18 Data Dog Jobs

NTT DATA is looking for a Guidewire Billing Centre technical developer to join their team in HYDERABAD, Telangana, India. The ideal candidate should have more than 5 years of experience in Guidewire Billing Centre and possess knowledge and experience in Guidewire integration, automated testing, code coverage, workflows implementation, string development, GW Cloud version, Data Dog familiarity, GW ACE & Certifications, and rule writing using GOSU code. Development experience in Billing Centre is a must, along with a basic understanding of Insurance (P&C) business and the Insurance eco-system. The candidate should be able to work independently with minimal direction, produce high-quality results, collaborate effectively with team members, and communicate clearly. Proficiency in Object-Oriented technologies, Java J2EE, JSP, Web Services, XML definitions, scripting languages, relational database concepts, and other web application skills is required. The candidate should also have experience in analyzing, developing, and maintaining large-scale Billing Centre applications, conducting code reviews, J-Unit testing, integration and business analysis for future Billing Centre implementations, drafting technical requirements, and collaborating with Guidewire Integration Architects. Additionally, the candidate should be able to participate in enterprise architecture initiatives related to Guidewire Integrations, investigate Policy Migration and Renewal Conversion, and have the ability to investigate data formats, file formats, and integration methods. Basic knowledge and experience of Guidewire Data Hub implementation is a plus. NTT DATA is a global innovator of business and technology services, serving 75% of the Fortune Global 100. As a Global Top Employer, NTT DATA has experts in over 50 countries and offers services such as business and technology consulting, data and artificial intelligence, industry solutions, and application development and management. NTT DATA is committed to helping clients innovate, optimize, and transform for long-term success, and is a leading provider of digital and AI infrastructure worldwide. Being a part of NTT Group, NTT DATA invests significantly in R&D to support organizations and society in transitioning confidently into the digital future. Visit us at us.nttdata.com.,

As a CBRE Software Senior Engineer, you will work under broad direction to supervise, develop, maintain, and enhance client systems. This role is part of the Software Engineering job function and requires successfully executing and monitoring system improvements to increase efficiency. Responsibilities: - Develop, maintain, enhance, and test client systems of moderate to high complexity. - Execute the full software development life cycle (SDLC) to build high-quality, innovative, and performing software. - Conduct thorough code reviews to ensure high-quality code. - Estimate technical efforts of agile sprint stories. - Implement performance-optimized solutions and improve the performance of existing systems. - Serve as the primary technical point of contact on client engagements. - Investigate and resolve complex data system and software issues in the production environment. - Design and implement strategic partner integrations. - Participate in the specification and design of new features at client or business request. - Evaluate new platforms, tools, and technologies. - Coach others to develop in-depth knowledge and expertise in most or all areas within the function. - Provide informal assistance such as technical guidance, code review, and training to coworkers. - Apply advanced knowledge to seek and develop new, better methods for accomplishing individual and department objectives. - Showcase expertise in your job discipline and in-depth knowledge of other job disciplines within the organization function. - Lead by example and model behaviors consistent with CBRE RISE values. - Anticipate potential objections and persuade others, often at senior levels and of divergent interest, to adopt a different point of view. - Impact the achievement of customer operational project or service objectives across multidiscipline teams. - Contribute to new products, processes, standards, and/or operational plans in support of achieving functional goals. - Communicate difficult and complex ideas with the ability to influence. Qualifications: - Bachelor's Degree preferred with 7-9 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. - Knowledge of Java, Spring Boot, VueJS, Unit Testing, AWS services (ECS, Fargate, Lambda, RDS, S3, Step Functions), Bootstrap/CSS/CSS3, Docker, Dynamo DB, JavaScript/jQuery, Microservices, SNS, SpringBoot, and SQS. - Optional knowledge of .NET, Python, Angular, SQL Server, AppD, New Relic. - Innovative mentality to develop methods that go beyond existing solutions. - Ability to solve unique problems using standard and innovative solutions with a broad impact on the business. - Expert organizational skills with an advanced inquisitive mindset. Required Skills: - Angular - AWS API Gateway - AWS CloudFormation - AWS Lambda - AWS RDS - AWS S3 - AWS Step Functions - Bootstrap/CSS/CSS3 - Docker - Dynamo DB - Java - JavaScript/jQuery - Microservices - SNS - SpringBoot - SQS,

