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7.0 - 11.0 years

0 Lacs

karnataka

On-site

At Capgemini Engineering, the global leader in engineering services, a team of engineers, scientists, and architects collaborates to empower the most innovative companies worldwide. Our digital and software technology experts, from autonomous cars to life-saving robots, provide distinctive R&D and engineering services across diverse industries. Embrace a career filled with opportunities where you can create an impact, encountering a unique experience every day. As a Grade Specific professional, your key responsibilities and tasks will involve managing the lifecycle of escalated incidents. This includes serving as the primary point of contact, conducting incident intake, and performing impact analysis. You will act as a liaison between customers, support teams, and other stakeholders like product and engineering teams. Additionally, you will lead investigations for major incidents, ensuring all stakeholders are kept informed throughout the process. You will be responsible for following the escalation process, from ticket assignment to tracking and communicating the status of escalated cases. Identifying areas for enhancement in the escalation process and implementing changes to boost efficiency will be part of your role. Furthermore, you will delve into the root causes of escalated issues and strive towards permanent solutions. Monitoring customer satisfaction, feedback, and trends will be essential, along with reporting on the performance of the escalation process to uphold optimal internal and customer experiences for escalated incidents. To qualify for this role, you should possess 7+ years of experience in managing customer escalations or working in customer-facing support roles within fast-paced software/technology environments. Effective communication with customers and other stakeholders is crucial. Proficiency in utilizing relevant tools such as ticketing systems like Zendesk and ServiceNow, as well as dashboard tools like Zendesk Explore and Tableau, is required. Capgemini is a renowned global business and technology transformation partner that aids organizations in accelerating their transition to a digital and sustainable world. With a diverse team of over 340,000 members across 50 countries, Capgemini leverages its 55-year heritage to unlock technology's value for clients, addressing a wide range of business needs. The company delivers end-to-end services and solutions, blending strengths from strategy and design to engineering, supported by its leading capabilities in AI, generative AI, cloud, and data. Capgemini's deep industry expertise and partner ecosystem ensure tangible impacts for enterprises and society.,

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3.0 - 8.0 years

0 Lacs

bengaluru, karnataka, india

Remote

Introduction: A Career at HARMAN Automotive Were a global, multi-disciplinary team thats putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career. Engineer audio systems and integrated technology platforms that augment the driving experience Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence Advance in-vehicle infotainment, safety, efficiency, and enjoyment About The Role Harman Automotive Services is looking for a Senior Associate Business Operations to join the Business Operations team. As a member of the Business Operations team, you would be involved in the day-to-day operations of the Automotive Services business to improve efficiency. In this role you would be collaborating with the Engineering Delivery, Finance, Procurement, HR, and Talent Acquisition teams to participate in activities required for the smooth functioning of the overall business. We are looking for a detail-oriented individual with experience in project operations, project tracking, and revenue forecasting. The ideal candidate should have strong expertise in Microsoft Excel, particularly in using advanced formulas for data analysis, and must be familiar with Monthly T&M (Time & Material) billing cycles. You will play a critical role in supporting project governance, financial tracking, and operational reporting to ensure successful project execution and delivery. What You Will Do Track and maintain project plans, milestones, and deliverables for ongoing projects. Support project managers in daily operations, including resource tracking, schedule updates, and financial summaries. Prepare and manage Monthly T&M billing, ensuring accurate and timely submission to clients and internal stakeholders. Collaborate with Finance and Delivery teams to prepare revenue forecasts and monitor actuals vs. forecast. Use advanced Excel formulas (VLOOKUP, INDEX/MATCH, SUMIFS, IFS, pivot tables, etc.) to consolidate and analyze project performance data. Create dashboards and reports for management on KPIs such as budget vs actuals, utilization, and revenue realization. Maintain documentation and ensure compliance with PMO standards and templates. Assist in project audits, data quality checks, and process improvement initiatives. Ensuring data processing, management, and hygiene and understanding the importance of managing a multi-tool, multi-source data gathering and information extraction system. Understand and closely monitor Organizational, Business, and function specific goals to impact overall Operational Governance. Partner with supporting functions (Finance, HR, TA) and provides reporting data for making key decisions. Regular sync-ups, present data efficiently using various dashboards, with business stakeholders to help them take decisions and actions for profitable business and growth. Managing the overall Workforce along with other members of the team and tracking the efficiency based on business KPIs to ensure resource optimization and operational efficiency. Accountable for executing and owning Workforce Management processes using tools/ system adapted by Harman. Follow up and ensure key steps in business processes are actioned on time and within SLAs Manage a completion-based follow-up cadence with the functional step owners in different business processes. Publish weekly reports for business processes flagging progress, risks, and pending actions. Ensure data validation based on Harman standards for tools in the Harman Ecosystem. What You Need To Be Successful Bachelors degree in Business, Finance, Engineering, or related field. 3-8+ years of experience within Project Coordination, Billing, Workforce Management, Bench Management, Sales Operations and Business Operations within the Software Services Industry. Proficient in Excel, with strong hands-on experience in formulas, pivot tables, charts, and data analysis. Experience with revenue forecasting and monthly T&M billing cycles is a must. Strong understanding of project lifecycle, project financials, and resource tracking. Excellent attention to detail and analytical skills. Ability to work cross-functionally and communicate effectively with stakeholders at various levels. Excellent and hands on experience on using PMA tools and Dashboard tools. Expert in data analytics and representation with the ability to create data visualizations using Power BI & Microsoft Excel for multi-source and multidimensional data. Exceptional presentation skills and ability to create and deliver presentations to multiple business stakeholders. Proven experience in creating presentations related to Business and Sales Operations including resources, Cost, Sales Pipeline, and Utilization. Creative problem-solver with the ability to work with a blank slate and inspire others. Excellent organizational and cross functional skills Strong verbal, written and presentation skills to have effective communication at all levels in the organization. Bonus Points if You Have Experience in working within an Automotive OEM or Tier-1 supplier in the Automotive industry Experience in using AI tools to maximize efficiency in Business Operations and Workforce Management Experience with project management tools (e.g., MS Project, Jira, Smartsheet, or similar) is a plus. What Makes You Eligible Willingness to travel. Willingness to work in an office. Any offer of employment is conditioned upon the successful completion of a background investigation. What We Offer Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location. Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.) Extensive training opportunities through our own HARMAN University Competitive wellness benefits Tuition reimbursement Be Brilliant employee recognition and rewards program. An inclusive and diverse work environment that fosters and encourages professional and personal development. You Belong Here HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want. Show more Show less

