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8.0 - 12.0 years
35 - 40 Lacs
Pune
Work from Office
Lead the design, development, and deployment of Salesforce solutions. Customize using Apex, Visualforce, and Lightning. Manage integrations, mentor team, and ensure data security and compliance. Required Candidate profile Experienced Salesforce Developer with 8+ years in Apex, Lightning, and Visualforce. Strong in integrations, mentoring, and technical leadership. Certified professionals preferred.
Posted 1 month ago
0.0 - 1.0 years
6 - 10 Lacs
Mumbai
Work from Office
We are looking for candidates who have a zeal for technology and innovation. TheSelected candidates will be a part of any of the below Business Units. 1.Cyber Security Operations 2. CyberSecurity Engineering/ GRC EligibilityCriteria University degree in the field ofengineering and technology stream such as BE/ BTech/MTech/MSc/MCA preferablyspecialisation in Cyber Security, Computer Engineering, IT or EXTC Pass out: 2025 BatchONLY 10th & 12th 65 % & above Work Mode : Work From Office (5 Days) Experience/Knowledge: Fundamental knowledge in InformationTechnology Infra and Cyber Security Knowledge of Risk analysis , identification,resolution and management Awareness on Data security/privacy analysisand related practices Knowledge of Computer hardware / software /programming Networking and System/DatabaseAdministration knowledge Network Security Control knowledge asFirewall, Proxy, LB ,WAF etc. New Infra security project deploymentskills and excellent verbal and written communication skills Basic knowledge, VPN , VAPT , AD , SOC , DLP , Antivirus , Mail Gateway ,NAC etc Basic knowledge of Application & APISecurity best practices and standards including OWASP top 10, OSSTMM, SANS Top25, Attacks, Malware etc Basic knowledge about Information Security,network security, Data security, risk assessment and governance requirements. Understanding of secure coding practicesand application security Understanding of the IS and Cyber securityAudit Framework Excellent analytical skills Excellent English written and verbalcommunication. Good at public speaking and stakeholder management Responsibilities Cyber Security Operations Monitoring and protecting ITinfrastructure, edge devices, networks, and data. Responsible for preventing data breachesand monitoring and reacting to attacks. Supporting day-to-day support Tasks Cyber Security Engineering/GRC Basic documentation for Infra securityservices. Documentation of SOP, Product review. Perform Security configuration review &Hardening using CIS benchmarks. Define hardening documents for Firewalls,Load balancers, WAF, IPS/IDS, NTA etc Provide security compliance report tomanagement on periodic basis for Infrastructure landscape. Analysis and evaluation of openvulnerability within IT Infrastructure Responsible for deploying, tuning, andmaintaining security policies and enhancements on the web application firewall,Load balancer and infra devices.
Posted 1 month ago
4.0 - 9.0 years
15 - 25 Lacs
Bengaluru
Remote
Hi, Job Description Summary The Sr. Engineer, Data Modeler will be responsible for shaping and managing the data models and architecture, enabling the organization to store, analyze, and leverage large-scale healthcare data efficiently. This includes developing and implementing reliable, scalable, and effective data models for various data warehouse solutions using cutting-edge tools such as Fivetran, DBT, Snowflake, AWS, Atlan, Erwin ER Diagrams , and Sigma Computing. This role will collaborate with a diverse set of stakeholders to develop a comprehensive data architecture that supports decision-making, reporting, analytics, and data governance. This role requires significant experience with dimensional models, RDBMS, cloud platforms, and ETL processes. This role will be responsible for defining and designing data models that support data governance, data quality, and master data management (MDM), while also working with stakeholders to implement data-driven solutions that enhance business outcomes in the healthcare sector. A strong focus will be placed on creating a trusted data environment by ensuring accurate data mapping, implementing Golden Record practices. Job Description Data Modeling & Architecture: Design and implement conceptual, logical, and physical data models, including Entity-Relationship (ER) models, Star Schema, Snowflake Schema, Data Vault Modeling, and Dimensional Modeling. Lead the design of normalized and denormalized structures to meet business requirements and ensure optimal performance of the Data Warehouse and Data Marts. Collaborate with business and technical teams to map business requirements to data models, ensuring that Master Data Management (MDM) processes and Golden Record concepts are well-defined. Build and maintain a comprehensive Business Glossary and Data Dictionary to standardize definitions and ensure consistency across the organization. Data Lineage & Mapping: Ensure that data lineage is accurately defined, visualized, and documented across the Data Warehouse environment. Oversee the data mapping process to track the flow of data from source to destination, ensuring consistency, integrity, and transparency of data throughout its lifecycle. Data Governance & Quality: Implement Data Governance processes to manage data access, quality, security, and compliance. Define and enforce Data Quality standards and practices, including Data Cleansing, to ensure data integrity and accuracy within the data warehouse environment. Work with stakeholders to establish governance frameworks for Data Lineage, ensuring data traceability, and transparency across the platform. Work with data architects and IT leadership to establish guidelines for data access, data security, and lifecycle management. Real-Time Data Ingestion & Change Data Capture (CDC): Design and implement real-time data ingestion pipelines using Kafka, AWS Kinesis, or Snowpipe to enable streaming data integration into the data warehouse. Implement Change Data Capture (CDC) mechanisms to efficiently capture and propagate data changes from operational systems using tools such as Fivetran or AWS, Lambda. Ensure low-latency processing, incremental updates, and data availability for real-time analytics and reporting. Quality Assurance & Continuous Improvement: Ensure high standards for data quality through rigorous testing, data validation, and performance optimization. Continuously evaluate and improve data modeling processes, tools, and methodologies. Automation & Process Improvement: Work with Data Engineers and development teams to improve data platform automation and enhance the data modeling lifecycle. Continuously monitor, test, and optimize data models and pipelines to ensure scalability, flexibility, and performance of the Data Warehouse. Documentation & Reporting: Maintain clear and up-to-date documentation for data models, data lineage, data mappings, and architectural decisions. Create and present technical diagrams, such as Entity-Relationship Diagrams (ERDs), to stakeholders and ensure alignment with business objectives. Platform Design & Deployment: Develop data architecture for the analytics platform on Snowflake and integrate with other AWS tools for robust data management. Work closely with data engineers to automate data pipeline deployments and updates using Fivetran, DBT, and cloud-based solutions. Stakeholder Collaboration: Partner with Product Manager, and other technical teams to define requirements and deliver optimal data architecture solutions. Conduct regular meetings to communicate technical decisions and ensure alignment with business goals and strategy. Contribute to proposal creation and RFP submissions, ensuring technical feasibility and best practices. Documentation & Reporting: Document all design decisions and data models, adhering to existing guidelines and ensuring clear communication across teams. Create presentations and visual data architecture diagrams for internal and external stakeholders. Perform other duties that support the overall objective of the position. Education Required: Bachelor's degree in Computer Science, Information Technology, Data Science, or a related field. Masters degree or certifications in Data Architecture, Cloud Technologies, or related areas is a plus. Or, any combination of education and experience which would provide the required qualifications for the position. Experience Required: 6+ to 10 years in Data Modeling and Data 6+ to 10 years of hands-on experience in data modeling, data architecture, or information architecture with a focus on large-scale data warehouses. 6+ years of experience with dimensional models and relational database management systems (SQL Server, Oracle, DB2, etc.). 5+ years of experience with cloud technologies, especially AWS services and tools. Experience with ETL tools and automation (e.g., Fivetran, DBT ). Experience with data governance, data quality frameworks, and metadata management. Preferred: Experience in healthcare data modeling and data warehousing. Expertise in AWS environments. Hands-on experience with data integration and cloud automation tools. Familiarity with business intelligence tools (e.g., Sigma Computing). Understanding of healthcare-specific data governance, regulatory frameworks, and security compliance (e.g., HIPAA). Knowledge, Skills & Abilities: Knowledge of: Solid understanding of Data Vault, Star Schema, Snowflake Schema, and dimensional modeling. Proficient in SQL and experience with cloud-based data warehouse solutions such as Snowflake. Familiarity with AWS cloud services, Sigma Computing, Atlan, and Erwin ER diagrams. Skill in: Excellent communication skills to engage with both technical and non-technical stakeholders. Strong analytical and problem-solving skills to design scalable and efficient data models. Ability to: Ability to take ownership of deliverables, manage multiple tasks, and work effectively within an Agile methodology. Proven leadership ability to coach and mentor junior team members.
