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2.0 - 4.0 years
3 - 7 Lacs
Faridabad
Work from Office
About The Role Job TitleSA LocationPune Skill-Accounts Payable Shift Timings:APAC, EMEA , NAM Roles & Responsibilities The primary function of the Accounts Payable Specialist position here at Cloudflare is to process payments and control expenses by receiving, processing, verifying and reconciling invoices and has working knowledge of 2-way and 3-way matches. An ideal candidate is someone who has strong analytical skills, with exceptional attention to detail and accuracy. You will be working in a collaborative environment, so the ability to communicate clearly and effectively is a must. The Accounts Payable Specialist will report directly to the Accounts Payable Manager. Key responsibilities include: Support accurate and timely Accounts Payable month end close process Verify and process invoices with accurate G/L coding Perform monthly reconciliations, take corrective action to resolve reconciling items Perform vendor master maintenance activities, including setup and updating of vendors in NetSuite Assist with year-end and quarterly audit requests Review and process employee expense reports in accordance with company travel policy Review monthly corporate credit card statement Initiate payment runs including ACH, Wires, Checks and occasionally perform vendor reconciliations Perform maintenance of vendor records within A/P System in NetSuite ERP and Coupa to ensure up-to-date address, terms, tax, banking information and contact information Serve as SME (Subject Matter Expert) for A/P systems Qualification and Skills Bachelors degree in Accounting or related field preferred 2-4 years of experience with full cycle Accounts Payable Knowledge with data center contract or lease facilitation/administration experience in a business to business industry a plus Experience managing relationships with outside business partners Familiar with PO creation/receipting process in conjunction with Accounting and Procurement teams Resolving billing questions with vendors and managing invoicing/crediting adjustments Experience utilizing a medium or large ERP system, NetSuite and Coupa a plus Intermediate Microsoft office or Google suite skills
Posted 1 week ago
2.0 - 3.0 years
4 - 5 Lacs
Dombivli
Work from Office
Minimum Academic Qualifications Graduation (B. ComBBM) Post Graduation (M.Com/MBA/PGDM) Experience Span: 2 to 3 years of experience in handling a team of a minimum of 5-6 members with experience in Confirmations, Reconciliation and an overall experience of 3 to 5 years Process/Activities with Experience: Should have understanding of Confirmations activities likeIndexing, Affirmations, Drafting, Incoming Review, Matching and Chasing Should be aware of CFTC, EMIR guidelines Should be aware of the upstream and downstream activities and its implications Should be aware of electronic confirmation platforms like Markitwire, DTCC Should have basic product knowledge for Fixed Income, CDS, IRS, Equity Swaps, Equity Options, FX Forward, FX Options, Commodities Should able to communicate effectively with global counterparties and trade support groups to explain, resolve discrepancies & breaks Ability to work under pressure to manage multiple deadlines & cut-offs throughout the day Should have hands on experience on Excel (Basic as well as Advance) Willingness to continuously learn, upgrade skills and stay relevant to business demands Should be able to work with teams across time-zones and cultures Should be organized, detail oriented, flexible, self-starter & highly motivated Should be able to act fast and decisively when dealing with critical situations ability to read situations and act in minutes Should be good with numbers and ability to derive information from data Should be excellent multi-tasking, creative problem solving and a good team player Financial Products Knowhow: Fixed Income (Interest Rate Swap & Credit Default Swaps), Equity Swaps, Equity Options, FX Forward, FX Option, NDF, Accumulators, etc. Tools/industry utilities Preferred hands-on & understanding of Confirmation workflows, DTCC, Markitwire, etc. Reporting/Client Management: We follow a practice of managing reports & matrices within deadlines and with 100% accuracy. Understanding the requirements, data to be used & distribution list on the reports. Reporting the BAU & KRIs to senior management & client. We give utmost priority to our clients and their requirements, adhere to the requirements and follow a strict procedure of reporting Other : Knowledge of/prior experience with offshoring processes and methodologies highly preferred Seeking a challenging new position in a dynamic high growth company and industry Should be good with logical and quantitative abilities Excellent interpersonal skills ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team Role and Responsibility: As part of our Confirmations management team, you will be managing a team of 5-6 members and will be responsible for meeting KPIs and SLAs which are defined in the process. You will be primary point of contact with our client partners for any BAU related queries, escalation requirements and to improve processes and controls that build capacity and scale. Your role will be to execute process functions and liaise with Middle office and counter parties for multiple OTC products. Supporting managers in handling daily issues and assume the role of a process SME. Handling and resolving queries related to confirmation by the data provided to you by the system & counter parties. Independently handle clients establish self as a valued partner Independently handle all client escalations and lead mitigation steps to prevent future escalations Grooming As and SAs to manage process and risk effectively Set goals and targets for team and give effective feedbacks on performance Build domain expertise and lead from the front Training, delivery management, mentoring Help knowledge management endeavour by sharing process knowledge and best practices within the teams minimize program dependence on self and other key member Should be able to work with business partners of knowledge management, talent acquisition & quality teams for an excellent compliance
Posted 1 week ago
2.0 - 3.0 years
4 - 5 Lacs
Bhiwani
Work from Office
Minimum Academic Qualifications Graduation (B. ComBBM) Post Graduation (M.Com/MBA/PGDM) Experience Span: 2 to 3 years of experience in handling a team of a minimum of 5-6 members with experience in Confirmations, Reconciliation and an overall experience of 3 to 5 years Process/Activities with Experience: Should have understanding of Confirmations activities likeIndexing, Affirmations, Drafting, Incoming Review, Matching and Chasing Should be aware of CFTC, EMIR guidelines Should be aware of the upstream and downstream activities and its implications Should be aware of electronic confirmation platforms like Markitwire, DTCC Should have basic product knowledge for Fixed Income, CDS, IRS, Equity Swaps, Equity Options, FX Forward, FX Options, Commodities Should able to communicate effectively with global counterparties and trade support groups to explain, resolve discrepancies & breaks Ability to work under pressure to manage multiple deadlines & cut-offs throughout the day Should have hands on experience on Excel (Basic as well as Advance) Willingness to continuously learn, upgrade skills and stay relevant to business demands Should be able to work with teams across time-zones and cultures Should be organized, detail oriented, flexible, self-starter & highly motivated Should be able to act fast and decisively when dealing with critical situations ability to read situations and act in minutes Should be good with numbers and ability to derive information from data Should be excellent multi-tasking, creative problem solving and a good team player Financial Products Knowhow: Fixed Income (Interest Rate Swap & Credit Default Swaps), Equity Swaps, Equity Options, FX Forward, FX Option, NDF, Accumulators, etc. Tools/industry utilities Preferred hands-on & understanding of Confirmation workflows, DTCC, Markitwire, etc. Reporting/Client Management: We follow a practice of managing reports & matrices within deadlines and with 100% accuracy. Understanding the requirements, data to be used & distribution list on the reports. Reporting the BAU & KRIs to senior management & client. We give utmost priority to our clients and their requirements, adhere to the requirements and follow a strict procedure of reporting Other : Knowledge of/prior experience