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4.0 - 5.0 years

9 - 13 Lacs

Bengaluru

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Job Job TitleRetail Category Analyst - MIA Brand CompanyTitan CategoryJewellery-SMR We are currently seeking a highly skilled and detail-oriented Retail Category Analyst to join our team at Titan. As a Retail Category Analyst, you will be responsible for analyzing and interpreting data related to the MIA brand within the Jewellery-SMR category. Your insights and recommendations will play a crucial role in driving business growth and optimizing the performance of the MIA brand. Responsibilities: - Conduct thorough analysis of sales data, market trends, and consumer behavior to identify opportunities and challenges within the Jewellery-SMR category. - Monitor and track the performance of the MIA brand, including sales, inventory levels, and pricing strategies. - Collaborate with cross-functional teams to develop and implement effective merchandising strategies for the MIA brand. - Provide actionable insights and recommendations to optimize product assortment, pricing, and promotional activities. - Conduct regular competitor analysis to identify market trends and benchmark the performance of the MIA brand. - Prepare comprehensive reports and presentations to communicate findings and recommendations to key stakeholders. - Stay updated with industry trends, market dynamics, and consumer preferences to anticipate future opportunities and challenges. Work Experience : - Bachelor's degree in Business Administration, Marketing, or a related field. - Proven experience of 4-5 years as a Category Analyst or similar role within the retail industry. - Strong analytical skills with the ability to interpret complex data sets and draw meaningful insights. - Proficiency in data analysis tools and software, such as Excel, SQL, or Tableau. - Excellent communication and presentation skills, with the ability to effectively convey complex information to both technical and non-technical stakeholders. - Detail-oriented mindset with a strong focus on accuracy and precision. - Ability to work independently and collaboratively in a fast-paced environment. - Knowledge of the Jewellery-SMR category and familiarity with the MIA brand is a plus. If you are a highly analytical individual with a passion for retail and a keen eye for market trends, we would love to hear from you. Join our team at Titan and contribute to the success of the MIA brand within the Jewellery-SMR category. Apply now!

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3.0 - 5.0 years

4 - 8 Lacs

Bengaluru

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Job Description Summary Develop and maintain systems, rules, and processes to ensure fulfillment of internal and external requirements. Ensures that projects and products are capable and will meet specified standards (Preventive). Developing conceptual knowledge of professional discipline. May include support roles with specialized expertise or technical knowledge in broad area. Job Description Roles and Responsibilities Supports implementation of training development and related documents for Segments and/or Functions in their area of responsibility. Interfaces with Global Q&R Training, ensuring timely implementation of training courses relevant to Master Training Plans. Supports standardization of processes that support business implementation of Quality training standards. Partners with Site Quality Leaders to ensure Quality training compliance. Creation and maintenance of training plans for Segments and/or Function in area of responsibility and monitoring of training completion status. Utilizes in-depth knowledge of Quality training implementation and analytical thinking to execute policy/strategy. Basic knowledge of related job disciplines. Acts as a resource for colleagues with less experience. May lead small projects with low risks and resource requirements. Explains information; developing skills to bring Site leadership to consensus around topics within field. Uses some judgment and can propose different solutions outside of set parameters to address more complicated, day-to-day problems. Has ability to prioritize information for data analysis. Uses technical experience and analytical thinking. Uses multiple internal and limited external sources outside of own team to arrive at decisions. Jobs at this level perform with some autonomy but are subject to functional practices and precedents or are covered by well-defined policies or review of end results. The job allows modification of procedures and practices covering work if the end results meet standards of acceptability (quality, volume, timeliness etc.). Required Qualifications This role requires 3-5 years of experience in Quality Training Management. Knowledge level is comparable to a Bachelors degree from an accredited university or college. Desired Characteristics Customer-service mindset and global support experience Strong oral and written communication skills in English. Demonstrated ability to analyze and resolve problems Ability to collaborate and build relationships with stakeholders locally and globally Established project management skills Learning Management System (LMS) and Quality/Regulatory learning process experience in a regulated industry. Inclusion and Diversity . Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you d expect from an organization with global strength and scale, and you ll be surrounded by career opportunities in a culture that fosters care, collaboration and support. Disclaimer: GE HealthCare will never ask for payment to process documents, refer you to a third party to process applications or visas, or ask you to pay costs. Never send money to anyone suggesting they can provide employment with GE HealthCare. If you suspect you have received a fraudulent call , please fill out the form below: https: / / www.ge.com / careers / fraud #LI-MC1 #LI-Onsite Relocation Assistance Provided: No

