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5.0 - 10.0 years
8 - 18 Lacs
Pune
Work from Office
Position- Account executive, sales/ BDM/Sr. Business Development Manager Exp- 4 + years Relevant experience in System Integration of OEM Products, Infrastructure Services, and Cyber Security Qualification: Engineering Graduate preferred, with MBA Core Competencies: Relationship management skills with all levels of business Prospecting, lead generation, negotiation, and collaboration Skilled in IT system integration & Cyber Security product sales Excellent communication, problem-solving, and presentation skills Self-motivated and results-driven approach Experience in selling Data Center and Cyber Security related products to BFSI, Enterprise (ITeS & Manufacturing), PSU, and Govt sectors Technical Competencies Data Center: Experience with products like Servers, Storage, Backup, HA Solutions, Networking Devices from OEMs like Dell/EMC, IBM, VMware, Nutanix, Red Hat, PaloAlto, Checkpoint, Fortinet Technical Competencies Cyber Security: Experience with EDR/MDR, Next Gen Firewall, WAF, DLP, SASE, SOC, SIEM/SOAR/UBEA, Proxy, VA PT services Key Responsibilities: Meet and exceed Sales & Service targets in the AOP (Annual Operating Plan) Maintain relationships with key customers, partners, and OEMs Provide sales forecasts and opportunity pipeline updates Collaborate with the service team to ensure customer support and generate additional service revenue Develop short-term and long-term sales initiatives Kindly share your updated resume at deepalil@hrworksindia.com and below mentioned details if interested: 1. Total work exp: 2. Relevant exp in Sales: 3. Business Volume handled: 4. Current salary: 5. Expected salary: 6. Notice period: 7. Target Achieved: 8. Marital status
Posted 1 week ago
2.0 - 5.0 years
5 - 9 Lacs
Mumbai
Work from Office
Your day at NTT DATA The Cloud Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving cloud-based incident and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Cloud Managed Services Engineer (L3) may also contribute to support on project work as and when required. What you'll be doing Job Description: Experience of 7+ years with relevant experience of 4+ years in GCP. Good understanding of cloud architecture. Deployment of cloud services using Terraform Defining and configuring the alert thresholds as directed by the Cloud CoE. Monitoring Incident triggered and responding to the relevant team basis the RCA. Report Generation and Data Submission basis the requirement raised by various teams. Implementation of Cloud Security controls as directed by Info-Sec team. Follow-up for audit and compliance point closure post implementation. Cloud Process Automation and Standardization Golden AMI creation and patching of the golden images. Updating the AMI access across accounts for latest image deployment. Detailed understanding of the Cloud (IaaS and PaaS) industry and associated various technologies. Deep understanding of Service Management best practices frameworks such as ITIL. Effective troubleshooting and analytical skills and ability to manage complex and technical projects. Good communication skills and an ability to develop relationships with customer external stakeholders levels. Basic understanding of network & security, data center architecture Professional cloud certifications preferred Workplace type : On-site Working
Posted 1 week ago
2.0 - 5.0 years
4 - 7 Lacs
Mumbai
Work from Office
Your day at NTT DATA The Security Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their Firewall infrastructure remain operational through proactively identifying, investigating, and routing the incidents to correct resolver group. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. The Security Managed Services Engineer (L1) may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Provides telephonic or chat support to clients when required. Schedules maintenance activity windows for patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Updates existing knowledge articles or create new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNA or relevant level 1 Network Security certification is good to have. Certifications carry additional weight on a candidates qualification for the role.. Required Experience: Entry-level experience with troubleshooting and providing the support required in security / network/ data center/ systems/ storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (such as Security, Network, Data Centre, Telephony, etc.). Working knowledge of ITIL processes.
Posted 1 week ago
2.0 - 5.0 years
4 - 7 Lacs
Mumbai
Work from Office
Your day at NTT DATA The Security Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their Firewall infrastructure remain operational through proactively identifying, investigating, and routing the incidents to correct resolver group. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. The Security Managed Services Engineer (L1) may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Provides telephonic or chat support to clients when required. Schedules maintenance activity windows for patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Updates existing knowledge articles or create new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNA or relevant level 1 Network Security certification is good to have. Certifications carry additional weight on a candidates qualification for the role.. Required Experience: Entry-level experience with troubleshooting and providing the support required in security / network/ data center/ systems/ storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (such as Security, Network, Data Centre, Telephony, etc.). Working knowledge of ITIL processes.
