Data & MIS Executive

Job Title: MIS Executive

Location: Lower Parel
Employment Type: Full-Time

Position Overview:

We are seeking a meticulous and detail-oriented MIS Executive to join our dynamic team. The ideal candidate will have a strong understanding of company policies and procedures, with the ability to manage policy-related data and assist in resolving operational issues. The MIS Executive will play a key role in maintaining accurate records, generating reports, and ensuring seamless coordination across departments.

Key Responsibilities:

Policy Assistance:

• Assist customers in understanding and adding policies.
• Provide guidance and clarification on policy-related queries.

Technical Error Handling:

• Analyze and identify technical errors, escalating them to the appropriate department for resolution.

Pharmaceutical Error Resolution:

• Handle medication-related inquiries and concerns.
• Provide accurate guidance on medication-related doubts and issues.

Diagnosis Error Management:

• Manage location discrepancies and doctor availability issues.
• Process reimbursement requests accurately and efficiently.

Dashboard & Reporting:

• Develop, update, and maintain weekly dashboards and MIS reports.
• Ensure data accuracy and timeliness in all reports.

Microsoft Outlook & Excel Management:

• Utilize Microsoft Outlook for effective communication.
• Leverage advanced Excel functions for data management and analysis.

Customer Query Handling:

• Address customer queries promptly via calls, emails, and face-to-face interactions.
• Ensure timely and accurate responses while maintaining professionalism.

Qualifications and Skills:

• Bachelor’s degree in Business Administration, Information Systems, or a related field.
• Proven experience in a similar role, preferably within the insurance or healthcare sector.
• Strong understanding of company policies and reporting procedures.
• Proficient in Microsoft Office Suite (especially Excel & Outlook).
• Excellent analytical, communication, and problem-solving skills.
• Strong attention to detail with the ability to multitask and prioritize effectively.
• Customer-focused mindset with a proactive approach to work.

Additional Requirements:

• Adaptable to evolving processes and changing business needs.
• Demonstrated ability to work independently and collaboratively in a team environment.
• Must handle sensitive and confidential information responsibly.

Interested candidate can share there resume on [email protected] or 7400103739

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Provident Fund

Work Location: In person