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WONDRx | Innovation for Better logo
AVP Customer Experience WONDRx | Innovation for Better

10.0 - 14.0 years

0 Lacs

maharashtra

On-site

You will be responsible for leading the customer experience transformation at WonDRx, a company redefining the future of digital healthcare in India. Your role as AVP - Customer Experience will involve owning and driving the CX strategy, voice-of-customer frameworks, community building, and data-led experience transformation across geographies and business verticals. Your vision, execution skills, and empathy will play a crucial role in achieving scale, retention, and patient satisfaction. Key Responsibilities: - Define and implement CX frameworks aligning with business goals across product, operations, and sales - Build mechanisms to gather patient insights, enhance their experience, and dr...

Posted 1 month ago

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