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5.0 - 9.0 years

7 - 8 Lacs

Bengaluru

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Join our team as the expert you are now and create your future. Position Summary: As a QA, you will be responsible for team handling, work allocation, client interactions and generate, distribute RCM metrics reports to the leadership team. Excellent communication skills, attention to detail, and strong technical and problem solving skills are essential aspects of this role. JOB DETAILS: Experience in handling a team / group of 15 to 20 FTEs Thorough understanding of RCM processes like Billing, Cash Posting, Credit Balance, Accounts Receivables, Denial Management & Correspondence review Very good understanding of RCM metrics like Days in AR, Ageing above 90 days, Collections and bad debt Periodically review teams performance and recommend performance improvement plan wherever required Hands on in preparing daily, weekly & monthly operational metrics reports from the Practice Management/Billing System and workflow tool using MS-Excel Identify trends and patterns from the generated reports and initiate action plan to resolve the AR issues Responsible for work allocation / distribution to the team and monitor the team work Create and maintain daily operational scorecards to track and report KPI s; assist in volume forecast and capacity planning as required Generate and distribute management reports in accurate and timely manner Perform data analysis for generating reports on periodic basis including adhocs Establish a strong relationship with Team Managers by demonstrating the gaps, trends & patterns identified during the data/report compilation Suggest ways of improving the process using Lean Six Sigma methodology and suggesting automation of repetitive processes Able to interact with the client effectively Willing to work in night shift / US timings QUALIFICATIONS: 5+ years of industry experience 3+ year Experience in relevant billing functions is a must Proficient in MS Excel and creating Excel macros Strong ability to analyze raw data, draw conclusions and develop actionable recommendations Ability to handle multiple tasks of reporting simultaneously Ability to adapt quickly to new and changing technical environments as well as strong analytical, problem solving and quantitative abilities. Solid verbal and written communication skills are required. Education/Certifications: Graduate in any disclipline. Position Level Associate Country India

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1.0 - 3.0 years

6 - 8 Lacs

Gurugram

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About the role The person for this role is responsible for efficiently generate and distribute accurate management reports, developing MIS documentation for seamless operations. Responsibilities Generate and distribute management reports in an accurate and timely manner Develop MIS documentation to allow for smooth operations and easy system maintenance Provide recommendations to update current MIS to improve reporting efficiency Perform data analysis for generating reports on a periodic basis Provide strong reporting and analytical information support to the team and management Generate both - periodic and ad hoc reports as needed Creating presentations and presenting data to higher management Location & commitments Employment type: Full-time, Permanent Location : Gurgaon Working days: : Monday to Friday + alternate Saturdays Candidate requirements Experience: 1-3 Years of experience Skills Required: Efficient in MS Excel and Google Sheets, good presentations skills, good communication, knowledge of human resources preferred Education qualification: Graduate or any Post Graduate

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5.0 - 10.0 years

7 - 11 Lacs

Coimbatore

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Job Area Business Manager-Retail at Titan Company Overview: Titan is a leading jewellery brand in India, known for its exquisite designs and high-quality products. We are currently seeking a highly motivated and experienced Area Business Manager-Retail to join our team in Coimbatore, Tamil Nadu, India. This is a permanent, full-time position in the Sales-Tanishq department, with a focus on the Jewellery-SMR category. Job Summary: As an Area Business Manager-Retail, you will be responsible for managing and growing the retail business in the Coimbatore region. You will be working closely with the sales team and other departments to drive sales, increase market share, and achieve revenue targets. This role requires a strong understanding of the jewellery market, excellent communication and leadership skills, and the ability to build and maintain relationships with key stakeholders. Key Responsibilities: - Develop and implement sales strategies to drive business growth in the Coimbatore region - Manage a team of sales executives and provide guidance and support to achieve sales targets - Identify and develop new business opportunities through market research and networking - Build and maintain relationships with key clients and partners to ensure customer satisfaction and loyalty - Monitor and analyze sales data to identify trends and make recommendations for improvement - Collaborate with other departments, such as marketing and operations, to ensure smooth execution of sales plans - Stay updated on industry trends, competitor activities, and market developments to inform business decisions - Conduct regular performance evaluations and provide feedback and coaching to team members - Ensure compliance with company policies and procedures, and maintain high ethical standards in all business dealings Qualifications: - Bachelor's degree in Business Administration, Marketing, or a related field - Minimum of 5 years of experience in sales, preferably in the jewellery industry - Proven track record of achieving sales targets and driving business growth - Strong leadership skills and the ability to motivate and manage a team - Excellent communication, negotiation, and interpersonal skills - In-depth knowledge of the jewellery market and industry trends - Proficient in using sales and data analysis tools - Willingness to travel within the Coimbatore region as needed Additional Parameters: - Fluency in Tamil and English is required - Knowledge of other South Indian languages is a plus - Experience in retail operations and merchandising is preferred - Familiarity with CRM software is an advantage If you are a dynamic and results-driven individual with a passion for the jewellery industry, we would love to hear from you. Join our team at Titan and be a part of our journey towards excellence in the retail market.

