25 Data Centre Jobs

Experience in selling a variety of IT solutions including Data Centre, Network and Security, Messaging and Collaboration, End-User Services, Information Management, and IT Service Management is required for this role. As a candidate, your primary responsibility will be to develop and execute sales strategies within the local region to meet business objectives and revenue targets. You should possess the ability to understand and address customer business issues by translating them into solution requirements. Working closely with major Original Equipment Manufacturers (OEMs) will be part of your role, in addition to leading, mentoring, and motivating the sales team to achieve both individual and collective goals. Your duties will involve driving deals from the initial opportunity identification and validation stages through qualification to closing the deal. Collaboration with the solution engineering team to engage and negotiate with customers, including finance and technical personnel such as CIOs and CFOs, is essential. A high level of commitment, along with strong goal orientation, is crucial for success in this position. About Us: We are a Cisco Gold Certified partner, NetApp Star Partner and professional services partner, Dell Gold partner, Aruba Gold Partner, and AWS Consulting partner, among others. Our expertise lies in cross-platform integration, enabling businesses to enhance operational efficiency and transition into technology-driven enterprises. Our services extend beyond basic IT support and infrastructure management, encompassing multi-cloud managed services and NOC & SOC services to facilitate genuine digital transformation. We adhere to international standards such as ISO 9001, ISO 27001, and ISO 20000. For more information, please visit our website at http://binaryglobal.com/,

Minimum 5 Years of Experience in security system provisioning, configuration, and management. a. Certified in CCSA/CCIE or equivalent. b. Network Security Implementation & Management Experience in 2 large Data Centre projects.

Seeking an experienced Tender Specialist/Solution Architect with expertise in smart cities projects, CCTV, Data Centre. Provide soultions and designs also. Experience in Pre sales Submission of tender responses for government projects.

Job Responsibilities: Strong understanding of the Sales processes relating to IT Products, Software, and Services. Excellence at lead generation, adding new customers, building customer relationships, cross-selling, up-selling, negotiations, and closing deals. Ensure a Customer-First approach and create a service level differentiator by quick turnarounds and any-time availability. Self-confidence in accepting and achieving Gross Margin Targets through skilful negotiations with the Customers and the OEMs. Proficiency and diligence in working with Sales Management Software Systems & CRM, and keep updates with commercial, technical, completion, issues, etc. Requirement: Sales experience in the local territory. Experience in selling IT Infrastructure products (Cisco and other OEMs), including Enterprise Networking, Cyber Security, Collaboration, and Data-Centre. Quick learner and the ability to showcase our offerings compellingly. Confident personality and should be a good team player. Excellent communication, interpersonal, problem-solving, presentation, and organizational skills. Personal integrity in commercial dealing and working

1. Develop and execute sales strategies 2. Identify and pursue new business opportunities through cold calling, networking and client referrals. 3. Understand customer requirements and propose relevant solutions (networking, cloud, DC, etc) Health insurance Provident fund

Join a company that is pushing the boundaries of what is possible. Renowned for technical excellence and leading innovations, NTT DATA is committed to making a difference to clients and society. Embracing diversity and inclusion in the workplace, it is a place where you can grow, belong, and thrive. As a Cross Technology Managed Services Engineer (L1) at NTT DATA, your primary responsibility will be to be the initial point of contact for clients, ensuring the continuous operation of their IT infrastructure and systems. Your role involves proactively identifying, investigating, and resolving technical incidents and problems, with a focus on providing first-line support for standard and low-complexity incidents and service requests. Your goal is to ensure zero missed service level agreement conditions. On a daily basis, you will monitor client infrastructure and solutions to identify problems and errors before or as they arise. You will delve into first-line incidents assigned to you, identifying root causes and offering telephonic, ITSM ticket, or chat support to clients. Routine maintenance activities like patching and configuration changes will ensure the smooth functioning of client systems. Working across two or more technology domains such as Cloud, Security, Networking, Applications, or Collaboration, you will update or create new knowledge articles, optimize work processes, and support project work as necessary. Additionally, you will contribute to disaster recovery functions and tests to ensure client data safety. Your meticulous handovers during shift changes will ensure seamless service continuity. Reporting and escalating incidents when required, you will strive for efficient and comprehensive resolutions. Each interaction with clients will aim to provide a positive experience and prioritize their needs. To excel in this role, you should have entry-level experience in troubleshooting and support within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and ITIL processes is essential. Handling tickets promptly according to defined SOPs, utilizing available knowledge articles, and possessing a good understanding of ITSM tools are crucial. Proficiency in planning activities, project management, client-centric approach, and effective communication across different cultures are required. A positive outlook, willingness to work hard, and a bachelor's degree or equivalent qualification in IT or Computing are also necessary. NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. Committed to helping clients innovate, optimize, and transform for long-term success, NTT DATA invests significantly in R&D to drive organizations into the digital future confidently. As a Global Top Employer, it boasts diverse experts in over 50 countries and a robust partner ecosystem. Services offered include business and technology consulting, data and artificial intelligence, industry solutions, as well as application, infrastructure, and connectivity development, implementation, and management. NTT DATA is a leading provider of digital and AI infrastructure globally, part of the NTT Group, and headquartered in Tokyo. NTT DATA is an Equal Opportunity Employer.,