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5.0 - 9.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Project Manager at Standard Chartered Bank, you will work closely with the Program & Remote Project Management Teams to support the achievement of key milestones, deliverables, and tracking to ensure the success of overall project delivery. You will be responsible for managing digitization and automation programs to improve client experience, as well as collaborating with architects, solution engineers, and product teams to facilitate prospecting. Your role will involve coordinating with the leadership team and interfaces to define data quality solutions, partnering with the business team to evaluate new ideas or initiatives, and managing business delivery aligning with SCB defined technology and project management processes. You will also train and mentor newer/junior team members, monitor their progress, and provide continuous feedback to support their growth. Additionally, you will be responsible for maintaining audit engagement/management process compliance, ensuring regulatory and business conduct compliance, and identifying areas for improvement in internal processes. Your communication skills will be essential as you work closely with various stakeholders, System Development/Technology teams, and testing teams to establish appropriate solutions to meet business requirements. To be successful in this role, you should have experience in RTGS/ACH/Fast/Cross border TT/Cheque/DD products, digitization and automation, solution design, and stakeholder management. You should also be proficient in SQL queries, Oracle, DB2, Java, Springboots, Cloud architecture, and other relevant tools and technologies mentioned in the job requirements. If you are motivated, excited about the Banking Business, and looking to work in a fast-paced and changing environment where you can make a positive impact, we encourage you to apply and be part of a diverse and inclusive organization that values continuous learning, growth, and innovation.,

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2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

As a Vendor Manager at Lofte Studios, you will be responsible for ensuring smooth coordination between external vendors and internal teams. Your role will involve tasks such as onboarding, documentation, performance review, and query resolution. It is essential to maintain administrative excellence, clear communication, and reliable records to support studio operations effectively. Your key responsibilities will include: - Maintaining accurate and up-to-date documentation for all vendors, such as contracts, NDAs, onboarding forms, and compliance records. - Addressing day-to-day vendor queries promptly and professionally. - Supporting the onboarding process for new vendors, ensuring proper completion and recording of all paperwork and documentation. - Tracking vendor performance based on project timelines, deliverables, and quality standards. - Regularly updating internal dashboards and reports to reflect vendor status and key performance metrics. - Collaborating with internal teams (Operations, Finance, Content) to ensure vendor deliverables align with studio needs. - Scheduling and documenting periodic vendor review meetings. - Identifying and escalating potential delays, risks, or issues in vendor performance to management. - Ensuring adherence to company processes and vendor-related compliance. To be successful in this role, you should have: - 2-4 years of experience in vendor coordination, operations, or administrative support roles. - Proficiency in MS Office (Excel, Word, Outlook) and familiarity with reporting or dashboard tools like Google Sheets, Airtable, or Notion. - Strong attention to detail, particularly when handling documentation and reporting. - Excellent written and verbal communication skills. - Ability to multitask and stay organized in a fast-paced studio environment. - Strong interpersonal skills with a proactive approach to problem-solving. - Prior experience in content, media, or production industries would be an advantage. About Lofte Studios LLP: Lofte Studios LLP is dedicated to creating visually engaging content that conveys impactful stories. Working with a diverse network of partners and creators, we bring ideas to life. We are currently seeking a reliable and organized Vendor Manager to oversee paperwork, performance tracking, and vendor coordination from our Hyderabad office.,

