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2 - 6 years
4 - 8 Lacs
Bengaluru
Work from Office
? 5+ years experience administering Salesforce Marketing Cloud (ExactTarget) or similar marketing automation platforms ? 5+ years experience of Marketing Cloud components including Automations, Journeys, and Data Extensions ? Knowledge of Marketing Cloud integrations with other systems ? Experience supporting multiple business units with varying requirements ? Strong troubleshooting and problem-solving abilities ? Excellent communication skills for working directly with customers ? Ability to prioritize and manage multiple support requests effectively ? Experience with user management and permission structures About The Role Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. ? Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers ? 2. Engage with delivery team to ensure right solution is proposed to the customer a. Periodic cadence with delivery team to Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demo??s testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b. Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time ? 3. Build domain expertise and contribute to knowledge repository Engage and interact with other BA??s to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight ? Deliver No. Performance Parameter Measure 1. Customer Engagement and Delivery Management PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated. 2. Knowledge Management No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter ? 5+ years experience administering Salesforce Marketing Cloud (ExactTarget) or similar marketing automation platforms ? 5+ years experience of Marketing Cloud components including Automations, Journeys, and Data Extensions ? Knowledge of Marketing Cloud integrations with other systems ? Experience supporting multiple business units with varying requirements ? Strong troubleshooting and problem-solving abilities ? Excellent communication skills for working directly with customers ? Ability to prioritize and manage multiple support requests effectively ? Experience with user management and permission structures
Posted 1 month ago
5 - 8 years
8 - 12 Lacs
Mumbai
Work from Office
About The Role Role Purpose The role incumbent is focused on implementation of roadmaps for business process analysis, data analysis, diagnosis of gaps, business requirements & functional definitions, best practices application, meeting facilitation, and contributes to project planning. Consultants are expected to contribute to solution building for the client & practice. The role holder can handle higher scale and complexity compared to a Consultant profile and is more proactive in client interactions. ? Do Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. Develops, assesses, and validates a client’s business strategy, including industry and competitive positioning and strategic direction Develops solutions and services to suit client’s business strategy Estimates scope and liability for delivery of the end product/solution Seeks opportunities to develop revenue in existing and new areas Leads an engagement and oversees others’ contributions at a customer end, such that customer expectations are met or exceeded. Drives Proposal creation and presales activities for the engagement; new accounts Contributes towards the development of practice policies, procedures, frameworks etc. Guides less experienced team members in delivering solutions. Leads efforts towards building go-to-market/ off the shelf / point solutions and process smethodologies for reuse Creates reusable IP from managed projects ? ? ? Mandatory Skills: Finacle customization version 7. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
3 - 5 years
7 - 11 Lacs
Mumbai
Work from Office
About The Role Role Purpose The role incumbent is focused on implementation of roadmaps for business process analysis, data analysis, diagnosis of gaps, business requirements & functional definitions, best practices application, meeting facilitation, and contributes to project planning. Consultants are expected to contribute to solution building for the client & practice. The role holder can handle higher scale and complexity compared to a Consultant profile and is more proactive in client interactions. ? Do Assumes responsibilities as the main client contact leading engagement w/ 10-20% support from Consulting & Client Partners. Develops, assesses, and validates a client’s business strategy, including industry and competitive positioning and strategic direction Develops solutions and services to suit client’s business strategy Estimates scope and liability for delivery of the end product/solution Seeks opportunities to develop revenue in existing and new areas Leads an engagement and oversees others’ contributions at a customer end, such that customer expectations are met or exceeded. Drives Proposal creation and presales activities for the engagement; new accounts Contributes towards the development of practice policies, procedures, frameworks etc. Guides less experienced team members in delivering solutions. Leads efforts towards building go-to-market/ off the shelf / point solutions and process smethodologies for reuse Creates reusable IP from managed projects ? ? ? Mandatory Skills: Finacle customization version 7. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