Your role As the Service Delivery Head for IT Infrastructure at Atlas Copco, you will be responsible for defining and implementing the strategic direction for the digital infrastructure. Your leadership will be instrumental in guiding the infrastructure teams at the Global IT Hub in India to align services with the evolving needs of internal and external stakeholders. Your ability to anticipate and adapt infrastructure services to meet changing customer demands while integrating seamlessly with the overall business strategy will be key. Building strong stakeholder relationships through effective communication and leading initiatives to enhance collaboration across departments and teams will be essential in this role. Your focus on talent acquisition and mentoring will create an environment of continuous learning and skill development, enabling the team to excel in a competitive environment. Driving a culture of innovation by leveraging emerging technologies to deliver cutting-edge solutions that position Atlas Copco as an industry leader will be a core expectation. Monitoring resource optimization for efficiency in project execution and consistently striving for improved delivery quality and customer satisfaction will be part of your daily responsibilities. Additionally, representing Atlas Copco at industry tech forums and engaging with external partners to enhance the impact of infrastructure initiatives will be crucial. To Succeed, You Will Need - Proven experience in managing complex IT infrastructure projects with a focus on delivering results within budget and designated timelines. - Demonstrated ability to lead cross-functional teams, resolve conflicts, and cultivate a positive team atmosphere. - Hands-on knowledge of key infrastructure components such as Network, Cloud, Data Centre, and Identity Access Management (IAM). - Strong understanding of infrastructure-related processes including change management, system updates, and performance monitoring. - Familiarity with Agile project methodologies to improve team performance and productivity. - Excellent communication skills to convey technical concepts to a diverse audience effectively. - Experience in quality assurance processes to ensure high standards of reliability and quality in services and products. Personality Requirements Your enthusiasm, vision for the future, excellent communication skills, entrepreneurial spirit, openness to diverse perspectives, customer-first mentality, professionalism, proactive problem-solving approach, ability to work under pressure, and collaborative spirit will be essential for success in this role. In return, we offer This role goes beyond managing infrastructure; it is about shaping the future of Atlas Copco's digital landscape. You will have global exposure and opportunities to innovate within a forward-thinking organization. If you seek to challenge yourself on the technological forefront and establish a center of excellence in infrastructure, this position is ideal for you. Ample networking opportunities with technical experts across the company, professional growth, collaboration, and nurturing a robust local ecosystem will be part of your journey. Job Location Pune, India Contact Information For Further Inquiries, Please Reach Out To Talent Acquisition Team, Atlas Copco Group Phone: +91-XXXX-XXXXXX Email: careers@atlascopco.com Uniting curious minds Behind every innovative solution are people working together to transform the future. With careers driven by initiative and lifelong learning, we unite curious minds, and you could be one of them.,

