Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
6.0 - 11.0 years
9 - 14 Lacs
mumbai, bengaluru
Work from Office
About the Business Group: Oracle Customer Success Services is a critical component of our organization, dedicated to ensuring the success of our customers through a comprehensive set of services and solutions. As a member of this team, you will play a vital role in delivering exceptional support and services to our premium customers, helping them maximize the value of their Oracle investments. Responsibilities: Deliver expert-level support and services on Oracle database, engineered systems, and cloud technologies to premium customers Collaborate with customers to ensure they get the best out of our products, covering the entire life cycle of the product, from architecture design to maintenance Provide technical guidance and expertise on Oracle database technology, including architecture, performance tuning, and troubleshooting Troubleshoot complex technical issues, including installation, patching, and upgrade problems Perform database migrations, patching, and upgrades, ensuring minimal downtime and optimal system performance Work with Oracle engineered systems, such as Exadata and ZDLRA, to deliver high-quality support and services Develop and maintain strong relationships with customers, ensuring their satisfaction and success with our products Stay up-to-date with the latest Oracle technologies and trends, continuously improving technical skills and knowledge Mandatory Skills: Minimum 10 years of experience as an Oracle database engineer/DBA Deep understanding of Oracle Database Architecture, including RAC, ASM, and Data Guard Extensive experience with Golden Gate replication and cloud technologies Expert-level skills in database troubleshooting, performance tuning, and optimization Strong knowledge of Oracle engineered systems, including Exadata and ZDLRA Excellent written and verbal communication skills, with the ability to articulate complex technical concepts to customers Ability to work under pressure, think quickly, and remain calm in stressful situations Good to Have Skills: Experience with Oracle cloud services, including Oracle Cloud Infrastructure (OCI) and Oracle Database Cloud Service Knowledge of emerging technologies, such as Artificial Intelligence (AI) and Machine Learning (ML), and their applications in database management Familiarity with DevOps tools and methodologies, including automation and continuous integration Certification in Oracle database administration, such as OCP or OCM Self-Test Questions: Can you describe your experience with Oracle database technology, including your understanding of Oracle Database Architecture and Golden Gate replication? How do you stay current with the latest Oracle technologies and trends, and how do you apply that knowledge to deliver exceptional support and services to customers? Can you provide an example of a complex technical issue you've troubleshooted, and how you resolved it? How do you communicate complex technical concepts to customers, and what strategies do you use to ensure their satisfaction and success with our products? Can you describe your experience with Oracle engineered systems, including Exadata and ZDLRA, and how you've used them to deliver high-quality support and services to customers?
Posted 1 day ago
6.0 - 10.0 years
12 - 17 Lacs
mumbai
Work from Office
The Customer Success Services (CSS) is a unit within the Oracles Customer Service Organization that establishes long-term relationships with many of Oracle's customers through annuity-based service contracts and project based one-time services. CSS services team sells from a broad IT-services portfolio both in fixed price and T&M basis. CSS services are typically requested by large Oracle customers that require the utmost attention to real mission critical applications and processes. CSS covers the majority of large-scale Oracle customers. Oracle Customer Success Services provides unmatched, tailored support that ensures organizations Oracle technology investments deliver the cutting-edge innovation and performance your business requires to compete, all while coexisting within your IT environment. CSS is industry-leading expertise with the highest customer satisfaction to support organizations business every step of the way. At least 7 plus years of experience with Oracle Database Administrator/Consultant/Support Engineer Available to work in 24X7 capability . Install, configure, and Administer Oracle Database/RAC 11g,12c,19c. Expert knowledge of Oracle Database Architecture, RAC, and Performance Tuning . Good Database troubleshooting & performance tuning skills . Worked on Database upgrades and patching . Knowledge on Performance Tuning of Oracle Instance and SQL Tuning . Good communication and customer management skills. BE/BTech and/or MS in Computer Science or equivalent preferred Oracle Database / Exadata / OCI Certification - Preferred Candidates having optional skills of PL SQL and SQL, Exadata, Goldengate is a Plus! Experience in Oracle Enterprise Manager (OEM) 11g/12c/13c is a plus. Sharp technical troubleshooting skills. Good understanding of support processes. Ability to manage escalated technical situations & develop action plans. Ability to spot proactive services that benefit of customer. Ability to facilitate issues with Development and Support. Strong analytical skills. Some travel may be required. Detailed Description and Job Requirements As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As an Advanced Support Engineer, you will interface with the customers IT staff on a regular basis. Either at the clients site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance, and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. Responsibilities The Customer Success Services (CSS) is a unit within the Oracles Customer Service Organization that establishes long-term relationships with many of Oracle's customers through annuity-based service contracts and project based one-time services. CSS services team sells from a broad IT-services portfolio both in fixed price and T&M basis. CSS services are typically requested by large Oracle customers that require the utmost attention to real mission critical applications and processes. CSS covers the majority of large-scale Oracle customers. Oracle Customer Success Services provides unmatched, tailored support that ensures organizations Oracle technology investments deliver the cutting-edge innovation and performance your business requires to compete, all while coexisting within your IT environment. CSS is industry-leading expertise with the highest customer satisfaction to support organizations business every step of the way. At least 7 plus years of experience with Oracle Database Administrator/Consultant/Support Engineer Available to work in 24X7 capability . Install, configure, and Administer Oracle Database/RAC 11g,12c,19c. Expert knowledge of Oracle Database Architecture, RAC, and Performance Tuning . Good Database troubleshooting & performance tuning skills . Worked on Database upgrades and patching . Knowledge on Performance Tuning of Oracle Instance and SQL Tuning . Good communication and customer management skills. BE/BTech and/or MS in Computer Science or equivalent preferred Oracle Database / Exadata / OCI Certification - Preferred Candidates having optional skills of PL SQL and SQL, Exadata, Goldengate is a Plus! Experience in Oracle Enterprise Manager (OEM) 11g/12c/13c is a plus. Sharp technical troubleshooting skills. Good understanding of support processes. Ability to manage escalated technical situations & develop action plans. Ability to spot proactive services that benefit of customer. Ability to facilitate issues with Development and Support. Strong analytical skills. Some travel may be required. Detailed Description and Job Requirements As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As an Advanced Support Engineer, you will interface with the customers IT staff on a regular basis. Either at the clients site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance, and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential.