with offshoring processes and methodologies highly preferred Seeking a challenging new position in a dynamic high growth company and industry Should be good with logical and quantitative abilities Excellent interpersonal skills ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team Role and Responsibility: As part of our Confirmations management team, you will be managing a team of 5-6 members and will be responsible for meeting KPIs and SLAs which are defined in the process. You will be primary point of contact with our client partners for any BAU related queries, escalation requirements and to improve processes and controls that build capacity and scale. Your role will be to execute process functions and liaise with Middle office and counter parties for multiple OTC products. Supporting managers in handling daily issues and assume the role of a process SME. Handling and resolving queries related to confirmation by the data provided to you by the system & counter parties. Independently handle clients establish self as a valued partner Independently handle all client escalations and lead mitigation steps to prevent future escalations Grooming As and SAs to manage process and risk effectively Set goals and targets for team and give effective feedbacks on performance Build domain expertise and lead from the front Training, delivery management, mentoring Help knowledge management endeavour by sharing process knowledge and best practices within the teams minimize program dependence on self and other key member Should be able to work with business partners of knowledge management, talent acquisition & quality teams for an excellent compliance
Posted 1 week ago
2.0 - 3.0 years
4 - 5 Lacs
Panchkula
Work from Office
Minimum Academic Qualifications Graduation (B. ComBBM) Post Graduation (M.Com/MBA/PGDM) Experience Span: 2 to 3 years of experience in handling a team of a minimum of 5-6 members with experience in Confirmations, Reconciliation and an overall experience of 3 to 5 years Process/Activities with Experience: Should have understanding of Confirmations activities likeIndexing, Affirmations, Drafting, Incoming Review, Matching and Chasing Should be aware of CFTC, EMIR guidelines Should be aware of the upstream and downstream activities and its implications Should be aware of electronic confirmation platforms like Markitwire, DTCC Should have basic product knowledge for Fixed Income, CDS, IRS, Equity Swaps, Equity Options, FX Forward, FX Options, Commodities Should able to communicate effectively with global counterparties and trade support groups to explain, resolve discrepancies & breaks Ability to work under pressure to manage multiple deadlines & cut-offs throughout the day Should have hands on experience on Excel (Basic as well as Advance) Willingness to continuously learn, upgrade skills and stay relevant to business demands Should be able to work with teams across time-zones and cultures Should be organized, detail oriented, flexible, self-starter & highly motivated Should be able to act fast and decisively when dealing with critical situations ability to read situations and act in minutes Should be good with numbers and ability to derive information from data Should be excellent multi-tasking, creative problem solving and a good team player Financial Products Knowhow: Fixed Income (Interest Rate Swap & Credit Default Swaps), Equity Swaps, Equity Options, FX Forward, FX Option, NDF, Accumulators, etc. Tools/industry utilities Preferred hands-on & understanding of Confirmation workflows, DTCC, Markitwire, etc. Reporting/Client Management: We follow a practice of managing reports & matrices within deadlines and with 100% accuracy. Understanding the requirements, data to be used & distribution list on the reports. Reporting the BAU & KRIs to senior management & client. We give utmost priority to our clients and their requirements, adhere to the requirements and follow a strict procedure of reporting Other : Knowledge of/prior experience with offshoring processes and methodologies highly preferred Seeking a challenging new position in a dynamic high growth company and industry Should be good with logical and quantitative abilities Excellent interpersonal skills ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team Role and Responsibility: As part of our Confirmations management team, you will be managing a team of 5-6 members and will be responsible for meeting KPIs and SLAs which are defined in the process. You will be primary point of contact with our client partners for any BAU related queries, escalation requirements and to improve processes and controls that build capacity and scale. Your role will be to execute process functions and liaise with Middle office and counter parties for multiple OTC products. Supporting managers in handling daily issues and assume the role of a process SME. Handling and resolving queries related to confirmation by the data provided to you by the system & counter parties. Independently handle clients establish self as a valued partner Independently handle all client escalations and lead mitigation steps to prevent future escalations Grooming As and SAs to manage process and risk effectively Set goals and targets for team and give effective feedbacks on performance Build domain expertise and lead from the front Training, delivery management, mentoring Help knowledge management endeavour by sharing process knowledge and best practices within the teams minimize program dependence on self and other key member Should be able to work with business partners of knowledge management, talent acquisition & quality teams for an excellent compliance
Posted 1 week ago
2.0 - 3.0 years
4 - 5 Lacs
Dombivli
Work from Office
Shift Timings: APAC (6 AM to 3 PM IST) EMEA (1 PM to 10 PM IST) NAM (6:30 PM to 3:30 PM IST) Minimum Academic Qualifications Graduation (B. ComBBM) Post Graduation (M.Com/MBA/PGDM) Experience Span: 2 to 3 years of experience in handling a team of a minimum of 5-6 members with experience in Confirmations, Reconciliation and an overall experience of 3 to 5 years Process/Activities with Experience: Should have understanding of Confirmations activities likeIndexing, Affirmations, Drafting, Incoming Review, Matching and Chasing Should be aware of CFTC, EMIR guidelines Should be aware of the upstream and downstream activities and its implications Should be aware of electronic confirmation platforms like Markitwire, DTCC Should have basic product knowledge for Fixed Income, CDS, IRS, Equity Swaps, Equity Options, FX Forward, FX Options, Commodities Should able to communicate effectively with global counterparties and trade support groups to explain, resolve discrepancies & breaks Ability to work under pressure to manage multiple deadlines & cut-offs throughout the day Should have hands on experience on Excel (Basic as well as Advance) Willingness to continuously learn, upgrade skills and stay relevant to business demands Should be able to work with teams across time-zones and cultures Should be organized, detail oriented, flexible, self-starter & highly motivated Should be able to act fast and decisively when dealing with critical situations ability to read situations and act in minutes Should be good with numbers and ability to derive information from data Should be excellent multi-tasking, creative problem solving and a good team player Financial Products Knowhow: Fixed Income (Interest Rate Swap & Credit Default Swaps), Equity Swaps, Equity Options, FX Forward, FX Option, NDF, Accumulators, etc. Tools/industry utilities Preferred hands-on & understanding of Confirmation workflows, DTCC, Markitwire, etc. Reporting/Client Management: We follow a practice of managing reports & matrices within deadlines and with 100% accuracy. Understanding the requirements, data to be used & distribution list on the reports. Reporting the BAU & KRIs to senior management & client. We give utmost priority to our clients and their requirements, adhere to the requirements and follow a strict procedure of reporting Other : Knowledge of/prior experience with offshoring processes and methodologies highly preferred Seeking a challenging new position in a dynamic high growth company and industry Should be good with logical and quantitative abilities Excellent interpersonal skills ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team Role and Responsibility: As part of our Confirmations management team, you will be managing a team of 5-6 members and will be responsible for meeting KPIs and SLAs which are defined in the process. You will be primary point of contact with our client partners for any BAU related queries, escalation requirements and to improve processes and controls that build capacity and scale. Your role will be to execute process functions and liaise with Middle office and counter parties for multiple OTC products. Supporting managers in handling daily issues and assume the role of a process SME. Handling and resolving queries related to confirmation by the data provided to you by the system & counter parties. Independently handle clients establish self as a valued partner Independently handle all client escalations and lead mitigation steps to prevent future escalations Grooming As and SAs to manage process and risk effectively Set goals and targets for team and give effective feedbacks on performance Build domain expertise and lead from the front Training, delivery management, mentoring Help knowledge management endeavour by sharing process knowledge and best practices within the teams minimize program dependence on self and other key member Should be able to work with business partners of knowledge management, talent acquisition & quality teams for an excellent compliance
