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3.0 - 7.0 years
0 Lacs
hyderabad, telangana
On-site
As a Project Manager at gTech Ads, you will have the opportunity to work in either Gurgaon, Haryana, India or Hyderabad, Telangana, India. You will be responsible for providing support, media, and technical services for customers using Google's Ad products. Your role will involve assisting customers in maximizing their usage of Ad and Publisher products, guiding them through account setup, campaign implementation, and troubleshooting technical issues. Your main responsibilities will include prioritizing and delivering exceptional customer service, troubleshooting and resolving issues, and interacting with Google's advertisers, business teams, agencies, and partners. You will leverage your in-depth product expertise to solve technical customer issues, handle escalations, and manage projects effectively. Additionally, you will be analyzing data, generating insights, and creating action plans to address issues at their root cause. You will collaborate with cross-functional teams to improve the customer journey, resolve issues, and enhance customer experience. Your role will involve overseeing the development, maintenance, and delivery of knowledge management resources and training programs to ensure customer support agent competency. At gTech Ads, we strive to provide tailored solutions for our customers, ranging from customized services to scalable support for millions of users worldwide. As part of a global team, you will work closely with Sales, Product, and Engineering teams to develop better solutions and tools that improve our products and elevate client experience. Join us in our mission to support customers globally and ensure they benefit from the full potential of Google products.,
Posted 3 days ago
5.0 - 9.0 years
0 Lacs
gujarat
On-site
As an experienced Procurement Analyst in the Sourcing & Procurement Department, you will have a pivotal role in our dynamic team. Your responsibilities will include tracking savings, developing scorecards and dashboards to evaluate supplier performance, conducting sourcing scenario analytics, and contributing to the creation of negotiation strategies based on data insights. You will be instrumental in managing spend across various categories, monitoring spend trends over time, conducting root cause analysis for spend discrepancies, and ensuring compliance with procurement policies. This is a new position within a growing department where you will lead the design and implementation of processes and controls for analytics. Your primary duties will involve data extraction from multiple sources, both structured and unstructured, followed by compilation and normalization using artificial intelligence algorithms. You will be responsible for ensuring the accuracy of information obtained from different data sources. Additionally, you will spearhead sourcing analytics initiatives, assist in the development of negotiation strategies, and identify key tactics for sourcing events. Creating and managing procurement performance management processes, generating dashboards and scorecards for suppliers, and monitoring spend across categories are among your key responsibilities. Your expertise in data categorization and enrichment will be crucial in classifying cleansed data into specific categories, allowing for easy review and management. You will be involved in deep taxonomy creation to provide comprehensive insights into global spending patterns. Analysis and reporting will also be a significant part of your role, as you will utilize spend analysis to showcase purchasing KPIs, metrics, and trends through dashboards. This will enable the organization to make informed supplier sourcing decisions, ensure timely delivery, and identify opportunities for cost savings. Key Expertise Areas: - Bachelor's degree in Supply Chain Analytics, Finance, Accounting, Economics, Computer Science, or a related field, or equivalent work experience - 5 years of purchasing/sourcing experience - 5 years of data/supply chain analytics experience preferred - Experience in the Technology Industry is preferred - Training in supply chain analytics, such as optimization, scenario analysis, and forecasting, is preferred - Proficiency in Excel is a must - Experience with procurement/sourcing tools is preferred - Strong communication, interpersonal, and influencing skills - Strong analytical skills with a demonstrated ability in numerical problem-solving If you are passionate about utilizing data-driven insights to optimize procurement processes, driving strategic sourcing initiatives, and contributing to the growth of a dynamic department, we invite you to apply for this exciting opportunity as a Procurement Analyst with us.,
Posted 1 week ago
8.0 - 12.0 years
0 Lacs
pune, maharashtra
On-site
As a professional with over 8 years of experience in ServiceNow development, you will be responsible for implementing and scripting solutions on the ITSM module and one of the following areas: SecOps, Discovery, HRSD, CSM, FSM, ITBM, Orchestration, Service Portal, CMDB, Service Mapping, Event Management, or ITOM. Your key skills should include strong communication and presentation abilities, client handling proficiency, Java scripting knowledge, and hands-on experience with ITIL process implementation. You will be expected to design and develop custom applications using ServiceNow, create and modify workflows, and deliver technical solutions with necessary documentation. Additionally, you must have experience in migrating data from various tools to ServiceNow, generating information for reporting and dashboards, and integrating systems using REST, SOAP, API, or web services. A solid understanding of ITIL methodologies and processes is required for this role. To qualify for this position, you should hold a BE/BTech/MCA/MBA or equivalent degree. Equal employment opportunities are provided to all candidates applying for this role.,
Posted 1 week ago
4.0 - 8.0 years
0 Lacs
karnataka
On-site
