Principal Technical Support Engineer - Java/J2EE Pegasystems

2.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

You will be the face of Pega, aiming to provide world-class technical support and advice on the use of Pegasystems Products and Applications. Making it easy, pleasant, and rewarding for customers to work with us, you will collaborate with colleagues and customers globally. As the Principal Technical Support Engineer (PTSE) within Global Customer Support (GCS), you will serve as the initial point of contact for customers to address issues, enhancing customer satisfaction and loyalty through superior support services for Pegas products. Your role as the PTSE involves leveraging your knowledge of Pegasystems products, technical environments, and customer business objectives to drive support cas...

Posted 2 months ago

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Principal Technical Support Engineer Pegasystems

2.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

As a Principal Technical Support Engineer (PTSE) at Pega, your primary role within Global Customer Support (GCS) will be to serve as the initial contact point for customers, addressing their technical issues and ensuring customer satisfaction and loyalty by delivering superior support services for Pegasystems products. You will leverage your expertise in Pegasystems products, technical environments, and customer business objectives to efficiently resolve support cases by yourself or in collaboration with other Pega team members. Your ability to identify, propose, and implement solutions in a flexible and team-oriented environment will be crucial in driving timely and quality resolutions for ...

Posted 2 months ago

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Principal Engineer, Technical Support - 11 Customer Engagement Pegasystems

6.0 - 10.0 years

0 Lacs

karnataka

On-site

As a Principal Technical Support Engineer (PTSE) at Pega, you will play a crucial role in Global Customer Support (GCS) by being the primary technical point of contact for customers, addressing their issues and striving to enhance customer satisfaction and loyalty through superior support services for Pegasystems products. Your responsibilities will include utilizing your expertise in Pegasystems products and technical environments to effectively manage support cases, ensuring timely and high-quality resolution for customers worldwide. You will collaborate with internal teams and customers to understand their business objectives and provide solutions that meet their needs. To excel in this r...

Posted 3 months ago

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