1581 Data Security Jobs - Page 50

Urgent Requirement for Grafana, Employment:C2H Notice Period:Immediate We are seeking a skilled Database Specialist with strong expertise in Time-Series Databases, specifically Loki for logs, InfluxDB, and Splunk for metrics. The ideal candidate will have a solid background in query languages, Grafana, Alert Manager, and Prometheus. This role involves managing and optimizing time-series databases, ensuring efficient data storage, retrieval, and visualization. Key Responsibilities: Design, implement, and maintain time-series databases using Loki, InfluxDB, and Splunk to store and manage high-velocity time-series data. Develop efficient data ingestion pipelines for time-series data from various sources (e.g., IoT devices, application logs, metrics). Optimize database performance for high write and read throughput, ensuring low latency and high availability. Implement and manage retention policies, downsampling, and data compression strategies to optimize storage and query performance. Collaborate with DevOps and infrastructure teams to deploy and scale time-series databases in cloud or on-premise environments. Build and maintain dashboards and visualization tools (e.g., Grafana) for monitoring and analyzing time-series data. Troubleshoot and resolve issues related to data ingestion, storage, and query performance. Work with development teams to integrate time-series databases into applications and services. Ensure data security, backup, and disaster recovery mechanisms are in place for time-series databases. Stay updated with the latest advancements in time-series database technologies and recommend improvements to existing systems. Key Skills: Strong expertise in Time-Series Databases with Loki (for logs), InfluxDB, and Splunk (for metrics).

Hiring for Big Data Engineer- Pune Job Title: Big Data Engineer Experience Level: Mid-Level (4+ Years) Job Summary: We are seeking a highly skilled Big Data Engineer to join our data engineering team. The ideal candidate will have experience in designing, developing, and optimizing large-scale data processing systems. You will work with big data technologies to build scalable data pipelines, support advanced analytics, and enable real-time decision-making across the organization. Key Responsibilities: Design and develop scalable data pipelines to ingest, transform, and store structured and unstructured data. Build and maintain distributed processing systems using tools like Apache Spark, Hadoop, Kafka, and Hive . Work closely with data scientists, analysts, and business users to understand data requirements. Ensure data quality, integrity, and lineage across all stages of the pipeline. Develop ETL/ELT processes and optimize existing workflows for performance and reliability. Integrate data from various sources including APIs, databases, and cloud storage systems. Monitor and troubleshoot data pipeline issues and ensure uptime and reliability. Implement data security and governance best practices. Stay updated with the latest trends and technologies in big data and cloud platforms.

Hyland is looking for an experienced test engineer to join our Information Systems team focused on building and supporting test automation across our internal lead to cash applications including Salesforce. The Test Engineer is responsible for writing code/scripts identifying tools for functional and non-functional tests and contributing to the automated test frameworks to ensure the delivery of high quality software and products. The Test Engineer designs test plans procedures and code/scripts to accurately assess new products and updates in accordance to product requirements and department quality standards. The Test Engineer will collaborate with other engineering groups to define document analyze perform and interpret tests for products systems components and software modifications. The Test Engineer will contribute to the establishment and use of the build pipeline. What you will be doing Develop and maintain complex integration functional and non-functional tests and automated test frameworks across teams to ensure the holistic quality of the software Lead and maintain the implementation of the delivery pipeline including test automation frameworks build environments test environments and security Lead the verification of system functionality by executing complex automated and manual tests analyzing results and providing recommendations. Create and manage performance metrics defects/enhancements test cases and test results within a team. Operate as a trusted advisor on issues and trends; provide general consulting services leveraging expertise and best practice knowledge; identify and implement better test tools and automation methodology Analyze and report test results and monitor trends over time; provide guidance to teams to continuously improve Research complex escalations for production issues or software issues to ensure the stability of the application Complete complex peer code reviews for test automation code and incorporate feedback into automated tests Influence and lead on standards and processes of team and events including planning work estimation peer reviews and test design Assess the business value and broader impact of software changes when designing automated tests; contribute to the prioritization of team backlog Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland s Information Systems Security Policy. What will make you successful BS or MS in Computer Science or related field or equivalent experience Experience should be between 3 years to 6 years. Experience with all phases of test lifecycle Experience in software application testing tools methodologies and process framework Experience with test automation and continuous integration tools Experience documenting standards practice guidelines and/or standards Significant experience with test design Significant experience with using source control systems Significant experience in development on Windows/Linux platforms Significant experience with multiple scripting tools Significant experience with build environments and delivery pipelines Significant experience with programming or scripting Experience with database technology Experience with Agile frameworks Demonstrated experience with regression testing Strong oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact Strong organizational multi-tasking and time management skills Strong collaboration skills applied successfully within team as well as with all levels of employees in other areas Strong critical thinking and problem solving skills Good leadership sound judgement and business acumen skills Strong at using original thinking to translate goals into the implementation of new ideas and design solutions Self-motivated with the ability to manage projects to completion Ability to work independently and in a team environment Able to thrive in a fast paced environment Strong attention to detail Driven to learn and stay current professionally Mentor coach train and provide feedback to other team members; may provide feedback to leadership on technical abilities of team Up to 5% travel time required Hyland s Offering We re proud of our culture and take employee engagement seriously. By listening to employees feedback, we re able to provide meaningful benefits and programs to our workforce. Learning & Development - development budget (used for certifications, conferences etc..), tuition assistance program, 4,000+ self-paced online courses, instructor-led webinars, mentorship programs, structured on-boarding experience full of trainings, dedicated Learning & Development department supporting our employees. R&D focus cutting edge technologies, constant modernization efforts, dynamic and innovative environment, dedicated R&D Education Services department to help you grow. Work-life balance culture flexible work environment and working hours (we are working in task-based system!), possibility to work from home, we value trust, and we believe efficiency does not depend on your actual location, however we would like to spend time together in the office! Well-being - private medical healthcare, life insurance, gym reimbursement, psychologist & dietician consultation, wellness manager care, constant wellbeing programs Community Engagement Volunteer time off (12h/year), Hylanders for Hylanders relief found, Mission fit giving, Dolars-for-doers matching gift programs. Diversity & Inclusion employee resource groups, inclusion benefits and policies Niceties & Events snacks and beverages, employee referral program, birthday, baby gifts, constant incentives, and employee programs If you would like to join the company where honesty, integrity and fairness lie in the bottom of values, where people are truly passionate about technology and dedicated to their work connect with us! We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, gender identity or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Title Senior Consultant Location: Hyderabad/Mumbai/Bangalore Education: Bachelor s Job Description: 1. Technical experience related to conversions, interfaces, reports, integrations and custom development 2. Good written, verbal and interpersonal communication skills. 3. Ability to deliver under pressure 4. Self motivated, with the ability to change and competing demands. 5. Excellent troubleshooting skills and tenacity in problem-solving. 6. Experience in client facing and stakeholder management 7. Work with functional teams to ensure the Cloud System is optimized and tailored to meet Organizations needs 8. Deliver the technical components related to implementation, upgrade, and maintenance of the Oracle Cloud systems. 10. Develop and fix reports using BI publisher, extracts. 11. Perform data conversions. 12. Design and develop OIC based integrations. 13. Experience in custom application development and extensions using Apex & VBCS 14. Prepare and submit technical documentation. 15. Participate in requirement collection discussion with business. 16. Manage integration between Cloud and external applications or systems within the organization. 17. Troubleshoot and resolve technical issues. 18. Collaborate with stakeholders to understand their needs and translate them into technical requirements. 19. Provide training and support to business users. 20. Work closely with the IT team to ensure data security, backup, and recovery plans are in place and effective. 21. Collaborate with the Oracle Support on issues that require escalated support. 22. Knowledge of integration tools and third-party applications. 23. ERP Cloud functional certifications are a plus.

