offers the best of both worlds: innovation with stability. As a Technical Account Manager (TAM) at Ververica, you'll play a central role in our customers' success. You'll act as a trusted advisor and hands-on technical partner, helping organizations adopt and scale their real-time data processing architectures using Ververica Unified Streaming Data Platform, which is built on top of Apache Flink. You'll work closely with engineers, data teams, and platform owners across industries to solve complex challenges — from system design and deployment to performance tuning and long-term operations. What You'll Do Own the technical relationship with a portfolio of enterprise customers — from onboarding through expansion. Guide customers in architecting and optimizing their stream processing infrastructure with Ververica Unified Streaming Data Platform. Advise on best practices for Flink job design, deployment models (on-prem Kubernetes, Cloud provider, Managed Flink, BYOC), and monitoring strategies. Provide in-depth technical troubleshooting and performance tuning across data pipelines, connectors, and clusters. Collaborate cross-functionally with our Engineering, Product, Sales, and Product Marketing teams to advocate for customer needs. Assist with incident triage, root cause analysis, and building out operational playbooks for scalable Flink deployments. Support migrations from legacy or batch-based systems to real-time processing. Conduct regular check-in calls and Quarterly Business Reviews (QBRs) with strategic customers to align on goals, feedback, and roadmap priorities. Participate in on-call support rotations. Represent Ververica in customer meetings, roadmap sessions, and (if you're interested) at conferences and meetups. Continuously sharpen your Flink expertise and stay ahead of trends in distributed systems, observability, and cloud infrastructure. Requirements Must-Have Skills Familiarity with cloud platforms such as AWS, GCP, or Azure and container orchestration with Kubernetes — our product runs on Kubernetes, so hands-on Kubernetes experience is essential. Ability to read and reason about Java code, with working knowledge of Java 11+ features and a basic understanding of the JVM. Working knowledge of SQL, including querying and reading streaming data. Excellent problem-solving skills, with a proven ability to diagnose and resolve complex technical issues Familiarity with streaming technologies such as Apache Flink, Apache Kafka, or Redpanda. Excellent communication skills — you're comfortable speaking with both technical engineers and non-technical stakeholders Nice-to-Have Skills Working knowledge of Python, especially useful when supporting customers using PyFlink. Experience with observability and monitoring tools like Grafana, Datadog, DynaTrace, or similar platforms. Familiarity with DevOps workflows or CI/CD tooling in cloud-native environments. Experience running Apache Flink in production or contributing to open-source data infrastructure projects Key Attributes for Success 3+ years in a customer-facing technical role such as TAM, Solutions Engineer, or Support Engineer. Strong ability to build and maintain relationships with enterprise customers, acting as a trusted technical advisor. A genuine sense of empathy and ownership in helping customers resolve technical issues and achieve success. Ability to understand customer use cases, map them to Ververica capabilities, and guide customers in designing effective solutions. Strong sense of accountability, autonomy, and a desire to make a measurable impact in customer outcomes Ability to manage multiple client accounts and projects simultaneously, prioritizing tasks and meeting deadlines Benefits What We Offer Competitive compensation: salary, equity, performance bonus Remote-first work culture with flexible hours Access to Flink core developers and a global open-source ecosystem Generous vacation, personal leave, and wellness benefits Offices in select cities for in-person collaboration when desired At Ververica, we believe innovation starts with diverse perspectives. We welcome applicants from all backgrounds and life experiences — if you're passionate about helping customers succeed with cutting-edge technology, we'd love to hear from you.

