Datacore.co.in

Job Title: Customer Service Representative / International Client Support Executive Location: Rohini, New Delhi (2 minutes from Metro Station) Job Type: Full-Time | Night Shift | In-Office Salary: ₹15,000 – ₹75,000/month + Unlimited Incentives About the Role Datacore is hiring Customer Service Representatives for its International Sales Division . This role involves handling high-intent inbound and outbound inquiries from USA, UK, Canada, and Australia , and converting them into premium clients using consultative selling and client relationship management . This is a voice-based, client-facing role ideal for professionals with experience in inside sales, telesales, BPO voice process, customer support, or client acquisition , offering global exposure and unlimited earning potential . Key Responsibilities Manage incoming and outgoing international client calls and inquiries via phone, email, and chat. Understand client requirements and provide tailored solutions. Convert qualified leads into paying clients using consultative telesales techniques. Maintain accurate CRM records and follow-ups to ensure client satisfaction and retention. Achieve and exceed monthly sales, conversion, and client engagement targets . Conduct virtual consultations and product/service demonstrations for international clients. Build trust and long-term relationships with high-value clients. Represent Datacore with professionalism, empathy, and cultural sensitivity. Requirements 2–8 years of experience in Inside Sales, International Telesales, Customer Service, Voice Process, BPO, or Client Acquisition . Excellent English communication and negotiation skills . Fluency in English, Hindi, and Punjabi is mandatory. Strong closing skills with a target-driven and goal-oriented mindset . Comfortable working night shifts (7:00 PM – 7:00 AM IST) , 5.5 days/week. Proficient with Excel, Google Sheets, and CRM systems . Freshers with strong communication skills and willingness to learn are welcome. What We Offer Fixed salary + unlimited high-paying incentives . Transparent career growth path with regular performance reviews and promotions. Regular training, mentorship, and skill enhancement programs . Exposure to global markets (USA, UK, Canada, Australia). Timely salary and incentive payouts every month. A professional, target-driven, and collaborative work culture. Work Schedule Shift: 9-hour night shift (7:00 PM – 7:00 AM IST). Week: 5.5 days (alternate Saturdays off). Mode: In-office only (Rohini, New Delhi). About Datacore Datacore is a global services company operating across Matrimony, EdTech, FinTech, BPO, and E-commerce sectors. We serve clients across India, USA, UK, Canada, and Australia , providing growth opportunities in international client service and telesales . Why Join Us Work in a high-energy, performance-driven, international customer service environment . Earn unlimited incentives with no cap. Gain global exposure and rapid career advancement. Be part of a company that values professionalism, growth, and client satisfaction . Apply Now Call/WhatsApp: +91 9560994512 Location: Rohini, New Delhi Job Type: Full-Time | Night Shift | In-Office Job Type: Full-time Pay: ₹15,000.00 - ₹75,000.00 per month Experience: Inside sales: 1 year (Required) Language: Punjabi (Required) English (Required) Work Location: In person