5 - 8 years
6 - 11 Lacs
Bengaluru
Work from Office
About The Role Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Salesforce Platform Development. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
3 - 5 years
2 - 6 Lacs
Bengaluru
Work from Office
About The Role ? ? ? ? Mandatory Skills: CAD App and Customization Tools. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
8 - 10 years
13 - 18 Lacs
Pune
Work from Office
About The Role Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution ? Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support ? 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet ? Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter ? Mandatory Skills: Azure DevOps Operations. Experience8-10 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
5 - 8 years
9 - 14 Lacs
Pune
Work from Office
About The Role Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Salesforce Industries Vlocity. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
5 - 8 years
9 - 14 Lacs
Bengaluru
Work from Office
About The Role Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Salesforce Industries Vlocity. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
5 - 8 years
9 - 14 Lacs
Bengaluru
Work from Office
About The Role Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: MSD365 Customization and Configuration. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
5 - 8 years
9 - 14 Lacs
Pune
Work from Office
About The Role Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Salesforce Platform Development. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
6 - 10 years
17 - 22 Lacs
Bengaluru
Work from Office
Department: Commercial-DD&IT GBS Bangalore, India Are you an expert in Adobe Experience Manager (AEM) looking to take your career to the next level? Do you want to play a pivotal role in shaping digital content management and enhancing user experience at Novo Nordisk? If so, we invite you to join our dynamic team as an AEM Architect. Read more and apply today for a life-changing career. Apply Now! The Position As an Adobe Experience Manager Architect, you will: Design, develop, and implement AEM-based solutions that align with business requirements and technical specifications. Lead architectural discussions and design sessions with stakeholders to gather and analyse requirements for the Adobe Experience Cloud migration and new target architecture. Provide expert guidance on AEM best practices, including content modelling, workflows, and component development. Collaborate closely with System Management and development teams to ensure best practices in coding, testing, and deployment processes are followed. Oversee the integration of AEM with other technologies and platforms, especially in the context of the ongoing migration and move to target architecture. Stay current with Adobe Experience Manager updates, enhancements, and market trends. Qualifications To succeed in this role, you have: Bachelors degree in computer science, Business, or a related field. Masters Degree is good to have. With over 14 years of overall experience, including more than 4 years specializing in designing AEM architecture solutions. Proven experience as an AEM Architect or similar role with extensive knowledge of Adobe Experience Manager. Strong understanding of AEM components, templates, and workflows. Knowledge of web services and integration techniques. Experience in Agile methodologies. Excellent analytical, problem-solving, and communication skills. Ability to work collaboratively in a team environment and independently. Adobe Certified Expert (ACE) in AEM (Good to have). About the Department You will report to the Director / Head of Commercial DD&IT GBS in the global DD&IT unit based in Bangalore, India. Our area consists of approximately 145 highly skilled professionals, all working with Commercial stakeholders in a highly matrixed organisation with a global footprint. We foster a collaborative and innovative atmosphere, where your expertise can make a significant impact on our digital journey.