As an ideal candidate for this role, you should possess over 5 years of experience in e-commerce development, with a minimum of 2 years specifically focused on SFCC/SFRA. Your expertise should include strong debugging skills and a deep understanding of e-commerce principles. Additionally, you should be proficient in using log monitoring tools such as Splunk or Data Dog. Furthermore, hands-on experience with third-party integrations from SFCC will be crucial for success in this position. Your ability to effectively navigate and leverage these integrations will be instrumental in driving the e-commerce development process forward.,

Job Title: SRE Engineer with GCP cloud Location: Hyderabad & Ahmedabad Work Model: Hybrid 3 Days from office Exp in year: 7years+ Job Overview Dynamic, motivated individuals deliver exceptional solutions for the production resiliency of the systems. The role incorporates aspects of software engineering and operations, DevOps skills to come up with efficient ways of managing and operating applications. The role will require a high level of responsibility and accountability to deliver technical solutions. Summary: As a Senior SRE, you will ensure platform reliability, incident management, and performance optimization. You&aposll define SLIs/SLOs, contribute to robust observability practices, and drive proactive reliability engineering across services. Roles and Responsibilities: Define and measure Service Level Indicators (SLIs), Service Level Objectives (SLOs), and manage error budgets across services. Lead incident management for critical production issues drive root cause analysis (RCA) and post-mortems. Create and maintain run books and standard operating procedures for high[1]availability services. Design and implement observability frameworks using ELK, Prometheus, and Grafana; drive telemetry adoption. Coordinate cross-functional war-room sessions during major incidents and maintain response logs. Develop and improve automated system recovery, alert suppression, and escalation logic. Use GCP tools like GKE, Cloud Monitoring, and Cloud Armor to improve performance and security posture. Collaborate with DevOps and Infrastructure teams to build highly available and scalable systems. Analyse performance metrics and conduct regular reliability reviews with engineering leads. Participate in capacity planning, failover testing, and resilience architecture reviews. Mandatory: Cloud: GCP (GKE, Load Balancing, VPN, IAM) Observability: Prometheus, Grafana, ELK, Data dog Containers & Orchestration: Kubernetes, Docker Incident Management: On-call, RCA, SLIs/SLOs IaC: Terraform, Helm Incident Tools: PagerDuty, OpsGenie Nice to Have: GCP Monitoring, Sky walking Service Mesh, API Gateway GCP Spanner, MongoDB (basic) Show more Show less

