ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it , our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning; bold ideas; courage an d passion to drive life-changing impact to ZS. Our most valuable asset is our people . At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems—the ones that comprise us as individuals, shape who we are and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. Data Engineer - Data Engineering & Analytics What you'll do: Create and maintain optimal data pipeline architecture. Identify, design, and implement internal process improvements, automating manual processes, optimizing data delivery, re-designing infrastructure for scalability. Design, develop and deploy high volume ETL pipelines to manage complex and near-real time data collection. Develop and optimize SQL queries and stored procedures to meet business requirements. Design, implement, and maintain REST APIs for data interaction between systems. Ensure performance, security, and availability of databases. Handle common database procedures such as upgrade, backup, recovery, migration, etc. Collaborate with other team members and stakeholders. Prepare documentations and specifications. What you'll bring: Bachelor’s degree in computer science, Information Technology, or related field 1+ years of experience SQL, TSQL, Azure Data Factory or Synapse or relevant ETL technology. Prepare documentations and specifications. Strong analytical skills (impact/risk analysis, root cause analysis, etc.) Proven ability to work in a team environment, creating partnerships across multiple levels. Demonstrated drive for results, with appropriate attention to detail and commitment. Hands-on experience with Azure SQL Database Perks & Benefits ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Travel Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures. Considering applying At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. To Complete Your Application Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. NO AGENCY CALLS, PLEASE. Find Out More At www.zs.com

The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take the lead and well give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you What we look for We are looking for candidates with strong analytical and communication skills who are passionate about their work and eager to embrace challenges. Your role will be crucial in enhancing our offerings and making a positive impact on private markets. If you can confidently answer "Yes" to the following questions, we invite you to explore an exciting opportunity with the Apex ESG Ratings and Advisory team: Are you passionate about sustainability and ESG practices Do you possess a strong analytical mindset and exceptional reporting and writing skills Are you ready to join a dynamic advisory team making a meaningful impact in the world of Alternative Investments and Private Equity Key roles and responsibilities Collaborate with the global team and clients to analyze ESG data, providing valuable insights to investors and decision-makers. Conduct comprehensive ESG Rating assessments, Gap Analyses, ESG Due Diligence, EU Taxonomy, CSRD assessments, SFDR Compliance, Sustainability-linked loan assessments, and develop Carbon Footprint strategy reports. Utilize deep expertise in ESG and sustainability to deliver high-quality advisory services on ESG reporting, sustainability strategy, and risk management. Stay current with global ESG standards and frameworks, ensuring the firms services meet evolving market expectations. Contribute to the refinement of existing ESG products and the development of new ones. Lead initiatives to enhance the sustainability performance of Apex Group. Skills and qualifications required Masters degree in environmental engineering or sustainability; additional sustainability certifications are a plus. Proficiency in quantitative and qualitative data collection, analysis, and reporting. Exceptional organizational skills with keen attention to detail. Excellent interpersonal skills with the ability to communicate and influence internal and external stakeholders, including proficiency in video conferencing, written communication, and presentation. For Senior Associate and above, experience in people management, product management, and process improvements is a plus. Prior experience in consulting roles is required for Senior Associate and above positions. Proficiency in MS Office; knowledge of programming languages is a plus. What is in store for you By joining our top-notch team, you will have the opportunity to: Be part of a group dedicated to delivering outstanding client service and fostering a positive culture. Make a significant impact on high-profile clients in the financial sector. Contribute positively to society and the environment through direct access to investors managing billions of dollars in assets. Gain exposure to all facets of the business and collaborate directly with senior management and advisors. DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take the lead and well give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Key roles and responsibilities Conduct comprehensive analyses, including Carbon Emissions Tracking, Carbon Footprint Assessments, Environmental Impact Analyses, Life Cycle Assessments (LCAs), Emissions Reduction Strategies, Climate Policy Development, Advocacy, Climate Modeling, Scenario Planning, and target setting aligned with Science-Based Targets (SBTi). Develop and execute data-driven strategies to assist investment managers and portfolio companies in reducing carbon emissions and setting targets. Lead initiatives to improve the sustainability performance of the Apex Group and promote responsible business practices across the organization. Contribute to the enhancement of existing ESG products and the development of innovative new offerings. Stay informed on global ESG standards and frameworks, ensuring the firms services meet current and emerging market expectations. Skills and qualifications required A masters degree in environmental engineering, sustainability, or a related field is required. Additional certifications in climate risk or ISO standards are highly desirable. Extensive experience in climate change, environmental issues, and sustainability, particularly within reputable consulting or advisory firms, financial services, or research organizations. Hands-on experience in carbon footprint analysis, GHG assessment, and climate risk advisory, with strong technical expertise in climate change, SBTi, LCA, ISO 14044/14064, decarbonization strategies, and climate risk modeling. A deep understanding of sustainability challenges across various industry sectors. Proficiency in ESG frameworks, such as SASB, GRI, TCFD, UN PRI, CSRD/NFRD, and SFDR. Strong skills in quantitative and qualitative data collection, analysis, and reporting. Excellent communication and interpersonal skills, with the ability to influence both internal and external stakeholders effectively. High proficiency in video conferencing, written communication, and presentation skills. Exceptional organizational skills and a keen attention to detail. Proficiency in MS Office is essential. Knowledge of programming languages is an added advantage. For Senior Associate and above positionsExperience in people management, product management, and process improvements is advantageous. Prior consulting or advisory experience is mandatory for Senior Associate and above roles.

The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take the lead and well give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Key roles and responsibilities Collaborate with the global team and clients to analyze ESG data, providing valuable insights to investors and decision-makers. Conduct comprehensive ESG Rating assessments, Gap Analyses, ESG Due Diligence, EU Taxonomy, CSRD assessments, SFDR Compliance, Sustainability-linked loan assessments, and develop Carbon Footprint strategy reports. Utilize deep expertise in ESG and sustainability to deliver high-quality advisory services on ESG reporting, sustainability strategy, and risk management. Stay current with global ESG standards and frameworks, ensuring the firms services meet evolving market expectations. Contribute to the refinement of existing ESG products and the development of new ones. Lead initiatives to enhance the sustainability performance of Apex Group. Skills and qualifications required Masters degree in environmental engineering or sustainability; additional sustainability certifications are a plus. Proficiency in quantitative and qualitative data collection, analysis, and reporting. Exceptional organizational skills with keen attention to detail. Excellent interpersonal skills with the ability to communicate and influence internal and external stakeholders, including proficiency in video conferencing, written communication, and presentation. For Senior Associate and above, experience in people management, product management, and process improvements is a plus. Prior experience in consulting roles is required for Senior Associate and above positions. Proficiency in MS Office; knowledge of programming languages is a plus.

