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5.0 - 8.0 years
9 - 14 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: MSD365 Customization and Configuration. Experience5-8 Years.
Posted 2 months ago
5.0 - 8.0 years
8 - 12 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: Collibra. Experience5-8 Years.
Posted 2 months ago
13.0 - 15.0 years
2 - 6 Lacs
Hyderabad, Chennai
Work from Office
Job Title:Salesforce Developer Experience13-15 Years Location:Chennai/ Hyderabad, Pan India : : Perform system Financial Services CloudConfigure and customize Salesforce Financial Services Cloud to meet specific business requirements in the financial services domain. Salesforce Lightning DevelopmentDevelop custom Lightning Components (Aura and Lightning Web Components) to enhance user interfaces and improve client interactions. Apex and Mera ProgrammingDevelop and maintain complex Apex code, triggers, and Mera programming for backend processes to support Salesforce customizations. Data Management and IntegrationImplement and optimize data integrations with external systems, including ETL processes, APIs, and web services. Custom Workflows & AutomationBuild and maintain custom workflows, process builders, flows, and approval processes. and Support CollaborationWork closely with other developers, administrators, and stakeholders to deliver a seamless experience for end users. Testing and DeploymentDevelop unit tests, perform code reviews, and deploy changes using CI/CD tools. DocumentationMaintain clear documentation for solutions, configurations, and development processes. Qualifications: Experience5-7 years in Salesforce development, with 4+ years in Financial Services Cloud and Lightning. Technical Skills: Proficient in Apex, Mera programming, and JavaScript. Expertise in Lightning Web Components (LWC) and Aura Components. Experience with Salesforce API integrations (REST, SOAP, and other web services). Strong understanding of Salesforce Security, Data Modeling, and Object-Oriented principles. CertificationsSalesforce Certified Platform Developer I/II, Salesforce Certified Financial Services Cloud Consultant preferred. Other Skills: Strong problem-solving skills and the ability to troubleshoot issues. Excellent communication and collaboration skills. Nice-to-Have: Experience in the financial services industry, particularly with wealth management or banking. Familiarity with data migration tools like Data Loader or third-party ETL tools (MuleSoft, Informatica). Knowledge of CI/CD tools like Git, Jenkins, and Bitbucket
Posted 2 months ago
5.0 - 10.0 years
2 - 6 Lacs
Chennai
Work from Office
Job Title:Salesforce Developer Experience5-10 Years Location:Chennai - Hybrid : Job Mode/Contract SkillsetApex, LWC, Integration & deployment Budgetupto 35 LPA (including Var Pay)
Posted 2 months ago
2.0 - 5.0 years
3 - 7 Lacs
Pune
Work from Office
As a Campaign Specialist, you are responsible for handling clients across industries within the quality space. You will be responsible for managing the complete investigation process related to quality and compliance controls. If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here. Your primary responsibilities include: Build campaign journeys, filter entry audience Build emails using content builder in SFMC Creation email communication by drag and drop Communicate with market point of contacts Investigate journey bugs Create and update data extensions for send and personalization requests Attach creatives to a journey for final deployment Build cloud pages whenever required to connect the email using CTAs Creation of user input form pages Ability to write to Data Extensions Build required automation in Automation Studio whenever required Build error and exception handlers to prevent unhandled risk Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Graduate with 3+ years of experience in Marketing Automation Minimum 2+ years of experience using AMP scripting Minimum 2+ years of responsive HTML, CSS & JavaScript coding experience Basic HTML knowledge Understand campaign brief and campaign flow Able to communicate with market representatives to clarify campaign Preferred technical and professional experience Good Communication skills
Posted 2 months ago
4.0 - 7.0 years
9 - 13 Lacs
Bengaluru
Work from Office
Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Is fully competent in it's own area and has a deep understanding of related programming concepts software design and software development principles. Works autonomously with minimal supervision. Able to act as a key contributor in a complex environment, lead the activities of a team for software design and software development. Acts proactively to understand internal/external client needs and offers advice even when not asked. Able to assess and adapt to project issues, formulate innovative solutions, work under pressure and drive team to succeed against its technical and commercial goals. Aware of profitability needs and may manage costs for specific project/work area. Explains difficult concepts to a variety of audiences to ensure meaning is understood. Motivates other team members and creates informal networks with key contacts outside own area. Skills (competencies) Verbal Communication
Posted 2 months ago
4.0 - 6.0 years
5 - 8 Lacs
Gurugram
Work from Office
Responsibilities : - Responsible for mentoring a team of 4-6 Junior engineers. - Participate in all agile rituals including daily stand-ups, iteration planning, story huddles, retrospectives, and creation of burn-up charts. - Ensure that all work is captured in Jira. - Supports and develops software developers by providing advice, coaching, and educational opportunities. Requirements - B. Tech/ BE Computer Science, Engineering, or related field. - 04 to 06 years of programming in Core Java and with the Spring framework. - Good knowledge of object-oriented design, data structures, algorithms, and SQL. - Experience working with hibernate, Jenkins, Maven, and CI/CD pipelines. - Well-versed in Test-driven development. - Strong hold on system design and architecture and demonstrated experience in developing things from scratch. - Excited about working in a growth-stage startup, learning and solving problems without getting constrained by current knowledge or experience. - Experience building operationally critical services, especially in eCommerce. - Required to work with the development team in Canada (as per business needs). Apply Insights Follow-up Save this job for future reference Did you find something suspiciousReport Here! Hide This Job Click here to hide this job for you. You can also choose to hide all the jobs from the recruiter.
Posted 2 months ago
2.0 - 4.0 years
6 - 10 Lacs
Noida
Work from Office
Company Description. Abhiwan Technology Pvt Ltd. is a leading provider of cutting-edge technologies and services, offering scalable solutions for businesses of all sizes. Founded in June 2018, we specialize in Metaverse, Blockchain, NFT Marketplace, Defi, and more. With a focus on innovative solutions and a proven track record in Product Development, we aim to provide tailored IT solutions to resolve business issues. Job Title Unity Developer (2-4 Years Experience). Location Noida. Job Type Full-time. About The Role :- We are looking for a talented Unity Developer with 2-4 years of experience to join our team and work independently on various gaming and interactive projects.- The ideal candidate should have a strong grasp of Unity, C#, and related development tools.- They should also be capable of handling tasks from concept to deployment while maintaining high-quality standards. Key Responsibilities :- Develop, implement, and optimize game/app features using Unity and C#.- Collaborate with designers, artists, and other developers to deliver a smooth user experience.- Troubleshoot and resolve performance and functionality issues.- Build prototypes for new concepts and iterate on feedback.- Implement UI/UX designs and ensure the best possible performance on various platforms (mobile, PC, VR, etc.- Create, maintain, and document reusable, modular code.- Stay updated with the latest Unity developments and best practices. Requirements :- 2-5 years of hands-on experience in Unity development.- Proficiency in C# programming.- Strong understanding of Object-Oriented Programming (OOP).- Experience with 2D/3D game development and asset integration.- Knowledge of animation, physics, and particle systems in Unity.- Ability to work independently with minimal supervision.- Good knowledge of version control systems (e.g , Git).- Understanding of cross-platform optimization techniques (mobile/PC/VR).- Problem-solving mindset and attention to detail.- Excellent communication and time-management skills. Preferred Skills :- Experience with AR/VR development.- Familiarity with Unity Services (e.g , Analytics, Ads, Multiplayer).- Knowledge of shaders and Unity's rendering pipeline.- Experience in integrating third-party SDKs. Benefits :- Competitive salary.- Opportunity to work on exciting projects.- Growth and learning opportunities.ApplyInsightsFollow-upSave this job for future referenceDid you find something suspiciousReport Here! Hide This JobClick here to hide this job for you. You can also choose to hide all the jobs from the recruiter.
