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0.0 - 4.0 years
0 Lacs
maharashtra
On-site
Role Overview: As a Cross Technology Managed Services Engineer (L1) at NTT DATA, you will be the first point of contact for clients, ensuring the operational status of their IT infrastructure and systems. Your primary responsibilities will include proactively identifying, investigating, and resolving technical incidents and problems, focusing on first-line support for standard and low-complexity incidents and service requests. Your goal will be to maintain zero missed service level agreement conditions. You will work across various technology domains, such as Cloud, Security, Networking, Applications, or Collaboration, contributing to the smooth operation of client systems. Key Responsibilities: - Monitor client infrastructure and solutions daily to identify and address problems and errors promptly. - Investigate first-line incidents, determine root causes, and provide telephonic, ITSM ticket, or chat support to clients. - Perform maintenance activities like patching and configuration changes to ensure system operation. - Update or create knowledge articles, optimize work processes, and support project work as required. - Contribute to disaster recovery functions and tests to safeguard client data. - Ensure seamless shift changes with detailed handovers for service continuity. - Report and escalate incidents when necessary and strive for efficient resolutions. - Provide a positive client experience, prioritizing their needs in all interactions. Qualifications Required: - Entry-level experience in troubleshooting and support in security, network, data center, systems, or storage within a medium to large ICT organization. - Basic knowledge of management agents, redundancy concepts, and ITIL processes. - Proficiency in handling tickets promptly based on defined SOPs and utilizing available knowledge articles efficiently. - Familiarity with ITSM tools and skill in planning activities and projects in advance. - Client-centric approach, adept at understanding requirements and ensuring a positive client experience. - Ability to communicate effectively across different cultures and social groups. - Proficiency in active listening techniques, maintaining a positive outlook in pressurized environments. - Willingness to work diligently and adapt to changing circumstances, including putting in extra hours when needed. - Bachelor's degree or equivalent qualification in IT or Computing, or equivalent work experience.,
Posted 16 hours ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
Role Overview: You will be primarily responsible for responding to RFIs/RFPs and proposing solutions in the domains of Digital IT Service Management, Service Assurance, and AIOps. Your role will encompass infrastructure and application monitoring, event management, analytics, machine learning, automation, orchestration, server and network automation tools across Data Centre, Cloud, Network, and EUC towers. You will engage proactively with customers, understand their tool estates, and pitch next-generation solution areas that deliver business value. Collaboration with Solution Managers, Solution Architects, and Finance Managers will be essential to create solution documentation, pricing models, and appropriate presales collateral as part of RFI and RFP submissions based on stated requirements within the assigned team. Additionally, you will prepare and present AIOPS solutions to Wipro customers during onsite oral discussions, mutual value discovery sessions, ensuring all messages are aligned with Wipro's solution strategy or win themes. You will review solutions for alignment with Wipro Pricing and Effort Estimation Models based on experience and lead discussions as a Tools Architect during due diligence, contract closures, and renewals, including compliance requirements and sign-off on technical Statements of Work (SOWs) and service levels specific to BSM and AIOPS. Key Responsibilities: - Respond to RFIs/RFPs and propose solutions to customers in the areas of ITOM, ITSM, and ITAM (Monitoring, Observability, AIOPS, Service Management, Asset Management, and Automation). - Create differentiated tool solutions powered by products such as Splunk AI ops, AppDynamics, Dynatrace, OpsRamp, Moogsoft AI ops, BMC, Microfocus, Microsoft, SolarWinds, Evolven, and others. - Ensure proactive engagement with customers to understand their tool estates and pitch next-generation solution areas delivering business value. - Work with Solution Managers, Solution Architects, and Finance Managers to enable the creation of solution documentation, pricing, and appropriate presales collateral as part of RFI and RFP submissions based on stated requirements within the assigned team. - Prepare and present AIOPS solutions to Wipro customers during onsite oral discussions and mutual value discovery sessions ensuring all messages align with Wipro's solution strategy or win themes. Qualifications Required: - Completion of necessary trainings and certifications. - Development of Proof of Concepts (POCs), case studies, demos, etc., for new growth areas based on market and customer research. - Development and presentation of a point of view of Wipro on solution design and architect by writing white papers, blogs, etc. - Attainment of market references and recognition through highest analyst rankings, client testimonials, and partner credits. - Mentorship of developers, designers, and Junior architects in the project for their further career development and enhancement. - Contribution to the architecture practice by conducting selection interviews, etc. Please note that the additional details of the company were not included in the provided job description.,
Posted 3 days ago
3.0 - 7.0 years
0 Lacs
siliguri, west bengal
On-site
The ideal candidate for this role will have experience in the installation, configuration, troubleshooting, and maintenance of servers, storage, virtualization, and HCI. You should also be familiar with Operating Systems Environments (Windows & Linux) and have exposure to databases and networks (LAN, WAN). Your responsibilities will include ensuring the security and efficiency of the IT infrastructure, firmware/software, and patch upgrades, system security, and implementation of OS & application security and backup/recovery strategies. Additionally, you will provide technical support to users, troubleshoot system performance issues, and collaborate with cross-functional teams to ensure seamless operations. You will also be responsible for maintaining the asset list of system infrastructure at customer premises, coordinating with OEMs for implementation, troubleshooting, and replacements. To be considered for this position, you should have managed at least 3-5 Linux servers in the last 2-3 years and have knowledge of RHEL, Ubuntu, and Windows Server, as well as file systems, networking, and basic Linux services. Proven experience as a System Administrator or in a similar role is required, along with a strong understanding of system security and data backup/recovery. Excellent problem-solving, communication skills, and experience in a data center environment are essential. If you meet the above criteria and are looking for a change, we encourage you to apply. Candidates from nearby locations of Kolkata & Siliguri will be given preference.,