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5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

As a member of the Trust Safety team at YouTube, you will play a pivotal role in ensuring a safe and secure online environment for users, viewers, and content creators worldwide. Your primary responsibility will be to lead the quality assurance program for vendor operations, setting and upholding high standards for operational quality and processes. You will work closely with Operations experts to refine the operational framework continuously, thereby enhancing user experience and the quality of results. Your role will involve building or supporting a global quality program to drive consistency and continuous improvement across workflows and processes. You will be instrumental in improving key performance indicators by enhancing the quality assurance system to identify, measure, and capitalize on opportunities for enhancement in processes, tools, and training. Additionally, you will establish relationships with executive members of cross-functional organizations to advocate for the agent skills necessary for effective performance. Collaboration will be a key aspect of your role as you work alongside YouTube's Product, Enforcement, and Partner teams to align with product launches and stay abreast of product and policy modifications. It is essential to note that you may encounter graphic, controversial, and potentially offensive video content during team escalations in adherence to YouTube's Community Guidelines. YouTube believes in the power of voices and the importance of fostering a sense of community through shared stories. As part of our team, you will have the opportunity to contribute to this vision by enabling individuals to share their narratives, explore their passions, and connect with others, all while working at the forefront of technology and creativity. Join us in our mission to showcase the world, explore innovative ideas, tackle real challenges, and enjoy the journey together. Your role will be fast-paced, dynamic, and proactive, reflecting the commitment of the Trust Safety team to create a secure online space for all.,

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

As the Quality and Training Effectiveness Manager at YouTube, you will have the opportunity to work in either Hyderabad, Telangana, India, or Bengaluru, Karnataka, India. To qualify for this role, you should have a Bachelor's degree or equivalent practical experience along with at least 5 years of experience in project management and stakeholder management. Preferred qualifications for this position include an MBA or Six Sigma certification, experience with AI/LLM technologies, and expertise in collecting, synthesizing, analyzing, and visualizing complex sources of data to derive insights and recommendations for operational efficiency. You should also possess the ability to identify and implement automation opportunities, familiarity with dashboard tools like SQL/Dremel, Data Studio, or Tableau, and the skills to build compelling narratives that enable thoughtful decision-making and collaboration with partners. In this role, you will be part of the Global Vendor Operations (GVO) organization at YouTube, overseeing vendor operations for all YouTube users globally. The Quality & Training Effectiveness (QTE) team's mission is to enable quality and training teams across GVO to achieve scalable, standardized, and sustainable operational outcomes. You will collaborate with cross-functional teams to drive global training and quality initiatives, streamline workflows, automate tasks, and ensure consistent global operations. Your responsibilities will include designing and implementing a framework focused on user delight and operational excellence, identifying synergies across programs, reducing complexity through process automation, utilizing advanced data analysis and AI/LLM models, and designing data pipelines and dashboards for real-time insights. Your role will be vital in driving operational excellence within GVO and contributing to YouTube's mission of giving everyone the power to share their story and connect with others through technology and creativity.,