Posted 1 month ago
0.0 - 2.0 years
2 - 4 Lacs
Surat
Work from Office
Required experience : 0-2 Years Job brief We are looking for Node. js developers who can deploy and maintain network applications.,anage the exchange of data between servers and users, develop back-end components, and connect applications with other web services. As a NodeJs developer your role will beto support front-end developers by integrating web-based applications too. Job responsibilities Work as part of a team developing applications and services using Agile development methods Contribute to team and organizational improvements in process and infrastructure Build customer-facing UI and back-end services for payment processing administration and management Code, teste and operate node.js based services Effectively use tools and ingenuity to identify and fix defects before they become a problem. Requirements In depth knowledge of Node.js Hands on experience with HTML, CSS, and AJAX Development experience designing object oriented JavaScript and SVG Familiarity with the whole web stack, including protocols and web server optimization techniques Strong analytical skills and problem solving aptitude Attention to details Familiarity with Docker and AWS infrastructure Understanding of data security principles Proficiency in JavaScript, web stacks, libraries, and frameworks Why Build Your Career With Daydreamsoft? Be part of a team that is not just a family but a sports team pushing your growth, valuing your ideas, and helping you achieve your career goals. Team That Values Needs, Growth & Well-Being We prioritize the growth, well-being, and success of our people. Our supportive culture ensures you have the resources and opportunities to achieve both personal and professional goals. Our mission is to enable every individual to reach their full potential.
Posted 1 month ago
5.0 - 6.0 years
7 - 8 Lacs
Hubli, Mangaluru, Mysuru
Work from Office
Role Overview: We are seeking askilled and detail-oriented Integration Consultant with 5 to 6 years ofexperience to join our team. The ideal candidate will have expertise indesigning, building, and maintaining data pipelines and ETL workflows,leveraging tools and technologies like AWS Glue, CloudWatch, PySpark, APIs,SQL, and Python. KeyResponsibilities: 1. PipelineCreation and Maintenance : -Design, develop, and deploy scalable data pipelines. -Optimize pipeline performance and ensure data accuracy and integrity. 2. ETLDevelopment : - CreateETL workflows using AWS Glue and PySpark to process and transform largedatasets. - Ensurecompliance with data governance and security standards. 3. DataAnalysis and Processing : - Writeefficient SQL queries for data extraction, transformation, and reporting. -Develop Python scripts to automate data tasks and improve workflows. 4. Monitoringand Troubleshooting : -Utilize AWS CloudWatch to monitor pipeline health and performance. -Identify and resolve issues in a timely manner to minimize downtime. 5. APIIntegration : -Integrate and manage APIs to connect external data sources and services. 6. Collaboration : - Workclosely with cross-functional teams to understand data requirements and providesolutions. -Communicate effectively with stakeholders to ensure successful projectdelivery. Requirements RequiredSkills and Qualifications: Experience 5-6Years - o9 solutionsplatform exp is Mandatory. - Strong experiencewith AWS Glue and CloudWatch . - Proficiency in PySpark , Python , and SQL . - Hands-on experiencewith API integration and management. - Solid understandingof ETL processes and pipeline creation. - Strong analyticaland problem-solving skills. - Familiarity withdata security and governance best practices. PreferredSkills: - Knowledge of otherAWS services such as S3, EC2, Lambda, or Redshift. - Experience withPyspark, API, SQL Optimization, Python - Exposure to datavisualization tools or frameworks. Education: - Bachelor degree incomputer science, Information Technology, or a related field.
Posted 1 month ago
4.0 - 8.0 years
6 - 10 Lacs
Ludhiana
Work from Office
We re seeking a Database Administrator to join our dynamic team and play a crucial role in maintaining and optimizing database infrastructure. You will be responsible for ensuring the reliability, performance, and security of our database systems, with a primary focus on Postgres and MySQL databases hosted on Google Cloud Platform (GCP). What you ll do: Manage and administer Postgres and MySQL databases on Google Cloud Platform. Monitor database performance and optimize queries for efficiency. Ensure data security and compliance with industry best practices. Troubleshoot database issues and perform root cause analysis. Collaborate with developers to design and implement database schemas. Develop and maintain database backup and recovery plans. Stay up to date with the latest database technologies and best practices. Provide on-call support for critical database issues, as needed. Work closely with our data engineering and DevOps teams to design, implement, and maintain database solutions that meet our business needs. You re a perfect fit if you have 4+ years of experience in database administration, with a strong focus on Postgres and MySQL. Bachelor s degree (B.Tech, B.E.) from a reputable university/college. Hands-on experience deploying, managing, and scaling Postgres and MySQL databases on Google Cloud SQL. Familiarity with Google Cloud Platform services like Cloud Monitoring, Cloud Logging, and Cloud IAM. Proficiency in scripting languages (Python or JavaScript) for database automation tasks. Strong problem-solving and analytical skills to troubleshoot complex database issues and identify root causes. Excellent communication and collaboration skills to work effectively with developers and other team members. Ability to work independently and take ownership of tasks, while also being a team player. Nice to have: Experience with database automation and orchestration tools (e.g., Ansible, Terraform). Experience with NoSQL databases (e.g., ScyllaDB, MongoDB, Cassandra). Familiarity with migration-based tools such as Flyway. Knowledge and experience with containerization technologies (e.g., Docker, Kubernetes). Experience with Databricks.
