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10 - 15 years

5 - 10 Lacs

Chennai

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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Manager, Managed Services Operations is a management role, responsible for operating within a Region/Country or Services function and is accountable for service delivery at the highest level thereby ensuring client satisfaction and the successful continuance of business operations within the organization. This role ensures managed service is provided to all clients, thereby ensuring that their IT infrastructure and systems remain operational. The primary objective of this role is to ensure contracted Managed Services outcomes are delivered to the client and assists with the planning, building and supporting of delivering managed services to meet business objectives. Experience: • Total experience of 10 years out of which minimum 8 years of experience in handling security related products & services in an organization of repute. • Minimum experience of 3 years as L3 level. Skills: • Experience in 5 or more areas of security like (Firewall, Anti- ATP, NIPS, WAF, Anti-DDoS, Web proxy, endpoint & web DLP, NAC, Privilege Identity Management, NBA, MDM, EPP, EDR, Anti-ATP and other security devices). • Person should have adequate knowledge of Security Orchestration Automation and Response (SOAR), Security Incident and Event Management (SIEM) solutions and Database Access Management (DAM) solutions. • Overall knowledge/experience of Architectural Design and Best practices on Network and Cyber Security. Mandatory Certification: At least one Security certifications PMP/ITIL expert/CISA/CISM/CISSP What you'll be doing Key Responsibilities: Proactively monitors and drives service delivery to clients. Manages client incidents by investigating and providing solutions that help solve client problems as escalated by team leaders and engineers. Works with client delivery teams to evaluate regional client reviews to ensure proactive incident management at client sites Ensures that the standard client information repository related to technology, operations manuals is current and accurate. Creates and maintains a comprehensive list of client requirements, the scope of deliverables, technology and the delivery model. Runs the managed services operations in alignment with the service management service operations (SMSO) process, delivering promised outcomes to clients. Provides operational support and continuous service improvement post client handover from Technical Services (or other) teams. Reviews training requirements for service operations teams. Engages with clients for technical operations as part of routine operations. Plans and implements key service improvement priorities based on a continual service improvement approach. Feeds continual service improvement priorities into the automation team. Ensures that tracking and monitoring of the performance of service delivery through all channels (human, digital, self-service, automated) is carried out, metrics and reports are analyzed, and issues are resolved. Responsible for the day to day running of the Managed Services Operations team in line with the performance established by the business. Ensures maximum uptime and the accurate and early response to client operational issues. Responsible for resource planning and work allocation to meet agreed service levels. Identifies opportunities for continuous service improvement. Knowledge and Attributes: Excellent organizational and team management skills. Excellent communication skills – both verbal and written coupled with excellent ability to collaborate with internal stakeholders and external clients. Advanced understanding of budgets and cost management. Excellent time management, prioritization and delegation abilities. Excellent focus on client centricity. Highly focused on business outcomes. Ability to guide the team through transformational objectives set out by the business. Excellent ability to work across different cultures and social groups. Ability to work well in a pressurized environment and adapt to changing circumstances. Academic Qualifications and Certifications: Bachelor’s degree or equivalent degree in Information Technology or Computing or related field. ITIL certification is desirable. Required Experience: Advanced experience in coaching and mentoring engineering team(s) gained within an information technology services organization. Advanced demonstrated experience implementing continual service improvement initiatives (through automation, process enhancements). Advanced demonstrated experience in organizational change management (transformational experience). Advanced demonstrated experience in domain towers such as Network, Collaboration/Customer Experience, Cloud, Security, Data Center. Workplace type : On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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15 - 20 years