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3.0 - 7.0 years

0 Lacs

bhubaneswar

On-site

You will be joining iMerit as a full-time L&D Specialist with a focus on LiDAR technology. The ideal candidate should have 3-5 years of experience as a trainer and must possess excellent English language skills. Your responsibilities will include conducting training sessions, developing instructional content, and interacting with overseas clients. To excel in this role, you should have strong presentation, communication, and facilitation skills. Experience in teaching, training, or instructional design will be advantageous. Additionally, the ability to adapt training approaches for different skill levels and industries is crucial. Proficiency in using tech tools/platforms, attention to detail, critical thinking, and problem-solving skills are essential qualities we are looking for in a candidate. Preferred additional skills include hands-on experience with AV simulation tools and YAML scripting, deep understanding of LiDAR data, and proficiency with AV modules such as prediction, planning, perception, and motion control. Familiarity with GenAI tools for automation and analysis will be an added advantage. At iMerit, you will be part of a dynamic Learning and Development team that focuses on creating sustainable livelihoods for marginalized youth. The L&D program at iMerit is highly innovative, encompassing trainers in AI data annotation, eLearning professionals, and technologists who develop advanced tools for training and assessment. You will work closely with various teams to personalize employees" development trajectories and deliver a world-class client experience. iMerit is a leading organization in data annotation, classification, and content moderation services, powering AI and Machine Learning strategies for top AI companies worldwide. We leverage advanced tools and machine learning algorithms to annotate large volumes of unstructured data. Our workforce, sourced from diverse communities, is a key asset in ensuring accuracy and expertise across various verticals such as Autonomous Vehicles, Medical AI, Finance, and Geospatial technologies. Joining iMerit as an L&D Specialist provides a challenging and rewarding opportunity with ample room for growth and learning. If you are looking to be part of a high-tech, global team that values innovation and inclusivity, this role is perfect for you.,

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4.0 - 7.0 years

0 Lacs

mumbai, maharashtra, india

On-site

Associate - Americas Regional Performance Team (Global Reporting India Team) Position Overview In Scope of Position based Promotions (INTERNAL only) Job Title: Americas Regional Performance Team (Global Reporting India Team) Corporate Title: Associate Location: Mumbai, India Business Description America's team is a one of the key regional verticals within the Global Reporting India Team. The team is responsible for various senior management reporting/presentations involving insightful financial analysis with observations/commentaries. The role involves providing Revenue and Cost related MIS and advanced analytics of DB Americas in comparison to group (IB, CB, AM and PB), partner with onshore Group Finance team and business managers. Role Description This role involves providing MIS and advanced analytics of IB businesses as well as other divisions in the Americas region, partner with multiple stakeholders like business finance, regional finance, legal entity controllers, treasury finance and infrastructure teams. Role involves decision support, Management reporting, Planning & Performance Management (planning & forecasting) and working on various analytics for Senior Management. What we'll offer you As part of our flexible scheme, here are just some of the benefits that you'll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Support P&L analytics for Americas finance team on weekly and monthly basis Presentations for senior management on revenue analytics which helps in driving key decision-making process Cost Deep dives for tracking and monitoring the cost targets Manage day-to-day tasks with the team & ensure timely submission of deliverables Review book of work and deliverables of new joiners & other colleagues, & ensure end-to-end ownership of Americas reporting activities Support annual planning and monthly forecasting process Extensive analytical support for senior management deliverables like Business Reviews, ExCo Decks, Performance Review and Legal entity meetings Responsible for US GAAP IHC reporting Responsibilities will also encompass other recurring as well as ad-hoc projects related analysis work Work in close coordination with Mumbai as well as onshore team Your skills and experience CA/MBA in Finance with 4-7 years of experience Strong financial analysis and management reporting experience Very strong analytical skill and ability to think laterally Proactive, diligent, solution-oriented & able to partner with other teams to resolve issues where necessary Be able to work with multiple data sources, as well as automate & standardize reports Strong interpersonal and excellent verbal and written communication skills Attention to details and strong project management skills Highly motivated individual who is able to work in tight deadlines and without supervision Strong computer skills. Advanced exposure to Excel and Power-point is must. Exposure to ETL and dashboard tools if preferable Flexible mindset to work in a challenging and rapidly changing business environment How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: We strive for a in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

