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5.0 - 9.0 years

0 Lacs

karnataka

On-site

Role Overview: The Workforce Planning team plays a crucial role in providing data, analytics, and resource management services to ensure that Customer Operations staffing levels align with the business needs. As a member of this team, you will be responsible for delivering actionable insights to the business delivery teams, including forecasting & planning, efficiency tracking, headcount reporting, and seating and space utilization. Your role will serve as the key interlock between Customer Operations, Human Resources, and Finance. Key Responsibilities: - Develop detailed resource models for headcount utilization and the needs of major CO delivery team functions - Deliver forecasting for int...

Posted 1 day ago

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