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6.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Job Overview And Responsibilities The Manager for Business Intelligence will play a critical role in ensuring safety is at the core of everything we do at United. Our team is integral for ensuring a safe workplace for our employees and travel experience for our customers. This role is responsible for supporting the development and implementation of a cohesive safety data strategy growing United's Safety Data Management programs. This includes data engineering to ontologize a scalable data pipeline, by creating and maintaining highly integrated corporate safety data sources, identifying opportunities for prescriptive and predictive use cases, developing key safety metrics thorough data analysis, providing actionable data driven insights, and building out comprehensive business intelligence tools and dashboards. With the objective of reducing safety risk and improving our safety culture. This position will lead and coordinate with a team of data managers and subject matter experts from across the enterprise. This position will work closely with Digital Technology teams to leverage the latest in Data Science, focusing on transformations and data analytics improvements Develop and implement predictive/prescriptive data business intelligence for Safety Data Management and streamlining processes Collaborate with Digital Technology and Operational teams to analyze, predict and reduce safety risks and provide measurable solutions Partner with Digital Technology team to develop streamlined and comprehensive data analytics workstreams Support United’s Safety Management System with predictive data analytics by designing and development of statistical models Manages and maintains project portfolio for the SMS data team Areas of focus will include, but are not limited to: Predictive and prescriptive analytics Data Visualizations Modeling and coding of data Reporting and automation Consulting with data customers Build data products including dashboards and mobile reporting products to support corporate safety leadership that helps them make data driven decisions Build and maintain the "single source of truth" for United's Corporate Safety data and ensure data integrity through robust governance process by running a cadence check Communicate and share updates with US and India based senior leadership, along with experience putting together product presentations Define, prioritize, allocate resources, track and provide status reporting of work assignments, projects, programs Coach and cultivate team at our local India Knowledge Center Location This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc. Qualifications What’s needed to succeed (Minimum Qualifications): Bachelor's degree Bachelor's degree in computer science, data science, information sytems, engineering, or another quantitative field (i.e. mathematics, statistics, economics, etc.) At least 6 years experience in business intelligence, analytics, and/or data engineering At least 1 year experience in a leadership/supervisory role preferred Expert level SQL skills Experience with Foundry/Microsoft SQL Server Management Studio and hands-on experience working with massive data sets Intermediate to expert level BI dashboarding experience (e.g. Power BI, Tibco Spotfire, etc...) to produce meaningful, elegant dashboards Proficiency writing complex code using both traditional and modern technologies/languages (i.e. Python,HTML,Javascript,Power Automate, Spark Node, etc.) for queries, procedures, and final formatted reporting in an email format Ability to study/understand business needs, then design a data/technology solutions that connect business processes with quantifiable outcomes Ability to prepare presentations for senior leadership and interact with all levels of management Strong project management and communication skills People/Team Management 3-4 years working with complex data (data analytics, information science, data visualization or other relevant quantitative field) Must be legally authorized to work in India for any employer without sponsorship Must be fluent in English (written and spoken) Successful completion of interview required to meet job qualification Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): Master's degree Palantir or Tiboc Certifications GGN00002060
Posted 3 weeks ago
8.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Job Title: Database and MIS Reporting Manager Reports To : Project Manager Location: Gurgaon Employment Type: Contractual Role Summary: The Database and MIS Reporting Manager will be responsible for end-to-end data management, reporting accuracy, dashboard oversight, and process governance. This role requires close coordination with internal teams and external stakeholders to ensure reliable, high-quality data for informed business decision-making. Key Responsibilities: 1. Data Management: Act as the Single Point of Contact (SPOC) for daily data management Ensure timely and accurate data entry, updates, and maintenance of master databases. Review data quality regularly, identify inconsistencies, and implement corrective measures. 2. Reporting & Dashboards: Monitor daily reports and dashboards for accuracy and completeness. Investigate and resolve discrepancies in MIS outputs. Ensure all reports and dashboards are aligned with donor’s data standards and reporting requirements. 3. TP Attendance Monitoring: Oversee the TP attendance marking system to ensure timely and accurate attendance tracking. Resolve attendance-related issues in coordination with TPs and internal stakeholders. 4. Man-to-Man Mapping: Validate and maintain accurate man-to-man mapping, ensuring each individual is correctly mapped to their roles and responsibilities. Update mappings as needed based on operational changes. 5. Change Management: Implement changes in data systems and processes as recommended by Samsung. Ensure smooth adoption of changes by communicating updates and training relevant users and partners. 6. Collaboration & Communication: Coordinate regularly with donor biz teams, TPs, and store managers. Share periodic data updates and insights with all stakeholders to support operational alignment. 7. Process Improvement: Continuously assess current data and MIS practices to identify gaps or inefficiencies. Recommend and implement process enhancements to improve accuracy, timeliness, and usability of data outputs. Key Skills & Competencies: Strong analytical and problem-solving skills Proficiency in Advanced Excel, and dashboarding tools (Power BI preferred) Eye for detail and data integrity Ability to manage multiple stakeholders and work in a cross-functional environment Excellent communication and interpersonal skills Proactive approach to continuous improvement Qualifications: Post Graduation degree 8 years of experience in data management and MIS reporting Prior experience in Skilling ecosystem
Posted 3 weeks ago
3.0 - 6.0 years
5 - 9 Lacs
Pune
Work from Office
Dashboarding (PowerBI, Quicksight etc) - Data preprocessing, cleaning, modelling and deployment experience. Experience in software engineering Requirements engineering Hands on cloud stack experience (preferred aws) Problem solving Good Communication and presentation skills in English Requirements: Understanding of data structures Continuous learning attitude Deep learning hands on experience Building and Deploying the models Automotive data analysis knowhow Front end development and dashboarding knowhow Experience working with international clients
Posted 3 weeks ago
8.0 years
0 Lacs
Gurgaon
On-site
Job Description Title: Dashboard Developer - Senior Manager Job Type: Full-time Tenure: Permanent Location: Gurgaon, India Education: Bachelor's degree in computer science, Data Science, or related field About Us Research Partnership (part of Inizio Advisory ) is one of the world's largest pharma market research and consulting agencies, with 250+ researchers, consultants, and support staff across London, Lyon, New York, Philadelphia, San Francisco, Singapore, and Delhi. As individuals with diverse backgrounds and shared values, we create work that: Makes a difference to human health Celebrates progress through innovation Puts people at the centre of everything we do About the Team The Data Delivery & Dashboards Team sits within the new Data Management & Delivery division in Gurgaon. Our mission is to turn complex healthcare datasets into clear, interactive dashboards that power smarter decisions for clients worldwide. Your Primary Role As a Dashboard Developer - Senior Manager , you will lead the design, development, and delivery of high-impact dashboards and visualizations. In addition to hands-on development work, you will be responsible for managing a team of dashboard developers, aligning stakeholder expectations, and driving innovation in dashboarding solutions. You'll collaborate closely with researchers, analysts, and global business leaders to ensure our visual outputs deliver clarity, impact, and value. Key Responsibilities Lead development and delivery of interactive dashboards using Power BI, Tableau, or comparable BI tools Manage and mentor a team of dashboard developers; drive knowledge-sharing and skill development Translate complex project requirements into scalable, performance-optimized dashboards Partner with internal stakeholders, including research and client services, to align dashboard outputs with business needs Ensure high standards of data accuracy, security, and responsiveness across deliverables Oversee version control, documentation, and best-practice deployment pipelines Stay ahead of BI and visualization trends; proactively implement improvements and innovations Technical Expertise : Backend Development PHP 8+ (8+ years) | Frameworks: Laravel, CodeIgniter or similar MVC frameworks REST & SOAP API design for seamless data connectivity Database Expertise PostgreSQL, MySQL, MS SQL | Advanced querying & optimization Big data engines: Google BigQuery, AWS Athena Strong data modelling skills for real-time dashboard performance Frontend / Visualization HTML, CSS, JavaScript with React, Vue.js, jQuery Responsive UI with Bootstrap & Blade templating Visual libraries: Chart.js, D3.js, Highcharts, Google Charts Cloud & DevOps AWS & Google Cloud deployment and data processing Containers: Docker, Vagrant, VirtualBox CI/CD: Jenkins, CircleCI, GitHub Actions Caching & Performance Redis, Memcached for low latency, high volume dashboards Security & Code Quality Data access control and role-based permissions PHPUnit testing, Git/SVN versioning, clean documentation Agile collaboration via JIRA, Confluence, Slack Required Qualifications 9–10 years of experience in BI/dashboard development and data engineering At least 2–3 years of people management and team leadership experience Strong experience engaging with senior stakeholders across regions Proven ability to deliver enterprise-grade dashboards in a global environment Background in healthcare or market research preferred Ideal Profile Visionary thinker with the ability to lead and inspire dashboard teams Excellent communicator with strong stakeholder management skills Deep understanding of data storytelling, visual best practices, and user experience Hands-on leader who drives innovation while maintaining delivery excellence Life at Research Partnership We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide: A comprehensive training and development programme for all staff, from entry-level apprentices to senior management Opportunities for international travel and collaboration A relaxed and friendly working environment About Inizio Advisory Research Partnership is part of Inizio Advisory, a trusted advisor for pharmaceutical and life science companies that turns science into strategy, supporting execution at every stage of the product and patient journey from early commercialization to launch and beyond. Offering market research and insights; strategy; people and transformation consulting; and commercial benchmarking delivered through sector-specific connected solutions and intelligence, Inizio Advisory helps create long-term value for clients and their patients. Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.
