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5.0 - 8.0 years
9 - 14 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Salesforce Industries Vlocity. Experience5-8 Years.
Posted 1 month ago
2.0 - 6.0 years
12 - 16 Lacs
Mumbai, New Delhi, Bengaluru
Work from Office
Technically hands-on, with deep dive expertise in designing and developing real time internet applications or high scale SAAS applications1 - 3 years of experience in developing products with at least a couple of years in leading a teamExcellent command over Data Structures & Algorithms Exceptional coding skills in an Object-Oriented programming language (Java/ Golang) Locations : Mumbai, Delhi NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, Remote
Posted 1 month ago
4.0 - 6.0 years
5 - 14 Lacs
Gurugram
Work from Office
• Detail and accuracy in all manual processes and reporting • Project Management skills, for timely completion of tasks. • Organizational skills to manage the artifacts that feed into the workflow. • Customer service skills, to schedule and follow-up data owner’s participation. • General technical understanding of the interrelationships and security requirements of the various components under review. Total experience: 6-8 Years. Ability to work evening/night shifts. Investment fundamental knowledge preferred (Stocks, Bonds, Mutual Funds, Equity). Shows flexibility to adapt to the changing needs of the business. Occasional extended work hours/weekends to meet deadlines. Participation in training sessions, presentations and meetings. Good communication Skills. Location: This position can be based in any of the following locations: Chennai, Gurgaon For internal use only: R000107084
Posted 1 month ago
2.0 - 6.0 years
1 - 4 Lacs
Bengaluru
Work from Office
locationsBangalore - North time typeFull time posted onPosted 4 Days Ago job requisition idJR-0011079 DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.
Posted 1 month ago
6.0 - 8.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Ability to configure Litify ELM and demonstrating the ability to independently problem solve and research solutions Write high quality code with test coverage that accounts for both positive and negative test cases Experienced in Agile/SCRUM and TDD development methodologies Experience developing managed packages on the Salesforce Platform, as a part of the ISV Partner Program
Posted 1 month ago
0.0 - 1.0 years
1 - 2 Lacs
Bengaluru
Work from Office
Create a concept design based on the layout provided Presentations is a must across all levels of the presentation Creating detailed drawings with accurate lighting points for the entire project Creating a BOQ based on the drawing Interacting with the Architect and Client on a regular basis and always be up to date about the projects Site Visits as and when required to make sure our drawings and site measurements tally Meeting new architects and Interior Designers and pitching the concept of Lighting Design
Posted 1 month ago
0.0 - 5.0 years
2 - 7 Lacs
Surat
Work from Office
Max Life Insurance Company Limited is looking for Senior Officer to join our dynamic team and embark on a rewarding career journey LeadershipProvide leadership and guidance to team members, fostering a positive work environment Lead by example, demonstrating professionalism, integrity, and dedication to the organization's goals and values Project ManagementManage and coordinate projects from initiation to completion, ensuring adherence to timelines and budget constraints Develop project plans, allocate resources, and monitor progress to achieve project objectives Identify and mitigate risks to project success, implementing appropriate solutions as needed Operational EfficiencyStreamline processes and procedures to improve operational efficiency and effectiveness Identify opportunities for automation or technological enhancements to optimize workflow and productivity Collaborate with cross-functional teams to implement process improvements and best practices Data Analysis and ReportingAnalyze data to identify trends, patterns, and insights relevant to the organization's objectives Generate reports and presentations to communicate findings and recommendations to key stakeholders Utilize data-driven insights to inform decision-making and drive continuous improvement initiatives Stakeholder EngagementBuild and maintain relationships with internal and external stakeholders, including clients, partners, and vendors Collaborate with stakeholders to understand their needs and requirements, ensuring alignment with organizational objectives Effectively communicate project updates, issues, and resolutions to stakeholders, fostering transparency and trust Compliance and Risk ManagementEnsure compliance with relevant laws, regulations, and internal policies and procedures Proactively identify and address potential risks and compliance issues, implementing appropriate controls and safeguards Keep abreast of industry developments and best practices to inform risk management strategies