Posted 1 week ago
2.0 - 3.0 years
4 - 5 Lacs
Tiruppur
Work from Office
Shift Timings: APAC (6 AM to 3 PM IST) EMEA (1 PM to 10 PM IST) NAM (6:30 PM to 3:30 PM IST) Minimum Academic Qualifications Graduation (B. ComBBM) Post Graduation (M.Com/MBA/PGDM) Experience Span: 2 to 3 years of experience in handling a team of a minimum of 5-6 members with experience in Confirmations, Reconciliation and an overall experience of 3 to 5 years Process/Activities with Experience: Should have understanding of Confirmations activities likeIndexing, Affirmations, Drafting, Incoming Review, Matching and Chasing Should be aware of CFTC, EMIR guidelines Should be aware of the upstream and downstream activities and its implications Should be aware of electronic confirmation platforms like Markitwire, DTCC Should have basic product knowledge for Fixed Income, CDS, IRS, Equity Swaps, Equity Options, FX Forward, FX Options, Commodities Should able to communicate effectively with global counterparties and trade support groups to explain, resolve discrepancies & breaks Ability to work under pressure to manage multiple deadlines & cut-offs throughout the day Should have hands on experience on Excel (Basic as well as Advance) Willingness to continuously learn, upgrade skills and stay relevant to business demands Should be able to work with teams across time-zones and cultures Should be organized, detail oriented, flexible, self-starter & highly motivated Should be able to act fast and decisively when dealing with critical situations ability to read situations and act in minutes Should be good with numbers and ability to derive information from data Should be excellent multi-tasking, creative problem solving and a good team player Financial Products Knowhow: Fixed Income (Interest Rate Swap & Credit Default Swaps), Equity Swaps, Equity Options, FX Forward, FX Option, NDF, Accumulators, etc. Tools/industry utilities Preferred hands-on & understanding of Confirmation workflows, DTCC, Markitwire, etc. Reporting/Client Management: We follow a practice of managing reports & matrices within deadlines and with 100% accuracy. Understanding the requirements, data to be used & distribution list on the reports. Reporting the BAU & KRIs to senior management & client. We give utmost priority to our clients and their requirements, adhere to the requirements and follow a strict procedure of reporting Other : Knowledge of/prior experience with offshoring processes and methodologies highly preferred Seeking a challenging new position in a dynamic high growth company and industry Should be good with logical and quantitative abilities Excellent interpersonal skills ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team Role and Responsibility: As part of our Confirmations management team, you will be managing a team of 5-6 members and will be responsible for meeting KPIs and SLAs which are defined in the process. You will be primary point of contact with our client partners for any BAU related queries, escalation requirements and to improve processes and controls that build capacity and scale. Your role will be to execute process functions and liaise with Middle office and counter parties for multiple OTC products. Supporting managers in handling daily issues and assume the role of a process SME. Handling and resolving queries related to confirmation by the data provided to you by the system & counter parties. Independently handle clients establish self as a valued partner Independently handle all client escalations and lead mitigation steps to prevent future escalations Grooming As and SAs to manage process and risk effectively Set goals and targets for team and give effective feedbacks on performance Build domain expertise and lead from the front Training, delivery management, mentoring Help knowledge management endeavour by sharing process knowledge and best practices within the teams minimize program dependence on self and other key member Should be able to work with business partners of knowledge management, talent acquisition & quality teams for an excellent compliance
Posted 1 week ago
2.0 - 3.0 years
4 - 5 Lacs
Manesar
Work from Office
Shift Timings: APAC (6 AM to 3 PM IST) EMEA (1 PM to 10 PM IST) NAM (6:30 PM to 3:30 PM IST) Minimum Academic Qualifications Graduation (B. ComBBM) Post Graduation (M.Com/MBA/PGDM) Experience Span: 2 to 3 years of experience in handling a team of a minimum of 5-6 members with experience in Confirmations, Reconciliation and an overall experience of 3 to 5 years Process/Activities with Experience: Should have understanding of Confirmations activities likeIndexing, Affirmations, Drafting, Incoming Review, Matching and Chasing Should be aware of CFTC, EMIR guidelines Should be aware of the upstream and downstream activities and its implications Should be aware of electronic confirmation platforms like Markitwire, DTCC Should have basic product knowledge for Fixed Income, CDS, IRS, Equity Swaps, Equity Options, FX Forward, FX Options, Commodities Should able to communicate effectively with global counterparties and trade support groups to explain, resolve discrepancies & breaks Ability to work under pressure to manage multiple deadlines & cut-offs throughout the day Should have hands on experience on Excel (Basic as well as Advance) Willingness to continuously learn, upgrade skills and stay relevant to business demands Should be able to work with teams across time-zones and cultures Should be organized, detail oriented, flexible, self-starter & highly motivated Should be able to act fast and decisively when dealing with critical situations ability to read situations and act in minutes Should be good with numbers and ability to derive information from data Should be excellent multi-tasking, creative problem solving and a good team player Financial Products Knowhow: Fixed Income (Interest Rate Swap & Credit Default Swaps), Equity Swaps, Equity Options, FX Forward, FX Option, NDF, Accumulators, etc. Tools/industry utilities Preferred hands-on & understanding of Confirmation workflows, DTCC, Markitwire, etc. Reporting/Client Management: We follow a practice of managing reports & matrices within deadlines and with 100% accuracy. Understanding the requirements, data to be used & distribution list on the reports. Reporting the BAU & KRIs to senior management & client. We give utmost priority to our clients and their requirements, adhere to the requirements and follow a strict procedure of reporting Other : Knowledge of/prior experience with offshoring processes and methodologies highly preferred Seeking a challenging new position in a dynamic high growth company and industry Should be good with logical and quantitative abilities Excellent interpersonal skills ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team Role and Responsibility: As part of our Confirmations management team, you will be managing a team of 5-6 members and will be responsible for meeting KPIs and SLAs which are defined in the process. You will be primary point of contact with our client partners for any BAU related queries, escalation requirements and to improve processes and controls that build capacity and scale. Your role will be to execute process functions and liaise with Middle office and counter parties for multiple OTC products. Supporting managers in handling daily issues and assume the role of a process SME. Handling and resolving queries related to confirmation by the data provided to you by the system & counter parties. Independently handle clients establish self as a valued partner Independently handle all client escalations and lead mitigation steps to prevent future escalations Grooming As and SAs to manage process and risk effectively Set goals and targets for team and give effective feedbacks on performance Build domain expertise and lead from the front Training, delivery management, mentoring Help knowledge management endeavour by sharing process knowledge and best practices within the teams minimize program dependence on self and other key member Should be able to work with business partners of knowledge management, talent acquisition & quality teams for an excellent compliance