Posted 1 week ago
2.0 - 5.0 years
4 - 7 Lacs
Mumbai
Work from Office
Your day at NTT DATA The Security Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their Firewall infrastructure remain operational through proactively identifying, investigating, and routing the incidents to correct resolver group. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. The Security Managed Services Engineer (L1) may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Provides telephonic or chat support to clients when required. Schedules maintenance activity windows for patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Updates existing knowledge articles or create new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNA or relevant level 1 Network Security certification is good to have. Certifications carry additional weight on a candidates qualification for the role.. Required Experience: Entry-level experience with troubleshooting and providing the support required in security / network/ data center/ systems/ storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (such as Security, Network, Data Centre, Telephony, etc.). Working knowledge of ITIL processes. Workplace type On-site Working
Posted 1 week ago
2.0 - 5.0 years
4 - 7 Lacs
Mumbai
Work from Office
Your day at NTT DATA The Lead Support Administrator is an experienced administrative support role, responsible for providing administrative and clerical support to relieve Department Managers or Teams of administrative duties. This role performs general administrative duties, such as administrative support of department managers. The role specializes in providing ancillary support services, such as facilities and office management, print, and travel. This role acts as an informal team lead and acts independently to determine own methods and procedures on new assignments. What youll be doing Key Responsibilities: Provides advanced administrative support and administrative guidance. Provides administrative assistance with electronic diaries and scheduling commitments to ensure maximization of the managers time efficiency, including the management of travel itineraries for domestic and international travel. Provides administrative assistance by recording, producing and distributing minutes of management meetings and follow up on outstanding items. Supports the preparation of meeting agendas, arrangement meeting logistics and facilities as required. Drafts routine letters and correspondence and prepares reports and statistical information ensuring distribution to the relevant internal stakeholders. Provides assistance with the management of hard copy and electronic files and records and maintain an adequate filing system. Supports flow of information to internal and external stakeholders. Provides assistance with maintaining office supply inventory and other additional supplies as needed. Prepares, completes and distributes routine management reports. Prepares and creates presentations, spreadsheets and databases as required. Processes incoming and outgoing mail and facsimile, by sorting and distributing to the relevant individuals. Answers and screens telephone calls and responds to and resolve any queries or escalate complex queries to the relevant individual. Provides team leader duties and activities as required. Provides assistance with any other administrative-type requests. Knowledge and Attributes: Excellent verbal and written communication skills. Excellent interpersonal skills. Ability to cope well under pressure and well-organized. Demonstrates a positive attitude with an excellent attention to detail. Displays a level of integrity. Ability to work on tasks of a critical/confidential nature. Organizational skills with the ability to multi-task. Proficiency in MS Office (MS Excel and MS PowerPoint, in particular). Ability to provide team leadership as required. Academic Qualifications and Certifications: High school diploma or equivalent. Required Experience: Significant demonstrated working experience gained within a similar role. Significant demonstrated experience in a related environment. Demonstrated experience team leader experience. #GlobalDataCentersCareers Workplace type On-site Working
Posted 1 week ago
2.0 - 5.0 years
4 - 7 Lacs
Chennai
Work from Office
Your day at NTT DATA The Security Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their Firewall infrastructure remain operational through proactively identifying, investigating, and routing the incidents to correct resolver group. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. The Security Managed Services Engineer (L1) may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Provides telephonic or chat support to clients when required. Schedules maintenance activity windows for patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Updates existing knowledge articles or create new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNA or relevant level 1 Network Security certification is good to have. Certifications carry additional weight on a candidates qualification for the role.. Required Experience: Entry-level experience with troubleshooting and providing the support required in security / network/ data center/ systems/ storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (such as Security, Network, Data Centre, Telephony, etc.). Working knowledge of ITIL processes.