Posted 2 months ago
2.0 - 4.0 years
4 - 7 Lacs
Mohali
Work from Office
Position overview We are looking for a .Net developer to build software using languages and technologies of the .NET framework. You will create applications from scratch, configure existing systems and provide user support. Roles and Responsibilities : Interfacing / designing solutions using C#, .Net framework, Visual Studio, RESTful APIs JSON, object-oriented JavaScript, and Ajax taking into consideration performance, cross-platform support capabilities, usability, user experience, and security Requirements - Bachelors in Computer Science or equivalent technical work experience - Minimum 3-7 years of working experience with Automation testing. - Excellent Communication - Having Net 4+ using C# .NET, ASP .NET, ASP .NET Web API, WCF Benefits : - Flexible working hours - Work from Home facility - Monthly Bonus based on the performance - Health Insurance benefits - Career Development plans Apply Insights Follow-up Save this job for future reference Did you find something suspiciousReport Here! Hide This Job Click here to hide this job for you. You can also choose to hide all the jobs from the recruiter.
Posted 2 months ago
6.0 - 10.0 years
15 - 30 Lacs
Hyderabad, Pune, Gurugram
Work from Office
Should have minimum 6+ years’ experience as an Oracle Cloud PPM functional consultant. Hands on experience in FSM, Rapid Implementation Tools Must have experience in writing functional specifications , OTBI reports and analytics, Security, Workflows
Posted 2 months ago
1.0 - 6.0 years
1 - 2 Lacs
Hyderabad
Work from Office
SUMMARY Waiter We are seeking individuals with previous experience in waiter roles to join our team. The ideal candidate should have a pleasant appearance, be dedicated to their work, and be able to communicate effectively in English. This is an opportunity to work in a dynamic and fast-paced environment, serving our valued customers. Requirements Requirements: Previous experience as a waiter Good appearance Commitment to work Proficiency in English Benefits Accommodation: Yes Housing Expenses: Yes, sharing with client and others housemate - he will pay 8 OMR, he should pay remaining with his housemate if they exceed it Transportation: Yes Food: No salary: 100 OR - 120 visa provided by the company.
Posted 2 months ago
6.0 - 8.0 years
11 - 12 Lacs
Bengaluru
Work from Office
Diverse Lynx is looking for Salesforce Developer to join our dynamic team and embark on a rewarding career journey Meeting with project managers to determine CRM needs. Developing customized solutions within the Salesforce platform. Designing, coding, and implementing Salesforce applications. Creating timelines and development goals. Testing the stability and functionality of the application. Troubleshooting and fixing bugs. Writing documents and providing technical training for Salesforce staff. Maintaining the security and integrity of the application software
Posted 2 months ago
3.0 - 8.0 years
17 - 27 Lacs
Hyderabad
Work from Office
Citizens Bank is seeking a highly skilled and experienced Senior Salesforce Developer (Level 2&3) to lead the design, development, and integration of scalable Salesforce solutions across critical business functions. This role involves end-to-end solution delivery, mentorship of junior developers, and close collaboration with stakeholders to implement advanced customizations that support strategic business initiatives. The ideal candidate will possess deep technical expertise in Apex , Lightning Web Components (LWC) , and Salesforce platform architecture , along with a strong understanding of enterprise-level integrations and data management within the Salesforce ecosystem. Key Responsibilities: Design, develop, and maintain advanced Salesforce custom applications using Apex , LWC , Visualforce , and declarative tools Lead the technical implementation of Salesforce solutions, ensuring scalability, performance, and security Manage complex integrations with external systems using REST/SOAP APIs , middleware, and custom connectors Collaborate with architects, product owners, and cross-functional teams to define technical solutions and architecture Conduct code reviews, performance optimization, and enforce Salesforce best practices and coding standards Guide and mentor junior developers and provide technical oversight for project deliverables Manage deployment pipelines and version control using tools like Git , Copado , or Gearset Maintain documentation of system architecture, configurations, and release processes Ensure compliance with data governance , security policies , and industry regulations (especially in the financial domain) Required Skills & Qualifications: 3-9+ years of hands-on Salesforce development experience in enterprise environments Strong expertise in Apex , Lightning Web Components (LWC) , SOQL/SOSL , and Salesforce APIs Experience with Salesforce integration frameworks and middleware platforms (e.g., MuleSoft, Dell Boomi) Deep understanding of Salesforce data modeling , security models , and platform limitations Proficient in CI/CD tools and version control systems like Git , Bitbucket , and SFDX Experience delivering projects in Agile/Scrum teams Excellent problem-solving, communication, and stakeholder management skills Preferred Qualifications: Salesforce Platform Developer II , Salesforce Architect , or other advanced certifications Experience with Sales Cloud , Service Cloud , or Financial Services Cloud Previous experience in banking or financial services environments Familiarity with DevOps practices for Salesforce and tools like Copado or AutoRABIT Exposure to data migration , governance , and compliance in regulated industries