Key Responsibilities: Modify and enhance existing Power BI dashboards built on Workday data. Design and develop new dashboards and visualizations to support business operations. Build and manage Power BI data imports from Workday and related systems using APIs or data connectors. Solid understanding of APIs, data gateways, and secure data access. Develop and optimize Power Query (M scripts), and data transformations, data modelling. Ensure data integrity, accuracy, and security within Power BI reports. Stay updated on Power BI and Workday integration capabilities and best practices. Knowledge in Azure, Power Apps is an added advantage.

Hyland Software is widely known as a great company to work for and a great company to do business with. Being a leader in providing software solution for managing content, processes and cases for organizations across the globe we enabled more than 20,000 organizations to digitalize their workplaces and transform their operations. Currently we are looking for a Application Developer 3 Hyland is looking for an experienced Salesforce administrator/developer to join our Information Systems team. In this position, you will be responsible for building solutions within Hyland s Salesforce platform with a focus on configuring within Sales Cloud, Service Cloud and Revenue Cloud managed packages including CPQ and Billing. Qualified candidates thrive on building problem solving solutions for our business teams and will be knowledgeable in declarative and programmatic capabilities within the Salesforce ecosystem as well as integrations with related packages and applications. If you are looking for a robust team to work with and learn from while growing your skills within the Salesforce platform, you will want to check this opportunity out What you will be doing Translate basic apply team standards in solution development Design, prototype, build and configure solution according to best practices and support solution design for other team members Communicate and gain approval from team members on developed solutions; revise and modify as necessary Develop and execute unit and integration testing of business applications and ensure performance is optimal and resolve any issues; advise business customers on testing practices Maintain and support developed solutions Participate in planning prioritizing and estimating incoming work Ensure all solutions are developed and documented in a manner that allows for ease of maintenance by our support team Migrate solutions within DevOps pipeline using designated tools Collaborate with other areas of the business in the development of solutions Identify opportunities to improve team standards and work with peers to drive process improvement Safeguard the security integrity and confidentiality of the companys internal systems and data by following company security protocols Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland s Information Systems Security Policy What will make you successful Bachelors degree in Computer Science or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job Experience should be between 6 years to 10 years Experience building solutions on the Salesforce platform including declarative and programmatic capabilities like flow, lightning web components, apex, SOQL and SOSL Good oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact Good organizational multi-tasking and time management skills Good collaboration skills applied successfully within team Good interpersonal skills; able to maintain solid rapport with team members as well as maintain professionalism with those outside of department Good attention to detail Good ability to handle sensitive information with discretion and tact Ability to work independently and in a team environment Up to 5% of travel time required Hyland s Offering We re proud of our culture and take employee engagement seriously. By listening to employees feedback, we re able to provide meaningful benefits and programs to our workforce. Learning & Development - development budget (used for certifications, conferences ect.), tuition assistance program, 4,000+ self-paced online courses, instructor-led webinars, mentorship programs, structured on-boarding experience full of trainings, dedicated Learning & Development department supporting our employees R&D focus cutting edge technologies, constant modernization efforts, dynamic and innovative environment, dedicated R&D Education Services department to help you grow Work-life balance culture flexible work environment and working hours (we are working in task-based system!), possibility to work from home, we value trust and we believe efficiency does not depend on your actual location, however we would like to spend time together in the office! Well-being - private medical healthcare, life insurance, gym reimbursement, psychologist & dietician consultation, wellness manager care, constant wellbeing programs Community Engagement Volunteer time off (12h/year), Hylanders for Hylanders relief found, Mission fit giving, Dolars-for-doers matching gift programs Diversity & Inclusion employee resource groups, inclusion benefits and policies Niceties & Events culture & outings budgets, snacks and beverages, employee referral program, birthday, baby gifts, constant incentives and employee program If you would like to join the company where honesty, integrity and fairness lie in the bottom of values, where people are truly passionate about technology and dedicated to their work connect with us! We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, gender identity, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Hyland is looking for an experienced test engineer to join our Information Systems team focused on building and supporting test automation across our internal lead to cash applications including Salesforce. The Test Engineer is responsible for writing code/scripts identifying tools for functional and non-functional tests and contributing to the automated test frameworks to ensure the delivery of high quality software and products. The Test Engineer designs test plans procedures and code/scripts to accurately assess new products and updates in accordance to product requirements and department quality standards. The Test Engineer will collaborate with other engineering groups to define document analyze perform and interpret tests for products systems components and software modifications. The Test Engineer will contribute to the establishment and use of the build pipeline. What you will be doing Develop and maintain complex integration functional and non-functional tests and automated test frameworks across teams to ensure the holistic quality of the software Lead and maintain the implementation of the delivery pipeline including test automation frameworks build environments test environments and security Lead the verification of system functionality by executing complex automated and manual tests analyzing results and providing recommendations. Create and manage performance metrics defects/enhancements test cases and test results within a team. Operate as a trusted advisor on issues and trends; provide general consulting services leveraging expertise and best practice knowledge; identify and implement better test tools and automation methodology Analyze and report test results and monitor trends over time; provide guidance to teams to continuously improve Mentor coach train and provide feedback to other team members; may provide feedback to leadership on technical abilities of team Research complex escalations for production issues or software issues to ensure the stability of the application Complete complex peer code reviews for test automation code and incorporate feedback into automated tests Influence and lead on standards and processes of team and events including planning work estimation peer reviews and test design Assess the business value and broader impact of software changes when designing automated tests; contribute to the prioritization of team backlog Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland s Information Systems Security Policy. Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland s Information Systems Security Policy. What will make you successful Bachelors degree in Computer Science or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job Experience should be between 7 years to 12 years. Experience with all phases of test lifecycle Experience in software application testing tools methodologies and process framework Experience with test automation and continuous integration tools Experience documenting standards practice guidelines and/or standards Significant experience with test design Significant experience with using source control systems Significant experience in development on Windows/Linux platforms Significant experience with multiple scripting tools Significant experience with build environments and delivery pipelines Significant experience with programming or scripting Experience with database technology Experience with Agile frameworks Demonstrated experience with regression testing Strong oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact Strong organizational multi-tasking and time management skills Strong collaboration skills applied successfully within team as well as with all levels of employees in other areas Strong critical thinking and problem solving skills Good leadership sound judgement and business acumen skills Strong at using original thinking to translate goals into the implementation of new ideas and design solutions Self-motivated with the ability to manage projects to completion Ability to work independently and in a team environment Able to thrive in a fast paced environment Strong attention to detail Driven to learn and stay current professionally Mentor coach train and provide feedback to other team members; may provide feedback to leadership on technical abilities of team Up to 5% travel time required Hyland s Offering We re proud of our culture and take employee engagement seriously. By listening to employees feedback, we re able to provide meaningful benefits and programs to our workforce. Learning & Development - development budget (used for certifications, conferences etc..), tuition assistance program, 4,000+ self-paced online courses, instructor-led webinars, mentorship programs, structured on-boarding experience full of trainings, dedicated Learning & Development department supporting our employees. R&D focus cutting edge technologies, constant modernization efforts, dynamic and innovative environment, dedicated R&D Education Services department to help you grow. Work-life balance culture flexible work environment and working hours (we are working in task-based system!), possibility to work from home, we value trust, and we believe efficiency does not depend on your actual location, however we would like to spend time together in the office! Well-being - private medical healthcare, life insurance, gym reimbursement, psychologist & dietician consultation, wellness manager care, constant wellbeing programs Community Engagement Volunteer time off (12h/year), Hylanders for Hylanders relief found, Mission fit giving, Dolars-for-doers matching gift programs. Diversity & Inclusion employee resource groups, inclusion benefits and policies Niceties & Events snacks and beverages, employee referral program, birthday, baby gifts, constant incentives, and employee programs If you would like to join the company where honesty, integrity and fairness lie in the bottom of values, where people are truly passionate about technology and dedicated to their work connect with us! We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, gender identity or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Hyland Software is widely known as a great company to work for and a great company to do business with. Being a leader in providing software solution for managing content, processes and cases for organizations across the globe we enabled more than 20,000 organizations to digitalize their workplaces and transform their operations. Currently we are looking for a Application Developer 4 Hyland is looking for an experienced Salesforce administrator/developer to join our Information Systems team. In this position, you will be responsible for building solutions within Hyland s Salesforce platform with a focus on configuring within Sales Cloud, Service Cloud and Revenue Cloud managed packages including CPQ and Billing. Qualified candidates thrive on building problem solving solutions for our business teams and will be knowledgeable in declarative and programmatic capabilities within the Salesforce ecosystem as well as integrations with related packages and applications. If you are looking for a robust team to work with and learn from while growing your skills within the Salesforce platform, you will want to check this opportunity out What you will be doing Translate basic apply team standards in solution development Design, prototype, build and configure solution according to best practices and support solution design for other team members Communicate and gain approval from team members on developed solutions; revise and modify as necessary Develop and execute unit and integration testing of business applications and ensure performance is optimal and resolve any issues; advise business customers on testing practices Maintain and support developed solutions Participate in planning prioritizing and estimating incoming work Ensure all solutions are developed and documented in a manner that allows for ease of maintenance by our support team Migrate solutions within DevOps pipeline using designated tools Collaborate with other areas of the business in the development of solutions Identify opportunities to improve team standards and work with peers to drive process improvement Safeguard the security integrity and confidentiality of the companys internal systems and data by following company security protocols Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland s Information Systems Security Policy What will make you successful Bachelors degree in Computer Science or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job Experience should be between 10 years to 15 years Experience building solutions on the Salesforce platform including declarative and programmatic capabilities like flow, lightning web components, apex, SOQL and SOSL Good oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact Good organizational multi-tasking and time management skills Good collaboration skills applied successfully within team Good interpersonal skills; able to maintain solid rapport with team members as well as maintain professionalism with those outside of department Good attention to detail Good ability to handle sensitive information with discretion and tact Ability to work independently and in a team environment Up to 5% of travel time required Hyland s Offering We re proud of our culture and take employee engagement seriously. By listening to employees feedback, we re able to provide meaningful benefits and programs to our workforce. Learning & Development - development budget (used for certifications, conferences ect.), tuition assistance program, 4,000+ self-paced online courses, instructor-led webinars, mentorship programs, structured on-boarding experience full of trainings, dedicated Learning & Development department supporting our employees R&D focus cutting edge technologies, constant modernization efforts, dynamic and innovative environment, dedicated R&D Education Services department to help you grow Work-life balance culture flexible work environment and working hours (we are working in task-based system!), possibility to work from home, we value trust and we believe efficiency does not depend on your actual location, however we would like to spend time together in the office! Well-being - private medical healthcare, life insurance, gym reimbursement, psychologist & dietician consultation, wellness manager care, constant wellbeing programs Community Engagement Volunteer time off (12h/year), Hylanders for Hylanders relief found, Mission fit giving, Dolars-for-doers matching gift programs Diversity & Inclusion employee resource groups, inclusion benefits and policies Niceties & Events culture & outings budgets, snacks and beverages, employee referral program, birthday, baby gifts, constant incentives and employee program If you would like to join the company where honesty, integrity and fairness lie in the bottom of values, where people are truly passionate about technology and dedicated to their work connect with us! We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, gender identity, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Location: Bangalore - Indraprastha, India Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure. Thales Cyber Security Regional Sales Manager - Data Security Job Description Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure. Thales is hiring an experienced and motivated Regional Sales Manager (RSM) for our Cyber Security Products (CSP) business professional to join our Sales Team. This position is responsible for selling to end-users through channel partners, leveraging all routes to market. The Regional Sales Manager will sell our market-leading Data Security products by understanding of the client s business and the industry in which they thrive, the corresponding Data Protection initiatives identifying how we can match the customer needs, developing compelling business value propositions for our solutions and ultimately closing opportunities. Key Areas of Responsibility Penetration in the specified, primarily white space, account set in territory to identify and drive sales of our solutions Good knowledge of Indian Data Protection Regulations. Driving new business Targeting and penetrating at the CxO level, auditor and practitioner/IT level of these organizations Support to identify, cultivate and formalize relationships with key business partners involved in the advising on and selling of Data Protection Demonstrate the product s capabilities and answer the main technical-sales questions Follow up continuously on all potential sales processes to advance them towards closing Negotiate terms/pricing and close deals Minimum Requirements Bachelor s degree Preferred and/or a minimum of 5 years of proven expertise in Technology and/or Security Solution Sales or equivalent work experience Good experience in IT Cyber Security industry Ability to make decisions independently and manage the accounts or territories with minimal oversight. Strong background in cyber security products and subscription selling with experience working directly with enterprise accounts greater than $2B in revenues. Experience in managing all aspects of the sales cycle including prospecting, development of the customer relationship at all levels and the implementation/execution of the account plans. Able to up-sell strategic / custom solution to a strategic account as well as penetrating and closing strategic targets. Comfortable being an active participant (not necessarily leader) in highly technical discussions, and able to collaboratively work with Sales Engineer to ensure that commercial goals are achieved. Capable of navigating large/complex sales opportunities and engaging at multiple levels within an organization. Capable of closing complicated deals and multi-year deals from discovering sales opportunities to contract completion.