Posted 1 month ago
5.0 - 10.0 years
7 - 12 Lacs
Kochi
Work from Office
The selected candidate will primarily work on Databricks and Reltio projects, focusing on data integration and transformation tasks. This role requires a deep understanding of Databricks, ETL tools, and data warehousing/data lake concepts. Experience in the life sciences domain is preferred. Candidate with Databricks certification is preferred. Key Responsibilities: Design, develop, and maintain data integration solutions using Databricks. Collaborate with cross-functional teams to understand data requirements and deliver efficient data solutions. Implement ETL processes to extract, transform, and load data from various sources into data warehouses/data lakes. Optimize and troubleshoot Databricks workflows and performance issues. Ensure data quality and integrity throughout the data lifecycle. Provide technical guidance and mentorship to junior developers. Stay updated with the latest industry trends and best practices in data integration and Databricks. Required Qualifications: Bachelor s degree in computer science or equivalent. Minimum of 5 years of hands-on experience with Databricks. Strong knowledge of any ETL tool (e.g., Informatica, Talend, SSIS). Well-versed in data warehousing and data lake concepts. Proficient in SQL and Python for data manipulation and analysis. Experience with cloud platforms (e.g., AWS, Azure, GCP) and their data services. Excellent problem-solving skills. Strong communication and collaboration skills. Preferred Qualifications: Certified Databricks Engineer. Experience in the life sciences domain. Familiarity with Reltio or similar MDM (Master Data Management) tools. Experience with data governance and data security best practices. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at Save this job LEARN ABOUT HOW WE WORK Join our Global Talent Network Let s stay connected. Sign up to receive alerts when new opportunities become available that match your career ambitions.
Posted 1 month ago
6.0 - 10.0 years
15 - 17 Lacs
Mumbai, Delhi / NCR, Bengaluru
Work from Office
Location: Remote / Pan India, Chennai, Ahmedabad, Kolkata, Hyderabad Notice Period: Immediate iSource Services is hiring for one of their client for the position of Sr. Salesforce nCino Developer. About the Role - We are looking for a Salesforce & nCino Developer to join our agile team. The ideal candidate will have strong expertise in Salesforce development, including SFDC configurations, data security models, and APIs, along with experience in nCinos Bank Operating System. You will play a key role in Scrum teams, independently solving complex coding challenges, conducting code reviews, and collaborating on cross-team projects. Key Responsibilities: Develop and enhance solutions on Salesforce & nCino platforms. Work in a Scrum environment, delivering features in two-week sprints. Conduct code reviews and follow best practices. Contribute to cross-team framework projects and participate in design discussions. Stay updated on Salesforce technologies, coding best practices, and frameworks. Collaborate with technical and non-technical teams to drive product success. Required Skills & Qualifications: Expert Salesforce knowledge (SFDC configurations, Data Security, APIs). Experience with nCino (cloud banking software). Proficiency in JavaScript frameworks (React, Angular, Knockout, etc.). Agile development experience with strong problem-solving skills. Excellent communication & collaboration abilities
Posted 1 month ago
8.0 - 10.0 years
13 - 16 Lacs
Mumbai, Delhi / NCR, Bengaluru
Work from Office
Role: Azure cloud & Devops engineer Location: Remote /Pan India,Delhi NCR,Bengaluru,Chennai,Pune,Kolkata,Ahmedabad, Mumbai,Hyderabad Experience: 8+ years iSource Services is hiring for one of their client for the position of Azure cloud & Devops engineer. About the role: We are looking for an Azure Cloud and DevOps Engineer to design, configure, and manage Azure services, including Azure Synapse, security, DNS, and App Gateway. You will develop Java-based applications, automate CI/CD pipelines using GitHub Actions or Azure DevOps, and manage infrastructure with Terraform. Additionally, you will handle identity management using Microsoft Entra ID and integrate with Office 365. Job Responsibilities: Collaborate with customers to create scalable and secure Azure solutions. Develop and deploy Java applications on Azure with DevOps integration. Automate infrastructure provisioning using Terraform and manage CI/CD pipelines. Ensure system security and compliance in Azure environments. Provide expert guidance on Azure services, identity management, and DevOps best practices. Design, configure, and manage Azure services, including Azure Synapse, security, DNS, databases, App Gateway, Front Door, Traffic Manager, and Azure Automation. Core Skills: Expertise in Azure services (Synapse, DNS, App Gateway, Traffic Manager, etc.). Experience with Java-based application deployment and CI/CD pipelines. Proficiency in Microsoft Entra ID, Office 365 integration, and Terraform. Strong knowledge of cloud security and DevOps best practices.
Posted 1 month ago
4.0 - 8.0 years
8 - 16 Lacs
Pune
Remote
Rudder Analytics is looking for Senior BI Developer(Tableau / Power BI) at Pune, with 4-8 yrs of experience. Please see details at https://shorturl.at/7O9fa for job code BI-SA-01 Required Candidate profile Knack for professional design layouts and for visual storytelling. Precision and attention to detail. Ability to lead a team and manage projects independently.
