5.0 - 9.0 years

0 Lacs

noida, uttar pradesh

On-site

As the Database & MIS Manager at Empor, you will be responsible for enhancing the scalability and performance of the existing database architecture. Your role will involve developing database structures and features based on organizational needs, ensuring data security and restoration policies are in place, and conducting diagnostic tests to evaluate performance metrics. It will be your responsibility to develop procedures to maintain data integrity and quality while preparing and presenting system performance reports to senior managers. You will also be involved in performing database maintenance, migration, and upgrading hardware and software as necessary. Documenting processes and adhering to best practices in database management will be crucial aspects of your role. Staying updated with developments and trends in database management is essential, along with establishing close working relationships with both internal and external vendors to maximize data sourcing opportunities. Collaborating closely with internal departments to track list performance and making decisions on the structure of a CRM platform to ensure seamless operation across the organization will be part of your responsibilities. Segmenting customer databases, identifying new leads, and developing strategies to optimize ROI will also fall under your purview. You will be tasked with maintaining high levels of cooperation between various departments and conducting data selection, analysis, and management efficiently. Additionally, you will manage the maintenance, upkeep, and quality standards of the Master Database, enriching data with industry tagging as required. Your role will involve working on Research & Validation, Data Mining & Modeling, Data Cleansing, and Direct Mailing activities in the Data Centre. In the Response Centre, you will handle Inbound and Outbound activities, Response Management, and Prospect Generation. The E-marketing Centre will require your expertise in E-Mail management & Marketing, Mass E-Mailing, and Online Response activities. Your overall responsibility will be Master Database Management, including creating database objects, adapting to changes in the work environment, and managing competing demands effectively. You will be directly involved in Campaign Management, Data Analytics, Voice & Email, Contact Centre operations, Digital & Direct Marketing, as well as providing online and offline support for Response & Lead generation programs. In summary, as the Database & MIS Manager at Empor, you will play a critical role in managing database operations, ensuring data integrity, and driving effective CRM strategies to support the organization's growth and success.,

Posted 2 days ago

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