Software Specialist - Technical Support Rosmerta Technologies Limited

2.0 - 6.0 years

0 Lacs

haryana

On-site

As a Software Specialist, you will play a critical role in maintaining our software systems, ensuring data integrity through regular backups, and providing essential technical support to minimize downtime. Your collaboration with the Head Office IT team will be vital in implementing effective problem-solving strategies and supporting various software projects. Your responsibilities will include performing and verifying daily backups of critical databases such as MySQL, MSSQL, and PostgreSQL to guarantee data integrity and availability. You will be responsible for providing timely and effective technical support for software breakdowns and issues, diagnosing problems, and implementing solutions to minimize operational disruption. Close coordination with the Head Office IT Team will be required to escalate complex issues, share insights, and collaborate on problem-solving methods and long-term solutions. Additionally, you will offer comprehensive software support for various projects, including installation, configuration, troubleshooting, and user assistance. Documenting all support activities, solutions, and procedures is crucial to building a robust knowledge base. Your contribution to the continuous improvement of IT processes and systems will be highly valued. To qualify for this role, you should have a minimum of 2+ years of experience in a software support or specialist role. Your educational background should include a degree in B.Tech, M.Tech, MCA, BCA, M.Sc. (Computer Science), B.Sc. (Computer Science), or a Graduate with demonstrated Computer Hardware Knowledge. Key skills and competencies required for this position include proficiency in database backup and restoration procedures for MySQL, MSSQL, and PostgreSQL. You should possess strong troubleshooting skills for various software applications and operating systems, along with a basic understanding of computer hardware components and their interaction with software. Excellent communication and interpersonal skills are essential for effective coordination with internal teams and the Head Office IT. Your ability to work independently and as part of a team in a fast-paced environment, along with strong problem-solving abilities and attention to detail, will be critical to your success in this role.,

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Database Administrator II Halodoc

3.0 - 7.0 years

0 Lacs

karnataka

On-site

As a Database Administrator (DBA) at Halodoc, you will play a crucial role in ensuring the smooth operation and optimization of our database systems. Your expertise in both relational databases like MySql and PostgreSQL, as well as NoSQL databases such as documentDB and MongoDB on AWS, will be essential for maintaining the integrity and security of our data. Your responsibilities will include implementing best practices for database access and security, handling database migration tasks using AWS services, and collaborating with the Site Reliability Engineering (SRE) team on database automation. You will be expected to monitor database performance metrics using tools like PMM, AWS RDS console, performance insights, and cloudwatch to proactively identify and resolve potential issues. With your hands-on experience in planning and executing database activities with minimal downtime, you will work closely with the development team to design effective database solutions. Proficiency in SQL, PL/SQL, and database scripting languages will be essential for your success in this role, along with a good understanding of different file formats like xml, yml, json, and parquet. Additionally, your role will involve engaging in service capacity planning, demand forecasting, performance analysis, and system tuning in AWS. You will be expected to write runbooks effectively and automate repeatable actions to enhance operational efficiency. Familiarity with tools like Jenkins, Gitlab, terraform, and other development tools will be advantageous. To qualify for this position, you should have 3 to 6 years of industry experience and exposure to AWS services like DynamoDB, DocumentDB, Redshift, DMS, and CloudWatch. An interest in learning DevOps on AWS will be a valuable asset as you contribute to our dynamic and innovative work environment. At Halodoc, you will have the opportunity to work with cutting-edge technologies, receive comprehensive medical insurance benefits, use MacBooks provided for work, and enjoy a hybrid work mode for flexibility. Join us in revolutionizing healthcare in Indonesia and beyond by becoming a part of our dedicated and forward-thinking team.,

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