If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere. Who We Are ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with datasolutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of theindustry and we want you to join us on our journey. ACVs network of brands includes ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services. ACV Auctions is opening its new India Development Center in Chennai, India, and were looking for talented individuals to join our team. As we expand our platform, were offering a wide range of exciting opportunities across various roles. At ACV, we put people first and believe in the principles of trust and transparency. If you are looking for an opportunity to work with the best minds in the industry and solve unique business and technology problems Look no further! Join us in shaping the future of the automotive marketplace! At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and to support this we offer industry leading benefits and wellness programs. Who We Are Looking For As a Staff Engineer within our NextGen Engineering team, your primary responsibility will be to enhance and maintain a dedicated and unwavering engineering focus on the current versions of our products utilized by our customers. At MAX Digital, we believe that innovation persists beyond product launch. As an expert in our technologies and a lead engineer, you will offer guidance to both our Front End and Back End teams. This entails collaborating with Product Owners to define requirements for the development of new SaaS and mobile applications that revolutionize the automotive industry. The Staff Engineer is responsible for generating practical technical specifications, overseeing code ownership, assigning tasks to team members, and reviewing & providing feedback on their code prior to release. Our NextGen Engineering team works closely with the MAX Digital legacy teams to transform our core systems by leveraging state-of-the-art technologies. The ideal candidate is strategic, capable of assuming the role of an architect, and adept at building consensus with engineers across the organization. This position offers a unique opportunity to contribute to the development and growth of best-in-class automotive solutions. What You Will Do Actively and consistently support all efforts to simplify and enhance the customer experience. Architect, deliver, and maintain systems with many components and services. Collaborate with software and production engineers to design scalable services, plan feature roll-out, and ensure high reliability and performance of our products. Influences companywide engineering standards for tooling, best practices, and build systems. Develop and implement 2-3 year lifecycle plans for all tools to ensure business risk and liability are accounted for. Contribute, influence, and set standards for all technical aspects of a product or service including but not limited to; testing, debugging, performance, observability, alerting, languages. Implements engineering wide security standards and ensures security compliance for the business. Modify and develop custom software patterns as needed to solve the most complex software problems. Accountable for the overall performance of products and/or services within a defined area of focus. Conduct code reviews, develop high-quality documentation, and ensure the team builds robust test suites for its products. Lead team discussions to define requirements on new and current products. Respond to and troubleshoot the most complex problems quickly, efficiently, and effectively. Act as a mentor & leader for less experienced engineers. Handle multiple competing priorities in an agile, fast-paced environment. Perform additional duties as assigned. What You Will Need Ability to read, write, speak and understand English. BS or MS degree in Computer Science, a related technical discipline, or equivalent practical experience 8+ years Experience architecting, developing, and delivering software products 8+ years of experience building and deploying Web applications at scale Deep technical knowledge in several of the following technologies: Javascript / TypeScript, NodeJS, VueJS, GraphQL, Apollo Server, MongoDB, AWS (EC2, ECS/EKS, S3, SQS, SNS), SQL Server, CI/CD automation tools, Vercel, Sentry, Data Dog Evidence of successfully leading initiatives across multiple teams over multiple years Experience with transitional architecture or replacing existing systems without downtime Proven background in API development, system design, and caching Excellent communication skills between the technical and non-technical teammates; including problem solving, larger audience presentations, and one on one work Experience with contributing to staffing plans supporting engineering management Experience in a highly iterative environment with automated testing and continuous integration Experience maintaining and extending an existing codebase, adapting to pre-existing patterns and tracing the codes path of execution Experience debugging distributed systems Extensive experience developing unit tests Experience with build & deployment automation (CI/CD, GitHub Actions, Jenkins, etc) Experience in automotive industry a plus. Our Values Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling At ACV, we are committed to an inclusive culture in which every individual is welcomed and empowered to celebrate their true selves. We achieve this by fostering a work environment of acceptance and understanding that is free from discrimination. ACV is committed to being an equal opportunity employer regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires reasonable accommodation, please let us know. Show more Show less

About the Role: As a Sr. Software Developer, you will be able to work team lead to implement end-to-end technical solutions for a single or multiple products or complex projects. Solve complex problems with minimal guidance and support Desire to learn new technologies. Proven strong analytical design and trouble-shooting skills. Highly accountable for meeting all commitments and deadlines. Effective communication skills, both written and verbal for technical and non-technical audiences. Must be able to work with minimal guidance independently as well as collaboratively. Drive for continuous process improvement. About you: Bachelor s in computer science or equivalent work experience. Minimum 7+ year of experience in software development. Minimum 5+ years of professional experience in python based application/product designing, developing, deploying, and support. Minimum 2+ years of AWS cloud based application application development, deployment. Mainly lambda, containerization, S3, dyanomoDB, CI/CD. Strong debugging skills, with tools such as Kibana, Data Dog and other AWS tools Skills in JAVA would be an advantage. Well versed with Agile process, and having exposure to use AI tools for development purpose.

