3 Database Environment Jobs

As the Business Operations Supervisor at Ansys, your primary responsibility will be to collaborate with various departments such as Sales, Sales Operations, Legal, Export Compliance, and Accounting to manage customer quotes and orders, as well as create software license entitlement information. In this role, you will lead a team of Business Operations Specialists, ensuring the accuracy of orders, maintaining records, and preparing reports. Your role is crucial in bridging the gap between design and reality by providing quality customer service, resolving issues, and driving procedural adherence across departments. Key duties of the position include processing software license orders, generating accurate license keys, assisting customers with ANSYS Customer Portal access, ensuring data integrity through CRM checks, and acting as a liaison with the sales channel to provide support. You will also collaborate with various departments to improve workflow, coach and mentor team members, lead group discussions and projects, and approve complex orders. Additionally, you will be required to supervise and manage Business Operations staff, maintain effective working relationships, evaluate staff performance, and assist in hiring activities. To qualify for this role, you should possess a Bachelor's Degree in Business with a minimum of 5 years of experience in billing, order processing, or customer service, or an Associate's Degree with a minimum of 7 years of relevant experience. Strong interpersonal and communication skills, excellent customer service orientation, and the ability to work effectively with senior business managers are essential. Experience in a database environment, proficiency in Microsoft Office, and the ability to handle sensitive information are also required. Preferred qualifications include a minimum of 8 years of experience in a similar environment, a Bachelor's Degree in Accounting or Business, previous coaching/mentoring experience, and familiarity with Salesforce CRM, Snowflake, and PowerBI. Process improvement experience is also advantageous. At Ansys, we are committed to fostering a workplace that values diversity, supports employee growth, and encourages innovation. Our core values of adaptability, courage, generosity, and authenticity guide our actions and behaviors, promoting teamwork, mastery, and outstanding results. If you are passionate about driving human advancement through innovative technology and transformational solutions, Ansys offers a dynamic and collaborative environment where you can thrive and make a real impact. Join us in shaping the future of simulation technology and empowering customers to achieve their design goals efficiently and cost-effectively. Visit www.ansys.com to learn more about our global initiatives and career opportunities.,

As a Business Operations Specialist II at Ansys, you play a crucial role in collaborating with various departments like Sales, Sales Ops, Legal, Accounting, and Export Compliance to streamline customer order processing and license key generation. Your responsibilities include verifying order accuracy, maintaining records, preparing reports, and ensuring compliance with company policies. With your ability to handle complex tasks independently, you provide essential support to the sales channel by delivering timely and accurate license keys and software license entitlement information. Your proactive approach in improving workflow and delivering value-added customer service is instrumental in enhancing operational efficiency. Your role involves processing software license orders and stock orders through multiple CRM systems, verifying license agreements, and ensuring data integrity. You act as a liaison between the sales channel and customers, offering quality customer service and resolving issues effectively. Collaborating with legal, accounting, and sales departments, you facilitate adherence to procedures and policies. Your excellent communication skills, attention to detail, and ability to multitask in a fast-paced environment contribute to your success in this role. Moreover, your experience in database management, report generation, and proficiency in Microsoft Office are valuable assets in fulfilling your duties effectively. To excel in this role, you are required to have an Associate's Degree or a minimum of 4 years of experience in billing, order processing, or customer service. Strong customer service orientation, organizational skills, and analytical abilities are essential for success in this position. Preferred qualifications include prior CRM experience, a Bachelor's Degree in Accounting or Business, and familiarity with servicing global customers. Experience with Salesforce, Snowflake, and PowerBI, as well as a track record of process improvement, are advantageous. As part of the Ansys team, you contribute to powering innovation that drives human advancement. The company's commitment to stakeholders, core values of adaptability, courage, generosity, and authenticity, and actions focused on setting audacious goals and delivering outstanding results shape the organizational culture. Ansys values diversity and inclusivity, creating a workplace where employees from diverse backgrounds are valued, supported, and empowered to thrive. The company's dedication to fostering innovation and collaboration through employee programs and learning communities underscores its commitment to excellence and customer success. Join Ansys to collaborate with visionary leaders and make a difference in the world with cutting-edge technology and transformative solutions. Embrace the challenge of pushing the boundaries of simulation technology to empower customers in bringing innovative products to market efficiently and cost-effectively. At Ansys, you will discover a culture built on respect, autonomy, and ethics, where learning, discovery, and collaboration drive continuous growth and achievement. Be part of a workplace where disciplined intellect meets strategic direction to create real impact on people's lives, all while upholding high standards of excellence and integrity. Ansys, an S&P 500 company and a member of the NASDAQ-100, has been recognized for its commitment to excellence and responsible business practices through various awards, including Newsweek's Most Loved Workplace globally and in the U.S., Gold Stevie Award Winner, and Americas Most Responsible Companies. As part of the Ansys team, you contribute to a workplace where you can be proud of your accomplishments and make a meaningful difference in the world. For more information and to explore career opportunities at Ansys, visit www.ansys.com.,

As a Business Analyst in the Information Technology & Services industry, you will have the following responsibilities: You will be independently handling calls with the Onshore team, driving projects, creating project flows, and documentations. Monitoring the team's progress and maintaining work reports will be crucial aspects of your role. Your experience in wireframing and data modeling will be valuable, along with your knowledge of development processes and methodologies. Acting as a bridge between client requirements and developers" understanding will be a key part of your responsibilities. A background in Blockchain is preferred, as well as experience in developing dashboards using Power BI. Internally, you will adhere to all company policies and procedures, including the Standards of Business Conduct and the Employee Handbook. You will also ensure compliance with applicable laws and regulations, reporting any violations through the company's designated channels. Assisting in internal control failure remediation efforts and participating in self-assessment processes will be part of your internal responsibilities. You will play a role in advising management on the need for additional policies to support analysis activities, while maintaining strict confidentiality in line with HIPAA regulations and company policy. To qualify for this role, you should have a Bachelor's degree in any stream, preferably science and engineering, along with excellent verbal and written communication skills. A minimum of 3 years of experience as a business analyst in the IT industry or equivalent positions is required. Experience in a database environment for developing queries and reports is preferred. Skills in flow diagrams, wireframing, team handling, reasoning, analytical thinking, data analysis, and communication are essential. Adaptability to different shifts, teams, and roles, along with a disciplined and systematic approach to work, are also important qualities. This is a full-time remote position in the Information Technology & Services sector, with the flexibility to work from anywhere in India, including Gurgaon and Ludhiana.,