Posted 6 days ago
0.0 - 4.0 years
0 Lacs
maharashtra
On-site
As a Cross Technology Managed Services Engineer (L1) at NTT DATA, you play a vital role in ensuring the operational continuity of our clients" IT infrastructure and systems. Your primary responsibility is to serve as the initial point of contact for clients, promptly addressing technical incidents and problems to maintain service reliability. By delivering first-line support for standard and low-complexity issues, you strive to uphold service level agreements without any misses. Monitoring client infrastructure and solutions forms a significant part of your daily tasks, enabling you to proactively identify and address potential problems before they escalate. You dedicate your efforts to investigating first-line incidents, identifying root causes, and providing essential support through telephonic, ITSM ticket, or chat channels. In addition, you engage in maintenance activities like patching and configuration changes to ensure the seamless operation of client systems. Your role encompasses working across multiple technology domains such as Cloud, Security, Networking, Applications, or Collaboration, allowing you to broaden your expertise. You actively contribute to updating and creating knowledge articles, seeking opportunities for process optimization, and supporting project initiatives as required. Furthermore, you actively participate in disaster recovery functions and tests to ensure the safety and integrity of client data. Maintaining service continuity through meticulous shift handovers, you report and escalate incidents promptly while striving for efficient and comprehensive resolutions. Your focus on delivering a positive client experience remains paramount, reflecting a client-centric approach in all your interactions. To excel in this position, you must possess entry-level experience in troubleshooting and support within an ICT organization, coupled with a solid understanding of management agents, redundancy concepts, and ITIL processes. Your proficiency in using ITSM tools and ability to plan and adapt to changing circumstances are essential for success in this role. A client-centric mindset, effective cross-cultural communication skills, active listening abilities, and a positive work attitude are crucial attributes for thriving in a dynamic and demanding environment. Your commitment to putting in extra effort when needed, combined with a bachelor's degree or equivalent qualification in IT or Computing, will enable you to make a significant impact as an integral part of our global team at NTT DATA.,
Posted 1 week ago
5.0 - 8.0 years
10 - 14 Lacs
noida
Work from Office
Sales & Business Development of HVAC solutions for Mega/Hyperscale Data Centres Sale of HVAC cooling products to Data Centres comprising CCU, PAC, Chillers, Liquid Cooling Solutions to key customers and consultants. Required Candidate profile 5 years experience in CRAH, CRAC product sales in Hyperscale/Co-location Data Centres for HVAC cooling solutions.
Posted 1 week ago
3.0 - 7.0 years
25 - 40 Lacs
chennai, bengaluru
Hybrid
EOS Routing Team Arista Networks is the leader in building software driven cloud networks for todays datacenter, cloud and campus environments. Arista delivers the most efficient, reliable and high performance Universal Cloud Network architectures based on 10G, 25G, 40G, 50G, 100G and 400G platforms delivered with an extensible operating system Arista EOS. Arista EOS is built on an open, programmable, and resilient state-sharing architecture that delivers maximum system uptime, reduces CAPEX and OPEX by simplifying IT operations and enables business agility. The EOS Routing PI team is responsible for developing routing protocols like BGP, OSPF and ISIS and Data Center and SP technologies like MPLS, Segment Routing and EVPN. A unique feature of the Arista routing team is that the routing software is common across Campus, Data Center and Service Provider routing features. This is a global team that spreads multiple geographies working on cutting edge features that get deployed in the largest Cloud titan, Service Provider, Enterprise and Campus networks. Arista provides an open Engineering-driven culture which fosters innovation and enables engineers to Learn, Lead and Thrive. Our adoption of modern software tools, methodologies and processes and emphasis on automation enables our engineers to focus their energies on the truly complex problems and be among the most productive in the industry. Arista's products are purpose built with the scale, performance and quality required to operate in some of the most demanding environments - this provides engineers the platform and rigour to learn and gain experience in building complex, scalable software systems. Basic qualifications 1. Bachelor's/Master's degree in Engineering 2. 3+ years of experience working as a Systems Software Development Engineer 3. Proficiency in C++/C and Python programming languages 4. Experience with routing protocols and/or Data Center/SP routing features 5. Software Development experience with Linux Preferred qualifications 1. Strong communication skills and the ability to work in a team environment 2. Experience working through the complete software development life cycle right from requirements gathering to delivering the fully developed feature. 3. Strong software debugging skills especially in embedded systems. 4. Experience in Network Systems Software development is a plus
Posted 1 week ago
5.0 - 10.0 years
20 - 27 Lacs
bengaluru
Work from Office
Positions: Business Development Manager Location:Bengaluru Job Responsibilities: Look out for market opportunities through meetings, networking and channel sources Develop key accounts for data centre application and generate revenue Understand customer requirements, identify the need and subsequent product requirements Achieve sales target with profitable growth and increased market share Manage orders of assigned customers and forecast sales orders Preparing and delivering sales presentations and business proposals Liaising with data center clients Build and maintain technical knowledge relating to all products and applications used in data centre space Experience & Qualifications: Education: Engineering graduate, Post Graduate (Marketing) Experience: 5-7 years experience in direct/institutional sales/ handling data centre clients Work experience in IT/ITES industry would be an added advantage