Posted 3 weeks ago
8.0 years
0 Lacs
Gurgaon
On-site
Job Description Title: Dashboard Developer - Senior Manager Job Type: Full-time Tenure: Permanent Location: Gurgaon, India Education: Bachelor's degree in computer science, Data Science, or related field About Us Research Partnership (part of Inizio Advisory ) is one of the world's largest pharma market research and consulting agencies, with 250+ researchers, consultants, and support staff across London, Lyon, New York, Philadelphia, San Francisco, Singapore, and Delhi. As individuals with diverse backgrounds and shared values, we create work that: Makes a difference to human health Celebrates progress through innovation Puts people at the centre of everything we do About the Team The Data Delivery & Dashboards Team sits within the new Data Management & Delivery division in Gurgaon. Our mission is to turn complex healthcare datasets into clear, interactive dashboards that power smarter decisions for clients worldwide. Your Primary Role As a Dashboard Developer - Senior Manager , you will lead the design, development, and delivery of high-impact dashboards and visualizations. In addition to hands-on development work, you will be responsible for managing a team of dashboard developers, aligning stakeholder expectations, and driving innovation in dashboarding solutions. You'll collaborate closely with researchers, analysts, and global business leaders to ensure our visual outputs deliver clarity, impact, and value. Key Responsibilities Lead development and delivery of interactive dashboards using Power BI, Tableau, or comparable BI tools Manage and mentor a team of dashboard developers; drive knowledge-sharing and skill development Translate complex project requirements into scalable, performance-optimized dashboards Partner with internal stakeholders, including research and client services, to align dashboard outputs with business needs Ensure high standards of data accuracy, security, and responsiveness across deliverables Oversee version control, documentation, and best-practice deployment pipelines Stay ahead of BI and visualization trends; proactively implement improvements and innovations Technical Expertise : Backend Development PHP 8+ (8+ years) | Frameworks: Laravel, CodeIgniter or similar MVC frameworks REST & SOAP API design for seamless data connectivity Database Expertise PostgreSQL, MySQL, MS SQL | Advanced querying & optimization Big data engines: Google BigQuery, AWS Athena Strong data modelling skills for real-time dashboard performance Frontend / Visualization HTML, CSS, JavaScript with React, Vue.js, jQuery Responsive UI with Bootstrap & Blade templating Visual libraries: Chart.js, D3.js, Highcharts, Google Charts Cloud & DevOps AWS & Google Cloud deployment and data processing Containers: Docker, Vagrant, VirtualBox CI/CD: Jenkins, CircleCI, GitHub Actions Caching & Performance Redis, Memcached for low latency, high volume dashboards Security & Code Quality Data access control and role-based permissions PHPUnit testing, Git/SVN versioning, clean documentation Agile collaboration via JIRA, Confluence, Slack Required Qualifications 9–10 years of experience in BI/dashboard development and data engineering At least 2–3 years of people management and team leadership experience Strong experience engaging with senior stakeholders across regions Proven ability to deliver enterprise-grade dashboards in a global environment Background in healthcare or market research preferred Ideal Profile Visionary thinker with the ability to lead and inspire dashboard teams Excellent communicator with strong stakeholder management skills Deep understanding of data storytelling, visual best practices, and user experience Hands-on leader who drives innovation while maintaining delivery excellence Life at Research Partnership We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide: A comprehensive training and development programme for all staff, from entry-level apprentices to senior management Opportunities for international travel and collaboration A relaxed and friendly working environment About Inizio Advisory Research Partnership is part of Inizio Advisory, a trusted advisor for pharmaceutical and life science companies that turns science into strategy, supporting execution at every stage of the product and patient journey from early commercialization to launch and beyond. Offering market research and insights; strategy; people and transformation consulting; and commercial benchmarking delivered through sector-specific connected solutions and intelligence, Inizio Advisory helps create long-term value for clients and their patients. Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.
Posted 3 weeks ago
0 years
3 - 5 Lacs
Gurgaon
On-site
Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Assistant Vice President, Reporting and Analytics! In this role you will need to play with structured and unstructured data, should be able to provide sharper insights, cutting through the noise, and be able to drive deeper sense on trends as to where market is headed, and where does Genpact stand. In this role you will have to be curios, to be able to get to root cause of various trends, and incisive to help business leaders take corrective measures well in time. The ability to forecast forward looking sales and the conversion to revenue accurately and effectively is critical to this role. To be successful, you will be required to work very closely with rest of Operations, and with various other functions like Sales and Finance teams, to understand what is happening in the market, and at the same time on internal sales and financial metrics to stitch the story together. Speed is of the essence in this role with the changing pace across our industries the role would require you to provide accurate insights to business leaders quickly. Responsibilities The Reporting and Analytics lead will oversee and take responsibility for successful delivery of a range of projects like: Sales and Pre-Sales insights and analysis Inflows and Bookings Target setting Bookings, Inflows and Pipeline tracking, reporting and governance Board/Street Messaging Governance decks (Management/Board/Steerco) Strategic initiative support (Large deal team/Inflow Scheme/TS growth) Reporting via BI Dashboard –Data Visualization for downstream reporting and Analytics Forecasting Bookings and Revenue through Machine learning Driving automation efforts across reporting function Will be working in parallel with Ops team- will grow into working across Digital interventions- what can be automated from reporting or SLA perspective Mandatory- Tableau and/or Alteryx. Power BI, power automate; + others value add into reporting Should understand Gen AI Data management exposure + Data warehouse / Dashboarding and Analytics Qualifications we seek in you! Minimum Qualifications / Skills We are especially looking for someone with B2B sales/finance operations/analytics experience so we can leverage their expertise and knowledge of how internal processes can be improved to impact the efficiency of the sales process. This role comes with the expectation that we push the boundaries way beyond what’s being done in driving business insights today and hence requires good business acumen, domain knowledge and experience to be able to convert numbers into stories. Hands on Analytics/AI expert with experience in delivering Analytics projects in the financial services domain , involving large and complex data sets- in an individual contributor capacity. Master data storyteller with an ability to identify needles in the haystack and use Data Intelligence to draw actionable insights and make persuasive recommendations to senior stakeholders across different lines of business. Thought leader who is adept in the latest industry trends along with a proven track record of leading a team of highly talented Data Analysts, Visualization specialists and Data Scientists to produce high impact deliverable A passion for digitization, driving business outcomes by partnership with Sales and Operations Strong business acumen, at the same time good with numbers Preferred Qualifications/ Skills Deep domain expertise in financial planning and analytics, creating forecasts, and driving business insights Knowledge of machine learning techniques (clustering, decision tree learning, artificial neural networks, etc.) and their real-world advantages/drawbacks. Work with stakeholders to identify opportunities for leveraging data to drive business solutions Expertise in visualizing and manipulating big datasets Develop data models and algorithms to apply to data sets Experience to have worked with senior leadership and able to communicate effectively. Experience of working in Sales Operations preferred. Ability to storyboard and prepare decks, translate numbers into ideas/insights influencing external and internal stakeholders Ability to supervise and develop team members Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Assistant Vice President Primary Location India-Gurugram Education Level Bachelor's / Graduation / Equivalent Job Posting Jul 7, 2025, 9:38:38 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time
Posted 3 weeks ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Job Title: Project Manager - Conversational AI & CX Job Summary We are seeking an experienced Digital Transformation Project Manager to lead and oversee our digital transformation initiatives. The ideal candidate will have a strong background in implementing projects within the Customer Experience (CX) transformation space, including Conversational AI, Agent Assist, Chatbots, Agentic AI and advanced reporting and dashboarding solutions. Experience in executing projects related to other technologies like CCaaS, Salesforce, WFM, OCR/ICR etc. is a plus. The role involves planning, managing, and delivering innovative solutions while coordinating with cross-functional teams and engaging stakeholders. Key Responsibilities Develop project plans, define deliverables, and manage budgets. Lead and motivate project teams. Engage with stakeholders, provide updates, and ensure satisfaction. Identify risks, implement mitigation strategies, and resolve issues. Oversee quality assurance and testing processes. Maintain project documentation and report to management. Qualifications Bachelor’s degree in relevant field; PMP mandatory. Proven experience in technology-driven projects, AI, and CX. Strong leadership, communication, and organizational skills.