Posted 1 day ago
8.0 - 13.0 years
2 - 2 Lacs
hyderabad
Work from Office
SUMMARY LOCATION : Mumbai, Fort DOMAIN: PostgreSQL Database Level (L1/L2/L3) : L2 Required Relevant Domain Experience : 4-6 Years relevant experience Job Type (Onsite/Remote): Onsite Shift details (General/ 24X7) : Onsite support 24 X 7 Qualification : B.E./Diploma/BSC/BTech (No education gap, Full time) 1. B.E. / Diploma [ In Computers Science, IT, Electronics & Telecommunication] [ Civil and Mechanical not preferred] 2. B.Sc. -IT 3. BCA or MCA [ Full time course from reputed University] 4. No gap in education [ Passing year for S.S.C, H.S.C. and Degree/Diploma to be mentioned] Certifications Required if ANY : Relevant Certification (Preference) Specific Remarks/Requirement by customer: PostgreSQL Database troubleshooting and Database Cluster Setup working experience is Mandatory. Role Purpose We are seeking an experienced PostgreSQL Database Administrator to join our team. The ideal candidate will have strong technical skills and experience in managing and supporting PostgreSQL Database including PCS Cluster Setup and Database migration, new Database server provisioning, replication, Link Servers, Hardening, patching in day-to-day operations . JOB RESPONSIBILITIES Experience with database technologies, designing data architecture, and monitoring and enforcing database rules Manage and maintain PostgreSQL databases. Ensure database performance, integrity, and security. Design and implement database systems. Monitor and optimize database performance. Ensure data integrity and security. Develop and implement backup and recovery processes. Plan and execute disaster recovery strategies. Collaborate with development and operations teams. Automate database tasks and processes. Perform database tuning and optimization. Troubleshoot database issues and provide solutions. Maintain database documentation and standards. Implement database upgrades and patches. Implement database migration to latest version. Monitor database health and performance metrics. Ensure compliance with data protection regulations. Provide support for database-related issues. Develop and maintain database scripts and tools. Conduct database capacity planning. Stay updated with the latest database technologies and trends. Technical Skills/Knowledge Requirement 1) Database troubleshooting, Hardening, patching (Must) 2) DB cluster Setup (Must) 3) Foreign data wrappers (Must) 4) Database Migration (Must) 5) Replication (Good to Have) 6) Maintenance Job (Must) 7) User Management (Must) 8) DB performance (Must)
Posted 4 days ago
2.0 - 6.0 years
5 - 10 Lacs
hyderabad
Remote
Job Title: Integration Support Specialist Company: InfoSync Location: Remote Position: Full-Time About the Role: We are looking for an Integration Support Specialist to support and configure IT integrations, troubleshoot data issues, and ensure smooth system connectivity. The role requires strong problem-solving, SQL skills, and the ability to work in a collaborative, fast-paced environment. Key Responsibilities: Support, troubleshoot, and resolve client integration issues/tickets Configure and maintain integration solutions, including FTP/SFTP data exchange Perform data analysis and root cause investigation for missing/inaccurate data Monitor systems for data accuracy and timely data exchange Create SOPs and support on-call rotation Requirements: 2-5 years of experience in integration support or related IT role Strong problem-solving and analytical skills SQL scripting (intermediate level create/debug) Good communication skills (written & verbal) Exposure to APIs, data exchange, or system integration preferred
Posted 1 week ago
4.0 - 6.0 years
0 Lacs
bengaluru, karnataka, india
On-site
We create possibilities that move life and commerce forward Welcome to Manhattan. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices. In the warehouse, on the road and in the store, we make what was once impossible, possible. If you want to tackle complex problems and redefine markets, you've come to the right place. Position/ Job Description Single point of contact for our customers and the Brand Ambassadors of Manhattan Associates who are responsible for continued Customer Success . Provide support on market-leading supply chain solutions offered by Manhattan Associates and help customers achieve their business goals. Additionally responsible for providing new design solution for customer specific business requirements like enhancements, new functionality implementation, etc., Design activities include gathering the requirements, providing configuration, process recommendations and functional design document to the customer to arrive at an efficient business solution. Support activities include working with customer on our application issue, troubleshoot and provide feasible workarounds and conclusive root cause analysis. Contribute towards building and improving customer flow and domain/business knowledge base. Work with technical team in developing new design solutions and permanent fix for our application issues. Testing responsibility including regression test scenarios to validate critical customer workflows to ensure all critical aspects of the implementation are working as expected along with successful delivery and deployment of our solution in customer production including post deployment support. Ability to handle production outages and peak season support. Provide immediate workarounds on critical incidents to reduce business impact within prescribed SLA. Demonstrate quick thinking, analytical skills and problem solving to provide faster [sometimes out of the box] solutions to our customer business problems and help increase the ROI. Should be able to independently support medium or high complexity customers. May need to augment customer's level 2 support team to provide effective solution as part of Manhattan Premier Support program. Should be able to work across various products/versions offered by Manhattan Associates in the same segment as per the need. Collaborate efficiently with internal teams within Manhattan Associates to ensure the customer requests are handled with appropriate priority along with providing the needed business context. Customer management - Take ownership of periodic meetings with the customers to discuss various topics. Anticipate customer mood based on the direct interactions and help provide inputs to Manhattan Associates management. Position/ Job Minimum Requirements Bachelor's or foreign equivalent degree in engineering, science or related technical field. Minimum 4 years of experience in supporting or implementing any supply chain packaged application software such as Distribution/Warehouse Management, Order Management, Labor Management, Transportation Management. Minimum 1 year of exposure to Cloud Software troubleshooting methods including [but not limited to] exposure to Postman, Kibana, Grafana etc. Minimum 2 years of experience with database troubleshooting using Oracle SQL or exposure to any related relational database. Minimum 1 year of exposure to UNIX/LINUX. Should know basic commands. Strong analytical and problem-solving skills. Excellent interpersonal and communication [written and oral] skills. Committed to diversity and inclusion At Manhattan, it's about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members backgrounds, experiences and perspectives add to us as a whole and make us unique. We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
chandigarh
On-site
