4 Data Dog Jobs

Job Description: We are seeking a detail-oriented and technically proficient Logging Support Specialist to join our team. In this role, you will be responsible for supporting the operational aspects of our logging environment, primarily utilizing tools like DataDog and Splunk for ingesting and managing logs. Your expertise in these tools, combined with your foundational understanding of IT infrastructure is necessary to help streamline the onboarding of new log sources from a variety of IT devices and systems. As a Logging Support Specialist , you will work closely with our logging and monitoring teams, troubleshoot log ingestion issues, and ensure seamless integration of log sources across our IT infrastructure. This position is suitable for someone with 4-7 years of experience in the IT operations or systems administration space who has a strong interest in logging, monitoring, and automation. Key Responsibilities: Support the integration of new log sources from a variety of IT infrastructure devices (e.g., servers, firewalls, network devices, appliances). Ensure the proper configuration, troubleshooting, and maintenance of log ingestion. Assist in the development and automation of log parsing rules and dashboards. Troubleshoot log collection issues and perform root-cause analysis for data discrepancies. Work closely with the infrastructure teams to onboard new log sources, ensuring they are properly integrated into the logging tools. Provide operational support to ensure log data is accurately ingested and monitored across multiple platforms. Collaborate with other teams to define log management processes, policies, and standards. Write and maintain light scripts to automate log ingestion/management tasks (e.g., Powershell, Python, Bash). Support and maintain log retention and archival processes to meet business and compliance needs. Document and report issues, resolutions, and improvements for internal knowledge sharing. Preferred Qualifications: 2-5 years of experience in an operational or support role focused on IT infrastructure or logging systems. Familiarity with logging tools like Graylog , ELK, DataDog, Splunk (log ingestion, monitoring, and configuration). Solid understanding of Linux and Windows servers , with comfort navigating the Linux command line. Working knowledge of containerization technologies such as Docker , Kubernetes , and OpenShift to support logging and monitoring in containerized environments. Working knowledge of key IT concepts, including API , CIDR notation/subnets, RDP and SSH, Security Protocols (SSL, TCP/IP, Proxy, IAM), Load Balancing and HA, Virtualization, Ansible, Git, SQL Light scripting knowledge in at least two of the following languages: Powershell , Python , Shell/Bash . Strong troubleshooting skills and ability to resolve issues efficiently. Ability to collaborate with cross-functional teams to develop and communicate technical details clearly. Desired Skills: Strong problem-solving and analytical abilities. Knowledge of log aggregation, parsing, and searching techniques. Familiarity with log data normalization and correlation. Experience with automation and orchestration tools is a plus.

Understand multiple Infrastructure tools like SCCM, Solarwinds, Manage Engine, App Dynamic, Data Dog etc. Have understanding of Discovery, Monitoring, Alerting, Patching functions. Prepare roadmap for IT infrastructure tools ensuring scalability, reliability, and performance. Analyze existing systems and propose improvements or new tool implementations. Identify, evaluate, and select appropriate tools and technologies for IT infrastructure, ensuring they align with business needs. Eliminate redundant, un-used tools in environment and help consolidate the tools lanscape Continuously optimize and maintain the performance of infrastructure tools. Implement best practices for monitoring, maintenance, and upgrades. Collaborate with various teams, including IT operations, development, and security, to understand their requirements and ensure that the infrastructure tools meet their needs.

Do you have experience in IT Service Management, working with cloud providers, software development, and technology infrastructure? I f yes, come join our team and develop your career. The Senior Site Reliability Engineer will analyze chronic and major issues, evaluate products and their services, make recommendations to improve service outcomes, design solutions in partnership with product, engineering, and architecture teams, build, test, operationalize tools and applications to improve customer experience and reduce costs. Additionally, the Senior Site Reliability Engineer will provide oversight and coaching to engineers and be an escalation for our global command center engineers. About the Role: In this opportunity as Senior Site Reliability Engineer , you will be responsible for: Operational Excellence : Drive the implementation of best practices for reliability, scalability, and performance across our systems and services. Establish and monitor key metrics to ensure uptime, availability, and response times meet or exceed SLAs. Leading the work to drive efficiencies and reduce service operations risks. Lead the research of new capabilities, testing new solutions, recommending and implementing new technologies to improve customer experience and reduce costs. System Architecture: Collaborate with cross-functional teams to design, build, and maintain scalable and resilient architectures for our cloud-based infrastructure and applications. Identify opportunities for optimization and efficiency improvements. Solve intractable problems and devising solutions to improve the products and services we offer our customers. DevOps Practices : Promote and implement DevOps principles and practices to streamline software delivery, automate infrastructure provisioning, and improve deployment processes. Collaborate with development teams to integrate SRE practices into the software development lifecycle. Automation and Tooling : Champion the use of automation and tooling to streamline operational workflows, increase efficiency, and reduce manual toil. Drive the development of monitoring, alerting, and automation solutions to proactively identify and remediate issues. Continuous Improvement: Promote a culture of continuous improvement by fostering innovation, experimentation, and learning within the team. Encourage knowledge sharing and professional development to enhance technical skills and expertise. About You: Youre a fit for the role of Senior Site Reliability Engineer if: Minimum 7+ years of experience with cloud technologies, services, use of their APIs, and configuration tools. (e.g., AWS, Azure, GCP). Strong problem-solving and analytical skills, with a proactive approach to identifying and resolving complex technical issues. You are proficient in DevOps practices and methodologies, with hands-on experience in CI/CD pipelines, configuration management, and infrastructure as code. You use AI/ML tools to help improve service, reduce costs, and worked with AI-Operations solutions. You are familiar with programming languages such as Python, Java, C#. You have designed and supported scalable systems and services. You are able to demonstrate ownership of accountabilities. You are proficient with Networking, Widows, Linux, Container, PostgreSQL, or related infrastructure services at scale. You can automate tasks to improve service operations and support. You use configuration management tools to manage configuration at scale. You apply the scientific method to system components to identify improvements. You are proficient in Observability tools such as Data Dog or New Relic. You are proficient in data analysis from sources such as SQL, S3, Athena, etc.

Technical Skills Strong knowledge of the AppDynamics platform including agent configuration dashboards and analytics Familiarity with various application architectures monolithic microservices cloudnative Proficient in scripting languages eg Bash PowerShell Python for automation and troubleshooting Experience with infrastructure components like load balancers databases and servers LinuxWindows Preferred Certifications AppDynamics Certified Associate or similar certification is a plus Skills Mandatory Skills : AppDynamics Good to Have Skills : DATA Dog, Dynatrace, New Relic