Key Responsibilities: Provide end-to-end support to the SAP Practice Head in daily operations and strategic follow-ups. Manage calendars, schedule internal/external meetings, and coordinate travel as needed. Prepare, update, and maintain key business reports, dashboards, and presentations for executive reviews. Track action items, meeting minutes, and ensure timely closure of follow-ups. Liaise with internal stakeholders (HR, Finance, Sales, Delivery) for data collection and updates related to SAP practice performance. Coordinate staffing/resource planning updates with the SAP Delivery team. Maintain practice-level documentation, templates, and compliance checklists. Ensure PMO processes, governance standards, and operational procedures are followed consistently. Requirements: Strong organizational and multitasking abilities. Proficiency in MS Office (Excel, PowerPoint, Word); experience with project management tools (e. g. , Smartsheet, MS Project, Jira, or similar) is a plus. Excellent communication and interpersonal skills. Ability to work independently and manage confidential information with discretion. Analytical mindset with the ability to track KPIs, interpret data, and prepare meaningful insights. Nice to Have: Exposure to SAP practice operations or knowledge of SAP modules. Experience working with geographically distributed teams.

You are a strategic thinker passionate about driving solutions in External Reporting . You have found the right team. As an External Reporting analyst in our Finance team, you will spend each day defining, refining, and delivering set goals for our firm. Our external reporting function is responsible for overseeing the financial statements and external reporting. We ensure a robust control environment, apply USGAAP/IFRS in compliance with corporate and regulatory requirements, and understand the uses and reporting of financial statements. Job responsibilities Apply up-to-date product, industry, and market knowledge in specialty areas of reporting. Consolidate, review, and analyze financial data for accuracy and completeness, performing period-over-period variance analytics. Coordinate data collection and business results with various lines of business, Regulatory Controllers, and SEC reporting teams. Assist in thoroughly assessing issues, outcomes, and resolutions. Communicate financial information clearly to the lines of business and flag potential issues. Participate in the production, review, and filing of monthly, quarterly, semi-annual, and annual reports for various regulatory agencies. Adhere to proof and control procedures to ensure accurate reconciliation between regulatory filings, SEC filings, and other published financial reports. Follow various control procedures and edit checks to ensure the integrity of reported financial results. Ensure accurate and complete data submission to the Regulators. Interpret and define regulatory and/or SEC requirements and coordinate internal and external policies. Establish and manage relationships with the line of business and external regulatory agency constituents through ongoing partnership and dialogue. Participate in continuous improvement efforts around data quality review and external reporting improvement projects. Required qualifications, capabilities, and skills Minimum 1 year in a Finance organization with exposure to accounting, financial statements, and/or regulatory reporting Experience in Product Control, Financial Control or knowledge of SEC reporting/Reg Reporting Strong skills in time management, problem solving, written and oral communication Team player, with ability to work effectively across diverse functions, locations and businesses Strong analytical skills Preferred qualifications, capabilities, and skills Chartered Accountant / Masters degree in Accounting or Finance preferred Project management experience/skills Proficient in MS Excel and Business Intelligent Solutions like Alteryx, Tableau or Python Prior experience with US regulatory filings (TIC/FFIEC009/FR2510)

You are a strategic thinker passionate about driving solutions in corporate functions. You have found the right team. As a Corporate Functions analyst within our Global Finance Business Management teams, you will be responsible for defining, refining, and achieving the firms set goals. Your role will involve collaboration across various departments such as finance, risk, human resources, and marketing to ensure success. You will strategically manage capital, promote growth, maintain financial reporting, and manage risk, providing analysis and recommendations to navigate market conditions. As part of the Firmwide Regulatory Reporting Analysis (FRRA) team, you will design and implement processes for U. S. and international regulatory reporting, including training and exam management. Furthermore, you will lead strategic initiatives in external reporting, focusing on accountability, error management, and quality assurance. Job responsibilities Apply up-to-date product/industry/market knowledge in specialty areas of reporting Consolidate, review, and analyze quarterly financial data for accuracy and completeness; perform quarter-over-quarter variance analytics Coordinate data collection and quarterly business results with various lines of business, Regulatory Controllers and reporting teams Assist in the thorough assessment of the issues and outcomes Clearly communicate financial information to the lines of businesses, and flag potential issues Participate in various aspects for the production, review and filing of monthly, quarterly, semi-annual, and annual reports for various regulatory agencies that are used by the regulators for compiling widely-used statistics on the levels of, and changes in, domestic and international portfolio positions Adhere to proof control procedures to ensure accurate reconciliation between regulatory filings, Adhere to various control procedures and edit checks to ensure the integrity of reported financial results Ensure accurate and complete data submission to the Regulators. Interpret and define regulatory requirements and coordinate internal and external policies Establish and manage relationships with the line of business as well as with external regulatory agency constituents through ongoing partnership and dialogue Participate in continuous improvement effort around data quality review and external reporting improvement projects Required qualifications, capabilities, and skills 2 years in a Finance organization with exposure to accounting, financial statements, and/or regulatory reporting Degree in Accounting or Finance Strong organizational and time management skills Strong skills in time management, problem solving, written and oral communication Team player, with ability to work effectively across diverse functions, locations and businesses Excellent Excel and computer skills Strong analytical skills Preferred qualifications, capabilities, and skills Experience in Product Control, Financial Control or knowledge Reg reporting a plus Project management experience/skills helpful Team management experience