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Cross Technology Managed Services Engineer (L1) at NTT DATA, your role is crucial in ensuring the operational continuity of our clients" IT infrastructure and systems. You will be the initial point of contact for clients, responsible for addressing technical incidents and problems efficiently to meet service level agreement conditions. Your daily tasks will involve proactive monitoring of client infrastructure, identifying and resolving issues, providing first-line support for standard incidents, and service requests. You will investigate and address first-line incidents, performing maintenance activities like patching and configuration changes to uphold the smooth functioning of client systems. Working across multiple technology domains, including Cloud, Security, Networking, Applications, or Collaboration, you will contribute to updating knowledge articles, optimizing work processes, and supporting project work as required. Additionally, you will play a role in disaster recovery functions, ensuring the safety and security of clients" data. Central to your success in this role is your ability to troubleshoot and provide support in various technical areas within medium to large ICT organizations. You should have a basic understanding of management agents, redundancy concepts, and ITIL processes, along with proficiency in using ITSM tools. Your client-centric approach, effective communication skills, and adaptability to changing circumstances will be essential in delivering positive client experiences. Furthermore, your responsibilities will include seamless shift handovers, incident reporting and escalation, and striving for efficient incident resolutions. Emphasizing a positive outlook, willingness to work diligently, and a bachelor's degree or equivalent qualification in IT or Computing will be key to excelling in this position. NTT DATA, a global innovator in business and technology services, values diversity, innovation, and long-term success for its clients. With a commitment to investing in research and development, we empower organizations to navigate the digital future confidently. Join us at NTT DATA, where you can make a difference, grow professionally, and contribute to our mission of innovation and transformation.,
Posted 3 weeks ago
14.0 - 18.0 years
0 Lacs
noida, uttar pradesh
On-site
At EY, we are dedicated to shaping your future with confidence and supporting your success within a globally connected powerhouse of diverse teams. Join us at EY and contribute to building a better working world. We are currently seeking a Tech M&A Specialist - Manager with up to 14 years of experience in managing the technology aspects of mergers and acquisitions, particularly focusing on IT separation related to Data Centre and Cloud Infrastructure. The ideal candidate will possess strong IT separation skills, including Data/DC Migration and System Integration, coupled with a deep understanding of Data Centre and Cloud technologies. This role is tailored for a leader who can oversee M&A deals from a technology perspective, ensuring the successful execution of IT separation initiatives while providing guidance to the team with technical expertise. Key Responsibilities: - Manage end-to-end technology aspects of M&A deals, particularly focusing on IT separation projects related to Data Centre and Cloud Infrastructure to ensure successful migration and integration. - Collaborate with clients to comprehend their separation requirements and devise tailored strategies aligned with their business objectives throughout the M&A process. - Act as a key figure in engagements, utilizing your profound understanding of Data Centre and Cloud technologies to mentor the team involved in the separation. - Work closely with technical teams to ensure the timely and within-budget execution of separation projects, emphasizing client satisfaction. - Stay abreast of IT separation trends, cloud technologies, and M&A best practices to enhance service delivery and make strategic decisions. - Provide technical insights for proposals and engage in client discussions to support business development efforts, particularly within the context of M&A transactions. Qualifications: - Up to 14 years of experience in IT, specializing in managing technology aspects of M&A, IT separation, and Data Centre/Cloud Infrastructure. - Demonstrated experience in overseeing IT separation projects within M&A deals, with a successful track record in implementation and operation. - Strong communication and client engagement capabilities, with the proficiency to translate technical requirements into effective separation strategies. - Bachelor's degree in Information Technology, Computer Science, or a related field. Relevant certifications in IT separation, cloud technologies, or M&A processes are highly desirable. Preferred Skills: - Proficiency in data migration and system integration tools to streamline separation processes during M&A transactions. - In-depth knowledge of security practices and compliance standards associated with IT separation in M&A contexts. - Strong analytical and problem-solving skills, with the ability to collaborate effectively in a team environment. At EY, we are committed to building a better working world by adding new value for clients, people, society, and the planet, while fostering trust in capital markets. Backed by data, AI, and advanced technology, EY teams assist clients in shaping the future with confidence and crafting solutions for today's and tomorrow's most pressing challenges. With a comprehensive range of services spanning assurance, consulting, tax, strategy, and transactions, EY teams leverage sector insights, a globally connected network, and diverse ecosystem partners to deliver services across more than 150 countries and territories.,
Posted 3 weeks ago
0.0 - 4.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Security Managed Services Engineer (L1) at NTT DATA, you will be responsible for maintaining our clients" firewall infrastructures. Your primary goal will be to ensure that our Service Level Agreements (SLAs) are consistently met without any missed conditions. You will be the first point of contact for client support, handling standard and low-complexity incidents and service requests. Additionally, you will play a role in project work when required. Your daily tasks will involve monitoring client infrastructure and solutions to swiftly identify and investigate any problems or errors. You will provide support to clients through telephonic, ITSM ticket, or chat channels, ensuring that incidents and requests are resolved efficiently and comprehensively. By managing maintenance activities such as patching and configuration changes, you will contribute to a proactive approach in optimizing workflows. It will be crucial for you to follow proper handover procedures during shift changes to guarantee service continuity and update knowledge articles as necessary. An essential aspect of your role will be identifying opportunities for work optimization, including the automation of tasks, request fulfillment, incident resolution, and process improvements. You may also participate in implementing and conducting disaster recovery functions and tests. To excel in this position, you should have