Posted:5 hours ago|
Platform:
Work from Office
Full Time
RESPONSIBILITIES:
Supporting a project team with all operational tasks including but not limited to Data Entry, Claim Review, UND/FWD linking, and case status reporting.Together, they will provide consistent superior client service.The ideal candidate will have excellent verbal and written communication skills, be consultative and solution-oriented, and be capable of managing multiple priorities. The Analyst must be a team player, committed to fostering a team environment and building cooperation between team members to provide the highest quality service to clients. Duties and Responsibilities include: Handle claim-related data entry tasks to support mailed letters and claim forms Proactive review of active cases to ensure mail and web correspondence is handled timely and effectively, escalating questions or potential challenges identified on the case Support project teams in ensuring timely completion of claim review Prepare weekly status reporting and summaries on cases according to requirements set by clients.Perform analysis of reporting and ensure quality assurance.Participate in training and ensure understanding of materials before beginning tasks Communicate verbally and in writing with project team members, on projects to ensure appropriate understanding of all projects Track all hours worked on each project accurately.
Requirements: Attention to detail Ability to performs repetitive tasks with a high degree of accuracy Comfortable working with minimal supervision Knowledge of Microsoft Office Experience in the legal field or in a service industry highly preferred.
Excellent verbal and written communication skills with a professional, calm demeanor. Critical thinking skills. The ability to efficiently gather and process information in a fast-paced environment are required. High proficiency in in MS Office Suite, particularly in Excel.
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