As an Oracle Database Administrator, your role will involve managing Oracle Database Administration for versions 11g and 12c, including Oracle RAC and Data Guard database administration. You will be responsible for creating and maintaining databases for development, testing, production, and training purposes. This includes database installations, upgrades, and regular patching. You will interface with Oracle Corporation for technical support, register for database alerts, and take necessary actions. Performance analysis and tuning for the database, as well as managing complex Oracle Environments, will be part of your responsibilities. Hands-on experience in Backup and Recovery using RMAN is required, along with monitoring table and index growth for storage allocation. Ensuring the integrity of the database by enforcing and maintaining database constraints, performing database re-organizations, and providing feedback to Development for improvements are essential tasks. You will troubleshoot and resolve complex Oracle issues, with operating system knowledge on Windows, Linux, and AIX. Additionally, you will assist the Application Team in monitoring performance, tuning queries, designing database modules, tuning database code, reports, code deployments, schema refreshes, post-production support, and bug fixes. Data modeling, maintaining standards and procedures, and ensuring database and data security will also be part of your responsibilities. Capacity planning for databases and servers, estimating database sizing, monitoring CPU and Memory utilization, and providing inputs in design calls to avoid duplication are key tasks. Deployment and support activities including preparing rollback scripts, deploying changes in the production environment, and monitoring databases for impacts due to release changes are crucial. Desired skills include proficiency in English with excellent communication skills, ability to work as part of a team, provide 24x7 support when required, and willingness to participate in non-standard working-time models.,
Posted 2 weeks ago
10.0 - 12.0 years
0 Lacs
mumbai, maharashtra, india
On-site
About the Business Group: Oracle Customer Success Services is a critical component of our organization, dedicated to ensuring the success of our customers through a comprehensive set of services and solutions. As a member of this team, you will play a vital role in delivering exceptional support and services to our premium customers, helping them maximize the value of their Oracle investments. Responsibilities: Deliver expert-level support and services on Oracle database, engineered systems, and cloud technologies to premium customers Collaborate with customers to ensure they get the best out of our products, covering the entire life cycle of the product, from architecture design to maintenance Provide technical guidance and expertise on Oracle database technology, including architecture, performance tuning, and troubleshooting Troubleshoot complex technical issues, including installation, patching, and upgrade problems Perform database migrations, patching, and upgrades, ensuring minimal downtime and optimal system performance Work with Oracle engineered systems, such as Exadata and ZDLRA, to deliver high-quality support and services Develop and maintain strong relationships with customers, ensuring their satisfaction and success with our products Stay up-to-date with the latest Oracle technologies and trends, continuously improving technical skills and knowledge Mandatory Skills: Minimum 10 years of experience as an Oracle database engineer/DBA Deep understanding of Oracle Database Architecture, including RAC, ASM, and Data Guard Extensive experience with Golden Gate replication and cloud technologies Expert-level skills in database troubleshooting, performance tuning, and optimization Strong knowledge of Oracle engineered systems, including Exadata and ZDLRA Excellent written and verbal communication skills, with the ability to articulate complex technical concepts to customers Ability to work under pressure, think quickly, and remain calm in stressful situations Good to Have Skills: Experience with Oracle cloud services, including Oracle Cloud Infrastructure (OCI) and Oracle Database Cloud Service Knowledge of emerging technologies, such as Artificial Intelligence (AI) and Machine Learning (ML), and their applications in database management Familiarity with DevOps tools and methodologies, including automation and continuous integration Certification in Oracle database administration, such as OCP or OCM Self-Test Questions: Can you describe your experience with Oracle database technology, including your understanding of Oracle Database Architecture and Golden Gate replication How do you stay current with the latest Oracle technologies and trends, and how do you apply that knowledge to deliver exceptional support and services to customers Can you provide an example of a complex technical issue you've troubleshooted, and how you resolved it How do you communicate complex technical concepts to customers, and what strategies do you use to ensure their satisfaction and success with our products Can you describe your experience with Oracle engineered systems, including Exadata and ZDLRA, and how you've used them to deliver high-quality support and services to customers Career Level - IC3
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
You will be the single point of contact for our customers and the Brand Ambassadors of Manhattan Associates, responsible for ensuring continued Customer Success. Your role will involve providing support on market-leading supply chain solutions offered by Manhattan Associates to help customers achieve their business goals. Additionally, you will be responsible for providing new design solutions for customer-specific business requirements such as enhancements and new functionality implementations. Your support activities will include working with customers on application issues, troubleshooting, providing feasible workarounds, and conducting conclusive root cause analysis. You will also contribute towards building and improving the customer flow and domain/business knowledge base. Collaborating with the technical team, you will assist in developing new design solutions and permanent fixes for application issues. As part of your responsibilities, you will be involved in testing, including regression test scenarios to validate critical customer workflows, ensuring all aspects of the implementation are working as expected. You will also be accountable for the successful delivery and deployment of solutions in customer production, including post-deployment support. In cases of production outages or peak season support, you will be required to provide immediate workarounds on critical incidents within the prescribed SLA to minimize business impact. Your role will demand quick thinking, analytical skills, and problem-solving abilities to provide faster solutions to customer business problems and help increase the ROI. You should be capable of independently supporting small or medium complexity customers and may need to augment the customer's level 2 support team as part of the Manhattan Premier Support program. Furthermore, you should be adept at working across various products/versions offered by Manhattan Associates in the same segment as per the need. Minimum Requirements: - Experience Range: 2+ years - Bachelors or foreign equivalent degree in engineering, science, or a related technical field - Limited experience in supporting or implementing any supply chain packaged application software such as Warehouse Management - Limited exposure to Cloud Software troubleshooting methods, including tools like Postman, Kibana, Grafana, etc. - Limited experience with database troubleshooting using Oracle SQL or exposure to any related relational database - Limited exposure to UNIX/LINUX and basic command knowledge - Strong analytical and problem-solving skills - Excellent interpersonal and communication (written and oral) skills Diversity and Inclusion: At Manhattan, we are committed to diversity and inclusion. We believe that our team members" backgrounds, experiences, and perspectives add to us as a whole and make us unique. You will be welcomed to a supportive environment that values cultural celebrations, interest groups, and volunteer opportunities, where your true self is always appreciated.,