• Bachelors degree or equivalent experience in an IT related discipline preferred. • Technical knowledge of SRE areas of focus – implementations with Datadog as an observability focus, Capacity management etc. • Outstanding communication and influencing skills. • Experience of industry best-practice processes and ability to drive approach and process changes. • Initiative-taking, focused, and resilient, with a cheerful outlook. • Good negotiation / influencing skills able to overcome resistance and reach consensus and compromise to attain the required objective. • Demonstrated ability to manage time critical incident and recovery (crisis) situations and communication and liaison with internal stakeholders • ITIL Foundation certificate must. • Extensive experience with monitoring tools (e.g. Datadog, ITRS etc.)

If you are seeking a career at a dynamic company that prioritizes its people and fosters a culture of growth and autonomy, ACV is the ideal place for you. With competitive compensation packages and ample learning and development opportunities, ACV provides the resources necessary for you to advance in your career. By investing in both our people and technology, we aim to continuously raise the bar and help our customers succeed. We are on the lookout for individuals who share our passion, bring innovative ideas to the table, and thrive in a collaborative environment. ACV is a technology company that has redefined how dealers buy and sell cars online, revolutionizing the automotive industry. Through innovation and user-designed, data-driven solutions, ACV is building a trusted and efficient digital marketplace for sourcing, selling, and managing used vehicles. As disruptors in the industry, we invite you to join us on our journey of transformation. ACV's network of brands includes ACV Auctions, ACV Transportation, ClearCar, MAX Digital, and ACV Capital, among others. ACV Auctions is establishing its new India Development Center in Chennai and is seeking talented individuals to join the team. As we expand our platform, we offer a range of exciting opportunities across various roles. At ACV, we prioritize people and uphold principles of trust and transparency. If you are eager to collaborate with industry experts and solve unique business and technology challenges, ACV is the place for you to shape the future of the automotive marketplace. At ACV, we place a strong emphasis on the Health, Physical, Financial, Social, and Emotional Wellness of our Teammates, offering industry-leading benefits and wellness programs to support our employees. As a Staff Engineer in our NextGen Engineering team, your key responsibility will be to enhance and maintain a dedicated engineering focus on the current versions of our products used by customers. You will collaborate with Product Owners to define requirements for new SaaS and mobile applications, guiding both Front End and Back End teams. The Staff Engineer will generate technical specifications, oversee code ownership, assign tasks, and review code before release. Working closely with the MAX Digital legacy teams, our NextGen Engineering team transforms core systems using state-of-the-art technologies. The ideal candidate will be strategic, capable of assuming an architectural role, and skilled at building consensus across the organization. This role presents a unique opportunity to contribute to the development of top-tier automotive solutions. In this role, you will: - Support efforts to enhance the customer experience - Architect, deliver, and maintain systems with multiple components and services - Collaborate with software and production engineers to design scalable services - Influence engineering standards for tooling and best practices - Develop and implement lifecycle plans for tools - Contribute to technical aspects of products or services - Implement security standards and ensure compliance - Lead discussions to define requirements for products - Troubleshoot complex problems efficiently - Mentor and lead less experienced engineers - Handle multiple priorities in a fast-paced environment Requirements: - Fluent in English - BS or MS degree in Computer Science or related field - 8+ years of experience in software development - Deep technical knowledge in various technologies - Experience leading initiatives across multiple teams - Proven background in API development and system design - Strong communication skills - Experience in a highly iterative environment - Experience with build and deployment automation - Experience in the automotive industry is a plus ACV Values: - Trust & Transparency - People First - Positive Experiences - Calm Persistence - Never Settling,