5 - 10 Lacs

Hyderabad, Gurgaon

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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Cloud Client Partner is an advanced subject matter expert and is also a quota-bearing sales persona. This role has the primary responsibility to work with services teams to identify, develop, and close managed service and outsourcing deals. This role is recognized as the client’s trusted cloud managed services advisor and applies consulting led sales skills to engage and close opportunities with decision-makers. This role works directly with clients at a variety of levels, as well as other internal sales and delivery expert teams such as Client Managers and pre-sales services-type architects and post the sale; the delivery teams that will manage the client’s outsourced solution. Deals often involve alignment on business outcome led multi-product/multi-vendor cloud solutions with services. This role ‘champions’ the delivery teams’ understanding of the client’s solution requirements, and initiates improvement programs ensuring that the client remains committed to solutions which leads to more sales opportunities. Building and developing excellent stakeholder relationships with clients, fully understanding the client and the industry in which they operate will be a core focus of this role. The focus of this role remains on converting the client to a managed services client resulting in multi-year renewals; deals may involve a long sales cycle. As a Senior Cloud Client Partner, this role has the opportunity to partner with some of the biggest global organizations, helping them to convert to new business models. What you'll be doing Key Responsibilities: Creates demand and selling Cloud Managed Services solutions - Creates demand by assisting clients to identify and qualify current needs and effectively articulates how the company can add value through its Cloud services and solutions offering. Responsible for addressing the objections that a client may pose in moving to a Cloud managed services solution. Appropriately allocates and decides sales time between assigned clients and new prospect opportunities; yet ensure focus remains on the top clients/prospects and balance opportunity size with likely outcomes Sales partnership - The success of the services agenda and successful sales will rely on successful partnership with others; this will include regional leads and services teams to work on the best outcome for the client. Collaborates with partners and/ or vendors to drive select deals through vendor-based opportunities. Collaborates with broader organization such as the Offer Management, Commercial Architecture and Delivery teams to promote and support high-value services opportunities. Directs regional sales governance processes and Deal Clinics to profile opportunities. Managed Services industry trusted advisor - Responsible for building deep and long-term relationships with client leaders in a Managed Services opportunity and execute a competitive win strategy through understanding the client’s business requirements and competitive landscape. Directs the maintenance of a high level of relevant service knowledge to have meaningful conversations with clients; including the industry that the client operates in. Creates the knowledge base of organizational services solutions within a services practice by sharing best practices with internal teams as well as client teams; ensuring that internal teams are aware of typical client challenges Deal construct - Directs the build and supports commercial solutions for Managed Services solutions and design deals that meet client’s needs and ensure win/win solutions for both client and the company. Responsible for constructing the managed services deal including the commercial modelling, negotiate contractual terms, mitigate legal risk and obstacles, and move the proposal to close to meet assigned quota. Drives the sales process - Accountable for managing a pipeline of opportunities and creating and documenting a shared strategy to meet sales target such as net new customer pursuit plans to land new logos, activities to achieve client satisfaction, minimize churn, cross-sell, upsell, revenue, and margin goals. Works across multiple sales teams and commercial architects to successfully position the service and see the opportunity through to closure. Works across multiple internal teams to ensure scope of work and proposals are tracked, managed and delivered on time. Creates and consults on the implementation of an opportunity plan, to provide regular check-ins with the primary point of contact and have an established process for getting buy-in from all stakeholders. Responsible for ensuring data is accurate based on sales reporting standards to provide data-driven insights. Consults on the negotiation of deals with clients and lead the internal account management team to enable conclusion of services deals. Consults on the knowledge base of organizational solutions and services by sharing best practices, industry and technology trends with internal stakeholders and clients. Participates in regional reporting cadence as it relates to regional performance and major deal reviews. Knowledge and Attributes: Strong knowledge of cloud infrastructure principles and products. Understanding how networking works in a cloud environment to enable the design of effective solutions. Advanced understanding of and the ability to position the company’s services offerings that may span multiple technology domains across Managed Services, Support Services, Consulting Services and Technical Services. Advanced understanding of platform delivered services and how to articulate the value of standardized, centralized and optimized services. Proficiency in working with major cloud platforms such as Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), and others. Advanced understanding of broader IT infrastructure components, such as servers, storage, virtualization, and data centers. Conversant with a business outcome led approach to sales. Advanced familiarity with document management platforms. Advanced understanding of cybersecurity principles to ensure data security and protection during collaboration efforts. Advanced understanding of financial statements and metrics, including revenue, expense control, and growth relative to market in order to hold strategic client conversations. Have the legal knowledge to discuss contracting with the client and understand how to position terms as a value exchange. Advanced client-centricity coupled with problem solving. Advanced business acumen and negotiation skills to craft solutions that are beneficial to the organization and the client. Ability to pro-actively and independently identify and qualify opportunities, an entrepreneurial mindset if key. Natural team player – ability to coordinate and liaise with delivery teams across multiple business areas. Quick learner to understand any new solutions that are ready to take to market. Academic Qualifications and Certifications: Bachelor's degree or equivalent in a Technical or Sales field or related. Certifications such as Scotworks and Solution selling is desired. Solution Selling/SPIN certifications is desired. Desired technology certifications include (any one or more) - Azure (AZ900 – Azure Fundamentals), AWS (AWS Cloud Practitioner), VMWare (VTSP or VTSP for AWS/Azure), ITIL (Version 3 or later). Required Experience: Advanced demonstrated track record of managed services solutions to large enterprise accounts. Advanced demonstrated experience structuring large, multi-year profitable contracts. Advanced demonstrated ability of building strong relationships with clients across all levels; but especially the C-suite. Advanced demonstrated experience of networking with senior internal and external people in the specialist area of expertise. Advanced demonstrated experience in managing the entire sales process, contracting process and legal implications of a deal. Workplace type : Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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10 - 15 years

5 - 10 Lacs

Hyderabad

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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L3) is a seasoned engineering role, responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role will maintain a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions. The Managed Services Cross Technology Engineer (L3) is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Managed Services Cross Technology Engineer (L3) focusses across two or more technology domains such as (but not limited to) Cloud, Security, Networking, Applications and / or Collaboration and may also contribute to / support on project work as and when required. What you'll be doing Strong inter-personal and communication skills More than 8+ years of previous professional system administration experience. Ability to learn and evaluate new technologies. Knowledge of the Linux kernel and kernel modules. Capable of writing proposals related to improving current infrastructure. Ability to perform presentations to customer/client audiences. Ability to solve complex problems addressing the root cause of the issue. Log/system review for resolution or escalation of issues. Ability to identify tasks which should be automated and then write tools to automate them. Solid understanding of the Linux/Unix based operations system. System analysis, System performance tuning Load Balancing Ability to program in at least 2 languages (shell, Perl, Ruby and Python) Solid understanding of networking. Professional familiarity with Configuration Management Tools such as the following: CFEngine, Puppet, Chef, GiT, Salt, Ansible/Docker Understanding of Virtualization and the ability to manage virtual machines. Understand enterprise monitoring tools and management frameworks. Experience with professional change management processes and procedures. Understanding and ability to work within a highly available environment, including but not limited to financial, government, and medical landscapes. Familiarity with open-source tools, bug tracking, resolution, and routine maintenance with security updates to alleviate potential exploits. Knowledge and the ability to perform software installations/patching of operating systems. Ability to perform system and file recoveries using the company standard backup solution. Certifications in related field. VMware Certified Professional Red Hat Certified Engineer Act as a mentor to all other System and Jr. System administrators in and out of their own team. Establishes/recommends policies and procedures for system use and services. Workplace type : Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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5 - 10 years