entry-level experience in troubleshooting and providing support in security, network, data center, systems, or storage administration within a medium to large ICT organization. Familiarity with ITIL processes, active listening techniques, and ITSM tools is necessary. Moreover, you should possess strong organizational skills, adaptability to changing circumstances, a positive attitude, and the ability to work effectively under pressure. A customer-centric approach and willingness to go the extra mile when needed are also essential qualities for this role. NTT DATA is a trusted global innovator of business and technology services, serving a significant portion of the Fortune Global 100 companies. Committed to fostering innovation, optimization, and transformation for long-term success, NTT DATA invests significantly in research and development each year. As part of a diverse workforce spanning over 50 countries, you will have the opportunity to collaborate with experts and contribute to the digital future. By embracing a client-centric approach and demonstrating your technical expertise, you will play a crucial role in helping organizations and society navigate the digital landscape with confidence and sustainability. Join NTT DATA and be a part of a dynamic team dedicated to making a difference in the world of technology. This is an on-site working position, and candidates with a Bachelor's degree or equivalent qualification in IT/Computing, or relevant work experience, are encouraged to apply. NTT DATA is an equal opportunity employer committed to fostering diversity, inclusion, and innovation in the workplace.,
Posted 4 weeks ago
0.0 - 4.0 years
0 Lacs
maharashtra
On-site
Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion it's a place where you can continue to grow, belong, and thrive. Your career here is about believing in yourself and seizing new opportunities and challenges. It's about expanding your skills and expertise in your current role and preparing yourself for future advancements. That's why we encourage you to take every opportunity to further your career within our great global team. As a Cross Technology Managed Services Engineer (L1) at NTT DATA, your primary responsibility will be to serve as the first point of contact for our clients, ensuring the continuous operation of their IT infrastructure and systems. You will proactively identify, investigate, and resolve technical incidents and problems, focusing on providing first-line support for standard and low-complexity incidents and service requests. Your goal is to ensure zero missed service level agreement conditions. On a daily basis, you will monitor client infrastructure and solutions, identifying issues before or as they arise. You will investigate first-line incidents assigned to you, determine the root causes, and offer telephonic, ITSM ticket, or chat support to clients in need. Routine maintenance activities like patching and configuration changes will be part of your responsibilities to ensure the smooth functioning of client systems. Working across two or more technology domains, such as Cloud, Security, Networking, Applications, or Collaboration, you will also update existing knowledge articles or create new ones, seek opportunities for work optimization, and provide support for project work as required. Additionally, you will play a role in disaster recovery functions and tests to guarantee the safety and integrity of our clients" data. Smooth shift changes are facilitated by your meticulous handovers to ensure service continuity. You will report and escalate incidents when necessary and work towards efficient and comprehensive resolutions of incidents and requests, always striving to deliver a positive client experience. To excel in this position, you should have: - Entry-level experience in troubleshooting and support within security, network, data center, systems, or storage in a medium to large ICT organization. - Basic understanding of management agents, redundancy concepts, and ITIL processes. - Disciplined handling of tickets on a day-to-day basis according to defined Standard Operating Procedures (SOPs). - Initiative to resolve tickets using available knowledge articles or provided SOPs. - Proficiency in ITSM tools. - Ability to plan activities and projects in advance and adapt to changing circumstances. - Customer-centric approach, comprehending client requirements and ensuring a positive experience. - Effective communication and collaboration across different cultures and social groups. - Skill in active listening and maintaining a positive attitude even in challenging environments. - Readiness to work diligently and extend work hours when needed. - A bachelor's degree or equivalent qualification in IT or Computing (or relevant work experience). This position offers a Hybrid Working environment and is an Equal Opportunity Employer.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
delhi
On-site
Experience in selling a variety of IT solutions including Data Centre, Network and Security, Messaging and Collaboration, End-User Services, Information Management, and IT Service Management is required for this role. As a candidate, your primary responsibility will be to develop and execute sales strategies within the local region to meet business objectives and revenue targets. You should possess the ability to understand and address customer business issues by translating them into solution requirements. Working closely with major Original Equipment Manufacturers (OEMs) will be part of your role, in addition to leading, mentoring, and motivating the sales team to achieve both individual and collective goals. Your duties will involve driving deals from the initial opportunity identification and validation stages through qualification to closing the deal. Collaboration with the solution engineering team to engage and negotiate with customers, including finance and technical personnel such as CIOs and CFOs, is essential. A high level of commitment, along with strong goal orientation, is crucial for success in this position. About Us: We are a Cisco Gold Certified partner, NetApp Star Partner and professional services partner, Dell Gold partner, Aruba Gold Partner, and AWS Consulting partner, among others. Our expertise lies in cross-platform integration, enabling businesses to enhance operational efficiency and transition into technology-driven enterprises. Our services extend beyond basic IT support and infrastructure management, encompassing multi-cloud managed services and NOC & SOC services to facilitate genuine digital transformation. We adhere to international standards such as ISO 9001, ISO 27001, and ISO 20000. For more information, please visit our website at http://binaryglobal.com/,
Posted 1 month ago
5.0 years
4 - 6 Lacs
Raipur
Work from Office
Minimum 5 Years of Experience in security system provisioning, configuration, and management. a. Certified in CCSA/CCIE or equivalent. b. Network Security Implementation & Management Experience in 2 large Data Centre projects.