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10.0 - 12.0 years

20 - 25 Lacs

Hyderabad, Chennai

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Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance. Pay and Benefits: Competitive compensation, including base pay and annual incentive Comprehensive health and life insurance and well-being benefits, based on location Pension / Retirement benefits Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). The Impact you will have in this role: Senior Platform Engineer (Senior - Network Observability Engineer) in Network Observability will be responsible for Administering and Leading the DTCC Network Infrastructure Monitoring tools. This role will partner with the Network Observability Engineering team to ensure that ensure monitoring and instrumentation are properly configured in all critical locations of the Network. The role will work closely with DTCC Network Operations and Network Engineering teams to understand troubleshooting challenges and translate the challenges into action plans using Topology analysis and visualization using a suite of tools at DTCC. Your Primary Responsibilities: Data collection: Gather information from network devices like routers, switches, firewalls, servers, and endpoints. This data includes network traffic, log files, SNMP MIB file maintenance and device statistics. Data analysis: Use advanced analytics to process and analyze the data to identify patterns, anomalies, and trends. Documentation: Create documentation, schematics, templates and presentations for operational use, management and stakeholders. Ensure Disaster Recover Steps and High Availability principles are maintained at all times. Troubleshooting: Use the data to identify root causes of issues and troubleshoot complex connectivity issues. Visualization: Create custom dashboards and visual representations to gain insights from the data. Collaboration: with Engineering and Operations teams to ensure end to end support for design, implementation, and operations. Solutions should support end to end success. Enhancing User Experiences: Observability engineers identify areas for improvement in user experiences by analyzing telemetry data, optimizing performance, and reducing bottlenecks Qualifications: Minimum of 6 years of related experience Bachelors degree preferred or equivalent experience Fosters a culture where honesty and transparency are expected. Stays current on changes in his/her own specialist area and seeks out learning opportunities to ensure knowledge is up-to-date. Invests effort to individually coach others. Builds collaborative teams across the organization. Communicates openly keeping everyone across the organization informed. Specific Skills & Technologies Participate in Network Engineering System Design and Implementation Projects to ensure observability principles are applied to every project. Provide insights and guidance on telemetry requirements, instrumentation strategies, and best practices to ensure observability is built into the system from the ground up. Partner with Observability Engineers to develop dashboards and routines to constantly provide an overview of the health of the DTCC network ensuring business readiness at all times. Strong understanding in technologies like: Splunk, NetBrain, OpenText tools suite, SolarWinds, Event Management Tools, syslog, Network Analysis Tools, Gigamon Packet Directors, SNMP, and Packet Capture tools. Advance knowledge of networking monitoring protocols, such as: SNMP v3, netflow, etc. Extensive experience managing an NPM/APM tool like NNMi, SolarWinds, etc is required. Ability to monitor and analyze performance of Network systems using a diverse set of Network Capabilities and a variety of tools. Strong Network Troubleshooting skillset in a Network Campus & Data Center environment. Ability to help solve sophisticated challenges using modern Network Monitoring, Observability, alerting, reporting, dashboarding technologies.

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3.0 - 8.0 years

8 - 12 Lacs

Bengaluru

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Diverse Lynx is looking for SAP MDG Technical Consultant to join our dynamic team and embark on a rewarding career journey Undertake short-term or long-term projects to address a variety of issues and needs Meet with management or appropriate staff to understand their requirements Use interviews, surveys etc. to collect necessary data Conduct situational and data analysis to identify and understand a problem or issue Present and explain findings to appropriate executives Provide advice or suggestions for improvement according to objectives Formulate plans to implement recommendations and overcome objections Arrange for or provide training to people affected by change Evaluate the situation periodically and make adjustments when needed Replenish knowledge of industry, products and field

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1.0 - 6.0 years

35 - 40 Lacs

Nagercoil

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Sony India Software Centre Pvt Ltd is looking for Research Analyst to join our dynamic team and embark on a rewarding career journey Collect and analyze data from various sources, including surveys, market reports, and online databasesInterprete data, draw conclusions and make recommendations based on findingsDevelop and maintain data collection and reporting systemsCommunicate findings and recommendations clearly and effectively to both technical and non-technical stakeholdersWork with cross-functional teams, such as sales, marketing, and product development, to support their decision-making needsPrepare reports, charts, and presentations to present research findings to senior management Excellent written and verbal communication skills Attention to detail and accuracyFamiliarity with research methodologies and market research techniques

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1.0 - 4.0 years

5 - 8 Lacs

Gurugram

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Indus Towers Limited is looking for IT - Data Analyst - Team Member to join our dynamic team and embark on a rewarding career journey Managing master data, including creation, updates, and deletion. Managing users and user roles. Provide quality assurance of imported data, working with quality assurance analysts if necessary. Commissioning and decommissioning of data sets. Processing confidential data and information according to guidelines. Helping develop reports and analysis. Managing and designing the reporting environment, including data sources, security, and metadata. Supporting the data warehouse in identifying and revising reporting requirements. Supporting initiatives for data integrity and normalization. Assessing tests and implementing new or upgraded software and assisting with strategic decisions on new systems. Generating reports from single or multiple systems. Troubleshooting the reporting database environment and reports. Evaluating changes and updates to source production systems. Training end-users on new reports and dashboards. Providing technical expertise in data storage structures, data mining, and data cleansing.