5 - 10 Lacs

Bengaluru, Hyderabad

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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L3) is a seasoned engineering role, responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role will maintain a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions. The Managed Services Cross Technology Engineer (L3) is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Managed Services Cross Technology Engineer (L3) focusses across two or more technology domains such as (but not limited to) Cloud, Security, Networking, Applications and / or Collaboration and may also contribute to / support on project work as and when required. What you'll be doing SCCM Administrator NTT Data is looking to fill the role of SCCM administrator, on contract basis. Please review the list of responsibilities and qualifications listed below for this role. Responsibilities Create complex and dynamic collections, advertisements, queries, reports, other technical documents as required and manage local and remote site boundaries, site systems, site roles, inter-site dependencies and communication Ensure timely deployment of software updates, critical patches, and out-of-band releases Maintain and update current OSD images and documentation for both servers and workstations Provide support and in-depth troubleshooting to any and all issues related to the SCCM infrastructure or functionality Create custom OSD Task Sequences utilizing Microsoft scripting technologies and components such as PowerShell, VBScript, WMI, .NET and XML, that will aid in deployment of software, packages, and configurations of operating systems, packaged software, and in-house applications Create, update and maintain standard operating procedure and knowledge base documentation for software deployment, imaging and patching in our ITSM tool Accountable for continuously evolving, and innovating the end-user computing environment while aligning with business strategies Deployment of operating system images, security patches, applications and settings Monitoring and reporting on key metrics Provide technical guidance to SCCM team and customer Leads and plans upgrades, changes, or implementations for System Center Configuration Manager Components while following established change control procedures Responsible for coordinating and implementing Configuration management for the project and/or organization maintaining the resulting product throughout its lifecycle Through understanding of enterprise data center technologies such as networking, data security, Transmission Control Protocol/Internet Protocol (TCP/IP), SAN and physical datacenter best practices sufficient to resolve hardware/software interface and interoperability problems, and administer and support technical operating system and enterprise data Perform general system administration duties in a Windows Active Directory environment Lead and drive definition, implementation and enforcement of systems administration operational processes, procedures, policies and associated documentation Research, identify, and drive the implementation of innovative approaches to system administration tasks with a focus on automation, error reduction and service improvement Managing the Windows client image, application packaging and scripting, and related project work Monthly deployment of security patches to Windows Servers Communicate with a wide variety of users from executives to individual users Assist in the creation\updating of SCCM documentation Create custom test environments to provide proof of concept before implementing into production Develop implementation strategies and deployment schedules in concert with those impacted and competently work multiple projects simultaneously Validate deployment plans for compliance with existing performance limitations of the enterprise server's software Provide monthly reporting of patching activity Maintain the health of the SCCM environment including clients, servers and distribution points Qualifications for SCCM administrator Bachelor's degree with 5-8 years of overall related Systems Administration experience 5-8 years’ experience with SCCM, patch management, software deployment 5-8 years in an Operations Support role for an Enterprise larger than 1500 desktops, 300 servers In depth experience with scripting to include, but not limited to, Windows PowerShell Knowledge of Packaging and Sequencing Practical, hands-on experience and demonstrable technical competence with administrative and operational tools Knowledge of server and client application administration Experience with other MS System Centre applications desirable Windows system internals, network design principles, and routing knowledge Highly motivated and have the ability to work in a highly demanding, challenging and fast-moving work environment Ability to work well under pressure and with an eye for detail Ability to work to tight deadlines and manage your own time Document issues and resolutions using the current Ticket Management system Education and Certifications Education: Bachelors degree in a related field Certifications: Anyone of MCSE, IAT, SCCM, MCSA, II, ITIL, MCITP, SSCP, GSEC, MCTS Desired Skills Key Skills: Active Directory Configuration DNS Group Policy Management Software distribution TCP/IP Windows registry Administration of computer Active Directory Desktop virtualization and thin client technologies Interaction of drivers within the OS Packaging and deployment Reporting and troubleshooting Workplace type : Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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1 - 4 years

5 - 10 Lacs

Mumbai

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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. This role has the primary objective is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. This role may also contribute to / support on project work as and when required. What you'll be doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Fulfils approved requests following agreed procedures. Provides telephonic or chat support to clients when required. Executes approved maintenance activities including patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Proactively identifies opportunities for work optimization. Updates existing knowledge articles or creates new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to): Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience). CCNA or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Entry-level experience or completion of the relevant intern program. Entry-level experience with troubleshooting and providing the support required in network / data center / systems / storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.). Workplace type : On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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1 - 6 years

5 - 10 Lacs

Hyderabad

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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Cloud Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Cloud infrastructure remain operational through proactively monitoring, identifying, investigating, and resolving cloud-based incidents, service requests and alerts. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity to ensure the smooth operation and optimization of clients' cloud infrastructure and services. The Cloud Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What you'll be doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioral skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a client’s service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications such as (but not limited to) - • Microsoft Certified: Azure Administrator Associate • AWS Certified: Solutions Architect Associate • Veeam Certified Engineer • VMware certified Professional: Data Centre Virtualization • Zerto, pure, vxrail • Google Cloud Platform (gcp) • Oracle Cloud Infrastructure (oci) Required Experience: Moderate level of relevant managed services experience. Moderate level of knowledge in ticketing tools preferably Service Now. Moderate level of experience managing platforms including a combination of the following: Windows Server Administration, Linux Server Administration, Virtualization Administration, Server Hardware and Storage Administration. Moderate level of knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.). Workplace type : About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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1 - 3 years

5 - 10 Lacs

Bengaluru, Hyderabad

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Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. This role has the primary objective is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests. This role may also contribute to / support on project work as and when required. What you'll be doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Fulfils approved requests following agreed procedures. Provides telephonic or chat support to clients when required. Executes approved maintenance activities including patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Proactively identifies opportunities for work optimization. Updates existing knowledge articles or creates new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to): Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in Information Technology/Computing (or demonstrated equivalent work experience). CCNA or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Entry-level experience or completion of the relevant intern program. Entry-level experience with troubleshooting and providing the support required in network / data center / systems / storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Network, Data Centre, Telephony, Exchange, Storage, Cloud, Backup, etc.). Workplace type : On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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2 - 5 years

