Codez.in is looking for Data Executive to join our dynamic team and embark on a rewarding career journey An Engineer in End User Support (EUS) is responsible for providing technical support and assistance to end users within an organization They play a crucial role in ensuring that end users have the necessary tools, resources, and technical guidance to effectively carry out their work Here is a general job description for an Engineer - EUS:Responsibilities:Technical Support: Provide technical support and assistance to end users via various channels, including in-person, remote support tools, and helpdesk ticketing systems Respond to user inquiries, troubleshoot hardware and software issues, and resolve technical problems in a timely manner Hardware and Software Setup: Install, configure, and maintain end-user hardware, including desktop computers, laptops, peripherals (printers, scanners), and mobile devices Install and configure software applications, operating systems, and updates as needed User Account Management: Create, manage, and maintain user accounts, permissions, and access rights for various systems and applications Assist with password resets, account provisioning, and access requests System Monitoring and Maintenance: Monitor system performance, availability, and security Perform routine maintenance tasks, such as software updates, system backups, and antivirus scans, to ensure system stability and data protection
