16 Data Orientation Jobs

You will be responsible for leading the Training function as an Associate Director/ Director-Capability Development at Firstsource Solutions Limited in Bangalore. Your key accountabilities and responsibilities will include: - Building predictable insight models to keep the business ahead of the curve - Developing and maintaining a training and development strategy for the Business - Collaborating with teams across geos and verticals to share best practices and drive continuous improvement - Overseeing and ensuring delivery of key training and development projects - Providing strategic and tactical inputs to RFPs from a learning standpoint - Leading the Training function for migration of new ...

About Us: Intellipaat is a leading EdTech company transforming the learning journey for professionals and students across the globe. With a commitment to delivering high-impact online learning experiences, we offer courses in Data Science, Cloud Computing, Software Development, and more, developed in partnership with industry giants like Microsoft, IBM, and IITs. Our mission is to empower learners with industry-relevant skills and make education accessible, affordable, and outcome-driven. Role Overview: We seek an experienced and proactive Sr. Lead Recruiter for the Talent Acquisition team to spearhead our non-tech lateral hiring. The ideal candidate thrives in the fast-paced environment of ...

As a Business Analyst at Cvent, you will play a crucial role in driving strategic initiatives across data, insights, and AI. Your responsibilities will include: - Partnering with stakeholders to define business objectives, challenges, and opportunities in data and AI. - Translating needs into clear requirements, use cases, and success metrics. - Conducting feasibility analysis, cost-benefit assessments, and business cases for executive decision-making. - Shaping the data & AI roadmap, ensuring alignment with organizational strategy and measurable value. - Supporting governance, compliance, and ethical AI adoption. In addition, you will be responsible for: - Leading project intake, prioritizi...

Role Overview: Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services, specializing in helping customers stay ahead of the curve through transformational solutions. As a Training Leader, you will be responsible for building predictable insight models, developing training strategies, collaborating with teams, overseeing training projects, and more. Your role will involve working closely with clients, designing training content, managing budgets, and executing governance plans. Key Responsibilities: - Build predictable insight models to keep the business ahead of the curve - Meet agreed KRAs and adapt to additional responsibilities as per business ...

The Role Own a specific agent category (e.g., Sales Ops Agents, Finance/CFO Agents, Support/Service Agents). You'll define the vision, roadmap, and results for that categoryblending product marketing instincts with an agent-first approach to design, measurement, and go-to-market. What You'll Do Set category strategy: Define ICPs, use-cases, outcomes, and success metrics for your agent category. Own roadmap & delivery: Write crisp PRDs, prioritize ruthlessly, align Design/Eng/DS, and ship iteratively. Agent-first design: Treat agents as the primary UXplan prompts/tools, workflows, and human-in-the-loop steps. Evaluation & safety: Instrument eval harnesses, quality bars (accuracy, latency, cos...

As an AD - Recovery Operations, your primary responsibility will be to oversee and execute EMI collections, asset recovery, and driver intervention cases within your designated zone. You will lead efforts to verify driver addresses, improve traceability, and minimize asset loss risk. Additionally, you will manage city-level teams, collaborate with law enforcement, and work closely with internal teams to achieve operational KPIs. Key Responsibilities: - Collect EMIs and lead recovery actions for defaulting drivers. - Monitor and resolve asset recovery cases for non-operational drivers in collaboration with Recovery Field Executives (RFEs). - Engage with local authorities and financiers to rec...

As a Senior Manager / Manager in the Customer Service role at Genpact, you will be responsible for responding to customer inquiries and addressing problem escalations in an efficient manner. Your primary focus will be on proactively resolving people issues to ensure that attrition remains well below the defined target. Leading operations and spearheading processes to meet and exceed business targets for the Business Unit will be a key aspect of your role. You will be expected to manage various people management metrics including attrition, manpower requirement, capacity planning, utilization and scheduling, efficiency per person, monitoring, time management, seat utilization, statement of wo...

The role of Manager, Content Moderation Ops Lead at Genpact involves actively using internet and online applications to identify areas for operational improvement. The responsibilities include responding to customer inquiries, resolving people issues, leading operations, meeting people management metrics, driving continuous improvement initiatives, developing measurement systems, communicating with customers, setting team goals, coaching and mentoring, and leading process transformations. The qualifications required for this role include a graduate degree, relevant BPO/KPO experience, team management experience, customer management exposure, English fluency, flexibility to work in a 24*7 env...

Genpact is a global professional services and solutions firm dedicated to delivering outcomes that shape the future. With over 125,000 employees spread across more than 30 countries, we are fueled by our natural curiosity, entrepreneurial agility, and commitment to creating lasting value for our clients. Our purpose, the relentless pursuit of a world that works better for people, drives us to serve and transform leading enterprises, including the Fortune Global 500, leveraging our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are currently seeking applications for the position of Senior Manager / Manager, Customer Service to ...

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is...

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is...

As the Revenue Optimization and Pricing Strategy Manager, you will be responsible for developing and implementing strategies to maximize revenue with a target-driven approach. Your key responsibilities will include identifying, planning, and executing opportunities to optimize the channel mix while focusing on maximizing profit margins. You will also be in charge of controlling discounts, promotions, and channel campaigns to achieve revenue targets. In this role, you will serve as the primary point of contact for revenue communications and insights for both internal (operations team) and external stakeholders (hotel owners, managers). Collaboration with cross-functional teams will be essenti...

As the Chief of Staff, you will play a crucial role in supporting the Head of Print R&D by developing and executing strategic plans and initiatives. Acting as the primary liaison between the Head of Print R&D and various departments, stakeholders, and external partners, you will be responsible for providing analytical insights to drive decision-making and strategy development. Your role will involve conducting operational reviews, tracking key strategic initiatives, and managing organizational risks effectively. You will be instrumental in fostering cross-functional innovation by identifying and enabling creative opportunities. Serving as a catalyst for organizational transformation, you wil...

Key Responsibilities: Own and drive CRM strategy for different business verticals. Lead execution across Push, SMS, WhatsApp, and Email campaigns. Manage and mentor CRM executives/specialists. Build lifecycle marketing journeys onboarding, engagement, reactivation. Monitor and report performance metrics (DAU, WAU, re-engagement, conversions). Create CRM dashboards, track OKRs, and drive continuous improvements. Collaborate closely with product, growth, content, and data teams. Key Deliverables: Increase in repeat user retention and revenue through CRM. Optimized user journeys across the CRM funnel. Strong and scalable CRM processes and execution frameworks. What We re Looking For: 4 6 years ...

Job Description: Complete and thorough understanding of B-2-B Collections work modalities and requirement Understanding of all Collections KPIs & SLAs performance reports and tools and should be able to implement the same. (Both Collections and Dispute Management) Excellent Verbal and Written Communications skills Lead weekly/monthly/Quarterly performance reviews with the client. Coaching & feedback of the Tower Leads/ team leaders in terms of their team performance, people management, attrition, quality & complaints Managing the project to deliver SLAs & KPIs, floor walks, daily tracking and monitoring of performance against targets, encouraging an environment which best promotes TCS's cult...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Senior Manager / Manager, Customer Service Responsibilities . Respond to customer inquiries and problem escalat...