Department: Research & Development Location: APAC-India-IT Delivery Center Hyderabad Description Are you a seasoned SDET with over 6+ years of experience ready to lead transformative automation initiatives? Join us as a SDET, where you’ll play a pivotal role in shaping our test automation strategies and driving excellence in our engineering processes. In this role, you will select and implement cutting-edge test automation frameworks and tools tailored to our diverse project needs. You’ll design and develop reusable automation components to ensure our test suites are both maintainable and scalable. Leading complex projects from start to finish, you’ll collaborate closely with engineering managers, prioritize tasks, and execute strategies that align with our goals. If you’re passionate about driving continuous improvement, promoting best practices, and thriving in an Agile environment, we want to hear from you. Join us and make a significant impact with your Extensive Skills And Experience. Role expectations Select and implement the most appropriate test automation frameworks, tools, and technologies to address diverse project needs and objectives. Design, develop, and maintain reusable test automation components and libraries to enhance maintainability and scalability of the test suite. Lead complex automation initiatives and projects from inception to completion, collaborating with engineering managers on project definition, prioritization, and execution. Stay current with industry trends, emerging technologies, and best practices in automation. Apply this knowledge to drive continuous improvement and evaluate new testing methodologies and tools. Lead initiatives to promote best practices and continuous learning Ensure clear documentation and manage expectations Encourage a unified team spirit while constructively challenging ideas Utilize extensive experience in testing and automation of enterprise-grade distributed applications and services, including frontend and API test automation. Apply hands-on experience with frontend automation tools such as Playwright, Cypress, or similar, as well as API test automation using tools like Pytest. Exhibit strong debugging and problem-solving skills with the ability to quickly learn new technologies and adapt to changing project requirements. Thrive in an Agile environment, contributing to sprint planning, daily stand-ups, and retrospectives with a focus on delivering high-quality results. Utilize experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and microservices architecture to design and execute relevant test scenarios. Demonstrate working knowledge of tools such as IDEs, debuggers, build tools, source control systems etc What We're Looking For Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent educational experience. Demonstrate at least 6 to 9 years of experience with C# or Python with strong fundamentals in data structures and algorithms. Knowledge of modern languages such as Go, Bash, or PowerShell is a plus. GIT experience is mandatory. Experience in developing automation frameworks from scratch is preferred. Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud) and microservices Architecture is preferred. Familiar with performance testing tools like K6, Locust, JMeter or LoadRunner as added advantage. Familiar with APM (Application Performance Management) tools like Grafana, Prometheus, Datadog, Dynatrace, Splunk is added advantage. Proven ability to lead complex automation projects from inception to completion. Experience with containerization technologies (Docker, Kubernetes) and CI/CD pipeline tools (e.g., GitHub Actions, Jenkins, Bamboo) would be added advantage but not mandatory. Strong analytical and problem-solving skills. Excellent communication and team leading capabilities. A proactive learning mindset and adaptability in a dynamic environment. Applicant Privacy Policy Review our Applicant Privacy Policy for additional information. Equal Opportunity Statement Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.

Role - ServiceNow Consultant (Development) Experience - 9 - 13 years Work Location - Gurgaon and Noida About Company: A global leader in professional services, this organization operates at the intersection of risk, strategy, and people. With over 85,000 colleagues across 130+ countries and $23 billion in annual revenue, it delivers expert advisory and technology-driven solutions across insurance, risk management, reinsurance, human capital, health, and strategic consulting. The firm is committed to diversity, inclusion, and fostering a flexible, hybrid work culture that encourages collaboration, innovation, and continuous growth. Role Overview: Seeking a hands-on Lead Software Engineer to drive engineering excellence, champion AI integration, and lead high-performing teams. This role emphasizes product delivery with a focus on security, scalability, reliability, maintainability, testability, and AI innovation. Key Responsibilities: Lead and mentor development teams, fostering growth and innovation. Design and deliver scalable ServiceNow IRM/GRC solutions. Integrate AI/ML models and productivity tools like GitHub Copilot. Collaborate with data scientists and stakeholders on AI-driven features. Ensure robust DevOps, CI/CD, and test engineering practices. Advocate Agile, TDD, and continuous improvement methodologies. Conduct code reviews and ensure coding best practices. Address performance, observability (e.g., Datadog), and security (SAST/DAST). Requirements: Bachelor’s in CS, IT, or related field. 5+ years of ServiceNow development experience, with IRM/GRC focus. Strong scripting, integration (REST APIs/JSON), and workspace configuration experience. Team leadership and mentoring capabilities. Excellent communication skills. Understanding of operational risk and compliance management. Preferred Certifications: ServiceNow CSA, CAD, CIS–Risk & Compliance (preferred). Experience with ITSM, ITOM, or CTA certification is a plus.