Posted 3 weeks ago
2.0 years
6 - 8 Lacs
Hyderābād
On-site
Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description The Data Automation Team supports multiple processes in collaboration with the AR & Billing team in their goal of provisioning the Experian products to end clients right first time. The Data Automation Team must ensure accurate completion of the assigned tasks related to account setup and follow up amendments, pricing application or additional changes that can be required, invoice and credit notes documents creation and Third-party portal invoice upload, in the respective platforms used by the AR & Billing team to provide the service agreements. Principle responsibilities Service and Billing Opening new accounts and setting the customer up in RPM, Permissions, Mainframe, Oracle, RDE and multiple billing and product platforms manually or using existing automated solution Main invoices and credit notes Loading cyclic invoicing and other billing files into the billing system Actioning account amendments to pricing, customer name/address/branch Checking expired DPR licenses to ensure customers have renewed these and updating our system accordingly. Actioning account closures in the RPM, Permissions, Mainframe, and product platforms Third party portal Invoice loading into client websites. Use dashboarding and ERP tools to make accurate invoice delivery using third party client portal. Data automation Process improvement measures for billing and portal-based invoice delivery as part of future projects Required main skills (functional / technical) Flexibility. Identify process and report improvements that improve quality of deliverables Participate in any Regional or Global projects Ensure excellent and data quality in the systems Support the assigned project (Acquisitions and Mergers, Divestment - when required) Undertake special assignments, ad hoc functions, and other responsibilities as and when requested by the line manage You will be reporting to a Senior Manager or a Director Qualifications You are required to have 2+ years of experience in data management Knowledge of dashboarding/data management tools Able to work on own initiative and prioritize daily workload. Proficient in Microsoft Word and Excel Additional Information Our uniqueness is that we truly celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's strong people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Experian Careers - Creating a better tomorrow together Benefits Experian care for employee's work life balance, health, safety and wellbeing. In support of this endeavor, we offer best-in-class family well-being benefits, enhanced medical benefits and paid time off. #LI-Onsite Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here
Posted 3 weeks ago
5.0 years
5 - 7 Lacs
Chennai
On-site
Company Description At Sectigo, we align around our mission and pride ourselves in helping thousands of customers sleep better at night. Sectigo is a leading provider of digital identity and cybersecurity solutions, offering a comprehensive suite of products to protect online transactions and communications. Our mission is to secure the digital landscape for enterprises worldwide. “When people think Online trust management, they think Sectigo because we offer our customers unparalleled peace of mind.” How we show up with each other and our customers every day is just as important, and we win as #OneSectigo by living out our core values - S upport, E xcellence, C ommunication, T eamwork, I ntegrity, G rowth and O penness. We are committed to investing in our diverse teams where everyone understands their role and how they support our strategic goals, we drive operational excellence through scale and efficiency, and we strive to delight our customers and become the market leader in our industry. If you aspire to join a driven team that holds each other accountable to meeting our lofty goals and you’d like to be part of our growth story in delivering a market leading user experience, we’d like to talk to you. Job Description We are looking for a Team Lead, Technical Support to join our growing global team at Sectigo. The Team Lead, Technical Support plays a critical leadership role in managing day-to-day technical support operations, guiding a team of engineers to deliver exceptional customer service and rapid issue resolution. This role bridges the gap between frontline support and senior escalation teams, ensuring consistency in service, mentoring staff, and driving operational improvements. The ideal candidate is both technically strong and highly people-focused, with the ability to balance priorities and deliver results in a fast-paced environment. This is a full-time and in-office position, working 5 days a week from our Chennai office at DLF IT Park, Manapakkam. Here are the core functions, responsibilities, and expectations for this role: Team Leadership & Development: Supervise and mentor Technical Support Engineers, fostering a culture of continuous learning and customer-centric behavior. Provide coaching, regular feedback, and performance evaluations to support professional growth. Manage team scheduling, resource allocation, and shift rotations to meet SLA targets. Support Operations & Escalation Management: Act as an escalation point for complex customer issues. Ensure all escalated and high-impact issues are handled promptly and professionally. Collaborate with Advanced Support and Engineering teams to resolve systemic issues. Customer Experience & Process Excellence: Monitor key metrics like CSAT, FCR, SLA adherence, and backlog volume; drive actions to improve them. Implement process improvements and document SOPs to enhance efficiency and service quality. Review and triage customer tickets for quality, completeness, and accuracy. Collaboration & Reporting: Interface with Product, Engineering, Sales, and Operations to communicate customer needs and pain points. Create regular reports and dashboards for leadership to review team performance and trends. Contribute to Knowledge Base articles and ensure engineers actively contribute to internal documentation. Other duties as assigned and related to the nature of this role and company initiatives. Qualifications Education: Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience) is strongly preferred. Experience: Minimum of 5+ years of experience in technical support or help desk environments, including 1–2 years in a supervisory or lead role is required. Strong understanding of SSL/TLS, certificate lifecycle, and server/network troubleshooting. Proven experience working with enterprise clients and managing escalations. Familiarity with ticketing systems such as Salesforce, Zendesk, or Freshdesk. Ideal Candidate Profiles, Talents, and Desired Qualifications: Strong leadership and interpersonal communication skills. Analytical and detail-oriented with a proactive mindset. Proficiency in tools such as Salesforce Service Cloud, JIRA, Excel, and dashboarding platforms like Power BI. Ability to coach and mentor technical team members effectively. Customer-first attitude with a strong sense of ownership. Superior customer service and phone mannerism are required to handle support of Sectigo’s customer base. Computer literacy skills must include the use of e-mail, databases, and word processing applications. Strong experience on handling customer issues and possess qualities such as integrity, fair mindedness, and a persuasive, congenial personality. Excellent verbal and written communication skills. Must have the ability to thrive in a start-up environment while applying existing skill sets and training to increase knowledge base. Must be able to work shift work Monday through Friday including holidays based on business needs and possible Weekends and after hours. Must be willing to carry the after-hour Support pager. Operate well in a fast-paced, dynamic, and global environment without requiring significant supervision. Can think creatively and independently to resolve conflict as well as solve problems. Additional Information Global team. Global reach. Global impact. At Sectigo, we believe doing good is good business. Our strength and our success come from our team of passionate, engaged individuals who make a difference, both locally and globally. Our commitment to engagement is rooted in an unconditionally inclusive workforce, embodying our unique perspectives, heritages, and backgrounds, all as diverse as the experiences of each Sectigo employee. Importantly, we strive to be recognized not only as the CLM leader but also for our intentional efforts to promote employees into the roles that most challenge and excite them, into experiences that allow them to grow their interests as we grow the business. We are committed to bringing a little bit of fun and a whole lot of happiness into everything we do so that our work – and our team members – reflect the positive outcomes we deliver to our customers every day.
