5 Data Ontap Jobs

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : EMC Storage Area Network (SAN) Administration Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the entire application development process and ensuring its successful implementation. This role requires strong leadership skills and the ability to effectively communicate with stakeholders and team members. Roles & Responsibilities:Should have sound experience in providing L2/L3 support for Storage Management and support on EMC PowerMax, NetApp Cluster modeDesign and implement EMC PowerMax, NetApp storage systems including installation, configuration, software upgrades, and storage provisioning.Administer Fiber Channel SAN fabrics, including installation, configuration, zoning, software upgrades, and maintenance of switches.Design and Configure Replication for Disaster Recovery using Snapmirror and other NetApp toolsPlan and implement best practices for NAS and SAN solutions.Create and update documentation for storage procedures. Professional & Technical Skills: Strong written and verbal communication skills, interpersonal skills.Strong time management skills, problem solving and analytical skills.Perform team management rolesDue to the 24X7 operations of the business, must be able to work a flexible work schedule, may include nights, weekends, and holidays.Should have sound experience in NetApp C Mode (Data Ontap), NetApp HCI, MetroCluster, HP3par and Pure technologies, RAID Levels, Flashpool and Flexclone.Good knowledge on CIFS, NFS, ISCSI and FCP protocols.Experience with installation, configuration and management of storage arrays and switches expected.Experience with Brocade and Cisco SAN Switches.Experience on Storage Pools, Tiering, LUN masking and zoning.Proven skills in understanding customer storage requirements, implementing Fiber Channel and iSCSI SAN solutions, and integrating different operating systems and applications.Should have knowledge about the ITIL framework.Good technical expertise on Snap Center Relevant certifications will be an added advantage. Additional Information:- The candidate should have a minimum of 3 years of experience in EMC Storage Area Network (SAN) Administration.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Netapp Storage Area Network (SAN) Administration Good to have skills : HanaMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationRole:NetApp Clustered Data ONTAP AdministratorRole Description:Candidate should be capable to provide L2/L3 operations on NetApp storage systems and FC Switch Administration.Must Have Skills: NetApp Clustered Data ONTAP Good to Have Skills: HP3par, Pure and Huawei StorageJob RequirementsKey Responsibilities:Should have sound experience in providing L2/L3 support for Storage Management and support on NetApp Cluster modeDesign and implement NetApp storage systems including installation, configuration, software upgrades, and storage provisioning.Administer Fiber Channel SAN fabrics, including installation, configuration, zoning, software upgrades, and maintenance of switches.Design and Configure Replication for Disaster Recovery using Snapmirror and other NetApp toolsPlan and implement best practices for NAS and SAN solutions.Create and update documentation for storage procedures. Technical Experience:Should have sound experience in NetApp C Mode (Data Ontap), NetApp HCI, MetroCluster, HP3par and Pure technologies, RAID Levels, Flashpool and Flexclone.Good knowledge on CIFS, NFS, ISCSI and FCP protocols.Experience with installation, configuration and management of storage arrays and switches expected.Experience with Brocade and Cisco SAN Switches.Experience on Storage Pools, Tiering, LUN masking and zoning.Proven skills in understanding customer storage requirements, implementing Fiber Channel and iSCSI SAN solutions, and integrating different operating systems and applications.Should have knowledge about the ITIL framework.Good technical expertise on Snap Center Relevant certifications will be an added advantage. Professional Attributes:Strong written and verbal communication skills, interpersonal skills.Strong time management skills, problem solving and analytical skills.Perform team management rolesDue to the 24X7 operations of the business, must be able to work a flexible work schedule, may include nights, weekends, and holidays. Educational Qualification:15 years of mandatory education as per Accenture Standards. Qualification 15 years full time education

Job Summary As customers today increasingly invest and engage in more flexible consumption models, Customer Success plays an increasingly critical role in helping customers shorten the time to value, getting our products sticky and accelerating their business outcome. The Cloud Consumption Customer Success organization plays a critical role with NetApp’s large, strategic cloud customers, leading them through the launch, migrate, optimize and scale phases of their critical cloud storage and data services adoption journey (across our hyperscaler led first party and Netapp labeled marketplace products) As a Customer Success Engineer (CSE), you are the trusted technical advisor in our account team and a strategic partner to our customers. You are responsible for execution against our Customer’s commitment with Netapp (and our Hyperscaler partners Microsoft Azure, Amazon Web Services (AWS) and Google Cloud Platform(GCP)) and orchestration of cross-functional programs in delivering customer value and business outcomes. This opportunity will allow you to accelerate your career growth, leverage your technical expertise in cloud storage solutions and deepen your cloud infrastructure and industry expertise. Job Requirements • Create impactful relationship with the Customer, NetApp, and Hyperscalers account Team (Azure, GCP & AWS). • Work with Customer’s stakeholders to understand and translate business requirements into technical solutions and a executable customer success plan. • Accelerate production level consumption through delivery orchestration by driving solution and operational health. • Deliver NetApp technical adoption and consumption acceleration activities (expert sessions, best practices) based on customer’s use case and workload. • Monitor usage trends and customer health to proactively identify challenges and/or optimization opportunities. • Work with account team (Client Executives, Cloud specialists, Cloud solution architect) in a Pod operating model, with the highest degree of partnership with common goal in driving consumption. • Proactively execute risk mitigation plans as you identify adoption and consumption goal risks. • Collaborate with customers & hyperscaler counterparts and identify growth opportunities through account planning, customer business reviews and delivery opportunities. Share these expansion opportunities with the sellers. • Share new features and roadmap, articulate how it can support the customer goals and objectives. • Identify adoption blockers and position relevant support & success bundles, professional services, partners and NLS (Netapp Learning Services) offerings. Education • 7-10 years of overall experience in enterprise cloud software/infrastructure. • At least 3+ years of experience in customer facing roles (CSM, Solutions consultant, Professional Services consultant, Network admin, etc) • Experience with Cluster Data ONTAP and Cloud Volumes ONTAP (CVO) is desired. • Bachelor of Science Degree in Computer Science, Information technology or a related field is desired. • In-depth knowledge of Public/Hybrid Cloud Infrastructure and Cloud Service Providers (GCP, Azure, AWS) • Azure or AWS or GCP platform certifications are desired and a big plus. • A strong understanding of the storage industry, private and public cloud environments, virtualization, and cloud management stacks • Knowledge of data center operations and cloud security is desired. • Strong aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment. • Excellent communication and executive presence is required.