Porter: Creating Impactful Journeys At Porter, we're not just passionate about improving productivity; we're on a vision to Moving a billion dreams one delivery at a time. We empower businesses, both large and small, to optimize their operations and unleash unprecedented growth in their core functions. Join us in pioneering the future of last-mile logistics, one that's poised to disrupt the industry and redefine the way we think about transportation. Why Porter? Industry Leadership: As the fastest-growing leader in last-mile logistics, we have a pan-India and International presence with operations spanning multiple cities. With a fleet size exceeding 750k driver partners and 15 million customers. Porter is at the forefront of this dynamic and rapidly expanding sector. Cutting-Edge Technology: Our industry-best technology platform has garnered over $150 million in investments from renowned backers, including Sequoia Capital, Kae Capital, Mahindra Group, LGT Aspada, Tiger Global, and Vitruvian Partners. We leverage technology to drive efficiency, innovation, and unparalleled service. Ambitious: We're not just solving problems; we're addressing a massive challenge and going after a market with a valuation surpassing $50 billion USD. Our ambition extends beyond last-mile delivery; we aim to disrupt all facets of logistics, including warehousing and LTL transportation. Thriving Community: Join a community of passionate individuals who are committed to doing the best work of their lives. At Porter, we value the spirit of collaboration, innovation, and embracing challenges head-on. Be a Part of Something Extraordinary: If you're ready to make an impact, be at the forefront of innovation, and embrace the challenges and opportunities of a fast-paced work environment, Porter is the place for you. We're not just building a brand; we're creating a household name in transportation. Join us and be part of the revolution – where every day is an opportunity to redefine what's possible. If you are ready to make a significant impact and shape the future of Porter, apply now and be part of our exciting journey! Role Define and Drive Platform Vision : Champion a platform mindset —build scalable, secure, and reusable cloud and security capabilities that empower application teams to ship quickly and safely. Participate in defining and evolving the long-term technical vision for cloud infrastructure and security engineering. Translate this vision into a clear multi-year execution roadmap, balancing innovation with operational excellence. Stay ahead of industry trends and emerging technologies, and align them with the company’s goals to maintain a forward-looking posture. Cross-Org Collaboration and Platform Adoption Foster strong partnerships with product engineering, infosec, and compliance teams to align platform capabilities with the needs of the business. Ensure successful adoption of platform solutions by driving enablement, automation, and a customer-centric approach to internal tooling. Continuously improve engineering efficiency by listening to feedback, streamlining developer workflows, and investing in secure-by-default, low-friction solutions. Project Management and Execution Excellence Act as a masterful program manager —own the execution of complex, cross-functional initiatives in cloud and security domains. Establishes clear goals and cascades them to teams, along with KPIs, and operating rhythms to ensure timely delivery of strategic programs. Delegate effectively across leads and ICs while actively unblocking teams and ensuring consistent forward momentum. Communicate progress, risks, and trade-offs to leadership and stakeholders proactively. People Leadership and Talent Development Build and nurture high-performing, cross-functional teams by hiring top talent, fostering a strong culture, and setting clear expectations. Lead regular performance assessments , give constructive feedback, and identify growth opportunities aligned with individual aspirations and business needs. Invest in personalized career development , helping engineers and managers grow into technical leaders and domain experts. Encourage a culture of learning, experimentation, psychological safety, and continuous improvement . Operational Ownership and Risk Mitigation Own the operational health of platform and security infrastructure, including availability, scalability, cost, and incident response. Establish strong risk management practices —ensure the platform meets compliance requirements (e.g., SOC2, ISO 27001) and proactively mitigates vulnerabilities. Define and enforce secure defaults, governance frameworks, and auditability as part of every platform offering. Skills Cloud Infrastructure Expertise: Advanced proficiency in any of the major cloud, preferably GCP, with experience designing and maintaining production-grade infrastructure. Infrastructure as Code: Deep experience with Terraform and cloud-native tooling for automation, configuration, and deployment. Containerization and Orchestration: Hands-on knowledge of Docker and Kubernetes in production environments. Systems & Networking: Strong foundation in Linux systems, networking, DNS, and load balancer configurations. Monitoring & Reliability: Experience with monitoring stacks like Datadog/newrelic, Prometheus, or equivalent, and implementing SLOs and alerts for infrastructure health. Communication & Leadership: Clear communicator with experience running incident bridges, postmortems, and cross-functional syncs. People Management : Proven ability to lead and grow high-performing, cross-functional engineering teams. Skilled in performance management, coaching, and career development, with a focus on fostering an inclusive, psychologically safe culture that promotes ownership, accountability, and continuous improvement. Good to Have (Security Skills) CI/CD & DevSecOps Practices: Proven experience integrating infrastructure provisioning, security checks, and observability into automated pipelines. Security Tooling: Familiarity with tools like Snyk, Checkov, Aqua, or other CSPM/CIEM solutions. Application & Network Security: Working knowledge of secure application design, WAFs, VPNs, and firewalls. Compliance & Risk Management: Exposure to frameworks like SOC2, HIPAA, or PCI-DSS. SAST/DAST & Vulnerability Management: Experience integrating static/dynamic analysis into pipelines and managing remediation workflows.

