Data Engineer Advisor

Role Overview: As a Data Engineer Advisor at NTT DATA, you will be responsible for providing technical support, monitoring and maintenance, incident management, documentation and reporting, as well as collaboration with cross-functional teams to ensure the smooth functioning of software applications. Key Responsibilities: - Provide L1, L2 and L3 support for software applications. - Troubleshoot and resolve application-related issues for end-users. - Collaborate with developers, IT teams, and external vendors to address issues and implement fixes. - Monitor scheduled Jobs and ensure their successful completion. - Perform routine maintenance tasks, including system updates, backups, and configuration changes. - Log, track, and manage incidents and service requests via ticketing systems. - Follow established procedures for incident escalation and resolution. - Maintain and update application documentation, including configuration settings and user guides. - Work with cross-functional teams to gather requirements and improve applications. - Participate in system testing and quality assurance activities. Qualifications Required: - 5+ Years of experience in Informatica B2B (DX, DT). - 5+ Years of experience in Informatica Power Center and IICS. - 5+ Years of experience with databases (MS-SQL server). - Experience with application monitoring tools. - Experience in Informatica Cloud Data Governance Catalog is preferred. - Strong analytical skills with the ability to diagnose and solve complex technical problems. - Strong verbal and written communication skills, able to explain technical concepts to non-technical users. - Ability to provide excellent customer service under pressure and manage competing priorities. - Knowledge of ITIL processes (incident, problem, and change management). Additional Details of the Company: NTT DATA is a $30 billion trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. Committed to helping clients innovate, optimize, and transform for long-term success, NTT DATA has diverse experts in more than 50 countries and a robust partner ecosystem. Their services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is known as one of the leading providers of digital and AI infrastructure globally. As a part of NTT Group, they invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit their website at us.nttdata.com.,