Posted 1 week ago
3.0 - 5.0 years
4 - 8 Lacs
Mumbai
Work from Office
About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: Datacenter - Wintel Stack. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
6.0 - 11.0 years
13 - 17 Lacs
Bengaluru
Work from Office
Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role ? ? ? ? Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
0.0 - 3.0 years
3 - 5 Lacs
Bengaluru
Work from Office
High Level JD Provide day-to-day support of GLS-managed Engineering labs for equipment moves, cabling, and other lab logistics activities. May work across multiple buildings. A team-focused approach is fundamental for this position. Tasks/responsibilities include, but are not limited to: •Performing hardware moves (“Rack and Stack”) •Testbed cabling from topology diagrams •Maintaining organized, labelled cable runs to meet best practices / audit requirements. •Rack decommissioning: disconnection of SmartPDUs, power cables, removal of equipment and storing away cables neatly for repurposing. •Packaging and/or palletizing equipment to prepare for shipping. •Conforming to general housekeeping practices by removing cardboard boxes & packaging materials & palletizing unwanted equipment for disposal. •Supporting asset management and tracking processes •Coordinating work efforts within a team to manage shipping and other logistics-related tasks. •Adherence to ISO Qualification Capable of lifting heavy equipment without restrictions. Capable of standing for extended periods of time. Capable of operating a pallet jack / electrical lift safely. Ability to use a case management tool to manage requests. Strong written and verbal communications skills. Robust customer service skills. Strong team player. Works well within the team to drive projects to closure.
Posted 1 week ago
3.0 - 7.0 years
4 - 8 Lacs
Pune
Work from Office
Number of Positions : 1 Knowledge of virtualization platforms and associated technologies including (but not limited to) the fullVMware stack (ESXi, vCenter, vSAN, NSX, and the vRealize Suite) Should have good hands-on experience on designing & solution & implementing V sphere, V center, VRA,VRO, VCS & VROPs Should have good hands-on experience in Cloud Builder Understanding of configuration management and software defined data center (SDDC) infrastructure Must have good understanding of Cloud platforms viz AWS, Azure etc. and ability to design and deliver solutions around it Knowledge of embedded solutions on AWS, Azure etc. (For example VMC on AWS, VMware Horizon on Azureetc) Ability to develop/build IT solutions to meet business requirements Ability to implement & troubleshoot Documentation, organization, and time management skills Take initiative to improve processes, procedures, skills, and technical knowledge Excellent communication & presentation skills
Posted 1 week ago
2.0 - 5.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Strong understanding of networking protocols, including TCP/IP, BGP, OSPF, and others. Expert in data center network architecture Experience with virtualization and containerization technologies. Proficient in technical documentation and using design tools (Visio, Lucidchart). Hands-on experience with packet capture and analysis tools. Experience with network testing tools and methodologies (e.g., Wireshark, Iperf, NetFlow) Experience with automation tools and scripting (e.g., Python, Ansible). Primary Skills Familiarity with virtualization and cloud networking (AWS, Azure, Openstack) NetConf/Yang, GRPC, and Openflow protocols Knowledge of containers technologies(docker, kubernetes)
Posted 1 week ago
4.0 - 6.0 years
4 - 8 Lacs
Mumbai, Pune
Work from Office
Responsible for amplifying the brand's presence, contributing in tactical sales planning and growth for assigned BUs, achieving / exceeding assigned revenue goals while delivering seamless customer-experience. Contributing towards marketing strategies & techniques necessary for meeting sales targets & expand customer base, through effective planning and budgeting. Responsible for entire sales life cycle i.e. networking, identifying potential client/ business opportunities, client engagements to closing sales deals. Responsible for mapping sales volume, product mix and selling price by keeping current with supply and demand, changing trends, economic indicators and market conditions. Should have thorough understanding of competitive landscapes & market trends. Capturing & presenting monthly reports like- client visit v/s leads generated, quarterly sales forecast, sales revenue reports & other periodic reviews to the management. Ensure compliance of client policies, procedures & standards. Should have excellent (verbal & written) communication skills, presentation & negotiation skills. Should have a captivating go-to-market style Ability to put expertise into operational scenarios while collaborating effectively with management, internal teams and customers. Areas of expertise: Thorough understanding of Data Center Solutions (Server, Storage, Network, Security), Information Management Solution, Hyper Converged Solutions, Software Defined Datacenters (SDDC), Public Cloud Solutions (AWS, Azure, Google) Hybrid Cloud Solutions, Enterprise Software Total years of relevant experience4 8 years Academic preferencesMBA Sales/Marketing/Finance are preferred | B.E | BSc | BCA| MCA | MSc CompensationPer market standards | (70:30) fixed-variable ratio
Posted 1 week ago
2.0 - 6.0 years
5 - 9 Lacs
Mumbai
Work from Office