Posted 1 week ago
2.0 - 3.0 years
4 - 5 Lacs
Hyderabad
Work from Office
Shift Timings: APAC (6 AM to 3 PM IST) EMEA (1 PM to 10 PM IST) NAM (6:30 PM to 3:30 PM IST) Minimum Academic Qualifications Graduation (B. ComBBM) Post Graduation (M.Com/MBA/PGDM) Experience Span: 2 to 3 years of experience in handling a team of a minimum of 5-6 members with experience in Confirmations, Reconciliation and an overall experience of 3 to 5 years Process/Activities with Experience: Should have understanding of Confirmations activities likeIndexing, Affirmations, Drafting, Incoming Review, Matching and Chasing Should be aware of CFTC, EMIR guidelines Should be aware of the upstream and downstream activities and its implications Should be aware of electronic confirmation platforms like Markitwire, DTCC Should have basic product knowledge for Fixed Income, CDS, IRS, Equity Swaps, Equity Options, FX Forward, FX Options, Commodities Should able to communicate effectively with global counterparties and trade support groups to explain, resolve discrepancies & breaks Ability to work under pressure to manage multiple deadlines & cut-offs throughout the day Should have hands on experience on Excel (Basic as well as Advance) Willingness to continuously learn, upgrade skills and stay relevant to business demands Should be able to work with teams across time-zones and cultures Should be organized, detail oriented, flexible, self-starter & highly motivated Should be able to act fast and decisively when dealing with critical situations ability to read situations and act in minutes Should be good with numbers and ability to derive information from data Should be excellent multi-tasking, creative problem solving and a good team player Financial Products Knowhow: Fixed Income (Interest Rate Swap & Credit Default Swaps), Equity Swaps, Equity Options, FX Forward, FX Option, NDF, Accumulators, etc. Tools/industry utilities Preferred hands-on & understanding of Confirmation workflows, DTCC, Markitwire, etc. Reporting/Client Management: We follow a practice of managing reports & matrices within deadlines and with 100% accuracy. Understanding the requirements, data to be used & distribution list on the reports. Reporting the BAU & KRIs to senior management & client. We give utmost priority to our clients and their requirements, adhere to the requirements and follow a strict procedure of reporting Other : Knowledge of/prior experience with offshoring processes and methodologies highly preferred Seeking a challenging new position in a dynamic high growth company and industry Should be good with logical and quantitative abilities Excellent interpersonal skills ability to network and earn confidence of diverse Client personnel plus interaction with and management of eClerx India based operations team Role and Responsibility: As part of our Confirmations management team, you will be managing a team of 5-6 members and will be responsible for meeting KPIs and SLAs which are defined in the process. You will be primary point of contact with our client partners for any BAU related queries, escalation requirements and to improve processes and controls that build capacity and scale. Your role will be to execute process functions and liaise with Middle office and counter parties for multiple OTC products. Supporting managers in handling daily issues and assume the role of a process SME. Handling and resolving queries related to confirmation by the data provided to you by the system & counter parties. Independently handle clients establish self as a valued partner Independently handle all client escalations and lead mitigation steps to prevent future escalations Grooming As and SAs to manage process and risk effectively Set goals and targets for team and give effective feedbacks on performance Build domain expertise and lead from the front Training, delivery management, mentoring Help knowledge management endeavour by sharing process knowledge and best practices within the teams minimize program dependence on self and other key member Should be able to work with business partners of knowledge management, talent acquisition & quality teams for an excellent compliance
Posted 1 week ago
0.0 - 1.0 years
0 Lacs
Bengaluru
Work from Office
Essential Qualification & Experience: 1. MBA, BBA, or Engineering graduate, from a reputed institute, having 0-1 years of overall work experience, preferably in product management/business analysis Preferred Qualification & Experience: 1. Worked in a start-up 2. Exposure to Ecommerce Tech Essential Soft Skills: 1. Problem-solving mindset 2. Attitude to learn and execute quickly 3. Sharp business mind 4. High work ethics and integrity 5. High adaptability & Collaboration skills 6. Ability to think out of the box 7. Strong communication, documentation, and presentation skills 8. Cross-team collaboration & multitasking Preferred Soft Skills: 1. Research-oriented executor Essential Functional & Technical Skills: 1. Interest or basic understanding of ecommerce, analytics, supply chain, Supplier relationship management 2. Ability to work on process definitions and process re-reengineering for omnichannel journey for Manufacturing, retail, CPG, and logistics 3. Translating requirements from client and business stakeholders, applying business value framework to derive value of a requirement, and translating it into detail for the technical team 4. Fair understanding of JIRA, Agile & Scrum 5. Self-management to meet product goals and deliverables 6. Being detail-oriented and capable of delivering a high level of accuracy 7. Understanding and using data to make decisions 8. Proficiency in MS Excel & Word Preferred Functional & Technical Skills: 1. Key interest in E-Commerce is a plus 2. Business consulting skills 3. Product domain knowledge is a plus 4. Basic SQL knowledge is a plus Position Summary: Product analysts will perform market research and analyze market data, identifying consumer behaviors and trends for ecommerce analytics. He or she will make recommendations to the product management leadership on improvement areas in the product and its business value. The product analyst will also continuously monitor product performance and usage, analyze feedback from customers, work with the product manager/analyst to derive value of the requirement, and convert it into detailed requirements for execution by the platform teams. He/she will also be responsible for thorough testing of the product regularly or post a new release and report bugs if required. Responsibilities (not the inclusive list) 1. Performs market research and collects customer feedback 2. Evaluates products and forecasts performance 3. Monitors product performance Monitor key product metrics and performance indicators. Conduct regular evaluations to assess product performance against goals and benchmarks. Conduct feature & data testing. 4. Analyzing consumer behavior, usage, and industry trends 5. Requirement Gathering Collaborate with stakeholders to gather and document product requirements. Conduct interviews, workshops, and surveys & feedback sessions to understand user and business needs. Translate requirements into clear and actionable user stories or product specifications. Give KT or demo to the testing team on the new release. 6. You will integrate with engineering teams (UI, backend, integration, data & QA teams), product team (UX and product management), external vendors/partners to provide a high degree of user engagement and workflows for eCommerce, Supply Chain Engagements, B2C, B2B, B2B2C processes, etc. 7. A/B Testing Plan, execute, and analyze A/B tests to evaluate the impact of changes or new features. Use data from A/B tests to make data-driven decisions and optimize the product. 8. Building and maintaining relationships with key stakeholders, customers, etc.