Posted 3 weeks ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do? AB InBev GCC was incorporated in 2014 as a strategic partner for Anheuser-Busch InBev. The center leverages the power of data and analytics to drive growth for critical business functions such as operations, finance, people, and technology. The teams are transforming Operations through Tech and Analytics. Do You Dream Big? We Need You. Job Description Job Titl e: Power BI Developer - Global Consumer Sentiment Index Location: Bangalore Reporting to: Product Manager - Global Consumer Sentiment Index Purpose of the role We are looking for a skilled and detail-oriented Power BI Expert to lead the design and deployment of visually intuitive, performance-optimized dashboards that bring complex data science models and consumer sentiment insights to life. The role will focus on translating large volumes of multilingual, unstructured data into actionable, user-friendly dashboards across multiple global markets. This position will collaborate closely with data scientists, product manager, social listening experts, data engineering team and business stakeholders to ensure insight consumption is seamless, impactful, and aligned with decision-making needs. Key tasks & accountabilities Design and develop visually intuitive and scalable dashboards in Power BI for executive and operational users. Translate outputs from complex NLP models into understandable visual insights and KPIs. Build efficient data models in Power BI, managing relationships, measures (DAX), and data hierarchies. Handle large datasets from multiple markets with differing formats and languages; ensure performance optimization of reports. Collaborate with the Data Science and Data Engineering team to understand model structure, logic, and outputs to enable accurate visualization. Work with business stakeholders to continuously improve the dashboard's usability and relevance. Maintain robust version control, documentation, and governance processes across dashboard iterations. Ensure alignment with AB InBev’s data architecture standards and compliance frameworks. Integrate multiple data sources, including Azure SQL, APIs, and flat files, into Power BI. Adapt to tight deadlines, evolving requirements, and multi-country inputs in a global, high-pressure environment. Handle stakeholder feedback constructively and update visualizations quickly to reflect changing priorities. 3. Qualifications, Experience, Skills Level of educational attainment required Bachelor’s degree in Computer Science, Information Systems, Data Analytics, or a related field Power BI certification Previous work experience required 5+ years of experience in Power BI dashboarding and data visualization. Strong knowledge of DAX, Power Query (M), and data modeling principles. Proven track record of delivering business-facing dashboards with high usability. Experience working with multilingual datasets and data from social listening, reviews, or consumer insights (preferred). Ability to work in agile environments using Azure DevOps or similar tools. Technical skills required : Power BI (Expert), DAX, Power Query (M), SQL, Excel Familiarity with Azure SQL, APIs, and cloud data connectors Understanding of Python/R basics for better integration with data science pipelines (desirable) Essential: Power BI (Expert Level) DAX and Power Query Data modeling and performance optimization Stakeholder communication Agile delivery mindset Desirable: Understanding of NLP outputs and sentiment classification Experience with multilingual data visualization Background in consumer insights or marketing analytics And above all of this, an undying love for beer! We dream big to create future with more cheers.
Posted 3 weeks ago
4.0 years
4 - 8 Lacs
Noida
On-site
About Paytm Group: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role As a Product Manager for Card Acquiring , you will be responsible for building and scaling card-based payment products for our vast network of offline and online merchants. You will work closely with banks, networks (Visa, Mastercard, Rupay, American Express), and internal teams to deliver high-performance card processing solutions. You will be the voice of the merchant and the architect of high-SR, low-latency, and regulation-compliant card payment infrastructure. Ke y Responsibilities:- Own the end-to-end lifecycle of card acquiring products – from strategy and roadmap to execution and post-launch performance. Define product features and enhancements focused on card payment acceptance across POS, online, and in-app channels. Integrate and manage partnerships with issuer and acquirer banks, card networks, and processors. Monitor and drive improvements in key metrics such as transaction success rate (SR), latency, authorization rates, fraud, and chargebacks. Lead initiatives related to card tokenization, contactless/NFC enablement, recurring payments (SI on cards), and international acceptance. Collaborate with engineering, design, risk, legal, and compliance to ensure scalable and compliant rollout of features. Track RBI regulations, network advisories, and ensure product readiness and compliance. Work with sales and operations teams to enable adoption and resolution of merchant issues. What You’ll Need 4–8 years of product management experience, with at least 2 years in card payments, acquiring, or processing. Strong understanding of card acquiring infrastructure, transaction lifecycle, settlement, MDR, and risk/fraud handling. Experience in working with card networks (Visa, Mastercard, Rupay), acquiring banks, or payment processors. Data-driven decision-making with hands-on experience in SQL, Excel, or dashboarding tools. Excellent stakeholder management, cross-functional collaboration, and problem-solving skills. Familiarity with RBI and PCI-DSS compliance standards is a plus. Why Join Us Be a key player in shaping the card payments experience for millions of Indian merchants. Solve for scale: Handle transaction volumes at one of the largest payment processors in India. Work with some of the most talented teams across product, engineering, and design. Join a fast-paced, impact-driven environment with a focus on innovation, ownership, and excellence. Compensation : If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
Posted 3 weeks ago
3.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
The Position Delivering strategic and operational support for Human pharma and by partnering with business, to measure, challenge and support Sales and marketing teams by driving Sales force excellence and cross functional collaboration across the commercial spectrum, providing Insights through Analytics, exploring newer data and analytics solutions and improving efficiencies and effectiveness of existing Data platforms Tasks & Responsibilities Plan, design and deployment of customer segmentation, targeting and profiling. Drive execution excellence for both FF related and Digital channels performance, drive sales force excellence through close monitoring of key performance indicators, create growth focused and market opportunity-based field force sizing, structure and sales force deployment that optimizes resources. Prepare brand level and territory level targets considering market share data. Measure the target setting process effectiveness by doing target fairness test Design and create Incentive Schemes in alignment with business objectives and keep it updating and restructuring it with the changing dynamics at the marketplace. Create, structure, communicate and monitor the progress of key performance indicators, spanning different dimensions of sales force effectiveness. Working with internal and external stakeholders for internal data analytics platforms for constantly updating it with business perspectives, exploring analytics solutions within or outside the organizations to solve business issues. Analyses data trends from multiple data sources: internal & external sales, F2F efforts and digital engagements and provide insights to business stakeholders. Managing RCPA/Veeva Rx survey analysis by analysing monthly Rx data coming from Veeva survey, Dashboarding it in user friendly framework, drawing insights, creating HCP level views by different group. Monitor Sales, both primary and secondary performance and provide recommendations to achieve sales productivity by suggesting right allocation of resources, focused activities and right engagement strategies. Requirements Graduate, preferably with an MBA Prior experience in the similar role of SFE, Business Intelligence and Analytics (3-5 years) Advanced excel and Power Point skills. Working experience on Tableau and Power BI will be and added advantage. Understanding of Analytics tools READY TO APPLY? Click the “Apply On Company website” button. Create an account or sign in and continue to register your profile, upload your resume, and apply in the company site. For any technical issues or additional questions, contact HR Direct. (Note: resumes should not be submitted to HR Direct since job applications are not processed via email or phone call) HR Direct contact information: Phone: +91-22-7145-6700 Email: HRDirect.PH@boehringer-ingelheim.com Our Company Why Boehringer Ingelheim? With us, you can develop your own path in a company with a culture that knows our differences are our strengths \u2013 and break new ground in the drive to make millions of lives better. Here, your development is our priority. Supporting you to build a career as part of a workplace that is independent, authentic and bold, while tackling challenging work in a respectful and friendly environment where everyone is valued and welcomed. Alongside, you have access to programs and groups that ensure your health and wellbeing are looked after \u2013 as we make major investments to drive global accessibility to healthcare. By being part of a team that is constantly innovating, you'll be helping to transform lives for generations. Want to learn more? Visit https://www.boehringer-ingelheim.com