Able to apply a logical, methodical, and analytical approach to isolate and solve technical problems. Able to communicate and to work with other technicians, departments, and customers in technical support situations. Demonstrates and applies greater knowledge of the company’s product. Able to exercise limited discretion in deviating from standard practice to solve problems within the area of experience. Researches problems and recommends solutions. Assists in the provision of on-job-training. Professionally process and resolve asset request cases that support proper accounting for site inventory Maintain site inventory with zero discrepancy through adherence of asset management procedures Inbound and outbound fulfillment that enables achievement of business deliverables Ensure that any asset defects, damages, discrepancies or deviations are escalated to management for timely support and resolution Able to work in shift rotations that may include day, evening, overnight and/or during weekends, holiday Able to work in various IBM Cloud locations in Mumbai Required education Bachelor's Degree Required technical and professional expertise Customer Support – We require physical server hardware experience (Assembling of Servers like Motherboards, RAM, Hard disk, Raid Controllers, network cards etc). OS exp is a plus, emphasis on physical server hardware exposure Responsible for scheduling and performing hardware maintenances for IBM Cloud customers that involve upgrades, downgrades, support requests, etc. Physical hardware upgrades/downgrades referring to Server Hardware like RAM, Hard drives, Processors, Network cards etc.. Troubleshoot and resolve problems with basic physical network cable/device connections at server/switch/stack for network devices in the Data center physically. Person must worked in the physical Data center with 100% onsite experience. (NO REMOTE SUPPORT) 24/7 Operations with 100% onsite support (No Remote or On call support). No specific shifts, Rotating shift schedule Outage \ UIP Response (Row \ Datacenter Level Outage) - Responsible for responding to UIP related events around physical infrastructure. Coordinating with internal departments to resolve outage events around faulty links, optics, or failed Networking devices. Physical Infra servers knowledge along with basic understanding of network devices (Like network phyiscal cabling and Optics and inter Connectivities etc) to extend onsite support for the remote Network teams and Network ISPs personel. Outage events are performed under the supervision and guidance of Site Management. Other Tasks: May be directed to perform other duties consistent with training and skill levels required for this position. Preferred technical and professional experience Understand site capacity utilization andprovide assistance with Management on capacity planning.
Posted 1 week ago
1.0 - 4.0 years
4 - 8 Lacs
Mumbai, Pune
Work from Office
Contributing in tactical sales planning and growth for assigned BUs, achieving / exceeding assigned revenue goals while delivering seamless customer-experience. Contributing towards marketing strategies & techniques necessary for meeting sales targets & expand customer base, through effective planning and budgeting. Responsible for entire sales life cycle i.e. networking, identifying potential client/ business opportunities, client engagements to closing sales deals. Responsible for mapping sales volume, product mix and selling price by keeping current with supply and demand, changing trends, economic indicators and market conditions. Should have thorough understanding of competitive landscapes & market trends. Capturing & presenting monthly reports like- client visit v/s leads generated, quarterly sales forecast, sales revenue reports & other periodic reviews to the management. Ensure compliance of client policies, procedures & standards. Should have excellent (verbal & written) communication skills, presentation & negotiation skills. Should have a captivating go-to-market style Ability to put expertise into operational scenarios while collaborating effectively with management, internal teams and customers. Thorough understanding of Data Center Solutions (Server, Storage, Network, Security), Information Management Solution, Hyper Converged Solutions, Software Defined Datacenters (SDDC), Public Cloud Solutions (AWS, Azure, Google) Hybrid Cloud Solutions, Enterprise Software Areas of expertise: Thorough understanding of Data Center Solutions (Server, Storage, Network, Security), Information Management Solution, Hyper Converged Solutions, Software Defined Datacenters (SDDC), Public Cloud Solutions (AWS, Azure, Google) Hybrid Cloud Solutions, Enterprise Software
Posted 1 week ago
3.0 - 8.0 years
8 - 13 Lacs
Mumbai
Work from Office
T. IBM Cloud IaaS Data Center Site Manager is responsible for overseeing the daily operation of an enterprise level data center. He or She will be responsible for calculating metrics to analyze the performance of the data center technical staff. The DC Manager will also be responsible for efficiency improvements, process creation and improvement, and daily operational integrity. Display creativity and intellect in striving to constantly improve the operations of your data center Be able to communicate clearly and effectively with your team, both verbally and in writing Capture metrics to analyze the performance of your staff Analyze, edit and create processes to improve operations Prepare and present quarterly objectives and results to the management staff Focus on mentoring and educating his supervisors Required education Bachelor's Degree Required technical and professional expertise Personally: oThe ability to conduct yourself in a professional manner oAt least 3 years working in an enterprise data center oAt least 3 years supervisory experience oFlexible availabilitythis role is subject to Essential Operations staffing policy, requiring availability 24/7/365. Professionally: oSubstantial server hardware knowledge and experience oKnowledge of LAN, WAN, DNS, RDP, IPMI, SSH technologies oIntermediate knowledge of Windows 2000/2003 and Linux configuration and troubleshooting. oIntermediate knowledge of various internet-related services and software (mail, web, DNS servers, etc) oGeneral understanding of computer networking concepts oSome knowledge of web hosting control panels (Ensim, cPanel/WHM, Plesk, and Helm preferred). oCertifications a plusMCSE , RHCE, RHCT, Linux+, A+, CCNA Other essential skills: oMust be able to work with others in a team environment. oCustomer focused attitude with some previous customer service experience.