Posted 1 month ago
12.0 - 15.0 years
8 - 12 Lacs
Noida, Greater Noida, Delhi / NCR
Work from Office
Seeking an experienced Tender Specialist/Solution Architect with expertise in smart cities projects, CCTV, Data Centre. Provide soultions and designs also. Experience in Pre sales Submission of tender responses for government projects.
Posted 1 month ago
5.0 - 10.0 years
10 - 20 Lacs
Pune
Work from Office
Job Responsibilities: Strong understanding of the Sales processes relating to IT Products, Software, and Services. Excellence at lead generation, adding new customers, building customer relationships, cross-selling, up-selling, negotiations, and closing deals. Ensure a Customer-First approach and create a service level differentiator by quick turnarounds and any-time availability. Self-confidence in accepting and achieving Gross Margin Targets through skilful negotiations with the Customers and the OEMs. Proficiency and diligence in working with Sales Management Software Systems & CRM, and keep updates with commercial, technical, completion, issues, etc. Requirement: Sales experience in the local territory. Experience in selling IT Infrastructure products (Cisco and other OEMs), including Enterprise Networking, Cyber Security, Collaboration, and Data-Centre. Quick learner and the ability to showcase our offerings compellingly. Confident personality and should be a good team player. Excellent communication, interpersonal, problem-solving, presentation, and organizational skills. Personal integrity in commercial dealing and working
Posted 1 month ago
5.0 - 10.0 years
7 - 15 Lacs
Noida
Work from Office
1. Develop and execute sales strategies 2. Identify and pursue new business opportunities through cold calling, networking and client referrals. 3. Understand customer requirements and propose relevant solutions (networking, cloud, DC, etc) Health insurance Provident fund
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
maharashtra
On-site
Join a company that is pushing the boundaries of what is possible. Renowned for technical excellence and leading innovations, NTT DATA is committed to making a difference to clients and society. Embracing diversity and inclusion in the workplace, it is a place where you can grow, belong, and thrive. As a Cross Technology Managed Services Engineer (L1) at NTT DATA, your primary responsibility will be to be the initial point of contact for clients, ensuring the continuous operation of their IT infrastructure and systems. Your role involves proactively identifying, investigating, and resolving technical incidents and problems, with a focus on providing first-line support for standard and low-complexity incidents and service requests. Your goal is to ensure zero missed service level agreement conditions. On a daily basis, you will monitor client infrastructure and solutions to identify problems and errors before or as they arise. You will delve into first-line incidents assigned to you, identifying root causes and offering telephonic, ITSM ticket, or chat support to clients. Routine maintenance activities like patching and configuration changes will ensure the smooth functioning of client systems. Working across two or more technology domains such as Cloud, Security, Networking, Applications, or Collaboration, you will update or create new knowledge articles, optimize work processes, and support project work as necessary. Additionally, you will contribute to disaster recovery functions and tests to ensure client data safety. Your meticulous handovers during shift changes will ensure seamless service continuity. Reporting and escalating incidents when required, you will strive for efficient and comprehensive resolutions. Each interaction with clients will aim to provide a positive experience and prioritize their needs. To excel in this role, you should have entry-level experience in troubleshooting and support within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and ITIL processes is essential. Handling tickets promptly according to defined SOPs, utilizing available knowledge articles, and possessing a good understanding of ITSM tools are crucial. Proficiency in planning activities, project management, client-centric approach, and effective communication across different cultures are required. A positive outlook, willingness to work hard, and a bachelor's degree or equivalent qualification in IT or Computing are also necessary. NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. Committed to helping clients innovate, optimize, and transform for long-term success, NTT DATA invests significantly in R&D to drive organizations into the digital future confidently. As a Global Top Employer, it boasts diverse experts in over 50 countries and a robust partner ecosystem. Services offered include business and technology consulting, data and artificial intelligence, industry solutions, as well as application, infrastructure, and connectivity development, implementation, and management. NTT DATA is a leading provider of digital and AI infrastructure globally, part of the NTT Group, and headquartered in Tokyo. NTT DATA is an Equal Opportunity Employer.,
Posted 1 month ago
8.0 - 12.0 years
0 Lacs
pune, maharashtra
On-site