As a Cross Technology Managed Services Engineer (L1) at NTT DATA, you will play a crucial role as the first point of contact for clients, ensuring the continuous functionality of their IT infrastructure and systems. Your responsibilities will involve proactively identifying, investigating, and resolving technical incidents and problems, primarily focusing on first-line support for standard and low-complexity incidents and service requests. Your primary objective will be to uphold service level agreements without any misses. On a daily basis, you will be monitoring client infrastructure and solutions to detect and address problems and errors either before or as they arise. You will be tasked with delving into first-line incidents assigned to you, identifying their root causes, and offering telephonic, ITSM ticket, or chat support to clients in need. Additionally, you will be involved in maintenance activities such as patching and configuration changes to ensure the seamless operation of client systems. Your role will span across two or more technology domains, including but not limited to Cloud, Security, Networking, Applications, or Collaboration. You may also be engaged in updating existing knowledge articles, seeking opportunities for work optimization, and providing support for project work when required. Furthermore, your contributions to disaster recovery functions and tests will be vital in maintaining the safety and integrity of clients" data. Effective shift changes are essential, and you will be responsible for ensuring seamless handovers to maintain service continuity. Reporting and escalating incidents when necessary and striving for efficient resolutions of incidents and requests will be integral to your role. Each interaction with clients should aim to provide a positive experience, with a strong emphasis on meeting their needs effectively. To excel in this position, you are expected to possess entry-level experience in troubleshooting and support within security, network, data center, systems, or storage in a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and ITIL processes is required. Additionally, you should demonstrate discipline in handling tickets on a day-to-day basis, promptly following defined Standard Operating Procedures (SOPs) and leveraging available knowledge articles. Proficiency in using IT Service Management (ITSM) tools, effective planning skills, and a client-centric approach are also essential qualities for success in this role. Moreover, your ability to communicate and collaborate across diverse cultures and social groups, proficiency in active listening techniques, positive attitude in high-pressure environments, and willingness to work diligently, including extended hours when needed, are key attributes that will contribute to your effectiveness in this role. A bachelor's degree in IT or Computing (or equivalent work experience) is preferred for this position. NTT DATA is a global innovator in business and technology services, committed to helping clients innovate, optimize, and transform for long-term success. With a strong focus on research and development, NTT DATA invests significantly to facilitate organizations and society's seamless transition into the digital future. As an Equal Opportunity Employer and a Global Top Employer, NTT DATA operates in over 50 countries with a diverse team of experts, offering a wide range of services including business and technology consulting, data and artificial intelligence solutions, infrastructure management, and digital transformation.,

Role & responsibilities Candidate should have experience in execution of Commercial Central Airconditioing projects. He should be well versed with MEP services 1. Ensure quality of installation at Project Sites. 2. Effectively mobilize available resources and strive for on time project completion. 3. Equipment Testing for performance with reference to design and specifications. 4. Ensure smooth handing-over projects, complete with all documentation, drawings, manuals, measurements, test reports, test certificates etc

Job Description Why you'll love cisco We change the World, you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees" ground breaking ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired. What Youll Do As a Solutions Engineer you will orchestrate involvement of all technical activities and resources, holding accountabilities for all opportunities within assigned account(s) and provide architectural perspective across the Cisco product portfolio, including software and services. Technical sales professional serving as a Technology/Product/Solution consultant. Technical orchestrator for an array of Cisco resources, primary responsibility for ensuring successful completion of each pitstop from a technical perspective in the lifecycle selling motion. Provides technical information and design/implementation guidance in concert with Cisco Architecture Seller team(s). Collaborates with the Account Manager on the customer account plan(s), jointly ensuring customer success. Work with internal teams to orchestrate right solutions against customer requirements with competitive positioning Educate customer on Cisco differentiation and establish technical leadership of Cisco as a brand. Field role that serves as a Technology expert across solutions preferably within a multi-domain architecture approach. Build relationship with Engineering Teams, field teams, architecture team, Business Units (BUs), Partners and customers. Who Youll Work With The India Strategic Enterprise Segment is a truly vibrant sales organization that covers the diverse set of accounts in the Enterprise Space. This position will be based out of Mumbai and will focus on a specific set of Enterprise accounts. As part of the Enterprise System Engineering Team, you will be designing, architecting and empowering the strategy for the next generation of communications and application delivery for Indias leading businesses. You'll collaborate as part of a disruptive Sales engineering team. We offer exhilarating, inspiring, global, high impact, and uniquely broad opportunities for your growth. Minimum Qualifications: Bachelor of Engineering degree or equivalent Excellent written, oral communication, listening skills. Min 12-15 years of presales experience in technical position . Cisco products and technologies knowledge about one or more areas like Enterprise Networking, Security, Data centre or Collaboration. Understand the broad aspects of end to end architecture and have knowledge one or more technology areas Should be confident in articulating in a customer conversation Technical knowledge in the Networking Solutions/SDN Architecture/Network Security /Datacentre Networking technologies. Strong whiteboarding/presentation skills. Desired Qualifications: Experience working with the Enterprise customers in similar roles. Technical certifications in any of the areas areas like Cloud/Security We Are Cisco #WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Heres how we do it. We embrace digital, and help our customers implement change in their digital businesses. But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it. Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward. Message to applicants applying to work in the U.S. and/or Canada: U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. ,