Posted 1 week ago
8.0 - 11.0 years
35 - 37 Lacs
Kolkata, Ahmedabad, Bengaluru
Work from Office
Dear Candidate, We are hiring a Data Analytics Engineer to design data models, build ETL pipelines, and deliver analytical solutions to support data-driven decisions. Key Responsibilities: Develop and maintain data pipelines for analytics and reporting. Design data warehouses or data lakes to support BI tools. Implement data quality, validation, and governance processes. Collaborate with business teams to translate requirements into datasets. Optimize query performance for large-scale analytics. Required Skills & Qualifications: Strong SQL and experience with data warehouse platforms (Snowflake, Redshift, BigQuery). Proficiency in Python or Scala for data processing. Knowledge of ETL tools (Airflow, Talend, dbt). Experience with BI tools (Tableau, Power BI, Looker) is a plus. Understanding of data modeling (star/snowflake schema, normalization). Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Kandi Srinivasa Reddy Delivery Manager Integra Technologies
Posted 1 week ago
3.0 - 6.0 years
4 - 8 Lacs
Pune
Work from Office
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities,collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow.Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your Role Should have 5+ years of experience in Informatica PowerCenter Strong knowledge of ETL concepts, Data Warehouse architecture and best practices Should be well versed with different file Formats for parsing files like Flat File, XML, JSON, and various source systems for integration. Must have hands-on development as individual contributor in at least 2 Project Lifecycles (Data Warehouse/Data Mart/Data Migration) with client facing environment Your Profile Design, develop, Unit Testing, Deployment, Support Data applications and Infrastructure utilizing various technologies to process large volumes of data. Strong Technical and Functional understanding of RDBMS DWH-BI knowledge. Should have implemented- error handling, exception handling and Audit balance control framework. Good knowledge either Unix/Shell or Python scripting and scheduling tool Strong SQL, PL/SQL Skills, data analytics and performance tuning capabilities. Good to have knowledge of Cloud platform and technologies What You'll love about working here We recognize the significance of flexible work arragemnets to provide support.Be it remote work, or flexible work hours. You will get an enviorment to maintain healthy work life balance. At the heart of our misssion is your career growth. our Array of career growth programs and diverse professions are crafted to spport you in exploring a world of opportuneties Euip Yourself with valulable certification in the latest technlogies such as unix,Sql. Skills (competencies)
Posted 1 week ago
2.0 - 7.0 years
3 - 8 Lacs
Pune
Work from Office
Hiring for a Data Science Trainer! Experience : 2yr+ Salary: As per company norms Location : Chinchwad and Shivajinagar, Pune - Maharashtra Joining: Immediate/15 days Industry Type: Education / Training Department: Trainer/ Teaching Faculty Work Mode: Work From Office (Full time Job) Skills : Python, Machine Learning, AI, NLP, Deep Learning, Power BI, SQL, Tableau, pytorch, data engineering, data science, data analytics etc Job Description:- Candidates must have the ability to take both theory and practical sessions. Should have excellent knowledge on Python Data Science technologies. Should be able to teach Machine learning, deep learning, artificial Intelligence, SQL, Django Able to resolve students' queries,dynamic personality. We expect good communication and presentation skills. Able to explain complex subjects in a clear and interesting way. Should be flexible to conduct Weekend Batches as well as Weekday Batches. Responsibilities and Duties:- Devise technical training programs according to organizational requirements. Produce training schedules and classroom agenda & execute training sessions Determine course content according to objectives. Prepare training material (presentations, worksheets etc.) Keep and report data on completed courses, absences, issues etc. Observe and evaluate results of training programs. Determine overall effectiveness of programs and make improvements. This is an exciting opportunity for a results-driven professional. If you have a passion, we encourage you to apply. Apply Now: Drop your resume on 7360000325 or rkamthe@sevenmentor.com.
Posted 1 week ago
3.0 - 7.0 years
25 - 40 Lacs
Mumbai
Work from Office
Key Responsibilities: Data Analytics & Data Science Build and lead the data analytics and data science function to extract actionable insights across the customer lifecycle from sourcing and underwriting to collections and retention. Drive predictive modelling, credit scoring models, and risk analytics to improve decision-making. Develop robust dashboards and MIS systems for business teams, risk, compliance, and leadership. Ensure data governance, quality, and integrity across systems and touchpoints. Innovation & Strategy Identify and pilot emerging technologies (AI/ML, OCR, geotagging, etc.) relevant to the affordable housing ecosystem. Promote a culture of innovation and experimentation across business and technology teams. Align digital and data innovation with business objectives such as reducing cost of acquisition, faster TAT, better credit decisioning, and deeper financial inclusion. Product IT Own the IT product roadmap across core lending platforms (LOS, LMS), customer apps, and partner integrations (APIs). Work closely with business and operations to translate functional requirements into scalable digital solutions. Ensure product enhancements are aligned with compliance, scalability, and user experience goals. Cybersecurity & Data Compliance Oversee information security protocols and ensure adherence to data privacy laws (e.g., RBI guidelines, DPDP Act). Collaborate with compliance and risk functions to maintain IT audit and regulatory readiness. Preferred Qualities: Passion for financial inclusion and the role of technology in solving grassroots challenges. Ability to build and mentor diverse, cross-functional teams. Entrepreneurial mindset with a structured approach to innovation and change management.
Posted 1 week ago
3.0 - 6.0 years
15 - 20 Lacs
Gurugram, Bengaluru
Work from Office
What You Will Do Work closely with teams across the company to understand their data requirements and develop solutions that allow them to make data-backed decisions Build, maintain and enhance self-serve data products such as dashboards and tables to reduce time to insights and for tracking product group KPIs Identify key metrics and conduct rigorous exploratory data analysis to enable decision making and business prioritization for senior-level stakeholders Communicate findings through well documented analyses and visualizations Design, run and measure experiments to test business hypotheses Manage a team of 2-5 data analysts - coach them, support them and set them up for success What You Will Need Bachelor's Degree in Science, Engineering, IT and Mathematics from top-tier colleges 7+ years of professional experience in data analytics and business intelligence 2+ years of people management experience Strong understanding of database designs & ETL principles Strong hands on experience with SQL, Python/R Experience in working with analytics tools like Power BI, Tableau & Google Analytics in building dashboards and performance score cards. Strong capability to understand business problems in the context of an Omni Channel Retail and use data to solve them Strong stakeholder management skills and assertively manage expectations and negotiate Excellent communication, team-work and problem-solving skills. Basic knowledge of machine learning techniques like Regression, Classication etc.