Your role As the Service Delivery Head for IT Infrastructure at Atlas Copco, you will be responsible for defining and implementing the strategic direction for the digital infrastructure. Your leadership will be instrumental in guiding the infrastructure teams at the Global IT Hub in India to align services with the evolving needs of internal and external stakeholders. Your ability to anticipate and adapt infrastructure services to meet changing customer demands while integrating seamlessly with the overall business strategy will be key. Building strong stakeholder relationships through effective communication and leading initiatives to enhance collaboration across departments and teams will be essential in this role. Your focus on talent acquisition and mentoring will create an environment of continuous learning and skill development, enabling the team to excel in a competitive environment. Driving a culture of innovation by leveraging emerging technologies to deliver cutting-edge solutions that position Atlas Copco as an industry leader will be a core expectation. Monitoring resource optimization for efficiency in project execution and consistently striving for improved delivery quality and customer satisfaction will be part of your daily responsibilities. Additionally, representing Atlas Copco at industry tech forums and engaging with external partners to enhance the impact of infrastructure initiatives will be crucial. To Succeed, You Will Need - Proven experience in managing complex IT infrastructure projects with a focus on delivering results within budget and designated timelines. - Demonstrated ability to lead cross-functional teams, resolve conflicts, and cultivate a positive team atmosphere. - Hands-on knowledge of key infrastructure components such as Network, Cloud, Data Centre, and Identity Access Management (IAM). - Strong understanding of infrastructure-related processes including change management, system updates, and performance monitoring. - Familiarity with Agile project methodologies to improve team performance and productivity. - Excellent communication skills to convey technical concepts to a diverse audience effectively. - Experience in quality assurance processes to ensure high standards of reliability and quality in services and products. Personality Requirements Your enthusiasm, vision for the future, excellent communication skills, entrepreneurial spirit, openness to diverse perspectives, customer-first mentality, professionalism, proactive problem-solving approach, ability to work under pressure, and collaborative spirit will be essential for success in this role. In return, we offer This role goes beyond managing infrastructure; it is about shaping the future of Atlas Copco's digital landscape. You will have global exposure and opportunities to innovate within a forward-thinking organization. If you seek to challenge yourself on the technological forefront and establish a center of excellence in infrastructure, this position is ideal for you. Ample networking opportunities with technical experts across the company, professional growth, collaboration, and nurturing a robust local ecosystem will be part of your journey. Job Location Pune, India Contact Information For Further Inquiries, Please Reach Out To Talent Acquisition Team, Atlas Copco Group Phone: +91-XXXX-XXXXXX Email: careers@atlascopco.com Uniting curious minds Behind every innovative solution are people working together to transform the future. With careers driven by initiative and lifelong learning, we unite curious minds, and you could be one of them.,
Posted 1 month ago
0.0 - 4.0 years
0 Lacs
delhi
On-site
As a Cross Technology Managed Services Engineer (L1) at NTT DATA, you will play a crucial role as the first point of contact for clients, ensuring the continuous functionality of their IT infrastructure and systems. Your responsibilities will involve proactively identifying, investigating, and resolving technical incidents and problems, primarily focusing on first-line support for standard and low-complexity incidents and service requests. Your primary objective will be to uphold service level agreements without any misses. On a daily basis, you will be monitoring client infrastructure and solutions to detect and address problems and errors either before or as they arise. You will be tasked with delving into first-line incidents assigned to you, identifying their root causes, and offering telephonic, ITSM ticket, or chat support to clients in need. Additionally, you will be involved in maintenance activities such as patching and configuration changes to ensure the seamless operation of client systems. Your role will span across two or more technology domains, including but not limited to Cloud, Security, Networking, Applications, or Collaboration. You may also be engaged in updating existing knowledge articles, seeking opportunities for work optimization, and providing support for project work when required. Furthermore, your contributions to disaster recovery functions and tests will be vital in maintaining the safety and integrity of clients" data. Effective shift changes are essential, and you will be responsible for ensuring seamless handovers to maintain service continuity. Reporting and escalating incidents when necessary and striving for efficient resolutions of incidents and requests will be integral to your role. Each interaction with clients should aim to provide a positive experience, with a strong emphasis on meeting their needs effectively. To excel in this position, you are expected to possess entry-level experience in troubleshooting and support within security, network, data center, systems, or storage in a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and ITIL processes is required. Additionally, you should demonstrate discipline in handling tickets on a day-to-day basis, promptly following defined Standard Operating Procedures (SOPs) and leveraging available knowledge articles. Proficiency in using IT Service Management (ITSM) tools, effective planning skills, and a client-centric approach are also essential qualities for success in this role. Moreover, your ability to communicate and collaborate across diverse cultures and social groups, proficiency in active listening techniques, positive attitude in high-pressure environments, and willingness to work diligently, including extended hours when needed, are key attributes that will contribute to your effectiveness in this role. A bachelor's degree in IT or Computing (or equivalent work experience) is preferred for this position. NTT DATA is a global innovator in business and technology services, committed to helping clients innovate, optimize, and transform for long-term success. With a strong focus on research and development, NTT DATA invests significantly to facilitate organizations and society's seamless transition into the digital future. As an Equal Opportunity Employer and a Global Top Employer, NTT DATA operates in over 50 countries with a diverse team of experts, offering a wide range of services including business and technology consulting, data and artificial intelligence solutions, infrastructure management, and digital transformation.,