Posted 1 month ago
0.0 - 5.0 years
2 - 7 Lacs
Udaipur
Work from Office
Max Life Insurance Company Limited is looking for Senior Officer - CAT - SPARC to join our dynamic team and embark on a rewarding career journey LeadershipProvide leadership and guidance to team members, fostering a positive work environment Lead by example, demonstrating professionalism, integrity, and dedication to the organization's goals and values Project ManagementManage and coordinate projects from initiation to completion, ensuring adherence to timelines and budget constraints Develop project plans, allocate resources, and monitor progress to achieve project objectives Identify and mitigate risks to project success, implementing appropriate solutions as needed Operational EfficiencyStreamline processes and procedures to improve operational efficiency and effectiveness Identify opportunities for automation or technological enhancements to optimize workflow and productivity Collaborate with cross-functional teams to implement process improvements and best practices Data Analysis and ReportingAnalyze data to identify trends, patterns, and insights relevant to the organization's objectives Generate reports and presentations to communicate findings and recommendations to key stakeholders Utilize data-driven insights to inform decision-making and drive continuous improvement initiatives Stakeholder EngagementBuild and maintain relationships with internal and external stakeholders, including clients, partners, and vendors Collaborate with stakeholders to understand their needs and requirements, ensuring alignment with organizational objectives Effectively communicate project updates, issues, and resolutions to stakeholders, fostering transparency and trust Compliance and Risk ManagementEnsure compliance with relevant laws, regulations, and internal policies and procedures Proactively identify and address potential risks and compliance issues, implementing appropriate controls and safeguards Keep abreast of industry developments and best practices to inform risk management strategies
Posted 1 month ago
1.0 - 6.0 years
3 - 8 Lacs
Mohali
Work from Office
Intercontinental Hotels Group India Private Limited is looking for Marketing Executive to join our dynamic team and embark on a rewarding career journey Researching and brainstorming each stage of the project. Delegating assignments to members of the graphics and advertising departments, as needed. Supervising employees' work, providing direction and clarification, as needed. Ensuring adherence to clients' specifications. Coordinating efforts to ensure that campaigns are completed. Adhering to time and financial restrictions. Tracking changes in consumer engagement following the roll-out of each marketing campaign. Compiling reports detailing the effects exerted by each campaign, and sharing these with clients.
Posted 1 month ago
5.0 - 10.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Jd. Location Bangalore. Experience 5+ years. Key Responsibilities. Product Management Lead the CRM product initiatives, ensuring alignment with business goals and stakeholder expectations. Agile Management skilled in Agile methodologies, manage EPICs and user stories, and ensure timely delivery of engineering tasks. Stakeholder Collaboration Collaborate with product owners and business stakeholders to define product vision and roadmap. Technical Expertise Provide technical guidance on the Salesforce platform, ensuring best practices and optimal use of the system. Team Leadership Manage onshore and offshore squads, ensuring effective communication and collaboration across teams. Resource Management Identify and manage resources on the bench, filling gaps as needed to maintain project momentum. Supplier Management Oversee supplier records and management, ensuring compliance and effective partnership. Travel Willingness to travel as needed to support project needs and team collaboration. Required Skills And Experience. Product Mindset Strong understanding of product management principles and practices. Agile Management Proven experience in Agile methodologies and managing EPICs and user stories. Technical Skills Expertise in Salesforce platform and CRM systems. Soft Skills Excellent communication, leadership, and stakeholder management skills. Strategic and Tactical Thinking Ability to think strategically and execute tactically to achieve business goals. Experience Minimum of 5 years in a product management role, preferably in CRM or related fields. Preferred Qualifications. Experience working with both onshore and offshore teams. Strong background in business analysis and Agile management. Proven track record of successfully managing CRM projects. (ref:hirist.tech).