Posted 1 month ago
6 - 10 years
14 - 19 Lacs
Pune
Work from Office
Hello eager tech expert! To create a better future, you need to think outside the box. That"™s why we at Siemens need innovators who aren"™t afraid to push boundaries to join our diverse team of tech gurus. Got what it takes? Then help us create lasting, positive impact! Siemens Corporate Technology "India Tech Hub" is at the forefront of driving digital transformation and enabling the integration of artificial intelligence into the fabric of industrial solutions. As a pivotal innovation center, the Tech Hub is dedicated to harnessing the power of AI to revolutionize the future of work. With a focus on customer-centric solutions, Siemens India Tech Hub is a beacon for exploring industrial AI use cases, ensuring that Siemens remains a global leader in the digital era. You"™ll break new ground by To provide solution expertise in Microsoft Dynamics 365 and Microsoft Dataverse administration, customization, development, and usage. Configure and develop Dynamics 365 solutions and work with data from Microsoft Dataverse to make configurations. Design, develop, and quality assure complex workflows that string different business entities together. Keep up to date with latest Microsoft release waves to proactively adapt to new releases. Participate in the agile process by proactively attending daily meetings and other alignments with the team. Track (push) changes to the git-repository according to the project process. Conduct feature demos in front of stakeholders. You"™re excited to build on your existing expertise, including Bachelor"™s degree in computer science, Information Technology, or a related field. At least 7 years of experience in Microsoft Dynamics 365 and Microsoft Dataverse administration, customization, development, and usage. Experience with Power BI, Power Automate and other M365 tools. Excellent analytical, problem-solving, and communication skills. Ability to work independently and as part of a team. Experience in ITIL process definition and implementation. Knowledge of Agile methodologies and experience working in a Scrum team. Strong understanding of M365 tooling architecture. Microsoft Dynamics 365 and Microsoft Dataverse administration, customization, development, and usage. Power Automate and applying Microsoft's best practices and methodologies. Back-end and front-end development languages such as Microsoft .NET development (C#), and JavaScript. Developing plugins and custom workflows utilizing the above technologies. DevOps tools (minimum a source control system). Analytical, problem-solving and communication skills. Developing PCF controls. Field Service Module. General knowledge in agile IT, e.g., SAFe (Scaled Agile Framework) or SCRUM methodology. Create a better #TomorrowWithUs! We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. This role is based in Pune. You"™ll also get to visit other locations in India and beyond, so you"™ll need to go where this journey takes you. In return, you"™ll get the chance to work with international team and working on global topics.
Posted 1 month ago
2 - 7 years
1 - 3 Lacs
Vadodara
Work from Office
We are seeking an organized, energetic & results-driven "Marketing Executive" for Vadodara Location. This role requires you to oversee sales and distribution in your assigned region and work to grow your customer base. We need individuals with innate leadership qualities & someone who can maintain good client & vendor relationships Requirements: Main KRA( 85% ) Handle inbound calls triggered by digital campaigns Data Enhancement - Update and build accurate & insightful customer records on CRM database Account Profiling – Analyze and map existing and new customers to identify key contacts, purchasing processes and decision makers within an organization Perform outbound Telemarketing activity on targeted data lists, targeting both new & existing customers. ReportingTrack campaign metrics versus predetermined goals. Other reports as required Perform marketing operations activities as required Other Responsibilities that can be assigned( 15% ) Social Media Posting & Sharing posts in other groups Moderate & Develop Partner Community Education and Experience Required: Bachelors in Marketing, Business or related fields. 1- 3+ years Inbound/outbound sales experience (Telemarketing/ Renewal/ Call Center). Sales and/or channel experience is a plus. Knowledge and Skills: Strong written/oral communications - English, Hindi Good experience with MS Word, Excel, Powerpoint Excellent communication and interpersonal skills Ability to multitask critical functions Knowledge of marketing principles, practices, tactics and tools. Good interpersonal skills. Ability to work as part of a team. Work closely with the Sales teams to grow revenue and ensure marketing generated pipeline targets are achieved.
Posted 1 month ago
3 - 8 years
10 - 14 Lacs
Gurugram
Work from Office
Diverse Lynx is looking for Salesforce LWC, Integration & Agile Professional to join our dynamic team and embark on a rewarding career journey Design and configure Salesforce to meet the specific needs of the organization Develop custom applications, workflows, and reports within Salesforce Provide support and training to end users to ensure the effective utilization of the platform Migrate data from legacy systems to Salesforce and maintain data integrity Monitor and maintain the security and performance of the Salesforce platform Collaborate with cross-functional teams, such as IT and marketing, to ensure the seamless integration of Salesforce with other systems and tools Troubleshoot and resolve any technical issues Excellent problem-solving and analytical skills
Posted 1 month ago
1 - 4 years
1 - 5 Lacs
Pune
Work from Office
Manage the preparation, review, and approval process of Credit Approval Memos (CAM) in alignment with credit policies. Liaise with front office, credit, and risk teams to gather required inputs for comprehensive credit assessment. Ensure accuracy, consistency, and completeness of credit documentation. Drive process improvements to enhance efficiency and control within the CAM workflow.