Posted 2 months ago
8.0 - 13.0 years
14 - 15 Lacs
Bengaluru
Work from Office
Role & responsibilities Candidate should have experience in execution of Commercial Central Airconditioing projects. He should be well versed with MEP services 1. Ensure quality of installation at Project Sites. 2. Effectively mobilize available resources and strive for on time project completion. 3. Equipment Testing for performance with reference to design and specifications. 4. Ensure smooth handing-over projects, complete with all documentation, drawings, manuals, measurements, test reports, test certificates etc
Posted 2 months ago
12.0 - 16.0 years
0 Lacs
maharashtra
On-site
Job Description Why you'll love cisco We change the World, you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees" ground breaking ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired. What Youll Do As a Solutions Engineer you will orchestrate involvement of all technical activities and resources, holding accountabilities for all opportunities within assigned account(s) and provide architectural perspective across the Cisco product portfolio, including software and services. Technical sales professional serving as a Technology/Product/Solution consultant. Technical orchestrator for an array of Cisco resources, primary responsibility for ensuring successful completion of each pitstop from a technical perspective in the lifecycle selling motion. Provides technical information and design/implementation guidance in concert with Cisco Architecture Seller team(s). Collaborates with the Account Manager on the customer account plan(s), jointly ensuring customer success. Work with internal teams to orchestrate right solutions against customer requirements with competitive positioning Educate customer on Cisco differentiation and establish technical leadership of Cisco as a brand. Field role that serves as a Technology expert across solutions preferably within a multi-domain architecture approach. Build relationship with Engineering Teams, field teams, architecture team, Business Units (BUs), Partners and customers. Who Youll Work With The India Strategic Enterprise Segment is a truly vibrant sales organization that covers the diverse set of accounts in the Enterprise Space. This position will be based out of Mumbai and will focus on a specific set of Enterprise accounts. As part of the Enterprise System Engineering Team, you will be designing, architecting and empowering the strategy for the next generation of communications and application delivery for Indias leading businesses. You'll collaborate as part of a disruptive Sales engineering team. We offer exhilarating, inspiring, global, high impact, and uniquely broad opportunities for your growth. Minimum Qualifications: Bachelor of Engineering degree or equivalent Excellent written, oral communication, listening skills. Min 12-15 years of presales experience in technical position . Cisco products and technologies knowledge about one or more areas like Enterprise Networking, Security, Data centre or Collaboration. Understand the broad aspects of end to end architecture and have knowledge one or more technology areas Should be confident in articulating in a customer conversation Technical knowledge in the Networking Solutions/SDN Architecture/Network Security /Datacentre Networking technologies. Strong whiteboarding/presentation skills. Desired Qualifications: Experience working with the Enterprise customers in similar roles. Technical certifications in any of the areas areas like Cloud/Security We Are Cisco #WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Heres how we do it. We embrace digital, and help our customers implement change in their digital businesses. But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it. Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward. Message to applicants applying to work in the U.S. and/or Canada: U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. ,
Posted 2 months ago
4.0 - 6.0 years
10 - 15 Lacs
Mumbai Suburban, Goregaon
Work from Office
You may also share your c.v. at - nilofar@in.experis.com Role & responsibilities : Identifying the organizations needs Breaking down large scale projects into manageable chunks Working out which IT products to use based on cost benefit analysis and research. Agreeing plans with the client Explaining to designers and developers what’s required and overseeing the progress. Producing documents that monitor progress and ensure the quality of the project. Advising the client on managing future IT needs Actively collaborate with server team members—including server technicians, server analysts, and server administrators—to create and troubleshoot server networks for clients. Decide on the appropriate hardware to use on a per-project basis. Construct data communications networks made with tethered servers. Implement high-level server design that promotes smooth network use. Troubleshoot early-stage issues associated with server performance. Creatively link servers together to fulfil a wide variety of potential client requests. Communicate regularly with clients to implement feedback on performance, as it relates specifically to server and network design. Work closely with the Sales team and help identify the right opportunities and close the deals. Provide winning solutions as part of the pre-sales team which included responding to RFPs and RFIs from existing and prospective clients. Should have knowledge of the Server and configurations of the leading OEM like Dell, HPe & Lenovo, Should have knowledge of latest technologies like, Virtualization, HCI & Cloud Computing. Should have done graduation from Engineering background.