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5.0 - 8.0 years

0 Lacs

pune, maharashtra, india

On-site

AVP - Americas Regional Performance Team (Global Reporting India Team) Position Overview In Scope of Position based Promotions (INTERNAL only) Job Title: Americas Regional Performance Team (Global Reporting India Team) Corporate Title: AVP Location: Pune, India Business Description America's team is a one of the key regional verticals within the Global Reporting India Team. The team is responsible for various senior management reporting/presentations involving insightful financial analysis with observations/commentaries. The role involves providing Revenue and Cost related MIS and advanced analytics of DB Americas in comparison to group (IB, CB, AM and PB), partner with onshore Group Finance team and business managers. Role Description This role involves providing MIS and advanced analytics of Americas Regional Performance as well as other divisions in the Americas region, partner with multiple stakeholders like business finance, regional finance, legal entity controllers, treasury finance and infrastructure teams. Role involves decision support, Management reporting, Planning & Performance Management (planning & forecasting) and working on various analytics for Senior Management. What we'll offer you As part of our flexible scheme, here are just some of the benefits that you'll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Support P&L analytics for Americas finance team on weekly and monthly basis Presentations for senior management on revenue analytics which helps in driving key decision-making process Cost Deep dives for tracking and monitoring the cost targets Manage day-to-day tasks with the team & ensure timely submission of deliverables Review book of work and deliverables of new joiners & other colleagues, & ensure end-to-end ownership of Americas reporting activities Support annual planning and monthly forecasting process Extensive analytical support for senior management deliverables like Business Reviews, ExCo Decks, Performance Review and Legal entity meetings Responsible for US GAAP IHC reporting Responsibilities will also encompass other recurring as well as ad-hoc projects related analysis work Lead for Mumbai regional reporting team Your skills and experience CA/MBA in Finance with 5-8 years of experience Strong financial analysis and management reporting experience Very strong analytical skill and ability to think laterally Proactive, diligent, solution-oriented & able to partner with other teams to resolve issues where necessary Be able to work with multiple data sources, as well as automate & standardize reports Strong interpersonal and excellent verbal and written communication skills Attention to details and strong project management skills Highly motivated individual who is able to work in tight deadlines and without supervision Strong computer skills. Advanced exposure to Excel and Power-point is must. Exposure to ETL and dashboard tools if preferable Flexible mindset to work in a challenging and rapidly changing business environment How we'll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information: We strive for a in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

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7.0 - 12.0 years

9 - 14 Lacs

hyderabad

Work from Office

Technical Project Manager The Technical Project Manager (TPM) is responsible for the success and quality of technical client projects. The TPM is accountable for scheduling, resource allocation, coordination and project communication of a cross functional team. They must maintain an understanding of objectives and status for all tasks of the project(s) and proactively identify issues, escalate to address roadblocks, and communicate as appropriate to ensure all stakeholders are aligned and informed. The TPM will be supporting key client accounts within a client portfolio, working in close partnership with clients, and client success counterparts. They should have exceptional project management skills, CRM technology familiarity, Database and data integration understanding, and leadership in both client facing and technical roles. Principal Responsibilities : Project Planning Estimate resources and prepare LOEs for tasks and projects Manage project documentation and capture requirements from all functional stakeholders Create and update timelines and schedules Project Management Organize and lead cross-functional meetings, provide project status and drive open issues to resolution Manage expectations, risks, dependencies, issues, and changes Proactively communicate status, issues and risks to client success, clients and internal teams. Drive to on-budget, on-time delivery Team Management Assign tasks and dates and hold people accountable for their commitments Escalate and remove roadblocks to their work Leverage internal resources to improve capacity Contribute to successful execution and QA: Collaborate with development, QA and production support teams through project lifecycle Proactively identify and address project risks Support QA and UAT to ensure requirements are met Drive efficiency Define and manage processes for project organization Analyze, recommend, and drive process and program improvements Leverage best practices for agile Other Responsibilities: Become familiar with product to understand key takeaways from technical discussion Manage multiple competing priorities through effective organization and communication Recommend and institute best practice and methodology and tools Provide guidance to client success team on technical capabilities, staffing and infrastructure needs Qualifications: Solid understanding of software development life cycle Expert knowledge of both Agile and traditional project management principles and practices Experience /understanding of CRM, Email, SMS and CDP, Enterprise-Level PPM software and Office and dashboard tools Strong communication skills with the ability to grasp complex issues and translate them into easily understandable terms Self-starter able to simultaneously manage multiple projects Exceptional interpersonal skills focused on the ability to educate, coordinate and lead interdisciplinary teams through projects of short and long durations. Demonstrated experience in developing and rolling out business and operational processes Ability to set expectations among internal and external groups regarding scope, timeline and quality of deliverables. Creative approach to problem-solving with the ability to focus on details while maintaining the big picture view BA or BS or equivalent experience is required; MA or MS is a plus Excellent oral and written communications skills and experience interacting with both business and IT individuals at all levels including senior level.