Posted 1 month ago
5 - 7 years
0 - 0 Lacs
Hyderabad
Work from Office
Job Title: Salesforce Developer Experience Range: 5-6 Years (with 3-4 Years in Salesforce Development) Hiring Location: Bangalore, Noida, Trivandrum, Kochi, Chennai, Hyderbad & Pune Must Have Skills: Salesforce Experience: 3-4 years of hands-on development and configuration in Salesforce (Apex, Visualforce, Lightning). Projects: Involvement in at least 3 Salesforce Lightning projects, including Aura and Lightning Web Components. Certifications: Salesforce Platform Developer 1 Salesforce App Builder Development Skills: Apex, Visualforce, LWC, Aura, Triggers, SOQL, JavaScript. Integration Skills: REST/SOAP APIs, WSDL, Force.com Bulk API, Metadata API. Admin Skills: Strong experience in user, role, profile setup, workflows, approval processes, reports and dashboards. Deployment Experience: Proficient with change sets, ANT, Eclipse, and troubleshooting deployment issues. Communication: Strong verbal and written communication; experience coordinating with USA-based teams. Good to Have Skills: Certifications: Platform Developer 2 or DEV 501, ADM 301, Sales/Service Cloud Consultant. Healthcare Domain: Prior experience in healthcare domain. Service Cloud: Experience and/or certification in Service Cloud. ETL Tools: Experience with Data Loader, Informatica, Boomi, Cast Iron, or Mulesoft. Web Technologies: HTML/HTML5, CSS, XML, AJAX, Google APIs, JQuery. Other Tech Stacks: Background in Java or .Net development. Mobile/Other Tools: Experience with Salesforce1, Heroku, Radian6, Einstein, vfmobile. Required Skills Salesforce,apex,visual force
Posted 1 month ago
6 - 10 years
8 - 13 Lacs
Hyderabad
Work from Office
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. Summary: The Technical Senior Power Platform Developer role is a client-facing role focusing on the customization and development of Power Platform Power Pages solutions. You will work closely with Product Managers in building and managing multiple projects across the Power Platform. The successful candidate must demonstrate a willingness to go the extra mile for the teams success. They will be a problem solver, creative thinker, fast learner, detail-oriented, and interested in learning RSM's industry targets and product needs. Responsibilities: Create customized objects to meet specific business needs, including tables, fields, and forms. Develop custom code and scripts to support custom product functionality. Develop customized saved searches for shared business user usage and to support integration needs. Assist in the development and architecture of information integrations between Power Platform and other applications. Provide customer support for new and existing integrations. Customize forms, including field grouping, tab design, and button placement and visibility. Configure application behavior controls. Design, configure, and publish business dashboards. Provide guidance to users on how to personalize profile preferences, portlets, and dashboards. Conduct load testing to ensure Power Pages performance and Quality Assurance testing. Basic Qualifications: Bachelors degree in Computer Science or related field (or equivalent work experience) required. Must have 3+ years of professional experience. Experience in developing solutions to solve complex business needs. Exhibits a sense of urgency when dealing with break-fix issues that directly impact end-user utilization. Able to efficiently and effectively manage problem-solving activities either in a team format or individually. Excellent client skills and customer relationship management skills. Solid understanding of business and information technology processes. Strong verbal and written communication skills, with an ability to express complex technical concepts in business terms. Hands-on experience with some type of automated testing suite in past projects. Preferred Qualifications: Power Platform certifications are a plus. Experience with data/application integration architecture and methods. Experience with web-based extensions and scripting techniques - JavaScript experience preferred. Knowledgeable in relational database architecture and methods, including hands-on experience in developing complex SQL queries. Intermediate to advanced CSS skills. Familiarity with Bootstrap 3 and 5. Intermediate to advanced JavaScript skills, with a preference for native JS over jQuery. Experience with Power Pages security model and best practices. Experience designing multistep processes. Experience setting up Power Pages with Management (MDA) rather than Design Studio. Experience working with Power Pages Web API. Experience with ReactJS (preferred) or AngularJS. At RSM, we offer a competitive benefits and compensation package for all our people."We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients."Learn more about our total rewards at https://rsmus.com/careers/india.html . RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status ; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.