About KPMG in India KPMG entities in India are professional services firm(s) affiliated with KPMG International Limited, established in India in August 1993. Our professionals leverage the global network of firms, and are well-versed in local laws, regulations, markets, and competition. With offices across India in various cities, we offer services to national and international clients across sectors. We strive to provide rapid, performance-based, industry-focused, and technology-enabled services that demonstrate our shared knowledge of global and local industries and our experience of the Indian business environment. Responsibilities As an individual with Implementation and Scripting experience on ITSM module and expertise in either SecOps, Discovery, HRSD, CSM, FSM, ITBM, Orchestration, Service Portal, CMDB, Service Mapping, Event Management, or ITOM, you will be responsible for various tasks, including: - Good Communication and presentation skills, Client handling. - Java Scripting knowledge and hands-on experience on it. - Hands-on with ITIL Process implementation. - Service-now for custom Application Design & Development. - Hands-on technical delivery including required documentation of cost-effective Service-now solutions, Ability to create and Modify Workflows. - Hands-on design, development, and deployment experience with the Service-now platform. - Hands-on migrating data from different tools into ServiceNow. - Good at creating required information for Reporting and Dashboards. - Knowledge of ITIL methodologies and processes. - Should have good integration experience using either REST, SOAP, API, or Web services. Key Responsibilities Your key responsibilities will include: - Creation of script-based Assignment and Approval rules. - Creation of Business Rules, UI Action using Glide script. - Creation of Glide Record object and use of several other important objects. - Creation of custom related lists. - Creation of Access Control List with the help of Scripting. - Creation of Script-based UI Policy and Client Script. - Working with various Glide objects like Glide Ajax, Glide Form (g_form), Glide User (g_user), Glide Record, Glide System, Glide Element, Glide Aggregate. - Debugging scripts, Creating and customizing UI and pages using Jelly. - Working with complex Log Files. - Designing Macros and Formatters. - User Administration, Web Service Integration, User Interface Level Integration. - MID Server Integration. - Use of Import Sets for data loading from external files or databases. - Knowledge of ITIL V3 processes. Qualifications The ideal candidate should have a BE/BTech degree with 4 to 8 years of experience in the relevant field. Equal employment opportunity information,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
navi mumbai, maharashtra
On-site
As a Senior Executive in the People & Culture Operations team at Morningstar India Private Ltd., you will play a crucial role in supporting the development and growth of talent by collaborating with business leaders and global teams. Your primary responsibility will be to implement human resource strategies in India to enhance organizational effectiveness. To excel in this role, you should possess an MBA or Post-graduate degree in HR along with a minimum of 2-5 years of professional experience. Your proactive and approachable nature, coupled with an innovative mindset and the ability to challenge the status quo, will be key attributes. Attention to detail, effective communication skills, and proficiency in MS Office applications, especially Excel, are essential for success in this position. In this role, you will oversee the Employee Service Center, provide consultation on policies and processes to employees and managers, and support daily operations such as onboarding, induction, and employee query resolution. Additionally, you will be responsible for updating the HR Information system, identifying process-related challenges, and driving operational excellence within the team. Working at Morningstar, you will benefit from a culture that fosters innovation, provides flexibility, and recognizes your contributions through a competitive salary and benefits package. You will have the opportunity to collaborate with a dynamic team, engage in continuous learning and development, and work on cross-functional projects to enhance your skills. Furthermore, you will have the chance to work with global counterparts, gain exposure to different ways of working, and contribute to the overall success of the organization. Morningstar is an equal opportunity employer that offers a hybrid work environment, combining remote work with in-person collaboration, to ensure a balanced and engaging work experience for all employees.,
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
haryana
On-site
You will be joining KKR, a leading global investment firm that focuses on alternative asset management, capital markets, and insurance solutions. At KKR, the aim is to generate attractive investment returns through a patient and disciplined approach, supported by world-class individuals and a commitment to fostering growth in portfolio companies and communities. As a Salesforce Developer in the Gurugram office, your role will involve providing top-notch services to internal stakeholders and clients, driving process efficiency and transformation, and embodying KKR's global values of teamwork and innovation. This position requires you to work from the office for 5 days a week. Your primary responsibility as a Salesforce Developer will be to utilize your expert knowledge of Salesforce CRM architecture and frameworks to develop business features and technical capabilities within KKRs Salesforce instance and related data applications that support Deal Management. You will play a key role in contributing to the digital vision, strategy, and execution plans of the enterprise, enhancing the existing Salesforce application to facilitate business growth and enhance user adoption. This will involve collaborating closely with business stakeholders, leadership, and engineering teams to identify, develop, and implement new business processes across various global business units. The role offers high visibility and the opportunity to drive creative product solutions for an exceptional CRM experience that will support KKR's scalability and capital raising operations. To excel in this role, you should have at least 2 years of experience in developing enterprise software using the Salesforce platform. Your expertise should include strong knowledge and practical experience in object-oriented programming concepts, Apex, Visualforce, Lightning framework (Aura), SOQL, LWC (Lightning Web Components), JavaScript, HTML, data management, modeling, migrations, web services (SOAP, REST, BULK, Streaming APIs), Salesforce Mobile App, and adherence to Salesforce best practices. You should also be proficient in writing test classes, building triggers, batch classes, future methods, and have experience in process automation, security configuration, data model creation, and reports and dashboards creation. A flexible approach, keenness to learn new technologies, and strong communication skills are essential for this role. Preferred qualifications include experience with AppExchange products like Conga or other reporting tools, Salesforce App Builder and Platform Developer I certifications. Join us at KKR and be part of a dynamic team that is driving innovation and growth in the global investment landscape.,