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8.0 - 11.0 years

16 - 18 Lacs

Noida

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Infinite Computer Solutions India Pvt. Ltd. is looking for Lead Functional Consultant to join our dynamic team and embark on a rewarding career journey Undertake short-term or long-term projects to address a variety of issues and needs Meet with management or appropriate staff to understand their requirements Use interviews, surveys etc. to collect necessary data Conduct situational and data analysis to identify and understand a problem or issue Present and explain findings to appropriate executives Provide advice or suggestions for improvement according to objectives Formulate plans to implement recommendations and overcome objections Arrange for or provide training to people affected by change Evaluate the situation periodically and make adjustments when needed Replenish knowledge of industry, products and field

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2.0 - 4.0 years

8 - 12 Lacs

Bengaluru

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Flipkart is looking for Data Scientist - Operations Research to join our dynamic team and embark on a rewarding career journey Undertaking data collection, preprocessing and analysis Building models to address business problems Presenting information using data visualization techniques Identify valuable data sources and automate collection processes Undertake preprocessing of structured and unstructured data Analyze large amounts of information to discover trends and patterns Build predictive models and machine-learning algorithms Combine models through ensemble modeling Present information using data visualization techniques Propose solutions and strategies to business challenges Collaborate with engineering and product development teams

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7.0 - 9.0 years

11 - 15 Lacs

Bengaluru

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Job Job TitleLead - Category Analyst (Jewellery) Company NameTitan Job TypeRegular/ Job CategoryJewellery-SMR DepartmentMerchandising-Tanishq LocationBengaluru, Karnataka, India : Tanishq, a leading jewellery brand, is seeking a highly skilled and experienced Lead - Category Analyst to join our team in Bengaluru, Karnataka, India. As the Lead - Category Analyst, you will be responsible for analyzing and monitoring the performance of our jewellery category, specifically for our brand Tanishq. You will play a crucial role in driving the growth and success of our jewellery business. Key Responsibilities: - Analyze sales data and market trends to identify opportunities for growth and improvement in the jewellery category - Monitor and track the performance of Tanishq jewellery products and make recommendations for product assortment and pricing strategies - Conduct competitive analysis to stay updated on market trends and competitor strategies - Collaborate with cross-functional teams including merchandising, marketing, and sales to develop and implement effective category strategies - Develop and maintain relationships with key vendors and suppliers to ensure timely delivery and quality of products - Prepare and present reports and insights to senior management to inform decision-making processes - Train and mentor junior analysts to improve their analytical skills and knowledge of the jewellery category Work Experience : - Post Graduates with a specialization in Business Analytics, Operations, Inventory Management, or Supply Chain Analytics. - Proven experience of 7-9 years in a similar role - Proficiency in data analysis, budgeting, data visualization, programming languages (Python, R, SQL), and statistical analysis. - Excellent communication and influencing skills to effectively articulate complex ideas and build relationships with stakeholders. - Strong leadership abilities with experience in managing teams and driving successful outcomes. - Detail-oriented mindset with a focus on accuracy and precision in data analysis. - Ability to think critically and provide valuable insights for decision making. - A passion for continuous learning and staying updated with the latest industry trends and advancements. If you are a highly motivated and analytical individual with a passion for jewellery and driving business growth, we would love to hear from you. Join our team and contribute to our success as a Lead - Category Analyst (Jewellery). Apply now!

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1.0 - 2.0 years

3 - 7 Lacs

Bengaluru

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Job Job TitleKey Account Executive - E-Commerce Company NameTitan Job TypeRegular/ Job CategoryOther DepartmentE-Commerce LocationBengaluru, Karnataka, India : The Junior Key Account Manager (KAM) for Marketplace Business & Operations will be responsible for managing and optimizing key accounts within our online marketplace platforms. This role involves working closely with internal teams and external marketplace partners to drive business growth, improve operational efficiency, and ensure customer satisfaction. Key Responsibilities: Account Management: Develop and maintain strong relationships with key marketplace partners, ensuring the smooth execution of operations and business strategies. Sales & Performance Analysis: Monitor sales performance across various marketplace platforms, identify trends, and recommend improvements to meet business targets. Operational Support: Coordinate and support day-to-day marketplace operations, including inventory management, order fulfillment, and logistical coordination. Market Research & Strategy: Conduct market analysis to understand customer preferences, competitor activity, and industry trends to recommend strategic actions. Collaboration: Work with cross-functional teams, including marketing, product, and logistics, to implement marketplace strategies and resolve operational issues. Reporting: Prepare regular performance reports for key accounts, tracking KPIs such as sales, customer satisfaction, and delivery timelines. Work Experience EducationBachelor\u2019s degree in business, Marketing, or a related field. Experience1-2 years of experience in account management or e-commerce, preferably in a marketplace environment. Strong analytical skills and proficiency in data analysis and reporting tools. Excellent communication and interpersonal skills.