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

You are a Legal Operations Support Specialist at Lenovo, playing a critical role in creating and maintaining dashboards and reporting packages for Legal leadership and internal customers. Your responsibilities include creating test case processes and documentation for reuse during production changes, testing changes moving to production, supporting eSignature questions and inbox, assisting users with processing and technical queries via support inbox, reporting on user interactions and counts, providing Training Programs and Delivery, creating system documentation on dashboards, updating it upon change and annually for users and support, supporting data searches from the system, supporting other legal operations projects such as AI and system enhancements, identifying data gaps, and making recommendations based on industry trends and tool enhancements. You should have at least 4 years of total prior work experience, with 4 years of relevant experience in data management and user support. You are expected to be an Excel expert with 4 years of demonstrated advanced data analysis work, have 2-4 years of experience in system process documentation and support, possess the ability to analyze data and follow up on changing trends and outliers to identify improvements for 2-4 years. Additionally, you should have skills in using other dashboard tools like Tableau and ClickSense, SharePoint capabilities, creating process flow charts and word documentation for processes, project coordination and task planning, demonstrated ability to learn new software and systems quickly, working in support of end users, and collaborating with external and internal support personnel on projects and issue resolution. A Bachelor's degree is required for this position, with less than 10% expected travel. Expert fluency in English is necessary, while multi-language fluency is desired. Preferred qualifications include 4 years of experience with ELM or other legal systems, exposure to project and process management tools like MS Project, Smartsheet, MS task planner, and familiarity with scrum and agile project methodologies, use of Data Analysis Languages (Python, SQL, R), JAVA development skills are a plus, critical thinking and proactive problem-solving abilities, excellent oral, written, and interpersonal communication skills, being a strong team player who can collaborate effectively with colleagues in all functional groups, committed to personal growth and development by actively seeking feedback and responding with constructive action, AI Prompt experience is beneficial, and D365 Experience is preferred.,

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3.0 - 7.0 years

0 Lacs

ahmedabad, gujarat

On-site

You will be joining a company based in Ahmedabad that is currently looking for two individuals to fill the roles of Salesforce developer and Admin. As part of this role, you will be expected to work 5 days a week. As a Salesforce Developer, you should have a minimum of 4 years of experience in Salesforce development, with a focus on the Salesforce Sales Cloud ecosystem. It is required that you hold the Salesforce Certified Platform Developer I certification, while having the Developer II certification is preferred. Your responsibilities will include working with Salesforce Lightning, Flows, Triggers, Batch Apex, and Queueable Apex. Proficiency in JavaScript and a strong understanding of object-oriented programming (OOP) are necessary. Additionally, experience with Salesforce Lightning Web Components and at least one of the languages such as Java, C#, or Python is preferred. Familiarity with tools like Jira, Bitbucket, Jenkins, and Git is expected. Demonstrated experience in working with APIs, third-party app integrations, and leading or mentoring software development teams will be advantageous. As a Salesforce Admin, you should hold the Salesforce Administrator Certification and have a minimum of 3 years of experience in Salesforce administration. You should possess strong knowledge of Salesforce Sales Cloud capabilities, proficiency in Salesforce Flows and automation tools, and experience with 3rd-party APIs and external system integrations. Additionally, experience in working with IT service management tools, solid understanding of OOP principles, demonstrated success in Salesforce integration projects, and familiarity with standard Salesforce reporting and dashboard tools are expected. If you meet these qualifications and are looking to further your career in Salesforce development or administration, we encourage you to apply for these exciting opportunities.,

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2.0 - 6.0 years

0 Lacs

navi mumbai, maharashtra

On-site

QualityKiosk Technologies is a leading independent Quality Engineering (QE) and digital transformation provider, assisting businesses in delivering high-performing and user-friendly applications. Established in 2000, the company specializes in services such as QA automation, performance assurance, intelligent automation (IA), robotic process automation (RPA), customer experience management, SRE, cloud, data analytics, and more. With a global presence in over 25 countries and a team of 4,000+ professionals, QualityKiosk caters to major players in industries like banking, e-commerce, telecom, automotive, insurance, OTT, and pharmaceuticals. Acknowledged by Forrester, Gartner, and other leading institutions, it serves 50 of India's Fortune 100 companies and 18 of the global Fortune 500 companies. Committed to innovation and swift execution, the company aims for a 5X growth in revenue and workforce in the next five years. Location: Mahape Experience: 2 years Early Joiners preferred! Strategic Responsibilities: - Support the development of the Data Strategy. - Assist the DQ Lead in implementing data governance frameworks, policies, and standards. - Help establish the Data Governance Office as a center of excellence fostering a data-driven culture. - Stay updated on industry and regulatory trends to drive data initiatives. - Advocate for data quality and position data as a strategic asset. Core Responsibilities: - Support reporting on data quality performance and standards. - Develop and maintain data quality rules and profiling tools using Informatica DQ. - Contribute to data catalog artifacts including definitions, lineage, and standards. - Manage organizational reference data. - Provide expertise on systems and processes for enhancing data quality. Additional Accountabilities: - Develop data quality dashboards and monitoring tools. - Assist in Root Cause Analysis (RCA) and collaborate with business teams on data quality analysis. Communication: - Cultivate strong relationships across business units and support functions. - Engage with vendors, data partners, consultants, and regulators. Key KPIs: - Successful delivery of the Data Quality (DQ) roadmap. - Decrease in high-priority data issues. - Enhanced stakeholder satisfaction. - Measurable enhancements in data quality. Decision-Making Scope: - Offer advice on data governance implementation and strategic priorities. - Recommend budget allocations for data-related initiatives. Qualifications & Experience: - Bachelor's degree with 2+ years of experience in data roles. - Proficiency in data quality, governance, and financial services. - Skilled in Informatica DQ, SQL, and dashboard tools. - Possess strong analytical, communication, and stakeholder management skills.,