Posted 1 month ago
10.0 - 14.0 years
0 Lacs
hyderabad, telangana
On-site
We are looking forward for Urgent support on JIRA Architect role to be based out in Hyderabad / He has to have the complete Product handling Exp as a solution Manager from End-to-End Implementations. Get me some Quality profiles for Tomorrow Availability by 5 PM Today. Having 12+ years of Experience as JIRA Developer develop and maintain automation workflows in Atlassian JIRA develop and maintain automation workflows, develop plugins to extend JIRA capabilities, build dashboards for JIRA Connect add-ons, configure custom fields, create custom preset filters, test outcomes, and identify defects. develop and maintain automation workflows other than Atlassian products as needed responsible for maintenance, administration, upgrade, and enhancements to JIRA, Confluence, HipChat and integrations with other tools Must be Individual Contributor Well Versed with all the documentation as per the Project cycle Very good in verbal and written communications Ability to co-ordinate and work with large size team Statement from Client FOR JIRA Architect : "On the other hand, as far as the Jira Architect role is concerned, to get a person who understands complete requirement, manage the complete corporate level JIRA Landscape. Eventually this person will be head of complete Atlassian landscape -Please ensure that the Architect level resource we are choosing, can meet this expectation." Job Type: Full-time Application Question(s): Excellent In develop and maintain automation workflows in Atlassian JIRA. Should have excellency in enhancements to JIRA, Confluence, HipChat and integrations with other tools. Work from Office for 12 days a month / 3 days a week Joining time / Notice Period:Immediate to 30 days Individual Contributor. Education/qualification: Any Graduation Minimum Relevant Experience: 8-10 years Experience: JIRA Architec: 10 years (Preferred) Work Location: In person,
Posted 1 month ago
0.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients . Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Senior Principal Consultant - IT Project Management Responsibilities Support the Product owner by working as an Agile Project Manager aligned to the product team. Main Activities to be performed by the Agile Project Manager are listed below: Organize meetings with all involved stakeholders, ensure adherence to the meeting calendar is respected by stakeholders. Take notes and extract deliverables, assign owners for deliverables as directed and follow up on their completion. Keep track of the initiative in a project management manner, prepare reporting as requested . The Agile Project Manager is NOT expected to deliver contract content. Initiate, plan, control, and close small, medium, and large projects utilizing both Agile and Waterfall project management methodologies Plan the project in detail, organize the project team and work with resource managers to acquire and schedule resources Manage the progress of the project and communicate the project status to management and stakeholders on a regular basis Manage conflicting priorities, multiple assignments, and drive/coordinate project meetings Define and communicate Project standards/metrics to the entire project team Identify key risks and create & implement mitigation plans for the project Communicates regularly with client for project deliverables Motivate and lead project team including setting & reviewing goals/KPAs/ targets Responsible to support team and customer in 24.7 environments. Responsible for all production issues of all products used by Genpact Responsible to share RCCA post closure of any production issue. Should Involve in effort estimation for new change requests Transition current/new IT applications and IT security tools into the business Track metrics and publish status to various stakeholders (up to CXO levels) Qualification we seek you! Minimum Qualifications Bachelor%27s degree or equivalent in Computer Science Relevant years of experience in IT Project Management activities (Infrastructure) Preferred Qualifications/Skills Relevant years of consulting experience within the IT industry Sound years of project management experience implementing IT Security tools and applications Good years of Functional & Development knowledge of ServiceNow ITSM Software modules Working knowledge on performance analytics and dashboards creation Should have knowledge for ITIL process Ability to work in a fast-paced environment Works well in a team environment English proficiency Effective learning skills Good verbal and written communications skill Effective interaction with business/clients Open for 24.7 shift timings support Project/Program/Operation Management experience with Ability to drive business improvements Identify risk in early part of the project and track it to closure Present the project status reports to stakeholders Good communication , presentation, and stakeholder management skills Good exposure to pre-sales activities like responding to RFPs, RFQs and building up proposals Ability to define the scope of the project in collaboration with project team with technical solutions Open for 24.7 shift support Experience with Agile development Experienced working with Scrum - Agile methodology & tools (JIRA) PMP certified and/or certified SCRUM Master Exposure to and conversant in ITIL Experienced in Global dep loyment of IT Security applications / tools Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit Follow us on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training .
Posted 1 month ago
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