Posted 1 month ago
1 - 6 years
3 - 7 Lacs
Surat
Work from Office
Beact Infotech is looking for React Js Developer to join our dynamic team and embark on a rewarding career journey. Meeting with the development team to discuss user interface ideas and applications. Reviewing application requirements and interface designs. Identifying web-based user interactions. Developing and implementing highly responsive user interface components using react concepts. Writing application interface codes using JavaScript following react.js workflows. Troubleshooting interface software and debugging application codes. Developing and implementing front-end architecture to support user interface concepts. Monitoring and improving front-end performance. Documenting application changes and developing updates.
Posted 1 month ago
5 - 10 years
5 - 9 Lacs
Pune
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP for Utilities Billing Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with teams to develop solutions that align with business needs and requirements. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead the team in implementing innovative solutions Ensure timely delivery of projects Mentor junior team members for their professional growth Professional & Technical Skills: Must To Have Skills: Proficiency in SAP for Utilities Billing Strong understanding of SAP modules and integration Experience in SAP implementation and customization Knowledge of SAP best practices Hands-on experience in SAP configuration and testing Additional Information: The candidate should have a minimum of 5 years of experience in SAP for Utilities Billing This position is based at our Pune office A 15 years full-time education is required Qualification 15 years full time education
Posted 1 month ago
2 - 7 years
5 - 9 Lacs
Pune
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Japanese Language Good to have skills : Java Enterprise Edition Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your day will involve creating innovative solutions to address specific business needs and collaborating with team members to ensure successful project delivery. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Develop and implement software solutions using Japanese Language. Collaborate with team members to design and build applications. Conduct code reviews and provide technical guidance to junior developers. Troubleshoot and resolve application issues in a timely manner. Stay updated on industry trends and best practices in application development. Professional & Technical Skills: Must To Have Skills: Proficiency in Japanese Language. Good To Have Skills: Experience with Java Enterprise Edition. Strong understanding of software development principles. Knowledge of object-oriented programming concepts. Experience in developing and maintaining applications. Ability to work effectively in a team environment. Additional Information: The candidate should have a minimum of 2 years of experience in Japanese Language. This position is based at our Pune office. A 15 years full-time education is required. Qualification 15 years full time education
Posted 1 month ago
12 - 17 years
5 - 9 Lacs
Hyderabad
Work from Office
Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Salesforce Technical Architecture Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with teams to create innovative solutions and ensuring applications align with business needs. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Expected to provide solutions to problems that apply across multiple teams Lead the technical architecture design for Salesforce applications Provide guidance on best practices for Salesforce development Conduct code reviews and ensure adherence to coding standards Professional & Technical Skills: Must To Have Skills: Proficiency in Salesforce Technical Architecture Strong understanding of Salesforce platform capabilities Experience in designing and implementing Salesforce solutions Knowledge of integration techniques with Salesforce Hands-on experience with Salesforce Lightning components Additional Information: The candidate should have a minimum of 12 years of experience in Salesforce Technical Architecture This position is based at our Hyderabad office A 15 years full-time education is required Qualification 15 years full time education
Posted 1 month ago
6 - 10 years
0 - 0 Lacs
Kochi
Work from Office