You may also share your c.v. at - nilofar@in.experis.com Role & responsibilities : Identifying the organizations needs Breaking down large scale projects into manageable chunks Working out which IT products to use based on cost benefit analysis and research. Agreeing plans with the client Explaining to designers and developers what’s required and overseeing the progress. Producing documents that monitor progress and ensure the quality of the project. Advising the client on managing future IT needs Actively collaborate with server team members—including server technicians, server analysts, and server administrators—to create and troubleshoot server networks for clients. Decide on the appropriate hardware to use on a per-project basis. Construct data communications networks made with tethered servers. Implement high-level server design that promotes smooth network use. Troubleshoot early-stage issues associated with server performance. Creatively link servers together to fulfil a wide variety of potential client requests. Communicate regularly with clients to implement feedback on performance, as it relates specifically to server and network design. Work closely with the Sales team and help identify the right opportunities and close the deals. Provide winning solutions as part of the pre-sales team which included responding to RFPs and RFIs from existing and prospective clients. Should have knowledge of the Server and configurations of the leading OEM like Dell, HPe & Lenovo, Should have knowledge of latest technologies like, Virtualization, HCI & Cloud Computing. Should have done graduation from Engineering background.

Execution of MEP Project across segments ( Data center projects) Coordination with Internal & external stake holders CV to Puja Tripathi @9193135550

KRA:- Execution of MEP Project across segments ( Data center projects) Coordination with Internal & external stake holders Maintain good PR with customers & drive committed targets Responsible to drive project MIS and improve on committed EBIT & Working capital Complying to safety procedures and IMS documentation Training and development of subordinates and team building PMO, Kaizen & Business Excellence Job Description:- Execution of MEP Project across segments ( Data center projects) Drive the project in stipulated time frame with required quality and cost Handle large team to deliver the assigned project within stipulated time (On Time Every Time) & cost (Return on Talent Engaged) with required Quality (Quality Performance Index) Deliver the committed plan to the business. Data centre Design & development L1 to L5 commissioning of Data centers and the ability of governance for the complete process Coordination with Internal & external stake holders. Periodic review with internal team and customer Identifying opportunities to improve EBIT and driving it with the help of functional heads. Maintain good PR with customers & drive committed targets Periodic communication with client and proper documentation to represent our claims. Responsible to drive project MIS and improve on committed EBIT & Working capital. Cost to complete with risk & mitigation Plan. Monitoring Productivity and cost (Site expenses, PEC, Direct employee cost) closely and ensuring to optimize it. Monthly Indaas revenue, System billing, collection & NOS targets. Drive committed PEC & bring expected savings. Communications for Cost over run and representation to recover the exposure Complying to safety procedures and IMS documentation Monitoring the safety lead indicators and ensure safe working environment at site. IMS compliance Training and development of subordinates and team building Guiding engineers / subordinates and grooming them on technical issues PMO, Kaizen & Business Excellence Driving PMO to release cash. Continuous improvement through Kaizen and other management program. Creating a Kaizen culture amongst team members Requisite Qualification Essential Degree / Diploma in Electrical Or mechanical Engg. Preferred Degree in Electrical Engineering Requisite Experience Essential Min 8 yrs for Degree holders 10 years for Diploma Holders With MEP DC experience for 5 to 7 years and exposure of least two complete project cycle from start to end Preferred Exposure to handle MEP projects with existing experience of all packages. Special Skills Required Essential Project Management Skills Cost handling skills Experienced to drive productivity Well versed with technical expertise of electro-mechanical packages of MEP Preferred Well versed with MEP Skill set of handling large projects

