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0.0 - 3.0 years
0 Lacs
karnataka
On-site
As a Real Time Monitoring Specialist, you will be responsible for various tasks related to data management and connectivity in a dialler environment. Your key responsibilities will include real-time monitoring, data uploading, reporting, and management in the dialler system. You will play a crucial role in ensuring seamless connectivity and enhancing business outcomes through data churning strategy and implementation. Additionally, you will be in charge of DND scrubbing, tracking downtime, monitoring PRI levels, and providing timely responses to escalations. Your role will also involve analyzing connectivity and business improvements, as well as identifying deviations in data behavior and implementing corrective and preventive measures effectively. To excel in this role, you should possess good communication skills and a working knowledge of Excel. A minimum qualification of Graduation is required, along with 6 months to 2 years of experience working with dialler systems such as Genesys, Avaya, CISCO, Dhrishti, etc. This position is full-time and permanent, with a day shift schedule. The ideal candidate should be able to communicate in Kannada, Tamil, or Telugu, and be willing to work in person at the Bangalore, Karnataka location. If you are reliable and committed to relocating for this opportunity, please contact the employer at +91 9015955109. In summary, as a Real Time Monitoring Specialist, you will play a vital role in ensuring data accuracy, connectivity efficiency, and business success through proactive monitoring and strategic analysis. Your contributions will be instrumental in driving continuous improvement and operational excellence in the dialler environment.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
As a part of your duties, you will be responsible for checking the client's calendar to identify scheduled investor calls. This task accounts for 5% of your role. Subsequently, you will proceed to register for the investor calls, which constitutes 10% of your responsibilities. Your primary task will involve joining the scheduled investor calls and recording them using the designated tools. This key duty holds a significant weightage of 50% in your role. Following the call, you will be required to upload the recorded calls onto the client's portal, which is allocated 5% of your time. Additionally, part of your responsibilities will include transcribing the recorded calls using Audacity software, with a weightage of 10% attached to this task. Finally, you will be responsible for matching the recorded calls with the transcribed versions, which accounts for 20% of your role. Overall, your role will encompass various tasks related to managing and documenting investor calls efficiently and accurately.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
noida, uttar pradesh
On-site
ComparePolicy.com believes in establishing long-term relationships with both clients and employees. Valuing employee competencies, the company provides opportunities and an environment for growth. Investing in employees, ComparePolicy.com helps sharpen their skills and competencies. Success at ComparePolicy.com relies on skilled, dedicated, experienced, and disciplined professionals. The company aims to set new industry standards by hiring individuals committed to realizing their full potential. With guidance from industry experts and company-sponsored training, employees are encouraged to evolve and strengthen their skills. ComparePolicy.com offers an excellent platform for learning and growth, along with competitive industry remuneration. The company is seeking enthusiasts looking to utilize their talents and seize opportunities. Interested candidates can submit their CVs to careers@comparepolicy.com. Location: Noida Roles and Responsibilities: - Designing and modifying CRM for outbound processes - Knowledge of outbound routes and trunks - Maintaining PRI and SIP - Configuring GSM Gateway - Handling data uploading and re-churning - Creating and modifying agent IDs - Managing pacing parameters for productivity - Maintaining records of daily dialer downloads - Analyzing calling strategies and resolving issues - Designing and modifying IVR - Uploading and maintaining voice files for IVR - Basic understanding of Salesforce Administration - Managing customer service, collections, sales, and marketing campaigns - Maintaining dialer KPIs for process improvement - Setting up data communication using IP addresses, broadband, and leased lines - Installing and uninstalling OS, network tools, and software applications - Knowledge of firewall setup - Responsible for system, hardware allocation, and configuration management - Monitoring and administering IT infrastructure including laptops, desktops, and printers - Installation and configuration of Windows Operating System - Familiarity with web servers, control panels, file sharing servers, etc. Industry Type: BPO / Call Centre Experience: 3 - 4 years Education: Any Graduate Employment Type: Full-Time, Permanent Salary: No bar for the right candidate Email ID: Recruit@comparepolicy.com (Mohd Mujeeb) Contact: +91-9311238043, +91-9311238042,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
kolkata, west bengal
On-site
As a Dialer Executive, you will be tasked with managing and operating our auto-dialer system for outbound calling campaigns. Your primary responsibilities will include uploading data, monitoring live campaigns, generating reports, and coordinating with operations to ensure smooth dialer operations and high productivity. Your key responsibilities will involve managing daily dialing campaigns using the dialer software, uploading leads/data, monitoring call flow, tracking agent login/logout and productivity in real-time, and resolving dialer-related issues or escalating them to the tech team as needed. Additionally, you will be required to coordinate with operations for campaign updates. The ideal candidate for this role should have at least 1 year of experience in a similar position. This is a full-time job that offers Provident Fund benefits. The work location for this role is in person. For further details or to speak with the employer, you can contact them at +91 7428600622.,
Posted 1 month ago
0.0 - 4.0 years
0 Lacs
jaipur, rajasthan
On-site
You will be responsible for checking and uploading data (text and images) on the company's websites, mobile apps, and content management platforms. K4 Media & Technologies is a Jaipur-based company that focuses on internet and interactive media development. The company specializes in creating internet brands, engaging websites, and social media campaigns. The team consists of coders, storytellers, and marketing experts who excel in social, digital, and interactive media.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
kochi, kerala
On-site
As an ERP Coordinator, you will be responsible for overseeing the implementation and management of the University's ERP system. Your duties will include data uploading and correction within the ERP, preparing timetables, upgrading question papers, and coordinating student feedback responses. Additionally, you will be involved in computer system maintenance, network troubleshooting, configuration, and any other responsibilities assigned. To qualify for this role, you should hold a degree in Computer Science, Information Technology, or Computer Applications. Proficiency in MS SQL, MySQL, or equivalent database management systems is required. A minimum of one year of experience in a relevant field is preferred. This is a full-time, permanent position with benefits such as Provident Fund. The work schedule is during day shifts, and the work location is on-site. If you are interested in this opportunity, please contact the employer at +91 7593896799 to discuss further details.,
Posted 1 month ago
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