Posted 1 month ago
5.0 - 10.0 years
7 - 11 Lacs
Kolkata
Work from Office
Key Responsibilities :. Lead backend development and provide continuous support for the I-BAP Mobile App. Customize and configure Salesforce using Apex, Visualforce, and Lightning Components (Aura/LWC). Develop and maintain APIs and integrate Salesforce with external systems. Perform data migration, cleansing, and management using tools like Data Loader and ETL platforms. Collaborate with cross-functional teams to gather requirements and deliver technical solutions that align with business needs. Troubleshoot and resolve bugs, performance issues, and platform errors in a timely manner. Ensure adherence to Salesforce security best practices and performance optimization techniques. Maintain comprehensive technical documentation and user guides. Actively participate in agile ceremonies, including stand-ups, sprint planning, and Skills & Qualifications :. Minimum 5 years of hands-on Salesforce development experience. Proven expertise in Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud. Proficient in Apex programming, Visualforce, and Lightning Components (Aura/LWC). Strong experience with Salesforce APIs, including REST and SOAP, and middleware tools. Deep understanding of Salesforce security architecture, sharing rules, and access models. Experience with data migration and management tools. Ability to work independently and resolve technical challenges efficiently. Excellent verbal and written communication skills. Salesforce Developer Certifications (e.g., Platform Developer I/II) are preferred. Comfortable operating in a remote, collaborative Skills :. Experience integrating mobile backends with Salesforce. Familiarity with version control systems like Git. Exposure to DevOps practices, including CI/CD pipelines in Salesforce. Knowledge of Salesforce AppExchange products. (ref:hirist.tech).
Posted 1 month ago
3.0 - 8.0 years
8 - 12 Lacs
Kolkata, Hyderabad, Pune
Work from Office
Salesforce CRMA Consultant1 Job Title: Salesforce CRMA Consultant Location: Offshore Duration: 6 Months : We are seeking a highly skilled Salesforce CRM Analytics (CRMA/Tableau CRM) Consultant to join our offshore team on a 6-month FTE engagement. The successful candidate will be responsible for designing and developing interactive dashboards, transforming Salesforce data into actionable insights, and collaborating closely with business stakeholders to meet reporting and analytics needs. Key Responsibilities: Design, develop, and deploy dashboards and visualizations using Salesforce CRMA/Tableau CRM Create and manage dataflows and recipes for data preparation and transformation Utilize SAQL , SOQL , and JSON-based dashboards to build customized analytical solutions Ensure alignment with the Salesforce data model and security protocols Optimize dashboard performance for scalability and responsiveness Partner with business and technical teams to understand requirements and translate them into technical solutions Maintain best practices for CRMA development and documentation Required Skills: Hands-on experience with Salesforce CRMA (Tableau CRM) Proficiency in SAQL, SOQL , and JSON Strong understanding of dataflows, recipes , and Salesforce data architecture Experience with dashboard performance tuning and optimization Familiarity with Salesforce data security model (sharing rules, field-level security, etc.) Location - Pune,Hyderabad,Kolkata,Jaipur,Chandigarh
Posted 1 month ago
4.0 - 5.0 years
16 - 20 Lacs
Hyderabad, Pune
Work from Office
Salesforce Data Migration and integration Developer1 Job Summary: The Data Migration developer s responsible for executing, and managing data migration projects within Salesforce environments. This role requires expertise in data extraction, transformation, and loading (ETL) processes, with a strong focus on leveraging Informatica tools. The specialist will ensure the accurate, secure, and efficient migration of data while customizing Salesforce to align with business processes and objectives. Required Skills: 4-5+ years of experience in data migration, with a focus on Salesforce applications and handling sensitive data. Proficiency in using ETL tools like Informatica (PowerCenter, Informatica Cloud), Boomi or other tools for data migration is required. Experience with Salesforce data extraction, transformation, data import/export tools, SQL, ETL processes, and data integration methodologies. Expertise in data migration tools and techniques, and familiarity with Salesforce APIs and integration methods. Migrate & integrate data from different platform into Salesforce. Prepare data migration plan and handle kickouts/fallouts. Develop procedures and script for data migration. Ability to ensure data integrity, deduplication, and performance optimization during migration. Experience handling large-scale data migrations with bulk processing. Knowledge of data validation and reconciliation post-migration. Development, implement and optimize stored procedures and functions using TSQL. Perform SQL database partitioning and indexing procedures as required to handle heavy traffic loads. Must have Strong understanding of the Salesforce data model, objects, relationships, and architecture Strong understanding of Salesforce objects (such as accounts, contacts, case, etc), custom objects, fields & restrictions. The ability to create fast and efficient database queries, including joins with several tables . Good knowledge on SQL optimization techniques. Experience in designing, creating and maintaining databases Familiarity with MuleSoft , Boomi or similar integration platforms, and experience automating processes within Salesforce. Preferred Qualifications: Salesforce Certified Administrator, Salesforce Certified Platform Developer I or II. Relevant certifications in data management, migration, or related areas.