Posted 3 weeks ago
3.0 - 5.0 years
20 - 25 Lacs
mumbai
Work from Office
Position Purpose Provide a brief description of the overall purpose of the position, why this position exists and how it will contribute in achieving the teams goal. The role is within Front to booking eTrading Application Production group responsible globally for technical support and project deliveries. The Production Engineer will be part of a multi-disciplined, providing support to the production elements of the Electronic Trading applications. The role is centred on application production and requires a wide range of technical skills. Systems are complex so as part of support activities the range of technical skills involved is wide. All team members are expected to quickly develop, or already have, a good understanding of eTrading systems. Each engineer in the team has applications and technologies allocated to them and they are expected to be, or quickly become experts in these areas. Areas include but not limited to: In-house pricing application for FX products, algorithmic trading components, STP, monitoring, alerting, connectivity, and server build. Out of hours, work is regularly required, particularly at weekends. The team also provides on-call support. Responsibilities Direct Responsibilities Responsible for efficient resolution of issues to minimize impact to clients and internal users including liaising team members, management, vendors, other internal IT teams. Perform activities related to implementation and rollout for upgrades of existing services. Pro-actively monitor, manage, and improve availability and performance of the production environments (from presentation and application layers to middleware and databases) Provide main coverage in the Follow the Sun support model: perform regular checks and handover to other support teams in Singapore and New York. Pro-actively manage the capacity of production applications Plan and implement application releases, load tests and configuration changes Customize production tools (monitoring, batch scheduling, backups etc.) Provide feedback and propose solutions to management on performance, capacity Contributing Responsibilities 1. Platform Stability & Monitoring Monitor and maintain the derivatives execution platform, ensuring high availability and performance. Conduct incident management, problem resolution, and change management to minimize disruptions. Proactively identify and resolve technical issues to ensure smooth business operations. 2. Technical Support & Collaboration Serve as the main point of contact for the Development team, troubleshooting issues and coordinating fixes. Work closely with business analysts, architects, and infrastructure teams to design, deploy, and enhance systems. Implement upgrades, patches, and new functionalities while ensuring minimal impact on users. 3. Documentation & Knowledge Sharing Maintain and update technical documentation for processes, configurations, and troubleshooting guides. Share best practices and knowledge with the global support team to improve efficiency. Required Skills & Qualifications Strong IT Background with expertise in Linux, Bash scripting, and database troubleshooting (SQL/Oracle). Java troubleshooting and familiarity with Python scripting. Experience with Jenkins/Ansible automation. Familiarity with monitoring tools. Knowledge of network protocols. Desirable Skills: Understanding of financial markets, derivatives trading, and FIX protocol. Experience with Windows PowerShell, Fluentbit/Filebeat/Kibana, and Kafka. Personal Attributes Team player with strong analytical and problem-solving skills. Self-motivated, detail-oriented, and organized with the ability to prioritize tasks effectively. Excellent communication skills (written and verbal) to collaborate across teams. Adaptable and quick learner, capable of mastering new systems and technologies. Why Join Us? Opportunity to work in a dynamic, global environment supporting cutting-edge trading platforms. Collaborate with cross-functional teams to drive innovation and system improvements. Develop expertise in high-performance, low-latency trading systems. Technical & Behavioral Competencies System administration Strong knowledge on Linux/Unix systems with ability to tune Operating systems for optimum performance. Good knowledge on windows Strong all-around IT background and proven experience in electronic trading markets on similar environments. Scripting (Python, PERL, Shell, SQL....) and development skills for administration, monitoring and support tools. Databases exposure to or skills in SQL Server and Oracle ECN connectivity Good network and firewall infrastructure understanding. Good understanding of multicast messaging (ideally in a Tibco Rendezvous environment). Ability to analyze network captures Knowledge of Capital Markets business and environments is essential DEVOPS tools like Ansible, Jenkins, Bitbucket, Teamcity, Artifactory, etc. Experience on Tools like Geneos, Dynatrace, Bladelogic, Autosys, CFT, MQ, SFTP, Splunk, Graphana, etc. Specific Qualifications (if required) Graduate degree in Engineering, Computer Science. 3-5 years of experience in Application support. Knowledge on banking application will be preferable. Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Ability to deliver / Results driven Communication skills - oral & written Creativity & Innovation / Problem solving Transversal Skills: (Please select up to 5 skills) Ability to understand, explain and support change Ability to develop and adapt a process Ability to develop others & improve their skills Ability to inspire others & generate people's commitment Ability to manage a project Education Level: Bachelor Degree or equivalent.
Posted 3 weeks ago
4.0 - 9.0 years
6 - 9 Lacs
hyderabad
Hybrid
Employment Type:C2H Candidate should have 4-10 Years on any WMS tool preferable Korber/High jump WMS development or L2/L3 Support experience.Candidate should be Bachelor in CS/IT or Eng. background.Candidate should understand functional Supply chain system.Should have strong warehouse/Logistics operations knowledge. Should have play a role of Implement Team member and exposure into build a new warehouse.Candidate should have understanding and end to end enhancement exposure of picking, Packing and Shipping module. Candidate should have exposure into built new Interface or enhancement with Host System.Should have good understanding of Advantage Architect Development and Enhancements.Latest Certification Preferred.Exposure into Korber other modules like Labor and yard Management will be a Advantage. Sound Understanding of Korber Architect and Page editor.Strong skill in PLSQL SSRS, Korber Reports development and Enhancement.Experienced Into Zebra Label Printing Solution setup and enhancement.Experienced Into API, XML, Json Interface Setup, build and customize Import system. Must have SQL Database Troubleshooting, Indexing, Performance, Automation experience.Experience into any .NET Technology will be preferred.
