3 Database Programs Jobs

Job Description (Posting). Job Title:Knowledge Manager Job Category:Service Excellence/Service AssuranceDepartment/Group:Value Plus PRF NO: 1979014, 1962823, 1979014Location Multiple Job DescriptionROLE AND RESPONSIBILITIES Collaborate with key leaders to define data needs Develop and implement a comprehensive, innovative knowledge/content management structure to ensure the efficient dissemination of information across a broad spectrum of functions and users Drive the development and implementation of important information to improve service Develop comprehensive professional development to train employees to access and analyze data throughout the organization Develop strategies for long-term, sustainable systems to support the delivery of instruction Facilitate communication between stakeholders, successfully facilitating necessary negotiations Recommend, implement, and administer methods and procedures to enhance Knowledge Management operations Maintain currency of knowledge with respect to relevant curriculum, technology, marketing, and/or systems Gather data on user experience and implements plans of action to improve user experiences Provide general leadership, guidance, and support to relative team members in order to collaborate, give feedback, develop plans, and reach team and individual goals Working knowledge of ITIL framework. Prior Service desk experience a must Experience in online knowledge management, knowledge management tools Experience in Content writing and instructional design Exposure to similar role for a minimum of 1 Year. Experience of working in 24/7 environment. Experience with Excel, Access and other database programsExperience Desirable 2 year or more experience in similar role. Experience on Desktop support, application supportSkills and Knowledge Strong interpersonal skills Accredited certification on Content Writing / Instructional design Accredited certification on Knowledge management is added advantage Excellent written and oral communication skills demonstrated experience in the ability to communicate with, engage and inspire a wide range of audiences Ability to develop, plan and implement short and long-range goals Ability to keep current on technological developments/trends Ability to evaluate resources for applicability to projects Ability to write and deliver complex documents for sophisticated audience. (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases Qualification B-Tech Skill (Primary) Cloud Services-Processes-IT Process Engineering

Quest Mindshare is looking for a Project Manager to join their team. As one of the fastest growing online data collections companies in the industry, Quest offers a global reach and a variety of audiences. In this role, you will be responsible for overseeing the entire project life cycle for surveys, ensuring proper execution, budgeting, and timeliness for all deliverables. As a Project Manager at Quest, you will work closely with various online teams in a coordination role. Your responsibilities will include project coordination and implementation, client relationship management, and collaboration with internal departments such as quotation, programming, translation, and sampling. You will be managing multiple projects simultaneously while maintaining a strong client service orientation. To succeed in this role, you must be highly self-motivated with superior organizational skills and attention to detail. You should have a demonstrated commitment to accuracy and completeness of information, as well as the ability to handle tight deadlines for multiple projects. Proficiency in Microsoft applications, including Excel, is required, along with excellent written and verbal communication skills. The ideal candidate will have experience using database programs to manipulate large amounts of data and understand sampling methodology, incidence, quotas, and response rates. A college diploma or equivalent related experience is preferred. Quest offers a collaborative, supportive, and energetic work environment with opportunities for professional development and growth. Employees can enjoy vacation/PTO, competitive salary, employee appreciation programs, and a culture of trust and autonomy. If you are looking for a fast-paced, challenging, and exciting work environment, Quest Mindshare may be the perfect fit for you.,

As a Mechanical Engineer with 5 to 6 years of experience in manufacturing and production floors, you will be responsible for analyzing customers" business requirements and objectives. Your primary focus will be on implementing the DELMIAWorks solution successfully in the customers" environment and ensuring a smooth transition to go live. To excel in this role, you must possess a solid understanding of manufacturing principles, including order management, warehouse operations, production processes, and quality standards. Hands-on experience with Manufacturing Execution Systems is essential, and familiarity with EnterpriseIQ would be advantageous. Your responsibilities will include assessing customers" business needs, tailoring the solution to meet their objectives, and configuring the application to align with their requirements. You will also be involved in data conversion, training users on application use and configuration, and assisting customers with testing and rollout. Additionally, you will collaborate with customers to identify and recommend business process improvements, as well as analyze and specify application enhancements. Your ability to work with both customers and internal stakeholders to resolve issues promptly and ensure a successful implementation will be crucial to your success in this role. Ideally, you should have consulting experience, strong training and customer service skills, and familiarity with large database programs. Knowledge of EDI formats, Crystal Reports writing, and APICS certification would be valuable assets in fulfilling your responsibilities effectively. If you are looking for a challenging opportunity to apply your manufacturing expertise and consulting skills in Coimbatore, this role offers a platform to make a significant impact on customers" operations and drive continuous improvement in their business processes.,