Posted 1 month ago
5.0 - 8.0 years
4 - 5 Lacs
Noida, Gautam Buddha Nagar, Greater Noida
Work from Office
Role & responsibilities Maintain and support the company's IT infrastructure, including networks, servers, and software applications. Ensure data security and integrity by implementing security measures and conducting regular audits. Provide technical support and training to employees to address IT-related issues and enhance user proficiency. Develop and implement IT policies and procedures to ensure efficient and secure operations. Manage software and hardware procurement, installation, and maintenance. Monitor and troubleshoot network performance and resolve connectivity issues. Coordinate with external vendors and partners for IT services and solutions. Preferred candidate profile Bachelor's degree in Information Technology, Computer Science, or a related field. At least 5 years of experience in IT support or a related role. Strong understanding of IT infrastructure, including networks, servers, and security systems. Experience with IT support and troubleshooting. Excellent problem-solving and critical thinking skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Male candidate preffered Kindly share your resume on asst_mgr_hr@group-108.com / 9599663145
Posted 1 month ago
6.0 - 11.0 years
5 - 10 Lacs
Mumbai
Work from Office
REF73568J-Assistant Manager TS, 5+ years experience- Azure SQL DBA + MS SQL On Prem - Mumbai (WFO) - Immediate joiner / Early joiners Applied knowledge of ISO 27001 / SOC Controls Provide RCA for Technical issues Information and Data Security principles ITIL Policies and procedures operations Comfortable in ITIL change management submissions and process, and being a CAB member Expert knowledge of SQL clusters and BCDR When to use DTU vs vCore Running daily health checks and ensuring uptime Performing backups and recoveries Applying patches and upgrades Troubleshooting and resolving database issues Documenting and optimizing database processes Collaborating with the internal IT team to ensure a seamless workflow Configuration based, version based, policy based issues are handled Support New scope, changing scope, expanding scope Maintain keys, maintain connectivity to servers and AD Work Issues related to connectivity to data warehouse Support on issues related to Server running slowly, scaling issues Skill to Manage Physical and Virtual Servers in a large environment typically 100+ Servers Knowledge of ITIL Knowledge of networking fundamentals Experience in tracking server activity, performing upgrades of software, addressing technical problems Good Documentation Skills Qualifications Must be knowledgable in best practices Accountable for ensuring SLA adherence with on time ticket acceptance and closures Ready to work in Rotational shifts(24x5) Required to prepare Technical SOP's and bring in improvements Managing and prioritizing assigned tasks collaborating with team members when needed business projects, change controls, documentation, and vulnerability remediation, etc Bachelors degree in a technical field, or experience and certifications showing required knowledge Highly knowledable in performance tuning including query optimization Exceptional communication skills Comfortable working on multiple projects and issues simultaneously Demonstratable desire to learn and remain current with technical knowledge Provide breakdowns of technical projects into steps with time estimates Collaborate with colleagues (development teams, infrastructure, management) Expert level technical troubleshooting and problem solving Knowledge with service principals, managed identities, private endpoint networking Comfortable working in an Agile-like environment, working in a backlog such as with Jira or other tools Immediate joiner / Early joiners
Posted 1 month ago
8.0 - 13.0 years
20 - 25 Lacs
Gurugram
Work from Office
About Us SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for managing the collection portfolio (One or Multiple Dues Stages) performance through a team of Vendor Managers, Team Leaders & Tele calling Agents. Role Accountability Formulate strategies for low performing segments/markets and implement the same with vendor sites Guide vendors to design a competitive incentive plan to ensure performance improvement Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region/Channel level in order to identify gaps/issues/red flags and design solutions to fix root causes and highlight the same to relevant teams Share initial advisory with Strategy team on quality of overall portfolio or a particular segment thereof Liason with Strategy and Dialer teams to design appropriate call-service campaigns to cater to the changing needs in the portfolio with a view to ensure overall improvement in the portfolio-performances Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and Arbitration in order to extract on identified accounts and attend all camps as required Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning and portfolio balancing amongst various channel partners Review all vendor productivity metrics to ensure accuracy in vendor payouts Ensure adherence to BCP guidelines and DR drill schedules across all channel partner sites Ensure necessary training /certifications for tele calling staff in line with compliance requirements Ensure adherence to cost targets in tele collections operations Stay abreast of any sudden actions (taken by regulator/Govt/any entity) which may have impact on portfolio performance and update concerned stakeholders in a timely manner Scan the market for industry best practices and analyze internal processes to identify and recommend enhancement opportunities Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all collection operations at channel partner sites Ensure necessary training /certifications for tele calling staff in line with compliance requirements Measures of Success Flow rates as per MOU (into X to 150) Money collected Settlement Loss FTE/NFTE productivity PLI Penetration Tele Retention Rate FTE/NFTE training coverage Budget adherence in tele calling operations Customer complaints volume Cost reduction as per MOU Vendor SLA Adherence No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Knowledge of dialer strategies Experience of managing large distributed vendor teams Competencies critical to the role Stakeholder Management Result Orientation Analytical Ability Process Orientation Market Awareness Problem Solving Skills Qualification Post-Graduate / Graduate Degree in any discipline Preferred Industry FSI
Posted 1 month ago
6.0 - 10.0 years
8 - 12 Lacs
Gurugram
Work from Office
Key Responsibilities: ETL Development and Maintenance: Design, develop, and implement ETL processes using SSIS to support data integration and warehousing requirements. Maintain and enhance existing ETL workflows to ensure data accuracy and integrity. Collaborate with data analysts, data architects, and other stakeholders to understand data requirements and translate them into technical specifications. Extract, transform, and load data from various source systems into the data warehouse. Perform data profiling, validation, and cleansing to ensure high data quality. Monitor ETL processes to ensure timely and accurate data loads. Write and optimize complex SQL queries to extract and manipulate data. Work with SQL Server to manage database objects, indexes, and performance tuning. Ensure data security and compliance with industry standards and regulations. Business Intelligence and Reporting: Develop and maintain interactive dashboards and reports using Power BI or SSRS. Collaborate with business users to gather requirements and create visualizations that provide actionable insights. Integrate Power BI with other data sources and platforms for comprehensive reporting. Scripting and Automation: Utilize Python for data manipulation, automation, and integration tasks. Develop scripts to automate repetitive tasks and improve efficiency. Insurance Domain Expertise: Leverage knowledge of insurance industry processes and terminology to effectively manage and interpret insurance data. Work closely with business users and stakeholders within the insurance domain to understand their data needs and provide solutions. Qualifications Required Skills and Qualifications: Technical Skills: Proficient in SQL and experience with SQL Server. Strong experience with SSIS for ETL development and data integration. Proficiency in Python for data manipulation and scripting. Experience with Power BI/SSRS for developing interactive dashboards and reports. Knowledge of data warehousing concepts and best practices. Domain Knowledge: Solid understanding of insurance industry processes, terminology, and data structures. Experience working with insurance-related data, such as policies, claims, underwriting, and actuarial data. Additional Skills: Strong problem-solving and analytical skills. Excellent communication and collaboration abilities.
