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4.0 - 8.0 years
10 - 14 Lacs
Noida
Work from Office
Your Role We are looking for a Manager Data Ops to help our customers explore their healthcare data, understand how to improve the health of the population and bring down the cost of healthcare. A Day in the Life at Innovaccer Create world class customer facing documentation which would delight and excite customers Remove ambiguity in understanding things by documenting things and hence making the teams more efficient and effective Convert tacit knowledge to implicit knowledge Roles Responsibilities: Managing one full region or multiple customers within a region. Owning end to end communication and status reporting to the leadership and customer Assimilating proficiency in managing his portfolio including estimates, asset projection, unit metrics, track CARR(Contracted Annual Recurring Revenue) and asset transfers and managing cloud costs for fully owned projects Adding valuable data insights for the customers in processes and raising early warning signs in case of issues and escalations. Effectively collaborating with Customer success stakeholders, manage escalations, manage and plan transitions efforts and initiate hiring accordingly Thinking of new processes and improvements that can help his region and overall Sustenance Engineering Team. Driving initiatives to help Senior Manager and Associate Director in achieving the target Profit gross margin and desire CSAT score for the allocated portfolio. Prioritizing work aspects with respect to changing time-frames, goal posts, incomplete information and direction. Understanding the big picture and cascades to the team / Handling internal and external stakeholders. Owning their teams performance end to end like contributing to mentoring, grooming, assessing and giving balanced feedback (both strengths development areas). Regularly discussing performance and tracks Individual Development Plan on Lattice Acting as a backup SEM for another region Required Skills: Experience in Advanced SQL Unix Strong Experience of ETL Python support Hands on Analytics Tools (Power BI or Tableau) knowledge Good Healthcare knowledge Fundamental ITIL Expertise Support Processes (SLAs, OLAs, Product or application support Project and Program management Escalation Team management Problem solving mindset Excellent written and verbal communication skills. An ambitious person who can work in a flexible startup environment with only one thing in mind - getting things done.
Posted 10 hours ago
5.0 - 9.0 years
4 - 9 Lacs
Chennai, Tamil Nadu, India
On-site
What you ll do Provide management to their team of migration deployment analysts to ensure successful delivery of teams objectives. Provide data migration solutions either through enterprise services or direct to AstraZeneca functions. Receives and verifies Migration Specification, within team, ensuring that Migration Design for their deployment is generic based or required detail if tailored. Liaise with Data migration Build Manager to ensure build of Migration is in-line with overall programme plan and delivered in a timely manner. Liaise with Data Migration Run Manager to ensure Data Migration Engine Delivery team is resourced and available to delivery Migration Deployment as per overall programme timelines. Liaise with Data Migration Defect Manager ensuring that all Defects are resolved / escalated as appropriate to ensure qualitative process through deployment. Deliver all key program work product log documents as appropriate and in a timely manner. Chair workshops / corrective action sessions where appropriate to ensure Data Migration maintains timelines and closes open issues / areas in a timely manner. Deliver robust, cost-effective, automated solutions to support data migration demands. Responsible for the enforcement of migration standards, roadmaps and blueprints that maximizes current technology platforms and adapts to new data technology, working closely with Data Architects and Solution Architects. Oversee and manage the work of the Data Migration Analysts, on and offshore, ensuring the quality of the delivery, guiding in best practice, problem-solving design/delivery challenges. Responsible for ensuring data migration strategy is implemented into deployment evaluation, and project estimates are with budget and delivery plans. Be a key voice in the contribution to the continued development of Data Migration as a capability - training, tooling, ways of working, and operating model to optimize output and value. May manage the relationship with key suppliers (technology and migration service providers). Establish strong working relationships with AstraZeneca data and business stakeholder groups to develop an in-depth understanding of business priorities and early insight into changing needs in order to inform and shape demand. Selection and implementation of data migration technologies and industry best practices, in alignment with the Enterprise Architecture and Technology Innovation functions. Maintain an on-going professional development in data migration technologies (and methodologies) to keep AstraZeneca current with advancing and changing data technology landscape and innovation Essential for the role Bachelor s Degree or equivalent number of years of experience in a Computer Science or Data Management related field Significant years of experience in a data migration role with practical examples in developing using modern data platforms to build, deploy, and maintain data migration applications The role holder will possess a blend of design skills needed for Agile data development projects Proficiency in data engineer techniques and testing methodologies Proficiency in data development technologies Proficiency with data and application design patterns and processes Desirable for the role Master s in computer science and data management or suitable experience Experience with DevOps or DataOps concepts, preferable hands-on experience implementing continuous integration or highly automated end-to-end environments Experience implementing a microservices architecture Proven experience of leading and growing migration teams Industry experience with data migration in large, complex data settings, consultancy or vendor experience Experience in reusing of prebuilt components from migration toolsets. Good commercial awareness and understanding of the external market for migration technology and best practices Demonstrate initiative, strong customer orientation, and cross-cultural working
Posted 2 weeks ago
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