Posted 1 month ago
7.0 - 12.0 years
10 - 14 Lacs
Pune
Work from Office
Service Cloud Tech Lead1 Must Have 7+ years experience with LWC , Apex, Trigger, VisualForce and Force.com Experience of at least 2+ full-lifecycle SFDC implementations as individual contributor to team Strong expertise in at least two of the following the areas/modulesService Cloud, Experience Cloud, Force.Com Deep dive in Salesforce.com capabilities and constraints of the system, adhere Salesforce Best Practices Extensive experience in technical and some functional aspects delivering Salesforce implementation and support projects Experience in implementing Enterprise Salesforce integration with (Soap/ REST API/ Web services/ Boomi) Experience desired in using data migration solutions (Apex Data Loader, DML) Must be up to date with features in latest releases in Salesforce platform and have hands-on experience on Lightning Good communication skills and Customer orientated Passionate, technical, Active contribute, self-starter, self-motivated, flexible, go-getter to resolve technical and some functional aspects, work with team Certifications - Salesforce Platform Developer I & II certification is a MUST. Salesforce Certified App Builder is MUST Salesforce Certified System Administrator is a MUST. Salesforce Service Cloud Consultant is a MUST Salesforce Lightning Component Framework Specialist (Trailhead Super Badge) Salesforce Lightning Experience Specialist (Trailhead Super Badge) Preferable to have Salesforce Architect Certificates BE/ BTECH/ MCA/ M TECH Nice to Have: Exact Targets/ Marketo/ Pardot Experience UI/ UXJavaScript, jQuery, CSS, AJAX, MVC Experience in Agile based projects . Roles and Responsibilities Active and effective individual contributor to project as technical and some functional aspects Work with team wrt solution/ approach and resolve technical queries/ challenges along with workarounds Coordination with stakeholders for requirements and design technical solution with workarounds Coordinate releases, product enhancements/ implementation, bug fixes Responsible for Design/ Approach, Implementation - Best Practices, Documentation, Escalations Key Skills/ Keywords Service Cloud, Apex, Visualforce, Lightning, Integration, DML, Data Loader, Force.com, Triggers, Workflows, CSS, JavaScript, jQuery, SFDC
Posted 1 month ago
5.0 - 10.0 years
4 - 8 Lacs
Kolkata, Hyderabad, Pune
Work from Office
IICS Developer1 Job Overview :We are seeking an experienced IICS (Informatica Intelligent Cloud Services) Developer with hands-on experience in the IICS platform . The ideal candidate must have strong knowledge of Snowflake and be proficient in building and managing integrations between different systems and databases. The role will involve working with cloud-based integration solutions, ensuring data flows seamlessly across platforms, and optimizing performance for large-scale data processes. Key Responsibilities : Design, develop, and implement data integration solutions using IICS (Informatica Intelligent Cloud Services). Work with Snowflake data warehouse solutions, including data loading, transformation, and querying. Build, monitor, and maintain efficient data pipelines between cloud-based systems and Snowflake. Troubleshoot and resolve integration issues within the IICS platform and Snowflake . Ensure optimal data processing performance and manage data flow between various cloud applications and databases. Collaborate with data architects, analysts, and stakeholders to gather requirements and design integration solutions. Implement best practices for data governance, security, and data quality within the integration solutions. Perform unit testing and debugging of IICS data integration tasks. Optimize integration workflows to ensure they meet performance and scalability needs. Key Skills : Hands-on experience with IICS (Informatica Intelligent Cloud Services) . Strong knowledge and experience working with Snowflake as a cloud data warehouse. Proficient in building ETL/ELT workflows , including integration of various data sources into Snowflake . Experience with SQL and writing complex queries for data transformation and manipulation. Familiarity with data integration techniques and best practices for cloud-based platforms. Experience with cloud integration platforms and working with RESTful APIs and other integration protocols. Ability to troubleshoot, optimize, and maintain data pipelines effectively. Knowledge of data governance, security principles, and data quality standards. Qualifications : Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent experience). Minimum of 5 years of experience in data integration development. Proficiency in Snowflake and cloud-based data solutions. Strong understanding of ETL/ELT processes and integration design principles. Experience working in Agile or similar development methodologies. Location - Pune,Hyderabad,Kolkata,Jaipur,Chandigarh