NVIDIA has continuously reinvented itself. Our invention of the GPU sparked the growth of the PC gaming market, redefined modern computer graphics, and revolutionized parallel computing. Today, research in artificial intelligence is booming worldwide, which calls for highly scalable and massively parallel computation horsepower that NVIDIA GPUs excel. NVIDIA is a learning machine that constantly evolves by adapting to new opportunities that are hard to solve, that only we can address, and that matter to the world. This is our life s work , to amplify human creativity and intelligence. As an NVIDIAN, you ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join our diverse team and see how you can make a lasting impact on the world! We are now looking for a Circuit Design Engineer for our team! This is your chance to be a part of an excellent memory design team which needs good circuit designer like you. Team believes in enabling the right talent to achieve world class design that go into ground breaking solutions from NVIDIA! What youll be doing: Full custom circuit design involving memory arrays like multi-port register files, SRAMs, and/or caches, for performance critical IPs like CPUs/GPUs Design cutting-edge SRAM circuits using state-of-the-art technology processes Optimize circuits for performance, area, and power You will have to perform transistor level circuit and logic design, spice verification, schematic entry and coordination with layout team Ability to understand architectural specifications and develop custom SRAM circuits which meet stringent performance, area and power requirements Ability to close design to the specs by running various flows like EM, IR, Noise, static timing analysis Develop state of the art flows for timing, EM/IR or other verification needs Develop variation tolerant circuits in advanced technologies like 7nm and below Improve/develop flows, methodologies and automation to accelerate various design closure, data collection, and analysis, further ensure working silicon What we need to see: Sound fundamentals in CMOS devices, basics of VLSI design and really good timing concepts involving dynamic and sequential circuits Prior experience is required with Cadence virtuoso environment, hspice simulations and transistor level design or design-optimization Proficiency in Perl/Python or equivalent scripting language is a plus Proficiency in usage of LLMs/co-pilots for programming needs is a plus Prior exposure to some form of memory design (like SRAMs or register will be a huge advantage Experience in advanced technology nodes like 7/5 nanometers is a huge plus Good interpersonal skills, should be an excellent teammate BE/M-Tech or equivalent experience in Electrical Electronics or equivalent 1+ yrs of experience With competitive salaries and a generous benefits package, we are widely considered to be one of the technology world s most desirable employers. We have some of the most forward-thinking minds in the world working for us and, due to unprecedented growth, our engineering teams are rapidly growing. If youre a creative and aspiring engineer with a real passion for technology, we want to hear from you. #LI-Hybrid

*ESG* *Position* - SME Exp in ESG data analyst and VBA *SME* : 9.5 LPA *Notice period* : Immediate joiners *Shift Timing* : 6:30 PM to 4:30 AM *Location* : Hyderabad Role & responsibilities We are looking for a highly motivated and detail-oriented Subject Matter Expert (SME) to join our ESG Research & Analysis team. The ideal candidate will be responsible for assessing companies' environmental, social, and governance (ESG) practices and providing valuable insights that support sustainable investment strategies. Key Responsibilities: Conduct in-depth research and analysis of companies' management of environmental and social risks, and their compliance with international norms on responsible business conduct. Perform both quantitative and qualitative assessments of ESG risks and opportunities across investment portfolios. Support ESG investment evaluation by delivering detailed data analyses and risk assessments. Respond to internal and client queries to ensure data alignment with methodologies and policy guidelines. Follow standardized workflows to ensure consistency and quality in data collection and processing. Meet turnaround time targets for all assigned tasks. Identify and escalate any issues related to data interpretation. Conduct root cause analysis in case of identified data discrepancies. Preferred candidate profile Bachelors degree in Business, Finance, Economics, Environmental Science, or a related field. Prior experience in ESG research, data collection, or business analysis is preferred. Proficient in Microsoft Office, especially Excel. Experience with data visualization or reporting tools such as Crystal Reports, Tableau, or Power BI is an advantage.

Project Name-: Establishment of Model Rural Health Research Units (MRHRUs) under the umbrella scheme of DEVELOPMENT OF INFRASTRUCTURE FOR PROMOTION OF HEALTH RESEARCH funded by Department of Health Research, Ministry of Health and Family Welfare, Government of India under Name of the Post-: Project Technical Support-II (Field Worker) No. of vacancy-: 01 Consolidated Salary -: Rs. 20,000 + 9% HRA p.m Essential Qualification-: 12th Pass from Any Stream plus Two years of experience in Field Work / Community Engagement. Desirable / Job Description-: 1-Experience in Data collection in tribal/rural areas 2- Knowledge of computer applications, E.g. Microsoft Word, Power point & Excel Age Limit -: 30 Years Duration-: One Year Place of Posting-: Model Rural Health Research Unit (MRHRU) Vani, Rural Hospital Campus, Kasbe-Vani, Taluka Dindori, District Nashik, Maharashtra, 422215. If any candidate is interested please share your resume on this mail ID anushka.y@esolglobal.com

Name of the project-: Establishment of Model Rural Health Research Units (MRHRUs) under the umbrella scheme of DEVELOPMENT OF INFRASTRUCTURE FOR PROMOTION OF HEALTH RESEARCH funded by Department of Health Research, Ministry of Health and Family Welfare, Government of India under Name of the Post-: Project Technical Support-III (Lab Technician) No. of vacancy-:01 Essential Qualification-: Three-years graduate degree in Science or Medical Lab Technology + 3 years experience OR Post graduate degree in Medical Laboratory Technology Desirable -: Masters degree in science (MSc) with Experience in laboratory work Experience in sample collection and performing laboratory assays Experience in data collection Experience of working in rural and tribal areas Research or teaching experience Age Limit-: 35 Years Consolidated Salary-: Rs.28,000 + 9 % HRA p.m Duration-:One years If any candidate is interested please share your resume on this mail ID anushka.y@esolglobal.com

Name of the project-: Population based Health Survey at Model Rural Health Research Units (MRHRUs) in Idna funded by Department of Health Research, Ministry of Health and Family Welfare, Government of India Name of the post-: Project Technical Support -II (Field Worker) No. of vacancy-: 02 Essential Qualification-: 12th Pass from Any Stream plus Two Years of Experience in Field Work/Community Engagement. Desirable / Job Description-: To assist the team of MRHRU Vani in data collection in the community. Data entry and other project related work assigned by the Nodal Officer, MRHRU Vani Age Limit-: 30 Years Consolidated Salary-: Rs.20,000/- + 8% HRA Duration -: One Years If any candidate is interested please share your resume on this mail ID anchal.g@esolglobal.com

Title of project-: Population based Health Survey at Model Rural Health Research Units (MRHRUs) in Idna funded by Department of Health Research, Ministry of Health and Family Welfare, Government of India Name of the Positions-: Project Technical Support -II (Field Worker) No. of vacancy-:02 Consolidated Salary-: Rs.20,000/- + 8% HRA Essential Qualification-: 12th Pass from Any Stream plus Two Years of Experience in Field Work/Community Engagemen Desirable-: To assist the team of MRHRU Vani in data collection in the community. Data entry and other project related work assigned by the Nodal Officer, MRHRU Vani Age Limit-: 30 Years Duration-:1years Posting-: Model Rural Health Research Unit (MRHRU) Vani, Rural Hospital Campus, Kasbe-Vani, Taluka Dindori, District Nashik, Maharashtra, 422215 Interested candidates can share their cv on this mail id anushka.y@esolglobal.com.