Company Description Growth Loops Technology is a leading software development company specializing in web development, mobile app development, and AI development services. We cater to various industries and business sizes, providing end-to-end solutions to achieve digital goals. Our team leverages cutting-edge technologies including React, Python, and AWS to create scalable and robust applications. We ensure data security and efficient management by utilizing databases such as MySQL and DynamoDB. About the Role We are seeking an experienced Technical Lead to join our growing engineering team. This role is perfect for a seasoned developer who is passionate about building scalable systems, mentoring junior developers, and driving technical excellence across our product suite. Key Responsibilities Lead and mentor a team of 4-6 developers, providing technical guidance and career development support Architect and design robust, scalable backend systems using Python/Django and Node.js/NestJS Drive technical decision-making and establish best practices for code quality, testing, and deployment Collaborate closely with product managers, designers, and stakeholders to translate business requirements into technical solutions Oversee database design and optimization strategies for high-performance applications Lead cloud infrastructure planning and implementation on AWS Conduct code reviews and ensure adherence to coding standards Participate in system design discussions and technical roadmap planning Troubleshoot complex technical issues and provide solutions Stay current with emerging technologies and recommend adoption when appropriate Required Qualifications 7+ years of professional software development experience Strong expertise in Python and Django framework for backend development Proficiency in Node.js and NestJS for building scalable server-side applications Hands-on experience with relational databases including PostgreSQL and MySQL Solid understanding of AWS cloud services including EC2, RDS, S3, Lambda, and CloudFormation Experience leading development teams and mentoring junior developers Strong understanding of RESTful API design and microservices architecture Knowledge of version control systems (Git) and CI/CD pipelines Experience with containerization technologies (Docker, Kubernetes preferred) Excellent problem-solving skills and attention to detail Strong communication skills and ability to work in cross-functional teams Preferred Qualifications Experience with additional AWS services (ECS, EKS, CloudWatch, IAM) Knowledge of message queues and event-driven architectures (Redis, RabbitMQ, SQS) Familiarity with monitoring and logging tools (New Relic, Datadog, ELK stack) Experience with automated testing frameworks and TDD/BDD practices Understanding of security best practices and compliance requirements Previous experience in agile/scrum development methodologies Bachelor's degree in Computer Science, Engineering, or related field Tech Stack Backend: Python, Django, Node.js, NestJS Databases: PostgreSQL, MySQL, Redis Cloud: AWS (EC2, RDS, S3, Lambda, CloudFormation) DevOps: Docker, Kubernetes, Jenkins/GitHub Actions Monitoring: CloudWatch, New Relic Version Control: Git, GitHub

The role involves providing production support for trading applications and requires the candidate to be comfortable with working in a rotational shift (7 AM - 4 PM / 11 AM - 8 PM / 1 PM - 10 PM). The applications have transitioned from on-premises to AWS cloud, necessitating strong experience in AWS services such as EC2, S3, and Kubernetes. Monitoring overnight batch jobs is also a key responsibility. Key Requirements: - Proficiency in AWS services like EC2, S3, Kubernetes, CloudWatch, etc. - Familiarity with monitoring tools like Datadog, Grafana, Prometheus. Good to have: - Basic understanding of SQL. - Experience in utilizing Control-M/Autosys schedulers.,

Full time | Work From Office This Position is Currently Open Department / Category: TEAM LEAD Listed on Jul 25, 2025 Work Location: NEW DELHI BANGALORE HYDERABAD Job Descritpion of Application Support Lead 8+ Years Relevant Experience We are seeking an experienced Application Support Lead with over 8 years of hands-on expertise in production support, incident management, and performance monitoring. The ideal candidate should possess strong problem-solving capabilities, leadership qualities, and a deep understanding of modern monitoring and alerting tools, API troubleshooting, and SLA/KPI compliance. You will lead a team of support engineers, ensuring the stability, performance, and reliability of production systems. Key Responsibilities: Lead and coordinate day-to-day application support activities for production environments. Use tools like Postman to troubleshoot API/web page issues and understand HTTP response codes (2xx, 3xx, 4xx, 5xx). Leverage monitoring/reporting tools such as Grafana, Coralogix, Datadog for system performance and health checks. Analyze and optimize key business performance indicators (KPIs) and service level metrics. Collect and analyze performance data to perform root cause analysis (RCA) and implement corrective and preventive actions (CAPA). Drive incident resolution and ensure SLA adherence with proper documentation and tracking. Train new team members, set clear expectations on SOPs/SLAs, and perform regular knowledge-sharing sessions. Proactively identify and suggest process improvements or automation opportunities. Collaborate with cross-functional teams and stakeholders to resolve issues and implement improvements. Maintain a clear view of personal and team priorities and tasks; manage a 3–5 member team effectively. Participate in Agile ceremonies and provide support documentation and backlog grooming when needed. Required Skills & Qualifications: 8+ years of experience in application/production support and leading support teams. Hands-on experience with Postman and API troubleshooting. Familiarity with HTTP status codes and common server error diagnostics. Proficiency in tools such as Grafana, Datadog, Coralogix, or similar. Strong troubleshooting, debugging, and performance-tuning abilities. Experience in incident management, change control processes, and technical documentation. Strong leadership, organizational, and communication skills. Ability to function both independently and collaboratively in a fast-paced environment. Good to Have: Experience with automation scripting/tools to reduce manual effort. Working knowledge of AWS cloud services, including alert configuration and tracing in APM/log aggregation tools (e.g., ELK, Splunk). Familiarity with Agile methodologies, Kanban, and JIRA. Understanding of CI/CD pipelines and DevOps culture. Required Skills for Application Support Lead Job postman Grafana Coralogix Datadog Our Hiring Process Screening (HR Round) Technical Round 1 Technical Round 2 Final HR Round