Posted 1 month ago
1.0 - 4.0 years
6 - 9 Lacs
Bengaluru
Work from Office
About Netskope Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Paris, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive. Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter @Netskope . About the position: We re looking for a competitive, hard-working, and goal-oriented Sales Development Representative (SDR) to join our growing team. As an SDR, you ll be responsible for prospecting, qualifying, and setting demos for our Regional Sales Managers with companies that could benefit from purchasing Netskope. You will have the opportunity to truly contribute and help impact the company at a pivotal stage. The ideal candidate will be a self-starter with exceptional outbound skills, a risk-taker, and a desire to make an impact at a fast-growing company/leader in Cloud Security. Job Requirements: You are: A true hunter Motivated by doing great work at a growing company A self-starter with a strong work ethic and ability to think critically Professionally persistent. However, not salesy Can think on your feet in a conversation and answer unexpected questions with ease and confidence Naturally curious Resilient in the face of objections Passionate about sales Self-motivated Organized Positive Ability to hold yourself accountable Confident using programs like LinkedIn and Salesforce or you have had to learn new programs before and have a knack of picking them up quickly. You have a passion for working for a startup building an iconic company, not to be confused with standard 9-5 job. Responsibilities include: Generate qualified sales opportunities through inbound prospect qualification and outbound pipeline generation. Leverage various outbound prospecting techniques including cold calls, automated email sequences, LinkedIn, and video to generate prospect meetings for our Region Sales Managers to initiate sales opportunities. Log and track all prospect information and activities in Salesforce. Continually track the effectiveness of and provide feedback on how to optimize outbound campaigns. Consistently achieve targets tied to key performance metrics including outbound activity, appointments set, and new pipeline added. Work collaboratively with Sales and Marketing colleagues to refine messaging. Education: Bachelors degree strongly preferred #LI-CS1
Posted 1 month ago
12.0 - 17.0 years
35 - 40 Lacs
Gurugram
Work from Office
Management Level Director & Summary At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data. In threat intelligence and vulnerability management at PwC, you will focus on identifying and analysing potential threats to an organisations security, as well as managing vulnerabilities to prevent cyber attacks. You will play a crucial role in safeguarding sensitive information and enabling the resilience of digital infrastructure. At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations & Summary A career within Cybersecurity and Privacy services, will provide you with the opportunity to help our clients implement an effective cybersecurity programme that protects against threats, propels transformation, and drives growth. As companies pivot toward a digital business model, exponentially more data is generated and shared among organisations, partners and customers. We play an integral role in helping our clients ensure they are protected by developing transformation strategies focused on security, efficiently integrate and manage new or existing technology systems to deliver continuous operational improvements and increase their cybersecurity investment, and detect, respond, and remediate threats. Responsibilities The role requires someone who understands DLP information protection technology from both a managerial/strategic level and hands on technical design and implementation. Architect/engineer Data Leakage Prevention security solutions covering DLP Endpoint, Discover, Web & Email. Provide advice on Data Leakage Policy development. Own and manage tool configuration, ensuring appropriate governance and change control arrangements are operating across the business. Provide support for DLP platform including analysis, continuous configuration, tuning and testing of data loss prevention policies Perform maintenance on the DLP platform including patching, configuration modifications and upgrades/Migrations Integrate with analytics and compliance tooling. Monitor DLP information security alerts though DLP tools to respond, triage, and escalate as needed. Analyze event/alert patterns to properly interpret and prioritize threats with available DLP tools and other data protection devices. Identify trends and drive requirements aimed at improving and enhancing existing data loss prevention detection policies and configurations. Provide technical advice and input for the support of integrated security systems and solutions. Interface with clients in the strategic design process to translate security and business requirements to improve the efficiency of daily tasks, monitoring, and processes with innovative ideas. Create, review, maintain and update documentation including Documenting & Publishing fixes in central knowledge base. Monitor the use of the tools and ensure a consistent process of improvement is in place. Candidate should have hands on experience on 2 of the recognized DLP tool (Forcepoint, Symantec, Netskope, Mcafee or Digital Guardian). Experience 12+ years work experience on a Security Technical Services and/or Support Operations team preferred. Candidate will exhibit a history of reliability and strong decisionmaking skills due the trust imparted in them as a DLP analyst. DLP related monitoring experience desired. Candidate must possess strong analytical skills to identify complex security issues and respond at the same level with a technical understanding of when to escalate impacting security events. Experience working with clients in a support role Must possess requisite oral communication and writing skills Must be selfmotivated and capable of independent work while operating in a geographically and culturally diverse peer group. Mandatory skill sets As above Preferred skill sets As above Years of experience required 12+Years Education qualification B.Tech, preferred Education Degrees/Field of Study required Bachelor of Engineering Degrees/Field of Study preferred Required Skills Data Security Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Cloud Security, Coaching and Feedback, Communication, Conducting Research, Creativity, Cyber Defense, Cyber Threat Intelligence, Embracing Change, Emotional Regulation, Empathy, Encryption, Inclusion, Influence, Information Security, Innovation, Intellectual Curiosity, Intelligence Analysis, Intelligence Report, Intrusion Detection, Intrusion Detection System (IDS), IT Operations {+ 28 more} Travel Requirements Available for Work Visa Sponsorship
Posted 1 month ago
2.0 - 7.0 years
4 - 9 Lacs
Ahmedabad
Work from Office