Posted 3 weeks ago
6.0 - 11.0 years
9 - 14 Lacs
mumbai, bengaluru
Work from Office
About the Business Group: Oracle Customer Success Services is a critical component of our organization, dedicated to ensuring the success of our customers through a comprehensive set of services and solutions. As a member of this team, you will play a vital role in delivering exceptional support and services to our premium customers, helping them maximize the value of their Oracle investments. Responsibilities: Deliver expert-level support and services on Oracle database, engineered systems, and cloud technologies to premium customers Collaborate with customers to ensure they get the best out of our products, covering the entire life cycle of the product, from architecture design to maintenance Provide technical guidance and expertise on Oracle database technology, including architecture, performance tuning, and troubleshooting Troubleshoot complex technical issues, including installation, patching, and upgrade problems Perform database migrations, patching, and upgrades, ensuring minimal downtime and optimal system performance Work with Oracle engineered systems, such as Exadata and ZDLRA, to deliver high-quality support and services Develop and maintain strong relationships with customers, ensuring their satisfaction and success with our products Stay up-to-date with the latest Oracle technologies and trends, continuously improving technical skills and knowledge Mandatory Skills: Minimum 10 years of experience as an Oracle database engineer/DBA Deep understanding of Oracle Database Architecture, including RAC, ASM, and Data Guard Extensive experience with Golden Gate replication and cloud technologies Expert-level skills in database troubleshooting, performance tuning, and optimization Strong knowledge of Oracle engineered systems, including Exadata and ZDLRA Excellent written and verbal communication skills, with the ability to articulate complex technical concepts to customers Ability to work under pressure, think quickly, and remain calm in stressful situations Good to Have Skills: Experience with Oracle cloud services, including Oracle Cloud Infrastructure (OCI) and Oracle Database Cloud Service Knowledge of emerging technologies, such as Artificial Intelligence (AI) and Machine Learning (ML), and their applications in database management Familiarity with DevOps tools and methodologies, including automation and continuous integration Certification in Oracle database administration, such as OCP or OCM Self-Test Questions: Can you describe your experience with Oracle database technology, including your understanding of Oracle Database Architecture and Golden Gate replication? How do you stay current with the latest Oracle technologies and trends, and how do you apply that knowledge to deliver exceptional support and services to customers? Can you provide an example of a complex technical issue you've troubleshooted, and how you resolved it? How do you communicate complex technical concepts to customers, and what strategies do you use to ensure their satisfaction and success with our products? Can you describe your experience with Oracle engineered systems, including Exadata and ZDLRA, and how you've used them to deliver high-quality support and services to customers?
Posted 4 weeks ago
3.0 - 7.0 years
0 Lacs
hyderabad, telangana
On-site
As an Onsite Infrastructure Support Resource for the EWS Solution, you will be responsible for maintaining and optimizing server architecture, diagnosing hardware issues, and ensuring the integrity and security of backed-up data. Your expertise in firewalls, RAID configurations, disaster recovery planning, and change management processes will be crucial in this role. Additionally, your ability to communicate effectively with technical and non-technical stakeholders, along with your strong analytical skills to troubleshoot complex issues, will be highly valued. Your roles and responsibilities will include documenting and reporting daily activity statistics, diagnosing technical issues, maintaining software integrity and security through updates and patching, and ensuring the proper functioning of servers critical to the EWS solution. You will also be involved in hardware upgrades, attending to VAPT observations, monitoring performance, overseeing network configuration and management, and resolving network-related problems impacting the EWS application. Furthermore, you will be responsible for backups and restoration of databases and applications, following escalation procedures for complex issues, coordinating with senior engineers and vendors as needed, monitoring storage usage, troubleshooting database-related issues, and applying patches and updates to address vulnerabilities and bugs. Your continuous evaluation and improvement of processes related to the operation and support of the EWS solution will be essential in this role. This is a full-time position with benefits including health insurance and provident fund. The work schedule is during the day shift, and the work location is in person. If you are interested in this opportunity, you can speak with the employer at +91 9999999999.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
Black Duck Software, Inc. is dedicated to assisting organizations in building secure, high-quality software to minimize risks and enhance speed and productivity. As a recognized leader in application security, Black Duck offers SAST, SCA, and DAST solutions that empower teams to efficiently identify and resolve vulnerabilities and defects in both proprietary code and open source components. By leveraging a combination of cutting-edge tools, services, and expertise, Black Duck enables organizations to optimize security and quality in DevSecOps and throughout the software development life cycle. We are currently looking for a proficient and experienced SFDC Certified Administrator & Production Support to join our team. In this role, your primary responsibility will be to deliver top-notch support to end-users by troubleshooting issues, maintaining system integrity, and collaborating with stakeholders to address operational challenges related to Black Duck's core enterprise applications. While this position is not focused on development, it necessitates hands-on proficiency in Salesforce and NetSuite applications, problem-solving abilities, and effective communication skills. As a member of the Enterprise applications team, you will have the opportunity to work in a collaborative and innovative environment where your contributions will directly impact global business operations. **Role Responsibilities:** **Application Support & Troubleshooting:** - Serve as a Tier 2 support resource for resolving escalated issues with Enterprise Applications including Salesforce (SFDC), Boomi, and NetSuite applications. - Debug and troubleshoot Salesforce Flows, Apex code, and other configurations to pinpoint and resolve root causes of issues. - Collaborate with multiple development teams to address and resolve production issues related to system integration, including troubleshooting complex challenges involving REST API, system permissions, and other integration components. **SQL & Database Troubleshooting:** - Write and analyze complex SQL and SOQL queries to identify data inconsistencies or issues. - Possess a strong understanding of relational databases and data models in Salesforce, NetSuite, and other integrated applications. **NetSuite Administration & Support:** - Provide support for NetSuite UI issues and perform general administrative tasks. - Troubleshoot integration or data discrepancies related to NetSuite. **System Administration:** - Install and manage SFDC packages, perform data imports/exports, and configure system settings. - Analyze integration failures and data exchange issues. - Support ongoing Salesforce administration tasks such as updating user permissions and creating new