Posted 1 week ago
8.0 - 10.0 years
4 - 8 Lacs
Pune
Work from Office
Knowledge of virtualization platforms and associated technologies including (but not limited to) the fullVMware stack (ESXi, vCenter, vSAN, NSX, and the vRealize Suite) Should have good hands-on experience on designing & solution & implementing V sphere, V center, VRA,VRO, VCS & VROPs Should have good hands-on experience in Cloud Builder Understanding of configuration management and software defined data center (SDDC) infrastructure Must have good understanding of Cloud platforms viz AWS, Azure etc. and ability to design and deliver solutions around it Knowledge of embedded solutions on AWS, Azure etc. (For example VMC on AWS, VMware Horizon on Azure etc) Ability to develop/build IT solutions to meet business requirements Ability to implement & troubleshoot Documentation, organization, and time management skills Take initiative to improve processes, procedures, skills, and technical knowledge Excellent communication & presentation skills
Posted 1 week ago
8.0 - 12.0 years
22 - 37 Lacs
Bengaluru
Work from Office
Job Summary We are seeking a skilled Escalation Engineer with expertise in NetApp ONTAP, data center operations, and storage concepts. The ideal candidate will possess a robust technical background in data storage, coupled with extensive experience in providing technical support and leading teams in resolving complex issues. This role requires a deep understanding of product sustainability, engineering cycles, and a commitment to delivering exceptional customer service. Job Requirements - Serve as a subject matter expert in NetApp ONTAP and related storage technologies. - Lead and coordinate resolution efforts for escalated technical issues, collaborating closely with cross-functional teams. - Provide advanced troubleshooting and problem-solving expertise to address complex customer issues. - Conduct in-depth analysis of customer environments to identify root causes and develop effective solutions. - Actively participate in product sustainability initiatives, including product lifecycle management and engineering cycles. - Mentor and guide junior team members, fostering a culture of continuous learning and development. - Communicate effectively with customers, internal stakeholders, and management, both verbally and in writing. - Document technical solutions, best practices, and knowledge base articles to enhance team efficiency and customer satisfaction. Education & Requirements - Bachelor’s degree in Computer Science, Information Technology, or related field. - Extensive experience for 10+ years in technical support as a Sr. Engineer/Principal Engineer, handling escalations preferably in a storage or data center environment. - In-depth knowledge of NetApp ONTAP and storage concepts such as SAN, NAS, RAID, and replication. - Strong understanding of data center architectures, virtualization technologies, and cloud platforms. - Proven track record of leading teams in resolving technical escalations and driving issue resolution. - Excellent collaboration skills with the ability to work effectively in a cross-functional team environment. - Exceptional verbal and written communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences. - Demonstrated ability to prioritize and manage multiple tasks in a fast-paced environment. - Relevant certifications such as NetApp Certified Implementation Engineer (NCIE) or equivalent are a plus.
Posted 1 week ago
6.0 - 10.0 years
9 - 14 Lacs
Bengaluru
Work from Office
8-12 years Farmer with experience in IT services and GCC account management Job Description: Responsible for coordinating sales efforts across a cross-functional team mapping and interacting with CTOs, VP-Engineering, Product Heads, Engineering Heads, Data Center Technologies, etc Responsible in selling software services solutions in the Product Software Engineering Services Space (Analytics, Cloud, Web applications, Mobility, IOT, E RD) Should have very good understanding of the India market should bring prior network and rolodex. Candidate profile: Good experience in selling enterprise software solutions services in the Information Technology Services across domains specifically in the Product Engineering Space Ability to understand, articulate effectively position the Value proposition of the Solutions Services. Must be comfortable working with executive management as well as articulating strategy, solutions, and services.