10 - 14 Lacs

Noida

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Were the global leader in providing energy solutions that help businesses grow and communities thrive. We work as a team and we re proud of the difference we make to customers, to local communities, and towards a sustainable future for the world. We are looking for a Sector Sales Specialist - Data Centre who will be responsible for Business Development and growth of the Data Centre sector across North and North-East Region. Why Join Aggreko Position will be based in Noida, India Competitive compensation package Lucrative Sales Incentive Scheme Industry-leading benefit plans including medical insurance Continuous training and development with career growth opportunities Safety-focused culture What you ll do: Identification, acquisition, development support of DC sector customers in assigned territory. Creation Implementation of a Business plan for DC sector development of assigned region I d e n tify a dd iti on al v al u e p r o p o s iti on s t o c u rre n t Data Center c us t ome r b a s e t o ex p a n d a cco un t r e v e nu e , wor k i n g clo s e ly with exi s ti n g a cco un t s ales t e am. I d e n tify a n d d e v e lop n e w c us t o me rs n ot c u rre n tly s e r v e d in t arg e t m arkets. Formula t e , a gr e e an d impl em e n t s ale s , mar k e ti n g s tr a teg i e s for the Data Center i ndus try s e ct o r in a ccor d a n ce with th e India DC sector lead. Lead th e opp ort un ity ma n age me n t p r o c e s s for Data Center o pp ort un ities t o e n gage e n gin e e ri n g supp ort f or s co p i n g, p rici n g an d e ff e cti v e h a nd o v e r to op e rati on s for d e li v e ry t o c us t o me r s a t i s f ac t ion. Increase awareness of Aggreko as an Industry leader with innovative progressive product / solution offerings in assigned territory. You ll have the following skills and experience: Possess a bachelors degree or equivalent relevant experience in the field. Minimum 5 years of successful high-level sales experience in the industrial services environment. Understanding of Data Center sector technical fundamentals and organizational processes Experience of selling (or renting) capital equipment or selling a technical / engineering solutions or service. (Solution selling) within the Data center customers Experience in effectively managing and expanding territories, indicating strategic planning and execution abilities. Possess a general understanding of power generators, diesel engines, HVAC / Temperature Control equipment, contributing to informed sales discussions. Proficient in CRM systems like Salesforce, enabling efficient customer relationship management and sales tracking. Valid Indian driving licence Find out more and apply now! Bring your energy. Grow your career with Aggreko. #LI-DB1 Equity, diversity and inclusion at Aggreko We welcome people from different backgrounds and cultures, and respect people s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that s how we do our best, for each other, for our customers, for the communities where we work, and for our careers. We are an equal opportunity employer. If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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4 - 9 years

6 - 7 Lacs

Hyderabad

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Data Centre–Passive infrastructure, knowledge on Cooling ,Electrical power, Air purification, firefighting safety concept understanding and experience of Data Centre Structured Cabling and labelling standards pratikshanikam@peshr.com-8169698331

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6 - 10 years

8 - 10 Lacs

Panvel, Mumbai (All Areas)

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Data Centre–Passive infrastructure, knowledge on Cooling ,Electrical power, Air purification, firefighting safety concept understanding and experience of Data Centre Structured Cabling and labelling standards pratikshanikam@peshr.com-8169698331

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2 - 4 years

4 - 6 Lacs

Gurgaon

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About The Role : - Technical expertise in Data Centre domain with demonstrated competency in one or more of the following areas Nexus, Switching/Routing. Good understanding of Switching, Access List, VLAN, Basic MPLS understanding, VTP/STP , HSRP. Proficiency in the following technologies TCP/IP, Routing Protocols (OSPF, RIP, EIGRP, BGP), QoS, Multicast. Candidate should possess knowledge to be able to resolve problems, figure out root cause, and deliver known solutions with a high level of customer happiness. Troubleshooting experience using wire shark, or other protocol analyzer. Experience in the following products / solutions Cisco Nexus 2000, 3000, 5000, 7000 ,9000 Ability to troubleshoot, own and resolve implementation problems during migrations.

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12 - 18 years

15 - 20 Lacs

Chennai

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Job title : Sr. Network engineer Work location : Chennai (City Office) Centrally located. Mode: Work from office Rotational Shifts Involved One round Face to Face interview Mandatory. Candidates who are presently working / living in Chennai will only be considered for process. Position Summary: The Senior Network Engineer is responsible for designing, implementing and maintaining global data and voice network and network security controls for the company. The role is accountable for continual planning and implementation of optimal network and security standards and practices for all networking systems in the enterprise. The position requires analyzing and handling advanced support issues. Ultimately, this role is responsible for the functional management of the network, the delegation of tasks to the network support team, and the resolution of network issues. The Senior Network Engineer should have extensive experience working with enterprise networks, managerial, communication and good project management skills. Job Responsibilities: Provide leadership for network support globally. Manage resources to assist with network monitoring, troubleshooting, procurement and implementation activities. Manage projects such as wireless implementations, extending the network into new facilities, bandwidth upgrades, and technology evaluations e.g. routers, switches, software, appliances, SDWAN and deployment of security tools globally. Implement and manage tools, policies, and procedures in conjunction with the security team. Stay current on latest internet/networking security threats/vulnerabilities and recommends changes to the VLS enterprise environment to mitigate risks. Work closely with Infrastructure and application teams to ensure security practices are being followed. Installing, configuring, and supporting network equipment including routers, switches, Firewalls, UTM and other transport equipment Perform network maintenance and system upgrades including service packs, patches, hotfixes, and security configurations Providing Level-2 or Level-3 support for infra/customer fault or incidents Work with ISP and Vendor support to troubleshoot and escalate outages and problems. Mentor junior members to build and maintain a productive network team 1 Job Skills required: 10 years+ hands-on experience in managing networks in an Enterprise environment. Expert in network topologies, equipment and monitoring tools: VLANS, VPN, MPLS, gateways, routers, firewalls Palo Alto, Cisco ASA and Firepower, Meraki MX appliances and Cisco Nexus switches. Extensive experience in configuring network switching, routing, and other devices. Extensive experience with Cisco products is required. Good understanding of WAN/LAN/Wireless internetworking including design elements, protocol interoperability, network architecture development, and requirements for testing / proof of concept. Solid understanding of network protocols and concepts such as OSPF, BGP, STP, IPSEC, etc. Advanced knowledge of platform operating systems (Cisco router & Switch platforms, Cisco ASA, etc.) and their interaction with other network devices. Advanced skills in gathering requirements and designing/implementing/supporting network solutions. Good understanding of SD-WAN technologies. Education & Certification Bachelors Degree in computer systems or information systems management related major CCNA Routing & Switching certification is required CCNP certification is required Looking for Short joiners interested candidates can apply to: Mail : krishnan.g@talentfocuz.com