Analyzing Data or Information - Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems. Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources. Interacting With Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. Additional Responsibilities: Very Strong Knowledge Experience in MS-Office with Advance Skills Should have experience in Pricing Costing with 4+ years of experience. Preference will be given for Data Analyst Certification. Educational qualifications preferred Degree:Bachelor of Technology - BTech, Bachelor of Engineering - BE, Associate of Science - AS, Master of Technology - MTech, Bachelor of Computer Science - BCS Required work experience Role:Data Scientist Costing Required Skills: Data Mining, Data Sharing, Data Intuition, Data Architecture, Analyse Business Objectives, Data Compliance, Implement Data Quality Processes, Forecasting, Data Availability, Data Governance, Data Replication, Define Data Quality Criteria, Deep Learning, Data Science, Normalise Data, Data Analysis, Develop Data Processing Applications, Establish Data Processes, Handle Data Samples, Manage Data Collection Systems, Analytical Modeling Role: Data Analyst

Roles & Responsibilities: Design, develop, and maintain data solutions for data generation, collection, and processing Be a key team member that assists in design and development of the data pipeline Create data pipelines and ensure data quality by implementing ETL processes to migrate and deploy data across systems Contribute to the design, development, and implementation of data pipelines, ETL/ELT processes, and data integration solutions Take ownership of data pipeline projects from inception to deployment, manage scope, timelines, and risks Collaborate with multi-functional teams to understand data requirements and design solutions that meet business needs Develop and maintain data models, data dictionaries, and other documentation to ensure data accuracy and consistency Implement data security and privacy measures to protect sensitive data Leverage cloud platforms (AWS preferred) to build scalable and efficient data solutions Collaborate and communicate effectively with product teams Collaborate with Data Architects, Business SMEs, and Data Scientists to design and develop end-to-end data pipelines to meet fast-paced business needs across geographic regions Identify and resolve complex data-related challenges Adhere to standard methodologies for coding, testing, and designing reusable code/component Explore new tools and technologies that will help to improve ETL platform performance Participate in sprint planning meetings and provide estimations on technical implementation Work with data engineers on data quality assessment, data cleansing and data analytics Share and discuss findings with team members practicing SAFe Agile delivery model Work as a Data Engineer for a team that uses Cloud and Big Data technologies to design, develop, implement and maintain solutions to support the R&D functional area. Overall management of the Enterprise Data Lake on AWS environment to ensure that the service delivery is cost effective and business SLAs around uptime, performance and capacity are met. Proactively work on challenging data integration problems by implementing optimal ETL patterns, frameworks for structured and unstructured data. Automate and Optimize data pipeline and framework for easier and cost-effective development process. Advice and support project teams (project managers, architects, business analysts, and developers) on cloud platforms (AWS, Databricks preferred), tools, technology, and methodology related to the design, build scalable, efficient and maintain Data Lake and other Big Data solutions Experience developing in an Agile development environment, and comfortable with Agile terminology and ceremonies. Stay up to date with the latest data technologies and trends. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Masters degree and 1 to 3 years of Computer Science, IT or related field experience OR Bachelors degree and 3 to 5 years of Computer Science, IT or related field experience OR Diploma and 7 to 9 years of Computer Science, IT or related field experience Have 3-5 years of experience in the Pharmaceutical Industry Have 3-5 years of experience in Mulesoft development Hands-on experience with big data technologies and platforms, such as Databricks, Apache Spark (PySpark, SparkSQL), workflow orchestration, performance tuning on big data processing Hands-on experience with various Python/R packages for EDA, feature engineering, and machine learning model training Proficiency in data analysis tools (eg. SQL) and experience with data visualization tools Excellent problem-solving skills and the ability to work with large, complex datasets Solid understanding of data governance frameworks, tools, and standard methodologies. Knowledge of data protection and pharmaceutical regulations and compliance requirements (e.g., GxP, GDPR, CCPA) Demonstrated hands-on experience with AWS cloud platform and its technologies like EC2, RDS, S3, Redshift, and IAM roles. Extensive hands-on experience of working on Data Ingestion methods such as Batch, API and Streaming. Knowledge of data protection regulations and compliance requirements (e.g., GDPR, CCPA). Demonstrated experience of performing Data Integrations using Mulesoft. Solid understanding of ETL, Data Modeling and Data Warehousing concepts. Ability to work independently with little supervision Ability to effectively present information to collaborators, and respond to questions to their questions Preferred Qualifications: Knowledge for clinical data in the pharmaceutical industry Knowledge of CT.gov and EUCTR.gov portals Knowledge of the Disclose application from Citeline Experience with ETL tools such as Apache Spark, and various Python packages related to data processing, machine learning model development Solid understanding of data modeling, data warehousing, and data integration concepts Knowledge of Python/R, Databricks, SageMaker, cloud data platforms Proficiency with Data Orchestration tools like Kubernetes, Docker etc. Familiarity with SQL/NOSQL database, Vector Database for Large Language Models. Professional Certifications: SAFe for Teams certification (preferred) Databricks Certification(Preferred) AWS Certified Data Engineer(Preferred) Soft Skills: Excellent critical-thinking and problem-solving skills Strong communication and collaboration skills Demonstrated awareness of how to function in a team setting Demonstrated presentation skills Shift Information: This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required based on business requirements.

Hello Candidate, Greetings from Hungry Bird!! Job Opportunity: Field Verification & Data Collection (Paint Industry) - Hyderabad, Vijayawada, Tirupati Are you a motivated individual looking for a dynamic field role? We are hiring for Verification and Data Collection executives to work with a top paints brand! Locations: Hyderabad, Vijayawada, Tirupati Role & Responsibilities: Conduct on-site verification at under-construction sites across the city. Perform field validation activities. Generate new leads for painting work. Represent a leading paints brand in the market. What We Offer: Salary: 18,000 - 20,000 per month Additional Benefit: Petrol Allowance Work Schedule: Monday to Saturday Job Timings: 10:00 AM to 6:00 PM Contract Duration: 3 months (with the possibility of extension based on performance) Requirements: Age: 20 to 27 years Education: Minimum Graduation or Diploma Ability to travel extensively within the assigned city. Strong communication and interpersonal skills. Proactive and results-oriented. Interested? If you meet the requirements and are ready to take on this exciting challenge, please send your CV to either of the following WhatsApp numbers. Our recruitment team will then connect with you to schedule an interview. Priyanka: wa.me/+918008832123 Sony: wa.me/+918885825360 Don't miss this opportunity to kick-start your career in sales and marketing with a renowned brand! Apply Today!