Posted 1 week ago
3.0 - 5.0 years
9 - 13 Lacs
Bengaluru
Work from Office
1. Excellent knowledge in L2 (vlan, lag), L3(ospf, bgp), VxLAN, EVPN (Allmandatory protocols) 2. Python programming/coding, PyATS framework 3. Experience with Cisco (mandatory), Knowledge of NxOS, IOS-XE operatingsystems 4. Testing using Spirent, IXIA, Trex preferred 5. Good communication, strong Debugging and troubleshooting abilities
Posted 1 week ago
15.0 - 20.0 years
18 - 20 Lacs
Bengaluru
Work from Office
Position Overview The Senior Manager of Asset Management and Desktop Support oversees desktop support, IT asset lifecycle, and budget management. This role focuses on driving innovation, optimizing digital tools, and ensuring efficient workplace operations. Collaboration with vendors and stakeholders is key to delivering high-quality digital solutions and enhancing workplace productivity. Key Responsibilities: Lead the desktop Services team, fostering a collaborative, innovative, and results-oriented environment. Develop and implement the overall strategy for desktop and asset management services, ensuring alignment with organizational goals. Oversee day-to-day operations of desktop and asset management services and ensure optimal performance. Lead the asset management lifecycle including acquisition, tracking, and maintenance. Oversee the annual budget for desktop and asset management, ensuring cost-effectiveness and financial oversight. Manage vendor relationships and negotiate contracts for services and assets. Ensure compliance with cybersecurity standards in desktop and asset management. Provide strategic leadership in technology adoption and service delivery models. Build and mentor a high-performing team, focusing on continuous improvement. Lead innovation and digital transformation efforts to modernize the workplace. Ensure compliance with IT policies, data privacy laws, and other regulations. Develop business continuity plans for desktop and asset management. Implement data-driven decision-making through analytics and reporting. Qualifications and Experience - Diploma/ bachelors degree in information technology, Computer Science, electronics - Minimum of 12+ years of experience in Asset management, Desktop or digital workplace services, with at least 3 years in management role. - Strong knowledge of asset management, budgeting, desktop support and collaboration platforms. - Experience in managing vendor relationships and optimizing service delivery and the cost. - Proven ability to manage budgets and track spending. - Well versed with budgeting, software license management, software renewal, cost optimization projects. - Strong leadership skills and experience managing cross-functional teams. - Excellent communication skills for working with stakeholders at all levels.
Posted 1 week ago
8.0 - 13.0 years
10 - 12 Lacs
Bengaluru
Work from Office
To plan, implement and maintain Data Centre and ensure consistent performance maximizing Uptime. Summary of essential job functions: Data Centre maintenance & security. Managing the NW ports across the facilities and maintaining the standards for all hub rooms Monitoring the IM Vision Alerts and report the vulnerabilities Daily attending incident and minor problems calls in the shift reported and escalate the issue if not resolved to supervisor and, updating the daily task tracker/checklist Lodge a ticket with ISPs and follow-up till closure CO-ordinate with vendors on cabling and project requirements Minimum requirements (Education Qualification & Work Experience) Bachelor degree or Diploma in Engineering in any Branch preferred Computer Science /Electronics/telecommunication branches . Knowledge about IM Vision implementation and maintenance Minimum 8 year relevant experience Competency Requirements: [Technical & Behavioral] Must have experience in Data Center maintenance, Hub room and workstation level patching, generating reports, strong in MS office, etc. Job Responsibilities Implementation and Maintenance of networks as per the Organization requirement. Attending and troubleshooting any production and non-production related issues. Assisting on any immediate production upgrade or ramp requirements Change request closure which has been raised by the users Patching new port and configuring the same in IM Vision. Closing the helpdesk tickets which will be assigned to the NSG/DCO team. Follow-up the vendors incase of any WAN infra failure. Attend training and to develop relevant knowledge and skills. Performance Measures [Metrics for evaluating Job Holders] 1. No. of points scored for each assigned projects 2. Task tracking system record on a daily basis by individuals. 3. Production and non-production network uptime as per the SLA which is measured overall with the monitoring tool and helpdesk tickets. 4. Developments of Technical skill set to handle issue better & implement Best practices to reduce the incident/problems.