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3 - 6 years

6 - 7 Lacs

Panvel

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Assist in monitoring and managing the day-to-day operations of the data center, Support the installation, configuration, and maintenance of servers, storage systems, and other data center hardware. Linux skill is mandatory . Required Candidate profile Assist in troubleshooting and resolving hardware and connectivity issues Perform routine system checks, backups, and preventive maintenance tasks. Install and configure Windows/Linux

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5 - 10 years

10 - 18 Lacs

Navi Mumbai, Mumbai

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Backup and Storage Admin (SAN switches, NetApp Storage, Data center AND any backup tool exp) Exp-4 to 10yrs Location-Client office-Navi Mumbai -Belapur(WFO, 24/7 shift) Np-Immediate Education criteria: BE/BTech/MCA/MTech only Commvault Implementation/Installation of Backup software Commvault 11, Commvault Snap protect (IntelliSnap) Configure & troubleshoot creating Storage policies, Sub client policies, and Schedule policies. Creating policy, scheduling backup jobs, installing client etc. Configure backups for File system, VMWare, MS SQL, Oracle RAC and non-RAC, NDMP Installation & Configuring of different types of backup agents like, File System, SQL, Oracle Use IntelliSnap backup on Commvault for Oracle RAC, SQL , VMware Datastore and OVM Repository Restoration of various types of backups like File System, SQL, VMware and Oracle Virtual Machines Oracle Data base and VMware servers backup and restoration. Experience in configuring Database backups and restoration, VSA and IntelliSnap backups. Library Management: Monitoring the Disk storage and addressing to appropriate team to add/clear space. Troubleshooting issues with the Media Agent, mount paths and Libraries. Configuration of Media Agents on Windows and Linux. Commvault upgrades, apply Service Pack and Hotfix deployment Configuring & managing Auxiliary copy backups from Disk to tape. CommVault Disaster recovery backup replication to remote media and DR site Generate backup report Troubleshoot failed backups NetApp Perform Storage allocation, deallocation, decommission and zoning as per requirement. Configure and Manage SnapMirror / SnapVault replication between NetApp Clusters. Experience in snapshots operation and recovery Creation/deletion of snapshot, extend Volume and LUN size. Respond to critical and non-critical storage events, prioritize all storage related tasks as appropriate Reclaiming unused/unwanted space. Report storage utilization and consumption including historical trending using OCUM / Performance Manager.

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6 - 9 years

8 - 11 Lacs

Bengaluru

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About The Role : Role:Datacenter engineer 1. 4-6 Years experience and Deep technical knowledge / understandings of L2 / L3 networking protocols and technologies (VPC, STP, HSRP, OSPF, EIGRP, BGP) 2. Strong Nexus 2K/5K/7K/9K platform knowledge and hands-on experience 3. Knowledge of overlay technologies VXLAN, BGP EVPN, OTV, LISP 4. knowledge and understandings of Cisco SDN based technologies such as Cisco ACI, Cisco Programmable Network Portfolio (Standalone VXLAN-Fabric) and DCNM. Desired Skills Familiar with computing, virtualization, and container environments (Cisco UCS, Hyperflex, VMware, Microsoft, Kubernetes)

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5 - 9 years

9 - 9 Lacs

Bhubaneshwar, Kolkata

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Core Activity : 1) Drive common best practices of project execution along with Engineering, ICT and Vendors & Customer 2) Prepare submittals as per standards, ensuring commitment dates are met. Review submittals with SSC, Sales, Project teams and lead engineering team to obtain for on time approval. 3) Suggest cost effective solutions to improve project GM. 4) Lead trouble free technical project management. 5) Assist during MOS, eCAP approval & Proposal reviews. 6) Assess customer site for design and installation requirements for complex and integrated system. 7) Lead effective resolution for technical issues & on time project handover. 8) Define scope of the project. Plan / manage technical resource requirements, allocate appropriate resources to projects / Engineers to achieve capacity management and financial goals. 9) Develop change and control strategies that enable Engineers to rapidly adhere to core processes & tool utilization. 10) Commercial and customer management 11) Ensure to Drive the Business KPIs such as Revenue, Profit and Growth 12) Highest level of Internal Stakeholder Management. People Management Responsibilities : Drive Project performance to achieve :On time delivery, Zero Deviation, Proactive technical issue prevention Manage the assign technical team and allocate appropriate resources to projects / project managers. Managing the technical team to achieve capacity management and financial goals. Provide high risk project life cycle support. Preferred candidate profile 1) Bachelors degree in Electrical Engineering/ Electronics & Telecommunication Engineering/ Instrumentation Engineering/ 2) 8+ years of work experience. Preferably MBA and PMP/PRINCE 2 Certified. 3) He should have experience of managing large IBMS/ ICT Networking 4) Shall be posted full time in Pune till completion of project. 5) Preferred having Advanced knowledge of networking, database technology, integration protocols, and current trends in the industry. 6) Previous experience working with highly complex Projects. 7) Proven track record in a project design and engineering capacity involved in the delivery of technology-based projects. 8) Previous exposure to a site base, construction environment.