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5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

As a Quality and Training Effectiveness Manager in the Global Vendor Operations (GVO) organization at YouTube, you will have the opportunity to drive global training and quality initiatives by collaborating with cross-functional teams to implement process improvements and leverage AI solutions. Your role will involve streamlining workflows, automating tasks, and ensuring consistent global operations to deliver measurable impact on both training effectiveness and overall quality. The GVO organization oversees vendor operations for all of YouTube, providing support to all YouTube users globally. The Quality & Training Effectiveness (QTE) team within GVO focuses on enabling quality and training teams to achieve scalable, standardized, and sustainable operational outcomes. By creating processes and systems that can grow with the business, the team aims to simplify complex processes, deliver insights into operational performance, and drive operational excellence within GVO. Your responsibilities will include designing and implementing a comprehensive framework focused on user delight and operational excellence, driving continuous improvement through strategic reviews and data-driven analysis. You will identify and leverage synergies across programs to maximize business impact, develop resilient operational systems, reduce complexity through process automation, and utilize advanced data analysis and AI models to enhance decision-making and drive predictive analytics. Additionally, you will design and maintain data pipelines and dashboards for real-time insights, collaborate with technical teams to deploy tailored AI solutions, and ensure effective performance monitoring and continuous improvement. Your role will be crucial in fostering innovation, reducing complexity for stakeholders, and adapting to future changes in order to drive operational excellence within GVO. At YouTube, we believe in giving everyone the power to share their story, explore what they love, and connect with one another. As part of our team, you will work at the intersection of cutting-edge technology and boundless creativity, moving at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun together as we listen, share, and build community through our stories. Join us on this exciting journey of empowering voices and creating meaningful connections.,

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5.0 - 9.0 years

0 Lacs

karnataka

On-site

As a Vice President in the Records Management Program / Project Manager role, you will play a crucial part in our Data Management team. Your contributions will be vital to implementing Firmwide Data Risk Management policies and standards within the CCB organization, specifically focusing on data retention and destruction. In this position, you will collaborate with various cross-functional areas such as Technology, Risk, Finance, Compliance, Legal, Controls, Centralized Records Management Program, and the Firmwide Data Management office. Your responsibilities will include understanding CCB's key business initiatives, integrating data retention and destruction activities, and fostering strong relationships with key stakeholders. Your main responsibilities will involve leading the development and execution of multi-year program deliverables related to specific records management workstreams, identifying reusable approaches for remediating records, and developing subject matter expertise in records management. You will also be responsible for developing metrics, reporting, and presentation materials, maintaining a strong network with key stakeholders, and serving as a key point of escalation when necessary. To excel in this role, you should have at least 5 years of industry experience related to data, project management, and records management. Excellent communication skills, both written and oral, are essential for presenting information effectively to different audiences. Strong organizational and prioritization skills, the ability to adapt in a changing environment, and proven partnership-building skills are also crucial. You should be a strategic thinker with strong analytical and problem-solving skills, capable of outlining work processes thoughtfully and possessing excellent judgment. Preferred qualifications include advanced skills in MS Office suite, standard PM tools, process-mapping tools, and familiarity with data wrangling and dashboard tools. If you are an independent, organized, self-motivated individual who enjoys taking ownership of tasks and collaborating with a team, then this role is perfect for you.,