Role & responsibilities ; Product Domain: Large UPS Systems ~500 KVA, VRLA/Lithium Ion Batteries Customer Domain: Customers of Large Data Centre, Telecom & Industrial application Experience: Service delivery for large Data Centre Customers, Project Execution & management for large Mega-Watt UPS projects Customer Call: 24/7 Service Delivery Management for Customer complaints. Provide real time remote Tech Support. Allocate On-Site activity with Field Technicians, ensuring timely execution & updating of Field activities as per Service Level Agreement (SLA). Installation & Commissioning: Pre-Installation Site audit, site preparation for installation. Installation of Delta supplied equipment, System Commissioning & Integration. Site Acceptance Test (SAT) as Customer agreement format. Project On-Site Execution: Planning & execution of large Installation & commissioning projects or large number of sites across the assigned region. System Modification & upgrades through external Project Vendors maintaining quality, schedule and cost. Service Out-Source Vendor Management: Complete management of external Service Vendors starting from selection, engagement, scope definition, commercial negotiation, contract finalization with legal department. Manage complete cycle of work planning, allocation, execution of work flow. Verification of WCC (work completion certificates), Service Invoice from Vendor, Ensure timely booking of vendor invoice as per the Delta finance rule & guidelines. Service Delivery Management: Preventive Maintenance, Corrective Maintenance in the given Region. Service Inventory Planning & Management: Defining minimum stock level based on parts criticality level, failure trend analysis, new & upcoming installations in the given region well in advance considering request to fulfillment lead time in all the service warehouse under the given region. New requirement quarterly forecasting & interacting with various stages to ensure timely inventory availability. Booking monthly consumption, planning liquidation of ageing inventory. Product Operation Feedback to R&D/ Factory Report product performance, design & quality issues with R&D, Production, Application engineering & ensure timely resolution & execute on-site engineering change (ECN) implementation as per QA. Resource Planning & Skill Development: Resource planning, selection, need based training & development, maintain team productivity, effectiveness & motivation. Training need identification. Also provide training to Customer/ Users as per the requirements. Service Business Development: Achieving service revenue through service contracts (AMC), On-Site Repairing, Installation & Commissioning & value-add products sale like Batteries & services sale. Preferred candidate profile

Sales & Business Development of HVAC solutions for Mega/Hyperscale Data Centres Sale of HVAC cooling products to Data Centres comprising CCU,PAC,Chillers, Liquid Cooling Solutions to key customers and consultants. Required Candidate profile 5 years experience in Hyperscale/Co-location Data Centres for HVAC cooling solutions.

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion its a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. The primary objective of this role is to ensure zero missed service level agreement conditions. The Managed Services Cross Technology Engineer (L1) focuses on first-line support for standard and low complexity incidents and service requests. This role focusses across two or more technology domains such as (but not limited to) Cloud, Security, Networking, Applications and / or Collaboration. The Managed Services Cross Technology Engineer (L1) may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Provides telephonic or chat support to clients when required. Schedules maintenance activity windows for patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Updates existing knowledge articles or create new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience) Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role) Relevant certifications include which are considered desirable (but not limited to): CCNA or relevant level 1 Network Security Microsoft Certified, Azure Administrator Associate AWS Certified, Solutions Architect Associate Veeam Certified Engineer VMware certified ProfessionalData Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) Required Experience: Entry-level experience with troubleshooting and providing the support required in security / network/ data center/ systems/ storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Security, Network, Data Centre, Telephony, etc.). Basic knowledge of ITIL processes.

Your day at NTT DATA The Managed Services Cross Technology Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. The primary objective of this role is to ensure zero missed service level agreement conditions. The Managed Services Cross Technology Engineer (L1) focuses on first-line support for standard and low complexity incidents and service requests. This role focusses across two or more technology domains such as (but not limited to) Cloud, Security, Networking, Applications and / or Collaboration. The Managed Services Cross Technology Engineer (L1) may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Provides telephonic or chat support to clients when required. Schedules maintenance activity windows for patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Updates existing knowledge articles or create new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience) Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role) Relevant certifications include which are considered desirable (but not limited to): CCNA or relevant level 1 Network Security Microsoft Certified, Azure Administrator Associate AWS Certified, Solutions Architect Associate Veeam Certified Engineer VMware certified Professional Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) Required Experience: Entry-level experience with troubleshooting and providing the support required in security / network/ data center/ systems/ storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Security, Network, Data Centre, Telephony, etc.). Basic knowledge of ITIL processes.