Posted 1 month ago
10.0 - 15.0 years
7 - 12 Lacs
Hyderabad, Pune
Work from Office
Conga Apttus CPQ CLM BSA2 Roles and Responsibilities Design and validate best-in-classConga (Apttus)CLM ,CPQ solutions to accommodate business requirements. Extensive technical knowledge of product configuration managementproducts, bundles, inclusion rules, recommendation rules, constraint rules. Understanding of Pricing managementPrice dimensions, price rulesets, pricing callback class, validation callback class. Hands on proven experience on Apex, Visualforce, Lightning Framework (Aura and LWC), Data Migration using Data Loader, Declarative Platform tools (Flows, Lightning Builder etc. Support highly integratedConga (Apttus)CPQ solutions either by extending existing functionality or building from beginning. Experience migrating from SpringCM / other alternatives toConga CLM . Ensure the solution is scalable and meets overall business requirements; drive high quality implementation and issue resolution. Troubleshoot complex issues to support smooth business operations. Develop test scripts and execute to support ongoing project work. Develop the code and master data required to set up the configuration model Must have experience as aConga Techno-functional consultant working on successful software implementations related toCPQ , Quote-to-Cash, Contract Management (CLM ), or Salesforce. Experience withConga Accelerator packages andCLM configuration Clause Library Setup and Redlining setup in Contract life cycle management. Approvals setup and configuration. Experience in handling Migrations and configurations from one environment to other using X Author application provided byConga . Familiar on using Apttus professional services for tickets resolution on the Apttus product usage. Experience with web, database, object-oriented software technologies, SDLC methodologies and Salesforce.com or Force.com Deep understanding of Product Configuration management, Pricing Management, Workflow Approval process and over associated processes. Hands-on experience in implementation activities (design, prototyping, development, configurations, testing) Able to work in a fast-paced, dynamic environment with cross-functional teams internally and at customer sites Work with Sales, Contract, Order Management and Finance teams to understand current and future systems and processes Work very closely with IT Architects to define and design systems Skill/Job 10+ years working on systems analysis and implementation preferably ERP/CRM/Quote to Cash 5+ years of experience working with Sales teams implementing CRM/CPQ projects Experience in using SNOW and Jira Tools for Ticketing management and project build. 3+ years ofConga (Apttus)CLM experience, including understanding and administration of legal contracting and/or contract management systems Experience working on Apttus CPQ including Product, Pricing, Approvals setups Conga (Apttus)CLM certificated, Salesforce andCPQ certifications preferred , Advanced Salesforce administration experience required Profiles, Workflows, Process builder, Lightning Flows,User Management,Permission sets,Public groups and sharing rules configuration. Familiarity with Salesforce development APEX, Visualforce, Lightning, Excellent communication and organization skills Experience working in the Lightning environment Exceptional communication and document management skills Strong project and data management experience Demonstrated analytical ability to understand and articulate complex requirements Excellent written and verbal listening and communication skills. ** Willing to work in second shift from 2 p.m. to 11 p.m. IST.