Posted 1 month ago

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7.0 - 12.0 years

9 - 14 Lacs

Hyderabad

Work from Office

Technical Project Manager The Technical Project Manager (TPM) is responsible for the success and quality of technical client projects. The TPM is accountable for scheduling, resource allocation, coordination and project communication of a cross functional team. They must maintain an understanding of objectives and status for all tasks of the project(s) and proactively identify issues, escalate to address roadblocks, and communicate as appropriate to ensure all stakeholders are aligned and informed. The TPM will be supporting key client accounts within a client portfolio, working in close partnership with clients, and client success counterparts. They should have exceptional project management skills, CRM technology familiarity, Database and data integration understanding, and leadership in both client facing and technical roles. Principal Responsibilities : Project Planning Estimate resources and prepare LOEs for tasks and projects Manage project documentation and capture requirements from all functional stakeholders Create and update timelines and schedules Project Management Organize and lead cross-functional meetings, provide project status and drive open issues to resolution Manage expectations, risks, dependencies, issues, and changes Proactively communicate status, issues and risks to client success, clients and internal teams. Drive to on-budget, on-time delivery Team Management Assign tasks and dates and hold people accountable for their commitments Escalate and remove roadblocks to their work Leverage internal resources to improve capacity Contribute to successful execution and QA: Collaborate with development, QA and production support teams through project lifecycle Proactively identify and address project risks Support QA and UAT to ensure requirements are met Drive efficiency Define and manage processes for project organization Analyze, recommend, and drive process and program improvements Leverage best practices for agile Other Responsibilities: Become familiar with product to understand key takeaways from technical discussion Manage multiple competing priorities through effective organization and communication Recommend and institute best practice and methodology and tools Provide guidance to client success team on technical capabilities, staffing and infrastructure needs Qualifications: Solid understanding of software development life cycle Expert knowledge of both Agile and traditional project management principles and practices Experience /understanding of CRM, Email, SMS and CDP, Enterprise-Level PPM software and Office and dashboard tools Strong communication skills with the ability to grasp complex issues and translate them into easily understandable terms Self-starter able to simultaneously manage multiple projects Exceptional interpersonal skills focused on the ability to educate, coordinate and lead interdisciplinary teams through projects of short and long durations. Demonstrated experience in developing and rolling out business and operational processes Ability to set expectations among internal and external groups regarding scope, timeline and quality of deliverables. Creative approach to problem-solving with the ability to focus on details while maintaining the big picture view BA or BS or equivalent experience is required; MA or MS is a plus Excellent oral and written communications skills and experience interacting with both business and IT individuals at all levels including senior level.

Posted 3 months ago

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5.0 - 10.0 years

5 - 10 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

Bachelor's degree in Engineering, Computer Science, or related field. 5+ years of Program Management or related work experience. Preferred Qualifications: Master's degree in Engineering, Computer Science, or related field. PMP Certification. 10+ years of Program Management or related work experience. 5+ years of work experience in a role requiring interaction with senior leadership (e.g., Director level and above). 3+ years of experience working in a large matrixed organization. 2+ years of experience with program management tools such as dashboards, Gantt charts, etc. Principal Duties and Responsibilities: Collaborates with key stakeholders and program sponsors to develop program goals, set the prioritization of deliverables, discuss involvement of business processes (e.g., program change management, communication) and drives decisions necessary for on time delivery. Manages and takes responsibility for multiple medium sized programs/technology with moderate complexity by applying up-to-date program management knowledge to meet deadlines. Develops and manages the execution of the program Plan of Record (e.g., on time, on budget, within scope) for multiple medium sized programs which include schedule and resource forecasting, stakeholders identification, method and frequency of communication, scope, and prioritization. Establishes key program metrics and manages team to take action outside their comfort zone to ensure program success when metrics deviate from Plan of Record. Identifies and secures resources to ensure alignment of team with program/technology demand for multiple medium sized programs with moderate complexity. Drives teams to identify program issues/risks, and create a risk mitigation plan for multiple medium sized or a single complex program(s). Maintains and updates the risk tracker. Promotes program vision and objectives within the team, ensures program objectives are met or exceeded, presents program vision to management, and gains buy-in from stakeholders. Promotes adoption of processes by applying best practices and identifying and executing process improvement initiatives across the Program Management team. Level of Responsibility: Working independently with little supervision. Making decisions that are significant in impact; errors are not readily apparent due to the complexity of work process/product or time between decisions and results; errors typically result in significant expenditure of time, resources, and funds to correct. Using verbal and written communication skills to convey complex and/or detailed information to multiple individuals/audiences with differing knowledge levels. May require strong negotiation and influence, communication to large groups or high-level constituents. Having a moderate amount of influence over key organizational decisions (e.g., is consulted by senior leadership to provide input on key decisions). Completing tasks that require multiple steps that can be performed in various orders; tasks require simultaneously executing multiple cognitive abilities and maintaining information in short- or long-term memory. Exercising exceptional creativity to innovate new ideas and develop innovative products/processes without established objectives or known parameters. Using deductive and inductive problem solving; multiple approaches may be taken/necessary to solve the problem; often information is missing or conflicting; advanced data analysis and interpretation skills are required. Occasionally participates in strategic planning within own area affecting immediate operations.

Posted 3 months ago

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