You are a Java Developer with AI/ML experience, required to have at least 5+ years of industry experience in Java, Spring Boot, Spring Data, and a minimum of 2 years of AI/ML project or professional experience. You should possess a strong background in developing and consuming REST APIs and asynchronous messaging using technologies like Kafka or RabbitMQ. Your role involves integrating AI/ML models into Java services or making calls to external ML endpoints. You need to have a comprehensive understanding of the ML lifecycle encompassing training, validation, inference, monitoring, and retraining. Familiarity with tools such as TensorFlow, PyTorch, Scikit-Learn, or ONNX is essential. Previous experience in implementing domain-specific ML solutions like fraud detection, recommendation systems, or NLP chatbots is beneficial. Proficiency in working with various data formats including JSON, Parquet, Avro, and CSV is required. You should have a solid grasp of both SQL (PostgreSQL, MySQL) and NoSQL (Redis) database systems. Your responsibilities will include integrating machine learning models (both batch and real-time) into backend systems and APIs, optimizing and automating AI/ML workflows using MLOps best practices, and monitoring model performance, versioning, and rollbacks. Collaboration with cross-functional teams such as DevOps, SRE, and Product Engineering is necessary to ensure smooth deployment. Exposure to MLOps tools like MLflow, Kubeflow, or Seldon is desired. Experience with at least one cloud platform, preferably AWS, and knowledge of observability tools, metrics, events, logs, and traces (e.g., Prometheus, Grafana, Open Telemetry, Splunk, Data Dog, App Dynamics) are valuable skills in this role. Thank you. Aatmesh,

We are seeking a skilled and proactive Observability Engineer to join our team. In this role, you will be responsible for configuring and implementing observability solutions, setting up performance monitoring systems and creating actionable insights to enhance the reliability, capacity, and scalability of our infrastructure. Technical Skills: Extensive knowledge and experience of Performance monitoring/Observability tool using Prometheus and Grafana Experience on Observability tools configuration, implementation, alerts setup and integrations Possess knowledge on SRE, KPIs/SLOs/Metrics for monitoring the health of application & infrastructure components Have hands on knowledge of alerting, incidents creation and dashboard creations. Hands on experience in creating single pane of view for IT & Business visualization Work with dev, platform engineering to finalize business KPI's logic for Observability Pilot, recommendations, solutions & establish success criteria. Execute business observability pilot for any identified critical user journeys. Derive implementation roadmap with milestones & continuous improvement opportunities. Role & responsibilities : Gather Performance Monitoring Requirements. Conduct system performance engineering to ensure system reliability, capacity and scalability. Generate monitoring reports for IT stakeholders review. Analyze root causes of performance issues and provide corrective actions. Suggest techniques to improve monitoring efficiency. Preferred Tools: Grafana, Prometheus, Loki, New Relic, Data Dog, App Dynamics, Tempo, Mimir etc. Why Join Us? Be part of a forward-thinking company that values reliability, efficiency, and user experience. Work in a collaborative environment that encourages continuous learning and professional growth. Competitive salary and benefits package, with opportunities for career advancement.

As a Salesforce Commerce Cloud Developer at Torwin Infotech Pvt Ltd in Bengaluru, you will play a key role in the software services that drive businesses towards unprecedented success. Your responsibilities will encompass software development, infrastructure management, cloud computing, Linux administration, and database management. This full-time hybrid position offers the flexibility of working remotely alongside the team based in Bengaluru. To excel in this role, you should bring at least 5 years of experience in e-commerce development, with a minimum of 2 years specifically focused on SFCC/SFRA. Your adeptness in debugging, strong eCommerce acumen, and familiarity with log monitoring tools such as Splunk or Data Dog will be crucial. Additionally, hands-on experience in managing third-party integrations from SFCC will be highly valued. Join our team at Torwin Infotech and contribute to architecting solutions that transcend boundaries and surpass expectations, propelling businesses to new heights of accomplishment.,