Posted 3 weeks ago
1.0 - 3.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About PhonePe Group: PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! What kind of person are we looking for? First-principle problem solvers who are passionate about working with data and uncovering the stories that the numbers hide. If you're a curious mind and constantly questions the status-quo, then you'd fit right in with us. What would you get if you work with us? You'll be closely working on problem statements and influencing decisions that impacts 300M people. That's 20% of the country, if you're not keeping track. You'll get to interact with some of the smartest professionals that the country has to offer and get exposure to all facets of building a product and at scale. You get complete ownership and responsibility of all analytics support for your area - right from identifying the problem to presenting to the CEO, if need be. What would you get to do in this role? Be an integral part of the pod strategy and will have to define the critical metrics. You'll also monitor performance trends and influence any interventions, based on performance. Collaborate closely with the business, and product functions to understand the business problem and translate them into the right analytical problem statement Own the entire insight generation phase and work on deep, thorough analysis to provide unbiased answers on the identified problem statement. These insights and decisions will be influenced based on your presentation of the evidence, backed by data-driven hypothesis Move past just being the "Data person" and contribute with individual thoughts on how to improve the critical metrics for the pod. We love people who think of themselves as the business owner and then goes back to the data to prove or disprove the thought. Act as the analytics and visualization SME for the team and ensure that the dashboards are designed and built in a way that makes it easy for the pod to consume the data they need Mentor other analysts in the team; play an active role in hiring process & new team members' onboarding process What do you need to have to apply for this position? Minimum 1 to 3 years of analytics experience in relevant roles Strong problem solving & analytical skills Penchant for business & curiosity to understand how the product works Ability to write complex queries on SQL to manipulate, consolidate multiple data sources for the purpose of dashboarding and analysis Intuition for data and ability to handle big data sources Strong working knowledge in Excel and visualization tools like PowerBI, Tableau, QlikView Understanding of data-analysis languages such as R, Python and in core statistical concepts is expected; Experience in building ML models is good-to-have, but not mandatory Ability to clearly explain thoughts and ideas either verbally or in the written form. Candidates who are able to explain the story behind their analysis will find themselves at an advantage PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news
Posted 3 weeks ago
5.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Description We are looking for a Team Lead, Technical Support to join our growing global team at Sectigo. The Team Lead, Technical Support plays a critical leadership role in managing day-to-day technical support operations, guiding a team of engineers to deliver exceptional customer service and rapid issue resolution. This role bridges the gap between frontline support and senior escalation teams, ensuring consistency in service, mentoring staff, and driving operational improvements. The ideal candidate is both technically strong and highly people-focused, with the ability to balance priorities and deliver results in a fast-paced environment. This is a full-time and in-office position, working 5 days a week from our Chennai office at DLF IT Park, Manapakkam. Here are the core functions, responsibilities, and expectations for this role: Team Leadership & Development: Supervise and mentor Technical Support Engineers, fostering a culture of continuous learning and customer-centric behavior. Provide coaching, regular feedback, and performance evaluations to support professional growth. Manage team scheduling, resource allocation, and shift rotations to meet SLA targets. Support Operations & Escalation Management: Act as an escalation point for complex customer issues. Ensure all escalated and high-impact issues are handled promptly and professionally. Collaborate with Advanced Support and Engineering teams to resolve systemic issues. Customer Experience & Process Excellence: Monitor key metrics like CSAT, FCR, SLA adherence, and backlog volume; drive actions to improve them. Implement process improvements and document SOPs to enhance efficiency and service quality. Review and triage customer tickets for quality, completeness, and accuracy. Collaboration & Reporting: Interface with Product, Engineering, Sales, and Operations to communicate customer needs and pain points. Create regular reports and dashboards for leadership to review team performance and trends. Contribute to Knowledge Base articles and ensure engineers actively contribute to internal documentation. Other duties as assigned and related to the nature of this role and company initiatives. Qualifications Education: Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience) is strongly preferred. Experience Minimum of 5+ years of experience in technical support or help desk environments, including 1–2 years in a supervisory or lead role is required. Strong understanding of SSL/TLS, certificate lifecycle, and server/network troubleshooting. Proven experience working with enterprise clients and managing escalations. Familiarity with ticketing systems such as Salesforce, Zendesk, or Freshdesk. Ideal Candidate Profiles, Talents, And Desired Qualifications Strong leadership and interpersonal communication skills. Analytical and detail-oriented with a proactive mindset. Proficiency in tools such as Salesforce Service Cloud, JIRA, Excel, and dashboarding platforms like Power BI. Ability to coach and mentor technical team members effectively. Customer-first attitude with a strong sense of ownership. Superior customer service and phone mannerism are required to handle support of Sectigo’s customer base. Computer literacy skills must include the use of e-mail, databases, and word processing applications. Strong experience on handling customer issues and possess qualities such as integrity, fair mindedness, and a persuasive, congenial personality. Excellent verbal and written communication skills. Must have the ability to thrive in a start-up environment while applying existing skill sets and training to increase knowledge base. Must be able to work shift work Monday through Friday including holidays based on business needs and possible Weekends and after hours. Must be willing to carry the after-hour Support pager. Operate well in a fast-paced, dynamic, and global environment without requiring significant supervision. Can think creatively and independently to resolve conflict as well as solve problems. Additional Information Global team. Global reach. Global impact. At Sectigo, we believe doing good is good business. Our strength and our success come from our team of passionate, engaged individuals who make a difference, both locally and globally. Our commitment to engagement is rooted in an unconditionally inclusive workforce, embodying our unique perspectives, heritages, and backgrounds, all as diverse as the experiences of each Sectigo employee. Importantly, we strive to be recognized not only as the CLM leader but also for our intentional efforts to promote employees into the roles that most challenge and excite them, into experiences that allow them to grow their interests as we grow the business. We are committed to bringing a little bit of fun and a whole lot of happiness into everything we do so that our work – and our team members – reflect the positive outcomes we deliver to our customers every day.