Posted 2 months ago
8.0 - 13.0 years
11 - 18 Lacs
Chennai
Work from Office
Execution of MEP Project across segments ( Data center projects) Coordination with Internal & external stake holders CV to Puja Tripathi @9193135550
Posted 2 months ago
10.0 - 20.0 years
20 - 22 Lacs
Chennai
Work from Office
KRA:- Execution of MEP Project across segments ( Data center projects) Coordination with Internal & external stake holders Maintain good PR with customers & drive committed targets Responsible to drive project MIS and improve on committed EBIT & Working capital Complying to safety procedures and IMS documentation Training and development of subordinates and team building PMO, Kaizen & Business Excellence Job Description:- Execution of MEP Project across segments ( Data center projects) Drive the project in stipulated time frame with required quality and cost Handle large team to deliver the assigned project within stipulated time (On Time Every Time) & cost (Return on Talent Engaged) with required Quality (Quality Performance Index) Deliver the committed plan to the business. Data centre Design & development L1 to L5 commissioning of Data centers and the ability of governance for the complete process Coordination with Internal & external stake holders. Periodic review with internal team and customer Identifying opportunities to improve EBIT and driving it with the help of functional heads. Maintain good PR with customers & drive committed targets Periodic communication with client and proper documentation to represent our claims. Responsible to drive project MIS and improve on committed EBIT & Working capital. Cost to complete with risk & mitigation Plan. Monitoring Productivity and cost (Site expenses, PEC, Direct employee cost) closely and ensuring to optimize it. Monthly Indaas revenue, System billing, collection & NOS targets. Drive committed PEC & bring expected savings. Communications for Cost over run and representation to recover the exposure Complying to safety procedures and IMS documentation Monitoring the safety lead indicators and ensure safe working environment at site. IMS compliance Training and development of subordinates and team building Guiding engineers / subordinates and grooming them on technical issues PMO, Kaizen & Business Excellence Driving PMO to release cash. Continuous improvement through Kaizen and other management program. Creating a Kaizen culture amongst team members Requisite Qualification Essential Degree / Diploma in Electrical Or mechanical Engg. Preferred Degree in Electrical Engineering Requisite Experience Essential Min 8 yrs for Degree holders 10 years for Diploma Holders With MEP DC experience for 5 to 7 years and exposure of least two complete project cycle from start to end Preferred Exposure to handle MEP projects with existing experience of all packages. Special Skills Required Essential Project Management Skills Cost handling skills Experienced to drive productivity Well versed with technical expertise of electro-mechanical packages of MEP Preferred Well versed with MEP Skill set of handling large projects
Posted 2 months ago
15.0 - 20.0 years
17 - 25 Lacs
Gurugram
Work from Office
Role & responsibilities ; Product Domain: Large UPS Systems ~500 KVA, VRLA/Lithium Ion Batteries Customer Domain: Customers of Large Data Centre, Telecom & Industrial application Experience: Service delivery for large Data Centre Customers, Project Execution & management for large Mega-Watt UPS projects Customer Call: 24/7 Service Delivery Management for Customer complaints. Provide real time remote Tech Support. Allocate On-Site activity with Field Technicians, ensuring timely execution & updating of Field activities as per Service Level Agreement (SLA). Installation & Commissioning: Pre-Installation Site audit, site preparation for installation. Installation of Delta supplied equipment, System Commissioning & Integration. Site Acceptance Test (SAT) as Customer agreement format. Project On-Site Execution: Planning & execution of large Installation & commissioning projects or large number of sites across the assigned region. System Modification & upgrades through external Project Vendors maintaining quality, schedule and cost. Service Out-Source Vendor Management: Complete management of external Service Vendors starting from selection, engagement, scope definition, commercial negotiation, contract finalization with legal department. Manage complete cycle of work planning, allocation, execution of work flow. Verification of WCC (work completion certificates), Service Invoice from Vendor, Ensure timely booking of vendor invoice as per the Delta finance rule & guidelines. Service Delivery Management: Preventive Maintenance, Corrective Maintenance in the given Region. Service Inventory Planning & Management: Defining minimum stock level based on parts criticality level, failure trend analysis, new & upcoming installations in the given region well in advance considering request to fulfillment lead time in all the service warehouse under the given region. New requirement quarterly forecasting & interacting with various stages to ensure timely inventory availability. Booking monthly consumption, planning liquidation of ageing inventory. Product Operation Feedback to R&D/ Factory Report product performance, design & quality issues with R&D, Production, Application engineering & ensure timely resolution & execute on-site engineering change (ECN) implementation as per QA. Resource Planning & Skill Development: Resource planning, selection, need based training & development, maintain team productivity, effectiveness & motivation. Training need identification. Also provide training to Customer/ Users as per the requirements. Service Business Development: Achieving service revenue through service contracts (AMC), On-Site Repairing, Installation & Commissioning & value-add products sale like Batteries & services sale. Preferred candidate profile
Posted 3 months ago
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