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0.0 - 1.0 years

0 Lacs

Noida

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We are seeking a motivated and detail-oriented Workday Intern to join our Workday team. As a Workday Intern, you will assist with the configuration, testing, and support of Workday systems, helping us improve our HR technology infrastructure and employee experience. This internship offers a hands-on opportunity to gain experience with one of the leading Human Capital Management (HCM) platforms in a real-world business environment. Key Responsibilities Assist in the configuration and maintenance of modules within the Workday platform (e.g., HCM, Recruiting, Benefits, etc.). Support testing activities including writing test cases, executing test scripts, and documenting results. Help with data audits, data cleansing, and reporting using Workday tools. Work with stakeholders to gather and document requirements. Provide first-level support for user inquiries and issues. Participate in Workday updates and release testing. Maintain documentation and process guides as needed. Qualifications Required: Currently pursuing a Master s degree in Information Systems, or Computer Science, or a related field. Strong interest in HR systems and technology. Excellent analytical and problem-solving skills. Proficiency in Microsoft Excel and familiarity with databases or reporting tools. Strong verbal and written communication skills. Ability to work independently and in a team environment. Preferred: Exposure to Workday or similar HRIS system (via coursework, prior internship) is a plus. Experience with data analysis or systems integration is a bonus What You ll Gain Real-world experience in a cloud-based HCM environment. Hands-on exposure to HRIS best practices and system configuration. Mentorship from experienced professionals in HR Tech and IT. Opportunity to work on impactful projects with cross-functional teams

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4.0 - 9.0 years

6 - 9 Lacs

Kolkata, Mumbai, New Delhi

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Bachelor and or Master s in engineering SDLC processes and the QA lifecycle and Methodology DO178B/C, DO254, ARP474A Understanding, Audit, Setup QA process against standards & processes Participated in PDR/CDR Participated in FAA certification audits like SOI1, SOI2, SOI3 and SOI4 Ability to review of Software Planning documents, Standards, System requirement , Software requirements, Design, Code, Data analysis, Test Artifacts and other Hardware, Systems, and Software life cycle data Experience with aerospace configuration management and change management Strong Knowledge in AS9100 Process. Author standards and process documents

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3.0 - 4.0 years

7 - 8 Lacs

Chennai

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Responsible for Provide analytics support to Alcon internal customers as well as external HCPs and customers on various analytical reports to support and facilitate data enabled decision making by providing and communicating qualitative and quantitative analytics. Also includes designing and providing training on scientific concepts and processes related to Alcons products by involving in various initiatives like knowledge sharing, onboarding and training support, and support team leads in all business-related tasks / activities, building process documentation and knowledge repositories. This discipline is an integral part of a comprehensive design team responsible for designing promotional marketing materials. Job Description At Alcon, were passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us? This role is part of Alcons Research & Development function, a team that innovates boldly and delivers new products and services to help revolutionize the eye care industry, advance optimal patient outcomes and help people see brilliantly. The Associate II, Scientific Education (Professional Path) is primarily responsible for conducting on-site education, consulting, and building relationships with healthcare professionals. You will develop presentations for events and share product information with clinical research groups. Specifics include: Provide field support to customers and other field personnel Conduct on-site education and consulting while supporting the establishment and maintenance of customer relations with healthcare professionals and organizations Develop presentations for conventions, forums, and meetings to enhance product awareness Share product information and data analysis with clinical research groups All associates must adhere to GxP regulations by strictly following Standard Operating Procedures (SOPs), maintaining accurate and complete documentation, ensuring rigorous quality control, and completing all required training. Associates are responsible for meeting their individual job requirements and contributing to the overall compliance of the organization. Compliance with regulatory requirements and a commitment to continuous improvement are essential to our operations

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3.0 - 7.0 years

4 - 8 Lacs

Kolkata

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The Sr. SME, Operations provides floor support, learning sessions, coaching & feedback to agents (Subject Matter Expert). Essential Functions/Core Responsibilities Provide floor support, learning sessions, coaching & feedback to agents (Subject Matter Expert). Assists in driving metrics of the team Monitor closure of service levels regularly. Ensure prompt escalations to Team Captain. Supervise team in the absence of the Team Captain. Monitor performance and quality scores of team. Take production calls as well as escalated calls. Career Framework Role Works autonomously within established procedures and practices; seeks guidance in the more complex aspects of the process (extensive latitude for independent judgment). Does not have any outstanding disciplinary, attendance or performance issues. Analyzes process-related problems and suggest possible solutions. Guides and trains junior team member and facilitates their work. Demonstrates mastery of required behaviors/competencies such as the ability to teach/coach other agents and/or support the program by performing data analysis work. Client feedback must be favorable for progression to this level. Opportunity to progress here is dependent on business needs. Call handling tasks may be required as business needs dictate. Supplemental Geographical Information RECRUITER ENTER THE APPLICABLE LANGUAGE: UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION PHILIPPINES Minimum of two years of college education with at least 12 to 18 months of call center experience Ability to think clearly and can explain complex issues effectively, both above average written and verbally Demonstrate product expertise Dependable with proficient attention to detail and ability to solve complex issues Can train others INDIA Able to add value to the program by identifying improvement areas Ability to effectively communicate, both written and verbally Listen attentively to customer needs and concerns; demonstrate empathy Clarify customer requirements; probe for and confirm understanding of requirements or problem Confirm customer understanding of the solution and provide additional customer education as needed Ability to learn including strong problem solving skills Demonstrate strong probing and problem solving skills Should be able to handle complex queries Should be able to resolve customer queries independently Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

