Role: SM Product Analytics (Mobile App & Web) Reporting to: Head of Analytics Experience - 6 - 12 Years Location: Mumbai Kalina, Santacruz East Product Background: Experience with OTT, DTH, and mobile TV apps such as Hotstar, Jio, and Netflix. Key Skills: Collaborated effectively with product teams Strong application analytics background Proficiency in data analysis tools (e.g., SQL, Excel, Tableau/Power BI) and user research methodologies Expertise in analyzing clickstream data; experience with Mixpanel preferred (Digital Analytics) Dashboard creation and visualization Understanding of feature rollout processes and collaboration with IT/tech teams to ensure data capture for relevant features Mandatory experience in mobile app or web product environments Role & responsibilities As a Product Analyst, you'll play a pivotal role in driving the success of our mobile app and web platform. You'll be responsible for analyzing user behavior, market trends, and competitive landscapes to inform product strategy and development. Your insights will help us create exceptional user experiences and achieve our business objectives. User Research and Analysis: Conduct user research studies (e.g., surveys, interviews, usability testing) to understand user needs, pain points, and preferences. Analyze user data (e.g., usage metrics, feedback) to identify trends, patterns, and opportunities for improvement. Create user personas and journey maps to represent target users and their interactions with our products. Market Analysis: Track industry trends, competitor activities, and emerging technologies to identify potential threats and opportunities. Analyze market data (e.g., market size, growth rates, customer demographics) to inform product positioning and pricing strategies. Product Strategy: Collaborate with product managers and stakeholders to define product vision, goals, and roadmaps. Develop product requirements and specifications based on user research, market analysis, and business objectives. Prioritize product features and functionalities based on their impact on user experience and business value. Data Analysis and Reporting: Utilize data analytics tools to measure product performance and track key metrics (e.g., user acquisition, engagement, retention). Prepare regular reports and presentations to communicate findings and recommendations to stakeholders. A/B Testing and Experimentation: Design and execute A/B tests and other experiments to test hypotheses and optimize product features. Analyze test results to identify winning variations and inform product improvements. Preferred candidate profile Bachelor's degree in any quant discipline like Statistics or Mathematics or Business Analytics. 6+ years of experience in product analysis, market research, or a similar role. Strong analytical skills and ability to interpret data to inform decision-making. Expertise with data analysis tools (e.g., SQL, Excel, Tableau) and user research methodologies. Expertise in analyzing clickstream data, preferred tool Mix Panel Excellent communication and presentation skills, both written and verbal. Passion for technology and a strong understanding of mobile app and web development. Ability to work effectively in a fast-paced, collaborative environment. Experience with agile development methodologies. Knowledge of UX/UI design principles. Experience working on mobile app or web products.

Job Information Date Opened 10/14/2024 Job Type Permanent RSD NO 9786 Industry IT Services Min Experience 3 Max Experience 5 City Bangalore North State/Province Karnataka Country India Zip/Postal Code 560001 Job Description Job Title : Application Support Analyst Job Experience : 3 - 5 Years Educational Qualifications: Bachelor’s degree in computer science, Information Technology, or a related field Work Location: Bangalore Work Mode: Hybrid Key Responsibilities: Ability to triage, manage and resolve technical issues. Working knowledge of cross cutting technologies (Java, microservices, Tanzu / Kubernetes, Kafka, DataStage, MarkLogic, Oracle, SQL). Good exposure of technical working practices (DevOps CI/CD pipelines, knowledge of distributed tracing, Kibana & Dynatrace dashboarding, Power BI). Experience in utilizing and performing minor developments to existing support scripts. Good knowledge of Service-Now version Vancouver or later Strong verbal communication skills. Detail Oriented. Self-organizing and able to act under own initiative. Participate in and be the voice of support in program increment planning and prioritization sessions when needed Skills Experience of supporting Fund Services business applications. Experience of working as part of an agile scrum team. Exposure to script writing and basic development activity. At Indium diversity, equity, and inclusion (DEI) are the cornerstones of our values. We champion DEI through a dedicated council, expert sessions, and tailored training programs, ensuring an inclusive workplace for all. Our initiatives, including the WE@IN women empowerment program and our DEI calendar, foster a culture of respect and belonging. Recognized with the Human Capital Award, we are committed to creating an environment where every individual thrives. Join us in building a workplace that values diversity and drives innovation.