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it , our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning; bold ideas; courage an d passion to drive life-changing impact to ZS. Our most valuable asset is our people . At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems—the ones that comprise us as individuals, shape who we are and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. Lead MLE Developer at ZS ZS's Scaled AI practice is part of ZS rich and advanced AI ecosystem. We are building next generation AI based analytics products, focused on creatin innovative machine learning, and engineering capabilities. Our team comprises of Data Scientists, ML/Full Stack Engineers, UI Developers, Product/ Program managers and QA testers working together to build products which offers unique analytical solutions to our clients. What You’ll Do Build, Refine and Use ML Engineering platforms and components. Scaling machine learning algorithms to work on massive data sets and strict SLAs. Build and orchestrate model pipelines including feature engineering, inferencing and continuous model training. Implement ML Ops including model KPI measurements, tracking, model drift & model feedback loop. Collaborate with client facing teams to understand business context at a high level and contribute in technical requirement gathering. Implement basic features aligning with technical requirements. Write production-ready code that is easily testable, understood by other developers and accounts for edge cases and errors. Ensure highest quality of deliverables by following architecture/design guidelines, coding best practices, periodic design/code reviews. Write unit tests as well as higher level tests to handle expected edge cases and errors gracefully, as well as happy paths. Uses bug tracking, code review, version control and other tools to organize and deliver work. Participate in scrum calls and agile ceremonies, and effectively communicate work progress, issues and dependencies. Consistently contribute in researching & evaluating latest architecture patterns/technologies through rapid learning, conducting proof-of-concepts and creating prototype solutions. What You’ll Bring A master’s or bachelor’s degree in Computer Science or related field from a top university. 5+ years’ hands-on experience in ML development. Good fundamentals of machine learning Strong programming expertise in Python, PySpark/Scala. Expertise in crafting ML Models for high performance and scalability. Experience in implementing feature engineering, inferencing pipelines, and real time model predictions. Experience in ML Ops to measure and track model performance, experience working with MLFlow Experience with Spark or other distributed computing frameworks. Experience in ML platforms like Sage maker, Kubeflow. Experience with pipeline orchestration tools such Airflow. Experience in deploying models to cloud services like AWS, Azure, GCP, Azure ML. Expertise in SQL, SQL DB's. Knowledgeable of core CS concepts such as common data structures and algorithms. Collaborate well with teams with different backgrounds / expertise / functions. Additional Skills Understanding of DevOps, CI / CD, data security, experience in designing on cloud platform; Experience in data engineering in Big Data systems Perks & Benefits: ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Travel: Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures. Considering applying At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. To Complete Your Application: Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. NO AGENCY CALLS, PLEASE. Find Out More At www.zs.com