About Shubhashray Housing Shubhashray Housing is a mission driven company focused on addressing the affordable housing needs of low-income families. It is a professionally run, debt free company with over 175 employees and projects across 9 locations in NCR, Gujarat and Rajasthan. Please watch https: / / youtu.be / Rd8cLpBq5NU?si=20docIOdNzXgFF4L and https: / / shubhashray.com / about-us / to know more about its impact. Our Culture We maintain the highest standards of integrity with all stakeholders and partners. We like low-ego and conscientious people whose life mission is to constantly learn. We practice a culture that rewards initiative, a low-cost mindset and deliverability, with little regard for hierarchy or centralisation. If you have the right mix of intelligence, passion and high integrity needed to help us accomplish our goals, we strongly encourage you to apply. About the Job Opportunity We are looking for a Data Analyst who is detail oriented and enjoys working with numbers and large sets of data. You will be responsible for collecting data from various internal teams and external databases, organizing it, ensuring its accuracy and creating reports based on business needs. You will be reporting directly to the senior most management of the company. Job Description Collating data from internal teams Preparing MIS and other reports Managing and organizing large data sets in excel and other applications Supporting senior management with reports and data extraction Key Skills needed Good command over MS Excel 1 to 3 years experience in data analysis/research CTC Upto Rs. 3 lacs per year Corporate health insurance Note - Candidates who can join immediately will be given preference.

Job Description Develop and maintain schedules/plans for the successful completion of custom research projects Consulting clients about project requirements and objectives - Secure and manage sub-contracted vendors - Oversee internal and external vendor activities including data collection. Review and proofing of data output Build and maintain strong working relationships with clients and suppliers alike Monitor and control budgeting costs Designing research methods such as interviews and questionnaires Manage day-to-day project-related inquiries, ensuring timely response and insight. Strong attention to detail and ability to multi-task when working towards deadlines. Any other task assigned. Required Skills & Attributes Exceptional oral, written and interpersonal communication skills. Working knowledge of MS Excel & Power Point Strong problem-solving ability Good Negotiation skills and persuasiveness Male candidates preferred Must be a self-starter and thrive on accepting responsibility and challenges. Role: Project Executive Industry Type: Education Department: Project & Program Management Employment Type: Full Time, Permanent Role Category: Other Program / Project Management Education:-

We are currently seeking a dedicated and experienced candidate having good knowledge of supplier system, processes, Sourcing & purchasing. The Primary role requires understanding of various environment related issues, renewable technologies and making roadmap for carbon emissions reduction. Job Details 1. To coordinate with suppliers for Carbon footprint mapping & implementation of MSIL roadmap for Emission reduction 2. Learn and apply tools to measure carbon emissions at the supplier level, integrating with energy conservation efforts. 3. Data Collection and Analysis: Collect and analyze carbon emission data from suppliers, and develop energy efficiency and renewable energy strategies. 4. Sustainability Review: Assess and recommend improvements for sustainability practices among suppliers. 5. Reporting Assistance: Help prepare accurate sustainability reports and communicate initiatives to stakeholders. Competencies: 1. Understanding of sustainability/ climate change issues 2. Excellent verbal and written communication skills 3. High on learnability 4. Innovative mind set 5. Working collaboratively 6. Customer orientation 7. High on agility 8. Task orientation and quality consciousness 9. Good analytical and logical reasoning skills 10. Presentation skills Eligibility Criteria: 1. Work Experience - 2 to 5 years 2. Education Qualification - B.Tech/MBA

Welo Data works with technology companies to provide datasets that are high-quality, ethically sourced, relevant, diverse, and scalable to supercharge their AI models. As a Welocalize brand, WeloData leverages over 25 years of experience in partnering with the world s most innovative companies and brings together a curated global community of over 500,000 AI training and domain experts to offer services that span: ANNOTATION & LABELLING: Transcription, summarization, image and video classification and labeling. ENHANCING LLMs: Prompt engineering, SFT, RLHF, red teaming and adversarial model training, model output ranking. DATA COLLECTION & GENERATION: From institutional languages to remote field audio collection. RELEVANCE & INTENT: Culturally nuanced and aware, ranking, relevance, and evaluation to train models for search, ads, and LLM output. Want to join our Welo Data team? We bring practical, applied AI expertise to projects. We have both strong academic experience and a deep working knowledge of state-of-the-art AI tools, frameworks, and best practices. Help us elevate our clients Data at Welo Data. Shape the Future of AI On Your Terms At Welo Data, we re reimagining how people and machines understand each other. As part of the Welocalize family, we partner with leading global companies to power inclusive, human-centered AI built on high-quality language data. We re building a global network of talented linguists, language enthusiasts, and culturally curious contributors ready to shape the next wave of technology through the power of language. This is your space to grow, learn, and connect on your schedule. Join Our Talent Community Whether youre a professional linguist or just passionate about how language and technology intersect, Welo Data welcomes you. By joining our talent pool, you ll be first in line for future task-based projects in areas like annotation, evaluation, and prompt creation. When a suitable opportunity opens up, we ll invite you to a short qualification process, which may include training, assessments, or onboarding steps depending on the project. Who Were Looking For: - Native or near-native fluency in Hindi - Proficient in English (written and spoken) - Based in India - Comfortable using digital tools and working remotely - Naturally detail-oriented, curious, and eager to learn - Open to working on a wide variety of language-focused tasks Why Choose Welo Data? - Limitless You - Work on your terms. Whether youre just starting out or deepening your expertise, Welo Data gives you the flexibility to grow your skills, explore new projects, and balance life on your own schedule. - Limitless AI - Be part of the technology revolution. Your contributions will help train and improve AI systems that touch millions of lives, making them more inclusive, intelligent, and human-centered. - Be Part of Us - Join a vibrant, global community of language lovers, technologists, and creatives working together to shape a more connected world. - Opportunity - Be the first to access projects that match your skills and availability. If youre passionate about language, technology, and shaping the future of AI, we want to hear from you. Apply now by answering a few quick questions to join our community. Got questions? Reach out to us at JobPosting@welocalize.com