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5 - 10 years

7 - 12 Lacs

Coimbatore

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Project Role : Infrastructure Engineer Project Role Description : Assist in defining requirements, designing and building data center technology components and testing efforts. Must have skills : Fortinet FortiGate Firewall Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infrastructure Engineer, you will assist in defining requirements, designing and building data center technology components, and testing efforts. You will play a crucial role in ensuring the smooth functioning of our data center infrastructure. RJob Requirements : Roles & Responsibilities: Prepare moderate to complex network designs/schematics to address specific customer network solution requirements for Fortinet firewalls and network security. Prepare work orders containing instructions to be used by technicians to configure network hardware and software of Fortinet firewall and palo alto firewall. Work with customer technical teams to provide solutions for customers internetworking communications requirements. Configure and troubleshoot Forti Manager, Panorama, Fortinet, and Palo alto equipment in a complex environment. Remotely support new installs, upgrades and logical changes and policy changes with B2B IPsec tunnel configuration and well versed with L7 NG FW features and threat protections. Professional & Technical Skills: Must Have Skills:Data center firewall setup , Fortinet firewall and Palo Alto Firewalls and F5 Load balancer Good To Have Skills:Forti Manager, Forti Firewall , Palo alto firewall , Panorama and SSL VPN (Forti client or GlobalProtect).- Educational Qualification:BE/B-Tech or MCA or MSc with Good Computer Science Background with good academic record of 65 and above Excellent knowledge and troubleshooting skills on Fortinet firewall and Palo Alto Firewalls and F5 Load balancer, F5 Load Balancers, IPSEC, SSL VPN and firewall hardware. Maintain and provide design of Fortinet/palo alto firewall including protocols and NGFW feature, security, and redundancy. Troubleshooting critical incidents and problem tickets. Identify potential failures and recommend solution. Update knowledge base with known errors/resolutions. Provide day to day operational support for the in-scope devices. Management Services and Advance level knowledge of Fault Management like Identify and Classify Fault, Investigate and Diagnose Fault and Provide Fault resolution. Should have very good experience of software patch management to manage deployment of patches on timely basis. Experience in managing Client Networks, Firewall configuration, Firewall Architecting and Excellent knowledge of Advanced security next generation feature and Network Protocols. Co-ordinate with client for Hardware BOM requirements, Hardware baselines standard & Core level debugging. Follow ITIL process with proving skills in working with Incident & Change management methodologies. Should be able to drive Network projects & work at the Data center level during deployment of Network firewall hardware. Experience with Wireshark or other services now tools desirable. Additional Information:Cisco Security, Palo Alto and Fortinet firewall Should have supported Network deployments. Should have experience in performing Network transitions / transformations. Good understanding of procedures, application, and concepts within own subject area. Flexible to work in 24x7 environment. Qualifications 15 years full time education

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7 - 12 years

9 - 14 Lacs

Jaipur

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Project Role : Technology OpS Support Practitioner Project Role Description : Own the integrity and governance of systems, including best practices for delivering services. Develop, deploy and support infrastructures, applications and technology initiatives from an architectural and operational perspective in conjunction with existing standards and methods of delivery. Must have skills : Microsoft Windows Server Administration Good to have skills : Data Center Networking Technologies Operations Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology OpS Support Practitioner, you will own the integrity and governance of systems, including best practices for delivering services. Develop, deploy and support infrastructures, applications and technology initiatives from an architectural and operational perspective in conjunction with existing standards and methods of delivery. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Ensure compliance with security policies and procedures. Implement system upgrades and enhancements. Monitor system performance and troubleshoot issues. Train team members on new technologies and processes. Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Windows Server Administration, Data Center Networking Technologies Operations. Strong understanding of system administration and maintenance. Experience in implementing and managing server infrastructure. Knowledge of network protocols and security measures. Skilled in troubleshooting system issues. Additional Information: The candidate should have a minimum of 7.5 years of experience in Microsoft Windows Server Administration. This position is based at our Jaipur office. A 15 years full time education is required. Qualifications 15 years full time education

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0 - 3 years

0 - 1 Lacs

Mumbai

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Data Centre–Passive infrastructure, knowledge on Cooling ,Electrical power, Air purification, firefighting safety concept understanding and experience of Data Centre Structured Cabling and labelling standards pratikshanikam@peshr.com-8169698331

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7 - 12 years

10 - 20 Lacs

Delhi NCR, Bengaluru, Mumbai (All Areas)

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Job description Have 10+ years of experience in Pre-sales solutions design, rfp, rfq, rfi , Bid management Design security portfolios like SOC services, penetration testing, vulnerability scanning Design solutions for cybersecurity offerings and managed services Prioritize and validate the threats, define principles, policies, standards, and governance Design, build, test and implement cybersecurity solutions Defining and delivering Proof of Concepts Strong in cloud architecture and multiple domain experience Technical presales engagements with new customers and existing stakeholders Design security controls and guiding their use for both on-premise technologies and cloud-hosted solutions. Create technical roadmaps and reviewing new systems services Ensure that key risks and issues are identified and resolved in line with the information risk policies. Skills Security or Architecture specific certification is an added advantage (ex: CISSP, SANS GIAC, SABSA, TOGAF etc.) Understanding of different domains (Infosec, Network, Application, Cloud, Endpoint) Experience in working with Cloud environment for MSP / IT solutions provider

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3 - 5 years

3 - 6 Lacs

Hyderabad

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The Data Centre Operations Admin manages day-to-day operations, vendor coordination, and ensures performance, safety, and process improvements in a 24x7 environment. Required Candidate profile Required Candidate profile Exp: 3+ Months Email Id : samidha@peshr.com Mobile Number: 8828108691 Notice Period : Join Within 15 Days.