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it , our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning; bold ideas; courage an d passion to drive life-changing impact to ZS. Our most valuable asset is our people . At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems—the ones that comprise us as individuals, shape who we are and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. As a Risk management specialist at ZS Associates, you'll be responsible for identifying, and mitigating compliance and operational risks in line with the firm's standards. You'll also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry best practices. By partnering with various stakeholders, including Product Owners and Business function Managers, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business. You'll have advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape. What you'll do Develop the culture of risk management across the organisation, and ensure effective identification, quantification, communication, and management of risks focusing on root cause analysis and resolution recommendations across domains – Cyber, HR, Legal, Finance, etc. Proactively monitor and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance. Provide SME support to functional managers or Internal stakeholders in understanding and applying responsibilities towards risk and compliance providing recommendations as appropriate. Support the CIO and CISO, and work with internal stakeholders to Participate in consultation and conduct gap analysis against new requirements Coordinate and facilitate IT / cyber security audits. Support Risk Owners and Tech teams in documenting control procedures, guidelines, etc. Ensure risk and control activities are completed in a timely and appropriate manner applying the correct governance route Report and publish Risks to senior leadership inclusive of providing content for Senior Leadership risk and control review forums/Committees. Ensure all governance attestations and sign-off from Senior leadership are completed including the conduct risk measures. Co-ordinate and track the tickets / findings in areas like IT Operational Risks and Information Security Risks, Control Self assessments , Internal/External Audit findings with appropriate CAPA, BCP / Disaster recovery , Problem tickets with root cause analysis. Audit event co-ordination, Audit liaison and issue closure oversight (SOC 2 Type 2, ISO 27001, etc.) Lead pre-audit preparation activities with stakeholders (SOC 2 Type 2, ISO 27001, etc.) Provide first line of defense support in assessing risk and reviewing control issues Documentation of control procedures, standards and guidelines, etc. What you'll bring: Bachelor’s degree in IT or relevant field with a strong academic background A minimum of 7-10 Years of experience in Risk management and internal controls governance Strong communication & strategic influencing skills. Relevant experience working with senior leaders, building internal networks, and delivering high impact programs in complex -matrixed environments. Formal training or certification in Information Security, and/or 5+ years of experience or equivalent expertise in technology risk management, information security, or related field, emphasizing risk identification, assessment, and mitigation. Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements Proficient knowledge and expertise in data security, risk assessment & reporting, control evaluation, design, and governance, with a proven record of implementing effective risk mitigation strategies. Proficient in MS Office productivity suite (e.g., Word, Excel, PowerPoint, SharePoint). Advanced Excel skills strongly preferred CISM/CRISC/CISA/CISSP/CIA/MBA or relevant Risk Management / Audit certification Basic working knowledge of following (Majority of the points, if not all): -COBIT – Control Objectives for Information and Related Technology -ISO/IEC 27001:2013 – Code of Practice for Information Security Management -NIST SP 800-53 -NIST CSF -SOC1/SOC2/SOC3 -HIPAA/HITECH Security and Privacy Audit Protocol -Shared Assessments Standard Information Gathering (SIG) framework -US SOX – Sarbanes Oxley Act -US HIPAA/HITECH Act -EU GDPR – General Data Protection Regulation -US EU Privacy Shield -India Companies Act Additional Skills: Demonstrated ability to influence executive-level strategic decision-making and translating technology insights into business strategies for senior executives. Program level management up to and including Executive presentation and reporting. Knowledge and Experience of Technology Infrastructure. Understanding of Infrastructure Security Stakeholder management Willingness to adapt to evolving industry standards and technologies Ability to manage a wide variety of tasks and meet deadlines, and reliability/dependability Proven ability to work creatively and analytically in a problem-solving environment Perks & Benefits: ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Travel: Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures. Considering applying At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. To Complete Your Application: Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. NO AGENCY CALLS, PLEASE. Find Out More At www.zs.com

The Data Analyst works with key stakeholders to understand their business needs, and then addresses those needs through technology, where possible. The focus of the DA is acquisition of client legacy data for conversion, collaboration across resources to effectively prepare project for delivery team and accurate, efficient delivery of projects. The DA works closely with the business and technology teams to implement solutions that meet the needs of the business. This person understands business and ensures that there is integration between business and technology. The DA understands the system implementation process and is very analytical with problem-solving and conflict resolution skills to help identify, communicate and resolve issues What youll do : Coordinate internal resources and third parties/vendors for the flawless execution of projects Investigates and takes action to meet customers current and future needs. Gives customer needs priority and responds quickly to customer concerns. Builds positive and fruitful customer relationships. Work with customer to obtain usable legacy data that conforms to acceptable formats and scopes of service. Ensure resource availability and allocation Develop a detailed project plan to monitor and track progress Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques Successfully manage the relationship with the client and all stakeholders Understands programming concepts, database design, and SQL; will be required to write and troubleshoot SQL code Collect, document, and maintain the authoritative list of requirements for all development efforts related to identified business systems Learns the data models in use in the business and can effectively design and/or recommend technology solutions that align with the data model Lead UAT efforts, including training UAT testers where necessary Work with IT and other teams as the business representative during system implementations Negotiates or mediates sound agreements in business or organizational situations where there is a disagreement or difference in interest. Successfully closes negotiations achieving best possible outcomes. Creatively approaches negotiations. Listens well and does not allow negativity to affect composure. What youll bring 5+ years of experience in field Experience with SQL coding and data analysis required Experience with SQL Server is nice to have High attention to detail regarding data security and privacy Excellent written and verbal English communication Language skillsCommon European Reference framework; C1 level or higher Strong customer service and interpersonal skills Detail oriented Ability to manage time and multiple tasks/projects efficiently Basic problem solving and conflict resolution Positive attitude centered on achieving high client satisfaction, both internal and external Experience with Blackbauds RE7/RENXT product is nice to have Ability to deliver software which meets consistent standards of quality, security and operability. Able to work flexible hours as required by business priorities What were looking for Critical thinker with the ability to manage multiple priorities. Communicates information in a form well matched to and well received by the audience both internal and to customers Manage client interactions and prioritize tasks for multiple concurrent projects Looks beyond obvious solutions and attempts to identify underlying or hidden problems or trends. Seeks to identify and offer solutions to problems that affect other groups. Asks critical, insightful questions, and probes for information that facilitates problem solving. Evaluates the risks, benefits, and opportunities of various solutions. Understands customers business needs and can interpret business analysis requirements. Recognizes quickly when progress towards results is slowing or stalling and takes immediate action to get back on track. Demonstrates commitment to ongoing improvement, achieves success by collaborating on cross-functional changes that impact others, and a commitment to data-based decisions. Demonstrates initiative and the ability to find information or solutions needed for assignments and/or projects. Demonstrates willingness to think outside the given parameters to see if there is a better, more effective way Attempts through analysis to generate new, innovative ideas that optimize service delivery Manages customer expectations throughout implementation process Stay up to date on everything Blackbaud, follow us on , , , and Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