The Digital Technology team at United Airlines is responsible for creating and maintaining innovative technology solutions that are scalable and brought to life with cutting-edge architectures, data analytics, and digital solutions. At United Airlines, we believe that inclusion drives innovation, and our shared purpose of "Connecting people. Uniting the world." inspires us to create the best airline with a diverse and inclusive workforce. Our team, spread globally, consists of diverse individuals working together with state-of-the-art technology to build the best airline in aviation history. United Airlines offers various employee-run "Business Resource Group" communities and exceptional benefits like health insurance, parental leave, and space available travel, making it a welcoming and unique place to work. Join our team and contribute to making a positive impact on the world. The PSS-team is tasked with developing and maintaining the Passenger Service System (PSS), a critical component of any airline that manages complex modules like Seats, Inventory, Reservations, and Day-of-Departure processes. Our team is currently working on a new PSS system using the latest digital technologies to provide customers with the best digital experience in the industry. We are looking for a developer to join our team, responsible for planning, designing, developing, and launching efficient systems and solutions to support core organizational functions. The ideal candidate should possess strong communication, analytical, and problem-solving skills to identify and resolve issues effectively, maximizing the benefits of IT and Business investments. Key responsibilities include: - Designing, developing, and modifying software applications/systems - Consulting with Business Analysts and business partners on software solutions - Supporting software development leads during the design phase - Troubleshooting software systems, optimizing performance, and providing follow-up - Developing comprehensive software documentation - Conducting unit testing on developed software - Working on one or more projects, potentially in a project leader role This position is based on local terms and conditions, without expatriate assignments or sponsorship for employment visas. The role is with United Airlines Business Services Pvt. Ltd, a wholly-owned subsidiary of United Airlines Inc. Qualifications: Required: - 5+ years of experience with .NET technologies, especially .NET 6 - 2+ years of experience with Solace/Kafka/MQ event-driven architecture and messaging systems - 2+ years of experience with NoSQL Datastores, preferably DynamoDB - 2+ years of experience with Unix/Linux - 2+ years of experience with Oracle, MySQL, RDBMS - Proficiency in Code Repositories like GitHub - Exposure to Continuous Integration & Continuous Deployment - Familiarity with Cloud services like EKS/ECS - Knowledge of applications performance monitoring tools like Logic Monitor, Data Dog Preferred: - Master's Degree in Computer Science, Information Systems - Cloud Technologies, with preference to AWS - Infrastructure knowledge - Agile Methodologies - Proficiency in Microsoft Office tools: Word, Excel, PowerPoint - Experience in the Airline Industry is a plus United Airlines is an Equal Opportunity Employer, promoting diversity and inclusion. We welcome applications from all backgrounds.,

You should have experience in application development using Java, J2EE, Spring framework (Spring MVC, Spring Boot, Spring JPA, IOC, AOP) and ORM Tool like Hibernate, RESTful Web Services. It is essential to have working experience in designing and developing Microservices and RESTful services. You should be proficient in utilizing spring annotations and XML configuration for Dependency Injection. Experience in PostgreSQL and Oracle databases is a must, and familiarity with tools such as Elasticsearch, Datadog, Backstage, and Kafka is a plus. Proficiency in implementing Continuous Build Integration (CI) and Continuous Deployment (CD) pipelines using Jenkins, Docker containers, Maven, GIT, and Jira is required. You must have designed applications using various design patterns like proxy, facade, decorator, singleton, factory method, abstract factory, strategy, and observer. Customizing RESTful Web Services using Spring RESTful API and sending JSON format data packets between front-end and middle-tier controller is also part of the responsibilities. The technologies required for this position include Java, J2EE, Spring framework (Spring MVC, Spring Boot, Spring JPA, IOC, AOP) and ORM Tool like Hibernate, RESTful Web Services, PostgreSQL and Oracle databases, Elasticsearch, Datadog, Backstage, and Kafka, Jenkins, Docker containers, Maven, GIT, Jira, and Spring RESTful API.,