Amazons Global Finance Solutions (GFS) team is a fast-paced, team-focused, dynamic environment and delivering great experiences for our customers is top priority. GFS is seeking a Production Planning Analyst to support our production planning team (PPT). At Amazon, delivering great experiences for our customers is top priority. The Production Planning Team ensures Amazon s Fulfillment Centers have robust and cost optimal labor plans while constantly innovating in a number of areas aimed at improving our customers experience. This person will work with stakeholders and data sources to recommend on-going hourly staffing plans and shift structures in all of our Fulfillment Centers or delivery stations for the regions we cover. We are looking for a passionate, analytical and technical person who will be improving the accuracy and efficiency of the planning process. An analyst will be expected to influence network level strategic decisions through partnering with senior stakeholders. The ideal candidate will possess both an analytical background that enables them to support network planning and demonstrate to think broadly and strategically about operational initiatives. They will experience a wide range of problem solving situations, requiring extensive use of data collection and analysis. They will work in lock-step with multiple business teams including FC operations leadership, HR, finance leadership, supply chain, transportation and the software development team in Seattle. Interacting with and influencing business and finance customers to gather and present data. Supporting with input forecasting using trend analysis and statistical modeling to drive decision making. Be responsible for the Production Planning as well as cost and service optimization for the AU and potentially wider APAC network Building short/medium and long term operational plans to minimize variable costs associated with staffing Analyzing and solving business problems with focus on understanding root causes and driving forward-looking opportunities Communicating complex analysis and insights to stakeholders and business leaders, both verbally and in writing. Participate in global operational and production planning initiatives and project roll outs to cater to growing business needs Promote process improvement and standardization of processes across all sites in the network A completed Bachelor s Degree in Engineering, Mathematics, IT, or finance based field Good communication (verbal and written) and interpersonal skills and effectively communicate with both business and technical teams. Advanced Excel skills Good sense of ownership and customer obsession Good problem solving and troubleshooting skills and able to provide creative solutions to complex problems Good in building scalable analytical models Good in applying basic statistical techniques (e.g. hypothesis testing) Good in dealing with ambiguity Experience utilizing SQL/VBA Experience with performance metrics Direct experience in quantitative research or analyses Master s degree (Business, Engineering, Statistics, Computer Science, Mathematics or related field) Experience in Operations, Supply Chain

To help in studies of the Division, including development and evaluation of effectiveness of improved take home foods in combination with behaviour change intervention to improve nutritional status in children. We are seeking a Nutritionist to join our research team, to work both at SJRI and at our research field site (Shivamogga). No. of Vacancy: Preferred Qualifications: M.Sc. in Food Science and Nutrition/M.Sc. in Food Science and Technology Last Day for Receiving Application: 5th May, 2025 Location: St. John s Research Institute, Bengaluru and Shivamogga district (research field site) Roles and Responsibilities : The candidate will be responsible for overall activities of the research project at SJRI as well as at the field site in Shivamogga. Key duties include: Conduct and support all data collection activities, fieldwork, participant interviews, surveys, and nutritional assessments. Ensure accurate and timely data entry into the project database and assist in maintaining data integrity and confidentiality. Assist with monitoring the quality of data and identifying discrepancies or inconsistencies. Provide technical assistance in setting up and calibrating research instruments and tools Ensure compliance with Standard Operating Procedures (SOPs) for all project activities. Participate in regular field visits to monitor ongoing research activities and ensure adherence to research protocols. Contribute to the preparation of technical reports, presentations, and manuscripts for internal and external stakeholders. Assist in other studies and activities of the Division of Nutrition.

Job Title: Senior Nurse - NICU Company Name: Manipal Hospitals Job Description: Manipal Hospitals is seeking a dedicated and experienced Senior Nurse for our Neonatal Intensive Care Unit (NICU). The ideal candidate will possess significant expertise in neonatal care and will be responsible for delivering high-quality nursing services to critically ill infants. Key Responsibilities: - Provide comprehensive nursing care to neonates in the NICU, ensuring adherence to established protocols and best practices. - Monitor and assess patients conditions, documenting vital signs and nursing interventions. - Collaborate with neonatologists and other healthcare professionals to develop and implement individualized care plans. - Educate and support families of neonates, assisting them in understanding their childs condition and care requirements. - Maintain a sterile and safe environment in the NICU, adhering to infection control and safety guidelines. - Supervise and mentor junior nursing staff, promoting ongoing professional development and teamwork. - Participate in quality improvement initiatives and contribute to enhancing clinical practices within the department. - Stay current with advances in neonatal care and relevant nursing practices. Qualifications: - Active nursing license with a specialization in pediatric or neonatal nursing. - A minimum of 5 years of nursing experience, with at least 2 years in a NICU setting. - Strong clinical skills and knowledge of neonatal conditions and treatments. - Excellent communication and interpersonal skills, with a compassionate approach to patient care. - Ability to work well in a fast-paced and emotionally demanding environment. If you are passionate about providing exceptional care to our most vulnerable patients and would like to join our esteemed team at Manipal Hospitals, please submit your application for consideration. Job Title: Senior Nurse - NICU Company Name: Manipal Hospitals Roles and Responsibilities: 1. Provide high-quality nursing care to critically ill neonatal patients in the NICU, ensuring adherence to established protocols and guidelines. 2. Monitor patient vital signs and clinical conditions regularly, assessing for any changes that may require immediate intervention. 3. Administer medications and treatments as prescribed by physicians, ensuring accuracy and safety in all procedures. 4. Collaborate with physicians, respiratory therapists, and other healthcare professionals to create and implement comprehensive care plans for each infant. 5. Educate and support families of NICU patients, providing guidance on care practices and addressing emotional needs during their childs critical care journey. 6. Maintain accurate and up-to-date patient records, documenting assessments, interventions, and outcomes in compliance with hospital policies. 7. Supervise and mentor junior nursing staff and nursing students, providing guidance and support in their clinical practice. 8. Participate in staff meetings and training sessions to stay current with best practices in neonatal care and contribute to the continuous improvement of nursing services. 9. Ensure a safe and clean environment in the NICU, following infection control protocols and hospital safety standards. 10. Assist in research and data collection activities aimed at improving patient care and outcomes in the NICU setting. 11. Engage in quality improvement initiatives and contribute to the development of nursing policies related to neonatal care. 12. Respond to emergencies efficiently and effectively, utilizing critical thinking and clinical judgment to stabilize patients as needed.