Posted 1 week ago
5.0 - 10.0 years
4 - 8 Lacs
Kolkata
Work from Office
Position IT Project Manager Location – Kolkata Exp – 5+yrs Communication – Excellent Communication in English ** ITIL Certification Mandatory Job Description: Understand project scope, objectives, timelines, and deliverables. Ensure adherence to project milestones and deadlines. Act as a bridge between IT teams, facility management, and business stakeholders. Conduct regular meetings with clients, vendors, and internal teams. Manage expectations and ensure transparent communication. Oversee implementation and maintenance of IT systems supporting facilities Coordinate smart building technologies and automation. Ensure compliance with safety, environmental, and IT governance policies. Manage IT infrastructure deployments: servers, network equipment, data centers, Wi-Fi, cloud integrations, etc. Oversee upgrades and patching for OS, databases, and critical applications. Ensure high availability, backup, and disaster recovery strategies. Evaluate, onboard, and manage third-party vendors for hardware/software/FMS services. Define, monitor, and enforce Service Level Agreements Ensure timely escalation and resolution of issues. Identify risks, dependencies, and bottlenecks. Implement mitigation plans and maintain compliance with security policies and regulations (ISO, ITIL, etc.). Conduct audits and ensure operational standards. Lead cross-functional project teams (engineers, facility techs, support staff Allocate tasks, track progress, and mentor junior team members. Maintain documentation for all phases of the project. Prepare regular status updates for senior management. Track KPIs and generate performance reports. Strong knowledge of ITIL framework, facility operations, and infrastructure management Proficiency in managing budgets and vendor contracts understanding of networks, servers, security, and building systems KRAs: Achievement of contractual SLA targets for all accounts Pending ticket/dashboard review - Ensuring no tickets are pending without depdendency Ensure reports/dabhboard/KPI's are published as per agreed frequency and calendar Engagement - Structured review with business stakeholders (HODs, CIOs, IT Managers) to govern the BU's and enrich end user experience Tracking of discussion points/MoM for closure within agreed timelines Major Incident Management - RCA submission as per agreed SLA No. of escalations handled and controlled during the cycle Standardization and/or transformation project timelines are met as committed Reduction in ticket volume through ticket analysis and drive action plan execution Reduction in efforts - Analyse data and processes to reduce leakage Implement continual service improvement plan & track execution Appreciations from stakeholders Ensure project/account specific SOP's to facilitate smooth delivery by the team Review & update project/account specific SOP's/Runbooks Functional adherence - Ad-Hoc tasks deliverables Competent in required job skills/knowledge both technical and practical.
Posted 1 week ago
15.0 - 20.0 years
25 - 40 Lacs
Noida, Bengaluru
Work from Office
We are seeking a highly skilled Senior Solution Architect with deep expertise in AI & GenAI along with on-premises data center technologies, the VMware Cloud Foundation (VCF) stack . The ideal candidate will design and deliver advanced infrastructure solutions tailored for AI and GenAI workloads for our enterprise clients. This role demands hands-on technical leadership combined with strategic design capabilities to drive transformational initiatives in infrastructure to solve AI and GEN AI requirements for the customers. Key Responsibilities: Architect, design, and implement on-premises infrastructure solutions supporting Private AI and GenAI initiatives . Lead technical discussions with stakeholders to gather requirements and define the architecture of AI/GenAI platforms . Develop end-to-end solutions leveraging VMware Cloud Foundation (VCF) technologies, including vSphere, vSAN, NSX, and vRealize Suite . Integrate Private AI solutions into existing enterprise environments, ensuring security, scalability, and performance optimization. Provide detailed infrastructure designs including compute, storage, networking, and security components tailored for AI/GenAI workloads. Collaborate with internal teams, clients, and vendors to ensure successful delivery of AI infrastructure projects. Develop best practices, reference architectures, and deployment guides for AI and GenAI solutions. Stay current with technology trends in Private AI, VMware, on-premises cloud, and data center innovations. Required Qualifications: 10+ years of experience in enterprise infrastructure architecture, preferably with a focus on on-premises solutions. Specialist-level knowledge of the VMware Cloud Foundation (VCF) stack (vSphere, vSAN, NSX, vRealize, etc.). Deep understanding of Private AI solutions (e.g., Nvidia AI Enterprise, OpenShift AI, or similar technologies). Proven experience designing infrastructure for AI and GenAI workloads , including considerations for GPU/accelerated compute. Solid grasp of data center design principles , including networking, storage, security, and high availability. Strong knowledge of modern infrastructure needs such as containerization (Kubernetes), hybrid cloud integrations, and software-defined infrastructure . Ability to translate business needs into technical solutions. Exceptional documentation, communication, and presentation skills. Preferred Qualifications: VMware certifications (e.g., VCAP and any other certification from VMware). Pre-sales experience in the infrastructure space, will be added advantage. Experience with AI/ML frameworks and tools (TensorFlow, PyTorch, Nvidia Triton, etc.). Familiarity with security and compliance requirements for Private AI environments. Hands-on experience with hardware acceleration (e.g., GPUs, DPU technologies). Experience working with multi-tenant environments and service provider models