Posted 1 month ago
2.0 - 7.0 years
11 - 15 Lacs
Hyderabad
Work from Office
Job Area: Engineering Group, Engineering Group > Software Engineering General Summary: As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Software Engineer, you will design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or specialized utility programs that launch cutting-edge, world class products that meet and exceed customer needs. Qualcomm Software Engineers collaborate with systems, hardware, architecture, test engineers, and other teams to design system-level software solutions and obtain information on performance requirements and interfaces. Skills/Experience: Proficient in C,C++ fundamentals, Object-oriented Programming methodologies, Multithreaded Programming and OS fundamentals. Good analytical / problem solving / sound reasoning skills Experience in video domain or multimedia systems (preferred) Exposure to Linux/Windows Kernel/User Mode driver development (preferred) Experience in Windows Debugging Tools & Development Environments , Direct3D APIs (preferred) Knowledge of various video specifications as such H.264, H.265 (preferred) Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field. 2+ years of academic or work experience with Programming Language such as C, C++, Java, Python, etc. Principal Duties and Responsibilities: Applies Software knowledge to assist and support the design, development, creation, modification, and validation of video kernel drivers & solutions for Windows on Snapdragon. Analyzes user needs and software requirements. Designs and implements software features for products and systems. Participates in the design, coding for features, unit testing, debugging fixes, and integration efforts to ensure projects are completed on schedule. Assists in performing code reviews and regression tests as well as the triaging of issues Collaborates with others team members to accomplish project objectives. Writes technical documentation for software projects.
Posted 1 month ago
3.0 - 7.0 years
6 - 10 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Mandatory skills: Salesforce Platform Developer I - Certified, Salesforce Marketing Cloud - Skill, Cloud Integration - Knowledge, Salesforce Certified Marketing Cloud Consultant - Skill Optional skills: HTML5 - Knowledge Roles and Responsibilities: Works within standard procedures and work instructions, and under close guidance of more experienced colleagues. Tests software or applications, fixes straightforward bugs and escalates problems related to functionality issues. Suggests recommendations for bug / problem resolution. Portfolio: Shell IDT/Downstream & Renewables IDT/Mobility IT/MB - Fleet Solutions Program: Project: SFS SF Marketing Cloud activities (2022-2024) Description: The project will engage Shell IT, Shell Salesforce CoE and Salesforce resources in order to continue enhancements & implementation of the Salesforce Marketing Cloud capability for Fleet Solutions Rollout the features as per the Agile Roadmap for Salesforce Marketing Cloud for 2022-24 & our scale up our pilot features like Lead Nurture journeys, WebToLead forms & In life journeys (Welcome, Nursery, NPJ) across markets that already have the Marketing Cloud (H3 and non-H3) & continue to deliver
Posted 1 month ago
5.0 - 10.0 years
20 - 25 Lacs
Chennai
Work from Office
Certified Service Cloud/Health Clould and Vlocity/OmniStudio Developer5+ yrs of relevant Experience in Health Clould and Vlocity/OmniStudio DeveloperHave experience working in Agile Scrum delivery, strong understanding on how to use Agile Scrum tool like Jira, ADO etc Have experience working with healthcare Payer or Provider client in USAStrong communication and ability to work directly with US client
Posted 1 month ago
15.0 - 20.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : React.js Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, facilitating discussions to address challenges, and guiding your team in implementing effective solutions. You will also engage in strategic planning sessions to align project goals with organizational objectives, ensuring that the applications developed meet both user needs and technical requirements. Your role will be pivotal in fostering a collaborative environment that encourages innovation and efficiency in application development. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and implement necessary adjustments to meet deadlines. Professional & Technical Skills: - Must To Have Skills: Proficiency in React.js.- Strong understanding of component-based architecture and state management.- Experience with front-end build tools and version control systems.- Familiarity with RESTful APIs and asynchronous programming.- Ability to write clean, maintainable, and efficient code. Additional Information:- The candidate should have minimum 5 years of experience in React.js.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 month ago
3.0 - 8.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Lightning Web Components Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are aligned with business objectives. You will engage in problem-solving discussions, contribute to the overall project strategy, and continuously refine your skills to enhance application performance and user experience. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application processes and workflows.- Engage in code reviews to ensure quality and adherence to best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Lightning Web Components.- Good To Have Skills: Experience with Apex programming and Salesforce APIs.- Strong understanding of web development technologies such as HTML, CSS, and JavaScript.- Familiarity with Salesforce platform features and capabilities.- Experience in integrating third-party applications with Salesforce. Additional Information:- The candidate should have minimum 3 years of experience in Salesforce Lightning Web Components.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 month ago