Genpact is a global professional services and solutions firm dedicated to delivering outcomes that shape the future. With over 125,000 employees in 30+ countries, we are fueled by curiosity, agility, and a commitment to creating lasting value for our clients. Our purpose, the relentless pursuit of a world that works better for people, drives us to serve and transform leading enterprises, including the Fortune Global 500, leveraging our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are currently looking for a qualified candidate for the role of Assistant Vice President - APS to join our Practice team as a Presales Production Support. As part of this role, you will provide technical support and expertise to our sales team during the pre-sales phase. Responsibilities: - Thought Leadership - Automation Architecture and Solutions - Collaborate with sales, solutions, and delivery teams - Assist in proposal preparation and solution design - Conduct demonstrations and presentations - Define offerings, partnerships, and positioning - Provide consulting services for Production Support and Reliability Engineering - Stay updated with industry trends and technologies - Drive modernization initiatives in production support and Site Reliability Engineering - Conduct technical assessments and feasibility studies - Manage and oversee delivery for large, complex production support engagements Qualifications: Minimum Qualifications: - Bachelor's degree in computer science or relevant technical field - Strong technical knowledge in enterprise software systems, customer application development, databases, and cloud computing - Familiarity with application support processes and best practices Preferred Qualifications/ Skills: - Expertise in Application support, SRE principles, and cloud hyperscalars - Proficiency in scripting languages and automation tools - Experience with production support tools like ServiceNow, JIRA, AppDynamics, New Relic, ELK stack, Data Dog - Excellent communication and presentation skills - Ability to work independently and collaboratively in a fast-paced environment - Professional certifications in relevant areas (e.g., ITIL, AWS Certified SysOps Administrator) are desirable If you are a dynamic individual with the required qualifications and skills, we invite you to apply for this challenging role as Assistant Vice President - APS at Genpact. Join us in shaping the future and delivering value to our clients. Location: India-Hyderabad Education Level: Bachelor's / Graduation / Equivalent Job Posting: Jul 5, 2024 Unposting Date: Sep 3, 2024 Job Category: Full Time,

Job Description: We are seeking a detail-oriented and technically proficient Logging Support Specialist to join our team. In this role, you will be responsible for supporting the operational aspects of our logging environment, primarily utilizing tools like DataDog and Splunk for ingesting and managing logs. Your expertise in these tools, combined with your foundational understanding of IT infrastructure is necessary to help streamline the onboarding of new log sources from a variety of IT devices and systems. As a Logging Support Specialist , you will work closely with our logging and monitoring teams, troubleshoot log ingestion issues, and ensure seamless integration of log sources across our IT infrastructure. This position is suitable for someone with 4-7 years of experience in the IT operations or systems administration space who has a strong interest in logging, monitoring, and automation. Key Responsibilities: Support the integration of new log sources from a variety of IT infrastructure devices (e.g., servers, firewalls, network devices, appliances). Ensure the proper configuration, troubleshooting, and maintenance of log ingestion. Assist in the development and automation of log parsing rules and dashboards. Troubleshoot log collection issues and perform root-cause analysis for data discrepancies. Work closely with the infrastructure teams to onboard new log sources, ensuring they are properly integrated into the logging tools. Provide operational support to ensure log data is accurately ingested and monitored across multiple platforms. Collaborate with other teams to define log management processes, policies, and standards. Write and maintain light scripts to automate log ingestion/management tasks (e.g., Powershell, Python, Bash). Support and maintain log retention and archival processes to meet business and compliance needs. Document and report issues, resolutions, and improvements for internal knowledge sharing. Preferred Qualifications: 2-5 years of experience in an operational or support role focused on IT infrastructure or logging systems. Familiarity with logging tools like Graylog , ELK, DataDog, Splunk (log ingestion, monitoring, and configuration). Solid understanding of Linux and Windows servers , with comfort navigating the Linux command line. Working knowledge of containerization technologies such as Docker , Kubernetes , and OpenShift to support logging and monitoring in containerized environments. Working knowledge of key IT concepts, including API , CIDR notation/subnets, RDP and SSH, Security Protocols (SSL, TCP/IP, Proxy, IAM), Load Balancing and HA, Virtualization, Ansible, Git, SQL Light scripting knowledge in at least two of the following languages: Powershell , Python , Shell/Bash . Strong troubleshooting skills and ability to resolve issues efficiently. Ability to collaborate with cross-functional teams to develop and communicate technical details clearly. Desired Skills: Strong problem-solving and analytical abilities. Knowledge of log aggregation, parsing, and searching techniques. Familiarity with log data normalization and correlation. Experience with automation and orchestration tools is a plus.