Posted 2 months ago
8.0 - 12.0 years
35 - 60 Lacs
Bengaluru
Work from Office
Job Summary As a Senior Data engineer of the Active IQ Data Engineering at NetApp, you will play a crucial role in the development and maintenance of our data engineering and infrastructure. You will be responsible for designing and maintaining Data Infrastructure. You will be responsible for designing, building, and optimizing our data architecture, its infrastructure, as well as managing the flow of data throughout the organization. You will be part of a highly skilled technical team and working closely with the team of senior software developers and technical directors. You will be responsible for contributing and aligning to system level application architecture that includes high level design, coding standards, and development and testing of code. The software applications you build will be used by our internal sales team, partners, and customers. This position requires an individual to be creative, team-oriented, technology savvy, driven to produce results and demonstrates the ability to work across teams. Job Requirements You design, develop, and maintain our real time data processing, data LakeHouse infrastructure. You develop and maintain Ansible playbooks for infrastructure configuration and management You develop and maintain Kubernetes manifests, Helm charts, and other deployment artifacts You have hands on experience on Docker and containerisation and how to manage/prune the images in private registries. You have hands-on experience on access control in K8S cluster You monitor and troubleshoot issues related to Kubernetes clusters and containerized applications You drive initiatives to containerize standalone apps to be containerized in Kubernetes. You design, develop, and maintain our Kafka infrastructure, including topics, connectors, and brokers You develop and maintain infrastructure as code (IaC) and collaborate with other teams to ensure consistent infrastructure management across the organization. You use observability tools to do “capacity management” of our services and infrastructure resources. You have a strong understanding of concepts related to computer architecture, data structures and programming practices You have a deep understanding of object-oriented programming and design You work on multiple tasks and responsibilities that will contribute towards team, program, and company goals Test Automation. Experience in AWS ECS and EKS is an added advantage Education 8 to 12 years of relevant experience. A Bachelor of Science Degree in Computer Science or master’s degree is required.
Posted 2 months ago
5 - 8 years
10 - 14 Lacs
Bengaluru
Work from Office
Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution ? Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support ? 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet ? Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter ? Mandatory Skills: Cloud-PaaS-GCP-Google Cloud Platform. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 3 months ago
1 - 4 years
6 - 11 Lacs
Pune
Work from Office
Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. salesforce developer Responsibilities Configure and customize solutions using Salesforce platform to support critical business functions and meet project objectives and client requirements Ensuring Salesforce best practices are followed in configuring and customizing the application Provide detailed level of effort estimates for proposed solutions. Articulate the benefits and risks to a solution’s feasibility and functionality Develop, test, and document working custom development, integrations, and data migration elements of a Salesforce implementation Follow and understand Salesforce product and technical capabilities resulting from product releases and acquisitions Communicate with project manager, scrum master, clients and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment Interact directly with clients, managers and end users as necessary to analyze project objectives and capability requirements , including specifications for user interfaces, customized applications and interactions with internal Salesforce instances Certifications Salesforce AppBuilder Platform Developer I Platform Developer 2 Sales Cloud Service Cloud Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 3 months ago
2 - 5 years
14 - 19 Lacs
Bengaluru
Work from Office
Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution ? Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support ? 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet ? Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter ? Mandatory Skills: Cisco Routing and Switching. Experience>10 YEARS. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 3 months ago