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12 - 18 years

25 - 40 Lacs

Chennai, Mumbai

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Job Purpose As a Network Implementation L3 member of the NOC team you will be responsible for providing Design and Implementation of Network devices. This role typically involves advanced-level responsibilities and expertise in managing and enhancing the network infrastructure. The ideal candidate will be high-level technical guidance and support across multiple vendor products, emphasizing networking and system administration. A robust comprehension of Routing & Switching administration, networking, and virtualization is crucial. Role Description Should be Good in Network Implementation, Mandatory certifications: CCIE or equivalent Previous experience in Cisco or Juniper L3 TAC Support engineers is highly preferred. Take ownership of high priority or sensitive customer issues and ensure prompt network services restoration and issue resolution to the customer's satisfaction, by using a systematic problem-solving approach. Being able to understand needs and create fitting network designs is a key part of this role. Hands-on experience in managing Enterprise/Data Centre LAN/WAN Infrastructure and performing day-to-day Network operations activities. Experience with routing protocols (OSPF, ISIS, BGP) Managing Arista/Juniper/Cisco devices, troubleshooting and supporting complex LAN networks. Design and implement business solutions using common network equipment, Including SDWAN and MPLS technologies understanding. Monitor and diagnose performance issues, collaborating with third-party support/service vendors to ensure network operational stability Excellent team player with the ability to develop and present technical material. Respond to network alerts, hardware malfunctions, and diagnose/troubleshoot network issues. Results Oriented: Interest in and proven execution ability with relevant technology delivery execution, customer outcomes and people development. Effective Communicator: Delivers complex information in a confident and convincing manner, appropriate to a diverse audience that produces clarity and impact. Provide second- or third-line network level support for Routing Protocols to Customers, Partners, account teams and other internal technical support teams. Create Standard Operating Procedures for Operations and update knowledge base articles. Familiarity with network analysis tools like Infra On, SolarWinds, Nagios, Checkmk, and Splunk. Preferably skilled in Linux/Unix and proficient in coding languages. REQUIREMENTS 12+ years of Network implementation & working experience encompassing LAN (wired & wireless), WAN, Network, server, Storage, and Backup environments. Primarily provide technical support for Cisco/Juniper/Arist Products that could include Apstra, Paragon, Junos Space. Implementation level understanding on Protocols such as IS-IS/OSPF, BGP, MPLS, Traffic Engineering, EVPN. Good understanding of TCP/IP stack, MPLS, SDWAN, WAN , LAN and IPV4 & IPV6 knowledge is must. Mandatory CCIE & having very good knowledge of Spine & Leaf (CLOS Architecture) Competence in Routing protocols such as BGP, OSPF, IS-IS , and EIGRP, along with experience in working with leading router and switch series from Juniper, Arista, and Cisco. Working/Hands-on on multivendor OEMs such as Cisco Nexus, Juniper, and Arista Having experience on understanding network telemetry protocols like IPFIX/sflow/Netflow , SNMP Preferred candidate with past working experience in Service Provider/Large scale networks Expertise in trouble shooting complex Network Security related issues. Preferred Deep understanding of TCP/IP , Routing, and Switching fundamentals will be preferred. Tackle problems creatively and multi-task in a fast-paced and constantly evolving environment. Proficient in Switch technologies including STP, RSTP, MST, VXLAN and vPC , and familiarity with prominent switch series from Arista, Cisco, and Juniper. Experience with Wireless networks including Cisco and Aruba unified architectures. Familiarity with WAN Optimizers such as Riverbed Steelhead and Cisco WaaS. Proficiency in Network Monitoring Tools like InfraOn, Cisco Prime, SolarWinds, Wireshark, iperf/jperf, Knowledgeable in Load balancers: F5 LTM, F5 GTM/DNS , or Citrix NetScaler ADC. Excellent verbal and written communication skills, strong organizational abilities, and adeptness in prioritizing a dynamic workload to meet business demands. Experience with helpdesk software systems like Jira, Remedy, or ServiceNow. Experience in monitoring server (Physical/Virtual) and application availability and performance, as well as Health checks and Performance Monitoring for Databases and Storage. Hands-on experience with Linux/Unix OS, Storage, Backup Tools, and a range of professional certifications like ITIL, Azure, AWS, VCP, CCNA, CCNP, CISA, AWS, and Red Hat System Administration is an added advantage. Customer facing experience is mandatory. Good communication skills and ability to convince and build social relationship. EDUCATIONAL QUALIFICATIONS: (degree, training, or certification required)BE/B. Tech or any other equivalent degree with Computer Science/IT or Electronics & Communication Qualification: Cisco Certified Internetwork Expert (CCIE) Cisco Certified Design Expert (CCDE) Cisco Certified Network Professional in Routing & Switching (CCNP R&S) Juniper Certified Datacenter Expert (JNCIE-DC) Enterprise Routing and Switching, Expert (JNCIE-ENT) Certified Information Systems Security Professional (CISSP) Page 1 of 3

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3 - 5 years

1 - 6 Lacs

Chennai, Kanchipuram, Panvel

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Job Description: Role involves providing on-site technical assistance and troubleshooting for data center equipment and infrastructure. Responsibilities will include troubleshooting, hardware installations, cable management, and working closely with remote teams to ensure smooth operations of all data center equipment. Required Qualifications: Degree/diploma in electronics/computer/electrical Proven experience in a data center or IT operations environment. Minimum 3 to 5 years in IT networking ( CCNA preferable) Knowledge of data center hardware (servers, storage, networking equipment) and troubleshooting techniques. Strong understanding of cabling and connectivity standards (Ethernet, fiber optics). Basic knowledge of networking and server infrastructure. Ability to follow written and verbal instructions with attention to detail. Excellent communication skills for collaborating with remote teams and internal departments. Job Roles & Responsibilities 1. Hardware Maintenance and Troubleshooting: Perform hardware diagnostics and troubleshooting (e.g., replacing faulty components like servers, switches, routers). Power cycling equipment to resolve issues such as unresponsive servers or network devices. Troubleshoot hardware failures and report the issue to the technical support or engineering team if necessary. Provide troubleshooting for network-related issues, including hardware failures, connectivity issues, and performance degradation. Coordinate with suppliers and vendors for IT network materials, tools, and equipment 2. Rack and Stack Management: Physically install, remove, and replace servers, network devices, or other hardware. Organize equipment within racks for optimal airflow and efficiency. Ensure equipment is properly connected and powered on. 3. Cabling and Connectivity: 4. Remote Power Cycling and Reboots: 5. Hardware Installation/Decommissioning: 6. Monitoring and Reporting: Monitor systems and escalate issues to the appropriate teams as needed. Maintain detailed logs of all actions taken for documentation and future reference. Assist NOC team remotely through troubleshooting steps using tools like remote desktop access to resolve issues. Identify and escalate complex technical issues that require further investigation to higher-level support teams (L2/L3). Monitor network performance and identify potential issues proactively. Maintain detailed records of NOC interactions, troubleshooting steps taken, and issue resolution within the ticketing system. 7. Physical Site Maintenance: 8. Asset Management: . 9. Collaboration with Remote Teams: 10. Adherence to Safety Standards:

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10 - 15 years

17 - 30 Lacs

Mumbai

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Role & responsibilities Job Title: DC Technical Lead Position Overview: We are seeking a skilled and experienced Data Center Technical Lead to oversee the technical operations of our data center. The ideal candidate will have strong expertise in Wintel environments, virtualization, backup solutions, and storage technologies, with a focus on Veritas and EMC tools. This role requires a proactive leader who can manage complex projects and ensure optimal performance and reliability of our systems. Key Responsibilities: - Lead and manage the technical team responsible for the data center operations. - Oversee Wintel environments, including server installations, configurations, and maintenance. - Implement and manage virtualization solutions using [specific VM technologies]. - Administer and optimize backup processes using Veritas backup tools. - Manage EMC storage systems, ensuring efficient data storage and retrieval. - Provide basic support and understanding of proxy servers and Microsoft Exchange. Collaborate with cross-functional teams to define and implement data center strategies. Ensure compliance with security policies and best practices. Troubleshoot and resolve technical issues in a timely manner. Stay updated with industry trends and technologies to continuously improve operations. Qualifications: - Bachelors degree. Minimum 10 years of experience in data center operations or a related field. Strong technical knowledge of Wintel environments and virtualization technologies. Proficiency with Veritas backup tools and EMC storage solutions. Basic understanding of proxy servers and Microsoft Exchange. - Excellent problem-solving skills and the ability to work under pressure. Strong leadership and team management abilities. Effective communication skills, both verbal and written. Preferred Skills: - Certifications in relevant technologies (e.g., VMware, Veritas, EMC). Experience with cloud technologies and hybrid environments. - Familiarity with ITIL practices and frameworks.

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3 - 7 years

2 - 6 Lacs

Mumbai

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Overview: DomnicLewis has been mandated to hire for this Assistant Sales Manager Position Key Areas of Responsibility Consistently achieve the assigned sales, margin & collection budgets in a progressive manner through a technical selling approach. Identify new Sales opportunities with existing and new potential customers by regularly updating the sales funnel Conduct site mock-ups and prepare techno-commercial proposals as applicable by drawing support from the Regional Technical Service Manager Support existing applicators and identify new applicators to enhance reach into new projects. Closely interact with all PSM & Specification teams for maximizing sales opportunities in a project by maintaining a Project Monitoring Chart for Key Major and Mega Projects Ensure close co-ordination with internal stake holders for timely product delivery and customer satisfaction. Provide timely inputs to finance for issuing debit/credit notes (if any) to ensure sales invoices are completely paid and reconciled. Implement launch actions as directed by the Marketing teams in consultation with Line Manager.

Posted 3 months ago

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Exploring Data Center Jobs in India

The data center job market in India is experiencing significant growth as more companies rely on data storage and processing for their operations. With the rise of cloud computing and digital transformation, the demand for skilled professionals in data center management is on the rise. Job seekers looking to enter this field have a range of opportunities to explore in various industries across the country.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Pune
  4. Hyderabad
  5. Chennai

These cities are known for their thriving IT industry and have a high concentration of data center facilities, making them hotspots for job opportunities in this field.

Average Salary Range

The average salary range for data center professionals in India varies based on experience and location. Entry-level positions can expect a salary ranging from INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.

Career Path

In the data center field, a typical career path may include roles such as Data Center Technician, Data Center Engineer, Data Center Manager, and Data Center Director. As professionals gain experience and expertise, they may progress from entry-level positions to senior roles such as Data Center Architect or Data Center Operations Manager.

Related Skills

In addition to expertise in data center management, professionals in this field are often expected to have knowledge of networking, virtualization, storage systems, and cloud technologies. Strong problem-solving skills, attention to detail, and the ability to work under pressure are also essential for success in data center roles.

Interview Questions

  • What is a data center and why is it important? (basic)
  • Can you explain the difference between a physical and virtual data center? (medium)
  • How do you ensure data security in a data center environment? (medium)
  • What are some common challenges faced in data center operations? (medium)
  • Describe your experience with data center infrastructure management tools. (advanced)
  • How do you handle network congestion in a data center environment? (advanced)
  • Can you discuss a time when you had to troubleshoot a critical issue in a data center? (advanced)
  • What measures do you take to ensure high availability in a data center? (medium)
  • How do you stay updated with the latest trends in data center technology? (basic)
  • Explain the concept of server virtualization and its benefits in a data center. (medium)
  • How do you prioritize tasks in a fast-paced data center environment? (medium)
  • Discuss a project where you successfully implemented a data center upgrade. (advanced)
  • What protocols do you use for data center networking and why? (medium)
  • How do you handle disaster recovery planning in a data center? (advanced)
  • Can you explain the concept of data center consolidation and its advantages? (medium)
  • Describe a time when you had to work collaboratively with other teams in a data center project. (medium)
  • How do you ensure compliance with regulatory requirements in a data center? (advanced)
  • What are your thoughts on the future of data center technology? (basic)
  • How do you troubleshoot performance issues in a data center network? (advanced)
  • Discuss a time when you had to implement a data center migration project. (advanced)
  • What are the key considerations for designing a resilient data center infrastructure? (advanced)
  • How do you manage capacity planning in a data center environment? (medium)
  • Describe your experience with disaster response and business continuity planning in a data center. (advanced)
  • Can you explain the concept of cloud-based data centers and their advantages? (medium)
  • How do you ensure energy efficiency in a data center facility? (advanced)

Closing Remark

As you explore opportunities in the data center job market in India, it is important to stay updated with the latest trends and technologies in the field. By honing your skills and preparing for interviews with confidence, you can position yourself for success in this dynamic and growing industry. Good luck with your job search!

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