Key Responsibilities

Data Modeling & Architecture

• Design and maintain scalable, high-performance data models using Salesforce standard and custom objects.

• Define and enforce data architecture standards, naming conventions, and metadata management practices.

• Develop entity-relationship diagrams and data flow diagrams to support solution design.

• Align data models with business processes and reporting requirements.

• Evaluate and implement Salesforce Data Cloud (formerly Customer Data Platform) for unified customer profiles.

Integration & Migration

• Lead data integration efforts using APIs, ETL tools, and middleware (e.g., MuleSoft).

• Plan and execute data migration strategies for Salesforce implementations.

• Design and implement secure, scalable data pipelines between Salesforce and external systems (ERP, marketing, analytics).

• Define and implement data migration strategies including data cleansing, deduplication, and transformation.

• Ensure data synchronization across systems using batch and real-time integration patterns.

Collaboration & Strategy

• Partner with business analysts, developers, and stakeholders to translate business needs into technical data solutions.

• Provide architectural guidance during Salesforce implementations, upgrades, and enhancements.

• Participate in enterprise architecture reviews and contribute to long-term data strategy.

• Advocate for data-driven decision-making and promote data literacy across teams.

Performance & Compliance

• Monitor and optimize data performance, storage usage, and API limits within Salesforce.

• Implement data retention, archival, and purging strategies to manage data lifecycle.

• Ensure compliance with data privacy and security regulations (e.g., GDPR, HIPAA, CCPA).

• Conduct regular audits and risk assessments related to data access and usage.

Documentation & Training

• Create and maintain comprehensive documentation including data dictionaries, integration maps, and architecture diagrams.

• Develop training materials and conduct workshops for technical and non-technical users.

• Support onboarding of new team members and provide mentorship to junior architects or developers.
  

• Additional duties as assigned.
  

Required Skills & Qualifications

• 5+ years of experience in data architecture, with 2+ years in Salesforce environments.

• Proficiency in Salesforce Data Cloud, Salesforce CPQ, and Salesforce Platform.

• Strong demonstrable knowledge of Apex, SOQL, REST/SOAP APIs, and ETL tools.

• Experience with data modeling, data warehousing, and data governance.

• Salesforce certifications such as:

• Certified Data Architect

• Certified Application Architect

• Certified Integration Architecture Designer
  

Preferred Qualifications

Bachelor’s degree in a relevant field highly preferred:

• Computer Science

• Information Systems

• Software Engineering

• Data Science

• Business Information Technology
  

Preferred Experience

• Background in enterprise-scale CRM implementations.

• Familiarity with cloud platforms (AWS, Azure, GCP).

• Experience with Agile/Scrum methodologies.