Job Title: SFDC Vlocity / Omnistudio Developer Experience Range: 6 to 10 years Hiring Location:Noida, Pune, Bangalore, Chennai, Hyderabad, Kochi, Trivandrum Must-Have Skills: Strong hands-on experience in OmniStudio (Main Expectation) Salesforce Development: Apex, Visualforce, Lightning/LWC, JavaScript frameworks Integration Expertise: Salesforce Integration (MUST) Automation: Salesforce Flow Implementation, Apex Managed Sharing Customization & Configuration: SFDC objects, data fields, page layouts, record types, workflows, document templates, reports, dashboards Communication & Coordination: Ability to interact with onsite (USA-based) teams and IT/Business stakeholders Good-to-Have Skills: Experience with Salesforce Clouds (Service, Community, Experience) Responsibilities: Design, develop, and implement Salesforce solutions using Apex, LWC, and Visualforce Work on OmniStudio for developing scalable Salesforce applications Manage and optimize Salesforce integrations with external systems Automate business processes using Salesforce Flows and Apex Managed Sharing Collaborate with IT/Business teams for requirements gathering and knowledge transition Provide ongoing support and enhancements to existing Salesforce implementations Required Skills
Posted 1 month ago
1 - 2 years
3 - 4 Lacs
Mumbai
Work from Office
The Operations Executives is responsible for overseeing and managing key aspects of the role, including strategic planning, team coordination, and ensuring the achievement of objectives. Duties include analyzing workflows, optimizing processes, collaborating with cross-functional teams, and ensuring compliance with industry standards. Additionally, the role involves reporting on performance, identifying areas for improvement, and implementing innovative solutions to enhance efficiency and effectiveness.
Posted 1 month ago
1 - 2 years
3 - 4 Lacs
Mumbai
Work from Office
The Operations Executives is responsible for overseeing and managing key aspects of the role, including strategic planning, team coordination, and ensuring the achievement of objectives. Duties include analyzing workflows, optimizing processes, collaborating with cross-functional teams, and ensuring compliance with industry standards. Additionally, the role involves reporting on performance, identifying areas for improvement, and implementing innovative solutions to enhance efficiency and effectiveness.
Posted 1 month ago
5 - 10 years
15 - 30 Lacs
Chennai
Work from Office
Job Overview: The Senior Salesforce Developer will play a key role in the design, development, and implementation of Salesforce solutions that meet client needs. You will collaborate with stakeholders to translate business requirements into technical solutions, lead development efforts, and mentor junior developers. Your expertise in Salesforce development best practices and new technologies will drive success in complex implementations. Key Responsibilities: Collaborate with stakeholders to gather and analyse business requirements, translating them into scalable Salesforce solutions. Design, develop, test, and deploy custom Salesforce solutions, including Apex classes, triggers, Lightning components, and other Salesforce technologies. Lead and mentor junior developers, providing guidance on best practices in Salesforce development. Customize and configure Salesforce environments, ensuring alignment with client needs, data integrity, and security. Work closely with cross-functional teams to integrate Salesforce with other systems and applications. Participate in code reviews and continuously enhance development processes and standards. Stay up to date with Salesforces latest features, technologies, and best practices to recommend and implement improvements. Troubleshoot and resolve complex technical issues, providing high-quality support to clients and end-users. Great to Have: Bachelors degree in Computer Science, Information Technology, or a related field. Minimum of 5 years of hands-on experience in Salesforce development. Salesforce Certified Platform Developer II certification preferred. Proficient in Apex, Lightning Web Components (LWC), Visualforce pages, SOQL, and Salesforce APIs. Strong knowledge of Salesforce configuration, including custom objects, workflows, Process Builder, and security settings. Experience with Salesforce integrations, data migration, and deployment tools. Excellent problem-solving skills and strong verbal and written communication abilities. Ability to work both independently and as part of a collaborative team. Why Join Us? Competitive Pay Medical Benefits On-site Opportunity Collaborative Learning Environment
Posted 1 month ago
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