Job Description Position Manager - Digital Customer Engagement Team Position 1 Department Customer Engagement Team Function Operations Reporting to Zonal Officer Band 3 Location As per requirement Team size (D/I) 7-8 JOB SUMMARY Digital Customer Engagement Market Conduct -13M & 25M Persistency, FIR and GIR Retention - E2R, Freelook, Surrender, ECS deactivation Revenue Generation Service to Sales Service to Recruitment Business Deliverables - Issuance / WIP management Distribution engagement Building Leadership & People Capability Audit & Compliance KEY RESPONSIBILITIES Digital Customer Engagement Call Quality Audit of digital calls taken by respective team members. Ensuring quality in Digital calls and responsible for Call Quality Scores. Reduction in CXO escalation / Service Grievance 13M & 25M Persistency Driving 0-60-day collection by calling the customers / sellers Driving 0-90-day collection by calling the customers / sellers Creating visibility for all stake-holders and having a weekly governance rhythm with the Regional Manager / Office Heads & DIGITAL CET team. Corrective and preventive measures to be implemented to improve persistency, FTR & P2A. Retention Engage to retain - Retaining customers with mis-selling complaint Freelook - Retaining customers who wish to cancel the policy Surrender - Retaining customer who come to surrender the policy ECS - Retaining customers who want to deactivate their ECS payment method Training and skilling the front-end team on how to engage with the Digital customers by using the retention tools and objection handling scripts. Collaborating with the OH to form an effective task team. Revenue Generation - Service to Sales / Recruitment Identify training needs of Digisaarthi team and skill them. Coaching and Developing the team to meet their goals Driving the team to always look for opportunity to upsell a customer once retained. Business Deliverables Enabling the advisors and distribution team on how to manage the WIP on mPro/ SARAL and servicing in mPower. Traction of Applied to Paid for the region Conducting process refreshers and process changes session with the distribution team Distribution Engagement Monthly connect with the OH Creating awareness amongst Advisors - Quality of Business Coordination with various stake holders Building Leadership and People Capability Structured capability / competency building and succession planning Retain top performers Generating ideas to improve the process / systems Employee engagement Driving key initiatives and projects in the region Audit & Compliance Ensuring regulatory and statutory compliance Zero dilution in the process adherence Self Audit of the assigned branches Measures of Success Quality Scores (OA-95% / FEA-100%) Reduction in CXO escalation by 50% DNPS Scores >=94 Customer Engagement >50% 13M Persistency >=90% 25M Persistency >=88% Engage to Retain >=65% Freelook retention >=50% Surrender retention >=70% ECS retention >=50% S2S, S2R - 100% As per the Target Applied to Paid >=92% Key Goal (Business) Driving customer Retention& Persistency Meeting S2S/R target for the region. Distribution engagement Identify training needs of Front end team and skilling them. Key Relationships (Internal /External) Collaboration with Zonal / Regional / Digital CET, Collaboration with Distribution & Cross Functional Teams Key competencies/skills required Must have minimum 7-9 years of experience of which at least 3 years should have been spent in Operations and / or Customer Service on a supervisory role Interpreting, analyzing data using statistical techniques for trends Develop and Implement databases, data collection systems, data analytics, and other strategies that optimize statistical efficiency and quality. Good presentation skills Desired qualification and experience Post Graduate in Management preferred Must have minimum 7-9 years of experience of which at least 2-3 years should have been spent on the supervisory role in Operations / or Customer Service Experience of managing Operations / or Customer Service Job Description Position Manager - Digital Customer Engagement Team Position 1 Department Customer Engagement Team Function Operations Reporting to Zonal Officer Band 3 Location As per requirement Team size (D/I) 7-8 JOB SUMMARY Digital Customer Engagement Market Conduct -13M & 25M Persistency, FIR and GIR Retention - E2R, Freelook, Surrender, ECS deactivation Revenue Generation Service to Sales Service to Recruitment Business Deliverables - Issuance / WIP management Distribution engagement Building Leadership & People Capability Audit & Compliance KEY RESPONSIBILITIES Digital Customer Engagement Call Quality Audit of digital calls taken by respective team members. Ensuring quality in Digital calls and responsible for Call Quality Scores. Reduction in CXO escalation / Service Grievance 13M & 25M Persistency Driving 0-60-day collection by calling the customers / sellers Driving 0-90-day collection by calling the customers / sellers Creating visibility for all stake-holders and having a weekly governance rhythm with the Regional Manager / Office Heads & DIGITAL CET team. Corrective and preventive measures to be implemented to improve persistency, FTR & P2A. Retention Engage to retain - Retaining customers with mis-selling complaint Freelook - Retaining customers who wish to cancel the policy Surrender - Retaining customer who come to surrender the policy ECS - Retaining customers who want to deactivate their ECS payment method Training and skilling the front-end team on how to engage with the Digital customers by using the retention tools and objection handling scripts. Collaborating with the OH to form an effective task team. Revenue Generation - Service to Sales / Recruitment Identify training needs of Digisaarthi team and skill them. Coaching and Developing the team to meet their goals Driving the team to always look for opportunity to upsell a customer once retained. Business Deliverables Enabling the advisors and distribution team on how to manage the WIP on mPro/ SARAL and servicing in mPower. Traction of Applied to Paid for the region Conducting process refreshers and process changes session with the distribution team Distribution Engagement Monthly connect with the OH Creating awareness amongst Advisors - Quality of Business Coordination with various stake holders Building Leadership and People Capability Structured capability / competency building and succession planning Retain top performers Generating ideas to improve the process / systems Employee engagement Driving key initiatives and projects in the region Audit & Compliance Ensuring regulatory and statutory compliance Zero dilution in the process adherence Self Audit of the assigned branches Measures of Success Quality Scores (OA-95% / FEA-100%) Reduction in CXO escalation by 50% DNPS Scores >=94 Customer Engagement >50% 13M Persistency >=90% 25M Persistency >=88% Engage to Retain >=65% Freelook retention >=50% Surrender retention >=70% ECS retention >=50% S2S, S2R - 100% As per the Target Applied to Paid >=92% Key Goal (Business) Driving customer Retention& Persistency Meeting S2S/R target for the region. Distribution engagement Identify training needs of Front end team and skilling them. Key Relationships (Internal /External) Collaboration with Zonal / Regional / Digital CET, Collaboration with Distribution & Cross Functional Teams Key competencies/skills required Must have minimum 7-9 years of experience of which at least 3 years should have been spent in Operations and / or Customer Service on a supervisory role Interpreting, analyzing data using statistical techniques for trends Develop and Implement databases, data collection systems, data analytics, and other strategies that optimize statistical efficiency and quality. Good presentation skills Desired qualification and experience Post Graduate in Management preferred Must have minimum 7-9 years of experience of which at least 2-3 years should have been spent on the supervisory role in Operations / or Customer Service Experience of managing Operations / or Customer Service