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2.0 - 8.0 years

3 - 6 Lacs

Bengaluru

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Currently seeking a Special Process- Process Engineering to join our dynamic team. Job Title: Special Process- Process Engineering Location: Bangalore, Jigani Job Type: Full-time Job Description: As a Special Process- Process Engineering, you will be responsible for developing and implementing special processes to improve manufacturing efficiency, reduce waste, and ensure compliance with industry standards. You will work closely with cross-functional teams to identify process bottlenecks and develop solutions to enhance overall operational performance. Key Responsibilities: 1. Design and implement special processes to improve manufacturing productivity and product quality. 2. Conduct thorough analysis of current manufacturing processes, identify areas of improvement, and develop strategies to optimize performance. 3. Collaborate with engineering and quality control teams to ensure that special processes are consistent with industry standards and regulatory requirements. 4. Implement and maintain process control measures to monitor and enhance process performance. 5. Provide technical support to production teams and troubleshoot any process-related issues that may arise. 6. Utilize statistical tools and software to analyze data and identify trends that may impact manufacturing processes. 7. Develop and maintain process documentation, including standard operating procedures and work instructions. 8. Participate in continuous improvement initiatives and drive innovation in special process engineering. 9. Nadcap Audit management. 10. Should be having hands on experience in Surface treatments such as Anodizing, Painitng, Electroplating and Electroless platings. 11. Should be proficient in interpreting the Aerospace standards and Specification of all the Primes and OEMs. Qualifications: - Bachelors degree in Chemical Engineering or Mechanical related field. - Proven experience in process engineering, preferably in a manufacturing environment. - Strong analytical and problem-solving skills. - Proficiency in using statistical and data analysis tools. - Excellent communication and interpersonal skills. - Ability to work effectively in a team-based environment. - Knowledge of industry standards and best practices in process engineering. - Nadcap and AS9100 audit management.

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2.0 - 6.0 years

1 - 4 Lacs

Bengaluru

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Job Title: Laboratory Chemist- Special Process Job Description: The Laboratory Chemist will be responsible for conducting chemical analyses and tests to ensure the quality and compliance of surface treatment processes used in aerospace applications. The role involves developing, optimizing, and monitoring chemical processes and materials to enhance performance and safety. The chemist will work closely with engineering and production teams to troubleshoot issues and improve methodology. Responsibilities include preparing lab samples, performing experiments, documenting results, and ensuring adherence to industry regulations and standards. Additionally, the Laboratory Chemist will be tasked with maintaining laboratory equipment, managing inventory of chemicals, and training junior staff. Key Responsibilities: - Conduct chemical analyses and experiments to develop and optimize surface treatment processes. - Analyze and interpret results, preparing comprehensive reports and documentation. - Collaborate with production and engineering teams to resolve technical issues and improve product quality. - Ensure compliance with safety regulations and environmental standards in laboratory practices. - Maintain laboratory equipment and chemical inventories, ensuring proper storage and handling of hazardous materials. - Perform routine and non-routine testing, and develop standard operating procedures (SOPs) for laboratory operations. - Train and mentor junior lab staff on best practices and safety protocols. Skills and Tools Required: - Bachelors or Masters degree in Chemistry, Chemical Engineering, or a related field. - Strong understanding of Laboratory testings, Periodic testings, chemical analysis techniques, including spectroscopy and titration. - Experience with surface treatment processes such as anodizing, plating, and Paint coatings is preferred. - Familiarity with standards in the aerospace industry, such as ASTM,AMS, ISO,NADCAP and Major Primes. - Proficiency in using laboratory software for data analysis and reporting. - Strong attention to detail and critical thinking skills for problem-solving. - Excellent communication and teamwork abilities to collaborate effectively with cross-functional teams. - Adept at multitasking and managing time efficiently in a high-paced environment. - Knowledge of safety protocols and hazard management in a laboratory setting.

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0.0 - 1.0 years

0 Lacs

Chennai

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Field return part analysis Warranty return sample should be updated in the RED box and follow the Valeo warranty part analysis procedure and respecting the timing commitment from Customer and Valeo QRQC requirement. OEM, Dealer and End user interface. Should able to interface with OEM quality and service team, Dealer and End user to support the warranty concern and to collect the field data. Able to present warranty status to customer. Defining the warranty liability with Customer Technically analyze the warranty part and present the % of Valeo liability on the failure and get the agreement on warranty liability. Statistical analysis of the customer warranty data and escalate any risk. Statistically analysis the raw warranty data from customer and able to make conclusion on the data analysis and escalate any quality and cost risk. Good Cross functional team communication. Customer feedback and field analysis feedback should be able to communication different team in the organization and able to bring the solution from them. Job: R&D Trainee/Apprentice/VIE Organization: R&D Warranty Engineer Schedule: Full time Employee Status: Trainee (Fixed Term) (Trainee) Job Type: Trainee / Internship

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3.0 - 7.0 years

6 - 10 Lacs

Hyderabad

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JD for Power Bi. Key Responsibilities: Design and develop Power BI reports, dashboards, and visualizations based on business requirements. Connect to various data sources (SQL Server, Excel, Azure, APIs) and create data models using Power BI Desktop. Write complex DAX expressions and calculated columns/measures to meet reporting needs. Optimize performance of dashboards through effective data modeling and query optimization. Collaborate with business users and analysts to understand reporting needs and translate them into technical solutions. Publish and schedule Power BI reports via Power BI Service and manage data refreshes and security (RLS) . Maintain documentation of solutions, datasets, and data models. Work with ETL processes or coordinate with data engineers to ensure data accuracy and availability. Stay updated with new Power BI features and best practices.