About the Role: Grade Level (for internal use): 09 S&P Global – Dow Jones Indices About the Role Software Developer - Enterprise Data Management The Team We are seeking a highly skilled Enterprise Data Management (EDM) Software Engineer to join our dynamic team. This role will focus on building, enhancing, and optimizing our enterprise data management solutions, ensuring efficient data processing, governance, and integration across multiple platforms. The ideal candidate will have a strong background in data engineering, software development, and enterprise data architecture. Responsibilities and Impact : Design, develop, and maintain robust EDM solutions to support business needs. Implement data ingestion, validation, and transformation pipelines for large-scale structured and unstructured data. Develop and optimize SQL databases for data storage, retrieval, and reporting. Ensure high data quality and compliance with regulatory and security requirements. Collaborate analysts, and business stakeholders to design scalable data solutions. Automate data workflows, monitoring, and alerting to improve system performance and resilience. Work on system integrations, including APIs, ETL/ELT processes, and cloud-based data services. Troubleshoot and resolve data-related technical issues, ensuring high availability and reliability. Stay up to date with industry trends and emerging technologies in data management and cloud computing. What We’re Looking For: Basic Required Qualifications : Bachelor’s or Master’s degree in Computer Science, Data Engineering, Information Systems, or a related field. 1 to 10 years of experience in software development with a focus on enterprise data management. Strong proficiency in SQL and Python for data processing and automation. Experience with relational and NoSQL databases. Hands-on experience with ETL/ELT tools and frameworks (e.g., EDM, Apache Informatica). Familiarity with AWS, and their data services. Strong understanding of data governance, metadata management, and data security best practices . Excellent problem-solving skills, analytical mindset, and ability to work in an agile environment. Effective communication skills to collaborate with cross-functional teams. We are a global team, and the candidate should be flexible in their work hours. Additional Preferred Qualifications : Experience with data modeling, master data management (MDM), and data lineage tools. Knowledge of financial or market data processing and corporate actions is a plus. Experience working in a DevOps environment with CI/CD pipelines. About S&P Global Dow Jones Indic e s At S&P Dow Jones Indices, we provide iconic and innovative index solutions backed by unparalleled expertise across the asset-class spectrum. By bringing transparency to the global capital markets, we empower investors everywhere to make decisions with conviction. We’re the largest global resource for index-based concepts, data and research, and home to iconic financial market indicators, such as the S&P 500 ® and the Dow Jones Industrial Average ® . More assets are invested in products based upon our indices than any other index provider in the world. With over USD 7.4 trillion in passively managed assets linked to our indices and over USD 11.3 trillion benchmarked to our indices, our solutions are widely considered indispensable in tracking market performance, evaluating portfolios and developing investment strategies. S&P Dow Jones Indices is a division of S&P Global (NYSESPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit www.spglobal.com/spdji . What’s In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Were more than 35,000 strong worldwide—so were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Flexible DowntimeGenerous time off helps keep you energized for your time on. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIt’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email toEEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)

Role & responsibilities Play a key role in fostering a data protection culture within the organisation and helping implement essential elements of the data protection & confidentiality policy such as the principles of data processing, data subjects rights, data protection by design and default, records of processing activities, security of processing and notification and communication of data breaches. Policy and Procedure Development: Design, implement, and maintain data protection policies and procedures in line with relevant laws and best practices. Monitoring Compliance: Ensure the organization's adherence to privacy and data protection regulations, and regularly review the effectiveness of data protection controls. Legal Support & Data Protection Impact Assessments (DPIA): Oversee DPIAs to evaluate potential risks associated with the processing of personal data and provide legal guidance to mitigate those risks. Privacy Impact Assessment (PIA) & Risk Management: Conduct PIAs to identify and minimize privacy risks, and implement measures for risk management and mitigation. Data Protection Training & Awareness: Develop and deliver data protection training to all staff members, raising awareness of data security and privacy best practices. Vendor & Third-Party Risk Management: Evaluate and manage risks associated with third-party service providers and vendors to ensure their compliance with data protection requirements. Data Governance & Data Stewardship: Establish and oversee the organizations data governance framework, ensuring proper management, usage, and protection of data assets. Data Subject Requests (DSR) Management: Manage requests from data subjects regarding access to personal data, data deletion, or other data-related queries, ensuring full compliance with data protection regulations. Overall responsibility for monitoring compliance with Data Protection Policy; Liaison with IT to collect Data Leakage Prevention reports and analyse them. Identify and monitor the data processors whilst at work, ensuring that they deal with data in a manner consistent with the key data protection principles. To build understanding and awareness of data privacy issues throughout the organization, the DPO must have excellent communication and presentation skills Maintain excellent working relationships with business teams, Business Heads encouraging a positive culture of compliance and ethical behaviour by working with the business to achieve a shared vision and strategy. Develop and maintain a knowledge base for privacy and data protection laws as applicable to Protiviti India Member Firm Provide organizational compliance and conformance reports on privacy and data protection to the top management. Provide guidance to delivery and support functions on processing of personal data. Conduct Assessments, Review processes, identify gaps, and suggest mitigation and follow-up on the closure of identified gaps. Maintain data flow maps for the process where personal data is processed. Undertake data protection and privacy compliance audits in accordance with applicable requirements Support the business in identifying data protection and privacy risks by reviewing and advising on Data Privacy Impact Assessments as required. Take into account the risk associated with processing activities being undertaken and be able to advise the business accordingly having regard to the nature, scope, context and purposes of the processing. Keep track of changes in the relevant legislations related to Privacy and the Data Protection Acts, interpret, convert these requirements into controls and provide guidance to all stakeholders Development and update a comprehensive privacy awareness training program and promote awareness across the company Preferred candidate profile Education: Bachelor's degree in Law, IT, Computer Science, or a related field. A Masters degree in Data Privacy, Information Security, or Cyber Law is highly desirable. • Certifications (Required): Certified Information Privacy Professional (CIPP), Certified Information Privacy Manager (CIPM) Certified Information Security Manager (CISM) • Certifications (Good to have): Certified Data Privacy Solutions Engineer (CDPSE) ,Certified Information Systems Security Professional (CISSP) Experience: Minimum of 12-14 years of experience in Data Security, Privacy Management, or Information Security. Extensive experience with privacy laws and regulations, including GDPR, CCPA, DPDP Act, etc. Proven track record of implementing and managing data protection and privacy programs in large organizations

Design, develop, and deploy data pipelines using Databricks, including data ingestion, transformation, and loading (ETL) processes Develop and maintain high-quality, scalable, and maintainable Databricks notebooks using Python Work with Delta Lake and other advanced features Leverage Unity Catalog for data governance, access control, and data discovery Develop and optimize data pipelines for performance and cost-effectiveness Integrate with various data sources, including but not limited to databases and cloud storage (Azure Blob Storage, ADLS, Synapse), and APIs Experience working with Parquet files for data storage and processing Experience with data integration from Azure Data Factory, Azure Data Lake, and other relevant Azure services Perform data quality checks and validation to ensure data accuracy and integrity Troubleshoot and resolve data pipeline issues effectively Collaborate with data analysts, business analysts, and business stakeholders to understand their data needs and translate them into technical solutions Participate in code reviews and contribute to best practices within the team

About FloBiz: FloBiz is Indias first neobusiness platform, revolutionizing the way Small and Medium-sized Enterprises (SMEs) operate in India. Our mission is to digitize 65 million MSMEs in the country, and we are well on our way to achieving this goal. Our flagship product, myBillBook, has already empowered over 10 million businesses across 2000+ towns with its billing, accounting, inventory management, and payment collection solutions. With over $25 billion in annual transactions, we are proud to be a rapidly growing tech startup serving the needs of SMBs in India. About myBillBook: myBillBook is India s leading GST billing & accounting software available for both mobile & desktop platforms. It offers full capabilities of a miniature accounting system comprising invoicing, inventory maintenance, AR/AP management and business reporting, along with a horde of value add features like CRM, Staff Attendance & Payroll Management, SMS & WhatsApp Marketing etc. myBillBook has been designed from the business owner s point of view and supports usage across multiple companies, users, devices and platforms with state-of-the-art data security & synchronization technologies for business on-the-go. Responsibilities :- Training Client relation retention team Call Auditing Coach advisors on new product features and releases Create learning solutions and training modules for effective delivery of training Conduct crash courses for any new product and process updates Analyze and measure performance targets and provide coaching Ensure assigned team members achieve quality targets Carry out trainings to boost members morale Monitor and manage effectiveness of training Requirements :- Bachelor or Master degree is preferred. Should have 2 to 3 years of experience in Sales, product and process training Quick and continuous learner and should have planning, organizing, execution skills Excellent Hindi and English communication skills Should be proficient in delivering presentation and coaching skill Need to have business acumen Technical skills :- MS-Office (Powerpoint , Excel) Location :- Noida