Posted 1 week ago
8.0 - 13.0 years
16 - 25 Lacs
Chennai
Hybrid
Be part of the solution at Technip Energies and embark on a one-of-a-kind journey. You will be helping to develop cutting-edge solutions to solve real-world energy problems. We are currently seeking a Senior Automation Engineer - IDS to join our Chennai Team, and this position will be directly reporting to Global Technical Datacenter Manager. About us: Technip Energies is a global technology and engineering powerhouse. With leadership positions in LNG, hydrogen, ethylene, sustainable chemistry, and CO2 management, we are contributing to the development of critical markets such as energy, energy derivatives, decarbonization, and circularity. Our complementary business segments, Technology, Products and Services (TPS) and Project Delivery, turn innovation into scalable and industrial reality. Through collaboration and excellence in execution, our 17,000+ employees across 34 countries are fully committed to bridging prosperity with sustainability for a world designed to last. About the mission we offer you: The Global Senior Automation Engineer is responsible for overseeing all aspects of the automation of the On-premises datacenters, aiming at making the On-premises services consumable as a Service. This role includes designing and implementing the automation of the On-premises service catalog, based on Infrastructure as Code, configuration management, etc He / She will be part of a Platform team mixing up diverse skills to cover all aspects of Datacenter building. He / She will take an active hands on role in building the automation by consuming the services of the Tooling Platform (Terraform, Ansible) and scripting. He / She will be responsible for handing over the Run of the automated processes to the Operations Teams. Qualifications / Skills: Bachelor's or Master's degree in Computer Science or a related field with 7+ years of experience. Experience in automating complex end-to-end infrastructure processes, including a complete ecosystem: compute, storage, network, monitoring. Expert in Terraform, CICD (ideally Azure DevOps), Ansible Very good knowledge of infrastructure (hardware, virtualization, system, storage, network, security, monitoring, databases) Very good knowledge in Powershell, Python and C# Knowledge on VMware & OLKVM technologies Excellent communication and interpersonal skills, with the ability to work effectively with multiple stakeholders Experience with and appetite for working in an international context Fluent English, technical and conversational (Nice-to-Have) Relevant certifications (e.g., Terraform Associate, Azure Devops, Ansible, VMware) About you: We love to hear from you and how you match with this position. To be successful in this mission you should consider the following requirements: Key Responsibilities: Design and develop end-to-end automation workflows and scripts to support on-premises infrastructure as a service. Collaborate with cross-functional teams to define, integrate, and automate platform services. Adapt the platform services catalog to consider the automated parts Perform and validate the automation processes during the transition to Operations Teams. Hand over the Run of the automated processes to Operations Report on the progress of the automation ratio to the Datacenters Platform Owner Continuously improve automation practices by adopting industry best practices and tools. Your career with us Working at Technip Energies is an inspiring journey, filled with groundbreaking projects and dynamic collaborations. Surrounded by diverse and talented individuals, you will feel welcomed, respected, and engaged. Enjoy a safe, caring environment where you can spark new ideas, reimagine the future, and lead change. As your career grows, you will benefit from learning opportunities at T.EN University, such as The Future Ready Program, Graduate Program, and from the support of your manager through check-in moments like the Mid-Year Development Review, fostering continuous growth and development. Whats Next? Once receiving your system application, our recruiting team will screen and match your skills, experience, and potential team fit against the role requirements. We ask for your patience as the team completes the volume of applications with reasonable timeframe. Check your application progress periodically via personal account from created candidate profile during your application. We invite you to get to know more about our company by visiting www.ten.com and follow us on LinkedIn, Instagram, Facebook, X and YouTube for company updates.
Posted 1 week ago
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