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4.0 - 9.0 years

11 - 15 Lacs

Pune

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0px> Who are we? In one sentence This is a hands-on position for a motivated and talented innovator. The Data Scientist performs data mining and develops algorithms that provide insight from data. What will your job look like? You will be responsible for and perform end-top-end data-based research. You will craft data mining solutions to be implemented and executed with alignment to the planned scope and design coverage and needs/uses, demonstrating knowledge and a broad understanding of E2E business processes and requirements. You will define the data analytics research plan, scope and resources required to meet the objectives of his/her area of ownership. You will identify and analyze new data analytic directions and their potential business impact to determine the accurate prioritization of data analytics activities based on business needs and analytics value. You will identify data sources, supervises the data collection process and crafts the data structure in collaboration with data experts (BI or big-data) and subject matter and business experts. Ensures that data used in the data analysis activities are of the highest quality. You will construct data models (algorithms and formulas) for required business needs and predictions. You will present results, including the preparation of patents and white papers and facilitating presentations during conferences. All you need is... Ph.D. in Computer Science, Mathematics or Statistics 4 years experience in tasks related to data analytics Knowledge of telecommunications and of the subject area being investigated - advantage Knowledge in the product (ACC or other) application knowledge and configuration knowledge Knowledge in BSS, billing, Telco and the business processes Familiarity in the Telco Networking - mobile, landline, cable TV, Internet knowledge in Oracle SQL Why you will love this job: You will ensure timely resolution or critical issue within the agreed SLA. This includes creating a positive customer support experience and build strong relationships through problem understanding, presenting promptly on progress, and handling customers with a professional demeanour. You will be able to demonstrates an understanding of key business drivers and ensures strategic directions are followed and the organization succeeds We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace! We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!

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4.0 - 9.0 years

10 - 14 Lacs

Pune

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0px> Who are we? In one sentence We are looking for a strong, hands-on Data Scientist to join a cutting-edge AI and GenAI initiatives at Amdocs Services CTO.In this role, you ll be part of a growing data science team working on advanced AI/GenAI technologies, leveraging vast amounts of data and state-of-the-art machine learning techniques to help protect users on a global scale.This is a unique opportunity to join a high-impact, research-driven environment, where you will have the chance to shape core components of a next-generation services solutions. What will your job look like? Research and develop innovative AI-powered capabilities.Rapidly prototype and iterate based on data insights and user feedback.Design and build data-driven solutions with a strong emphasis on practical impact and performance.Collaborate closely with Product, analysts, and engineers to deliver production-grade machine learning models.Work across organizational boundaries to bring solutions from concept to large-scale deployment, considering system constraints and integration challenges. All you need is... At least 4+ years of relevant experience and track record in Data Science: Machine Learning, Deep Learning and Statistical Data Analysis. MSc or PhD degree in CS or Mathematics, Bioinformatics, Statistics, Engineering, Physics or similar discipline. Strong hands-on experience in Python with the focus being on statistical algorithms development and GenAI practices. Experience with data science libraries such as: sklearn, pandas, numpy, pytorch/tensorflow Experience with GenAI concepts (RAG, LLM) and Agentical development: from conversional to autonomous agents Team player, able to work in collaboration with subject matter experts, with ability to clearly present and communicate findings. Proven ability to build and deliver data solutions in a short time frame. Experience with Azure, docker, and development methodologies - an advantage Proven experiences in productions and DevOPS practices Why you will love this job: You will ensure timely resolution or critical issue within the agreed SLA. This includes creating a positive customer support experience and build strong relationships through problem understanding, presenting promptly on progress, and handling customers with a professional demeanour. You will be able to demonstrates an understanding of key business drivers and ensures strategic directions are followed and the organization succeeds We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace! We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!