Job Description Position Manager - Digital Customer Engagement Team Position 1 Department Customer Engagement Team Function Operations Reporting to Zonal Officer Band 3 Location As per requirement Team size (D/I) 7-8 JOB SUMMARY Digital Customer Engagement Market Conduct -13M & 25M Persistency, FIR and GIR Retention - E2R, Freelook, Surrender, ECS deactivation Revenue Generation Service to Sales Service to Recruitment Business Deliverables - Issuance / WIP management Distribution engagement Building Leadership & People Capability Audit & Compliance KEY RESPONSIBILITIES Digital Customer Engagement Call Quality Audit of digital calls taken by respective team members. Ensuring quality in Digital calls and responsible for Call Quality Scores. Reduction in CXO escalation / Service Grievance 13M & 25M Persistency Driving 0-60-day collection by calling the customers / sellers Driving 0-90-day collection by calling the customers / sellers Creating visibility for all stake-holders and having a weekly governance rhythm with the Regional Manager / Office Heads & DIGITAL CET team. Corrective and preventive measures to be implemented to improve persistency, FTR & P2A. Retention Engage to retain - Retaining customers with mis-selling complaint Freelook - Retaining customers who wish to cancel the policy Surrender - Retaining customer who come to surrender the policy ECS - Retaining customers who want to deactivate their ECS payment method Training and skilling the front-end team on how to engage with the Digital customers by using the retention tools and objection handling scripts. Collaborating with the OH to form an effective task team. Revenue Generation - Service to Sales / Recruitment Identify training needs of Digisaarthi team and skill them. Coaching and Developing the team to meet their goals Driving the team to always look for opportunity to upsell a customer once retained. Business Deliverables Enabling the advisors and distribution team on how to manage the WIP on mPro/ SARAL and servicing in mPower. Traction of Applied to Paid for the region Conducting process refreshers and process changes session with the distribution team Distribution Engagement Monthly connect with the OH Creating awareness amongst Advisors - Quality of Business Coordination with various stake holders Building Leadership and People Capability Structured capability / competency building and succession planning Retain top performers Generating ideas to improve the process / systems Employee engagement Driving key initiatives and projects in the region Audit & Compliance Ensuring regulatory and statutory compliance Zero dilution in the process adherence Self Audit of the assigned branches Measures of Success Quality Scores (OA-95% / FEA-100%) Reduction in CXO escalation by 50% DNPS Scores >=94 Customer Engagement >50% 13M Persistency >=90% 25M Persistency >=88% Engage to Retain >=65% Freelook retention >=50% Surrender retention >=70% ECS retention >=50% S2S, S2R - 100% As per the Target Applied to Paid >=92% Key Goal (Business) Driving customer Retention& Persistency Meeting S2S/R target for the region. Distribution engagement Identify training needs of Front end team and skilling them. Key Relationships (Internal /External) Collaboration with Zonal / Regional / Digital CET, Collaboration with Distribution & Cross Functional Teams Key competencies/skills required Must have minimum 7-9 years of experience of which at least 3 years should have been spent in Operations and / or Customer Service on a supervisory role Interpreting, analyzing data using statistical techniques for trends Develop and Implement databases, data collection systems, data analytics, and other strategies that optimize statistical efficiency and quality. Good presentation skills Desired qualification and experience Post Graduate in Management preferred Must have minimum 7-9 years of experience of which at least 2-3 years should have been spent on the supervisory role in Operations / or Customer Service Experience of managing Operations / or Customer Service Job Description Position Manager - Digital Customer Engagement Team Position 1 Department Customer Engagement Team Function Operations Reporting to Zonal Officer Band 3 Location As per requirement Team size (D/I) 7-8 JOB SUMMARY Digital Customer Engagement Market Conduct -13M & 25M Persistency, FIR and GIR Retention - E2R, Freelook, Surrender, ECS deactivation Revenue Generation Service to Sales Service to Recruitment Business Deliverables - Issuance / WIP management Distribution engagement Building Leadership & People Capability Audit & Compliance KEY RESPONSIBILITIES Digital Customer Engagement Call Quality Audit of digital calls taken by respective team members. Ensuring quality in Digital calls and responsible for Call Quality Scores. Reduction in CXO escalation / Service Grievance 13M & 25M Persistency Driving 0-60-day collection by calling the customers / sellers Driving 0-90-day collection by calling the customers / sellers Creating visibility for all stake-holders and having a weekly governance rhythm with the Regional Manager / Office Heads & DIGITAL CET team. Corrective and preventive measures to be implemented to improve persistency, FTR & P2A. Retention Engage to retain - Retaining customers with mis-selling complaint Freelook - Retaining customers who wish to cancel the policy Surrender - Retaining customer who come to surrender the policy ECS - Retaining customers who want to deactivate their ECS payment method Training and skilling the front-end team on how to engage with the Digital customers by using the retention tools and objection handling scripts. Collaborating with the OH to form an effective task team. Revenue Generation - Service to Sales / Recruitment Identify training needs of Digisaarthi team and skill them. Coaching and Developing the team to meet their goals Driving the team to always look for opportunity to upsell a customer once retained. Business Deliverables Enabling the advisors and distribution team on how to manage the WIP on mPro/ SARAL and servicing in mPower. Traction of Applied to Paid for the region Conducting process refreshers and process changes session with the distribution team Distribution Engagement Monthly connect with the OH Creating awareness amongst Advisors - Quality of Business Coordination with various stake holders Building Leadership and People Capability Structured capability / competency building and succession planning Retain top performers Generating ideas to improve the process / systems Employee engagement Driving key initiatives and projects in the region Audit & Compliance Ensuring regulatory and statutory compliance Zero dilution in the process adherence Self Audit of the assigned branches Measures of Success Quality Scores (OA-95% / FEA-100%) Reduction in CXO escalation by 50% DNPS Scores >=94 Customer Engagement >50% 13M Persistency >=90% 25M Persistency >=88% Engage to Retain >=65% Freelook retention >=50% Surrender retention >=70% ECS retention >=50% S2S, S2R - 100% As per the Target Applied to Paid >=92% Key Goal (Business) Driving customer Retention& Persistency Meeting S2S/R target for the region. Distribution engagement Identify training needs of Front end team and skilling them. Key Relationships (Internal /External) Collaboration with Zonal / Regional / Digital CET, Collaboration with Distribution & Cross Functional Teams Key competencies/skills required Must have minimum 7-9 years of experience of which at least 3 years should have been spent in Operations and / or Customer Service on a supervisory role Interpreting, analyzing data using statistical techniques for trends Develop and Implement databases, data collection systems, data analytics, and other strategies that optimize statistical efficiency and quality. Good presentation skills Desired qualification and experience Post Graduate in Management preferred Must have minimum 7-9 years of experience of which at least 2-3 years should have been spent on the supervisory role in Operations / or Customer Service Experience of managing Operations / or Customer Service