Your day at NTT DATA The Security Managed Services Engineer (L1) is responsible for providing a managed service to clients to ensure that their Firewall infrastructure remain operational through proactively identifying, investigating, and routing the incidents to correct resolver group. Their primary objective is to ensure zero missed service level agreement (SLA) conditions. This role focuses on first-line support for standard and low complexity incidents and service requests. This role may also contribute to / support on project work as and when required. What youll be doing Key Roles and Responsibilities: Monitors client infrastructure and solutions Identifies problems and errors prior to or when they occur Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction Investigates first line incidents assigned and identifies the root cause of incidents and problems Provides telephonic or chat support to clients when required Schedules maintenance activity windows for patching and configuration changes Follows the required handover procedures for shift changes to ensure service continuity Reports and escalates incidents where necessary Ensures the efficient and comprehensive resolutions of incidents and requests Updates existing knowledge articles or create new ones Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities May also contribute to / support on project work as and when required May work on implementing and delivering Disaster Recovery functions and tests Knowledge, Skills and Attributes: Ability to communicate and work across different cultures and social groups Ability to plan activities and projects well in advance, and takes into account possible changing circumstances Ability to maintain a positive outlook at work Ability to work well in a pressurized environment Ability to work hard and put in longer hours when it is necessary Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting Ability to adapt to changing circumstances Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience) CCNA or relevant level 1 Network Security certification is good to have. Certifications carry additional weight on a candidates qualification for the role. Required Experience: Entry-level experience with troubleshooting and providing the support required in security / network/ data centre/ systems/ storage administration and monitoring Services within a medium to large ICT organisation Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Security, Network, Data Centre, Telephony, etc.) Working knowledge of ITIL processes Workplace type On-site Working

Your day at NTT DATA The Security Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their Firewall infrastructure remain operational through proactively identifying, investigating, and routing the incidents to correct resolver group. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. The Security Managed Services Engineer (L1) may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Provides telephonic or chat support to clients when required. Schedules maintenance activity windows for patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Updates existing knowledge articles or create new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNA or relevant level 1 Network Security certification is good to have. Certifications carry additional weight on a candidates qualification for the role.. Required Experience: Entry-level experience with troubleshooting and providing the support required in security / network/ data center/ systems/ storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (such as Security, Network, Data Centre, Telephony, etc.). Working knowledge of ITIL processes. Workplace type On-site Working

Your day at NTT DATA The Security Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their Firewall infrastructure remain operational through proactively identifying, investigating, and routing the incidents to correct resolver group. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. The Security Managed Services Engineer (L1) may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Provides telephonic or chat support to clients when required. Schedules maintenance activity windows for patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Updates existing knowledge articles or create new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNA or relevant level 1 Network Security certification is good to have. Certifications carry additional weight on a candidates qualification for the role.. Required Experience: Entry-level experience with troubleshooting and providing the support required in security / network/ data center/ systems/ storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (such as Security, Network, Data Centre, Telephony, etc.). Working knowledge of ITIL processes. Workplace type On-site Working

Your day at NTT DATA The Security Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their Firewall infrastructure remain operational through proactively identifying, investigating, and routing the incidents to correct resolver group. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. The Security Managed Services Engineer (L1) may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: Min 3 Years exp in EDR and Trend Micro. The vendor should assess the existing endpoint security infrastructure and identify any gaps or vulnerabilities. The vendor should deploy EDR agents on endpoints, servers, and critical systems within the organizations network. The vendor should configure EDR agents to collect and analyze security events and activities on endpoints. The solution should monitor endpoints for suspicious activities, such as malware infections, unauthorized access attempts, and unusual user behavior. The solution should use behavioral analysis and machine learning to detect advanced threats and zero-day attacks. The solution should generate real-time alerts for potential security incidents and provide guidance for incident response and remediation. The vendor should enable endpoint forensics capabilities to investigate security incidents and identify the root cause of attacks. The solution should capture and store detailed endpoint activity logs and artifacts for further analysis. The vendor should integrate the tool with vulnerability management systems to assess the endpoints security posture. The EDR solution should be able to rollout patches or upgrades from the EDR management console for agents onboarded on the platforms. The solution should alert and remediate endpoints with outdated or vulnerable software configurations. The solution should provide real-time alerts for anomalies that could indicate potential threats. The vendor should ensure the compatibility with other security systems, such as (but not limited to) SIEM, incident response tools, etc. The solution should correlate network anomalies with potential threats, aiding in early threat detection. The vendor is expected to deliver reports at periodic intervals as per Clients requirements. The vendor should re-deploy the agent as and when there is a change in the infrastructure or the operating systems. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CEH certification is must. Required Experience: Entry-level experience with troubleshooting and providing the support required in security / network/ data center/ systems/ storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (such as Security, Network, Data Centre, Telephony, etc.). Working knowledge of ITIL processes.