Skills Set: Proven experience in vendor management, preferably in the language service industry. Strong negotiation and contract management skills. Excellent communication, interpersonal, and relationshipbuilding skills. Ability to multitask and prioritize tasks in a fast-paced environment. Proficiency in using vendor management systems and other relevant software. Fluency in multiple languages (desired but not required). Qualification: Bachelor s degree in business administration, or a related field. IndustryType: Language/ Localization Benefits Health insurance PF Books allowance Employee assistance programs 5 days a week Flexible work hours About Company: Rikaian Technology is a global, multilingual technology solutions providing company. We work closely to identify our clients challenges in digital content strategy and help them to grow reach and engagement by overcoming language barriers. Our innovative platforms that handle Audio/Video files and Documents are innovatively designed with patented features to handle 20+file formats and 60+ global languages. With 1100+ global resources (direct + indirect) supported by latest AI technology for localization, offers a perfect blend to engender content that helps our customers grow. Job Description: The Vendor Manager will play a crucial role in managing relationships with our network of language service vendors, ensuring the timely delivery of high-quality language solutions that meet our clients needs. The ideal candidate will have a strong understanding of the language service industry, excellent communication skills, and the ability to build and maintain strategic partnerships with vendors. Tasks Roles and Responsibilities: 1. Vendor Relationship Management: Develop and maintain strong relationships with existing language service vendors. Identify and onboard new vendors to expand and diversify the vendor pool. Negotiate contracts, rates, and terms with vendors to ensure cost-effective and high-quality services. 2. Vendor Performance Monitoring: Monitor vendor performance against key performance indicators (KPIs) such as quality, turnaround time, and customer satisfaction. Implement performance improvement plans as needed to address any issues or concerns. Conduct regular vendor evaluations and provide feedback to vendors to drive continuous improvement 3. Project Coordination: Collaborate with project managers and other internal stakeholders to ensure that vendor assignments are aligned with project requirements and timelines. Allocate projects to vendors based on their areas of expertise, availability, and performance history. Act as the main point of contact for vendors, addressing any questions or concerns they may have during the project lifecycle. 4. Vendor Development: Provide training and support to vendors on company policies, procedures, and tools. Identify opportunities for vendor development and collaborate with vendors to enhance their skills and capabilities. Stay informed about industry trends, technologies, and best practices to support vendor development initiatives. Requirements Skills Set: Proven experience in vendor management, preferably in the language service industry. Strong negotiation and contract management skills. Excellent communication, interpersonal, and relationshipbuilding skills. Ability to multitask and prioritize tasks in a fast-paced environment. Proficiency in using vendor management systems and other relevant software. Fluency in multiple languages (desired but not required). Qualification: Bachelor s degree in business administration, or a related field.

Greetings from Datamark !!! Position: Information Security Analyst Experience : 7 Yrs + Position Overview: The Information Security Analyst is responsible for the administration of the organization s information and data security policies and practices of the overall internal security audit program to ensure that the Company is protected in terms of security, compliance and confidentiality. Primary Responsibilities: Coordinates and assists with security activities for the enterprise Operate, maintain, and validate vulnerability scanning of Infrastructure, Applications, and APIs Review daily threat intelligence. Ensures compliance to security standards for assigned sites Schedules and administers internal security audits for Client and Physical Site Audits Follows up on remediation plans Support the management and maintenance of security tools with an emphasis on Security Information and Event Monitoring (SIEM) tools. Assist with the review of technical deployments for risk prior to deployment across the campus. Recommends risk mitigation solutions based on audit findings Maintains Security and Compliance Metrics monthly Assists in the development and delivery of IT risk and security awareness and compliance training programs Willingness to travel to DATAMARK global sites as necessary Other duties as assigned Minimum Qualifications: Education Requirements: Bachelor s degree in Computer Science or related field, experience in lieu of degree can be considered Field Experience: At least four years of experience in Information Security Position Experience: At least four years of experience in an Information Security Analyst position, or similar position Demonstrated experience with traditional vulnerability analysis: identify, categorize, prioritize, track, and validate remediation of known vulnerabilities by accountable IT teams Other Qualifications: Certification in IT Security required Knowledge in Information Security policies and practices Knowledge of third-party auditing and risk assessment methodologies Experience in an IT Security related environment preferred Required Skills: Extremely organized and detail oriented. Capable of holding team members accountable to timely delivery of audit evidences. Practices and methods of IT strategy, enterprise architecture and security architecture Excellent analytical and problem-solving abilities to identify and remediate security risks Team-work mentality to develop security solutions in collaboration with other IT professionals.

Principal Guidewire Solutions Architect - Accelerator Practice About BlitzenX BlitzenX is a leading technology system integrator specializing in insurance technology solutions . With a strong global presence in Austin, TX, and Hyderabad, India , we deliver innovative, scalable, and high-performance Guidewire solutions for top-tier insurance clients. We are seeking a Guidewire Architect to lead our Accelerator Practice , drive futuristic InsurTech designs , and develop solutions for deployment on the Guidewire Marketplace . Role Overview As Principal Architect - Guidewire Accelerators & Intelligent Solutions, you will lead the technical vision, solution architecture, and delivery of innovative, reusable accelerators for the Guidewire Marketplace. You will bridge the gap between business needs and technical implementation by designing scalable, secure, and maintainable solutions that solve complex insurance domain challenges. You will not only design but also ensure successful deployment and adoption of these accelerators across client environments with aggressive timelines. The Guidewire Architect - Accelerator Practice will be responsible for defining, developing, and deploying reusable Guidewire accelerator solutions that enhance implementation efficiency and support digital transformation in the insurance industry. This role requires a deep understanding of Guidewire architecture, cloud-native solutions, and enterprise integration . The position follows a hybrid work model , with potential onsite opportunities based on project requirements. Key Responsibilities Solution Architecture and Innovation Lead the Guidewire Accelerator Practice , focusing on reusable, scalable, and future-ready InsurTech solutions . Design and develop pre-configured Policy, Billing, and Claims accelerators for seamless deployment in customer environments. Establish best practices for API development, microservices architecture, and cloud-native Guidewire implementations . Architect and deploy Guidewire Marketplace solutions , ensuring compliance with industry standards. Integrate Guidewire Digital (Jutro), Edge APIs, Event Messaging, and Advanced Product Designer (APD) into core solutions. Client Engagement and Consulting Work closely with clients and stakeholders to understand business challenges and translate them into technical solutions. Provide technical leadership in workshops, proof-of-concepts (PoCs), and pre-sales engagements . Assist in RFP responses, technical proposals, and roadmap planning for Guidewire projects. Technical Development and Deployment Develop and optimize high-performance Guidewire solutions using Java, Gosu, Spring Boot, and RESTful APIs . Ensure cloud readiness by leveraging AWS, Azure, or Google Cloud Platform (GCP) . Implement CI/CD pipelines (Jenkins, GitHub Actions, Terraform, Helm) for automated deployments. Ensure adherence to security, scalability, and performance optimization best practices . Leadership and Governance Define coding standards, reusable frameworks, and technical best practices for Guidewire implementations. Mentor and guide development teams, integration engineers, and cloud architects . Ensure comprehensive documentation and knowledge sharing across teams. Whats Youll Do Lead end-to-end solution architecture for accelerator products across PolicyCenter, BillingCenter, ClaimCenter, and Digital (Jutro). Translate complex business requirements from P\&C insurance stakeholders into scalable, maintainable technical solutions aligned with Guidewire best practices Define solution scope, functional design, and integration patterns for accelerators, ensuring alignment with customer needs and regulatory compliance Collaborate closely with product managers, business analysts, and client architects to validate solution fit and feasibility Own the technical delivery plan, risk assessment, and mitigation strategies to meet tight deadlines and quality targets Drive design reviews, architecture governance, and technical audits to maintain high standards of quality and security Lead and mentor a team of engineers and developers, instilling architectural discipline and best practices Integrate GenAI/Agentic AI capabilities to automate and enhance Guidewire workflows claims, underwriting, billing, and customer communications Ensure compliance with Guidewire Marketplace standards, submission protocols, and deployment requirements Champion DevOps, CI/CD, and automation best practices to accelerate development and deployment cycles Continuously evaluate emerging Guidewire features and AI trends, recommending enhancements to the accelerator portfolio Required Skills and Experience Technical Expertise 10+ years of experience in enterprise software development, with at least 5+ years in Guidewire architecture . Strong expertise in Guidewire Cloud Platform (GCP), Guidewire Digital (Jutro), and APD . Proven expertise as a Solution Architect and Principal Architect delivering complex Guidewire implementations and accelerator builds Deep knowledge of Guidewire Cloud Platform (GCP), Jutro UI framework, and integration architecture Hands-on skills in Java, Gosu, REST APIs, and cloud-native technologies (AWS, Azure) Strong solution design capabilities: requirements analysis, functional design, integration, security, and performance optimization Demonstrated ability to balance technical leadership with hands-on coding and delivery under pressure Familiarity with AI/GenAI tools and concepts, applying them innovatively within insurance solutions Excellent communication skills and ability to influence stakeholders at all levels Experience mentoring and leading distributed teams to deliver on aggressive milestones Deep knowledge of PolicyCenter, BillingCenter, and ClaimCenter implementations . Experience with Guidewire Edge APIs, Event Messaging, Plugin Development, and cloud integrations . Strong proficiency in Java, Gosu, Spring Boot, RESTful APIs, and microservices architecture . Hands-on experience with AWS/Azure/GCP, Kubernetes, and containerized deployments . Knowledge of CI/CD automation, API Gateway integrations, OAuth2 authentication, and data security best practices . Consulting and Business Acumen Strong client-facing experience with the ability to analyze problem statements and propose technical solutions . Ability to lead pre-sales engagements, RFP responses, and technical roadmap discussions . Prior experience in Guidewire Marketplace development is highly desirable. Leadership and Soft Skills Excellent problem-solving, analytical, and communication skills . Ability to mentor and lead teams in a fast-paced, high-growth environment. Strong understanding of emerging trends in InsurTech and cloud-native architectures . Nice to Have Guidewire certifications (Cloud, Integration, Solution Architect) Experience publishing and managing listings on the Guidewire Marketplace Knowledge of DevOps practices, CI/CD pipelines, container orchestration (Kubernetes/Docker) Exposure to SmartCOMM, One Inc, or other insurance tech ecosystem tools Why Join BlitzenX? Opportunity to lead and shape the future of Guidewire accelerator development . Work on cutting-edge InsurTech solutions with leading global clients. Competitive salary, performance-based incentives, and comprehensive benefits . Hybrid work model with potential onsite engagements . Be part of a high-growth, innovation-driven organization . ",