Job Summary As a Technical Support Engineer you will provide technical support to customers, customer support personnel, and field support staff, focused on diagnosing, troubleshooting, repairing and debugging the NetApp AFF, FAS and Hybrid Cloud product lines. Support incidents can range from various hardware and/or software issues with NetApp storage systems and solutions, to multi-system, multi-vendor, and multi-network interoperability issues. To be successful in this role, you must be a motivated self-starter and self-learner, and possess a strong customer service mentality. This role will provide you with an opportunity to develop your technical skills by learning and supporting infrastructure built for the next generation data centre. You'll also be happy to come into the office either full time or hybrid (minimum two days a week). Essential Functions • Troubleshoot complex issues related to the NetApp FAS/AFF product line that lower support levels cannot resolve. • Respond to post-sales customer support issues through various channels, including phone, email, web, chat, or ActiveIQ Automated Case Generation. • Research and follow up on customer issues with timely recommendations and action plans. • Collect and analyze multi-platform logs to identify issues and determine root causes, focusing on addressing root causes rather than symptoms. • Collaborate with other Technical Support Engineers and escalate cases to Escalation Engineers when necessary. • Leverage internal technical expertise and resources to provide effective solutions to customer issues. • Publish new knowledge base articles and share best practices with Technical Support Centre staff. • Provide guidance, advice, feedback, and support to level 1 and level 2 colleagues Job Requirements • Strong written and verbal communication skills in English, with the ability to document and follow standard engineering principles and practices. • Mentoring abilities for helping fellow Technical Support Engineers and strong interpersonal communication and customer service skills in stressful situations. • Ability to work well within a team, manage multiple work streams, and work under pressure. • Strong aptitude for learning new technologies and applying them in a customer-facing environment, with an analytical approach to problem-solving. • Experience in troubleshooting methodologies and previous experience with case management systems. • Expertise in two or more of the following areas: NetApp hardware architecture, RAID concepts, SAN and/or NAS storage, NetApp Cluster-Mode Storage Solutions, Data ONTAP operating system, NetApp Storage Management Software Suite, NetApp Data Protection Software, Data tiering concepts, NVMe-oF, UNIX/Linux and Microsoft Windows environment configuration and administration, or knowledge of enterprise application interoperability (e.g., Microsoft Exchange, SQL Server, Oracle, SAP), server and desktop virtualization solutions (e.g., VMware, Hyper-V, Citrix), cloud solutions (e.g., AWS, Google Cloud, Azure) Education • 2 – 5 years of experience in UNIX, Storage administration or technical support. • A Bachelor of Science Degree in Computer Science, Electrical Engineering or related field, or equivalent work experience

Job Summary As a Storage Support Engineer, you provide support to customers, customer support personnel, and field support staff that is focused on diagnosing, troubleshooting, repairing and debugging NetApp products. You respond to situations where first-line product support has failed to isolate or fix problems in hardware or software products, and you ensure delivery of optimal results. You must be a “take charge” professional with demonstrated technical problem-solving skills; and a subject matter expert; and have a strong customer service orientation and experience. You'll also be happy to come into the office either full time or hybrid (minimum two days a week). • Respond to situations where NetApp product support has been unable to solve customer’s technical issues. • Collaborate with or escalate cases with other NetApp Technical Support teams and/or Escalation Engineers when the problem is too complex or falls out of your specific area of expertise in order to most quickly facilitate solutions for customers. • Work collaboratively with customers in potentially stressful situations, while providing professional and courteous technical expertise. • Create new knowledge base articles to share information and best practices for reuse throughout the Technical Support Center • Focus on E-series and StorageGRID specialization and build deep technical expertise in these areas. Job Requirements • Storage and Object based storage experience • Ability to troubleshoot difficult technical issues with strong commitment to deliver excellent customer service experience. • Passion and ability to learn new technologies in a fast-pace environment. • Work well in a team environment and be a proactive contributor to team development projects. • Creative approach to problem solving and demonstrate a ‘can-do’ attitude. • High ability to multi-task, manage workload and define priorities based on business impact of issues. • Strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment. • Ability to follow standard engineering principles and practices. Strong Understanding of the Following: Hardware principles, RAID, and iSCSI Object-based storage and S3 protocol Distributed databases (Cassandra) Network troubleshooting experience (Wireshark, TCP) Linux administration and scripting Virtualization (VMware, Docker-containers) Data protection and understanding of T10 Protection Information (PI) concepts Experience with NetApp Data ONTAP 9.0+ (a plus), Fiber Channel, Infiniband, NVMe-oF, HTTP/RestAP Education • Typically requires a minimum of 2-5 years related experience within a similar Technical Support role • A Bachelor of Science in Engineering or Computer Science; or equivalent related experience is required