users. **Customer & Stakeholder Communication:** - Act as the main point of contact for business users, ensuring clear and effective communication regarding issue resolution. - Explain technical issues in a non-technical manner to business users. - Manage end users" expectations to ensure high customer satisfaction. **Documentation:** - Create detailed user stories in Jira to facilitate efficient issue resolution by the development team. - Maintain comprehensive documentation for troubleshooting processes, known issues, and resolutions. **Required Qualifications:** - Prior experience in customer service or helpdesk support. - Excellent verbal and written communication skills to interact effectively with business users and technical teams. - Ability to manage SLAs, track tickets, and ensure timely issue resolution. - Strong analytical skills to troubleshoot and debug production issues efficiently. - SFDC Administrator Certification is mandatory. - Proficiency in Salesforce administration, APEX code, and SFDC data structures. - Ability to write and analyze complex SQL queries and understand relational databases. - Expertise in SFDC Flow Automation. - Familiarity with REST API concepts. - Extensive knowledge of Salesforce Communities and their configuration. - Experience working with Jira or similar tools for creating detailed user stories. **Preferred Qualifications:** - Experience supporting enterprise-level applications in a fast-paced environment. - Platform Developer Certification. - Experience working with CPQ. - Familiarity with NetSuite, including basic navigation and key functionality. - Understanding of ServiceNow or similar IT service management tools for incident tracking. Join Black Duck Software, Inc. and be a part of our dynamic team where your expertise will make a significant impact on our global business operations.,
Posted 1 month ago
7.0 - 11.0 years
0 Lacs
haryana
On-site
As a member of the Support organization at Oracle, your primary focus is to deliver post-sales support and solutions to the Oracle customer base, while also acting as an advocate for customer needs. Your responsibilities include resolving post-sales non-technical customer inquiries through various communication channels and addressing technical questions related to the use of and troubleshooting for Oracle's Electronic Support Services. You will serve as a key point of contact for customers, facilitating customer relationships with Support and providing guidance to internal Oracle employees on a wide range of customer situations and escalated issues. Oracle Customer Success Services (CSS) offers tailored support to ensure that organizations" investments in Oracle technology deliver cutting-edge innovation and performance necessary for competitive business environments, while seamlessly integrating within their IT infrastructure. CSS is renowned for its industry-leading expertise and commitment to customer satisfaction, supporting organizations at every step of their journey. To be successful in this role, you should have a minimum of 7 years of experience as an Oracle Database Administrator, Consultant, or Support Engineer. You must be available to work in a 24x7 capacity and possess expertise in installing, configuring, and administering Oracle Database/RAC versions 11g, 12c, and 19c. In addition, you should have in-depth knowledge of Oracle Database Architecture, RAC, and Performance Tuning, along with strong troubleshooting and performance tuning skills. Experience with database upgrades, patching, performance tuning of Oracle instances, and SQL tuning is essential. A degree in BE/BTech and/or MS in Computer Science or equivalent is preferred, and holding Oracle certifications in Database, Exadata, or OCI is a plus. Candidates with additional skills in PL SQL, SQL, Exadata, Goldengate, and Oracle Enterprise Manager (OEM) will be given preference. The role requires sharp technical troubleshooting abilities, a good understanding of support processes, and the capability to manage escalated technical situations, develop action plans, and proactively identify services that benefit customers. Strong analytical skills, effective communication, and customer management capabilities are essential for success in this position. Some travel may be necessary as part of the job responsibilities. As a Senior Systems Engineer, you will engage with customers" IT staff to resolve moderately complex technical issues related to Oracle products, either on-site or remotely. You are expected to work independently with general guidance from management while providing updates on progress and status. Oracle values inclusion and diversity, empowering employees to contribute to innovation and growth. The company offers a supportive work environment with competitive benefits, flexible medical, life insurance, and retirement options, and opportunities for global career development. If you require accessibility assistance or accommodation during the employment process due to a disability, please reach out to us via email at accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.,
Posted 1 month ago
4.0 - 9.0 years
6 - 10 Lacs
Telangana
Work from Office
We have Immediate Openings on Koerber WMS Support Specialist for Contract to Hire role for multiple clients. Candidate should have 4-10 Years on any WMS tool preferable Korber/High jump WMS development or L2/L3 Support experience. Candidate should be Bachelor in CS/IT or Eng. background. Candidate should understand functional Supply chain system. Should have strong warehouse/Logistics operations knowledge. Should have play a role of Implement Team member and exposure into build a new warehouse. Candidate should have understanding and end to end enhancement exposure of picking, Packing and Shipping module. Candidate should have exposure into built new Interface or enhancement with Host System. Should have good understanding of Advantage Architect Development and Enhancements. Latest Certification Preferred. Exposure into Korber other modules like Labor and yard Management will be a Advantage. Sound Understanding of Korber Architect and Page editor. Strong skill in PLSQL SSRS, Korber Reports development and Enhancement. Experienced Into Zebra Label Printing Solution setup and enhancement. Experienced Into API, XML, Json Interface Setup, build and customize Import system. Must have SQL Database Troubleshooting, Indexing, Performance, Automation experience. Experience into any .NET Technology will be preferred. If you are interested in, please share the update profile with below details. Current CTC Expected CTC Notice Period Total Experience Relevant Experience
Posted 2 months ago
4.0 - 9.0 years
6 - 9 Lacs
Hyderabad
Hybrid
Employment Type:C2H Candidate should have 4-10 Years on any WMS tool preferable Korber/High jump WMS development or L2/L3 Support experience.Candidate should be Bachelor in CS/IT or Eng. background.Candidate should understand functional Supply chain system.Should have strong warehouse/Logistics operations knowledge. Should have play a role of Implement Team member and exposure into build a new warehouse.Candidate should have understanding and end to end enhancement exposure of picking, Packing and Shipping module. Candidate should have exposure into built new Interface or enhancement with Host System.Should have good understanding of Advantage Architect Development and Enhancements.Latest Certification Preferred.Exposure into Korber other modules like Labor and yard Management will be a Advantage. Sound Understanding of Korber Architect and Page editor.Strong skill in PLSQL SSRS, Korber Reports development and Enhancement.Experienced Into Zebra Label Printing Solution setup and enhancement.Experienced Into API, XML, Json Interface Setup, build and customize Import system. Must have SQL Database Troubleshooting, Indexing, Performance, Automation experience.Experience into any .NET Technology will be preferred.