Posted 3 weeks ago
1.0 - 4.0 years
0 Lacs
Gurugram, Haryana
On-site
Location Gurugram, Haryana, India This job is associated with 2 categories Job Id GGN00002060 Information Technology Job Type Full-Time Posted Date 07/08/2025 Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Job overview and responsibilities The Manager for Business Intelligence will play a critical role in ensuring safety is at the core of everything we do at United. Our team is integral for ensuring a safe workplace for our employees and travel experience for our customers. This role is responsible for supporting the development and implementation of a cohesive safety data strategy growing United's Safety Data Management programs. This includes data engineering to ontologize a scalable data pipeline, by creating and maintaining highly integrated corporate safety data sources, identifying opportunities for prescriptive and predictive use cases, developing key safety metrics thorough data analysis, providing actionable data driven insights, and building out comprehensive business intelligence tools and dashboards. With the objective of reducing safety risk and improving our safety culture. This position will lead and coordinate with a team of data managers and subject matter experts from across the enterprise. This position will work closely with Digital Technology teams to leverage the latest in Data Science, focusing on transformations and data analytics improvements Develop and implement predictive/prescriptive data business intelligence for Safety Data Management and streamlining processes Collaborate with Digital Technology and Operational teams to analyze, predict and reduce safety risks and provide measurable solutions Partner with Digital Technology team to develop streamlined and comprehensive data analytics workstreams Support United’s Safety Management System with predictive data analytics by designing and development of statistical models Manages and maintains project portfolio for the SMS data team Areas of focus will include, but are not limited to: Predictive and prescriptive analytics Data Visualizations Modeling and coding of data Reporting and automation Consulting with data customers Build data products including dashboards and mobile reporting products to support corporate safety leadership that helps them make data driven decisions Build and maintain the "single source of truth" for United's Corporate Safety data and ensure data integrity through robust governance process by running a cadence check Communicate and share updates with US and India based senior leadership, along with experience putting together product presentations Define, prioritize, allocate resources, track and provide status reporting of work assignments, projects, programs Coach and cultivate team at our local India Knowledge Center Location This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc. Qualifications What’s needed to succeed (Minimum Qualifications): Bachelor's degree Bachelor's degree in computer science, data science, information sytems, engineering, or another quantitative field (i.e. mathematics, statistics, economics, etc.) At least 6 years experience in business intelligence, analytics, and/or data engineering At least 1 year experience in a leadership/supervisory role preferred Expert level SQL skills Experience with Foundry/Microsoft SQL Server Management Studio and hands-on experience working with massive data sets Intermediate to expert level BI dashboarding experience (e.g. Power BI, Tibco Spotfire, etc...) to produce meaningful, elegant dashboards Proficiency writing complex code using both traditional and modern technologies/languages (i.e. Python,HTML,Javascript,Power Automate, Spark Node, etc.) for queries, procedures, and final formatted reporting in an email format Ability to study/understand business needs, then design a data/technology solutions that connect business processes with quantifiable outcomes Ability to prepare presentations for senior leadership and interact with all levels of management Strong project management and communication skills People/Team Management 3-4 years working with complex data (data analytics, information science, data visualization or other relevant quantitative field) Must be legally authorized to work in India for any employer without sponsorship Must be fluent in English (written and spoken) Successful completion of interview required to meet job qualification Reliable, punctual attendance is an essential function of the position What will help you propel from the pack (Preferred Qualifications): Master's degree Palantir or Tiboc Certifications
Posted 3 weeks ago
2.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
The Data Automation Team supports multiple processes in collaboration with the AR & Billing team in their goal of provisioning the Experian products to end clients right first time. The Data Automation Team must ensure accurate completion of the assigned tasks related to account setup and follow up amendments, pricing application or additional changes that can be required, invoice and credit notes documents creation and Third-party portal invoice upload, in the respective platforms used by the AR & Billing team to provide the service agreements. Principle responsibilities Service and Billing Opening new accounts and setting the customer up in RPM, Permissions, Mainframe, Oracle, RDE and multiple billing and product platforms manually or using existing automated solution Main invoices and credit notes Loading cyclic invoicing and other billing files into the billing system Actioning account amendments to pricing, customer name/address/branch Checking expired DPR licenses to ensure customers have renewed these and updating our system accordingly. Actioning account closures in the RPM, Permissions, Mainframe, and product platforms Third party portal Invoice loading into client websites. Use dashboarding and ERP tools to make accurate invoice delivery using third party client portal. Data automation Process improvement measures for billing and portal-based invoice delivery as part of future projects Required Main Skills (functional / Technical) Flexibility. Identify process and report improvements that improve quality of deliverables Participate in any Regional or Global projects Ensure excellent and data quality in the systems Support the assigned project (Acquisitions and Mergers, Divestment - when required) Undertake special assignments, ad hoc functions, and other responsibilities as and when requested by the line manage You will be reporting to a Senior Manager or a Director About Experian Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Experience And Skills You are required to have 2+ years of experience in data management Knowledge of dashboarding/data management tools Able to work on own initiative and prioritize daily workload. Proficient in Microsoft Word and Excel Additional Information Our uniqueness is that we truly celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's strong people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Experian Careers - Creating a better tomorrow together Benefits Experian care for employee's work life balance, health, safety and wellbeing. In support of this endeavor, we offer best-in-class family well-being benefits, enhanced medical benefits and paid time off. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here
Posted 3 weeks ago
4.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
🚀 About Smartlead.ai Smartlead is a cutting-edge platform designed to transform cold email outreach into a reliable revenue engine. We help businesses elevate their outreach, effectively engage prospects, and drive significant revenue growth. As a bootstrapped and profitable startup, Smartlead has ranked in the top 4% of the world's fastest-growing SaaS companies, according to ChartMogul. 🚀 About The Role We're looking for a diligent Operations Executive with SaaS industry experience to join our team as a true operational generalist. This role involves managing day-to-day operations across multiple functions, from customer support to process optimization, while building dashboards to track key metrics and implementing automations to streamline workflows. The ideal candidate will be hands-on with tools like Zapier, SQL, and analytics platforms, comfortable switching between strategic planning and tactical execution, and passionate about finding better ways to get things done. You'll work closely with the Head of Operations to identify bottlenecks, implement solutions, and ensure smooth operations as we scale. 🛠️ What You’ll Do Analyze and streamline operations processes to improve efficiency and scalability Track, interpret, and report key performance indicators (KPIs) using dashboards and data tools Lead and deliver projects end-to-end, ensuring timelines, budgets, and outcomes are met Identify operational bottlenecks and implement sustainable, data-backed solutions Leverage automation and SaaS tools to improve workflows and reduce manual effort Communicate clearly and confidently across teams, sharing updates, risks, and insights Own vendor relationships, from contract negotiation to ongoing performance management 🎯 What Success Looks Like Operational Efficiency - Drive productivity improvements, cost reductions, and resource optimization gains Process Optimization Projects - Successfully deliver process improvement initiatives within timeline and budget Vendor Management Performance - Maintain high supplier scorecard ratings and achieve contract savings Stakeholder Management - Ensure high internal customer satisfaction and cross-departmental collaboration Cost Savings Achievement - Generate quantifiable financial savings from operational improvements Technology Implementation - Successfully deploy operational tools and automation solutions Business Impact - Directly contribute to revenue growth, market expansion, or customer acquisition ✅ You’ll Excel If You Have 2–4 years of experience in fast-paced, high-growth SaaS or tech operations Proven track record in process design, project delivery, and stakeholder coordination Comfort working independently and managing shifting priorities with minimal hand-holding Hands-on experience with automation tools and dashboarding platforms (e.g., Notion, Airtable, Zapier, Retool, etc.) A bias for action, a sharp eye for inefficiencies, and a love for turning chaos into systems Excellent written and verbal communication skills across functions and levels 🌱 Why Join Smartlead.ai? Remote-first culture: Work from anywhere, as long as you get things done Zero fluff: High ownership, fast decisions, minimal bureaucracy People-first mindset: We care about performance and well-being Growth opportunities: As we scale, so do you
Posted 3 weeks ago
2.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description The Data Automation Team supports multiple processes in collaboration with the AR & Billing team in their goal of provisioning the Experian products to end clients right first time. The Data Automation Team must ensure accurate completion of the assigned tasks related to account setup and follow up amendments, pricing application or additional changes that can be required, invoice and credit notes documents creation and Third-party portal invoice upload, in the respective platforms used by the AR & Billing team to provide the service agreements. Principle responsibilities Service and Billing Opening new accounts and setting the customer up in RPM, Permissions, Mainframe, Oracle, RDE and multiple billing and product platforms manually or using existing automated solution Main invoices and credit notes Loading cyclic invoicing and other billing files into the billing system Actioning account amendments to pricing, customer name/address/branch Checking expired DPR licenses to ensure customers have renewed these and updating our system accordingly. Actioning account closures in the RPM, Permissions, Mainframe, and product platforms Third party portal Invoice loading into client websites. Use dashboarding and ERP tools to make accurate invoice delivery using third party client portal. Data automation Process improvement measures for billing and portal-based invoice delivery as part of future projects Required Main Skills (functional / Technical) Flexibility. Identify process and report improvements that improve quality of deliverables Participate in any Regional or Global projects Ensure excellent and data quality in the systems Support the assigned project (Acquisitions and Mergers, Divestment - when required) Undertake special assignments, ad hoc functions, and other responsibilities as and when requested by the line manage You will be reporting to a Senior Manager or a Director Qualifications You are required to have 2+ years of experience in data management Knowledge of dashboarding/data management tools Able to work on own initiative and prioritize daily workload. Proficient in Microsoft Word and Excel Additional Information Our uniqueness is that we truly celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's strong people first approach is award winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Experian Careers - Creating a better tomorrow together Benefits Experian care for employee's work life balance, health, safety and wellbeing. In support of this endeavor, we offer best-in-class family well-being benefits, enhanced medical benefits and paid time off. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here