3.0 - 8.0 years
5 - 9 Lacs
Nagpur
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Lightning Web Components Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will play a crucial role in developing solutions that align with the organization's needs and goals. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to analyze, design, and implement new features.- Develop high-quality code following best practices and standards.- Conduct code reviews and provide constructive feedback to team members.- Stay updated with the latest technologies and trends in application development.- Assist in troubleshooting and resolving technical issues as they arise. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Lightning Web Components.- Strong understanding of Salesforce platform and its capabilities.- Experience in developing custom solutions using Salesforce technologies.- Knowledge of web development technologies such as HTML, CSS, and JavaScript.- Hands-on experience in integrating Salesforce with external systems. Additional Information:- The candidate should have a minimum of 3 years of experience in Salesforce Lightning Web Components.- This position is based at our Nagpur office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 month ago
15.0 - 20.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Salesforce Lightning Web Components Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, facilitating discussions to address challenges, and guiding your team through the development process. You will also engage in strategic planning to align project goals with organizational objectives, ensuring that the applications developed meet the needs of stakeholders and users alike. Your role will require a balance of technical expertise and leadership skills to foster a productive and innovative work environment. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to enhance their skills and knowledge.- Facilitate regular team meetings to track progress and address any roadblocks. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Lightning Web Components.- Strong understanding of web development principles and best practices.- Experience with JavaScript frameworks and libraries.- Familiarity with Agile methodologies and project management tools.- Ability to troubleshoot and resolve technical issues efficiently. Additional Information:- The candidate should have minimum 5 years of experience in Salesforce Lightning Web Components.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 1 month ago
15.0 - 20.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Salesforce Technical Architecture, Salesforce Lightning Web Components, Salesforce Sales Cloud, Salesforce Service Cloud Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will oversee the development process and ensure successful project delivery. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Expected to provide solutions to problems that apply across multiple teams- Lead the application design and development process- Provide technical guidance and mentorship to team members- Ensure project milestones are met on time and within budget Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Technical Architecture, Salesforce Lightning Web Components, Salesforce Sales Cloud, Salesforce Service Cloud- Strong understanding of Salesforce platform capabilities- Experience in designing and implementing scalable Salesforce solutions- Knowledge of integration techniques with external systems- Hands-on experience in Salesforce customization and configuration Additional Information:- The candidate should have a minimum of 12 years of experience in Salesforce Technical Architecture- This position is based at our Bengaluru office- A 15 years full-time education is required Qualification 15 years full time education
Posted 1 month ago
5.0 - 10.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Salesforce CG Cloud Trade Promotion Management Development, Salesforce Sales Cloud, Salesforce Experience Cloud, Salesforce Service Cloud Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the development process, coordinating with team members, and ensuring project success. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application development process- Coordinate with team members to ensure project success Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce CG Cloud Trade Promotion Management Development, Salesforce Sales Cloud, Salesforce Experience Cloud, Salesforce Service Cloud- Strong understanding of Salesforce architecture and customization- Experience in Salesforce integration and data migration- Hands-on experience in Salesforce configuration and development- Knowledge of Salesforce best practices and design patterns Additional Information:- The candidate should have a minimum of 5 years of experience in Salesforce CG Cloud Trade Promotion Management Development.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 1 month ago
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