Posted 1 week ago
13.0 - 16.0 years
15 - 18 Lacs
Bengaluru
Work from Office
The Role We are seeking an experienced Scrum Manager to lead the Agile execution of a complex data management transformation program with a focus on converting from legacy applications to modern data analytics, incorporating Alteryx This role will oversee multiple Agile teams tasked with migrating from a legacy environment to an Alteryx-based solution The ideal candidate will have a strong background in leading Agile teams in data-driven environments and experience with delivering complex data transformation programs Target start date: September 2025 Hybrid model 3 days at Bangalore Office, India Salary range: 32,00,000 to 45,00,000 INR Responsibilities Agile Leadership: Oversee multiple Agile teams to ensure effective implementation of a data transformation program Scrum Facilitation: Lead Scrum ceremonies (stand-ups, sprint planning, reviews, retrospectives) across teams, ensuring alignment with program goals Team Coaching: Mentor teams in Agile and Scrum practices to improve delivery, quality, and continuous improvement Cross-Team Coordination: Manage dependencies and collaboration between technical and business teams to align efforts Stakeholder Alignment: Work closely with Stakeholders and business leaders to prioritise needs and ensure governance and compliance in data handling Impediment Resolution: Remove blockers to keep teams on track, enabling them to meet critical milestones Progress Tracking: Use Agile metrics to monitor and communicate progress, risks, and issues to senior management Governance and Compliance: Ensure that client data governance and regulatory compliance are embedded in the transformation program Culture of Collaboration: Foster a culture of accountability, innovation, and self-organisation Continuous Improvement: Lead retrospectives to drive efficiency, quality, and team dynamics improvements What We're Looking For In Our Applicants Certified Scrum Master (CSM) or equivalent Agile certification required; additional certifications such as SAFe or PMP-ACP preferred 8+ years of experience in a Scrum Manager, Scrum Master, or Agile Program Manager role, specifically within data management or large-scale transformation initiatives Experience with Alteryx and SQL technologies Ability to align data-related initiatives with business outcomes Proven experience managing multiple Agile teams within complex, cross-functional programs, particularly in data transformation projects Strong leadership and communication skills, with experience in coaching Agile teams and engaging with stakeholders at all levels, from team members to senior leadership Excellent problem-solving and conflict-resolution skills, capable of navigating complex technical challenges and aligning team efforts toward shared goals Proficiency in Agile tools and techniques, including JIRA, Confluence, or similar platforms Why Keyrus Joining Keyrus means joining a market leader in the Data Intelligence field and an (inter)national player in Management Consultancy and Digital Experience You will be part of a young and ever learning enterprise with an established international network of thought leading professionals driven by bridging the gap between innovation and business You get the opportunity to meet specialised and professional consultants in a multicultural ecosystem Keyrus gives you the opportunity to showcase your talents and potential, to build up experience through working with our clients, with the opportunity to grow depending on your capabilities and affinities, in a great working and dynamic atmosphere Keyrus UK Benefits Competitive holiday allowance Very comprehensive Private Medical Plan Flexible working patterns Workplace Pension Scheme Sodexo Lifestyle Benefits Discretionary Bonus Scheme Referral Bonus Scheme Training & Development via KLX (Keyrus Learning Experience)
Posted 1 week ago
4.0 - 7.0 years
13 - 18 Lacs
Bengaluru
Work from Office
Transport is at the core of modern society Imagine using your expertise to shape sustainable transport and infrastructure solutions for the futureIf you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match Whats it like to work with Volvo Group ?The Volvo Group culture is defined by a set of five carefully chosen valuesCustomer success, Trust, Passion, Change, and Performance These values guide our day-to-day behavior and drive our decision-making at all levels of the organization They express our shared beliefs across countries and entities to form the basis for a high-performing culture that can help maximize the full potential of the organization Our company values help guide us on that journey? You will be part of our true global team that creates great results through amazing people, strong relationships, and a high-performance culture We are on our Digital transformation journey, ready to create the future What will you be doing Partner with business as a strategic HR partner to drive Digital & IT transformation and organizational change Anchor HR Processes such as merit reviews, promotional assessments, talent management and action plans resulting from employee feedback Use HR analytics and AI-driven insights to support workforce planning, performance trends, and decision-making Partner with business leaders to understand current and future skill/capability needs, including digital skill gaps Champion change initiatives, organizational values and culture; Improve organizational leadership and effectiveness Provide guidance and coaching to business unit management that will enable them to be more successful as they lead their teams Liase with recruiting team to get the right talent on board for the business unit Develop and support retention strategies for critical talent using data-backed insights Collaborate with the Talent Management team to design and implement strategies for identifying and developing high-potential, diverse talent Advise and act on any performance or employee relations issues at a senior level Integrate and partner with HR colleagues in the COE teams You will also lead and participate in cross-group and company wide assignments What are we looking for 10+ years of strong HR experience with a proven track record as an HR Business Partner Strategic thinker and proactive problem solver with experience using data analytics and AI tools in HR (e-g , for engagement, attrition, performance) Strong ability to engage and influence senior business leaders and stakeholders Experience of working cross functionally within all specialist HR functions with demonstrated collaboration & teamwork Capable of operating across the full HR spectrum?strategic, operational, and tactical Ability to set high personal goals and work independently Open to challenging the status quo; eager to learn, unlearn, and relearn in a digital HR landscape Experience working with Global teams and managing cross cultural dimensions will be an added advantage Exposure to HRIS systems, AI-enabled tools, and predictive HR models is preferred Ready for the next move If you are curious to explore how we put our words into actions, follow us on LinkedIn and volvogroup, Last Application Date 4th July 2025 We value your data privacy and therefore do not accept applications via mail Who We Are And What We Believe In We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions Fulfilling our mission creates countless career opportunities for talents across the groups leading brands and entities Applying to this job offers you the opportunity to join Volvo Group Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation We are passionate about what we do, and we thrive on teamwork We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment Group Digital & IT is the hub for digital development within Volvo Group Imagine yourself working with cutting-edge technologies in a global team, represented in more than 30 countries We are dedicated to leading the way of tomorrows transport solutions, guided by a strong customer mindset and high level of curiosity, both as individuals and as a team Here, you will thrive in your career in an environment where your voice is heard and your ideas matter
Posted 1 week ago
0.0 - 1.0 years
0 - 1 Lacs
Thiruvananthapuram
Work from Office
Basics of robotics system Exposure to automation and embedded Programming skills ( python, C/C++..) Good communication and team work Robotics Research and Development STEAM/ AI Trainer 3D printing, designing AI & ML
Posted 1 week ago
8.0 - 13.0 years
30 - 45 Lacs
Goregaon, Mumbai (All Areas)
Work from Office
JD for Lead - Data Analytics. Experience - Minimum 8+ years in Model Development / Data Science Roles with Post Graduation Company - Aditya Birla capital Ltd Location - Goregaon. Job Summary: We are seeking an experienced and visionary Lead of Data and Analytics to lead our data-driven initiatives and drive strategic decision-making within our organization. As a key member of the leadership team, you will oversee the development, implementation, and management of our data and analytics strategy. You will play a pivotal role in transforming our data into actionable insights that enhance our business performance, improve customer experience, and drive innovation in our financial products and services. Key Responsibilities: 1. Strategic Leadership: - Develop and execute a comprehensive data and analytics strategy aligned with the organizations business goals. - Drive a data-driven culture across the organization by promoting the use of data and analytics in decision-making processes. 2. Data Management: - Oversee the collection, storage, and management of data from various sources, ensuring data quality and integrity. - Implement data governance frameworks and best practices to ensure compliance with regulations and industry standards. 3. Analytics and Insights: - Lead the analytics team in performing advanced analytics, including predictive modelling, risk modelling & assessment, and customer segmentation Analytics. - Transform complex data into easy-to-understand insights and actionable recommendations for stakeholders. 4. Collaboration: - Work closely with cross-functional teams, including marketing, risk management, finance, and operations, to address business challenges using data insights. - Collaborate with IT teams to ensure the proper infrastructure and tools are in place for effective data collection and analysis. 5. Team Leadership: - Build and lead a high-performing data and analytics team, fostering a culture of continuous learning and development. - Mentor and guide team members in utilizing advanced analytics techniques and tools. 6. Stakeholder Engagement: - Present findings and recommendations to senior management and stakeholders, translating technical information into clear business language. - Engage with external partners and industry experts to stay updated on emerging trends and technologies in data and analytics. 7. Performance Metrics: - Define key performance indicators (KPIs) to measure the effectiveness of data initiatives and analytics programs. - Monitor and report on the progress and outcomes of analytics projects.