Posted 2 months ago
3.0 - 7.0 years
14 - 15 Lacs
Sikanderpur
Work from Office
Job Title: SQL Database Specialist Location: Sikanderpur, Gurgaon (On-site) Notice Period: Immediate iSource Services is hiring for one of their client for the position of SQL Database Specialist About the Role - We are looking for a skilled SQL Database Specialist to support database management, testing, and documentation for our upcoming Mobile App project. The ideal candidate will have strong experience in SQL database handling, a good understanding of quality testing, and proficiency in MS Office for creating documentation and presentations. Key Responsibilities: Manage and maintain SQL databases ensuring high performance and availability Perform quality testing and validation for mobile app functionalities Collaborate with developers and QA teams to identify and resolve issues Create and maintain technical documentation, reports, and PPTs Assist in process optimization related to database and testing workflows Requirements: Experience in testing mobile applications (functional and quality testing) Proficient in MS Office (Word, Excel, PowerPoint Strong analytical and troubleshooting skills Good communication and documentation abilities
Posted 2 months ago
3.0 - 6.0 years
4 - 6 Lacs
Kochi
Work from Office
Assist with resolving technical issues, handle routine inquiries, and escalate complex cases. Maintain support records, aid in product updates, meet SLAs, analyze metrics, and build skills in cybersecurity, cloud, and networking technologies. Health insurance
Posted 3 months ago
8.0 - 11.0 years
25 - 30 Lacs
Gurugram
Remote
Role Summary: We are seeking a highly experienced Sybase ASE Database Administrator with a minimum of 7+ years of progressive working knowledge in database technologies. The selected candidate will ensure reliability, performance, and availability across Production, Disaster Recovery (DR), User Acceptance Testing (UAT), and Development environments , supporting these systems on a 24x7 basis . Key Responsibilities: Database Administration & Maintenance: Sybase ASE 16.0 database administration. Database backup/dump, restore/load operations. Database migration, version upgrades, and patch management. Database and server recovery during outages or failures. User/Login management: creation, password resets, configuration. Performance Monitoring & Troubleshooting: Troubleshoot blocking, deadlocks, and other performance bottlenecks. Query optimization and index management. Regular database health monitoring and performance tuning. Incident & Problem Management: Manage Severity 1/2/3H incidents with detailed root cause analysis (RCA). Restore services after unexpected outages or disruptions. Scripting & Automation: Develop Shell and SQL scripts to automate monitoring and administrative tasks. Sybase Replication Server Support: Configure and troubleshoot Sybase Replication Server for data consistency and reliability. General Troubleshooting: ASE-specific troubleshooting (connectivity, configuration, operational anomalies). Proactive detection and resolution of potential production issues.
Posted 3 months ago
8 - 12 years
20 - 22 Lacs
Navi Mumbai
Work from Office
Strong experience min 8 years in Oracle, Maria DB, Mongo DB, PostgreSQL and any other additional Database. Manage, maintain, and optimize Oracle databases (including versions 11g onwards up to 19c). Migrating data to SQL AND NOSQL DATABASES. Good to have knowledge in Administration, configuration, deployment, management, architecture, security of NOSQL Databases like REDIS, KEYDB, COUCH DATABASE. Install, configure, and upgrade Oracle database software, patches, and tools. Knowledge of regular database backups and implement robust disaster recovery solutions. Monitor database performance and take necessary actions to improve performance and scalability. Provide expert support in database troubleshooting, performance tuning, and query optimization. Implement and maintain database security policies, user access management, and auditing. Ensure compliance with internal security policies and external regulations. Tune database queries, optimize SQL performance, and improve indexing strategies. Monitor database resource usage and implement measures for optimal performance. Implement, Manage, maintain, and ensure high availability and manage Oracle Real Application Clusters (RAC). Implement, Manage, maintain, and ensure high availability and manage Oracle Data Guard, Oracle Golden Gate. Work closely with development teams to optimize database queries, applications, and configurations. Provide support to application teams for database-related issues and troubleshooting. Create and maintain documentation related to database architecture, standards, and procedures. Work on database consolidation and cloud database migration as required. Develop and maintain shell scripts and PL/SQL procedures for automation of database tasks. Lead database-related projects and ensure timely delivery of deliverables. Provide regular reports on database performance, health, and capacity. Required Qualifications: Education: Bachelors or Masters degree in Computer Science, Information Technology, or related field. Experience: Minimum of 8 years of hands-on experience as an DBA. Understanding of cloud databases (AWS RDS, Oracle Cloud, etc.) is a plus. Oracle Certified Professional (OCP) or Oracle Certified Master (OCM) certification. Mandatory Certified (Any one) 1) MONGODB/ REDIS/ CouchDB Certification from MONGODB University/REDIS University/ CouchBase 2) MARIADB or MYSQL Certification from OEM Soft Skills: Excellent problem-solving and troubleshooting skills. Strong communication skills to interact with various teams and stakeholders. Ability to work under pressure and manage multiple tasks in a fast-paced environment. Strong attention to detail and organizational skills. Knowledge of ITIL practices and database management best practices.