Understand multiple Infrastructure tools like SCCM, Solarwinds, Manage Engine, App Dynamic, Data Dog etc. Have understanding of Discovery, Monitoring, Alerting, Patching functions. Prepare roadmap for IT infrastructure tools ensuring scalability, reliability, and performance. Analyze existing systems and propose improvements or new tool implementations. Identify, evaluate, and select appropriate tools and technologies for IT infrastructure, ensuring they align with business needs. Eliminate redundant, un-used tools in environment and help consolidate the tools lanscape Continuously optimize and maintain the performance of infrastructure tools. Implement best practices for monitoring, maintenance, and upgrades. Collaborate with various teams, including IT operations, development, and security, to understand their requirements and ensure that the infrastructure tools meet their needs.

Do you have experience in IT Service Management, working with cloud providers, software development, and technology infrastructure? I f yes, come join our team and develop your career. The Senior Site Reliability Engineer will analyze chronic and major issues, evaluate products and their services, make recommendations to improve service outcomes, design solutions in partnership with product, engineering, and architecture teams, build, test, operationalize tools and applications to improve customer experience and reduce costs. Additionally, the Senior Site Reliability Engineer will provide oversight and coaching to engineers and be an escalation for our global command center engineers. About the Role: In this opportunity as Senior Site Reliability Engineer , you will be responsible for: Operational Excellence : Drive the implementation of best practices for reliability, scalability, and performance across our systems and services. Establish and monitor key metrics to ensure uptime, availability, and response times meet or exceed SLAs. Leading the work to drive efficiencies and reduce service operations risks. Lead the research of new capabilities, testing new solutions, recommending and implementing new technologies to improve customer experience and reduce costs. System Architecture: Collaborate with cross-functional teams to design, build, and maintain scalable and resilient architectures for our cloud-based infrastructure and applications. Identify opportunities for optimization and efficiency improvements. Solve intractable problems and devising solutions to improve the products and services we offer our customers. DevOps Practices : Promote and implement DevOps principles and practices to streamline software delivery, automate infrastructure provisioning, and improve deployment processes. Collaborate with development teams to integrate SRE practices into the software development lifecycle. Automation and Tooling : Champion the use of automation and tooling to streamline operational workflows, increase efficiency, and reduce manual toil. Drive the development of monitoring, alerting, and automation solutions to proactively identify and remediate issues. Continuous Improvement: Promote a culture of continuous improvement by fostering innovation, experimentation, and learning within the team. Encourage knowledge sharing and professional development to enhance technical skills and expertise. About You: Youre a fit for the role of Senior Site Reliability Engineer if: Minimum 7+ years of experience with cloud technologies, services, use of their APIs, and configuration tools. (e.g., AWS, Azure, GCP). Strong problem-solving and analytical skills, with a proactive approach to identifying and resolving complex technical issues. You are proficient in DevOps practices and methodologies, with hands-on experience in CI/CD pipelines, configuration management, and infrastructure as code. You use AI/ML tools to help improve service, reduce costs, and worked with AI-Operations solutions. You are familiar with programming languages such as Python, Java, C#. You have designed and supported scalable systems and services. You are able to demonstrate ownership of accountabilities. You are proficient with Networking, Widows, Linux, Container, PostgreSQL, or related infrastructure services at scale. You can automate tasks to improve service operations and support. You use configuration management tools to manage configuration at scale. You apply the scientific method to system components to identify improvements. You are proficient in Observability tools such as Data Dog or New Relic. You are proficient in data analysis from sources such as SQL, S3, Athena, etc.

Technical Skills Strong knowledge of the AppDynamics platform including agent configuration dashboards and analytics Familiarity with various application architectures monolithic microservices cloudnative Proficient in scripting languages eg Bash PowerShell Python for automation and troubleshooting Experience with infrastructure components like load balancers databases and servers LinuxWindows Preferred Certifications AppDynamics Certified Associate or similar certification is a plus Skills Mandatory Skills : AppDynamics Good to Have Skills : DATA Dog, Dynatrace, New Relic