Posted 1 week ago
2.0 - 5.0 years
2 - 4 Lacs
Pune
Work from Office
Role & responsibilities Support the sales team with data-driven insights, sales reports, and dashboards to track performance against targets. Manage and maintain the CRM system; ensure accurate and up-to-date customer and opportunity records. Coordinate between internal teams (sales, supply chain, D&D, production, finance) to ensure timely order processing, delivery, and invoicing. Assist in the preparation of sales forecasts, budgets, and pipeline analysis. Optimize sales processes and identify areas for improvement to enhance efficiency and productivity. Monitor and report on key sales KPIs and operational metrics. Handle documentation and compliance for orders, tenders, and customer contracts. Work with marketing team to analyse campaign results and ensure lead handover to sales. Desired Skills & Competencies Strong analytical and problem-solving skills with attention to detail. Excellent communication and interpersonal skills to collaborate with cross-functional teams. Proficiency in MS Excel, PowerPoint, and CRM tools (Salesforce). Ability to work in a fast-paced, dynamic environment with tight deadlines. Knowledge of automotive or electric vehicle industry is an added advantage. Qualification & Experience BE/B. Tech in Mechanical/electrical or related field. MBA in Marketing management or related field would be an advantage. 25 years of experience in Sales Operations, Business Operations, Business Development. Experience in the automotive, electric vehicle, or technology industry preferred.
Posted 1 week ago
2.0 - 7.0 years
5 - 8 Lacs
Jharkhand
Remote
Job Title:- Snowflake + Power BI Job Location:-Remote Job Summary: We are seeking a skilled and detail-oriented BI Developer / Data Analyst with strong expertise in Snowflake and Power BI , specifically in dataset creation, data modeling, and dashboard development . The ideal candidate will work closely with stakeholders to transform raw data into insightful, actionable business intelligence. Key Responsibilities: Design and build robust data models and datasets in Power BI to support business reporting and analytics. Develop and maintain complex SQL queries and data pipelines within Snowflake . Create reusable, scalable, and efficient data views and schemas to support self-service BI. Collaborate with business stakeholders to gather requirements, define KPIs, and design dashboards. Optimize data models for performance and scalability in both Snowflake and Power BI. Ensure data quality, governance, and security best practices are implemented. Troubleshoot data issues and resolve inconsistencies across systems. Maintain documentation of data definitions, metrics, and processes. Required Skills and Qualifications: 2-5+ years of experience in data analytics, BI development, or data engineering. Hands-on experience with Snowflake (SQL development, data warehousing concepts). Proven expertise in Power BI (Power Query, DAX, data modeling, report/dashboard development). Strong SQL skills ability to write, optimize, and troubleshoot complex queries. Experience working with large datasets and designing efficient data pipelines. Solid understanding of dimensional modeling , star/snowflake schemas , and data normalization . Familiarity with data governance, security, and compliance frameworks. Strong analytical and communication skills, with the ability to present complex data clearly.
Posted 1 week ago
5.0 - 8.0 years
10 - 13 Lacs
Pune
Work from Office
Roles and Responsibilities Design industry metrics to be used real time by the market leaders, cutting across the entire eco-system for all the high growth market, newer applications, cutting edge technology developments impacting main stream businesses Responsible for teams and self-production. Improvise the quality of research and consulting projects, by adding more insight, accuracy, best practices, domain knowledge and use of advanced metrics. Deliver projects on time and maintain high quality standards of the deliverables. Understand and track market insights on multiple sectors. Participate actively in internal and external client interactions, KOL interviews, proposal developments, client TOCs. Demonstrated ability to synthesize and distill the results of complex market research and analytics, resolve complex analytical problems Provide pre sales support to maximize revenues of the end customers and acquire new customers by unique value prop. Managing the delivery of training and development program. Good organizational, Team Management, time management and project management skills. Desired Candidate Profile 5-8 years minimum experience in Research and Consulting industry. Should have managed a team in the past. Strong quantitative, research, and data analytic skills Hands-on experience in Forecasting, Market research, analytics, Competitive Intelligence, market forecast, syndicated report, corporate strategy, Project Management/Planning, Consulting, Strategic Advisory. Experience in an extremely fast paced work environment preferably in research, consulting or marketing/strategy. Strong analytic skills, critical thinking skills with experience in statistical modeling and analysis Exceptional written, oral, and presentation communication abilities Expertise with Excel, PowerPoint. Good People Management skills Ability to work across multiple accounts and projects concurrently, while maintaining the highest level of quality in work
Posted 1 week ago
0.0 - 1.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Job Summary The Sr. Analyst - Prod Ops role is designed for individuals with a keen interest in online and hi-tech domains. This position requires proficiency in English and mySQL and offers a hybrid work model with day shifts. The role involves analyzing product operations to enhance efficiency and contribute to the companys growth. The candidate will play a crucial role in optimizing processes and ensuring seamless operations. Responsibilities Analyze product operations to identify areas for improvement and implement solutions that enhance efficiency and effectiveness. Collaborate with cross-functional teams to ensure alignment and integration of product operations with business objectives. Utilize mySQL to manage and analyze data providing insights that drive decision-making and strategy development. Monitor and report on key performance indicators ensuring that product operations meet established targets and standards. Develop and maintain documentation related to product operations processes and procedures ensuring clarity and accessibility for all stakeholders. Provide support in troubleshooting operational issues leveraging technical skills to resolve challenges promptly. Engage in continuous learning and development to stay updated on industry trends and best practices in online and hi-tech domains. Contribute to the development of innovative solutions that enhance product operations and deliver value to the company and its customers. Ensure compliance with company policies and industry regulations maintaining high standards of operational integrity. Participate in meetings and discussions to provide insights and recommendations on product operations strategies. Assist in the implementation of new technologies and tools that improve product operations and drive efficiency. Foster a collaborative environment that encourages teamwork and knowledge sharing among colleagues. Support the companys mission by contributing to initiatives that have a positive impact on society and the industry. Qualifications Demonstrate proficiency in English enabling effective communication and collaboration with diverse teams. Possess strong skills in mySQL allowing for efficient data management and analysis. Have a foundational understanding of online and hi-tech domains contributing to informed decision-making. Exhibit a willingness to learn and adapt to new technologies and processes. Show an ability to work effectively in a hybrid work model balancing remote and in-office responsibilities. Display strong analytical skills enabling the identification and resolution of operational challenges. Maintain a customer-focused mindset ensuring that product operations deliver value to end-users.