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3.0 - 5.0 years

35 - 40 Lacs

Bengaluru

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About us:Hiver gives teams the simplest way to deliver outstanding and personalized customer service As a customer service solution built on Gmail, Hiver is intuitive, super easy to learn, and delightful to use Hiver is used by thousands of teams at some of the best-known companies in the world to provide attentive, empathetic, and human service to their customers at scale We re a top-rated product on G2 and rank very highly on customer satisfaction At Hiver, we obsess about being world-class at everything we do Our product is loved by our customers, our content engages a very wide audience, our customer service is one of the highest rated in the industry, and our sales team is as driven about doing right by our customers as they are by hitting their numbers We re profitably run and are backed by notable investors K1 Capital led our most recent round of $27 million Before that, we raised from Kalaari Capital, Kae Capital, and Citrix Startup AcceleratorOpportunity:Manager - Product Marketing role at Hiver is an exciting and impactful opportunity for professionals who are passionate about driving growth and innovation within a high-growth SaaS company This role will be pivotal to Hivers continued growth and success, requiring strategic acumen, creativity, and a customer-centric approach What you ll be working on?Lifecycle Marketing and Customer Growth Strategies: * Lead and execute on customer events and creative growth strategies spanning customer onboarding, expansion, engagement and retention initiatives, directly impacting Hivers growth and success * Craft compelling customer growth campaigns across email, website, in-product, webinars, in-person/virtual events and communities Product Adoption and Customer Retention: * Develop a feature adoption and health score framework for Hiver customers to decrease the likelihood of churn and improve product stickiness * Create and implement strategies to drive feature adoption among existing customers and prevent churn from 0 to 90 days and beyond * Implement retention strategies, reducing churn, and increasing ARR while improving the customer onboarding experience * Implement personalized initiatives to reduce churn and increase customer lifetime value (CLV) * Gather and analyze customer feedback through surveys, interviews, and reviews to identify needs and pain points Leverage insights to guide product improvements and refine marketing strategies Revenue Expansion Programs: * Partner with product, customer success, and sales teams to identify cross-sell and up-sell opportunities * Plan and execute targeted campaigns to showcase the value of Hiver products to existing customers across in-product, email, webinar, virtual/in-person events, and other channels * Expand to newer buying centers in Hiver s customer base to introduce new revenue opportunitiesCustomer Advocacy Programs * Lead a Customer Advocacy/Community Program to identify and nurture relationships with strategic customers * Drive advocacy initiatives such as reference programs, reviews, and testimonials * Create thought leadership opportunities for key advocates and develop platforms for customer success storytelling * Lead ideation and delivery of customer events and initiatives, including customer roundtables, user conferences, and more * Celebrate key customer milestones (e g , project go-lives, achieving business outcomes) Collaborate with internal teams to create communication plans that highlight these achievements What are we looking for? * MBA in Marketing or Business: Preference for candidates with an MBA degree in Marketing or Business, and 3 to 5 years of experience in product marketing at SaaS companies * Analytical & Strategic bend of mind: Proficient in data analysis, strategic thinking, and ROI-focused marketing * Customer-Centric approach: Deep understanding of customer needs and behaviours for effective customer growth and retention * Proficiency in Content Creation: Ability to create engaging customer education content, including product videos, webinars, product 1-pagers, how-to guides, product courses, etc, to support feature adoption and revenue growth * A customer-obsessed storyteller You have deep empathy for customers and users, and can adapt how you communicate to best reach and engage your audience through customer events and advocacy programs * Ability to understand SaaS product offering, its features, and its competitive landscape to communicate its value to customers effectively

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4.0 - 9.0 years

7 - 11 Lacs

Bengaluru

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What you will do: The Zendesk Core Services Packaging and Consumption team is looking for a Senior Software Engineer - Backend for a project that drives successful feature adoption for Zendesk customers. The ideal candidate will have experience with analysing various data sources with good SQL skills, a good understanding of domain driven design and the willingness to explore the unknowns. On a day-to-day basis, a strong command over one of the backend languages like Scala or Java is highly beneficial. Past experience with developing on Rails Framework will be good as well. Your responsibilities will include: Collaborating with product management, architecture, engineers (front end and back end) to design beautifully simple solutions to complicated problems. You will be relied on from concept through development, QA, staging, and production deployment. Ensuring delivery on commitments. It is your responsibility to ensure code quality, debug code, and seek guidance to unblock tasks pending. Following best practices in all our frameworks and tools. Championing best practices and proper test coverage. We ship code frequently and fast, but stability and reliability must never be compromised. Actively participate in code reviews and design discussions Partner across all areas of the SDLC, including requirements gathering, requirements analysis, building services and solutions. Work across teams and organization boundaries and timezones to standardize and integrate services, tools, and workflows What you bring to the role: 4+ years of relevant experience in at least one object oriented language like Scala or Java (Scala preferred and should have hands on experience) Experience with databases like MySQL and/or DynamoDB Analytical mindset, good articulation skills and pragmatic approach to problem solving. Experience with CI/CD and delivery systems (Github Actions, Jenkins) Knowledge of API design, distributed systems and Kafka Experience using Datadog or other log aggregation tools Customer-first mentality when dealing with service incident management, data analysis, and root-cause analysis A hunger for learning new technologies and an eagerness to grow your knowledge and capabilities A team-first collaborative attitude that thrives in a fast-moving agile development environment Excellent written and verbal communication skills Bonus Skills: Experience with JavaScript/Typescript Experience working on SaaS-based products Experience with AWS stack (ie. Aurora), Datawarehouse technologies like Snowflake Experience with Ruby on Rails.

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