Posted 3 weeks ago
1.0 - 2.0 years
17 - 20 Lacs
Bengaluru
Work from Office
Job Title:Transformation Office Value Support (Operations) Management Level :11 Analyst Location:Bangalore / Gurgaon / Mumbai Must have skills: Excel, Power Bi, Figma, PPT Experience is a must. Python, SQL knowledge is good to have. Good to have skills:English, Transformation PMO, Culture Fit & Relevant skills Job Summary : We are looking for a detail-oriented Value Support Specialist to assist in driving value delivery across transformation initiatives. The role involves supporting teams with impactful presentations, design assets, and data tracking using PowerPoint, Figma, and Excel. Strong collaboration, visual storytelling, and execution skills are key to success in this role. Roles & Responsibilities: Support regular value updates and ensure accurate reflection in the Momentum tool. Maintain and update initiative data, baselines, and targets in coordination with initiative owners. Connect with stakeholders to gather input, resolve data queries, and ensure timely updates. Provide ongoing support to initiative teams for value tracking and reporting requirements. Create and update dashboards and reports using Excel and PowerPoint for performance reviews. Professional & Technical Skills: Minimum of 1-2 years of experience in a related field Proficiency in Value Realization Tools Familiarity with Python, SQL Proficiency in PowerPoint, Excel, and basic design tools like Figma. Strong attention to detail and data accuracy. Good communication and stakeholder coordination skills. Exposure to dashboarding or automation tools. Ability to manage multiple tasks and deliverables in a fast-paced environment. Additional Information: Experience in a transformation office or similar role. Advanced degree in business, finance, or a related field. Ability to collaborate cross-functionally with initiative teams and senior stakeholders. About Our Company | AccentureQualification Experience:Minimum of 2 year(s) of experience is required Educational Qualification:MBA
Posted 3 weeks ago
1.0 - 2.0 years
11 - 14 Lacs
Bengaluru
Work from Office
Job Title:Transformation Office Value Support (Operations) Management Level :11 Analyst Location:Bangalore / Gurgaon / Mumbai Must have skills: Excel, Power Bi, Figma, PPT Experience is a must. Python, SQL knowledge is good to have. Good to have skills:English, Transformation PMO, Culture Fit & Relevant skills Job Summary : We are looking for a detail-oriented Value Support Specialist to assist in driving value delivery across transformation initiatives. The role involves supporting teams with impactful presentations, design assets, and data tracking using PowerPoint, Figma, and Excel. Strong collaboration, visual storytelling, and execution skills are key to success in this role. Roles & Responsibilities: Support regular value updates and ensure accurate reflection in the Momentum tool. Maintain and update initiative data, baselines, and targets in coordination with initiative owners. Connect with stakeholders to gather input, resolve data queries, and ensure timely updates. Provide ongoing support to initiative teams for value tracking and reporting requirements. Create and update dashboards and reports using Excel and PowerPoint for performance reviews. Professional & Technical Skills: Minimum of 1-2 years of experience in a related field Proficiency in Value Realization Tools Familiarity with Python, SQL Proficiency in PowerPoint, Excel, and basic design tools like Figma. Strong attention to detail and data accuracy. Good communication and stakeholder coordination skills. Exposure to dashboarding or automation tools. Ability to manage multiple tasks and deliverables in a fast-paced environment. Additional Information: Experience in a transformation office or similar role. Advanced degree in business, finance, or a related field. Ability to collaborate cross-functionally with initiative teams and senior stakeholders. About Our Company | AccentureQualification Experience:Minimum of 2 year(s) of experience is required Educational Qualification:MBA
Posted 3 weeks ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively. As a risk management generalist at PwC, you will provide advisory and practical support to teams across a wide range of specialist risk and compliance areas. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples Of The Skills, Knowledge, And Experiences You Need To Lead And Deliver Value At This Level Include But Are Not Limited To: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Job Title- Manager Software Quality Assurance JD : Experienced in defining and deployment of Quality processes. Responsible for ensuring that respective offerings process, guidelines, checklists and templates are defined and maintained in QMS. Facilitate project teams on process setup and metrics for their projects. Responsible for monitoring program & delivery performance, SLA governance, Account Quality initiatives & operational parameters. Proactively identifies potential issues and drives resolution to avoid customer impact and facilitates continual improvement. Facilitate highly visible and complex service improvement projects and provides metrics and reporting to all relevant stakeholders Review customer feedback and take corrective actions to improve customer satisfaction. Handling customer escalations and strives to proactively prevent escalations in future. Well versed in CMMIver2 services and been part of certification journey Conduct Gap analysis, define, establish, implement and close process gaps Measure core metrics and train the project teams on CMMi Level 5 process objectives and its importance from business perspective Skilled in identification of Quality Process Performance Objectives and Sub Process metrics and predictive modelling using Statistical Techniques. Conduct various audits like Internal Audit, Release Audit, Configuration Audit and Review of Project specific artifacts on a periodic basis Identify process and business risk and propose the solution to mitigate them Ensure adherence to CMMI practices and proactive escalations during deviations. Be a partner to the delivery teams in monitoring the progress of the project to identify/prevent risks, by using analytical techniques Develop / strengthen checks and balances to help meet and exceed contractual commitments to customers Develop / strengthen customer satisfaction improvement programs in the organization Conduct Root Cause Analysis along with preventive/corrective actions, as needed Partner with stakeholders in the development and implementation of new paradigms scope of work. Enable Delivery Organization in the transformation journey of delivering excellence through institutionalization of strong process framework Establish Dashboards and metrics reports at organization level to review with various stakeholders to define the course of the project. Facilitation of cross functional task force teams for process improvements like demand and capacity analysis, Shift Left, Automation etc. Integrate and harmonize the engagement/client processes with SDC processes for a business unit in order to help the project and engagement team in their project planning and execution work to meet business expectations. Train the Project Delivery teams on various Quality requirements like Metrics, Processes, Risk Governance. Identify and Execute Six Sigma, Lean based improvement initiatives scope of work. Skills: Efficient Team player, combining communication, interpersonal & problem-solving skills with analytical, decision making and leadership capabilities to enhance organizational objectives High quality organizational and facilitation skills Worked as focal point for quality related programs within departments Must have agile project experience Excellent Problem solving and troubleshooting skills Nice to have - Knowledge of analytical and dashboarding tools like Power BI, Tableau Nice to have – Agile, ITIL, CMMI Certifications Qualificatio n s Any graduation provided the candidate meets the above Qualifications.
Posted 4 weeks ago
12.0 years
0 Lacs
Greater Delhi Area
On-site
About Tide At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. ABOUT THE TEAM :- Member Engagement Marketing , leads the strategy and execution of lifecycle, CRM, and engagement marketing initiatives that directly drive revenue and product adoption across our fintech platform. This team works at the intersection of product, data, growth, and customer success to ensure every member interaction is personalized, impactful, and revenue-generating. We need the leader to build deep relationships with existing users to increase usage, cross-sell , and grow lifetime value ABOUT THE ROLE :- Strategic Ownership Own the member engagement marketing strategy across the entire lifecycle — from onboarding and activation to retention and reactivation. Own the Retention marketing strategy to grow revenue from the existing customer base. Build cross-sell and upsell campaigns that deepen product usage and maximize customer lifetime value Identify high-potential customer segments and create tailored journeys that boost engagement and reduce churn Lead CRM, email, push, in-app, and SMS marketing programs focused on driving behavioral outcomes and monetization. Partner closely with Product, Data, and Revenue teams to define KPIs tied to conversion, churn reduction, and engagement. Lead nurture journeys that drive reactivation, repeat usage, and deeper financial engagement. Execution & Optimization Lead and mentor a growing team of CRM/lifecycle marketers, campaign managers, and content strategists. Collaborate cross-functionally with Product, Growth, Sales, Risk, and Customer Success teams. Segment users based on behavior, usage, and value to run targeted and personalized campaigns. Own dashboarding and reporting of all member marketing metrics and attribution. Team Leadership & Collaboration Lead a team of lifecycle marketers, campaign managers, and CRM specialists. Collaborate cross-functionally with Growth, Sales, Product Marketing, Data Science, and Customer Success teams. Contribute to annual and quarterly planning around revenue growth via member marketing. WHAT WE ARE LOOKING FOR:- 12+ years of experience in B2C or B2B2C marketing roles, preferably in fintech, banking, or consumer tech. Proven expertise in lifecycle, retention, and CRM marketing with a strong commercial impact. Deep understanding of cross-sell/upsell mechanics, revenue contribution tracking, and member behavior insights. Strong working knowledge of marketing automation tools and customer data platforms (CDPs). Analytical thinker with comfort in using data to make decisions and build ROI-driven programs. Exceptional leadership and stakeholder management capabilities. WHAT YOU WILL GET IN RETURN :- Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities Stock Options TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice .
Posted 4 weeks ago
0 years
0 Lacs
Andhra Pradesh, India
On-site
At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively. As a risk management generalist at PwC, you will provide advisory and practical support to teams across a wide range of specialist risk and compliance areas. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same. Examples Of The Skills, Knowledge, And Experiences You Need To Lead And Deliver Value At This Level Include But Are Not Limited To: Analyse and identify the linkages and interactions between the component parts of an entire system. Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion. Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables. Develop skills outside your comfort zone, and encourage others to do the same. Effectively mentor others. Use the review of work as an opportunity to deepen the expertise of team members. Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Job Title- Manager Software Quality Assurance JD : Experienced in defining and deployment of Quality processes. Responsible for ensuring that respective offerings process, guidelines, checklists and templates are defined and maintained in QMS. Facilitate project teams on process setup and metrics for their projects. Responsible for monitoring program & delivery performance, SLA governance, Account Quality initiatives & operational parameters. Proactively identifies potential issues and drives resolution to avoid customer impact and facilitates continual improvement. Facilitate highly visible and complex service improvement projects and provides metrics and reporting to all relevant stakeholders Review customer feedback and take corrective actions to improve customer satisfaction. Handling customer escalations and strives to proactively prevent escalations in future. Well versed in CMMIver2 services and been part of certification journey Conduct Gap analysis, define, establish, implement and close process gaps Measure core metrics and train the project teams on CMMi Level 5 process objectives and its importance from business perspective Skilled in identification of Quality Process Performance Objectives and Sub Process metrics and predictive modelling using Statistical Techniques. Conduct various audits like Internal Audit, Release Audit, Configuration Audit and Review of Project specific artifacts on a periodic basis Identify process and business risk and propose the solution to mitigate them Ensure adherence to CMMI practices and proactive escalations during deviations. Be a partner to the delivery teams in monitoring the progress of the project to identify/prevent risks, by using analytical techniques Develop / strengthen checks and balances to help meet and exceed contractual commitments to customers Develop / strengthen customer satisfaction improvement programs in the organization Conduct Root Cause Analysis along with preventive/corrective actions, as needed Partner with stakeholders in the development and implementation of new paradigms scope of work. Enable Delivery Organization in the transformation journey of delivering excellence through institutionalization of strong process framework Establish Dashboards and metrics reports at organization level to review with various stakeholders to define the course of the project. Facilitation of cross functional task force teams for process improvements like demand and capacity analysis, Shift Left, Automation etc. Integrate and harmonize the engagement/client processes with SDC processes for a business unit in order to help the project and engagement team in their project planning and execution work to meet business expectations. Train the Project Delivery teams on various Quality requirements like Metrics, Processes, Risk Governance. Identify and Execute Six Sigma, Lean based improvement initiatives scope of work. Skills: Efficient Team player, combining communication, interpersonal & problem-solving skills with analytical, decision making and leadership capabilities to enhance organizational objectives High quality organizational and facilitation skills Worked as focal point for quality related programs within departments Must have agile project experience Excellent Problem solving and troubleshooting skills Nice to have - Knowledge of analytical and dashboarding tools like Power BI, Tableau Nice to have – Agile, ITIL, CMMI Certifications Qualificatio n s Any graduation provided the candidate meets the above Qualifications.
Posted 4 weeks ago
5.0 - 18.0 years
4 - 7 Lacs
Bengaluru
On-site
We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. What You'll Do Create business blueprint as per the functional requirements provided, create prototype as necessary Prepare Solution Architecture and produce Technical design document Deliver solution as per the business blueprint and technical design Flexibility to work on various skills and proactive approach to delivery Position solutions to customer at pre-sales stage Drive enablement of the team Own / Acquire relevant SAP Business AI skills to position / deliver SAP’s AI offerings to our customers Enhance adoption/ consumption of various SAP AI offerings in customer use cases What You bring 5-18 years of experience in at least one of the following: SAC Dashboarding or Reporting, SAC Planning, HANA Cloud OR native HANA Modelling, BW/4HANA, S/4HANA Analytics OR CDS, Datasphere. 2-3 full life cycle implementations exposure Architectural knowledge of deployment modes of various SAP Analytics solutions (Cloud, On-Premise, Hybrid) would be a plus Good core consulting skills – Oral and written communication, organization and planning, client facing and interpersonal skills Good knowledge of latest trends in Analytics space including platforms and solutions from other vendors Knowledge of development on HANA 2.0 like HANA XSA Development, nodeJS or ABAP development would be an added advantage. Hands on knowledge of related planning solutions like BPC, TPM, BW-IP will be nice to have and will give added advantage. Meet Your Team Consultant will be responsible for implementing data warehousing, planning and reporting solutions based on SAP S/4HANA Analytics, SAP Analytics Cloud (SAC), SAC Planning, SAP BW/4HANA, SAP HANA, in various industry and functional domains. The consultant will interact with onsite team members or at times directly with customer to understand requirement or build as per given design. He/she will be responsible for technical implementation of the business model, performance improvements, replication of data from source systems and reporting or planning on top of data warehousing using one of the SAP solutions. Consultant will use defined methodologies during requirement gathering, design, build/ test and deployment. Location: Bangalore/ Gurgaon Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 423042 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
Posted 4 weeks ago
0 years
8 - 9 Lacs
Bengaluru
On-site
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Assistant Manager, Power BI We're looking for someone would be responsible for delivery of all analytics led projects undertaken for this top priority customer. Projects would include the following, though not limited to, since it’s an evolving role: Reporting & Dashboarding (PBI), Direct Data Source connection to PBI dashboard, Value generating Analytic Use cases involving data science and Statistical forecasting / modeling. Responsibilities In this role, you'll be responsible for all the activities related to Power BI domain Intermediate years subject matter expert on the Microsoft technology stack - Microsoft Power BI, Azure, sophisticated analytics, and information management technology In this role, the resource will be responsible for rapid simulation and understanding of existing applications and technical environment, to convert business requirements into detailed functional requirements and crafting into a functional specifications' document. And also to take responsibility and ownership of components/processes within the team. Should understand databases – MS SQL Server, Oracle, Azure, Should have exposure to SQL Performance tuning, Data modeling, SSIS, SSRS Working knowledge of Business Intelligence Systems & Tools (Microsoft Power BI, SQL Server Reporting Services, Tableau, Qlikview, Spotfire etc.) Working understanding of different data, reporting and analytics tools and how they are used within an organization Solid understanding of databases like SQL Server, SQL Azure, Oracle etc. A deep understanding of, and ability to use and explain all aspects of, relational database design, multifaceted database design, OLTP, OLAP, critical metrics, Scorecards, and Dashboards Ability to recommend architecture standard methodologies related to ETL, ELT, BI, and the life-cycle of an EDW solution Good to have MS Excel whiz skills - Power Query, Power View, Power Pivot Strong financial analytical skills and problem solving skills. Healthcare & Life Sciences industry experience a plus Qualifications we seek in you! Minimum qualifications Knowledge of standard methodologies and IT operations in an always-up, Preferred qualifications Bachelor's / Graduation / Equivalent Preferably Masters in Business Administration Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Assistant Manager Primary Location India-Bangalore Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jul 7, 2025, 2:02:04 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time
Posted 4 weeks ago
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