About us: Working at Tech Holding isnt just a job, its an opportunity to be a part of something bigger. We are a full-service consulting firm that was founded on the premise of delivering predictable outcomes and high-quality solutions to our clients. Our founders and team members have industry experience and have held senior positions in a wide variety of companies - from emerging startups to large Fortune 50 firms - and we have taken our combined experiences and developed a unique approach that is supported by the principles of deep expertise, integrity, transparency, and dependability. The role Location: Ahmedabad/ Pune As a Data Engineer on our team, you ll play a key role in shaping the data infrastructure behind our cloud and edge solutions. You ll work alongside a group of talented engineers and take ownership of designing, building, and maintaining robust data systems that support real-time insights, automation, and analytics. From ingesting edge device data to optimising cloud-based pipelines, your work will directly impact the performance, scalability, and reliability of our end-to-end IoT platform. This is a unique opportunity to contribute to the evolution of a technology stack that powers intelligent systems across industries. You ll be part of a fast-moving team that values innovation, ownership, and engineering excellence and youll help define how data is collected, monitored, and acted on in critical environments. Were seeking a motivated Data Engineer to design, build, and maintain scalable data solutions. Youll work with cutting-edge AWS and IoT technologies to deliver high-impact, end-to-end data pipelines for both batch and real-time analytics, collaborating closely with cross-functional teams. Key Responsibilities Build & Manage Data Pipelines: Develop secure and scalable data ingestion and transformation pipelines using AWS services (Glue, Lambda, Athena, Timestream, S3) and edge technologies ( MQTT, AWS IoT Greengrass ). Infrastructure as Code (IaC): Define, develop, and deploy cloud infrastructure using Terraform . SQL & Data Transformation: Write, optimize, and maintain complex SQL queries for data transformation and validation across AWS data services. Observability & Security: Implement and maintain observability tools ( CloudWatch, Grafana ) and ensure robust data security using best practices for IAM, encryption, and access control . Cross-Functional Collaboration: Partner with software, DevOps, and product teams to deliver comprehensive data solutions. Core Requirements Education & Experience: Bachelor s degree in Computer Science, Engineering, or a related technical field, coupled with 2+ years of hands-on software or data engineering experience in a multidisciplinary team. Development Lifecycle: Proven experience in prototyping, testing, and code review across full development cycles. Technical Skills: Strong proficiency in SQL . Skilled in scripting languages like Python or JavaScript . Experience with Linux environments, Docker, and Git . Solid understanding of cloud infrastructure and Terraform . Key Attributes: Self-motivated, responsible, adept at managing multiple priorities independently, with excellent communication, collaboration, and analytical skills. A proactive, quick learner with a strong sense of initiative and ownership. Preferred Qualifications Experience with low-latency edge-to-cloud data pipelines . Familiarity with React/Node.js for internal tools or dashboards. Hands-on experience with a broader range of AWS services and IaC tools (e.g., Terragrunt, Atlantis). Exposure to additional monitoring tools (e.g., Prometheus) or end-to-end testing frameworks. Tech Holding is proud to be an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds and experiences, and we consider qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic. If you require accommodation in the application process, please contact our HR
Posted 1 month ago
3.0 - 8.0 years
5 - 10 Lacs
Pune
Work from Office
Title/Position: Full Stack Quality Engineer Job Location: Pune Employment Type: Full Time Shift Time: UK Shift Job Overview: We are seeking a detail-oriented and highly motivated Quality Assurance Engineer to join our dynamic team. As a QA Engineer, you will play a crucial role in ensuring the quality and reliability of our software products. The ideal candidate will possess strong analytical skills, a keen eye for detail, and a passion for delivering high-quality software solutions. Responsibilities: Develop and execute test plans, test cases, and automation scripts for ETL pipelines and data validation. Perform SQL-based data validation to ensure data integrity, consistency, and correctness preferably RDS. Work closely with data engineers to test and validate Data and frontend implementations. Automate data quality tests using Python and integrate them into CI/CD pipelines. Use GitHub for version control, managing test scripts, and collaborating on automation frameworks. Debug and troubleshoot data-related issues across different environments. Ensure data security, compliance, and governance requirements are met. Collaborate with stakeholders to define and improve testing strategies for big data solutions. Create and update Automation scripts for Frontend and API testing using frameworks like Selenium, Pytest, and others. Requirements: 3+ years of experience in QA, with a focus on data testing, ETL testing, and data validation. Strong proficiency in SQL for data validation, transformation testing, and debugging. Good working knowledge of Python, Node.js,Angular and GitHub for test automation and version control. Experience with ETL , Frontend testing and Data solutions. Understanding data pipelines, Blue framework and data governance concepts. Experience with cloud platforms (AWS) is a plus. Knowledge of PySpark and distributed data processing frameworks is a plus. Familiarity with CI/CD pipelines and test automation frameworks. Strong problem-solving skills and attention to detail. ",
Posted 1 month ago
4.0 - 5.0 years
6 - 7 Lacs
Kochi
Work from Office
Job title: Power Bi Developer Location: Lulu Cyber Tower 2, Infopark, Kochi Experience: 4-5 Years Responsibilities: Develop, optimize, and maintain Power BI dashboards for clear data visualization and actionable insights. Creating complex DAX calculations and measures to support data analysis. Perform data analytics using Python, Power BI, or other BI tools, must have excellent analytical thinking and problem-solving skills. Troubleshoot and resolve data-related issues and provide support for data operations. Document technical solutions and processes for future reference. Providing training and support to end users on using Power BI. Key Requirements: Extensive experience in working with Power BI Desktop and Power BI Service. Good hands-on experience with DAX Queries. Experience in connecting with multiple sources using Power BI both on the cloud and on-premises and being aware of (with hands-on experience) aspects like Disaggregating and Aggregating data, Transformation functions, Subscription, Power BI Embedded, Sharing & collaboration, Data Security, Data alert. Work Experience in Optimization Techniques at Power BI. Advanced knowledge of ETL processes with Power Query. Familiarity with cloud platforms (e.g., Azure). Proficiency in programming languages such as Python. Basic knowledge of statistical methods and data modelling.