Posted 1 week ago
9.0 - 18.0 years
0 Lacs
karnataka
On-site
As a CRM Head at our organization, you will play a crucial role in leading our customer relationship management function. Your responsibilities will include overseeing the post-sales customer lifecycle, managing a high-performing CRM team, and ensuring top-notch client servicing standards across all projects. To excel in this role, you will need to bring in leadership qualities, innovative processes, and a customer-centric approach to enhance satisfaction, loyalty, and brand trust. Your key responsibilities will involve leading, mentoring, and managing the CRM team, developing and implementing CRM strategies, handling customer escalations and conflict resolutions, ensuring timely issuance of legal documentation, maintaining client records in CRM software, and coordinating effectively across various departments. You will also be responsible for tracking customer satisfaction metrics, preparing high-level MIS reports, ensuring RERA compliance, driving digital transformation, and fostering long-term relationships with high-value clients. To be successful in this role, you should possess a Bachelor's degree in Business Administration, Marketing, or a related field (MBA preferred) along with 8-12 years of CRM or Customer Success experience, with a minimum of 4-5 years in a leadership role preferably in the Real Estate sector. Strong leadership skills, expertise in CRM tools and data analytics, excellent communication and negotiation skills, strategic thinking abilities, and deep knowledge of real estate operations and RERA compliance are essential qualifications for this position. In return, we offer you a senior leadership position with strategic impact, a competitive salary with performance-based bonuses, an opportunity to work on landmark real estate projects, and a dynamic work environment with strong growth potential.,
Posted 1 week ago
10.0 - 14.0 years
0 Lacs
maharashtra
On-site
The role of Manager - Plant HRBP is an individual contributor position based in Mumbai at the Corporate Office in Govandi East within the Human Resources department. The ideal candidate for this role should possess strong skills in Labour Compliance and be an expert in Data Analytics, with proficiency in Advanced Excel MIS and Dashboard reporting. As the Manager - Plant HRBP, your key responsibilities will include data analytics and reporting by collecting and analyzing HR data from 8 manufacturing sites, deriving actionable insights using advanced data analytics tools, and presenting findings to senior management on a monthly and quarterly basis. You will also act as the HRBP for 3 small manufacturing plants, providing end-to-end HR support including recruitment, employee relations, performance management, training and development, and retention strategies. Additionally, you will be responsible for monitoring and ensuring compliance with labor laws and regulations across all plants and the corporate office. The ideal candidate for this role should have a full-time MBA in HR or equivalent from a recognized institution, along with a minimum of 10+ years of experience in HR, specifically within a manufacturing environment. Candidates from Maharashtra are preferred for this position. This is a challenging yet rewarding opportunity for an experienced HR professional to make a significant impact on the HR function across multiple manufacturing sites. If you possess the necessary skills and experience, we encourage you to apply for this role and be a part of our dynamic team.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
maharashtra
On-site
Business FunctionGroup Legal, Compliance & Secretariat ensures that the bank's interests are protected by zealously guarding and enhancing its reputation and capital. The team works diligently to maintain a good standing with all regulators, customers, and business partners, believing that at the core of business banking lies the values of trust and integrity for all stakeholders. As a Fraud Monitoring Specialist, your primary responsibility is to develop and implement action plans for detecting fraudulent activities effectively. You will be tasked with building models for fraud monitoring and providing training to subordinates to streamline the fraud monitoring process. Timely review of Fraud and Authorization rules/parameters in respective systems based on analysis of new fraud trends is crucial to ensure compliance with all policies and procedures for smooth unit operations. Additionally, you will spearhead initiatives to enhance approval rates and recommend anti-fraud processes for evolving transaction patterns and trends. Key Accountabilities: - Develop and implement action plans for detecting fraudulent activities. - Build fraud monitoring models and provide training to subordinates for efficient management of the process. - Review Fraud and Authorization rules based on new fraud trends. - Ensure compliance with policies and procedures for unit operations. - Drive initiatives to improve approval rates. Job Duties & Responsibilities: - Develop fraud monitoring models and provide training for effective management. - Ensure timely investigation and closure of cases. - Implement fraud rules based on analysis of emerging fraud trends. - Monitor real-time queues and identify high-risk transactions promptly. - Recommend anti-fraud processes for evolving transaction patterns. - Process authorization requests and handle inquiries and complaints. - Educate Merchants on correct card acceptance and authorization procedures. - Conduct fraud monitoring and take proactive actions to mitigate losses. - Maintain group Investigation Standards & procedures. - Verify transactions with cardholders and submit necessary reports on confirmed fraud transactions. - Monitor team performance and identify areas for improvement. - Work in shifts as per team requirements. - Review and streamline operational processes. - Demonstrate teamwork and cooperation to achieve service excellence. - Maintain relevant MIS data, reports, and records. - Provide administrative support for authorization-related tasks. - Offer timely updates to BU/SU/Team Lead. Required Experience: - Associate: 4-6 years, Analyst: 2-4 years in a similar profile. - Proficiency in English with excellent interpersonal and communication skills. - Willingness to work in a 24/7 shift setup. Education / Preferred Qualifications: - Commerce Graduate. Core Competencies: - Fraud Detection Skills, Risk Management, Communication Skills, Problem-Solving Skills, etc. Technical Competencies: - Investigation, Data Analytics, etc. Work Relationship: - Maintain good working relationships with internal and external units for timely investigations and resolution of fraudulent transactions. DBS India - Culture & Behaviors: - Drive Performance Through Value Based Propositions. - Ensure Customer Focus by Delighting Customers & Reducing Complaints. - Build Pride and Passion to Protect, Maintain, and Enhance DBS Reputation. - Enhance Knowledge Base, Build Skill Sets, and Develop Competencies. - Invest in Team Building & Motivation through Ideation & Innovation. - Execute at Speed While Maintaining Error-Free Operations. - Develop a Passion for Performance to Grow Talent Pool. - Uphold the Highest Standards of Honesty and Integrity.,
Posted 1 week ago
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