Your day at NTT DATA The Networking Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. This role has the primary objective is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. This role may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Fulfils approved requests following agreed procedures. Provides telephonic or chat support to clients when required. Executes approved maintenance activities including patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Proactively identifies opportunities for work optimization. Updates existing knowledge articles or creates new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to): Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience). CCNA or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Entry-level experience or completion of the relevant intern program. Entry-level experience with troubleshooting and providing the support required in network / data center / systems / storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.).

Your day at NTT DATA The Managed Services Cross Technology Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. The primary objective of this role is to ensure zero missed service level agreement conditions. The Managed Services Cross Technology Engineer (L1) focuses on first-line support for standard and low complexity incidents and service requests. This role focusses across two or more technology domains such as (but not limited to) Cloud, Security, Networking, Applications and / or Collaboration. The Managed Services Cross Technology Engineer (L1) may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Provides telephonic or chat support to clients when required. Schedules maintenance activity windows for patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Updates existing knowledge articles or create new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience) Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role) Relevant certifications include which are considered desirable (but not limited to): CCNA or relevant level 1 Network Security Microsoft Certified, Azure Administrator Associate AWS Certified, Solutions Architect Associate Veeam Certified Engineer VMware certified ProfessionalData Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) Required Experience: Entry-level experience with troubleshooting and providing the support required in security / network/ data center/ systems/ storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Security, Network, Data Centre, Telephony, etc.). Basic knowledge of ITIL processes.

1. Knowledge of managing Data Centre (DC) / Disaster Recovery (DR) with various technologies like virtualization, software defined storage, backup management, etc. under Windows, VMWare, Citrix, Unix, Linux, Commvault platform. 2. Knowledge of IT networks (LAN / MAN/ WAN / WiFi) 3. Knowledge of new technologies like Cloud, Mobility, Next Gen Security, IOT, etc

Role & Responsibilities The NCE delivers the technologies, solu1ons and services which customers need to expertly manage their networks. In this role, you will be "Ciscos face to the customer," working in a fast-paced, high-impact environment as a visible contributor delivering on our commitments. Connects directly with Cisco customers and builds effec1ve working rela1onships while solving their issues. Manages customer expecta1ons and always aims to leave the customers feeling valued and overall posi1ve about Cisco. Builds and/or reviews project work e.g. Design recommenda1ons, High-Level Design, Low-Level Design, implementa1on / Change Management Plans. Builds and/or use test environments as required to resolve sophis1cated problems compa1bility issues. Technical Experfse: Roufng and Switching (Catalyst 9k): Basics: Understanding of IP/TCP networking, Rou1ng, Switching and security concepts. Products: Understanding of below Cisco products but not limited to, Cisco Catalyst 9k, Cisco Catalyst 2k, 3k, 4k and 6k product families ENT Roufng & Switching: Should have Knowledge on Rou1ng and switching Technologies like IGP, OSPF, EGP, BGP, STP, RSTP, VTP, VSS, MSTP, LACP, VLAN (Mandatory) Basis Understanding and experience in Cisco switching pla[orms is Must. Upda1ng Network equipment to the latest firmware releases. Iden1fying and replacing faulty network hardware components when required. Repor1ng configura1on, network and project status to key stakeholders. Strong knowledge in Rou1ng and Switching technology such as BGP, OSPF, VPC, Mul1cast, STP Role & responsibilities Preferred candidate profile