Posted 1 month ago
5.0 - 10.0 years
7 - 12 Lacs
Pune
Work from Office
We re looking for a Senior QA Engineer - Automation to join Procore s Product & Technology Engineering Team in India. In this role, you will design and execute software testing plans to ensure the delivery of high-quality software across our owner solution areas. You should be self-motivated, creative, and proactive, ready to work successfully in a fast-paced environment, including multiple platforms and a distributed architecture, diverse technologies, and lab environments. You will partner with developers, project managers, DevOps engineers, and other stakeholders to test and deliver innovative features leveraging cutting edge technologies to address some of the construction industry s toughest problems. Procore software solutions aim to improve the lives of everyone in construction and the people within Product & Technology are the driving force behind our innovative, top-rated global platform. We re a customer-centric group that encompasses engineering, product, product design and data, security and business systems. This position will be based in our Pune office. We re looking for someone to join us immediately. Apply today to join our team. What you ll do: Work cross-functionally with teams around the world to ensure quality throughout the software development lifecycle Design and execute test cases (both manual and automation) Verify that the implemented software meets the business requirements Suggest functionality improvements based on usability standards Review requirements documents in terms of consistency, completeness, and correctness. Conduct post-release / post-implementation testing What were looking for: 5+ years of experience in software test engineering or equivalent role/ experience Experience in testing multi-tenant SaaS enterprise products/services Self-driven problem-solver with demonstrable critical thinking skills and experience working with globally-distributed teams Thorough understanding of software testing methodologies, QA tools, and Agile principles Experience developing test automation frameworks, particularly in Cypress and JavaScript Experience in programming languages such as Java and Go preferred Proficiency in building automation scripts, debugging, execution, and results analysis Analytical skills to understand requirements, application user interfaces, and contents Proven knowledge and experience in various test levels (e.g., system integration, performance, regression, and user acceptance) Ability to manage and prioritize multiple projects simultaneously, with excellent troubleshooting skills Experience in API testing and prior exposure to Test Driven Development is a plus Fluent in spoken and written English
Posted 1 month ago
10.0 - 15.0 years
30 - 35 Lacs
Mumbai
Work from Office
Job Title: Principal Information Security Specialist Job Code: 7924 Country: IN City: Mumbai Skill Category: IT\Technology Description: Overview Nomura has a robust global Information Security department, members of which are located in all of its major regions, namely Japan, Americas, India, Asia Excluding Japan (AeJ) and EMEA. This role will report directly to the Global Head of the Information Security Architecture and Engineering (SAE) located in London and will be a member of the Information Security Architecture and Engineering (SAE) Leadership team. Key objectives critical to success We are looking for a talented and experienced professional to join our team as the regional Head of Information Security Engineering in India. In this role, you will lead the engineering, development, and implementation of a robust and scalable information security solutions to protect Nomura s critical assets and infrastructure on a global scale. This role is handson as the security architecture and engineering strategy and roadmap are being developed. You will lead team of security engineers in India. It requires the development and implementation of people processes, policies, standards, and solutions in collaboration with the Global Heads of Information Security and key stakeholders (e.g., IT, business, legal, HR, compliance). You will play a key role in shaping our information security strategy and ensuring the resilience and effectiveness of our security solutions. Key Responsibilities Develop and execute the cyber security engineering strategy that aligns with the business objectives and the Security Risks and Controls Framework. Build, mentor, and manage a team of cyber security engineers. Foster a culture of continuous improvement, innovation, and collaboration within the team Develop and maintain the security solutions and products for the information security team and ensure it is fully aligned with the enterprise reference architecture developed by Security Architecture. Define and implement security standards, best practices, and guidelines for technology infrastructure, applications, and systems. Lead the engineering and implementation of secure network solutions, cloud security solutions, and endpoint protection mechanisms, including security tooling (change management, patching, upgrades etc.). Collaborate with crossfunctional teams to evaluate and select security technologies and tools that meet Nomura s requirements, including AI/ML, SaaS, security automation, and R&D. Provide technical guidance and expertise on security infrastructure design, configuration, and deployment. Provide clarity to IT (including projects) to ensure the most optimal risk reduction solutions are implemented. Establish a security lab (and sandbox) to evaluate security solutions for Nomura as well as assessing and testing emerging technologies for the business. Stay current on emerging technologies, trends, and threats in the field of information security architecture and engineering. Collaborate with internal and external stakeholders to ensure alignment with industry standards, regulatory requirements, and compliance frameworks. Skills, experience, qualifications and knowledge required Experience in managing technical security engineering functions Bachelors degree in Computer Science, Information Technology, or related field; Masters degree preferred. Certified Information Systems Security Professional (CISSP) or Certified Information Security Manager (CISM) certification is required. Minimum of 10 years of experience in information security, with a focus on security engineering. Strong knowledge of security technologies, protocols, and frameworks, such as ISO 27001, NIST, and OWASP. Experience with engineering and implementing security controls for cloud environments, network infrastructure, data security, and software applications. Excellent analytical, problemsolving, and project management skills. Strong communication and interpersonal skills to collaborate with diverse teams and stakeholders. Ability to lead and mentor a team of security engineers in a global environment.
Posted 1 month ago
3.0 - 6.0 years
6 - 10 Lacs
Bengaluru
Work from Office
WHAT YOU DO AT AMD CHANGES EVERYTHING. We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world’s most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives.. AMD together we advance_. The Staff Information Security Analyst will be responsible for identifying and defining requirements and engineering solutions to solve the existing threats and security issues of a global organization. This role will initial focus heavily on data protection, leading advancements in data loss prevention, and changing how AMD protects data going forward.. The Person. The ideal candidate will possess strong multi-tasking skills and enthusiasm for details and should think one step ahead of cyber-criminals. They should be well prepared to thrive in a fast-paced environment, possessing strong interpersonal and communication skills. You will use your critical thinking and sense of ownership to focus on long term quality IT security solutions. Are you self-motivated and a team player with proven ability to deliver end-to-end solutions in a high-tech and fast-moving industry? If so, this is a great career opportunity!. Key Responsibilities. The Staff Information Security Analyst responsibilities include, but are not limited to:. Building and growing AMD’s data security capabilities to keep AMD data secure regardless of location.. Identifying, monitoring, and defining the requirements to reduce the overall risk to AMD data, systems, and infrastructure.. Implementing hardware and software solutions to help mitigate a wide variety of information security risks.. Collaborating with other IT teams to align initiatives across the company.. Preferred Experience. Minimum of 5 years of IT security related experience.. Professional experience as a Security Engineer with demonstrated successful leadership and delivery of data protection solutions.. Experience as a customer-facing technical lead, including working with both management-level and development teams.. Senior/advanced related IT or security experience working in one or more Security Domains.. Experience with CASB, DLP, CSPM, Web Proxy.. Hands on experience with Data Classification policies and technologies to address data leakage.. Working knowledge of network topology, protocols, components, and OSI model, and IAM technologies (e.g., PKI, Oauth, OIDC, SAML). Understanding of NIST Cyber Security Framework standard and requirements and ability to apply them to an enterprise environment.. Experience with infrastructure operations and processes associated with IT service management in an Enterprise-level organization.. Experience with cloud services (AWS, Google, Microsoft) and associated networking, as well as collaboration and integration with O365 products.. Hands on experience with Enterprise Linux platforms.. Experience with EDR solutions is a plus.. DLP, CASB. Nice to have: Client proxy, SIEM, File and Removable Media Protection [FRP]. It Would Be Nice If You Also Had. Experience with scripting language (python, PowerShell, etc.).. Strong documentation skills.. Academic Credentials. BS CS preferred but not required.. CISSP, CISA, CISM, CCSK. Benefits offered are described: AMD benefits at a glance.. AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.. Show more Show less
Posted 1 month ago
6.0 - 15.0 years
11 - 12 Lacs
Ahmedabad
Work from Office