We re looking for a Senior Android Engineer to join Procore s Mobile Engineering team. Procore software solutions aim to improve the lives of everyone in construction and the people within Product & Technology are the driving force behind our innovative, top-rated global platform. We re a customer-centric group that encompasses engineering, product, product design and data, security and business systems. In this role, you ll have the unique opportunity to drive the next generation of field application platform initiatives in a global SaaS infrastructure. You ll work with our dedicated and talented team spanning Engineering, Product Management, UX and Architects to create and scale the next generation Procore experience on Mobile devices. As a Senior Android Engineer , you ll partner intimately with our customer base, translating their fundamental needs into technological SaaS solutions. We ll provide you with the tools and resources needed to achieve extraordinary results that render a significant impact extending beyond the boundaries of traditional engineering roles. This position will report to our Sr Software Engineering Manager and is located in the Bengaluru, India office. We re looking for someone to join our team immediately. What you ll do : Enable your teams to deliver complex projects quickly with high-quality bar Leverage your technical proficiency to serve as the go-to expert in your technical area Help set standards for your teams, providing technical and procedural advice, and decision-making Use a customer-centric approach to lead architectural design decisions Develop fellow teammates by conducting code reviews, providing mentorship, pairing, and training opportunities Have a significant impact that extends beyond the boundaries of your team, on projects affecting scalability, performance, and new value delivery What were looking for : Bachelor s Degree in Computer Science, Engineering, or a related field, or equivalent work experience 5+ years of Engineering Experience (3+ years of experience building native Android applications using Kotlin and Java) Broad and deep understanding of Android s architectural components (Room, LiveData, Jetpack, etc.) and the MVVM architecture. Experience working with RESTful APIs using JSON. Experience with Coroutines and Flows is a plus Understanding of multi-threading, concurrent programming, and/or performance optimization Proven working knowledge of software engineering techniques, methodologies, practices, and ability to develop and ship complex high-quality software products Exceptional communication skills and the ability to work closely with others both within and adjacent to the existing team

We re looking for a Software Engineer - Android to join Procore s Product & Technology Team. Procore software solutions aim to improve the lives of everyone in construction and the people within Product & Technology are the driving force behind our innovative, top-rated global platform. We re a customer-centric group that encompasses engineering, product, product design and data, security and business systems. In this Software Engineer - Android role, you ll contribute to the development and maintenance of our Android applications. You ll partner with senior engineers and other team members to implement new features and resolve issues. Use your understanding of Android development, problem-solving abilities, and eagerness to learn to help build reliable and user-friendly mobile experiences. This position reports into an Engineering Manager and will be based in our Bangalore, India office . We re looking for someone to join us immediately. Apply today to join our team of Groundbreakers. What you ll do: Contribute to the development of new features for our Android applications. Assist in identifying and resolving bugs and performance issues. Collaborate with senior engineers to implement technical designs. Participate in code reviews to ensure code quality and share knowledge. Learn and apply best practices in Android development. What we re looking for: Bachelor s Degree in Computer Science, Engineering, related field, or equivalent experience. 1+ years of experience in Android application development. Basic understanding of Android development using Kotlin or Java. Familiarity with fundamental Android components and concepts. Demonstrated problem-solving and learning abilities.

End Date Thursday 27 November 2025 We Support Flexible Working - Click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary Provide insightful, high quality analysis, advice and guidance in a specific area of risk, executing control and tailored to senior stakeholder needs. May lead a team of risk specialists and deputise for more senior colleagues Job Description Job Title: India IT Compliance - Central Role Grade: E Country: India Location: Hyderabad Lloyds Technology Centre, Hyderabad, India Work for Lloyds Technology Centre who are part of Lloyds Banking Group, the UKs largest digital bank, where you ll make a genuine difference, be able to develop yourself and be part of a culture where everyones contribution is recognized. Opportunity to be a part of a mission; shaping finance as a force for good - Lloyds Banking Group s mission is to create a sustainable and inclusive future for people and businesses, shaping finance as a force for good. We, at Lloyds Technology Centre, play a key part in delivering this*. We are also guided by our values in shaping the way we work and how we make decisions. This creates an environment where colleagues love to work and can make a positive impact. Range of exclusive benefits and rewards - We value your contributions and will ensure that your total reward experience reflects the expertise you bring and impact you create. We also strive to provide a holistic proposition that meets your wellbeing needs. Our total reward practices help us create an ecosystem where you can thrive, ensuring your essential needs are met so you can focus on your personal growth and future success. What you ll do: As the Risk Partner, you will be acting as a source of trusted professional expertise to evaluate, review, investigate, challenge & mitigate the potential for risk in assigned areas of Lloyds Technology Centre, India (LTC). You will be supporting the Senior Compliance Manager in the development of, and support and challenge the implementation of short, medium, and long-term plans in the context of the strategic direction, taking into account the risk appetite, governance and regulatory requirements with a focus on developing a compliance program for LTC India. Your key responsibilities will be. Develop, implement, and update cybersecurity policies and procedures to ensure compliance with applicable laws, regulations, and industry standards, such as GDPR, DPDPA, Cert-In, ISO 27001, NIST, etc. Conduct regular compliance audits and assessments to identify areas of risk or non-compliance and recommend corrective actions. Provide guidance and training to employees on IT compliance-related matters, including regulatory requirements and ethical standards. Collaborate with IT and cybersecurity teams to implement technical controls and measures to protect against cyber threats and data breaches. Monitor and respond to cybersecurity incidents and breaches, including conducting investigations and coordinating remediation efforts. Prepare and submit compliance reports to regulatory agencies and stakeholders, ensuring accuracy and timeliness. Maintain documentation and records related to cybersecurity compliance activities, including audit findings, risk assessments, and incident response efforts. What you ll need: 11 to 17 years of experience in cybersecurity and IT compliance roles, with a deep understanding of relevant laws, regulations, and industry standards. Strong technical knowledge of cybersecurity principles, technologies, and best practices, including network security, encryption, access controls, and incident response. Excellent analytical and problem-solving skills, with the ability to identify compliance risks and develop effective solutions. Outstanding communication and interpersonal skills, with the ability to effectively collaborate with colleagues at all levels of the organization. Detail-oriented and organized, with the ability to manage multiple tasks and priorities in a fast-paced environment. High level of integrity and ethical conduct, with a commitment to upholding the companys values and compliance standards. Nice to have skills: CRISC, CISA, CISM or equivalent Certification would be an advantage. Experience of using collaboration platforms like Confluence / JIRA and ServiceNow. Strong commitment to data security principles and maintaining confidentiality. Qualifications: Bachelors degree in computer science, information technology, cybersecurity, or a related field Excellent written and verbal communication skills. Cybersecurity, data and risk management knowledge and experience.

