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1.0 - 6.0 years

11 - 21 Lacs

Noida, Gurugram, Bengaluru

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System Administration & Database Management User/profile/role management Security and data back-ups Duplicate management and database cleaning Management of Salesforce and Pardot integration Management of other 3 rd party integrations User Support & Training Troubleshoot day-to-day technical queries from users and help them create ad-hoc reports and dashboards Develop and maintain training materials and provide training to end-users Manage onboarding of new users Improvement Act as the go-to expert on all things Salesforce, developing strategy and setting priorities for development roadmap along with platform head Continually gather requirements from users and implement improvements to ensure requirements are met Stay up-to-date with the latest releases from Salesforce in order to identify and implement the most relevant new functionalities Identify and implement opportunities for increased productivity through workflows and 3rd party integrations Collaborate with Sales Management to help define and improve sales team processes that operate within Salesforce Maintain and improve reporting infrastructure Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive of every task or responsibility. Skills & Requirements Required: 2+ years hands-on experience as a Salesforce administrator Hands on experience on HTML 5, Angular, Web API will be added advantage Professional-level English Experience working with and implementing 3rd party integrations Breadth of knowledge of Salesforce functionalities (rather than deep expertise in one area) Willingness to take ownership of Salesforce and proactively collaborate with users and management Desired: Salesforce Advanced Administrator Certification Pardot administration experience Experience working within a consulting research organization A background in software development (particularly database development) Location - Gurugram,Bengaluru,Noida,Hyderabad

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