Posted 4 months ago
6.0 - 10.0 years
9 - 14 Lacs
noida, gurugram
Work from Office
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Oracle Customer Success Services provides unmatched, tailored support that ensures organizations Oracle technology investments deliver the cutting-edge innovation and performance your business requires to compete, all while coexisting within your IT environment. CSS is industry-leading expertise with the highest customer satisfaction to support organizations business every step of the way. At least 7 plus years of experience with Oracle Database Administrator/Consultant/Support Engineer Available to work in 24X7 capability . Install, configure, and Administer Oracle Database/RAC 11g,12c,19c. Expert knowledge of Oracle Database Architecture, RAC, and Performance Tuning . Good Database troubleshooting & performance tuning skills . Worked on Database upgrades and patching . Knowledge on Performance Tuning of Oracle Instance and SQL Tuning . Good communication and customer management skills. BE/BTech and/or MS in Computer Science or equivalent preferred Oracle Database / Exadata / OCI Certification - Preferred Candidates having optional skills of PL SQL and SQL, Exadata, Goldengate is a Plus! Experience in Oracle Enterprise Manager (OEM) 11g/12c/13c is a plus. Sharp technical troubleshooting skills. Good understanding of support processes. Ability to manage escalated technical situations & develop action plans. Ability to spot proactive services that benefit of customer. Ability to facilitate issues with Development and Support. Strong analytical skills. Some travel may be required. Detailed Description and Job Requirements As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As an Advanced Support Engineer, you will interface with the customers IT staff on a regular basis. Either at the clients site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance, and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential.
Posted Date not available
6.0 - 10.0 years
12 - 17 Lacs
mumbai
Work from Office
The Customer Success Services (CSS) is a unit within the Oracles Customer Service Organization that establishes long-term relationships with many of Oracle's customers through annuity-based service contracts and project based one-time services. CSS services team sells from a broad IT-services portfolio both in fixed price and T&M basis. CSS services are typically requested by large Oracle customers that require the utmost attention to real mission critical applications and processes. CSS covers the majority of large-scale Oracle customers. Oracle Customer Success Services provides unmatched, tailored support that ensures organizations Oracle technology investments deliver the cutting-edge innovation and performance your business requires to compete, all while coexisting within your IT environment. CSS is industry-leading expertise with the highest customer satisfaction to support organizations business every step of the way. At least 7 plus years of experience with Oracle Database Administrator/Consultant/Support Engineer Available to work in 24X7 capability . Install, configure, and Administer Oracle Database/RAC 11g,12c,19c. Expert knowledge of Oracle Database Architecture, RAC, and Performance Tuning . Good Database troubleshooting & performance tuning skills . Worked on Database upgrades and patching . Knowledge on Performance Tuning of Oracle Instance and SQL Tuning . Good communication and customer management skills. BE/BTech and/or MS in Computer Science or equivalent preferred Oracle Database / Exadata / OCI Certification - Preferred Candidates having optional skills of PL SQL and SQL, Exadata, Goldengate is a Plus! Experience in Oracle Enterprise Manager (OEM) 11g/12c/13c is a plus. Sharp technical troubleshooting skills. Good understanding of support processes. Ability to manage escalated technical situations & develop action plans. Ability to spot proactive services that benefit of customer. Ability to facilitate issues with Development and Support. Strong analytical skills. Some travel may be required. Detailed Description and Job Requirements As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As an Advanced Support Engineer, you will interface with the customers IT staff on a regular basis. Either at the clients site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance, and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential. Responsibilities The Customer Success Services (CSS) is a unit within the Oracles Customer Service Organization that establishes long-term relationships with many of Oracle's customers through annuity-based service contracts and project based one-time services. CSS services team sells from a broad IT-services portfolio both in fixed price and T&M basis. CSS services are typically requested by large Oracle customers that require the utmost attention to real mission critical applications and processes. CSS covers the majority of large-scale Oracle customers. Oracle Customer Success Services provides unmatched, tailored support that ensures organizations Oracle technology investments deliver the cutting-edge innovation and performance your business requires to compete, all while coexisting within your IT environment. CSS is industry-leading expertise with the highest customer satisfaction to support organizations business every step of the way. At least 7 plus years of experience with Oracle Database Administrator/Consultant/Support Engineer Available to work in 24X7 capability . Install, configure, and Administer Oracle Database/RAC 11g,12c,19c. Expert knowledge of Oracle Database Architecture, RAC, and Performance Tuning . Good Database troubleshooting & performance tuning skills . Worked on Database upgrades and patching . Knowledge on Performance Tuning of Oracle Instance and SQL Tuning . Good communication and customer management skills. BE/BTech and/or MS in Computer Science or equivalent preferred Oracle Database / Exadata / OCI Certification - Preferred Candidates having optional skills of PL SQL and SQL, Exadata, Goldengate is a Plus! Experience in Oracle Enterprise Manager (OEM) 11g/12c/13c is a plus. Sharp technical troubleshooting skills. Good understanding of support processes. Ability to manage escalated technical situations & develop action plans. Ability to spot proactive services that benefit of customer. Ability to facilitate issues with Development and Support. Strong analytical skills. Some travel may be required. Detailed Description and Job Requirements As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As an Advanced Support Engineer, you will interface with the customers IT staff on a regular basis. Either at the clients site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance, and use and repair/workarounds for Oracle products. You should be highly experienced in some Oracle products and several platforms that are being supported. You will be expected to work with only general guidance from management while advising management on progress/status. Job duties are varied and complex utilizing independent judgment. May have project lead role. Because of substantial customer interfacing, a demonstrated ability to work with customers on an independent basis with exceptional communication skills, while consistently achieving the highest levels of customer satisfaction is essential.
Posted Date not available
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
73564 Jobs | Dublin
Wipro
27625 Jobs | Bengaluru
Accenture in India
22690 Jobs | Dublin 2
EY
20638 Jobs | London
Uplers
15021 Jobs | Ahmedabad
Bajaj Finserv
14304 Jobs |
IBM
14148 Jobs | Armonk
Accenture services Pvt Ltd
13138 Jobs |
Capgemini
12942 Jobs | Paris,France
Amazon.com
12683 Jobs |