About Us At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Manage channel partners handling tele calling responsibilities for the assigned Collections portfolio. Role Accountability Execute collection strategy for the site, track performance and give inputs to PM Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region / Channel level in order to identify gaps/issues Strategise and segment portfolio churning on dialer prioritizing at various cuts in terms of Payment due date / Occupation segment / billing cycle / Geography / CM & NM / any new product-variants to improve efficiencies and performances Conduct call sampling across portfolio segments in line with the call listening framework and share observations on call and portfolio quality with concerned stakeholders Manage the uptime for all SBI Card collection systems at the vendor site to ensure uninterrupted production and coordinate with Internal stake holders to ensure business continuity in the event of downtime of vendor CRM / Dialer systems /Telecom resources Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and arbitration in order to extract on identified accounts and attend all camps as required Ensure Field-referral rates are in line with business-targets by identifying right sets of accounts for TC-retention as well as Field referral, adopting a segmented approach basis past delivery-trends Analyze action codes on daily basis and propose action plan to improve performance and right identification of field referral Ensure necessary training /certifications for tele calling staff in line with compliance requirements Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all collection operations at channel partner sites Track performance of all agents on key performance metrics daily to identify any adverse trends either or performance or call-quality or in disciplined behavior e. g. frequent late-logins, uninformed/unplanned leaves, low TOS, non-adherence to compliance guidelines, etc. and take suitable remediation measures Manage agency payouts in line with the business SLA model and ensure billing within defined timelines; Keep track of accuracy in different components of agency payouts--Actual Headcount deployed; PRI Lines, Contest, Team Engagement, etc. Measures of Success Resolution Rate Normalisation Rate Roll back rate KP targets PLI penetration Money collected NFTE productivity Tele Retention rate NFTE training coverage Customer complaints volume Vendor SLA adherence No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Knowledge of dialer strategies Experience of managing large distributed vendor teams Competencies critical to the role Stakeholder Management Result Orientation Process Orientation Problem Solving Skills Qualification Post-Graduate/Graduate in any discipline Preferred Industry Credit Card
Posted 1 month ago
10.0 - 19.0 years
30 - 37 Lacs
Pune
Work from Office
Step into the role of an Engineering Lead. At Barclays, we are more than a bank we are a force for progress. You will be involved in developing & delivering innovative IT solutions to provide enhanced customer experience for PBWM digital channels. You will be leading components of system engineering activity for applications and products across the end-to-end software development lifecycle. You will be deep diving into product design and provide engineering solution in line with industry standards. To be successful as an Engineering Lead , you should have experience with: Experience in building world class software and building and managing high performing software development teams. Lead engineering team in the development and support of strategic reporting application and mobile application for corporate clients. Expertise in Java stack, spring boot framework, front-end technologies (Angular & React), IOS and Android development, Micro-services, DevOps tools and Cloud Platform. Deep dive into product design and provide engineering solution in line with industry standards. Experience in conceiving test strategy (approach, E2E testing and Automation) and implement it portfolio wide. Ability to collaborate across teams to deliver complex systems and components and evaluate code for performance, understand key code metrics and take design decisions. Knowledge of DevOps and CI:CD. Some other highly valued skills may include: Experience of participating as a member of an Agile development team. Experienced in building critical software with 24x7 availability, high performance and resilient. Excellent communication skills with the ability to manage upwards and downwards, working closely with senior business leaders. Strong leadership skills with evidence of managing large teams across a range of disciplines and locations. Fully up to date with developments in individual area of expertise and will be expected to keep abreast with emerging technologies and potential for application within the Bank. Ability to negotiate and solicit engagement at all levels of the organisation, and strong experience of working with senior stakeholders. Governance and compliance policies, standards, and procedures required to fulfil role e. g. data security, records management. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in our Pune office. Purpose of the role To lead and manage engineering teams, providing technical guidance, mentorship, and support to ensure the delivery of high-quality software solutions, driving technical excellence, fostering a culture of innovation, and collaborating with cross-functional teams to align technical decisions with business objectives. Accountabilities Lead engineering teams effectively, fostering a collaborative and high-performance culture to achieve project goals and meet organizational objectives. Oversee timelines, team allocation, risk management and task prioritization to ensure the successful delivery of solutions within scope, time, and budget. Mentor and support team members professional growth, conduct performance reviews, provide actionable feedback, and identify opportunities for improvement. Evaluation and enhancement of engineering processes, tools, and methodologies to increase efficiency, streamline workflows, and optimize team productivity. Collaboration with business partners, product managers, designers, and other stakeholders to translate business requirements into technical solutions and ensure a cohesive approach to product development. Enforcement of technology standards, facilitate peer reviews, and implement robust testing practices to ensure the delivery of high-quality solutions. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures. . If managing a team, they define jobs and responsibilities, planning for the department s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements. . If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. . OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions. . Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.
Posted 1 month ago
3.0 - 5.0 years
10 - 11 Lacs
Bengaluru
Work from Office
The Services team works closely together to set PowerSchool customers up for ongoing success through post-implementation support, troubleshooting, consultation on system setup options, and training on features and functionality. The team offers cross-portfolio support, all while meeting organizational objectives for revenue, utilization, and customer satisfaction. Description The Professional Services team plans, guides, and delivers client projects, all with the aim to meet timeline and budget expectations and achieve organizational goals. The Application Specialist ensures an efficient software operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving escalated end user help requests. You will be responsible for working with the business to design, develop, implement, integrate, and support PowerSchool s applications. This person is also responsible for defining, documenting and implementing best practices and standards. Your day-to-day job will consist of: Assist with the maintenance of all business applications including regular updates, major version releases, new installations, and bug fixes where needed Troubleshoot, resolve escalated application incidents and problems; this includes acting as a point of escalation for support problems and incidents that are not able to be resolved by the Help Desk Work directly with IT and Development on new implementations and various project work Assist and work with users with finding ways to utilize software and technology more effectively and securely Evaluate/test new software and business solutions Ensures data security and integrity for all PowerSchool applications Continually audit and monitor systems for deficiencies and perform necessary maintenance as required Exercise independent judgment to analyze and diagnose application related problems and issues Assist in application training of existing users and new employees Explore new solutions, including testing, design, modifications and deployment required to meet both the company s and client s business requirements All other duties as assigned Minimum Qualifications Minimum of 3 years of relevant and related work experience. bachelors degree in Information Technology or related field or equivalent combination of education and/or work-related experience Strong knowledge of standard IT practices and workflows Advanced knowledge and applications troubleshooting with industry specific applications Strong customer service skills Strong analytical, troubleshooting and organization skills Preferred Qualifications 3-5 years of relevant job experience, ideally with prior experience working within the education software industry, preferred Experience with building dashboards or a deep understanding of Business Intelligence Must be able to learn and understand business processes as they relate to application usage, internal controls, security and technology Strong project management, verbal and written communication skills and customer service skills Oversee large scale projects with detailed designs and document business processes and procedures to coincide with project and firm expectations Work with minimal supervision and take ownership of problems and/or issues and ensures timely resolution Able to work both independently and as a member within a team environment
Posted 1 month ago
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