5 - 7 years
5 - 9 Lacs
Chennai
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Omnistudio Platform Good to have skills : vlocity platform Minimum 5 year(s) of experience is required Educational Qualification : 1 15 years full time education Project Role :Application Developer Project Role Description :Design, build and configure applications to meet business process and application requirements. Must have Skills :Salesforce Omnistudio PlatformGood to Have Skills : No Technology Specialization, vlocity platformJob Requirements :Key Responsibilities :1 5-7 Years of Experience in Salesforce Technology 2 Min 2 Years Hands On Experience on Vlocity Communication Cloud and Vlocity Order Management Strong Knowledge in Telecom Domain and executed at least one E2E implementation Technical Experience :1 Strong should possess strong skills in Vlocity Order Management, Order Decomposition, Order Orchestration Plans Scenarios 2 Strong Skills in developing Integration components using Integration Procedures in Vlocity 3 Strong Skills in Salesforce Apex Triggers 4 Candidate will be leading team of 5-10 members as part of the implementation Professional Attributes :1 Good to have at least one certification in Vlocity 2 Strong communication skills 3 Good Analytical skill Educational Qualification:1 15 years full time educationAdditional Info : Qualification 1 15 years full time education
Posted 3 months ago
7 - 11 years
18 - 22 Lacs
Mumbai, Hyderabad
Work from Office
Principal Digital Solutions Consultant - NAV02M8 Company Worley Primary Location IND-MM-Navi Mumbai Job Digital Solutions Schedule Full-time Employment Type Employee Job Level Experienced Job Posting May 5, 2025 Unposting Date Jun 4, 2025 Reporting Manager Title Senior Manager We deliver the worlds most complex projects. Work as part of a collaborative and inclusive team . Enjoy a varied & challenging role. Building on our past. Ready for the future Worley is a global professional services company of energy, chemicals and resources experts headquartered in Australia. Right now, were bridging two worlds as we accelerate to more sustainable energy sources, while helping our customers provide the energy, chemicals and resources that society needs now. Were on the lookout for an experienced Agiloft Lead /Consultant to help drive digital transformation through intelligent contract lifecycle management. In this role, youll lead the configuration, customization, and integration of Agiloft solutions as a partner with the Worley Legal department. Whether you're designing workflows or enabling system integrations, your work will have a direct impact on operational efficiency and compliance . ? The Role As a Principal Digital Solutions Consultant with Worley, you will work closely with our existing team to deliver projects for our clients while continuing to develop your skills and experience etc. Were on the lookout for an experienced Agiloft Lead /Consultant to help drive digital transformation through intelligent contract lifecycle management. In this role, youll lead the configuration, customization, and integration of Agiloft solutions. Whether you're designing workflows or enabling system integrations, your work will have a direct impact on operational efficiency and compliance. Lead or support the end-to-end implementation/Support of Agiloft solutions for internal projects with direction from Worley Legal. Analyze business requirements and translate them into technical specifications and workflows within the Agiloft platform. Customize and configure Agiloft modules, rules, forms, and dashboards to meet client or internal business needs. Maintain the integrations of Agiloft with third-party systems. Assist with data migration, testing, documentation, and post-implementation support. Stay current with Agiloft features, updates, and best practices. About You To be considered for this role it is envisaged you will possess the following attributes Proven experience with Agiloft CLM or other contract management platforms. Strong understanding of contract lifecycle processes, workflow automation, or enterprise software implementation. Proficiency in customizing Agiloft using its no-code/low-code interface. Experience with scripting or automation logic within Agiloft a plus. Excellent analytical, problem-solving, and communication skills. Ability to manage multiple projects and meet deadlines. Familiarity with APIs and system integration concepts. Education Bachelors degree in computer science, IT or related field preferred. Moving forward together We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. Were building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard. And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, theres a path for you here. And theres no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change. Worley takes personal data protection seriously and respects EU and local data protection laws. You can read our full Recruitment Privacy Notice Please noteIf you are being represented by a recruitment agency you will not be considered, to be considered you will need to apply directly to Worley.