About Us SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Manage channel partners handling tele calling responsibilities for the assigned Collections portfolio. Role Accountability Execute collection strategy for the site, track performance and give inputs to PM Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region / Channel level in order to identify gaps/issues Strategise and segment portfolio churning on dialer prioritizing at various cuts in terms of Payment due date / Occupation segment / billing cycle / Geography / CM & NM / any new product-variants to improve efficiencies and performances Conduct call sampling across portfolio segments in line with the call listening framework and share observations on call and portfolio quality with concerned stakeholders Manage the uptime for all SBI Card collection systems at the vendor site to ensure uninterrupted production and coordinate with Internal stake holders to ensure business continuity in the event of downtime of vendor CRM / Dialer systems /Telecom resources Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and arbitration in order to extract on identified accounts and attend all camps as required Ensure Field-referral rates are in line with business-targets by identifying right sets of accounts for TC-retention as well as Field referral, adopting a segmented approach basis past delivery-trends Analyze action codes on daily basis and propose action plan to improve performance and right identification of field referral Ensure necessary training /certifications for tele calling staff in line with compliance requirements Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all collection operations at channel partner sites Track performance of all agents on key performance metrics daily to identify any adverse trends either or performance or call-quality or in disciplined behavior e.g. frequent late-logins, uninformed/unplanned leaves, low TOS, non-adherence to compliance guidelines, etc. and take suitable remediation measures Manage agency payouts in line with the business SLA model and ensure billing within defined timelines; Keep track of accuracy in different components of agency payouts--Actual Headcount deployed; PRI Lines, Contest, Team Engagement, etc. Measures of Success Resolution Rate Normalisation Rate Roll back rate KP targets PLI penetration Money collected NFTE productivity Tele Retention rate NFTE training coverage Customer complaints volume Vendor SLA adherence No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Knowledge of dialer strategies Experience of managing large distributed vendor teams Competencies critical to the role Stakeholder Management Result Orientation Process Orientation Problem Solving Skills Qualification Post-Graduate/Graduate in any discipline Preferred Industry Credit Card

As Specialist -Data Protection, you will help to Identify, design, and implement internal process improvements: automating manual processes, optimizing data protection solution. Work with architects and other leads on service strategies across people, process, and technology. Define roadmaps on future service and product capabilities. Review and validate mature operating model for the service along with other stakeholders in the team Key Responsibilities Identify, design, and implement internal process improvements: automating manual processes, optimizing data protection solution etc Work with architects and other leads on service strategies across people, process and technology Define roadmaps on future service and product capabilities Review and validate mature operating model for the service along with other stakeholders in the team Identify opportunities for continuous and automated deployment. Document and publish service catalogues to provide transparency on the capabilities provided by the service with improved end user journey to access the services. Work on the demand management to deliver demand driven by corresponding stakeholders like business, regulators etc Partner with technical teams and solution architects to analyse technical and non-technical requirements to build robust Data protection solution Work with internal and external auditors support auditing requirements Skills and Experience Minimum 5+ years of experience in relevant security products with Data Security Protection, Azure Dev Ops, Dev Sec Ops, Agile Scrum Methodology, Cloud Security Products and Information Rights Management Hands on experience data protection technologies like Information Rights Management, Data Discovery Classification, DLP, CASB etc is a must Deep understanding on cloud data security solutions, experience on Saas products is a plus. Demonstrable experience in Azure Dev Ops/ Dev Sec Ops and Agile/Scrum ways of working. Delivered engagements across cloud security lifecycle of strategy definition, architecture, design and implementation in line with regulatory and standards. Experience in working with geographically dispersed teams, preferably in the Financial Services industry. Experience with enterprise applications (architecture, development, support, and troubleshooting). Experience and exposure to security products to assess security implications and requirements for introduction of new technologies. Strong interpersonal and communication skills; ability to work in a team environment Industry certifications like CISSP, Azure AWS related certifications would be an added advantage. Collaborate with business teams, infra teams, security operations, project teams and offer technical guidance Qualifications EDUCATION MINIMUM 15 YEARS OF EDUCATION TRAINING AZURE DEV OPS CERTIFICATIONS CISSP (PREFERRED) LANGUAGES ENGLISH About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 30490

About Us At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Manage channel partners handling tele calling responsibilities for the assigned Collections portfolio. Role Accountability Execute collection strategy for the site, track performance and give inputs to PM Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region / Channel level in order to identify gaps/issues Strategise and segment portfolio churning on dialer prioritizing at various cuts in terms of Payment due date / Occupation segment / billing cycle / Geography / CM & NM / any new product-variants to improve efficiencies and performances Conduct call sampling across portfolio segments in line with the call listening framework and share observations on call and portfolio quality with concerned stakeholders Manage the uptime for all SBI Card collection systems at the vendor site to ensure uninterrupted production and coordinate with Internal stake holders to ensure business continuity in the event of downtime of vendor CRM / Dialer systems /Telecom resources Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and arbitration in order to extract on identified accounts and attend all camps as required Ensure Field-referral rates are in line with business-targets by identifying right sets of accounts for TC-retention as well as Field referral, adopting a segmented approach basis past delivery-trends Analyze action codes on daily basis and propose action plan to improve performance and right identification of field referral Ensure necessary training /certifications for tele calling staff in line with compliance requirements Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all collection operations at channel partner sites Track performance of all agents on key performance metrics daily to identify any adverse trends either or performance or call-quality or in disciplined behavior e. g. frequent late-logins, uninformed/unplanned leaves, low TOS, non-adherence to compliance guidelines, etc. and take suitable remediation measures Manage agency payouts in line with the business SLA model and ensure billing within defined timelines; Keep track of accuracy in different components of agency payouts--Actual Headcount deployed; PRI Lines, Contest, Team Engagement, etc. Measures of Success Resolution Rate Normalisation Rate Roll back rate KP targets PLI penetration Money collected NFTE productivity Tele Retention rate NFTE training coverage Customer complaints volume Vendor SLA adherence No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Knowledge of dialer strategies Experience of managing large distributed vendor teams Competencies critical to the role Stakeholder Management Result Orientation Process Orientation Problem Solving Skills Qualification Post-Graduate/Graduate in any discipline Preferred Industry Credit Card