Posted 3 months ago
2 - 6 years
4 - 8 Lacs
Bengaluru
Work from Office
? 5+ years experience administering Salesforce Marketing Cloud (ExactTarget) or similar marketing automation platforms ? 5+ years experience of Marketing Cloud components including Automations, Journeys, and Data Extensions ? Knowledge of Marketing Cloud integrations with other systems ? Experience supporting multiple business units with varying requirements ? Strong troubleshooting and problem-solving abilities ? Excellent communication skills for working directly with customers ? Ability to prioritize and manage multiple support requests effectively ? Experience with user management and permission structures About The Role Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. ? Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers ? 2. Engage with delivery team to ensure right solution is proposed to the customer a. Periodic cadence with delivery team to Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demo??s testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b. Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time ? 3. Build domain expertise and contribute to knowledge repository Engage and interact with other BA??s to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight ? Deliver No. Performance Parameter Measure 1. Customer Engagement and Delivery Management PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated. 2. Knowledge Management No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter ? 5+ years experience administering Salesforce Marketing Cloud (ExactTarget) or similar marketing automation platforms ? 5+ years experience of Marketing Cloud components including Automations, Journeys, and Data Extensions ? Knowledge of Marketing Cloud integrations with other systems ? Experience supporting multiple business units with varying requirements ? Strong troubleshooting and problem-solving abilities ? Excellent communication skills for working directly with customers ? Ability to prioritize and manage multiple support requests effectively ? Experience with user management and permission structures
Posted 3 months ago
5 - 8 years
8 - 12 Lacs
Mumbai
Work from Office
About The Role Role Purpose The role incumbent is focused on implementation of roadmaps for business process analysis, data analysis, diagnosis of gaps, business requirements & functional definitions, best practices application, meeting facilitation, and contributes to project planning. Consultants are expected to contribute to solution building for the client & practice. The role holder can handle higher scale and complexity compared to a Consultant profile and is more proactive in client interactions. ? Do Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. Develops, assesses, and validates a client’s business strategy, including industry and competitive positioning and strategic direction Develops solutions and services to suit client’s business strategy Estimates scope and liability for delivery of the end product/solution Seeks opportunities to develop revenue in existing and new areas Leads an engagement and oversees others’ contributions at a customer end, such that customer expectations are met or exceeded. Drives Proposal creation and presales activities for the engagement; new accounts Contributes towards the development of practice policies, procedures, frameworks etc. Guides less experienced team members in delivering solutions. Leads efforts towards building go-to-market/ off the shelf / point solutions and process smethodologies for reuse Creates reusable IP from managed projects ? ? ? Mandatory Skills: Finacle customization version 7. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 3 months ago
3 - 5 years
7 - 11 Lacs
Mumbai
Work from Office
About The Role Role Purpose The role incumbent is focused on implementation of roadmaps for business process analysis, data analysis, diagnosis of gaps, business requirements & functional definitions, best practices application, meeting facilitation, and contributes to project planning. Consultants are expected to contribute to solution building for the client & practice. The role holder can handle higher scale and complexity compared to a Consultant profile and is more proactive in client interactions. ? Do Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. Develops, assesses, and validates a client’s business strategy, including industry and competitive positioning and strategic direction Develops solutions and services to suit client’s business strategy Estimates scope and liability for delivery of the end product/solution Seeks opportunities to develop revenue in existing and new areas Leads an engagement and oversees others’ contributions at a customer end, such that customer expectations are met or exceeded. Drives Proposal creation and presales activities for the engagement; new accounts Contributes towards the development of practice policies, procedures, frameworks etc. Guides less experienced team members in delivering solutions. Leads efforts towards building go-to-market/ off the shelf / point solutions and process smethodologies for reuse Creates reusable IP from managed projects ? ? ? Mandatory Skills: Finacle customization version 7. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 3 months ago
5 - 8 years
6 - 11 Lacs
Bengaluru
Work from Office
About The Role Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Salesforce Platform Development. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 3 months ago
3 - 5 years
2 - 6 Lacs
Bengaluru
Work from Office
About The Role ? ? ? ? Mandatory Skills: CAD App and Customization Tools. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 3 months ago
8 - 10 years
13 - 18 Lacs
Pune
Work from Office
About The Role Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution ? Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support ? 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet ? Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter ? Mandatory Skills: Azure DevOps Operations. Experience8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 3 months ago
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